Contractor Profiles Category 1 - Department of Finance ... · Contractor Profiles: Category 3 ... Hardware & software ... Our consultants are highly experienced ICT professionals

ICT Services

1 February 2016 to 31 January 2019

Contractor Profiles: Category 3

CONTRACT MANAGER

Email: [email protected]

Kala Govindarajoo

Tel: 08 6551 1348

Government Procurement

Department of Finance

Optima Centre

16 Parkland Road

OSBORNE PARK WA 6017

Contract No: ICTS2015

Last Updated: 25 May 2018

Document number: 01727068

mailto:[email protected]

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Contents 4Logic ....................................................................................................................................................... 5

5 Star Business Solutions ......................................................................................................................... 6

Aeontech .................................................................................................................................................. 7

Agile Computing Pty Ltd............................................................................................................................ 8

agility IT Consulting .................................................................................................................................. 9

Amristar Solutions ................................................................................................................................... 10

ASG Group Limited ................................................................................................................................. 11

Asterisk Information Security .................................................................................................................. 12

ATI Australia Pty Limited ......................................................................................................................... 13

Aurora Consulting Pty Ltd ....................................................................................................................... 15

Avantgarde Technologies ........................................................................................................................ 16

Bekkers .................................................................................................................................................. 17

BP Hatch Pty Ltd .................................................................................................................................... 19

BT Australasia Pty Limited ...................................................................................................................... 21

CA (Pacific) Pty Ltd................................................................................................................................. 22

CDM Australia......................................................................................................................................... 23

Chameleon (WA) Pty Ltd ......................................................................................................................... 25

Chandler Macleod ................................................................................................................................... 26

Cirrus Networks Pty Ltd .......................................................................................................................... 28

Civica Pty Limited ................................................................................................................................... 29

Connected Systems Group ..................................................................................................................... 30

CPT Global Australia Pty Ltd .................................................................................................................. 31

DXC Technology Australia Pty Limited .................................................................................................... 32

Cubility ................................................................................................................................................... 33

Data#3 Limited........................................................................................................................................ 34

Datacom Systems (W.A.) Pty Ltd ............................................................................................................ 35

Dell Australia Pty Limited ........................................................................................................................ 36

Denver Technology ................................................................................................................................. 37

Dialog Information Technology ................................................................................................................ 39

Diamond Cyber Security Pty Ltd ............................................................................................................. 40

Dienst Consulting .................................................................................................................................... 41

Dimension Data ...................................................................................................................................... 43

Diverse IT Pty Ltd ................................................................................................................................... 44

Diversus ................................................................................................................................................. 45

Domain Knowledge Consulting ................................................................................................................ 46

DSC-IT ................................................................................................................................................... 47

Electroboard Solutions Pty Ltd ................................................................................................................ 49

Empired Limited ...................................................................................................................................... 51

EOS IT Specialists .................................................................................................................................. 52

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E-Prim Pty Ltd ........................................................................................................................................ 53

ES2 ........................................................................................................................................................ 54

Focus Networks ...................................................................................................................................... 55

Fujitsu Australia Limited .......................................................................................................................... 56

Galway Consulting .................................................................................................................................. 58

GnL Enterprises ...................................................................................................................................... 59

Good Business Solutions Group.............................................................................................................. 60

HAYES Information Systems ................................................................................................................... 61

Hewlett Packard Australia Pty Ltd ........................................................................................................... 63

Hivint ...................................................................................................................................................... 65

IBC Digital .............................................................................................................................................. 66

Ignia Pty Ltd ........................................................................................................................................... 67

Imex Solutions WA .................................................................................................................................. 69

Inabox Group Ltd .................................................................................................................................... 70

Information Proficiency ........................................................................................................................... 71

Insight Enterprises Australia Pty Ltd ....................................................................................................... 72

Integranet Technology Group Pty Ltd ...................................................................................................... 73

IPC (WA) Pty. Ltd ................................................................................................................................... 74

ISA Technologies .................................................................................................................................... 75

iTLC ........................................................................................................................................................ 76

Journey One Pty Ltd. .............................................................................................................................. 77

Jurcevic Consulting Pty Ltd ..................................................................................................................... 78

KDR Technology Solutions Pty Ltd .......................................................................................................... 79

Kinetic IT Pty Ltd .................................................................................................................................... 80

L7 Solutions Pty Ltd ................................................................................................................................ 81

Leaders IT Services ................................................................................................................................ 82

Managed IT Pty Ltd ................................................................................................................................. 83

Managed System Services ...................................................................................................................... 84

maXx Consulting Pty Ltd ......................................................................................................................... 85

MM IT Consulting (WA) Pty Ltd ............................................................................................................... 86

MSP IT ................................................................................................................................................... 87

NEC Australia Pty Ltd ............................................................................................................................. 89

NGIS Australia Pty Ltd ............................................................................................................................ 90

Oakton Services Pty Ltd.......................................................................................................................... 91

Objective Corporation Limited ................................................................................................................. 92

Office Information Australia ..................................................................................................................... 94

OnCall DBA Pty Ltd ................................................................................................................................ 95

Optus Networks Pty Ltd .......................................................................................................................... 97

PCS World Pty Ltd .................................................................................................................................. 99

Perfekt Pty Ltd ...................................................................................................................................... 100

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Permeance Technologies ...................................................................................................................... 102

PricewaterhouseCoopers (PwC) ........................................................................................................... 104

Qbit Computers ..................................................................................................................................... 105

R Group International Pty Ltd ................................................................................................................ 107

R1i Pty Ltd ............................................................................................................................................ 109

REM Consulting .................................................................................................................................... 110

Resource Systems Pty Ltd .................................................................................................................... 111

Ricoh Australia Pty Ltd ......................................................................................................................... 112

Sage Computing Service ....................................................................................................................... 114

Satalyst Pty Ltd ..................................................................................................................................... 115

Saxxon IT Pty Ltd ................................................................................................................................. 116

Scope Logic .......................................................................................................................................... 117

Seven Sigma Business Solutions .......................................................................................................... 118

Silverfern Computers ............................................................................................................................ 119

Smartsoftware....................................................................................................................................... 120

SMS Management & Technology .......................................................................................................... 121

Squiz Australia Pty Ltd .......................................................................................................................... 123

Stott & Hoare ........................................................................................................................................ 125

Tang Computers Pty Ltd ....................................................................................................................... 126

Tech Mahindra Limited .......................................................................................................................... 127

Telstra Corporation ............................................................................................................................... 128

The Collaborative Hub .......................................................................................................................... 130

Titan ICT Consultants ........................................................................................................................... 132

Trusted Solutions IT [Suspended] ......................................................................................................... 133

Umbrella Consulting Group ................................................................................................................... 134

Unified Systems .................................................................................................................................... 135

DXC United Pty Ltd (Previously known as UXC Limited) ....................................................................... 136

Red Rock Consulting Pty Ltd (Previuosly Red Rock Consulting Pty Ltd was trading as UXC Red Rock . 137

Velrada ................................................................................................................................................. 138

Vizstone ................................................................................................................................................ 139

Winthrop Australia ................................................................................................................................ 140

Xpanse ................................................................................................................................................. 141

Zetta ..................................................................................................................................................... 142

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4Logic

ACN 150 528 724 / ABN 41 150 528 724

Contact Name: Sam Kendall

Direct Telephone: 0431 073 476

General Telephone: 08 6336 7444


Address: Unit C1B, 4 King Edward Road Osborne Park 6107

Website: www.4logic.com.au

ABOUT US

4Logic have a diverse range of skilled staff which advocate best practice to architect solutions utilising current technology to deliver the very best solutions.

4Logic has successfully delivered a number of projects including purpose built application infrastructure to serve over 20,000 subscribers, entire infrastructure deployments covering storage, server and network for 200 seat companies and migration strategies for enterprises moving business applications to cloud platforms.

SKILLS, EXPERIENCE AND SERVICES

The experienced staff are skilled in a range of technology vendors including Microsoft, Cisco, VMware, Citrix, DELL and various others.

4Logic can provide advisory services for customers looking to move or adopt new technology such as moving business services to cloud platforms or even deploying private cloud. 4Logic works with their customers to achieve the best possible outcome for their requirements through leveraging their broad experience base amongst their skilled staff.

INDUSTRY CERTIFICATIONS AND/OR QUALIFICATIONS RELEVANT TO THE CATEGORY

Microsoft: MCP, MCITP, MCSA, MCSE

VMware: VCP4, VCP5

Cisco: CCNA, CCNA Voice, CCNP R&S, CCNP Voice, CCIE Voice, CCIE R&S,

Citrix: CCA

INDUSTRY PARTNERS OR AFFILIATIONS

• Cisco Select Partner

• Dell Partner

• Lenovo Partner

• Microsoft Silver Server Platform Partner

• Polycom Partner (Certified in Microsoft Optimized CX Devices)

• PHD Virtual Partner

• Trend Micro Affinity Partner

• Veeam ProPartner

• VMware Solution Provider – Professional

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5 Star Business Solutions

ACN N/A / ABN 47 704 658 148

Contact Name: Terry Bingham




Address: 16 Chesney Street, Morley 6062

Website: www.5sbs.com.au

ABOUT US

5 Star Business Solutions is a Perth based IT Services provider that has over 20 years’ experience in the ICT industry. We Specialise and cater for all sized businesses. We offer IT services and support for an extensive range of IT systems from, Server Maintenance, Internal and External Network configuration, Database Administration, Hardware & software upgrades, Web based applications & portable device adaptability.

We concentrate our efforts on ensuring that you maximise your investment in IT by providing an efficient and effective service. Always with our client’s interest in mind, we concentrate our efforts on using technology to improve business processes, efficiency and productivity.


Implement, support, maintain and administer many types of ICT including server, desktop, mobile and mobility platforms (smart phones and tablets) and Networking Infrastructure.

Server infrastructure services includes Microsoft Windows operating systems and services as well as other vendor systems including DHCP, DNS, Active Directory, Group Policy, Exchange (local or hosted environments), SQL administration and data analysis (DBA), Central Anti Virus Management, Backup and Recovery Systems, Hyper-V, VM Ware and Remote Desktop Servers. Server Hardware vendors supported include HP, Dell and IBM.

Desktop environments supported includes both Apple OSX and Microsoft Windows, Microsoft Office, Client VPN services, SEO development and service desk facilities Networking services include provision of Internet connectivity, site to site and client VPN, Wi-Fi networks (including point to point and intelligent Mesh system), routing, subnetting, fibre, network monitoring. We use hardware vendors such as HP, Cisco, Draytek and Ubiquiti.

There is extensive knowledge of all the above systems allowing the active monitoring of performance, backup and recovery (including provisions for Disaster Recovery and Business Continuation Planning), licensing, maintenance support (software and hardware) agreements.


Microsoft MCP, Microsoft Certified Training (Microsoft Exchange, Microsoft SQL, Windows Server)


X86 Digital, Ember Software

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Aeontech

ACN 131 889 551 / ABN 63 131 889 551

Contact Name: Shan Patterson & John Uzelac




Address: 4 Darlot Road, Landsdale 6065

Website: Not Provided

ABOUT US

Aeontech offers a comprehensive range of related asset technology management services.

Typical services include the deployment and installation of desktop equipment, including imaging and software configuration, on-site technical support services and refresh projects.

Aeontech also conducts asset recovery services including asset auditing, decommissioning and end of life remarketing and or sustainable recycling of assets. Additional services include secure data wiping and disposal of sensitive equipment.

Aeontech can offer secure and discrete onsite decommissioning of server based assets undertaking onsite data erasure and hardware disposal at local and remote locations utilising fully portable and verifiable equipment and processes.

Current developments will lead to the ability to offer National wide remote access to technical service desk support.

Aeontech has the most advanced deployment capability in Australia with the ability to either image or erase up to 590+ assets per day saving time, money and minimising disruption losses.

Server based secure erasure or imaging can be conducted onsite within a very small time frame,

with a capability of servicing up to 16 units/assets at any one time.


Aeontech has 20 years in the Information Communication Technology services sector providing asset management expertise in deployment, installation, imaging, erasing, asset recovery, decommissioning, auditing and remarketing.


ASSA – ISO9001, 18001, 14001; Registered.


Total Green Recycling – Accredited environmental e-waste processor. (Western Australia)

Verser Technologies – ICT Asset management services. (East Coast)

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Agile Computing Pty Ltd

ACN 119 078 607 / ABN 69 119 078 607

Contact Name: Martin Lawrence


General Telephone: 9322 1999

Email: [email protected]; [email protected]

Address: Suite 21, 50 St Georges Terrace, Perth 6000

Website: www.AgilePC.com

ABOUT US

Provider of customised software applications specialising in Microsoft .Net technologies, our team is based in Perth and is comprised of experienced Microsoft developers. Services include the development of database applications, upgrade of existing enterprise applications, conversion of Excel/Access files to a dedicated application, e-lodgement and similar enabling technologies.

Agile Computing staff have extensive experience in all Microsoft Technology and can assist enterprises in many aspects of supporting this technology.


Agile Computing specialises in Microsoft Technology with a focus on Enterprise .Net and SQL Server deployment. Agile Computing also has particular expertise in biometric systems with a particular focus on facial recognition.


Microsoft Registered Partner


Member of Biometrics Institute



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agility IT Consulting

ACN 144 975 128 / ABN 69 144 975 128

Contact Name: Brendan Smith




Address: Level 18, Central Park, 152-158 St Georges Terrace Perth 6000

Website: www.aitcon.com.au

ABOUT US

agility IT Consulting is a small Perth based consultancy that specialises in Architecture, Project Management, and infrastructure implementation. Our consultants are highly experienced ICT professionals trained with the latest certifications and industry knowledge. The team has been very successful in supporting large agency datacentre migrations, key application deployments and major infrastructure refreshes.


• Server installation and configuration / System and environment testing / Server performance management and optimisation.

• Backup and recovery management / Application service provision / Database management services / Data management / Network equipment and software installation and configuration.

• Unit and network testing.

• Network environment update / facilities, traffic and operations management / asset administration / performance management and optimisation.

• Provided extended support in managing a large mining network operational environment

• Deployed several large agency infrastructure refreshes.


Not Applicable


VMWare, Microsoft, Citrix, HDS, HP, Cisco, Redhat, SAP

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Amristar Solutions

ACN 098 156 560 / ABN 35 098 156 560

Contact Name: Daniel Tan




Address: Level 4, 76 Kings Park Rd, West Perth 6005

Website: www.amristar.com

ABOUT US

Since 1999 we have sought to blend the insights through the prisms of consulting services and product development. While our consulting and software development services have served to ensure customers derive of value it is Amristar’s commitment as a vendor of geospatial solutions that instils a culture of delivery imperative and enablement.

This blend of experience was tempered with our delivery of SLIP-Classic and retained through “executed big vision”. This has led to technology bunkered at essential services such as Western-Power/Horizon-Power (Geoviewer); closed systems such as asset management through the Housing Assets GIS (HAGIS); public access to line of business environmental approvals through the Clearing Permit System (CPS) and the building of cloud systems such as the Bushfire Risk Management System (BRMS).


We build enterprise applications with any architecture and ensure that the application delivers value to the customer. We do this through integration of industry standard solutions like Document Management (EDRMS); Business Process Management (BPM); Search; Enterprise Services Bus (ESB); Web Services; Asset Management; Mobile applications and Geospatial Information Systems (GIS). We understand Application Programming Interface (API) from consumption and design perspectives and use it regularly to provide Services Oriented Architecture design through Open Source and Proprietary applications.


Microsoft Certified, Prince2, IBM, Esri, Oracle, Java, 4 staff possess relevant PhD qualifications.


• SIBA Member (Spatial Industry Business Association) and WA RMG Member

• SLIP Enabler (Shared Land Information Platform) Development Partner and Reseller

• PSMA Value Added Reseller

• ESRI Developer Network member

• Earthmine Partner

• Processmaker Partner

• IBM Partner Network member

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ASG Group Limited

ACN 070 045 117 / ABN 57 070 045 117

Contact Name: Lee Daw




Address: Level 1, 267 St Georges Terrace, Perth 6000

Website: www.smsmt.com

ABOUT US

ASG was founded in Perth and is an award winning and wholly Australian owned IT business solutions provider, offering implementation, service & infrastructure management, Cloud based solutions, advisory & consulting services, business intelligence and IT thought leadership.

We have a reputation for Innovation and customer focus, helping a broad range of clients in both the public and private sectors in achieving their unique strategic and operational goals. Our professional IT consulting and support services are designed to unite customer requirements with industry best practices. Our approach is responsive, client-oriented and very flexible. We match our genuine people with proven solutions, partnering closely with our clients to help them achieve their goals. While our clients’ needs continually change and evolve, our focus remains constant – to continuously adapt and provide the best outcomes.


Mange clients with up to 70,000 FTE’s across 1300 sites. Have been providing Infrastructure Managed Services to Federal, State and Local Government for over 20 years.

Full Infrastructure Managed Services, Database Support, Database Management, Backup and Recovery Design and Implementation, Performance Tuning and Analysis, Environment Configuration, Monitoring Design, Monitoring Implementation, Service Desk Operational Management, System Testing, Environment Testing, Network Management, Network Support, Network Traffic Analysis, Desktop Design, Desktop Management, Hardware Management and Support, Mobile Systems Design and Support converged systems, Engineered Systems, Mobile, Hyperconverged, SOA, Data Security, Big Data, Internet of Things (IoT), eCommerce, IaaS, SaaS, PaaS, BYOD, SAN, NAS, Intrusion Protection (IPS), Lifecycle Management, CRM, ERP, Business Intelligence and Analytics.


Prince2, PMBok, Agile, MSP, ITIL, ISO 20000.1:2007, ISO 9001:2008, ISO 14001:2004, Microsoft Gold Certified Partner, Global SAP Partner, Oracle Platinum Partner, Dell Master Professional Service Partner, Symantec Service Partner, Cisco Premier Certified Partner, VMware Enterprise Service Provider, IBM Service Partner, HP Developer and Solution Partner


Oracle, SAP, Microsoft, HP, Dell, IBM, NetApp, Cisco, VMWare, RSA, Hitachi, Citrix, Redhat, Symantec, McAfee, Apple, QlikView, EMC, Teradata, Check Point, F5, Cognos, NextDC, Nextgen to name a few. ASG maintains partnerships with all major and industry leading vendors in the IT sector.


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Asterisk Information Security

ACN 151 171 783 / ABN 23 151 171 783

Contact Name: Steve Schupp




Address: Suite 140, Level 1, 580 Hay Street, Perth WA 6000

Website: www.asteriskinfosec.com.au

ABOUT US

Asterisk Information Security (Asterisk) is a specialist provider of Information Security services, focusing on key areas of delivery, including: Assessment and Testing, Audit and Compliance, Security Management, Advisory and Architecture, and Infrastructure Services.

The founders of Asterisk formed the company in 2011, with a vision of assisting organisations with their objectives in reducing their level of risk through the application of pragmatic advice and delivery of quality results. Collectively, the founders have been providing services to clients across the country for over 16 years.


Asterisk consultants possess a comprehensive array of skills and experience in the following fields:

Implementation of IT Security Technologies - Antivirus (AV), Firewalls, Intrusion Prevention Systems, Security Incident and Event Management (SIEM), Web and Email Content Control, Application and Device Control, Vulnerability Assessment, and Data Loss Prevention (DLP), Infrastructure and Operating System Configuration Review, Network Analysis and Troubleshooting, Security Operations and Design, Enterprise Security Design and Architecture, and Hardware Maintenance Renewals.


Certified Information Security Systems Professional (CISSP), CREST Certified Tester (CCT), Certified in Risk and Information Systems Control (CRISC), GIAC Penetration Tester (GPEN), ), Offensive Security Certified Expert (OSCE), Offensive Security Certified Professional (OSCP), Tenable Certified Security Engineer (TCSE), Check Point Certified Security Expert (CCSE), Cisco Sourcefire Certified Professional (SFCP), McAfee Technical Professional Network Defence, F-5 Certified BIG-IP Administrator, Microsoft Certified IT Professional – Enterprise (MCITP), VMware Certified Professional (VCP), Varonis DatAdvantage Operational (VCTA-ODA)


Check Point, McAfee, Tenable, Qualys, Symantec, F5, Cisco, HP, Australian Information Security Association (AISA), The Open Web Application Security Project (OWASP), International Information System Security Certification Consortium (ISC²)Information Systems Audit and Control Association (ISACA)


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ATI Australia Pty Limited

ACN 009 256 179 / ABN 25 009 256 179

Contact Name: Tanya Spark




Address: Unit 5, 27 Mars Road, Lane Cove NSW 2066

Website: www.ati.com.au

ABOUT US

ATI Australia is a well-established and experienced organisation whose total business focus is the design supply and maintenance support of Wide Area Networks using microwave radio technology. From the specification of the optimal network configuration to the delivery of tested hardware to integration with legacy networks, our Customers can be confident of the highest quality results. Over the last twenty years ATI has built up an impressive engineering skill set designed to provide our Customers with robust, reliable and maintainable microwave networks. ATI has provided the majority of networks as turnkey solutions including all: Network design, Equipment supply including monopoles, towers and masts, Supply and installation of shelters and cabinets, Installation of antennas mounts and feeders, Commissioning of networks and Onsite Maintenance Support. It is important to note that ATI holds spare equipment locally for all our supported networks. ATI is cognisant of our Customers dependence on their communications networks, by holding spare equipment locally ensures that should a fault occur the repair time is ,inimised and normal functions can resume without delay. ATI has developed long term relationships with our Customers, we can only achieve this by providing services that deliver successful outcomes, quality and value for money. ATI firmly believes that a successful business depends not only on quality of service but on how that service is delivered.


