Copy of 52893002 E Commerce

7/31/2019 Copy of 52893002 E Commerce

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WELCOME

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E-COMMERCE

MISS. LAXMI JESWANI

19.DIPIKA CHAURASIA 10.POOJA MHATRE


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What is E-commerce ?

E-commerce is defined as the useof electronic transmissionmedium to engage in the

exchange including buying andselling of products and servicesrequiring transportation , either

physically or digitally for locationto location.

A modern business methodology ... to cut costs while improving

the quality of goods and servicesand increasing the speed of

service delivery .

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What is E-commerce ?

E-commerce can also be defined as any kind of businessrelated activity transaction of tangible goods orintangible goods taking place over a computer network.

E-commerce is a composite of technologies processes andbusiness strategies that promote the instant exchange of information with in and between the organizations thusEC strengthens relationship with buyer, makes it easier toattract new customers, improve customer responsiveness,and opens new market on a global scale.

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Electronic Commerce (E-Commerce)

Commerce refers to all the activities thepurchase and sales of goods or services.

Marketing, sales, payment, fulfillment, customerservice

Electronic commerce is doing commercewith the use of computers, networks andcommerce-enabled software (more thanjust online shopping)

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How can E-commerce be used?

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E-commerce Vs E-Business

Electronic business, commonly referred to as "e Business" or "e-business", may be defined as the utilization of information andcommunication technologies (ICT) in support of all the activities of business.E business is a term used to describe businesses run on the Internet,or utilizing Internet technologies to improve the productivity orprofitability of a business. In a more general sense, the term may beused to describe any form of electronic business that is to say, any

business which utilizes a computer.(E-Commerce) is simply the buying and selling of goods and serviceson the Internet. E-commerce is one aspect of E-business. e-commercetypically focus on designing, implementing and using Web-basedsystems to market specific goods and services over the Internet.

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E-commerce Vs Traditional Business

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E-commerce Vs Traditional Business

Buyer & seller interaction market : Physical & Virtual

Identifying of Buyer and seller : Spot and physical, human to human

through mediahuman media human

Immediately Price: Cost + Profit Cost + Profit + shipping

Privacy & Secrecy : Physical & Virtual

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Need of E-commerce

Technology enabledInteractivityInformation delivery

Digital contentInter disciplinary in nature

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Features of E-commerce

Technology enabled

Interactivity

Information delivery

Digital content

Inter disciplinary in nature

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Advantage of E-commerce

Being able to conduct business 24 X 7 X 365

Expanse in Market size

Availability of current information

Better customer service

Reduction in costs

Market effort gets boosted

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E-commerce applications Supply chain managementVideo on demandRemote banking

Procurement and purchasingOnline marketing and advertisementHome shopping

Auctions

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The process of e-commerce 1. Attract customers

Advertising, marketing2. Interact with customers

Catalog, negotiation3.

Handle and manage ordersOrder capturePaymentTransactionFulfillment (physical good, service good, digital good)

4. React to customer inquiriesCustomer serviceOrder tracking

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Web-based E-commerce Architecture

Client

Tier 1

Web Server

Tier 3Tier 2 Tier N

ApplicationServer

DatabaseServer

DMS

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E-commerce Technologies InternetMobile technologiesWeb architectureComponent programming

Data exchangeMultimediaSearch enginesData mining

Intelligent agents

Access securityCryptographic securityWatermarkingPayment systems

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Infrastructure for E-commerce

The Internetsystem of interconnected networks that spansthe globerouters, TCP/IP, firewalls, networkinfrastructure, network protocols

The World Wide Web (WWW)part of the Internet and allows users to shareinformation with an easy-to-use interfaceWeb browsers, web servers, HTTP, HTML

Web architectureClient/server modelN-tier architecture; e.g., web servers,application servers, database servers, scalability

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E-commerce Technical constraints

E-commerce speeds depend ontelecommunication bandwidth which islimited to developed countriesCost of technological solution is very highLack of security of information and therealways a possibility that hackers can makeunauthorized access to digitized informationand electronic records.

Integration of information technology withbusiness system is difficult technical task.

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E-commerce Non Technical constraints

Lack of awareness about E-commercetechnology among masses of economicallyunder developed and developing economies.Lack of customer confidenceCultural and linguistic differencesResistance to changeIn many business there is lack of initiative onpart of the management to e-commercetechnology

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Disadvantages of Electronic Commerce

Loss of ability to inspect products from remotelocations

Rapid developing pace of underlyingtechnologiesDifficult to calculate return on investmentCultural and legal impediments

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E-commerce Sites Auction websites- WWW.ebay.in,www.priceline.inOn line real estate application-www.99acre.com,www.magicbricks.comOnline banking-www.icicibank.com,www.onlinesbi.comOnline stock trading-www.sharekhan.com,www.indiabulls.comService Industry:www.makemytrip.com,www.yatra.com

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THANK YOU

Documents

Copy of 52893002 E Commerce