Copy of HRM-Attrition

Embed Size (px)

Citation preview

  • 8/8/2019 Copy of HRM-Attrition

    1/39

    SYMBIOSIS INSTITUTE OF MANAGEMENT STUDIES

    Human Resource Management

    Research Project

    Submitted by: Section-E

    Spurti Roy Kolli -06

    Swati Maheshwari-15

    Viraja Devi Vakada-23

    Siddharth Ananth- 32

    Sukhpreet Banipal- 41

    Varun Mathur- 49

    Yash Rathore - 57

  • 8/8/2019 Copy of HRM-Attrition

    2/39

    IntroductionDefining Attrition:

    A reduction in the number of employees through retirement,

    resignation or death .

    Defining Attrition rate :

    The rate of shrinkage in size or number .

    What is Attrition problem?

  • 8/8/2019 Copy of HRM-Attrition

    3/39

    R

    easons for attrition1. Organizational matters

  • 8/8/2019 Copy of HRM-Attrition

    4/39

    R

    easons for attrition2. Working environment

  • 8/8/2019 Copy of HRM-Attrition

    5/39

    R

    easons for attrition3. Job Matters

  • 8/8/2019 Copy of HRM-Attrition

    6/39

    R

    easons for attrition4. Salary and other benefits

  • 8/8/2019 Copy of HRM-Attrition

    7/39

    R

    easons for attrition5. Personal reasons

  • 8/8/2019 Copy of HRM-Attrition

    8/39

    R

    easons for attrition6. Poaching

  • 8/8/2019 Copy of HRM-Attrition

    9/39

    R

    easons for attrition7. Employees Advocate

  • 8/8/2019 Copy of HRM-Attrition

    10/39

    Primary Data Analysis

  • 8/8/2019 Copy of HRM-Attrition

    11/39

    Providing Stimulating Work

    EnvironmentBASE 50

    %

    Happy 57

    Neutral 39

    Unhappy 17

    Heavy pressure 17

    Moderate pressure 66

    Light pressure 1720- 45 work hrs 8

    46- 50 6

    51-55 48

    56- 60 36

    refused 2

  • 8/8/2019 Copy of HRM-Attrition

    12/39

    L

    eave Sanction

    BASE 50

    %Yes, problem to break 36

    No, problem to break 88

    Refused 4

  • 8/8/2019 Copy of HRM-Attrition

    13/39

    Worked Overtime

    BASE 50%

    1- 2 hrs 29

    > 2 hrs 27

    Refused 44

  • 8/8/2019 Copy of HRM-Attrition

    14/39

    Food Facilities & Quality

    BASE 5

    %Good 41

    Average 51

    Poor 4

    Cant say 4

  • 8/8/2019 Copy of HRM-Attrition

    15/39

    Reasons For Quitting

    BASE 50

    %

    Compensation 30Personal reasons 2

    Career 22

    Relocation 16

    Health issues 4

    Other reasons include better learning opportunities, regular

    holiday packages, gifts , outings etc.

  • 8/8/2019 Copy of HRM-Attrition

    16/39

    Our Conclusion

  • 8/8/2019 Copy of HRM-Attrition

    17/39

    Findings & Suggestions

    1) Money is not everything.

    The perspective is changing althoughpeople still give priority to money. Now

    employees look for challenging job as it

    allows them to learn new technologyand increase domain expertise.

  • 8/8/2019 Copy of HRM-Attrition

    18/39

    Findings & Suggestions

    2) Vision and objectives

    Next level of communication, a crucialpart of retention, starts with acquainting

    employees with the companys vision

    and objectives.

  • 8/8/2019 Copy of HRM-Attrition

    19/39

    Findings & Suggestions

    3) Treat employees like customers.

    Companies should have a similar approach toemployees and customers.

  • 8/8/2019 Copy of HRM-Attrition

    20/39

    Findings & Suggestions

    4) Firing

    Firing is not attrition.

  • 8/8/2019 Copy of HRM-Attrition

    21/39

    Findings & Suggestions

    5) Consider feedback.

    Taking feedback from employees throughdifferent means and work with the HR

    department to iron out differences is very

    important.

    It can be done in two ways

    (i) During employees tenure, and

    (ii) Through exit interviews.

  • 8/8/2019 Copy of HRM-Attrition

    22/39

    6) Subsidize Education and Certification

    In US, many companies reimburse employees foradvanced degrees or certifications that relate to

    their area of expertise. In several offshore

    countries, advanced degrees are considered

    crucial to social standing. It's important for U.S.firms with little international experience to

    recognize this desire among employees and

    design programs accordingly.

    Findings & Suggestions

  • 8/8/2019 Copy of HRM-Attrition

    23/39

    Findings & Suggestions

    7) Change locations.