ATI has the skill and capacity to deliver microwave wireless networks across Australia. We have the skills and experience to take complex requirements and design, develop and implement cost effective, reliable communications solutions that best match existing or future requirements and budgets. The networks we design support voice and data communications. The services ATI offers includes modifications to existing infrastructure and new site build designs and integration with legacy networks. ATI can provide a single point to point network, a point to multipoint network or a complete wide area network that delivers: Speeds – from 10 Mbit/sec up to 2Gig/sec for all applications; Reliability – ATI provides robustly designed systems which are backed up by our highly skilled support team who draw on our local spares pool to minimise network issues; Cost – ATI offers flexible purchasing options from capital purchase to long term leasing with a variety of support options tailored to match your budget. We undertake all: Site Surveys – to confirm the line of sight and any potential site installation issues such as tower, aperture, accommodation, power supply and earthing adequacy. ATI’s experienced engineering team ensures that site surveys occur quickly and accurately; Network Design – detailed link performance analysis including path and propagation predictions and interference analysis.


ATI staff members are specifically qualified, trained and experienced in their particular fields. Some of the qualifications include: Bachelor of Engineering, Electrical; Bachelor of Telecommunications; Work Cover General Induction; RF Hazard Awareness; Travel Tower

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operator; Tower/height access and Tower/height rescue; Optical Fiber Termination; High Voltage facility access; ACMA Cablers License; Maritime Security Identification Card accreditation; Rail Industry Safety Worker Induction.


Not Provided

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Aurora Consulting Pty Ltd

ACN 079 150 191 / ABN 17 079 150 191

Contact Name: Howard Ong




Address: PO Box 2074, Rossmoyne 6148

Website: http://www.aurora-consult.com.au

ABOUT US

Founded in 1997, Aurora Consulting specialises in ICT Service Management, E-Business Solutions, Data Warehousing, Business Intelligence and ICT Advisory Services. Since its inception, Aurora has been delivering high-quality ICT services across a large cross-section of government and commercial organisations. In particular, Aurora has enjoyed long-running association with some of WA largest government agencies for almost 2 decades. Aurora enjoys a superb track record, and draws on this invaluable knowledge to enable the best practices and time-proven solutions to be part of our customers’ implementation. Aurora’s longevity in the WA government sector is testimony to the company’s competency and service quality. In addition to core business activities, Aurora Consultants frequently present at local and regional events such as User Group Conferences.


Aurora possesses superb skills and sound experience in the management of the following ICT environment:

• Data Warehouse

• Business Intelligence and Corporate Reporting (IBM Cognos, Mircosoft, Oracle)

• Oracle and SQL Server Database

• Cloud Implementation, including Infrastructure as a Service (IaaS), Platform as a Serv ice (PaaS) and Software as a Service (SaaS).


• ITIL Foundation Certificates

• PRINCE2 Registered Practitioners


• Oracle Corporation Gold Level Partner (since Feb 2009)

• Microsoft Partner (since Nov 2006)

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Avantgarde Technologies

ACN 159 056 890 / ABN 47 159 056 890

Contact Name: Aimee Martelli




Address: PO Box 294, Burswood 6100

Website: www.avantgardetechnologies.com.au

ABOUT US

Avantgarde Technologies is an Information Technology consulting company which provides some of Perth’s best System Engineers and Solution Architects with the latest industry certifications and real world experience. We specialise primarily around the Microsoft product suite with a strong in-depth knowledge of Active Directory, Microsoft Exchange, Enterprise Security, System Centre, Forefront, SQL Server and more. If you’re looking at tackling some of the more advanced Microsoft integration projects such as clustering for high availability or designing a disaster recovery solution around the Microsoft product suite, Avantgarde Technologies is able to design, scope and implement a solution which is best tailored to your business requirements.


IT Support, Network Solutions, Network Services, Professional Services, IT Services, Managed Services, IT Consultant, Tech Support, IT Service, Information Technology, Exchange, Active Directory, Windows Server, Networking, Support, Service Desk, Consultants, Information Systems, Microsoft, IT Professional


MCSE 2012 Server Infrastructure, MCITP Enterprise Messaging Administrator, MCITP Server Administrator, MCITP Enterprise Administrator, MCITP: Enterprise Desktop Support Technician, MCITP: Enterprise Desktop Administrator, Cisco CCIE: Voice, Cisco CCNP: Routing and Switching, ITIL Foundations, Diploma of Network Engineering


Microsoft, F5 Networks, Websense, HP, VMware, GFI Software

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Bekkers

ACN 052 073 248 / ABN 50 052 073 248

Contact Name: Jamie Bekkers




Address: 884 Beaufort St, Inglewood 6932

Website: www.bekkers.com.au

ABOUT US

We have grown with the industry in Perth, from the early days of box-building and supporting peer-to-peer token ring networks, to the dial-up internet provider push during the dot-com boom. Today, Bekkers is lean and a highly capable Managed Service Provider. We are Event Management experts, and have put years of development into automation. Our investment in our hosting and co-location services, the continuity of those services, and the adoption of virtualisation began well before the hype of Cloud Computing. We have been providing many organisations with the ICT capability they could not otherwise afford, or find, in our market segment.


Form must equal function; and to this end, we provide many tailored solutions with varied levels of involvement across categories of IT Service Management: Design, Transition, Operations, and Continual improvement. Our capacity extends to end-to-end ICT outsourcing of Systems Administration and Service Delivery. This includes approaches in Data Centre Infrastructure Management (DCIM) for servers, network appliances, and links, insuring the continuous monitoring of capacity, uptime, optimisation and lifecycle.

Our Service Delivery team work within, and tailor our Professional Services Automation (PSA), IT Service Management (ITSM) and Enterprise Resource Planning (ERP) to deliver triaged, scheduled and coordinated processes that ensure input into the system reaches the desired conclusion. We further integrate Remote Monitoring and Management (RMM) to achieve a level of automation so that technicians are working proactively, rather than reacting to and recovering from outages. Our gathered knowledge in Event Management enables calm, careful planning of priorities, and the ability to administer large Desktop, Terminal and Peripheral Fleets across any number of sites. We develop Standard Operating Environments (SOE) for various clients, as well as centrally manage terminals, VDIs and BYOB configurations for Enterprise Mobility initiatives.

Overall, our engineered workflow and integrations of databases makes reporting, and asset/vendor management a set and forget affair.

Talk to Bekkers about leveraging our shared services, investment in data centre infrastructure, and 25 years of experience to gain 2.0 service, and confidence in your ICT continuity .


Our staff hold relevant certifications from the various vendors and industry associations. They primarily include ITIL, Microsoft, HP, Cisco, Citrix, VMware, Asigra, APC and others.

We are presently pursuing ISO 20000 (IT Service Management) & 27001 (Information Security).


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We cultivate select partnerships that enhance knowledge transfer for our own operations, and that of our clients. We naturally participate with major vendor programs such as those offered by Microsoft, Hewlett Packard, Citrix, VMware, Fortinet, Cisco, Asigra, StorageCraft, OpenDNS, and many more.

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BP Hatch Pty Ltd

ACN 614 866 812/ ABN 13 614 866 812

Contact Name: Dan Lawrence




Address: Unit 4, 30 Hood Street, Subiaco WA 6008

ABOUT US

BP Hatch International provides Server and Storage Administration to DTWD, and other private companies throughout Western Australia.


Management, maintenance and upgrades of existing infrastructure, systems and software, including system management of server and desktop software and operating systems.

• Server deployment, installation and configuration. VMware, HyperV, Azure AWS.

• Core Systems. Active Directory, Azure Active Directory, DNS, DHCP, Certificate Services, Federation Services and Group Policy.

• Server operating software installation and configuration. Windows 2008, 2012, 2016

• Server and desktop management, System Centre Configuration Manager Microsoft Intune

• Server performance management and optimisation. vSphere monitoring

• Operations management. System Center Operations Manager

• Service desk. System Center Service Manager

• Backup and recovery management. SnapProtect, Commvault, Backup Exec, Data Protection Manager

• Database management services. SQL Server 2008, 2012 and 2016

• Mobile Device Management, Airwatch, Microsoft Intune

• Identity and Access Management. Identity Lifecycle Manager, Forefront Identity manager, Microsoft Identity Manager.

• Mail and Communication Services. BlackBerry Enterprise Server, Exchange 2007, 2010, 2013, Office365, Office Communication Server, Lync, Skype for Business


• Microsoft Network Partner

• ITIL Foundation

• Prince2

• vmWare Certification VCP, VSP and VTSP.

• NetAPP Certification

• Microsoft Certified Solution Associate

• Microsoft Certified Professional

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Not Provided

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BT Australasia Pty Limited

ACN 003 050 146 / ABN 93 003 050 146

Contact Name: Tim Smart




Address: Level 13, 37 St Georges Terrace, Perth, WA, 6000

Website: www.GlobalServices.BT.com

ABOUT US

BT Australasia is part of BT Global Services, a global leader in the provision of Managed IT services for large corporate and public sector customers. Our customers benefit from BT’s global scale and operating model. We believe in operating globally and delivering locally. That means using our size and muscle to drive innovation and efficiency while simultaneously using our local presence to gain deep understanding of our customers. In Australia, we serve over 250 customers, including Serco (Fiona Stanley Hospital), Worley Parsons and National Australia Bank (NAB).


BT specialises in ICT Management Services across networks, unified communications and mobility, data centre infrastructure, contact centre, end user computing and security. BT’s Management Services are delivered on a 24x7 basis through a consistent end-to-end service management framework ensuring efficiency, predictability and standardisation across large and complex environments. Our framework is globally certified against ITIL V3 service standards and provides single point of contact and ownership across all services, delivering continuous service improvement.

BT currently operates several Data Centres across the APAC. BT provides Desktop Management Services to approximately 20,000 desktop endpoints and in this region we manage 2,200+ servers and we provide maintenance services across a broad range of technologies.

BT Global Services has again been positioned furthest for both vision and execution in Gartner’s Magic Quadrant for Network Service Providers, Global, 2015 and for the fifth consecutive year, BT Global Services was recognised as a leader in Gartner’s Communications Outsourcing and Professional Services Magic Quadrant.


ISO9001:2008, ISO14001:2004, ISO20000-1:2005, ISO27001, HIPAA, BS15000-1, BS15000-2, BS25999, e-SCM, ITIL 2, ITIL 3, SAS-70, ISA-99, PCI-DSS, CMMI Level 3, Togaf 8 & 9, Prince 2, PMBOK


BT has accreditations and partnerships with “best of breed” vendors such as Cisco, Microsoft, Riverbed, Avaya, EMC, Checkpoint and Equinix to name a few.

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CA (Pacific) Pty Ltd

ACN 001 146 345 / ABN 20 001 146 345

Contact Name: Peter Rice




Address: 772 Canning Hwy, Applecross 6153

Website: www.ca.com

ABOUT US

Founded in 1976, CA Technologies (NASDAQ: CA) now have offices in 45 countries, employing more than 11,500 people worldwide. In Western Australia, CA Technologies have a team of over 55+ IT Professionals that have been delivering specialist services to the WA Government for over 20 years.

Unlike many larger organisations, we have a strong local decision making ability, with all management and operational decisions being made in Perth by Perth based employees.


• Server Performance Management & optimisation

• Asset and Licence administration

• Service Desk & ITSM Tools

• Application service provision

• Software Licence Administration

• Network Asset Performance Management & Optimisation Tools

• Network Asset Management (MDM/MAM)

• Mobile Analytics

• Capacity Planning

• Maintenance Agreement Administration

• Data Centre Maintenance (DCIM)

• ICT Management Consulting Services


ISO 9001:2008; ISO 20000.1 (ITSM); ISO 27001 (ISMS); PinkVERIFY™ ITIL v3; Capability Maturity Model Integration (CMMI); Certified PMP; TOGAF 9 Certified, AGILE Scrum; IT Architecture Methodology (ITAM); CISSP, CCNA, Lean Six Sigma, Certified Information Systems Auditor (CISA)


Microsoft Gold Certified Partner; Oracle Certified Partner; Australian Institute of Management (AIM WA); PMI

23

CDM Australia

ACN 009 592 965 / ABN 68 009 592 965

Contact Name: Martin Eyer




Address: 251-257 Scarborough Beach Road, Mount Hawthorn 6016

Website: www.cdmaust.com.au

ABOUT US

Established in 1957, CDM Australia is a leading Australian-owned information and communications technology (ICT) infrastructure and services company. With national branches, CDM Australia has become one of the largest privately owned business systems groups in the nation. CDM Australia offers a full suite of ICT services, operating five market divisions, servicing both large and small corporations. CDM Australia provides dedicated consultants that are industry certified professionals in a broad range of technologies from leading vendors including Cisco, Citrix, Microsoft, and VMware. Proven expertise covers small-to-medium business, Government and Enterprise. As a locally owned successful and substantial IT company, CDM Australia is ideally placed to deliver ITC services to WA Government customers. CDM Australia is a WA based company. CDM Australia employs University and TAFE graduates in our service department. A contract such as CUA ICTS 2015 would enable the conversion of a number of our long term part time employees into full time employment. Being a WA registered company, CDM Australia contributes payroll taxes and all fees associated with running the business here in WA. CDM Australia invests in the WA community by sponsoring WA endeavourers such as Positive Parenting, Education Excellence Awards, Silver Chain and various WA based sporting teams. Contract CUA ICTS 2015 would open 2 new training positions in our services area. CDM Australia is committed to training and skills development and, as a result of our long standing commitment to the WA community, we have received Priority Access Policy registration from the Department of Education and Training."


Management and design of the desktop environment such as the provision of the infrastructure services and its associated supporting resources that enable service level agreements to be met to the Customer’s satisfaction:

• Desktop equipment and software installation and configuration.

• Desktop system and environment testing.

• Desktop performance monitoring and analysis.

• Desktop environment upgrade, backup and recovery management.

• Desktop operations management

• Software licence administration


ISO 9001


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HP Services; Toshiba Services; Lenovo Services; Huawei Services; Ericsson Services

25

Chameleon (WA) Pty Ltd

ACN 113 371 645 / ABN 56 113 371 645

Contact Name: Paul Gammer




Address: Suite 7, Unit 29 60 Newcastle Street Perth 6000

Website: http://www.chameleonwa.com/

ABOUT US

Chameleon (WA) Pty Ltd is an independent and privately owned company specialising in the design, development, implementation and management of strategic corporate and mission critical systems. We take great pride in being able to work on projects of various sizes to complete customer satisfaction. Although fairly small in company size, we strive to deliver quality systems that conform to client specifications.

Chameleon has an extensive history of designing and developing Business Solutions and also in implementing solutions from small to corporate scales. We can provide resources to assist in all stages of the system and environment management lifecycle, from initial concept, development, implementation and day-to-day management.


We have extensive experience in developing systems that meet and exceed customer expectations on quality, performance and budget. We have undertaken projects in both the public and private sectors, from government contracts to international corporate clients.

Our staff possess a broad range of skills and management methodologies, including but not limited to, Prince II, Agile, Waterfall, Spiral, JAD and RAD.


Not Provided


Not Provided

26

Chandler Macleod

ACN 090 555 052 / ABN 33 090 555 052

Contact Name: Rubesh Krishnan – Manager ITS





Website: www.chandlermacleod.com

ABOUT US

For over 30 years, Chandler Macleod IT Services has provided independent IT solutions, either through software development, creating complex business systems utilising the latest technology, web design, mobile apps, project management, change management or transitioning to the cloud. Each business has unique demands of its technology. That’s why pa rtnering with a specialist who understands your requirements in developing highly customised solutions can be essential in creating a competitive edge in the marketplace. How we deliver : Providing a broad range of IT resources including IT Consultants, Project Management, Change Management, Business Analysts, Developers, Testers and Support consultants. Working under a scalable management framework backed by documented procedures and structured planning process ; Design through the collaborative analysis of business requirements, creation of functional specifications and detailed architecture definition; Development of bespoke or customised IT systems using a range of languages and environments following a strict software delivery methodology to ensure application integrity; Testing services for all scenarios, improving the quality, consistency and performance of your IT systems; Deployment and integration of your new IT system into existing IT environments and by creating a change management strategy to run concurrently with the implementation of a new system; Support and maintenance, including remote or on site Help Desk services and providing an on-going onsite system support, maintenance and enhancement program.


Chandler Macleod has skills, experience and services in the following:

Market intelligence, Strategic business planning, Resource planning, Business process modelling and redesign, Application architecture, Networking, GIS, SharePoint, ERMS, Digital, eBusiness, Web, Cloud services, Telecommunications, Desktop, Service Desk, Integration planning, Information management, Feasibility studies, ICT policy advice, Business Analyst, Project Management, Program Management, Change Management, .Net, Consultancy, Functional Consultant, Hosting, Change Management, Disaster Recovery, Crisis management, Security, Risk Management, Systems Integration, Testing, Revit, Siebel, Prince2, ITIL, CRM, Asset management, Applications, Infrastructure, Servers, Mobile, Data Centre, eCommerce, Database, Data management, Software license, Java, Amazon Web Services (AWS), Microsoft Dynamics, Outsourcing, Onsite, SQL Server, Enterprise architecture, IT Strategy, Solutions Architecture, Design, Development, Cyber security, information Assurance, Agile, Waterfall, Pronto, SAP, Trainer, Technical Writing, Development Operations, Oracle, BizTalk, Wintel, Joomla, Umbraco, Angular JS, Knockout, UX, UI, Software Engineering, VMWare, Roll Out, DataWarehouse, Migration, Cognos, Lightswitch, Business Intelligence, Sitecore, TOGAF


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AS/NZS 4801:2001, OHSAS 18001:2007, AS/NZS ISO 9001:2008, Professional Indemnity, Combined General Liability (Public or Products Liability), Workers Compensation (all states).


Information Technology Contract and Recruitment Association, Australian Business Limited Software Queensland, Microsoft Partnership.

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Cirrus Networks Pty Ltd

ACN 161 277 121 / ABN 72 161 277 121

Contact Name: Grahame Gilson




Address: Unit 8A, 531 Hay Street, Subiaco 6008

Website: http://www.cirrusnetworks.com.au/

ABOUT US

Cirrus Networks is an Australian IT solutions integrator headquartered in Perth, Western Australia. We provide an independent, flexible approach to designing, building and managing IT infrastructure. Our 3 areas of expertise are Solutions, Security and Services.


Installation, upgrade, configuration, testing, support, license management and maintenance of hyper-visor solutions, desktop environment and server operating system software inclusive of VMware; Microsoft Windows; KVM; Linux (Redhat, Suse, Ubuntu), Unix, MAC OS X.

Cloud transition services – Office 365, Azure, Amazon, IaaS, VDIaaS, Lync

Backup and recovery tools such as Commvault Simpana; Veeam; Symantec Veritas Netbackup, Backup Exec, Enterprise Vault; EMC Avamar, Data Domain, Networker; Dell AppAssure

Storage implementation across Dell; Pure Storage; Netapp; EMC.

Application packaging tools such as Sysprep; SCCM; Dell KACE; Altiris.

Network, firewall IPS/IDS, unified communications, voice and WAN optimisation architecture/ design, penetration testing inclusive of Juniper SRX; EX, MX; Palo Alto; Cisco Nexus, ASA, Catalyst, Meraki, UC; Aruba; Arista; Silver Peak VX, NX; Riverbed Stingray; Dell Sonicwall; Mitel.

End User Compute (EUC), Virtual Desktop Infrastructure (VDI) with VMWare, Microsoft vWorkspace, VDIaaS (on and off premise)

Mobile device management via VMWare AirWatch, IDaaS, Centrify, Office 365

Performance Management services – Quest Foglight, vFoglight, Toad, VMWare vRealize


VMWare Champion, JNCIA-Junos, JNCIS-ENT, JNCIP-ENT, JNCIS-SEC,CCDA, CCNA, CCNP, CCIE, PCNCSE, CSSA, ITIL, SNIA, NCDA, VCP, NSX, VCAP, VCE-CIA, MCSE2012, MCSE2000/2003, RHCE, RHCSA, EMCCA, EMCTA, EMCISA.


Apple, APC, Arista, Aruba, Amazon, BlueCat, Cisco, CommVault, Dell, EMC, F5, InSight, Juniper, HP, LiquidWare, Mitel, Nutanix, OpenManage, Microsoft, NetApp, PaloAlto, Polycom, Pure Storage, Rapid7, Riverbed, Silver Peak, Splunk, Symantec, Veeam, VMWare, Xen.

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Civica Pty Limited

ACN 003 691 718 / ABN 83 003 691 718

Contact Name: Dani Jardine

Direct Telephone: 6466 2999



Address: Level 5, 218 St George’s Terrace Perth WA 6000

Website: www.civica.com.au

ABOUT US

Experienced providers of software systems, consulting and managed services to the public sector. Working with more than 1800 local government, library, healthcare, education and enforcement organisations worldwide, we have a deep understanding of local environments, current needs and drivers for change. We blend this insight with commercial best practice to deliver practical, cost-effective software solutions that help our customers achieve improvements in customer service and core business processes.


We blend this insight with commercial best practice to deliver practical, cost -effective software solutions that help our customers achieve improvements in customer service and core business processes. Server procurement, installation and configuration, Server operating software installation and configuration, System and environment testing, Server performance management and optimisation, Operations management, Asset and licence administration, Service desk, Backup and recovery management, Application service provision, Key Application management including updates, upgrades, support, system administration, Database management services, Data management, Maintenance agreement administration for managed hardware & software, Managed Disaster Recovery & Business Continuity, Data centre maintenance for DR service provision, Hardware maintenance renewals.


Not Provided


HP – Affiliated Partner

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Connected Systems Group

ACN 118 875 746 / ABN 68 118 875 746

Contact Name: Rick Rosato




Address: 81 Edward Street, Perth 6000

Website: http://www.connectedsystems.com

ABOUT US

Connected Systems is Perth’s leading provider of SharePoint support services with over 30 qualified consultants.

We offer SharePoint Managed Services to WA Government Agencies and have performed many Governance workshops and SharePoint health assessments. We’re an Office 365 Microsoft support partner.

Connected Systems’ SharePoint Health Assessment is designed to help you get the most out of your SharePoint environment by making sure that it is operating at an optimal level. We identify all existing issues and determines their origins to prevent them from becoming a problem for users and administrators. This addresses your current needs and anticipates future requirements.


Connected Systems is one of Australia’s premier SharePoint Services practices and supports the management of SharePoint environments in the following areas:

• SharePoint Governance Framework.

• SharePoint Support Services (3rd level and break-fix), DocAve Management Tools.

• Microsoft Office 365 solution support.

• SharePoint Health Assessments

We also provide .NET Application Support and Maintenance service agreement . This service offers:

• .NET Application development, source code management and maintenance support

• Windows Azure solutions using .NET, SharePoint and SQL Server.

Our Integration Practice offers support for Microsoft’s Integration technology stack; .NET W CF, BizTalk and Nintex. We have the know-how and experienced with supporting .NET WCF integration services and BizTalk solutions.


Microsoft Gold Partner – Content and Collaboration, Integration


AvePoint Premium partner, Nintex Platinum partner, BPA Solution partner, Office 365, Biztalk 360

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CPT Global Australia Pty Ltd

ACN 099 766 239 / ABN 66 099 766 239

Contact Name: Kevin Akom




Address: Level 1, 4 Riverside Quay, Southbank 3006

Website: www.cptglobal.com

ABOUT US

Tuning of applications, databases and systems/sub-systems is a major service that CPT has been delivering for over 20 years to clients worldwide. Whether the requirement is to improve performance of services delivered to the business, delaying expensive upgrades or reducing cost, tuning is a fundamental activity that ensures the organisation is getting the best possible return on its investment whilst meeting agreed levels of service.


CPT consultants are experts in their fields of system, application and database tuning. Skills cover Mainframe, UNIX, LINUX, Windows, Ruby on Rails, programming (includes Java, Cobol, Assembler, C++, Visual Basic) and databases – SQL, DB2, IMS, Oracle. Consultants use this knowledge and their expertise to identify tuning opportunities and recommendations, ensuring optimum performance and scalability of client systems.

CPT has leveraged a large number of engagements across various private industry and government sectors within Australia, Europe and the US and realised projected benefits within some of the largest and most complex IT organisations in the world. These include the Australian Taxation Office, Australian Customs, ANZ, NAB, CBA, Telstra, Rogers Communications, Toronto Dominion and Deutsche Bank.

CPT’s proven services include Performance Assurance and Reviews that cover multi-platform systems tuning, database and subsystem tuning, batch optimisation, cost reduction and Storage Management. Implemented service solutions are based on well proven methodologies and frameworks that are fully ITIL compliant.


CPT possesses detailed working knowledge of industry standard performance tuning tools (including BMC, CA, Compuware and Tivoli) and best practice and can develop or leverage in -house developed utilities where applicable.

Certified BMC Rangers.


BMC, Compuware, Dynatrace

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DXC Technology Australia Pty Limited

ACN 008 476 944 / ABN 18 008 476 944

Contact Name: Nimal Wickramasinghe

Direct Telephone: (08) 9254 5614

General Telephone: (08) 9254 5614


Address: Level 1, 516 Hay Street Subiaco 6008

Website: www.dxc.technology

ABOUT US

Not Provided


Not Provided


Not Provided


Not Provided


33

Cubility

ACN 606 376 185 / ABN 56 606 376 185

Contact Name: Jeremy Sims




Address: Level 4, 1111 Hay Street, West Perth 6005

Website: www.cubility.com.au

ABOUT US

The Cubility team has extensive and diverse experience in IT strategic consulting, project and systems implementation, systems integration, database and information management, bespoke application development and the support and administration of application, database and network infrastructure.

The combined Cubility group experience spans over 30 years both internationally and in Australia across diverse industries including manufacturing, shipping, health care, banking, utilities, retail, not-for-profit, property, government, engineering services, resources and energy.


Cubility is a pragmatic solution provider with significant experience and knowledge of WA State Government IT environments. We are able to offer invaluable advice and industry best practice to assist organisations manage their IT infrastructure and large volumes of data efficiently.

Cubility has developed a reputation for a high standard of Database Administration delivered for companies of all sizes. We are experts in the leading database technologies including Microsoft SQL Server, Oracle and MySQL. We provide help from day to day administration, replication and disaster recovery through to development and platform porting and we specialise in data integration and data migration for any system.

We have highly skilled professionals with Microsoft SQL Data Cube, Data Warehouse, Business Intelligence and Enterprise Reporting development experience. Cubility has assisted our clients successfully implement solutions that enable interaction across mult iple systems.

Cubility provide high quality services and consultants for Oracle database technologies and Oracle eBusiness Suite (Oracle Financials) - from both an initial set up/implementation, as well as ongoing maintenance and support. Cubility have expertise in both Functional and Technical capacity to provide support and project services in Oracle, T2 Alesco HRMS, Customer Relationship Systems, systems integration, and application development.

Cubility provide complete Server and Network Support Services, from day to day administration of desktops, servers and networks through to managed services, public and private cloud implementations.


Members of our team have a wide range of certifications including PRINCE2, ITIL, Microsoft and Oracle.


Microsoft Certified Partner

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Data#3 Limited

ACN 010 545 267 / ABN 31 010 545 267

Contact Name: Paul Mitchell

Direct Telephone: 08 9420 0529/ 0417 297 545

General Telephone: 1300 76 42 51


Address: Level 2, 76 Kings Park Road, West Perth 6005

Website: www.data3.com

ABOUT US

We are one of Australia’s leading business technology solutions companies servicing customers across a wide range of industries throughout Australia and Asia Pacific. Established in 1977 and listed on the ASX in 1997. Our solutions leverage market-leading technologies from global vendors and Data# 3’s knowledge, expertise and experience to accelerate the achievement of customer business objectives through:

Software Solutions: for software licensing and deployment; asset management; and business productivity. Infrastructure Solutions: for hardware lifecycle management; maintenance; and datacentre, network and desktop infrastructure. Managed Solutions: for staffing; outsourcing; essential support; ‘as a service’; cloud brokerage; and consulting. Application Solutions: for enterprise productivity applications and Wi-Fi business analytics.

Overarching all core Data#3 functions is our consulting arm and recent Data#3 acquisition Business Aspect (See Category 1) They operate within our framework and provide consu lting services to a broad range of enterprise and Government entities.

We reported revenue of $833 million in FY13/14 and have 1,000+ employees. Headquartered in Brisbane we operate from 12 locations across Australia including 70 staff in WA.


We have access to a pool of around 200 Professional Services staff across the country with 25 located as full time staff in the WA Branch. We also have access to 120 contract staff to supplement and augment existing engagements. Our technology expertise is provided by our Tier 1 vendors such as; Cisco, Microsoft, EMC, VMware, Hewlett Packard, and IBM. Others include Symantec, Veritas, Veeam, and Citrix. Projects within Govt and private enterprise revolve around a broad spectrum of ICT technologies including DataCenter, Mobility, Productivity, Collaboration and general infrastructure.

We have a track record of excellence in government borne out of our 30 years in operation and in deploying and managing some of the biggest contracts in Australia.


Worldwide Microsoft Partner, Cisco Gold Partner, VMware – see more at www.data3.com/awards


Chamber of Commerce, ACS, Australian Information Industry Association

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Datacom Systems (W.A.) Pty Ltd

ACN 127 916 009 / ABN 52 127 916 009

Contact Name: David Cox




Address: Level 2, 184 Adelaide Tce, East Perth 6004

Website: www.datacom.com.au

ABOUT US

Datacom is a major provider of management services offering a range of 24x7 services including: service desk, infrastructure monitoring and management, desktop management and managed print services. Additionally Datacom has twelve (12) data centres across Australia and New Zealand, including both a company owned and a partner facility in Perth. This enables us to offer a range of hosted ICT infrastructure solutions to clients, including cloud services. We have our own cloud platform with nodes implemented in all of our data centres. We also partner with Amazon and Microsoft for the delivery of hybrid cloud solutions where such an approach best meets the needs of our clients.


Datacom has skills, experience and capability with the following services: Service Desk, Service Delivery Management, Systems Management (Server, Storage and Backup), Network Management, On-Site Support, ITIL Management, Data Centre and Co-Location, Cloud Services including; Cloud Practice Consultancy, Private Cloud, Public Cloud, Hybrid Cloud, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Storage as a Service (STaaS), Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS) and Unified Communications as a Services (UCaaS), Telecommunications Services; Data and VOIP.


ITIL (all delivery staff), Resources certified against Microsoft Azure, VMware, Citrix, Cisco, IBM, Dell, AWS, EMC, Symantec, APC, Trend, HDS, ISO9001, ISO14001, ISO27001


Microsoft Hosting Partner, AWS Consulting Partner, Trend Affinity Cloud Partner, Trend Ready Cloud Service Provider, EMC, Dell, Cisco, Veeam, Microsoft Azure, Amazon Web Services, Zerto, CommVault, CA, VMware, Google.

36

Dell Australia Pty Limited

ACN 003 855 561/ ABN 46 003 855 561

Contact Name: Marius Peoples




Address: Level 28, 140 St Georges Tce, Perth WA 6000

Website: www.dell.com.au

ABOUT US

Dell Australia is a private Australian Company, wholly owned by Dell Inc. of the United States. We have operated in Australia for more than 26 years and employ more than 1,000 staff.

Our professional services are predominantly delivered or managed by Western Australia based staff, who are supported by a Australia-wide network of Dell specialists and consultants.

With one of the most comprehensive IT services and business services portfolios on the planet, Dell Services can tailor capabilities with your objectives in mind. Our proven approach is unique in the market, differing considerably from the services models of the past. We start with standard, modular services components that we tailor for your business. Then, we apply our deep industry expertise to accelerate the results that matter most to you. We partner with you, every step of the way, to help you build and realize your vision.


Dell provides a broad range of services to meet most, if not all, activities within Category 3: ICT Environment Management Services as they apply to our portfolio of managed, consulting, deployment, support and security services.

Our service encompasses: Business Process Outsourcing, Application Services, Cloud-Based Services, Support Services, Deployment Services,IT Consulting, Managed Services, Training Services. Dell has delivered these services for numerous corporate and government customers around Australia.


Dell consulting and field staff maintain appropriate certifications for their area of expertise, including VMware, Microsoft Windows, Lync, Exchange, SharePoint, SQL, Systems Centre, and Citrix.


Our Global Alliances program means Dell works with a diverse range of strategic partners, including Microsoft, Oracle, Red Hat, VMware, Citrix, SAP.

37

Denver Technology

ACN 009 426 420 / ABN 73 195 742 604

Contact Name: Matt Clayton




Address: 10 Northwood Street, West Leederville 6005

Website: http://www.denver.com.au

ABOUT US

Denver Technology is privately owned, ITIL-aligned Australian information technology consulting, services and solutions provider.

Established in 1989 with the successful merger of Australian Computing Technology and Dixon, Pepall & Associates, Denver Technology has continued to build upon an enviable reputation in the marketplace as a highly respected consultancy, with the expertise, experience and capacity to deliver the full spectrum of ICT services to its clients.

As an innovative and progressive IT solutions provider employing over 75 IT professionals in Australia, Denver Technology continually demonstrates its ability to deliver business-based value to its customers. Denver Technology has the depth and breadth of products and services to empower its clients and assist them to maximise their return on ICT investment.


With more than two decades of industry experience, and a diverse range of clients across numerous industry sectors, Denver Technology is intimately aware of the challenges faced by both the extended enterprise and the small-to-medium sized enterprise.

• Managed services and IT support

• Cloud services, including Office 365, Exchange online, Amazon Web Services and Microsoft Azure

• Networking: routing & switching, wireless, security & Voice Communications, for Cisco, Dell, HP, Palo Alto

• Microsoft core technologies – Windows, Exchange, SQL Server, Lync, Hyper-V and Lync/Skype for Business Enterprise Voice

• Server, Desktop and Application Virtualisation – Hyper-V, VMware, Citrix

• Backup and disaster recovery, including our own D-Cloud Backup product

• Datacentre design, implementation & support

• Microsoft SharePoint consulting, design and implementation

• Enterprise Security Consulting – ie Penetration Testing, Web Application Security Testing, Social Engineering Testing etc


Cisco Premier Partner, Palo Alto Silver Partner, Citrix Silver Partner, Dell Preferred Partner, Amazon Partner, Microsoft Gold Partner, ITIL, Prince 2

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Cisco, Microsoft, Palo Alto, Citrix, VMware, Dell, Nimble, HP, Veeam, Amazon Web Services, Microsoft Azure, OPENVMS, APC, Power Shield, Trend Micro, Symantec

39

Dialog Information Technology

ACN 010 089 175 / ABN 16 010 089 175

Contact Name: Shona Crompton




Address: L3, 55 St Georges Tce, Perth 6000

Website: www.dialog.com.au

ABOUT US

Employing over 1,200 consultants Australia wide, Dialog is a leading software and services consultancy with a vast skillset that enables us to provide a broad range of services from Strategic IT Consulting through full lifecycle Application Development and Managed Application Services to long-term Operational Support. Let us help you achieve maximum value for money from your IT investment with the support of Australia’s largest privately owned IT services provider.

DAFWA; Support SharePoint intranet http://agshare (troubleshooting), Create SharePoint sites, permissions, audits, Admin, test, develop, patches, version upgrades, weekly ‘Health Checks’.

Legal Aid; Server Configuration for Rightfax software, use tools; Active Directory, DHCP, DNS, and Print Management etc.

PS Structures; SharePoint Dbase Management (growth settings, shrink, defragmentation, SQL dbase backup & restore, SharePoint dbase Migration/upgrades, disk space, volumes, moves etc


Server Installation and Configuration, Server Operating Software Installation and Configuration, System and Environment Testing, Server Performance Management and Optimisation, Operations Management, Application Service Provision, Database Management Services. Service Desk, Application Service Provision, Desktop Equipment and Software Installation and Configuration, Desktop System and Environment Testing, Desktop Performance Monitoring and Analysis, Desktop Environment Upgrade, Backup and Recovery Management, Desktop Operations Management, Software Licence Administration.


ISO 9001:2008 QEC0644 issued by SAI (Quality), AGILE, PMBOK, BABOK, PRINCE2, SAGE Methodology, Microsoft Certified professionals (MCPs), ISTQB (Testing).


Microsoft Gold Partner, Oracle Gold (Worldwide), IBM Advanced Business Partner, SAP, Google Premier Partner, Amazon Web Services Consulting Partner, Hexagon Geospatial Partner.

40

Diamond Cyber Security Pty Ltd

ACN 601 212 846 / ABN 73 601 212 846

Contact Name: Adam deJong




Address: Suite 145, Level 1, 580 Hay Street, Perth WA 6000

Website: Diamondcyber.com

ABOUT US

Diamond Cyber is a WA company founded and run by former Australian Army Special Forces personnel, industry experts, and renowned local business leaders. We have demonstrated an impressive track record delivering high quality outcomes with leading resources, health, legal and technology companies based in WA. Our high performance team brings a diverse array of skillsets across information security and ICT Managed services. Our solutions are built on a secure by default philosophy giving all our clients the added value of our industry leading security expertise.


Diamond Cyber offers the full suite of ICT services from service desk services to advanced solution design and implementations. We can manage and maintain new or existing server environments with expert software installation and configuration to maximise the performance and optimisation of key business systems and applications. All servers, applications and databases are provisioned with performance and security in mind and regularly tested. We implement and maintain robust backup and disaster recovery solutions and can manage all assets and licenses in our client environment. Our experience tells us servers and applications need a solid managed and optimised network so we offer reliable well designed and implemented network infrastructure. Diamond Cyber can manage all aspects of our client’s desktop environment lifecycle and we make sure our high standards from our server management is carried over into our desktop management services.


Diamond Cyber subscribes to a number of standards and best practices, and maintains a strong capability across those most appropriate for our clients. Our choice of standards and qualifications, including PRINCE2®, ITIL®, ISO 22301 – Business Continuity Management, NIST-800 – Industrial Control Systems Security, and CISSP® - Certified Information Systems Security Professional–MCP Microsoft Certified Professional – CCNP Cisco Certified Network Professional is guided by industry trends, and an assessment of our client’s needs and capabilities.


Whilst Diamond Cyber is vendor agnostic we have strong relationships with many industry partners, and work with clients to assess their needs, and then leverage these partnerships to deliver high value outcomes.


41

Dienst Consulting

ACN 158 396 813 / ABN 92 113 348 176

Contact Name: Alan Hodson




Address: Suite 47, 50 St Georges Terrace, Perth 6000

Website: www.dienstconsulting.com.au

ABOUT US

Dienst Consulting is focused on providing excellent customer service, with our strengths lying in the areas of IT Professional Services, Managed Services and Online Services. Our projects and services processes follow industry standards with Prince2 and ITIL methodologies being followed. Our team has vast experience in providing proven solutions that meet our customer’s needs and we specialise in being:

Citrix Specialists with experienced and certified engineers across the Citrix product portfolio. We also have one of the very few Citrix MVPs in the Asia Pacific region and the only Citrix Certified Instructor in WA on staff and soon to be just the third Citrix Specialist Partner in Australia and New Zealand.

Virtualisation Specialists, with experience and certification with Microsoft, VMware and Citrix virtualisation technologies. This includes Desktop, Application and Server virtualisation

Microsoft Experts. We specialise in Windows Server, Exchange, System Center, SQL Server, Microsoft Identity Management, Office 365 and Skype for Business. Our engineers have the skills and certification for projects including but not limited to Active Directory Migration, Exchange implementation, Office 365 and Azure Planning and Migration, Identity Management Design and Implementation, and Unified Communications solutions. We also have staff that hold the Microsoft Certified Trainer certification

Cloud Specialists. We specialize in audit, discovery, design, migration, implementation and support of environments including public, hybrid and private cloud. This includes solutions based on Amazon (AWS) and Microsoft Azure and Office 365 and private cloud infrastructure including vendors such as APC, Cisco, HP and EMC.

Information Management and Security Specialists. We have specialists who have skills and certifications in a number of storage, backup and archiving, multifactor authentication and endpoint security technologies including those from Commvault, EMC, HP, Symantec, Veritas, and Veeam


Dienst Consulting are a providers of Professional Services, Managed Services and Hosted Services. Diesnt Consulting is a Citrix Gold Solution Adviser with 4 locally based Citrix Certified Architects. Other Services provided by Dienst include Desktop and other as a Service offerings utilising Amazon Microsoft and Citrix Technologies. Supply of staff on short or long term basis with skills and experience from Desktop Support to high end Architecture. Professional Services supplied by experienced specialists who aim to build on a relationship as a trusted advisor. Complete lifecycle of a solution including Audit, Discover, Design, Deployment, Migration, Remediation and Support based on technologies from vendors including but not limited to APC, AWS, Cisco, Citrix, Commvault, EMC, HP, Microsoft, Symantec, Veritas, Veeam, Veritas and Zellabox.

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Citrix Gold Partner, Microsoft Silver Partner, Symantec Silver Partner, EMC Preferred Partner, Amazon Partner, ITIL, Prince II, Veeam Partner


Australia Computer Society, CCI, WALGA

43

Dimension Data

ACN 003 371 239 / ABN 65 003 371 239

Contact Name: Shane Logan




Address: 121-127 Harrington Street, The Rocks NSW 2000

Website: www.dimensiondata.com

ABOUT US

Not Provided


Not Provided


Not Provided


Not Provided

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Diverse IT Pty Ltd

ACN 159 816 618 / ABN 33 159 816 618

Contact Name: David Cameron




Address: 24-26 Wickham St, East Perth 6004

Website: www.diverseit.com.au

ABOUT US

DiverseIT has been serving Australian businesses and government agencies since 2000, specialising in cloud services, next generation communications and security. Bringing together these specialisations, DiverseIT are able to provide clients with secure access to data and applications from anywhere, at anytime. We have planned and managed environments of many local and national companies. We understand that businesses want fast, effective IT that is secure and maintains business continuity for mobile and onsite workers. Combining our broad expertise, DiverseIT ensures ICT investment enables success across your core business. Our proactive, dedicated account managers strive to understand your organisation drivers and goals to ensure we meet your specific requirements.