    The high prices and resource crunch in top-tierIndian cities such as Bangalore and Mumbai have

    led many companies to execute alternative

    location strategies.

    Another option to combat the rising attrition

    rates in India is to locate in other countries.

  • 8/8/2019 Copy of HRM-Attrition

    24/39

    Findings & Suggestions

    8) Rotate employees

    Employees who don't feel challenged by their

    work often leave. In response, companies such as

    TCS have programs that rotate employees into

    different disciplines about every two years and

    expose them to new locations, projects, and

    technologies.

  • 8/8/2019 Copy of HRM-Attrition

    25/39

    Findings & Suggestions

    9) Combat Poaching by Encouraging Referrals.

    Poaching is a bad idea, as it drives up salariesand discourages employee loyalty.

    An employee referral program can serve as

    an alternative and effective recruiting

    strategy. Satisfied employees can be a

    company's best sales tool and add a personal

    touch that a print or radio campaign lacks.

  • 8/8/2019 Copy of HRM-Attrition

    26/39

    Findings & Suggestions

    10) Just Ask: Are Your Employees Satisfied?

    Retention is inextricably linked to employee

    satisfaction, so it pays to periodically survey

    employees hopefully before their exit

    interviewsabout job satisfaction issues, and act

    on the data gathered. The aim is to determine whysome employees depart and some remain with the

    company, and to define the traits of productive,

    successful employees.

  • 8/8/2019 Copy of HRM-Attrition

    27/39

    Findings & Suggestions

    11) Spend More Time Recruiting.

    It's difficult to retain good employees if thecompany doesn't have a process to hire the right

    people in the first place. Simple measures, such as

    incorporating skills tests that relate directly to the

    job in question, can help companies to determinewhether the applicant is indeed an expert

    programmer or merely an intermediate

    programmer.

  • 8/8/2019 Copy of HRM-Attrition

    28/39

    Findings & Suggestions

    12) Cost of turnover

    Key areas used in calculation of turnover are:Administration and sourcing costs

    New Hire costs

    Lost productivity

    Dysfunctional and avoidable turnover

  • 8/8/2019 Copy of HRM-Attrition

    29/39

    Findings & Suggestions

    13) Administration & Sourcing costs

    Process Administration:

    - Resignation administration

    - Recruitment administration

    Sourcing Costs:

    - Agency expenses

    - Advertising costs

    Interview Costs:- Interview

    - Testing

    - Travel

  • 8/8/2019 Copy of HRM-Attrition

    30/39

    Findings & Suggestions

    14) Cost of new hire

    Induction Administration-Induction Fixed Costs

    -Induction Training

    -Relocation Expenses

  • 8/8/2019 Copy of HRM-Attrition

    31/39

    Findings & Suggestions

    15) Productivity Losses

    The most detrimental aspect of staff turnover is lostproductivity. Evidence has found that leavers often

    miss work or are tardy before they depart.

  • 8/8/2019 Copy of HRM-Attrition

    32/39

    Findings & Suggestions

    16) Excluded costs

    Not all the costs associated with turnover havebeen included in the i4 attrition calculator. Costs

    that cannot be accurately measured or assumed

    have been excluded.

  • 8/8/2019 Copy of HRM-Attrition

    33/39

    Findings & Suggestions

    17) Employee demoralization

    Turnover may erode the moraleand stability of those who remain employed.

  • 8/8/2019 Copy of HRM-Attrition

    34/39

    Findings & Suggestions

    18) Impaired Quality of Service

    Turnover also hinders the delivery of service andretention of customers. Attrition among service

    personnel impairs customer service because

    understaffed branches delay or withhold service.

  • 8/8/2019 Copy of HRM-Attrition

    35/39

    Findings & Suggestions

    19) Turnover reason & cost impact

    Just as attrition can lower productivity, incurfinancial costs, and undermine stayers' morale,

    turnover can have the opposite ramifications under

    certain circumstances or for certain firms.

  • 8/8/2019 Copy of HRM-Attrition

    36/39

    Findings & Suggestions

    20) Functional and Dysfunctional Turnover

    Departing from conventional beliefs, someacademics point out that turnover can prevent

    stagnation and complacency, facilitate change and

    innovation, and displace poor performers. Turnover

    is not inherently negative.

  • 8/8/2019 Copy of HRM-Attrition

    37/39

    Findings & Suggestions

    21) Avoidable and unavoidable

    Further differentiation should occur between

    organizationally avoidable turnover and

    organizationally unavoidable turnover.

  • 8/8/2019 Copy of HRM-Attrition

    38/39

    Questions are guaranteed in life answers arent !!! ;-)

  • 8/8/2019 Copy of HRM-Attrition

    39/39

    Most Awaited Slide ;-)