Our Managed Services include planning and implementation of ICT strategy, provision and maintenance of infrastructure, and various levels of support, to enable clients to focus on their core competencies.

Server Environment - Installation, configuration, operating software installation, system & environment testing, performance management & optimisation, asset & license administration, service desk, backup & recovery management, application service provision.

Management & Design of Desktop Environment - Desktop equipment and software installation & configuration, system & environment testing, performance monitoring & analysis, environment upgrade, backup & recovery management, operations management, software license administration.

Fixed and mobile network environments - Network equipment and software installation & configuration, unit & network testing, network environment updating, network facilities, traffic and operations management, network asset administration, network performance management an optimisation.


ISO/IEC 27001, HIPPA, CISSP, ITIL, Prince2


Palo Alto Networks, Imperva, Citrix, Veeam, Microsoft, VMware, Aruba Networks, Sumo Logic

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Diversus

Amarone Pty Ltd [ACN 131 130 768] as trustee for Amarone Trust and Diversus Pty Ltd as trustee for Freestyle Holdings Trust and Diversus Pty Ltd [ACN 118 259 751] trading as Diversus [ABN 17

200 802 843]

Contact Name: Claude De Lucia

Direct Telephone: 040 65 68 275



Address: Level 5, 68 St Georges Tce, Perth 6000

Website: diversus.com.au

ABOUT US

Diversus is a provider of end-to-end information systems consulting and management consulting, from up-front business strategic planning and analysis through systems design, development, implementation and support of complex software applications.


• Infrastructure architecture review and strategy

• Infrastructure configuration and setup

• Cloud based hosting services (Azure, AWS, etc)

• On Premise to Cloud implementations and migrations

• Disaster Recovery

• Business Continuity

• PAAS, IAAS, SAAS


• ITIL


• Microsoft (Azure)

• Amazon (AWS)

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Domain Knowledge Consulting

ACN N/A / ABN 27 685 315 847

Contact Name: Kevin Bain




Address: 170 Peelwood Parade, Halls Head 6210

Website: www. domainknowledge.com.au

ABOUT US

Domain Knowledge Consulting is a professional IT services management consultancy that supports organisations to develop and manage information and technology assets. We build lasting relationships based on trust, respect and integrity and we actively pursue delivery excellence that drive sustainable customer value.

Organisations are becoming more reliant on information and technology assets to remain competitive. Our management consulting team assist organisations to design IT architecture that meet business objectives and maximise total cost of ownership.


Recent Work & Experience

Government (Health) - managed major elements of a clinical information application system to provide ‘live’ patient information:

Mining (Resources) - Developed robust business strategy framework to embed ‘best practice’ processes and procedures into ICT function, delivering:

Utility (Energy) – Developed the management system and reporting process for an executive dashboard

Mining (Resources) - Obtained business and functional requirements for a private cloud computing solution, and developed the business strategy for a document management system

Services: Server management and maintenance activities, Desktop management and design activities, network environment management, repair and maintenance


.Net, JAVA, Microsoft certified, Active Directory, Exchange, MYSQL, Network Security, VMware, SharePoint, PHP, IP telephony, HTML, Pearl, Visual Basic, EMC, Symantec, HP, Dell, Sun


Es2, Fujitsu, Crysp, BT, Serco, Moncrieff

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DSC-IT

ACN 108 403 514 / ABN 76 621 210 810

Contact Name: Mark O’Malley




Address: Level 1, 40 Subiaco Square, Subiaco 6008

Website: www.dsc-it.com

ABOUT US

DSC-IT is a privately owned, local WA company, formed in 1999. At DSC-IT we’ve been providing Fixed Price managed ICT services for almost two decades. As the IT partner you can rely on, we design and implement solutions that help your organisation achieve productivity and growth. We are your technology partner, never just your provider. That's the DSC-IT difference. We understand that the success of your organisation is critical. That's why we work to optimise that success. Other companies begin with a technical solution and work backwards, trying to sell you on features that may or may not align with your business needs. Not us. Our solutions are defined and developed by starting with your business needs. Now that's a true partnership!


Fixed Price Managed ICT Services (Proactive Monitoring, Management, Patching, 24*7, Backups Monitoring, Regular Test Restores / Disaster Recovery Testing, Helpdesk, Asset management, License Management)

IT Project Services (Microsoft Office365, Azure, Veeam, Juniper Networking, HP Networking, WAN, Health Checks, Skype for Business / Lync)

Business Continuity Planning (BCP) / Disaster Recovery (DR) | Data Centre | Enterprise Architecture

Enghouse / Zeacom Call Centre | Polycom Video Conferencing


See Industry Partners


Microsoft Certified Partner including Skype for Business / Lync; Microsoft Cloud Partner; Microsoft Azure Partner; Microsoft Office365 Partner; and Microsoft Gold Authorised Education Reseller

Veeam Gold Pro Partner.

Hewlett Packard (HP) Certified Partner

Enghouse Interactive / Zeacom Call Centre Solutions

Juniper Networks

Polycom Partner

Nintex Certified Partner

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VMWare Certified Partner

Amcom Certified Partner

Cisco Certified Partner

NextDC, DC2 and Amcom Data Centre Partner

49

Electroboard Solutions Pty Ltd

ACN 118 842 372 / ABN 47 118 842 372

Contact Name: John Slater




Address: 579 Murray St, West Perth 6005

Website: www.electroboard.com.au

ABOUT US

ELECTROBOARD Solutions is one of the largest independent Systems Integrators in Australia with 29 years industry experience, a national and international presence with offices in all Australian capital cities, states and territories, as well as subsidiaries in Canada and the United States. An Australian owned and operated company, ELECTROBOARD employs 200+ full-time employees, and has a proven track record of successfully delivering more than 65,000 AV / VC / ICT projects. BROADREACH Services (a wholly owned subsidiary) is an Australian Managed Services provider ranked 81st in the Top 501 of worldwide Managed Services Providers by MSP Mentor in 2014.


In Dec 2014, ELECTROBOARD underwent a review and market test of our experience and service capability before being selected to join the Department of Defence, Chief Information Officer Group (CIOG) Defence ICT Infrastructure Site Integration and Project Management Services Panel (DIISIPMS). ELECTROBOARD have in-house capability in physical, wireless, mobile ICT and virtual network infrastructure, delivering all our internal systems and networks, and customising applications as required. Where further resources are required, we have partnerships available to extend our capability to meet project requirements. Encryption devices, gateways and satellite communications are specialist services that would be sub-contracted to partner organisations to provide these services as needed.

BROADREACH also operates a special form of Network Operations Centre (NOC) that is focused on monitoring and managing a visual collaboration / video conferencing environment. From a top-level perspective, a NOC and a VNOC share the same basic functional requirements:

• Real-time monitoring of a production environment

• Initial problem discovery

• Documenting and tracking all operational aspects of a customer environment

• Problem Resolution

• Co-ordination and management of other resources – both internal and external

• Escalation of problems to other parties, as required


NoCO2 Certified (Certification #NC019); ISO QMS 9001:2008 Licence #QEC4098; ITIL Certified Practitioners; Managing Successful Programmes (MSP); Prince2 Project Management Practitioners; TOGAF 9 (Part I & Part II); Master’s degree in Logistics Management; Bachelor of Commerce – Telecommunications Management; Bachelor of Science – Information Systems; and Certified Production & Inventory Management

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ELECTROBOARD Solutions and BROADREACH Services maintain 100+ industry partners / supplier contracts with some of the world’s most recognised suppliers some including: Cisco, Appspace, Arrive Systems, Microsoft, Polycom, Prowise, Samsung, NEC and 100 others

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Empired Limited

ACN 090 503 843 / ABN 81 090 503 843

Contact Name: Stuart Strickland




Address: L13/256 Adelaide Terrace, Perth 6000

Website: www.empired.com

ABOUT US

Empired Ltd is a national IT Services Provider with a broad range of capabilities and a reputation for delivering enterprise class services and solutions. Established in 1999 in Western Australia, Empired has been a publicly listed company (ASX: EPD) since 2007. With a team of over 800 highly experienced and certified IT professionals located in Perth, Melbourne, Sydney, Brisbane, Adelaide, New Zealand and Seattle, Empired has built a reputation for service excellence, making it a leading provider of business technology solutions to both government and private sectors.

Empired has a strong history of growth and contracted recurring revenue, and is positioned to leverage to growth trends with core solution offerings in Cloud, Enterprise Mobili ty, Big Data and Business Analytics. Empired operates through three interactive business streams, Applications and Consulting, Infrastructure Services and Business & Productivity Solutions. Together they provide a breadth of service and expertise not seen in other consultancies, bringing together a range of services to provide 'end-to-end' advice and solutions. Our flexible service delivery approach and proactive attitude has enabled Empired to secure clients that range from medium size entities through to large enterprise accounts with services delivered across Australia, South East Asia and beyond.


Infrastructure Services (IS) incorporates all of the design, implementation and operational activities across client infrastructure environments. The IS team currently manages in excess of 6000 servers, 3000 network devices, 12000 desktops and 12000 service desk contacts per month for large Government and private sector clients. This includes both Managed and Project Services based on our strong technical capabilities underpinned by our proven ITSM and Project Management services. Areas of expertise include server, network and desktop management and maintenance, service desk and operations centre, security services, asset and license management, application management and delivery, Microsoft Signature Services, solution design and implementation, architecture and facilities management.


In excess of 200 certified IS team members with multiple certifications including Microsoft, Cisco, NetApp, HP, Citrix, VMware, Huawei and ITIL.


Microsoft Gold Partner, Cisco Premier Partner, Citrix Silver Partner, VMware Enterprise Partner, NetApp Gold Partner.


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EOS IT Specialists

ACN 120 572 821 / ABN 22 571 772 336

Contact Name: Karl Winrow




Address: 3/94 Mandurah Tce, Mandurah 6210

Website: www.eosit.com.au

ABOUT US

The team at EOS IT are dedicated to helping our clients get maximum benefit from their IT systems. We believe well managed IT should add value to your business and not be seen as a hindrance or an unwanted expense. Our role is to support your business, make your life easier, more productive and more efficient. Our client base ranges from companies with 5 – 1000+ users spread across different sectors and industries, from retail stories, multi -site pharmacies and orthodontists to WA based industrial companies with offices internationally including government departments and schools. We value our clients and our aim is to firstly understand the day to day needs of the business including budgetary considerations, areas of growth and longer term strategic goals. We take on a proactive role in managing your IT to achieve the most reliable and secure system that works seamlessly within your business.

Testimonial: “We all want to work with friendly people and those who are capable, but EOS IT are more than that. They keep us well informed about what is happening and any time we contact them, or an error report shows and ‘fix’ is required, they not only address the problem but always follow up afterwards to ensure that it is working well.” - Waterways Conveyancing


After 13 years in business, EOS IT Specialists has grown to include clients throughout Perth and the Peel region, including regional Western Australia. Our offices are located conveniently in West Perth and Mandurah, however our managed IT services are supported remotely from our Help Desk. We are very proud of our highly motivated and professional staff members, which includes a team of degree qualified and Microsoft certified IT engineers.

We specialise in Managed Service Programs, providing our clients with superior network care tailored to meet their business needs and budget. Other benefits include maximising uptime and increasing productivity for a single monthly fee. Our services includes installation, configuration and support, performance monitoring, backup and recovery management and support desk.


Microsoft Certified Partner, Cisco Partner, MYOB Professional Partner


Carestream Network Solutions Provider, N-able Partner, Auto Task Partner

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E-Prim Pty Ltd

ACN 094 653 648 / ABN 13 094 653 648

Contact Name: Lisa Hamersley




Address: PO Box 246, West Perth 6872

Website: eprim.com.au

ABOUT US

E-Prim is a Western Australian company, formed in 1999 with extensive experience in Information technology projects in Australia, UK, USA and Asia. E-Prim ethos, drive and corporate direction is to offer to the Government and Business community in Western Australia a company that can provide dynamic, forward thinking and experienced services with outcome driven personnel at competitive rates. Applications and infrastructure related services has been the direction, with quality delivered products the primary focus of the company, and has been a major portion of the services E-Prim has provided for the last 14 years. Since formation, the company has grown year on year attracting a range of experienced professional and technical personnel to meet Clients requirements. E- Prim is not a ‘body shop’ but a progressive service provider aligned to the needs and strategic direction of the client.


System administration across UNIX/Linux and Windows platforms, providing server installation, configuration, performance management and optimisation.

Database administration and management for Oracle RDBMS and SQL Server.

Application administration across Oracle technologies; including Oracle Database, Identity Governance, Directory Services, Access Management, iLearning, Business Intelligence, Content Management, Weblogic & Application Testing. Microsoft SQL Server Integration Services (SSIS), Microsoft SQL Server Reporting Services (SSRS). TOAD (Tool for Application Developers), PL/SQL, T-SQL. System and environment testing using Oracle Application Testing Suite. HP Loadrunner.


ITIL


Oracle Certified Professional. Oracle Real Application Cluster Expert.

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ES2

ACN 163 419 136 / ABN 57 163 419 136

Contact Name: Frederic Drouin




Address: 69 King St, Perth 6000

Website: www.es2.com.au

ABOUT US

In today’s business landscape performance, stability and reliability of key business systems and security controls are critical to ensuring your business is efficient, competitive, profitable and secure. You can meet these challenges with the help of ES2 Managed Services. ES2 delivers break-fix services in line with best practice, to optimise productivity and cost management. Out range of Managed Services offer guaranteed service levels and a modular framework to enable ES2 to take partial or total responsibility.


Managed Service / SharePoint / Security / Service desk / Database management services / Network equipment and software installation / Network configuration / Network performance management and optimisation / Hardware maintenance renewals / SCADA / Operational Technology (OT) / Alfresco / EpiServer


Microsoft Partner / ITIL Foundation / ISO 27001 / CISSP / Prince2 / PMI / Prosci


Blue Coat / CheckPoint / F5 / Gimmal / HP / Imperva / K2 / McAfee / Microsoft / Palo Alto / Rapid 7 / RSA / SailPoint / Splunk

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Focus Networks

ACN 104 953 371 / ABN 66 104 953 371

Contact Name: David Staeck




Address: 5/443 Albany Highway, Vic Park 6100

Website: www.focusnetworks.com.au

ABOUT US

Focus Networks was established in 2001 and is a Perth based IT service provider. We have completed works for Government clients, publicly listed companies and privately owned businesses. As a managed service provider we have a number of services that come under the Environment Management Services banner. Our skilled, experienced staff can support your ICT environments backed by a local 24x7 Helpdesk.


Managed Network Service - support for your IT systems is crucial. This service provides access to dedicated IT support 24x7, 365 days per year. Focus Networks makes an ongoing commitment to attend your office every week as a scheduled visit. Our qualified, experienced consultants fix IT issues during the scheduled visit. However, if the IT issue is urgent, it is completed remotely. A Helpdesk system ensures IT issues are fixed and documented in a prompt manner.

Managed Recovery Service - disaster recovery is a requirement if your business cannot operate without its IT systems. Focus Networks offer a complete backup and recovery solution. A server placed at your office completing hourly, daily, weekly and monthly backups. Daily backups are securely replicated offsite onto a different server at another geographical location. Fast recovery times with service level agreements are essential. Focus Networks recommend we implement an IT Disaster Recovery Plan alongside this service.

Project Implementation Service - complex IT projects require certified and experienced IT resources. Focus Networks can help to complete larger, more complicated IT projects. Project management involving the key stake holders ensure smooth transitions manages scope creep.


Focus Networks employees are certified as Dell SonicWALL Security Administrators, Microsoft MCSAs, Microsoft MCSEs and VMware Certified Professionals (VCP5).


Focus Networks are a HP Enterprise Business Partner, a VMware Professional Partner for virtualisation, a Microsoft Partner relating to operating systems/office and use ConnectWise as a Helpdesk platform.

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Fujitsu Australia Limited

ACN 001 011 427 / ABN 19 001 011 427

Contact Name: Ron Costanzo



Email: [email protected] / [email protected]

Address: Level 9 Exchange Tower, 2 The Esplanade, Perth WA 6000

Website: Fujitsu.com.au

ABOUT US

Fujitsu is one of the top 3 ICT service providers with over 5,000 staff in Australia and approximately 170,000 employees in over 100 countries. Fujitsu invests over US$2 billion in research and development annually with over 95,000 patents. Fujitsu has a Managed Infrastructure Services group who provide ICT Environment Management Services focussing on helping business and operations deliver best value from their ICT investment, with a national and global presence.


Fujitsu delivers a full range of ITIL aligned managed services including: Service Desk – Covering; Service Level Management; Cross Functional Support Services; Incident Management; High Priority Incident Management; Problem, Capacity; Change; Release; Service Asset and Configuration Management. Server Management – Covering server installation, configuration testing monitoring and management, as well as application service provision, management of backups, licenses, and disaster recovery, security and database management. Desktop Environment Management – Covering SOE development, application packaging and remediation, SOE deployment, SCCM design and build and ongoing End User Support Services. Network Management – Covering network configuration, management, security and performance optimisation for fixed and mobile networks and devices. Repairs and Maintenance - With 24x7x365 Service Desk and Field Engineering available from 500+ accredited field engineers a mature network of 90+ authorised service providers, spares handling through 8 major, 12 regional warehouses and 84 service locations. Relocation Services for all types of ICT equipment and networks including full data centres.


ITIL is the core framework for all services delivered and Fujitsu is also CMMI for Services (v1.3) Level 5 certified. Fujitsu’s management services are operated in accordance with AS/NZS ISO 9001 and AS/NZS ISO 14001 across the entire organisation and with ISO/IEC 20000.1, ISO/IEC 27001 and OHSAS 18001 where relevant.

Fujitsu has an excellent pedigree in engineering certifications including. The approximate numbers follow:- 200 VMWare certifications comprising VCP (VMware Certified Professional) - cloud, VCP V4, & V5, VCP5 – Desktop, VCA 5 Data Centre Design and Virtualisation: 200 Citrix certifications including, CCA for Citrix Access Gateway 8, CCA for Citrix XenApp 5 for Windows Server, CCA for Citrix XenDesktop 4 and Citrix XenServer 5, Networking, Mob ility, Virtualisation, Citrix Certified Expert: 85 CISCO certifications – CCSP, CCNA, CCIE, Unified Comms, Security, CCNP: 50 storage engineers with accreditations across, HDS, IBM, HP, EMC and NettApp.



57

Fujitsu is an Information Technology Service Management Forum (ITSMF) member and has affiliations with industry leaders including: CA, Capita, Cisco, Citrix, Compuware, EMC, IBM, Intel, InfoVista, Lenovo, Microsoft, Motorola, Hitachi Data Systems, NetApp, Novell, Oracle , Red Hat, Rocket Software, Salesforce.Com, SAP, Sybase, Symantec, and VMware, Service Now, Amazon, Google, SAS (Statistical Analysis Systems), RMP (RunMyProcess), FreeSoft, Gupta, Dell, Symantec, CU2Global as well as number of local service companies.

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Galway Consulting

ACN 068 149 502 / ABN 86 068 149 502

Contact Name: Nick Mandoki


General Telephone: Not Provided


Address: Joondalup

Website: galway.com.au

ABOUT US

Since its founding in 1995, Galway Consulting Pty Ltd has provided professional services in ICT to many public and private sector organisations principally in Western Australia. We have provided our clients with knowledgeable and experienced consultants to implement and support application systems at every level.

We have built great a reputation based on professionalism, integrity and personal engagement. We thoroughly enjoy assisting organisations reach their business goals and we thrive on opportunity and challenge.


Galway Consulting is primarily focused in the Oracle arena, with expertise in Oracle RDBMS and the Oracle technology stack. Galway Consulting has experience managing large and complex Oracle environments with large numbers of database instances and system integrations.

Galway Consulting has experience implementing & managing a number of large ERP systems including:

• Oracle e-Business Suite

• Alesco HR

• Callista Student Management

• Oracle CRM

• MedGate

Galway Consulting can provide a full range of technical services to customers looking to implement or maintain applications such as these, including Oracle database administration, Unix system administration, backup and recovery services, system and environment testing.


Not Applicable


Not Applicable

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GnL Enterprises

ACN 119 338 055 / ABN 40 119 338 055

Contact Name: Greg Allard




Address: 10 Tristan Rd, Gwelup 6018

Website: Not Applicable

ABOUT US

GnL Enterprises is a Perth based Pty Ltd Company, established in 2008, which provides specialist ICT, Business and Management consulting services to government agencies and selected organisations throughout Australia. GnL Enterprises was established by Greg Allard and Linda Felton who are co-owners and Directors. Both have extensive Business and ICT careers primarily in the WA marketplace and have worked in and understand the industry in WA and, in particular, the nature and ways of working of WA Government Agencies.

GnL operates via a team of high quality staff and consultants that have extensive experience and a wide range of expertise in the ICT profession. GnL offer cost effective solutions that will provide personnel who will ensure the service / projects are delivered on time and budget and to client satisfaction, and who will be fully supported by GnL Management.

As an organisation, GnL is committed to the highest standards of business ethics and required confidentiality. We recognise our responsibil ity to our clients, our business, and the business community in which we operate, and ensure the consultants we offer and the services we deliver are within a consistent ethical framework.


GnL can provide staff highly experienced in the management and maintenance of the server environment of an agency’s existing or planned future infrastructure.

GnL can provide services to carry out or support the management of your desktop environment such as the provision of the infrastructure services and associated supporting resources that enable service level agreements to be met to client satisfaction.


GnL Consultants will be offered in line with certifications and qualifications required by the Client for any particular role, however underpinning that we offer personnel with extensive experience and expertise and with excellent communications and interpersonal skills – these are a pre-requisite for working with GnL Enterprises.


Not Applicable

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Good Business Solutions Group

ACN 120 392 378 / ABN 98 473 050 563

Contact Name: Keith McLaren




Address: Unit 5, 21 McCabe Street, North Fremantle 6159

Website: www.gbsg.com.au

ABOUT US

Good Business Solutions Group (GBSG) brings together over 20 years of professional service to Corporate, Government and Small Business. Based on the principle that IT should support the business rather than the business support IT, Good Business Solutions’ clear and consistent mission is to provide organisations with a stable and flexible strategic IT business partner.

GBSG are a proudly WA owned and operated business.


GBSG is a specialist supplier of Information Technology Managed Services to the corporate and government Sector. GBSG is able to offer fully tailored (with service levels and response times if required) solutions to suit your specific organisation and budget. Elect from a host of support plans including scheduled, ad hoc, and blocks of pre-paid hours.

The team of GBSG have in excess of 20 years’ experience in IT services and have supported a wide range of Western Australian clients from small accountants to multinational mining companies.

• Wa Focussed With National Reach Through Strategic Partnerships

• Proven It Service Delivery Methodology Itil Framework

• Pmbok Qualified Project Management Practitioners

• Complete Server, Desktop And Printer Lifecycle Management

• Skillset And Capacity To Project Manage And Commission Large Volume Of Technology Devices

• Experienced Personnel

• Approach That Is Both Flexibile And Customer Focused


ITIL Foundation; Prince2, Microsoft Certified Technology Specialist


Australian Computer Society; Project Management Institute, WA Chamber of Commerce and Industry

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HAYES Information Systems

ACN 169 127 824 / ABN 96 169 127 824

Contact Name: Duncan Hayes





Website: www.haysesis.com.au

ABOUT US

Hayes Information Systems is an independent information technology consultancy specialising in Information Management, Change Management, Functional and Technical Support, Training and associated Migration Services. Our senior consultants possess a minimum of 20 years experience in planning and advisory services within the government and private sector.

Hayes Information Systems has a reputation on providing leading-edge, tailored ICT solutions for our clients.

Hayes Information Systems services span the complete project life cycle delivering value from conception to the completion of the project. We provide related infrastructure architectural, operational and support services to ensure post-implementation, the host infrastructure is maintained to maximise efficiency and performance.

We provide outstanding expertise, professionalism and client service. Hayes Information Systems is outcome-driven ensuring the ICT solutions we recommend are focused on our client needs – specifically being able to meet budgetary, timeframes and functionality requirements.

Hayes Information Systems is focused on maintaining meaningful vendor partner relationships and finding the best ICT solution for our client's specific requirements.


Information Management Advisory Services

Business Intelligence and Analytics

Functional and Technical IM Support Services

Enterprise Content Management Systems

Enterprise Infrastructure Implementation and Managed Services

Application and Data Migration Services

Database Administration

24/7 Service Desk


Various OpenText, TRIM, SAP, HP, HDS, Cisco and Documentum, Prince 2, Agile, ITIL and ITSM Certifications


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OpenText / SAP / EMC / HP / TrobexisOne / Institute for Information Management / Cisco / Hitachi Data Systems

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Hewlett Packard Australia Pty Ltd

ACN 004 394 763/ ABN 74 004 394 763

Contact Name: Kristian Atkinson




Address: Level 6, 256 Adelaide Terrace Perth WA 6000

Website: www.hp.com.au

ABOUT US

Through HP ICT Environment and management Services, we provide a range of services to manage ICT customer environments. We work with our customers to ensure business alignment with ICT. The covers every aspect from a managed service through to standard hardware maintenance services


HP has extensive experience, capabilities, methods, tools, and proven results to help you define, plan, and execute a successful business and the IT programs to drive your business strategy.

• HP employs over 4,600 staff in Australia and through a number of initiatives with various State Governments is increasing its presence in all states

• HP employs approx. 85,000 employees in Asia Pacific and over 250,000 worldwide

HP provides the following services:

• Managed services from the full IT outsourcing through to bespoke out-tasked services using a detailed transition and transformation methodology, typically achieving about 30% savings using proven methods and tools

• Project services on the full range of HP products but also 3rd party products from our industry partners and affiliations. HP uses it proven Project methodology to deliver on accountable customer deliverables, taking the full risk of delivering to customer satisfaction.

• Proactive services to ensure optimal uptime in customer ICT environments. This include using proactive enjoyments such as proactive care and data centre care, through to the HP 24x7 monitor Critical watch out-tasking service.

• Support and maintenance of all HP solutions and products along with also 3rd party products from our industry partners and affiliations. This is in the HP foundation care portfolio with and end to end maintenance service with various SLA’s covered with firmware and parts for any contingency a customer may experience.

HP have proven experience, maintains this skillset in-house. For further details please contact us for more information.


Please contact us for details of our certifications and qualifications relevant to your needs.


Strategic alliance partners—Microsoft®, SAP, Oracle, Red Hat, SUSE, and VMware

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65

Hivint

ACN 603 973 002 / ABN 92 603 973 002

Contact Name: Aaron Doggett




Address: 45 St Georges Tce, Perth 6000

Website: Hivint.com

ABOUT US

Hivint is a new kind of professional services company, utilising the best of expert consultants, the crowd, and the community, to maximise our impact to clients and reduce unnecessary spend.

Hivint was established in 2015 to fundamentally change the way information security professional services are provided and consumed in the Australian market. Today's approach to cyber-security is "every man for themselves," which is illogical in the threat environment we are facing. We believe "community driven security" is the future of information security management.

Through "community driven security," we are making available high-quality security advisory and assurance services to a wide range of Australian businesses and organisations who previously have been unable to justify the expense.


Relevant to this category, our services include:

• System, Network, Desktop, Server and Environment Testing

• Personnel and Physical Testing

• Vulnerability Management

• Managed Vulnerability Assessment

• Application Security Assessment

• Penetration Testing

• Compliance as a Service (e.g. ISO 27001, PCI DSS, IRAP)


AlienVault Certified Engineer, ISO 27001 LI, IRAP, PCI QSA, SABSA SCF, GPEN, GWAPT, GSEC, GCFA, GSEC, CEH


AlienVault Platinum Partner

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IBC Digital

ACN 151 622 525 / ABN 81 986 424 356

Contact Name: Shane Kelly




Address: Level 1, 116 Edward Street, Perth 6000

Website: www.ibc.com.au

ABOUT US

IBC Digital draw on our 17 years of experience to effectively integrate business software and systems to improve business management efficiencies. IBC has always maintained its own datacentre consisting at times of over 40 individual servers. More recently this has been consolidated as we have embraced the virtual server possibilities. IBC Digital work mainly with VMware but also have experience with Linux based VPS. IBC Digital are also experienced managing Amazon Web Service resources for our clients including RDS, EC2 CloudFront (CDN).


VMWare Management

Linux Server Management, including Debian, Ubuntu, Redhat (Fedora)

Microsoft Windows Server management, 2008 R2, 2012 R2

Microsoft SQL Server 2008 2012 management including reporting services

Patch management and Windows updates

Amazon Web Services resource management

Dedicated Virtual Servers

Database Administration

Systems Administration

Service Desk online, email and phone


Not Applicable


Not Applicable

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Ignia Pty Ltd

ACN 093 490 834 / ABN 96 093 490 834

Contact Name: Laura Holley





Website: http://www.ignia.com.au

ABOUT US

Ignia is a market leader in ICT infrastructure and management services in Western Australia. Our Perth based consulting team includes published authors, renowned international speakers and certified technology specialists.

In the last twelve months Ignia has been a finalist in the WA IT awards, national IT awards, Microsoft Business Intelligence Partner of the Year, and has been awarded a WA State Government Innovation Award, BRW 8th Best Place to Work in Australia, and CRN fastest growing Australian IT companies. Ignia is Microsoft’s current Australian Enterprise Partner of the Year, which was awarded for excellence in Microsoft solutions.

Ignia has been successfully providing infrastructure services to WA State Government since 2008 and during this time has worked for most WA State Government Departments.


• On-premise, cloud and hybrid infrastructure including establishing Microsoft Azure data centres. Data centre operational activities including delivery "as a Service".

• Installation, configuration and support for Microsoft Technologies including Windows Server, Windows, Office, Office 365 and Azure.

• Operations Management / Microsoft Systems Centre / Operations Management Suite.

• Capacity and elasticity planning.

• Identity Management and Security best practice.

• System and environment monitoring, performance tuning and testing.

• Monitoring, back-up and disaster recovery services.

• Support, Testing, Training and Change Management.

• Managed Services for Office 365, SharePoint, Sitecore and Azure;

• Migration plans and execution.

• Database Management services and Data Management.

• Mobile Device Management (MDM), Enterprise Mobility Suite (EMS), Intune.


Microsoft Gold Cloud Platform, Silver Data and Devices.



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Microsoft, HP Autonomy/TRIM, Sitecore, K2, RecordPoint, AvePoint, Metalogix, Sitrion

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Imex Solutions WA

ACN 129 256 444 / ABN 24 129 256 444

Contact Name: David Van Buerle




Address: 1st Floor, 116 Hastings Street Scarborough WA 6016

Website: www.imexwa.com.au

ABOUT US

Imex Solutions WA is a specialist provider of services related to document and records management, electronic content (ECM) and information management (IM), digitisation, digital workflow, HP TRIM, and HP Records Manager 8.


The services Imex Solutions WA provides include:

• Installation, Upgrades and Maintenance: of HP TRIM/HP Records Manager 8 software

• Performance Management and Optimisation: of HP TRIM/HP Records Manager 8 software and database

• Backup and Recovery: design and implementation for databases and programs associated with HP TRIM/HP Records Manager 8 software

• Service Desk Support: of HP TRIM/HP Records Manager 8 software of HP TRIM/HP Records Manager 8 software

We have undertaken successful projects in these areas for:

1. West Coast Institute 2. WorkCover 3. Department of Fire and Emergency Services


Not Provided


Hewlett Packard Silver Partner

70

Inabox Group Ltd

ACN 161 873 187 / ABN 32 161 873 187

Contact Name: Nicholas Dale


General Telephone: 08 6240 9477/ 1300 10 11 12

Email: [email protected];[email protected]

Address: 3/75 Erindale Rd, Balcatta 6021

Website: www.anittel.com.au

ABOUT US

Anittel is an Australian ICT company, with 20 years’ experience providing technology and connectivity services to our clients. When you engage Anittel, you partner with a local, professional, service driven team gaining immediate access to personalised support, a network of experienced and accredited engineers with tier-one technology solutions and expertise. Anittel’s approach to customer service has provided us with the continual and contiguous renewal of our client contracts, some multiple renewals extending for over 10 years.


Anittel specialise in managing ICT environments. Our expertise covers infrastructure planning, deployment, support & ongoing management of servers, virtualisation, desktops, networking, systems, disaster recovery, telecommunications, internet, cloud services, and managed IT. With 20 years’ experience in the industry and 100 plus highly qualified engineers Anittel is well positioned to address your ICT environment and service’s needs.


Microsoft: MCP, MCSA, MCSE, MCTSMCITP, MBSS, CRM, GP, Dynamics, Sharepoint

HP: APS, AIS, MASE, ASE, BPSA, AEF

CISCO: CCNA-R/S, CCNA-DC, CCNA-V, CCDA, CCNP-R/S, CCNP-DC, CCNP-SP, CCNP-V, CCDP, CCIE-R/S, CCENT

IBM: AIX, V4-V7, STORAGE, BLADE

VMWARE: VCP, VMBCP, VSP - DV

EMC: EMC, EMCPA

DELL: Desktop Virtualisation, Solutions, Server, Storage, Networking, Cloud, Data Protection, Security, Systems Management, Windows Server Management Special isation

Service certifications: ITIL, PRINCE2 Foundations & Practitioners, AGILE (DSDM)


Partnerships: Cisco Silver, Microsoft Gold, Dell Premier, HP Premier, VMware Enterprise & VSP


71

Information Proficiency

ACN 134 022 030 / ABN 39 770 312 922

Contact Name: Lisa Read White




Address: 3 Victoria Street, Midland 6056

Website: www.infoproficiency.com.au

ABOUT US

The Proficiency Group rely on our reputation to deliver services and prove our capability and knowledge to new clients. It’s for this reason that we value what our customers think about quality, service and results, and work hard to make sure we can use al l our clients as referees. Our collective knowledge and experience enables us to quickly and efficiently understand the unique challenges faced by your organisation. Our people have experience in most industries and are keen to bring their knowledge to you.


Proficiency Group provides server and desktop application deployment services to both government and the private sector. Services include (but not limited to) installation and configuration of the HP TRIM / Records Manager, HP ControlPoint, Kapish products, Kofax Capture and Kofax TotalAgility.

All Proficiency Group service team personnel performing installs and configuration of the above applications are vendor trained and certified. Services include installation/activation, update/upgrade, application testing, deactivation, uninstallation, disaster recovery and test environment implementation.


HP Certified Technicians and Engineers

Kofax Certified Technicians and Engineers


HP Business Partner

Kofax Gold Business Partner

Kapish Qualified

72

Insight Enterprises Australia Pty Ltd

ACN 058 645 677 / ABN 47 058 645 677

Contact Name: Peter Lyons




Address: Level 2, Unit 157 22 Georges Terrace, Perth WA 6000

Website: www.au.insight.com

ABOUT US

Insight Enterprises Australia is a division of Insight Enterprises Inc. a leading provider of brand name information technology, hardware software and services to small and large enterprises and government across Australia and more broadly into APAC, North America and Europe, the Middle East and Africa. The Licensing Consulting Services (LCS) is a key offering from the group that focusses helping clients effectively optimise and manage their software estate.


Software Asset Management is at the heart of the Insight Business. Within our Licensing Consulting Services business we have developed a deep understanding of the various licensing models available from the world’s leading software publishers. We can help our clients not only to form a baseline of their entitlement but more importantly offer a fully managed solution that ensures an optimised estate aligned with their IT strategic plans.

The insight Managed Services for Software Asset Management can start and end anywhere within the Software Asset Management Lifecycle.

Insight deliver Software Asset Management (SAM) services according to a methodology developed and standardised across the global organisation to thousands of clients.

Our optimisation service has delivered savings for customers between 1 and 30 times their investment.


Insight holds the top tier certification with the majority of the software partners that it works with. Specific to this category, Insight is a Gold Partner of Microsoft for Volume Licensing and Software Asset Management, Platinum Certification for Adobe, Platinum Partner for Symantec, and VMWARE premier Partner. In addition Insight individuals hold competency certificates for Software Asset Management for Oracle, IBM and SAP.


Not Provided


73

Integranet Technology Group Pty Ltd

ACN 108 295 825 / ABN 54 108 295 825

Contact Name: Peter Peou




Address: Level 13, 251 Adelaide Tce, Perth 6000

Website: www.integranetgroup.com.au

ABOUT US

IIntegranet is a locally owned and operated Western Australian company (2007) , recognised by our existing public sector clients as a service provider that demonstrates consistent high calibre consulting with a proven track record of successful service delivery and meeting client objectives. We base our success on listening, partnering and demonstrating flexibility and value for money whilst maintaining positive open relationships through our direct account management model.


One of Integranet’s key focuses is Managed Services delivered by professionals certified in a broad range of technologies from leading vendors covering end to end infrastructure services. Skills, experiences and services offerings include:

1. Service Desk – Recording of Incidents, Changes and Service Requests into an ITIL based Service Desk to provide accurate incident resolution, escalation and reporting;

2. Proactive Environment Monitoring – Use of automated System Management solutions to monitor and report on performance of the ICT environment under management on 24/7 basis;

3. Server, Network, Desktop and Database Systems Administration Management and Support; 4. ICT Environment Backup and Recovery Management to meet client mandated Recovery

Point and Recovery Time Objectives (RPO & RTO); and 5. Management of Data Centres (including client on premise & external DC providers) and

Cloud Platform / Infrastructure as a Service (PaaS / IaaS) providers.


ITIL, PRINCE2


Adobe, AMCOM, Checkpoint, Cisco, Dell, EMC, HP, IBM, Microsoft, RedHat, Symantec, Telstra, Trend Micro, Vocus, VEEAM, VMware, ZettaGrid / ZettaNet.

74

IPC (WA) Pty. Ltd

ACN 151 463 786 / ABN 13 151 463 786

Contact Name: Jim Meneely




Address: PO Box 1748, West Perth 6872

Website: www.ipc.net.au

ABOUT US

IPC (WA) Pty Ltd (IPC) is a local West Australian company, originally established in Perth in 1989 as an independent information technology management and services company delivering information technology consultants, solutions and services including system integration, project management and information security consultants to both government and commercial sectors.

IPC operates with minimal overheads, which allows IPC to offer extremely competitive rates. IPC will deliver highly skilled “fit for purpose” candidates always at the most competitive rate. IPC can consistently better the “rates” offered by the larger international or inter -state organisations.

IPC is fiercely independent of any other service providers or suppliers of software or hardware. Clients can be assured that consultants provided by IPC work directly for IPC and are not part of a chain of other recruitment/body-shop companies. This independent policy has the added benefit of reducing “conflict of interest” scenarios that are common amongst larger organisations.

IPC provides only highly skilled, mature and experienced IT consultants to ensure our clients enjoy a professional standard of service. Each resume is read and scrutinised by Mario Covino (25+ years ICT experience) and/or Jim Meneely (30 years IT/IS experience). Each candidate is interviewed and their history and referees checked by Mario Covino and/or Jim Meneely. IPC does not engage with candidates unless they meet a high standard of presentation, skill -sets and demonstrated experience.

Each IPC consultant is an experienced professional who receives the major share of the fee due to the low IPC-margin and is therefore highly motivated to perform and continue with IPC and the client.


Service Desk, Service Desk Support, Network Support, Database Support DBA.

DATA Migration, ETL.

JAVA, JEE, J2EE, Websphere, jBOSS, FUSE, webmethods, TIBCO, BPM, JIRA, subversion, GIT, eclipse, tomcat, apache, integration, ESB

Linux, ubuntu, Opensource, redhat, fedora, openSUSE, HPUX, SUNOS


Not Applicable


Not Applicable

75

ISA Technologies

ACN 008 993 655 / ABN 31 380 099 095

Contact Name: Pas Condidorio

Direct Telephone: 08 6250 9102 / 0417 172 318



Address: 1 Brodie Hall, Drive, Technology Park Bentley 6102

Website: www.isatechnologies.com

ABOUT US

ISA Technologies (ISA) is a privately owned West Australian company that has been engaging with WA Government since 1987. ISA has delivered tangible outcomes to a number of large and small WA Government entities, such as Department of Health, Department of Finance, WA Police, Department of Lands, and many others. These engagements have focused on ICT Environment Management Services, through the delivery of significant programs of work; as well as small agile solutions and targeted business/ICT engagements.


ISA skills and experience include delivering services in areas of server installation and configuration, server operating software installation and configuration, system and environment testing, server performance management and optimisation, operations management, asset and licence administration, service desk, backup and recovery management, application service provision, database management services, data management, desktop equipment and software installation and configuration, desktop system and environment testing, desktop performance monitoring and analysis, desktop environment upgrade, backup and recovery management, desktop operations management, software licence administration, network equipment and software installation and configuration, Unit and network testing, network environment update, network facilities, traffic and operations management, network asset administration, network performance management and optimisation, maintenance agreement initiation, maintenance agreement administration, defective equipment repairs, maintenance and repairs documentation, data centre maintenance, hardware maintenance renewals. ISA’s technical expertise in delivering the above includes: Cisco portfolio, Microsoft, F5, Intel, Bluecoat, dynatrace, De ll, Cormant, AWS, Azure, Linux, Veeam, VMWare.


ISA carries relevant certification required to deliver ICT Environment Management Services including PRINCE2, ITIL and vendor certification including Cisco, Microsoft, dynatrace, Veeam, Cormant, F5, AWS. ISA also delivers all projects against a quality endorsed process being ISO9001 certified.


ISA maintains business partner associations with leading vendors including Microsoft, Cisco, Dynatrace, and F5.

76

iTLC

ACN 094 845 584 / ABN 92 094 845 584

Contact Name: Mr David Brereton




Address: 16A Donovan Street, Osborne Park 6017

Website: www.itlc.com.au

ABOUT US

iTLC specialises in providing complete technology solutions and prides itself on being a single point of contact to deliver customer-focused solutions for all its clients’ technology needs. Founded in Perth, Western Australia in 2000, iTLC remains locally owned and operated with national and international reach and its directors are at the forefront of its daily operation. iTLC has developed a reputation for providing service excellence to a diverse range of clients, including global consumer brands, large national charities, the health, legal and not-for-profit sectors, and small businesses.

iTLC’s comprehensive service offering combined with specialist in-house expertise enables the company to deliver clients innovative, efficient, high quality, timely and cost effective solutions applying leading edge technology to assist clients to maintain a stable and reliable ICT platform and stay ahead of an ever changing, fast-paced ICT industry.


Management & maintenance of the server environment of infrastructure, system management & operating system software: installation & configuration of servers & server operating software, system & environment testing, server performance & optimisation, operations management, asset & licence administration, data management, backup & recovery. Management & design of the desktop environment including infrastructure services & associated supporting resources that enable service level agreements to be met: desktop equipment & software installati on & configuration; desktop system & environment testing; performance monitoring & analysis. Desktop environment upgrade, backup & recovery & desktop operations management. Management of the IT & fixed or mobile network environment: integrated support services & architectures that enable access to clients’ applications for internal & external users, services to support secure & effective ICT infrastructure to ensure appropriate service levels for ICT-enabled business activities. Network equipment & software installation & configuration, unit & network testing, network environment updates, network facilities, traffic & operations management, network asset administration, network performance management & optimisation. Repair & maintenance for ICT architecture: server, network, desktop & data centre environments. Maintenance agreement initiation & administration, defective equipment repairs, maintenance & repairs documentation & hardware maintenance.


Microsoft Certified Systems Engineer, Microsoft Certified Desktop Support Technician, Microsoft Certified Professional, Watchguard ProPartner, CompTIA A+ Certification


Partners: Dell, HP, Microsoft, WatchGuard, Xirrus, Kaspersky, D-Link, Symantec, StorageCraft

77

Journey One Pty Ltd.

ACN 143 629 403 / ABN 12 143 629 403

Contact Name: Alison Neal




Address: PO Box 7895, Cloisters Square 6850

Website: www.journeyone.com.au

ABOUT US

JourneyOne is an established WA-based consulting firm of 70 practitioners. Working with WA Government since 2012 we have a significant presence at the Department of Health and leading organisations such as HBF, Woodside, Chevron, BHP Billiton, Silver Chain and Murdoch University.

Working with WA Government since 2012, our experience in the ICT Environment Management space includes the upgrade, stabilisation and service management of the state wide PACS-RIS system at the Fiona Stanley and Perth Children’s Hospitals. JourneyOne has delivered projects for BHP Billiton’s Spatial Programme addressing desktop and software upgrades, application, data and network stabilisation, site data replication, data governance and management.


JourneyOne’s capabilities in the Environment Management area include Project Management, Architecture, Consulting, Analysis, Change Management and Service Delivery.

We promote Environment Management approaches that build on industry proven methods including MSP, Prince2, TOGAF and ITIL without compromising on achieving pragmatic outcomes. ICT Environment Management Services are core to JourneyOne’s capability and cover software, hardware, desktop, data centre, network and mobility implementation, configuration, integration, implementation, commissioning and service management. We have ICT Environment Management experience across the Government, Mining, Oil & Gas, Insurance and Education sectors.

JourneyOne’s experience in WA Health Information Network, Fiona Stanley Hospital and Perth Children’s Hospitals includes the implementation of software, hardware and desktop upgrades and the establishment of multi-environments, performance management disaster recovery, failover and the implementation of service management capability.


Our consultants are well versed in industry best practice and hold industry certifications such as MSP, PRINCE2, BABOK, Prosci, TOGAF, Lean Six Sigma and ITIL Service Management.


• The Open Group - first Australian service provider to achieve Gold level membership;

• Office of Government Commerce (OGC); and

• Chamber of Commerce & Industry of Western Australia (CCI).

78

Jurcevic Consulting Pty Ltd

ACN 097 413 913 / ABN 66 097 413 913

Contact Name: Luke Jurcevic




Address: 243 Ocean Keys Boulevarde, Clarkson 6030

Website: www.jurcevic.com

ABOUT US

Jurcevic Consulting specialises in sharing information securely. We provide enterprise architecture, mobile device business solutions and innovative cross media information products and services. We have delivered this successfully to local, national and international organisations. As well as facilitate organisations to win awards by achieving these new capabilities.


Specialise in enterprise architecture, delivering mobile device applications and infrastructure across health, media, publishing, sports, insurance and finance industries.


TOGAF, Prince 2, ITIL and ICAgile.


Partners with Adobe, Apple Developer, Microsoft Developer.

79

KDR Technology Solutions Pty Ltd

ACN 165 653 976 / ABN 49 165 653 976

Contact Name: Richard Swindale

Direct Telephone: +61 412 721 959

General Telephone: +61 8 6557 8932



Website: www.kdrtech.com

ABOUT US

KDR Technology Solutions (KDR) is a Western Australian technology solutions company specialising in the delivery of business-focused information technology solutions. Our goal is to help organisations achieve value from their IT investment. We do this by deploying pragmatic, cost effective and achievable IT solutions which reduce complexity and enable business improvement. Our portfolio encompasses best-practice methodologies, independent industry certification and highly experienced consultants focussed on meeting our customer’s expectations. KDR has extensive experience managing technology environments across the government, finance, logistics and education sectors. We are familiar with mainframe, mid -range and client/server hardware and cloud environments from a range of platform vendors. KDR has most recently focused on systems management and platforms supporting government business transactions with the Western Australian community.


KDR understands that having a clear, well-defined Enterprise and Systems Architecture is a critical cornerstone in developing robust and flexible enterprise wide solutions. We leverage our architecture systems management expertise to design and manage complex IT platforms for the delivery of government business services. Our expertise includes Information and Data Architecture, System Architecture, Application/Database Architecture, and Technical/Infrastructure Architecture. KDR also has extensive expertise in the management and maintenance of server environments, network infrastructure, system management software and operating system software. KDR Infrastructure support staff have experience in server hardware installation and configuration, server operating software installation and configuration, system and environment testing, server performance management and opt imisation, operations management, asset and licence administration, Service Desk management, backup and recovery management, application service provision and database management services.


PMP, PRINCE2, ITIL v3, TOGAF 9.1, ITSTQB Certified Tester, CISM, ISACA (2005), CCNA, CNA, MSCE


International Institute of Business Analysis (IIBA), AIM, ACS, ISACA


80

Kinetic IT Pty Ltd

ACN 072 941 943 / ABN 97 072 941 943

Contact Name: Sue Robinson




Address: Ground Floor, 30 The Esplanade, Perth 6000

Website: www.kineticit.com.au

ABOUT US

Kinetic IT is one of the largest privately owned ICT managed services providers in Australia. Kinetic IT's core business is providing enterprise-class project and managed services solutions to large organisations and since our inception in 1995, we have grown to over 1200 full time staff.

Kinetic IT’s vision is to become the leading provider of innovative, customer -focused enterprise ICT outsourcing services and solutions. Each day we look to build on that vision through our expertise and commitment. Kinetic IT forges enduring relationships with our customers, underpinned by mutual trust, respect and integrity. Our goal is to deliver exceptional customer service, supporting our customers’ changing needs through agility and a determination to deliver measurable results that add true business value.


Server operating system installation and configuration, peformance management and optimisation, operations management, Service Desk, backup and recovery management, application service provision, database management services, desktop installation and configuration, desktop operations management, software license administration, network equipment installation and configuration, network environment upgrade, network performance management and optimisation.


Oracle Certified Administrator, Oracle Certified Master, Oracle Certified Professional, Oracle Certified Associate, VMware Certified Professional, VMware Certified Associate, Microsoft Certified Desktop Support Technician, Microsoft Certified Systems Administrator, Microsoft Certified Systems Engineer, Microsoft Certified Trainer, Microsoft Certified Technical Specialist, ISO9001


Microsoft, Cisco, McAfee, HP Software, CA, Citrix, Oracle, ServiceNow, Vmware


81

L7 Solutions Pty Ltd

ACN 108 279 778 / ABN 75 108 279 778

Contact Name: James Inglis




Address: Level 22,44 St Georges Terrace, Perth 6000

Website: www.amcom.com.au

ABOUT US

Amcom IT Services utilises project delivery, technical expertise and high level partnerships with tier-one vendors, including Cisco, EMC and VMware. We provide a robust analysis, design and implementation capability to deliver customised technology solutions to meet your business requirements.

Our certified team of consultants, architects, engineers and project managers work within proven and compliant industry-recognised frameworks to consolidate, design, implement and integrate and upgrade your ICT infrastructure.


Our engineering, solution architecture and project team have the following key skills:

• Advanced Cisco Networking Consulting, Design and Implementation

• Storage/Backup

• Wireless/RTLS Consulting, Design and Implementation


• ISO 9001

• ISO 27001


• Cisco Gold Partner

82

Leaders IT Services

ACN 162 113 546 / ABN 92 162 113 546

Contact Name: Haydn Bell




Address: Level 9, 105 St Georges Terrace, Perth WA 6000

Website: www.leadersitservices.com.au

ABOUT US

Leaders IT Services (Leaders) is a National IT Services organisation catering for all sizes of companies that require a solution to match their needs in ICT and Digital. Leaders offers specialist resourcing and project delivery at very competitive rates and will bring together a purpose built team to meet any projects’ requirements. We don’t try to fit a round peg in to a square hole. Leaders maintains a specialist team with exceptional domain expertise, people who have an intimate understanding of business issues associated with their area and how to apply IT solutions to overcome those issues and achieve your business goals.


Leaders has been providing services to WA Government Departments since 2008 and understands the challenges facing business in the ever changing ICT landscape and provides key, niche skills in the following areas:

Senior Developers Senior Business Analysts Big Data BI & Analytics Security and Cybersecurity DevOps & Digital UI/UX Designers and Developers Architecture & Design Network Engineers and Designers Cloud Resources Machine Learning, AI & Robotics


Not Provided


Leaders IT Services is independent of Industry Partners and has no direct affiliations. We look to provide the best solution to any problem and will form Partnerships where necessary to get the best outcome for our client.

http://www.leadersitservices.com.au/

83

Managed IT Pty Ltd

ACN 101 037 852 / ABN 78 101 037 852

Contact Name: Michael Wates


General Telephone: Not provided


Address: Suite 11, Lakeside Corporate Centre, 24 Parkland Road, Osborne Park 6017

Website: Not provided

ABOUT US

Not Provided


Not Provided


Not Provided


Not Provided

84

Managed System Services

ACN 153 773 543 / ABN 27 153 773 543

Contact Name: Kelly Webb




Address: Lower Ground Floor, 26 Clive Street West Perth 6005

Website: www.msservices.net.au

ABOUT US

Managed System Services is a comprehensive West Australian technology services company particularly focused on IT infrastructure. We have an extensive team of in-house and vendor lead experts across wide range of technologies. This enables us to deliver high quality full life cycle (design, spec price, procure, build, delivery, handover and training and run where required by customers).


Particular skills around server, storage, file, print, HP,Microsoft, Cisco, Oracle, VMWARE, SOPHOS, SOE management and deployment, hardware/software procurement, technical support, project management, Cloud, Managed Print, document management, mobility, telephony, collaboration, satellite communications, advisory, network , CIO as a service, project management bespoke development.


PRINCE 2, ITIL , ISO 9001, PMBOK, AGILE, COBIT


HP GOLD, CISCO SELECT, SOPHOS PLATINUM, MICROSOFT GOLD, VMWARE VSPP, ORACLE GOLD.

85

maXx Consulting Pty Ltd

ACN 130 340 484 / ABN 20 224 257 152

Contact Name: Mary Crick




Address: 12/17 Ogilvie Rd, Mt Pleasant 6153

Website: www.maxxconsulting.com.au

ABOUT US

maXx Consulting is a Western Australian owned and operated niche provider of technology and business workforce capability, digital business and business automation solutions and services.

We specialise in enhancing business success, capability and efficiencies through advisory services, collaboration tools and workforce management technology solutions that enhance the technology and people capability for small, medium and enterprise businesses.

Our People have in excess of 16 years experience in technology management, implementation, integration, including application, infrastructure and information management across a wide variety of industry sectors.

“OUR PERSONAL SERVICE AND WORK ETHIC STANDS US APART.”


Experience encompasses services and solutions delivery including:

• Service management and systems;

• Service desk management and administration;

• Systems and server administration and management;

• Network engineering and support;

• ICT security administration and management;

• Technical writing and e-learning systems;

• Cloud based infrastructure implementation and configuration.


Project Management Institute, Australian Institute of Company Directors, Masters Qualified.


Podio by Citrix Partner, Google Apps Reseller, Square Alpha Preferred Partner.

86

MM IT Consulting (WA) Pty Ltd

ACN 125 476 664 / ABN 69 978 344 531

Contact Name: Warrick Pike




Address: 11 Orleans Drive, Port Kennedy 6172

Website: www.mmitcwa.com.au

ABOUT US

MM IT Consulting is a services only company and have earned the reputation of delivering enterprise class ICT business solutions. Our tightly integrated team with over 40yrs of combined experience, prides itself on being vendor agnostic, flexible and ensuring our solutions meet the customer’s business requirements. Our commitment to service, o ffers true value, which is rare in the market today. We deliver industry best practices and trusted vendor agnostic advice to customers of all sizes. MM IT Consulting delivers more value for our customer’s ICT budgets.


ICT Asset Management / Backup & Recovery Management / Data & Storage Management / System & Environment Testing

Service Desk Operations & Management / Server Install, Configuration & Integration / Server Monitoring & Optimisation / Server Maintenance & Ops Management / Support for Windows, Linux, Solaris & VMware

SAN Install, Configuration & Integration / Monitoring & Optimisation / Maintenance & Management

Network Install, Configuration & Integration / Maintenance & Ops Management / Monitoring & Optimisation

Desktop SOE Development & Deployment / Management / SOE Development / Upgrades

Data Centre Maintenance & Monitoring

Antivirus & Firewall Install, Configuration & Integration / Security Vulnerability Testing & Management

Public & Private Cloud Architecture


MM IT Consulting is trained or certified by most of the leading industry vendors in the market today.


MM IT Consulting has service partner relationships with most of the leading industry vendors & delivers subcontract professional services to a number of key local WA hardware & software resellers.

87

MSP IT

ACN 602 568 749 / ABN 42 602 568 749

Contact Name: Rebecca Hall





Website: mspit.com.au

ABOUT US

MSP IT are a WA owned and operated technology services company. We specialise in transactional managed services, people placement, project management, managed procurement, cloud brokerage and training services.

MSP IT provide best value for money and efficient services to a quality guarantee. We provide qualified and experienced people and have access to a ready pool of capable people from our long standing associations and reputation within the industry and from local training providers.

We are based in Perth, however provide services to all locations within the Perth metropolitan area and regional areas.


The management team of MSP IT have 20 years’ experience in ICT services provided to many WA clients such as WA Health, Western Power, Verve, Synergy, Legal Aid, Department of Commerce, Department of Housing, Public Transport Authority, Chevron, Woodside and BHP Billiton.

Our specialties include:

Providing low cost transactional fee for service and volume based transactions in:

Helpdesk and field support Build and configuration services

Desktop management Install and implementation services

Server management Hardware maintenance and agreements

Operations management Technology disposal

Service and change management Managed print

Microsoft Azure, and StorSimple Managed procurement

Office 365 Product lifecycle management

Applications Packaging Software license management

Testing services Backfill of key positions

• Planning, strategizing and implementing ICT solutions in the Microsoft product solution set.

• Managed services transition and transformation and ITIL service management consulting.


88

Microsoft Certified System Administrator/Engineer (MCSA/MCSE), ITIL Foundations, CompTIA+, Certificate IV Networking


Project Management Institute (PMI), Australian Computer Society (ACS), Microsoft Partner

89

NEC Australia Pty Ltd

ACN 001 217 527 / ABN 86 001 217 527

Contact Name: Peter Rapaic




Address: Level 2, 503 Murray St, Perth 6000

Website: www.nec.com.au

ABOUT US

Recognised as one of the 100 most innovative companies globally (http://top100innovators.com/), NEC delivers a complete portfolio of end-to-end solutions and services to large enterprise, small business and government organisations. A leading technology, services and consulting company with more than 100,000 employees globally, in Australia NEC delivers a complete portfolio of ICT solutions and services. NEC provides the full spectrum of ICT managed services, including Infrastructure Managed Services (Service Desk/Help Desk support, Server Management, Storage Management, Desktop/End User Computing, Network Management, Security Management, Database Administration, Unified Communications, LAN/WAN Management, Mobility, Collaboration, Video Conferencing, Internet and Voice services) and Application Managed Services for key technologies inclusive of Microsoft, Oracle, IBM and SAP portfolio suites.

The Australian organisation has been operational for more than 40 years. With over 5,000 customers, 60,000 systems and millions of assets currently under maintenance, NEC is a leader in the Australian ICT arena.


NEC operates in all territories and states and is successfully delivering managed services and consulting to a broad range of customers. We currently support over 3,800 servers across 100+ data centres / sites, manage storage environments totalling over 2 Petabytes of data, deliver desktop support to over 75,000 desktops across 1,340 locations, manage 465 Wireless Access Points and 3,467 Wired LAN Units, respond to approximately 15,000 calls per month and deliver application support reaching over 1,550,000 users.


Nationally NEC’s team members hold certifications and qualifications in the following disciplines, frameworks and standards: TOGAF – Enterprise Architects, ITIL Foundations and Expert V3, Microsoft, Oracle, HP Hardware and Software, Governance qualifications; COBIT, Prince 2 – Project Management Capability, Management of Risk (MoR), Quality Assurance and Quality Auditing – Quality Framework, Security Qualified personnel – ISO270001.


NEC has access to specialist resources through industry partners and certified vendor relationships. We are a Cisco Gold Partner, HP Platinum Business Partner, Microsoft Gold Certified Partner (2011 Public Sector Partner of Year), Apple Authorised Systems Integrator, Oracle Platinum Partner, Commvault Premium Partner, VMWare Global Alliance Partner and IBM Premier Partner.

90

NGIS Australia Pty Ltd

ACN 061 264 793 / ABN 56 061 264 793

Contact Name: Rod Varney




Address: 1/53 Burswood Road, Burswood 6100

Website: http://www.ngis.com.au

ABOUT US

The NGIS Managed Services suite is designed to support our clients in dealing with the issues facing them, particularly in the constantly evolving and growing geospatial sector. NGIS specialises in the provision of location based solution and software support including hardware and hosting. We help businesses focus on your core business by minimising your need for in-house specialists and resources. Our goal is to provide you with the confidence and comfort that the service you entrust us with is professionally delivered, managed and improved.


Support - We have a variety of support plans and service level agreements (SLA’s) which can be tailored to your specific needs. Our service desk functions as the single point of contact for all issues. The objective of the NGIS support service is to resolve all incidents as soon as possible.

Maintenance and Technical Management - Many businesses rely on internal IT development staff to support, maintain and enhance their applications. NGIS have access to highly trained and skilled resources who can do this work for you, onsite, offsite, short or long term.

Vendor Management - NGIS understands the complexities of running a business, and we offer vendor management as a key service in helping you do this more effectively. NGIS works directly with your vendors to resolve issues, schedule maintenance and manage licensing.

Remote Monitoring - NGIS can implement systems which proactively monitor your systems, ensuring that issues are discovered and dealt with before they become real problems.


PRINCE2, PMP, Microsoft Certifications, Oracle Certifications, Google Certifications, ESRI


Google, Microsoft, ESRI, DigitalGlobe, CartoDB, Skyline

91

Oakton Services Pty Ltd

ACN 100 103 268 / ABN 31 100 103 268

Contact Name: Dennis Papakyriakopoulos

Direct Telephone: +61 416 171 065

General Telephone:

(03) 9617 0239



Website: www.oakton.com.au

ABOUT US

Oakton provides consulting, architecture, business analyst, subject matter and technology expertise. Further, we implement and integrate solutions, delivering them as projects, managed services and as-a-service outcomes. Our strength is our ability to integrate technology operations, information and business domains from the back-office through to digital channels of interaction, to deliver compelling experiences and enablement of business objectives. We provide the majority of services specified as Category 1 by the CUAICTS2015 RFT. More information is available at www.oakton.com.au.


Application Development – Analysis, development and integration of applications, Software Implementation, Application Testing & Service Desk Services.

Digital Channels & Digital Workplace - Mobile & Online Applications, Collaboration, Content Management, Document and Knowledge Management, Digital Experience Management , Website Design and Development, Online Solution Integration.

Business & Information Systems - Finance, Budgeting and Planning, Human Resources Case Management, Grants Management, Data Management & Analytics, Warehousing, Information Management Strategy, Customer Relationship Management & Business intelligence.


Oakton holds partner certifications, and our staff hold individual certifications with the following organisations: Microsoft Gold Partner, Oracle Gold Partner, IBM Business Partner, Salesforce.com, Adobe Solution Partner, Sitecore Certified Solution Partner, Workday & Informatica.


As above for Certifications and Qualifications.

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Objective Corporation Limited

ACN 050 539 350 / ABN 16 050 539 350

Contact Name: Glenn Cameron




Address: Lvl 3, IBM Centre,1060 Hay Street, West Perth 6005

Website: www.objective.com

ABOUT US

Objective Corporation (ASX:OCL) is an established leader and specialist provider of proven content, collaboration and process management solutions for the public sector since 1987. Our solutions empower public sector effectiveness; efficiency and transparency helping governments deliver better services to the community at a lower cost.


With over 400 public sector customers and over two decades of experience, Objective is a proven market specialist in delivering content, collaboration and process management solutions that help the public sector meet the demands of their constantly evolving and modernising landscape. Objective has developed world class expertise in meeting the challenges of public sector reform to provide better outcomes to the community.

Objective's team of specialist consultants work collaboratively with senior business and IT strategy experts to identify critical objectives and challenges for information management needs and develop clear plans to support their transformation programme. Leveraging information management frameworks and best practices such as the Capability Maturity model for Information Management and Information Sharing, our approach helps identify the capabilities needed to transform information management and quantifies the financial impact that can be achieved with these capabilities. Objective’s Strategic Consulting Services supports organisations to:

• Gain consensus and alignment with business and IT teams on IM and ECM Initiatives.

• Develop a compelling value proposition and business case to move forward on a project based on Industry recognised processes.

• Assist with the strategy and information management solutions needed to enable a business transformation.

Evaluate and prioritise key business/technology initiatives across the Enterprise Content Management (ECM) solution area.


ISO 9001:2008 Quality Management System


Objective is a Microsoft Gold Partner and key regional partner in the global Microsoft CityNext Initiative. As a direct solution provider, Objective domain experts collaborate with our trusted partners to provide complete solutions to our clients. Objective’s Alliance Partner Programme ecosystem is comprised of three levels; technology partners, services partners, and industry

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partners, including: Microsoft, ACA Pacific, ASP, Infor, Civica, Datanet, Ezescan, Exalead, DocsCorp, Focused Integration Training, Kofax, Netcat, One 2 One, Onstream Systems, Redman Solutions and Synercon.

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Office Information Australia

ACN 008 906 643 / ABN 63 909 778 522

Contact Name: David Shine




Address: Level 6, 200 Adelaide Terrace, Perth 6000

Website: http://www.officeinfo.com.au/

ABOUT US

OIA offers a comprehensive range of Information management and IT services designed to reduce costs and improve productivity and efficiency. We work closely with leading technology providers including Microsoft, Cisco, VMWare, Apple, HP, iManage and many others. We are a leading provider of Enterprise Content Management systems and various related technologies like workflow, data capture, and Big Data analysis.

Our team delivers large-scale hardware and software integration projects on-time and on-budget. Partnering with some of the world's leading providers of technology, OIA brings it all together in end-to-end solutions that allow you to focus on running the business, not managing the IT.


Our team of experienced ICT consultants promote the adoption of industry best practice based on well-established standards and framework. Our implementation services are designed to deliver solutions on time, on budget and meeting client expectations.

Server infrastructure, Cloud services, Document Control / ECM solutions, Paperless office / Scanning systems, PDF solutions, Contract Management, Security, Networking, Mobility and electronic Workflow are sample areas of ICT Business Solutions Implementation services OIA can assist with.


Not Applicable


Microsoft Silver Partner, iManage, Hewlett Packard

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OnCall DBA Pty Ltd

ACN 141 973 640 / ABN 70 141 973 640

Contact Name: Derek Harper





Website: www.oncalldba.com.au

ABOUT US

For nearly two decades, a primary goal of OnCall DBA has been to provide our customers with planning and advisory services that is collaborative and focused in nature. These services are delivered to a level that exceeds the customer’s expectations. As a database specialist organisation our focus is on databases and MiddleWare services, which we provide to our clients in a collaborative manner. We always strive for excellence in the services we provide.

OnCall DBA provides Database Administration services for customer environments that scale from several servers and database instances, to large scale server environments. These services are provided on a mixture of physical and virtual infrastructure.

OnCall DBA was chosen by BHP Iron Ore as the provider of choice for Oracle, GoldenGate and SQL Server support resources. OnCall DBA was tasked with the design and transition of the Exadata and FlexPod servers. OnCall DBA provide DBAs for BAU and database/application projects.


Microsoft, Oracle and DBvisit software licence audits. Software and hardware quotes.

Oracle database and WebLogic, Oracle EBS and Fusion, SQL Server and Unix SysAdmin (Linux and Solaris certified) implementation and administration.

DB health checks, data growth and infrastructure forecasting, DB and SQL application tuning.

Disaster recovery and Business Continuity – Based on business RTO and RPO; DR scenario testing; SQL Server High Availability including Always On; Oracle Data Guard and RAC.

Backup and recovery using OEM, RMAN, Native SQL Server backups, and backup agents, e.g. Backup Exec and CommVault. Tape library and array support.

Master Data, integration and Data Cleansing services, e.g. ODI, ODQ, EDQ and GoldenGate.

SQL Server Deployment Planning Services (SSDPS)

Flexible business as usual and project database management services.


Oracle Platinum Partner - Oracle Certified Professionals, Oracle Masters

Microsoft Gold Data Platform partner, Silver Data Analytics partner - Microsoft Certified Solutions Expert (MCSE) – Data Platform, SQL Server, Deployment Planning Services (SSDPS)


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ACS (Australia Computer Society) Corporate Partner, CCIWA – Member, Perth SQL Server User Group sponsor, AUSOUG – WA Branch

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Optus Networks Pty Ltd

ACN 008 570 330 / ABN 92 008 570 330 (Optus Billing conducted by Optus Billing Services Pty Ltd)

Contact Name: Julieanne Williamson




Address: L3, 1260 Hay Street, West Perth, WA 6005

Website: www.optus.com.au

ABOUT US

Optus, as a wholly owned subsidiary the SingTel Group, we are a Global Tier 1 Telecommunications and ICT Provider, employing over 20,000 people globally and has revenues of over $10b USD and net profit in excess of $2b USD. Optus combines it’s expertise through Alphawest, Ensyst and NCS, to provide ICT services and solutions for enterprises and governments throughout Australia and the Asia Pacific. Our solutions and expertise include enterprise fixed and mobility, contact centre, collaboration and unified communications, international data and managed services, IT outsourcing and consulting and satellite services. Optus recognises the market demand for alternate, relevant services including consumption based models and is positioned well to provide WA Government’s future ICT needs. In March, 2015, Optus confirmed it was one of the first major Telco and ICT providers to join the Federal Government’s Cloud Services Provider’s panel. We continually seek to understand and solve the unique issues and opportunities facing the Australian business community and government sector. Through Optus’s heritage of bringing relevant emerging technologies to the WA market; we offer the scale, skills and strategic vendor relationships to place Optus as the partner of choice to support WA Government into the Next Generation.


Optus provides professional services, management, support and administration of ICT environments including Systems Installation, Configuration and testing for Server, Storage, Security and Network. Services which Optus can provide include;

• Hardware / Operating System installation, configuration, monitoring & management; Microsoft Windows / HyperV / SCCM / Clustering / SQL / Active Directory / Group Policy, NetApp FAS / E-Series / OnCommand, EMC / VNX/ Clariion, HDS / UPS, VMware / vCloud / Horizon / View / vCentre, CITRIX, Linux Redhat / Solaris, Server Blade & Rack Infrastructure (UCS, IBM, HP, Dell), Backup & Recovery / CommVault.

• Network / Load Balancing / Security system installation, configuration, monitoring and management; Cisco, Juniper, WAN / LAN, Switch, Route, MPLS, Border Networking, ACI, Software Defined Networking (SDN), Internet Security, Websense, FWSM, CheckPoint, ASR, FireEye, MobileIron, Intrusion Prevention Systems (IPS) & Intrusion Detection Systems (IDS), Riverbed, WAN Optimisation, Application Delivery, Citrix NetScalar, Cisco ACE, F5 LTM / GTM / ASM / BigIP.

• Monitoring & Management; xMatters, SolarWinds (NPM, SAM, VM, NCM, NTA, SIEM).


AS/NZS ISO 9001:2008 (QEC12130) ; ISO/IEC 20000-1:2011 (ITSM20005).


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Microsoft Gold Partner (Cloud, Hosting, Azure, Desktop & Deployment, Communications Lync/Skype, Collaboration SharePoint); Cisco Gold Certified Partner, Cisco Master Partner, Cisco Cloud Partner, Cisco Advanced Specialisations (Borderless Network, Collaboration & Data Centre Architectures) Cisco Powered Services (Infrastructure aaS, UC aaS, Contact Centre aaS & Business Video), Cisco Other (Refurbished Equipment, ONE, Data Centre, WAN, LAN, WebEx, Smart Care, Telepresence.

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PCS World Pty Ltd

ACN 605 813 063 / ABN 32 605 813 063

Contact Name: Samantha Chan




Address: 20 Canna Drive, Canning Vale 6155

Website: www.pcsworld.com.au

ABOUT US

PCS World is a Western Australia based information technology services company established since 2003 that provides both IT Services and Project Management services to both private and government agencies.


Our service offering includes: Project management, IT Consultancy, Managed Services, Project rollout and upgrades, Infrastructure Integration/Operational Services, Back up Recovery Services, Enterprise and Technical Architecture.


A number of our consultants are certified in: ITIL, PRINCE2, ISTQB and Cisco


McAfee Partner, Trend Micro Partner

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Perfekt Pty Ltd

ACN 137 931 590 / ABN 79 125 944 293

Contact Name: Craig Tamlin




Address: Level 1, 100 Havelock Street, West Perth WA 6005

Website: www.perfekt.com.au

ABOUT US

Information is critical to the function of all organisations, the loss of any information or even just the loss of access to information could cause severe financial losses to a business. Perfekt Pty Ltd specialise in protecting your critical information resources, by providing solutions that securely store vital data, manage, protect and ensure its recoverability. This is all done using world leading storage hardware and software technologies. Perfekt is a smart, wholly owned and financially sound Australian company, established in 2002 as an IT solutions business that has grown to become a major supplier of IT infrastructure and services in the Australian market. Perfekt's unique value to customers is our ability to evaluate offerings from a range of vendors and combine the best components into a single optimised solution that best matches your existing and future requirements, combined with services expertise to implement, integrate and operate with existing systems.


• Storage Hardware (SAN, NAS, RAID Arrays, JBOD)

• Server technologies including blade servers

• Application Virtualisation utilising VMware or Hyper-V

• Storage Virtualisation

• Information Archival Solutions

• Backup and Recovery HW+SW

• Disaster Recovery Consulting/Design

• Cloud Readiness Consulting

• Information Lifecycle Consulting

• Business Continuity

• Managed Services: backup & infrastructure

• Content Management

• Power/Air Systems and Data Centre design

• Security Solutions (antivirus/spam)


Project Management: Prince 2


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Hitachi Data Systems (HDS), solutions partner of the year 2015 and prior years; VMware, Premier Partner; CommVault, Platinum Partner; IBM; HP; Cisco; Quantum; Symantec; Brocade; EMC; NetApp; Trend Micro; Microsoft; Silver Peak; WebRoot; APC; Lenovo; Oracle

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Permeance Technologies

ACN 126 286 619 / ABN 82 055 882 115

Contact Name: Paul Robinson




Address: L15 Carillon City Tower, 207 Murray St Perth 6000

Website: www.permeance.com.au

ABOUT US

Since 2006 Permeance has provided the full range of ICT services to WA Government. With a proven track record, our clients trust us to deliver and complete their projects. Our focus is on successful delivery and providing maximum value. Our people like to be challenged and innovative, always looking for creative solutions. Permeance is a leader in the supply of ICT services with a highly qualified consultant team made up of Project Managers, IT Architects, Business Analysts, Software Engineers, Web Developers, IT Administrators, Testers, Designers and Web Accessibility experts. Our established support and training team can also provide ongoing support to our clients.


• ICT Application Installation and Configuration, Software Installation, System and Environment Installation, Server Installation / Configuration

• Server Operating System Installation, Setup, Restoration, Performance Tuning and Support

• Asset and Licence Administration, Network asset administration, Desktop Asset Administration

• Backup and Recovery Management, Service Restoration, Database Recovery, Backup Design and Auditing

• Database and Data Management, Design, Tuning and Configuration, Performance Optimisation, Migrations, Data Migrations, Upgrades, Integration, Analytics, Reporting

• Installation of Operating Systems, Support Frameworks, Monitoring / Backup Clients

• ICT Applications Testing, Automated System Testing

• Network environment configuration and upgrades, Network performance management and optimisation

• Capacity planning and ongoing management

• Service Desk providing Level 1, 2 and 3 End User, Desktop support as well as Issue Managements, Escalation, Vendor Management


IIBA – CBAP, PMI-PBA, APMG International – Agile PM, TOGAF 9.0 Certified, Liferay Developer Certified, ITIL, Prince2, Java EE, ISTQB. Others available on request.


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Project Management Institute (PMI), International Institute of Business Analysis (IIBA), Microsoft, Amazon, Google, Liferay, Alfresco, Atlassian.

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PricewaterhouseCoopers (PwC)

ACN N/A / ABN 52 780 433 757

Contact Name: Justin Scanlan




Address: Brookfield Place, 125 St Georges Terrace, Perth WA 6000

Website: www.pwc.com.au

ABOUT US

PwC is among the leading professional services networks in the world and can leverage the experience of over 33,000 professionals in our global Consulting practice. Technology Consulting is core to our business and, both nationally and locally in Perth, we offer the full breadth and depth of PwC’s capabilities across: Technology Advisory Services, Enterprise Applications & Transformation, Analytics, Cyber Security and Digital Change (Experience Centre). We have the local scale and capability to provide quality services on demand to our clients and also tap into the latest knowledge from across Australia and the globe.


Enterprise Applications & Transformation, Analytics, Cyber Security and Digital Change capabilities deliver end-to-end managed services to our clients. Whether on-premise or Cloud-based, we implement solutions and provide ongoing support for Enterprise Applications, Insight Analytics, Enterprise Information Management & Data Delivery, Cyber Security, Identity & Access Management and Digital, Social and Mobile applications to our clients.

Our managed service offering incorporates support for the entire technology stack from compute and storage through to the application layer and end user computing.


We identify the most suitable team with relevant industry certifications / qualifications for each engagement with our clients. Examples include: ITIL v3, COBIT 5, TOGAF, PRINCE2, BABOK etc.


PwC is technology agnostic in order to maintain the independence of our services to clients; however, we have established alliances with global technology and services organisations, including Google, Microsoft, SAP, Oracle, Salesforce, Amazon Web Services and industry-specific providers.

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Qbit Computers

ACN 165 436 304 / ABN 35 847 482 899

Contact Name: Matt Saunders / Fabio Suffell




Address: 16/386 Wanneroo Road, Westminster 6061

Website: www.qbit.com.au

ABOUT US

Qbit is Perth’s leading IT company for government departments, companies and charities, large or small, built from the ground up with Exceptional Service in mind. Everything we do is congruent with our motto ‘exceptional service, reliable IT’. Qbit is experienced in helping customers with as little as 5 staff to 100’s of staff over multiple locations. We provide management for workstations, laptops, servers, VMware, Vsphere, Microsoft office programs. We are experienced in all types of hardware from Dell, IBM, HP servers and storage. We are proficient networking, including HP, Dell, Cisco. Wireless networking using Cisco, Dell, SonicWALL, Xirus. SIP, VOIP, PABX office phone systems. We provide these services by either Project Based, Ad hoc call as need or on fixed fee called Managed Services.

Qbit offers the widest range of IT services, from onsite servers, to cloud environments, to photocopiers and PABX phone systems. We are truly the one stop shop when it comes to all your IT needs. To enable our staff to provide exceptional service we provide them with the best of breed Customer Relationship Management (CRM) software and Remote Management Systems (RMS).

Case study: Highly Reliable System needed by Perth Company: With over 5 years of being a loyal customer, when it was time to replace all infrastructures, this company didn’t hesitate in continuing their relationship with Qbit. Due to the nature of their industry, they require minimal down time as possible as well as Terabytes of efficient storage, so Qbit designed a system that had fail over servers using VMware, Server 2012, Exchange and Dell hardware. The system also had standby servers using Veeam, should the main host fail the standby host could take over. The system was also designed to take advantage of Qbit’s DataKeeper – www.datakeeper.com.au for offsite backups. The system was delivered accurately adhering within deadline and within budget, and it was even installed over Christmas greatly reducing the down time experienced by the customer. Qbit supports this customer via full managed services. (name can be supplied on request).


Qbit’s staffs have an average of 18 years’ experience in the IT industry. Qbit Staff Microsoft Specialties: Microsoft Certified Professional (MCP), Microsoft Certified System Engineer (MCSE), Microsoft Certified Technology Specialist (MCTS), Microsoft Certified System Administrator (MCSA), Microsoft Certified Solution Developer (MCSD). Other Specialties: Information Technology Infrastructure Library (ITIL),Certified SonicWALL Security Administrator (CSSA), PRINCE2 Practitioner, Cisco Certified Network Associate (CCNA),Certified Commvault Administrator (CCA),Veeam Sales Professional (VMSP),Veeam Technical Sales Professional (VMTSP),VMware Sales Professional (VSP), Network Administration and Programming, Network Security. A Grade Electrician. Kaseya and Connectwise Specialists.



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MCP, MCSE, MCTS, MCSA, MCSD, ITIL, CSSA, Prince2 Practitioner, CCNA, CCA, A Grade Electrical licensed


Kaseya, Connectwise, Microsoft MSP, Vmware Service Provider – Professional Level and Solution Provider – Professional Level, Sonicwall Silver Partner, HP Partner, IBM Partner, Dell Partner.

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R Group International Pty Ltd

ACN 095 395 681 / ABN 28 095 395 681

Contact Name: Josh Newton




Address: 4 Parker Place, Technology Park, Bentley 6102

Website: www.r-group.com.au

ABOUT US

R-Group has been operating since 2000 providing ICT Services in the WA Marketplace. With significant infrastructure projects and contracts in the ICT space for the likes of Perth Arena, Apache Energy, Fortescue Metals Group, Neptune Marine and similar, R-Group has distinguished itself in the delivery of infrastructure services with a particular focus on networking, wireless and UC.

R-Group has successfully delivered a number complex ICT projects into buildings under construction, out in the desert and off shore as well in the CBD and broader metro area. Furthermore we retain a number of long term clients in the area of managed service and support on the basis of a collaborative and customer centric approach.


Microsoft Server, Exchange, Skype for Business, Lync, Unified Communications, Office365, Managed Service, Infrastructure Services, Service Desk, IT Support, VMware, XenServer, Networking, Wireless, SBAs, SDN, Maintenance, Upgrades, Infrastructure Refresh, ICT Projects, Video Conferencing, Virtualisation, Backups.


Microsoft Certified Solutions Master (MCSM)

Microsoft Certified IT Professional (MCITP)

Microsoft Certified Technology Specialist (MCTS)

Microsoft Certified Solutions Expert (MCSE)

Microsoft Certified Solutions Associate (MCSA)

Cisco Certified Internetworking Expert (CCIE)

Cisco Certified Networking Professional (CCNP)

Cisco Certified Networking Associate (CCNA)

Polycom Voice

Polycom RealPresence

Citrix Certified Administrator (CCA)

VMware Certified Professional (VCP)

VMware Technical Sales Professional (VTSP)


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Microsoft Gold Partner (Communications and Hosting), HP Silver Partner (Enterprise), VMware Authorised Partner, Cisco Premier Partner, Trend Micro Affinity Partner, Polycom Authorised Solution Advisor, Jabra Silver Partner.

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R1i Pty Ltd

ACN 159 198 231 / ABN 52 159 198 231

Contact Name: Martin Conway




Address: 58 Walcott Street, Mt Lawley 6154

Website: R1i.com.au

ABOUT US

R1i Services is one of the largest technology solution providers in Western Australia. R1i is one of only a few ICT providers that have extensive local experience covering a range of business and technology services, from strategy and design to implementat ion and support. Established in 2010 and a wholly WA owned company, R1i employs over 50 Staff in Western Australia.

R1i Services are renowned for their highly collaborative way of conducting business and take an outcome-based position to ensure their customers of independent and flexible business solutions. They believe this is the cornerstone in creating a successful ICT environment. R1i invest in their people and have a wealth of experience and a vast pool of technical expertise upon which to draw.

Through careful consultation, R1i Services provides Government agencies with best practice methodologies for deploying, managing and maintaining all elements of the ICT environment. They have over 140 years combined server and storage, networking and communications experience. R1i Services are specialists in the integration and customisation of products and services to suit the needs of individual agencies.


R1i Services core competencies include: Consultancy Services, Project Management, Managed Services, Asset Management, Support Services, Business Continuity Planning, IoT/IoE, Video/Voice collaboration systems, Borderless Networks, Cloud Services, Context -aware Security Solutions, Compute – Rack and blade systems; Application Virtualisation; Storage Management, Content Management; Backup and Recovery and Power/Air Systems for Data Centres.


Project Management: PMP, Prince 2

Service Delivery: ITIL, MOF

Solution : TOGAF, Cisco PPDIOO

Technical Qualifications : CCIE, CCDA, CCNP, CCDP, MSCE, MCP, MCP, JNCP, CheckPoint CCSE, HDS CCP


Cisco ; Hitachi Data Systems, VEEAM, Checkpoint

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REM Consulting

ACN 063 196 903 / ABN 26 063 196 903

Contact Name: Robert Cervi




Address: 9/120 Lake Street, Perth 6000

Website: www.remconsulting.com.au

ABOUT US

REM Consulting is a Perth based ICT consultancy with a proven track record in providing high quality ICT Environment Management services for government and commercial clients over the past 20 years. Recent successful engagements include ongoing delivery of after -hours, on call Oracle database administration support for critical Rio Tinto train operation systems, database design and implementation for Rottnest Island Authority and ongoing database administration, maintenance, upgrades and improvements for St John of God Hospitals.

REM often provides independent Program and Project Management solutions to better support clients in our project delivery. Along with this we have a strong Change Management capability that has been effective in its delivery on some high profile, at -risk programs. All solutions are driven by methodologies, including TOGAF, ITIL and Prince2.

REM is focused on the best outcome for its clients and has a reputation as being readily available to assist in any way possible.


General Skills Summary – REM is capable of delivering management and maintenance of the server environment of an agency’s existing infrastructure, management of system management software and operating system software.

Specialist Service areas include: database administration, design, maintenance, upgrades, backup and recovery, installation, optimisation and migration. REM is well known for its expertise with both Oracle and Microsoft SQL database administration, but also has significant experience with other legacy systems.

Experience of REM personnel spans decades across multiple industries in Perth ICT and ranges from specialist database administration skills through to senior team leadership and management. Driven by client outcomes and quality service, REM is a leader in ICT Environment Management Services.


Senior personnel all Prince2 Certified. ITIL focused delivery. REM operation personnel also hold specific Vendor based accreditation which include but are not limited to: EMC, Hitachi, NetApp and IBM.


ACS Professional Partner Program Member, Oracle Silver Partner, QAssure Accredited Business

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Resource Systems Pty Ltd

ACN 112 041 979 / ABN 40 112 041 979

Contact Name: Tammy Warburton




Address: 58 Alpina Promenade, Banksia Grove WA 6031

Website: Not Applicable

ABOUT US

As a Premier IBM Software Business Partner, Stratatel delivers business management solutions and services across all IBM Software Pillars; Lotus, WebSphere, Tivoli, Rational, Information Management and business Analytics.

We help organisations to innovate and become more flexible, while making the most of current resources, controlling costs and ultimately making better business decisions.

Our commitment to client-focused integrated service drives our desire to continue the development and enhancement of our extensive product range.


Resource Systems has a dedicated team of application developers, project managers, network designers, system integrators, trainers, technical writers and professional consultants. We also have dedicated helpdesk and customer care team members providing support for our products and services.

We currently offer:

• IBM Software Application Development

• IBM Software Sales & Service

• IBM Software Maintenance Renewal

• Database Administration

• Web Design and Integration

• Hosting Services


IBM Software Sales and Technical certifications across a broad range of the IBM Software Suite. Our supporting documentation details the current Sales and technical certifications held by our team.


IBM Software

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Ricoh Australia Pty Ltd

ACN 000 593 171 / ABN 30 000 593 171

Contact Name: Greg Baxter / John Condo




Address: 1 Hasler Rd, Osborne Park 6017

Website: http://itservices.ricoh.com.au/

ABOUT US

Ricoh IT Services understands the importance of working hand-in-hand with customers to establish IT environments that support organisational goals and growth. Each solution is designed, implemented and monitored by highly experienced senior IT engineering consultants. The Scots College selected Ricoh IT Services for their high level technical and network design knowledge, capacity to support the project, proven track record and strong focus on ongoing customer service. Specifically, The Scots College’s ICT Director, Paul Lister, sought an IT solutions partner to design and deliver a new core network infrastructure. Key requirements for the new framework included:

• a network capable of speeds of up to 10 Gbps,

• improved redundancy of the core network systems,

• a management tool to facilitate network transparency and wireless access, and ongoing maintenance and support to allow the college’s IT resources to focus on other business deliverables


Established in 1994, Ricoh Australia IT Services is committed to providing excellent customer service and effective reliable IT infrastructure solutions and services. Since its Inception, Ricoh IT Services has grown to provide complex network management and infrastructure solutions for companies across Australia, serviced by highly talented dedicated and skilled engineers. Some of our clients include, Channel 10, Bank West, Bunzl, Perth Central and East Metro Medicare local branches, Woolworths, Royal Australian Air Force Association. Services we provide is below:

Outsourced Help Desk Services; Synthetic Monitoring; Onsite help desk technical support services; Review and refresh of IT Infrastructure; Professional Services engineers for project “burst” work; IT Infrastructure monitoring and management; Network Management; Server Installation & Configuration; SOE ; System & Environment Testing; Performance & Optimisation Management; Asset Management; Backup & Recovery Services; Application Services Provisioning; Database Management Service; Data Management; Desktop / Thin Client Provisioning Services; Software Licensing Administration; Network Equipment Installation and Configuration Services; Development Testing; Network Operations Management; 3rd Party Hardware Maintenance Management


Cisco Silver Partner; Advanced Security, Advanced Content Security, Advanced Unified Fabric, Advanced Unified Computing, Advanced Collaboration Architecture, Citrix Gold Partner, HP


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Global Partner, Microsoft Gold Partner, VMware Silver Partner Solutions Advisor, IBM Global Partner, APC Partner, NetApp Silver Partner.


Cisco, HP, Riverbed, F5, VEEAM, Symantec, VMware, Microsoft, IBM, Citrix, NetApp, Earthwave, Redhat, Check Point, Software One, Lenovo, APC, Adobe.

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Sage Computing Service

ACN 059 895 573 / ABN 58 059 895 573

Contact Name: Penny Cookson




Address: 16 Delambre Place, Sorrento 6020

Website: www.sagecomputing.com.au

ABOUT US

Sage Computing Services is a small and successful Perth based consultancy that has provided ITC services to the WA State Government sector for in excess of 20 years.

SAGE has succeeded by adopting a partnership approach with our clients. We have a long term relationship with many of our clients which is dependent on our providing services which achieve successful outcomes.

Formed with the aim of providing the best Oracle technology experts, Sage is committed to providing services and support of the highest quality to assist our customers in managing database solutions using Oracle products.


Sage’s core competencies are in Oracle technologies including significant specialist strengths in Oracle database management and particularly performance tuning.

Sage’s principal has 27 years’ experience in tuning Oracle database applications and has provided application tuning services to numerous Client sites in WA since Sage was established 22 years ago.

Sage also provides training in Oracle Application Tuning and Sage consultants have presented on the topic at numerous local, national and international conferences.


Consultants are internationally recognised Oracle database experts including two Oracle ACEs and a previous International Oracle Educator of the Year award.


Oracle Silver Partner

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Satalyst Pty Ltd

ACN 113 047 635 / ABN 55 113 047 635

Contact Name: Todd Elliott




Address: 13/979 Albany Highway, East Vic Park 6016

Website: www.satalyst.com

ABOUT US

Satalyst is a Perth based software and consultancy firm focussed on the innovative use of technology to solve business problems and drive business value. Satalyst’s point of difference is its technical brilliance and innovation.

Satalyst uses rigorous project management and software development methodologies to ensure a successful client outcome tailored to requirements and budget. Satalyst has an established record of delivering quality and successful solutions to customers of all sizes and industries.

As Microsoft Gold Partner, Satalyst's area of expertise is enterprise-level systems integration, the Microsoft Azure Cloud Platform and the Microsoft Data Platform including intelligent cloud solutions such as Business Intelligence, Advanced Data Analytics, Machine Learning and Internet of Things.


Bespoke cloud managed services in Microsoft Azure. Customisable services range includes hosting and cloud services provision, monitoring, reporting, Azure subscription management, full environment and cloud infrastructure management and control. Satalyst service desk for both critical and non-critical response. Microsoft Cloud Platform Gold Competency partner.


TOGAF 9 Enterprise Architecture, Ivar Jacobson International Agile Master and Coach, Scrum Master, ICAgile Certification, PRINCE2, PMMI, Azure University, Microsoft Developer Network


As Microsoft Gold Partners, Satalyst has a deep partnership with Microsoft, including membership in the invite-only Azure Circle, Azure Advisors, Azure IoT Platform program. Satalyst staff also have professional affiliations with the Project Management Institute and Engineers Australia.

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Saxxon IT Pty Ltd

ACN 125 571 379 / ABN 26 125 571 379

Contact Name: Skye Godden




Address: Suite 5, 531 Hay street, Subiaco 6008

Website: www.saxxon.com.au

ABOUT US

Saxxon IT is an Australian based Information Technology Company specialising in the Design, Management, Integration and support of EMC Virtualised Storage Area Networks.

Experience in designing, managing and supporting EMC Solutions – Storage & Backup & VMware Virtualisation Environments, Saxxon IT represents the most skilled engineers in this area.

Saxxon IT is not just an Implementation Partner, we strive to help companies leverage their investment in core Information Infrastructure technologies, by providing expertise to both maximise and optimise those investments, to ensure a customer experience second to none.

Our objective is to provide a level of service and expertise in key areas around planning, desig n, provisioning, performance monitoring, proactive maintenance, implementation and support. We strive to work collaboratively with organisations to fulfil both key business initiatives and drivers with practical and efficient technology solutions. Saxxon IT takes a holistic approach to Infrastructure & Information Management and assists companies to develop the right information management strategies to align with and enable the business strategy.

Our vision is that Saxxon IT will be viewed and utilised by organisations as an extension to their core IT department for projects, strategic planning, architecture and business as usual activities.


EMC, Veeam, Cisco, Telstra Business Partner, Cloud Provider, Professional Services, Migrations, Implementations, Polycom, Lync, SKYPE for Business, Unified Communications, Telephony, VDI Deployments, Hybrid Cloud.


EMC Certifications, Veeam Certifications, Polycom Certifications, Cisco Certifications


Telstra Business Partner, Cisco Select Partner, EMC Silver Business Partner, Veeam Partner, Polycom.

117

Scope Logic

ACN 129 024 844 / ABN 411 290 248 44

Contact Name: Oscar Wetherell





Website: www.scopelogic.com.au

ABOUT US

Scope Logic has been providing ICT as a Service in Perth for close to 10 years. Our skilled team of technical professionals, and our unwavering dedication to service excellence combined with a structured approach to delivering technical solutions have been our main drivers of success.

The key points below highlight the benefits of working with Scope Logic:

• Over 100 years combined industry experience in Senior Management Team.

• A Multidiscipline Team of Certified Professionals, covering virtualisation engineers, system engineers, network engineers and voice engineers, supported by a dedicated team of service and project managers, co-ordinators and business analysts.

• Diversified Client base, supporting Public and Private Sector across multiple industries.

• Focus on Customer Service with easy to use Client Portal and service desk facilities, with detailed reporting for 100% transparency.

• 100% West Australian Owned and Operated.

• We love what we do and we do it well.

Our solutions improve efficiency and productivity whilst reducing ICT overhead costs.


We provide a holistic approach to Information and Communication Technology Management, by combing the following into a fixed low monthly service payment with ZERO capital expense:

Infrastructure as a Service – all your servers, desktops, phone system / UC and software provided

Managed Services – all your ICT maintained and your staff supported

These 2 services combined provide ICT as a Service or can be tailored down to provide IT as a Service for all your IT needs or UC as a Service for all your Unified Communications needs.


Our team have certifications including Prince2 Practitioner, ITIL Certifications, Cisco Certifications, Mitel Certifications, Avaya Certifications, Microsoft Certifications


Mitel Partner, Avaya Partner, Cisco Select Partner, Microsoft Partner, VMware Partner, Fujitsu Partner, Fortinet Partner, NETGEAR Partner


118

Seven Sigma Business Solutions

ACN 165 646 604 / ABN 45 165 646 604

Contact Name: Du Le




Address: 46/32 Albany Hwy, Vic Park 6100

Website: www.sevensigma.com.au

ABOUT US

Based in Perth, Western Australia, Seven Sigma's combination of ICT technical prowess, business acumen, along with world-unique sensemaking skills beyond IT is unmatched by any other ICT practitioners worldwide.

In terms of SharePoint and similar collaborative platforms, Seven Sigma has some of the strongest infrastructure competencies in WA and has designed, deployed and managed highly complex SharePoint configurations both in the cloud and on-premises, with a focus on high availability, fault tolerance and most importantly, resilient architecture. Our skills go beyond SharePoint and deep into enterprise IT infrastructure, such as Active Directory, SQL Server failover/clustering, LAN/WAN configuration, PKI, federated authent ication, firewall/proxies and cloud technologies including Amazon AWS and Azure/Office365. Seven Sigma staff have previously held certifications from Microsoft, Cisco and ISC2 (CISSP).


Complex Server infrastructure deployments (installation and configuration Microsoft and Linux), Virtualisation, Performance Monitoring/Health; System and environment testing; Server performance management and optimisation; High Availability and Fault Tolerance; Backup and recovery management; Database Administration, Information management/migrations. Scripting and automation. Considerable expertise in Microsoft and *nix technologies: Windows 20xx, Office365, Amazon AWS, Azure, Microsoft SQL Server, Exchange Server, SharePoint stack, Active Directory and Linux stack. Consult Appendix B and C for examples of our work.


Microsoft Certified Systems Engineer; Microsoft Certified Technology Specialist (SharePoint); Former Cisco Certified Network Professional (CNNP); Certified Information System Security Professional (CISSP); Bachelor of Engineering; Bachelor of Computer Science


Not Applicable

119

Silverfern Computers

ACN 051 113 805 / ABN 34 587 625 186

Contact Name: Liong Eng




Address: 3 Somerville Street, Perth 6000

Website: www.silverfern.com.au

ABOUT US

Silverfern IT started its business since 1991. We focus on assisting customers in delivering their business applications in a secure and reliable platform to any users using any devices from anywhere. Over the years we have assisted multiple companies in implementing and upgrading their ICT infrastructure. Such as projects involving Servers, SAN, Networking, Security, Backup & Recovery, Business Continuity, Disaster Recovery, SOE for desktop, Equipment repair, Systems and network maintenance, ServiceDesk, Managed Services, WAN optimisation and Management, ICT Asset procurement and management, Unified Communication (UC) & VOIP implementation services. We use PRINCE2 methodology for implementation of such projects.


Our professional engineers have many years’ technical expertise, skill sets and experience in delivering services.

Microsoft GOLD Partner: Windows & Exchange servers upgrade; SQL Migration & Upgrades, SharePoint Migration & Upgrades; AD upgrades; RDS implementation

Citrix Silver & CVS partner: XenApp, XenDesktop VDI, XenMobile, ShareFile, Netscaler & CloudBridge implementation

VMware Professional Partner: ESX & vCentre upgrades; SRM implementation

Trend Micro Affinity One: DeepSecurity & Date Leak Prevention (DLP) implementation services

Veeam Professional Partner: Backup & Replication over WAN

WatchGuard Professional Partner: Firewall appliance implementation

WebRoot Secure Anywhere: Anti-Spam; Anti-virus & Anti-Malware services

Nimble Storage and Cisco UCS partners: Sell and implementation services


Microsoft Gold Partner; PRINCE2; Citrix Silver & CVS Partner, AS/NZS ISO 9001:2008


Microsoft, CITRIX, VMware, CISCO, Trend Micro, Veeam, Watchguard, Webroot, Nimble Storage

120

Smartsoftware

ACN 069 514 245 / ABN 48 334 850 590

Contact Name: Ian Harry




Address: Unit 11, 36 Johnson Street, Guilford 2161

Website: http://smartsoftware.com.au/

ABOUT US

Smartsoftware has supplied and supported SmartStream for the majority of our Customers. Additionally we have been involved with the implementation and support of several SmartStream customers since 1995. Within Western Australia alone we have implemented and provided support for more than fourteen (14) implementations of the SmartStream application.

While Smartsoftware has its head office located in Perth with resources across Australia it provides Help Desk and Support services on a world-wide basis. We have developed our own product to meet the specific support needs of customers operating ERP applications.


Smartsoftware have several staff that have the required knowledge of the SmartStream product. Smartsoftware has nearly 20 years of supporting this product in the Australian market.

Our support program is built around a support and maintenance methodology that incorporates: escalation procedures; issue resolution tracking and contingency planning in the event of failure. The program also provides for thorough site documentation incorporating any changes that are made by smartsoftware staff.

Many customers have realised the advantage of the using smartsoftware for not only peace-of-mind for their enterprise environment, but also the pre-emptive recognising of potential problems before they become serious by monitoring key system indicators that relate to system performance and resource utilisation.

Smartsoftware provides a team approach to support services with many consultants having the skills and knowledge to cover a range of issues. This includes experience with operating systems and database systems and SmartStream migrations, and maintaining a reliable ERP system. This team approach gives confidence to our clients in that we don’t rely on a single resource to provide the expected level of support.


Not Applicable


Not Applicable

121

SMS Management & Technology

ACN 006 515 028 / ABN 17 006 515 028

Contact Name: Glenn Barett




Address: 1 Howard St, Perth 6000

Website: www.smsmt.com

ABOUT US

SMS is a leading ASX listed System Integrator with over 1800 staff across the Asia Pacific region and was founded in 1986 on the basis of three core rules: add value, maintain unity and enhance reputation. More than 25 years on, these values remain central to our business, allowing us to continue delivering excellence in everything we do. We help our clients improve their business performance by the SMS Design –Build-Operate model for the providing end-to-end solutions.

SMS has a focused but pragmatic approach to the delivery of services and have a philosophy of engaging more in a collaborative manner than simply a supply of services.


SMS has provided long term support for WA clients with varying infrastructure requirements over the last 15 years, including on-premises as well as cloud hosted solutions in both private and public data centres. SMS implements solutions that meet Disaster Recovery (DR) and Business Continuity (BC) requirements with specific abilities around High Availability (99.995% availability) and geo-redundancy as required.

SMS utilises the ITIL framework to provision the appropriate level of services specific to the customer requirements in particular Incident / Problem / Service Request / Escalation / Change / Release / Knowledge Management. The services are proven through Service Delivery Management activities being managed in a holistic ITSM toolset able to provide a single point of truth for the service delivery.

SMS is able to provision Infrastructure as a Service (IaaS) as well as Software as a Service (SaaS).

SMS have provided Application Managed Services to clients for over 15 years and this is integrated with our ability to develop those applications.


SMS is an Australian Institute of Project Management (AIPM) - registered Project Management Organisation; an APMG Accredited Consulting Organisation; and our Programme and Portfolio Services Practice aligns with the BMP methodology: Managing Successful Programmes (MSP). SMS is a member of itSMFA (ITIL Managed Services).


Microsoft Gold Partnership: Customer Relationship Management, Collaboration and Content, Application Development, Intelligent Systems, Cloud Platform, Data Analytics, Data Platform

Microsoft Silver Partnership: Application Integration, Cloud Productivity, Hosting

122

IBM – Premier Partner

AWS (Amazon Web Services) – Advanced Consulting Partner

Oracle

Salesforce.com – Gold Cloud Alliance Partner

Prosci – Authorised Training Provider

123

Squiz Australia Pty Ltd

ACN 131 581 247 / ABN 53 131 581 247

Contact Name: RaeJean Pearce




Address: Suite 35, 4 Ventnor Av, West Perth 6005

Website: www.squiz.net

ABOUT US

Squiz is an Australian-owned and operated company with an international reach, employing over 350 staff in 13 offices in Australia and around the world. The Squiz technology offerings are fully supported by us. As an integrated end-to-end solutions provider – we are fully accountable in the end solution and outcome success for our clients. 16 years of growth confirms to us that our customers like this model. Over 1,000 organisations globally across government, corporate, educational and not-for-profit sectors, who we proudly call valued clients, are testament to this proven business and sustainable commercial approach. Squiz provides ongoing support and hosting services for Web Content Management (Squiz Matrix), Enterprise Search (Funnelback), Customer Relationship / Marketing Management Software and Ideation Technology. We deploy and support those products for many years, and this has allowed us to build long-term partnerships with many clients. Some of them have been using our technical support services for now over ten years.


Squiz offers hosting within a client’s IT infrastructure and supports highly scalable hosting solutions with Disaster Recovery (DR) facilities offering highest availability. We do also offer managed hosting services in the Squiz Cloud. Currently, 300+ clients currently use our Tier-3 hosting facilities and all client data is held within Australian Jurisdiction. Squiz hosting and support operations are ISO-27001 accredited.

Support Program – A Squiz Plus Agreement (SPA) is tailored to a client’s needs and can include help desk support, 24/7 emergency support, response time guarantees, system uptime guarantees, cloud hosting, Account Manager Support, regular system upgrades and more.

Our National Support Team is located in the Hobart office, and provides support to clients Australia-wide, including priority help desk access and 24/7 emergency support for northern hemisphere Squiz Plus clients. Similarly Squiz UK provides 24/7 emergency support for Squiz Australia Squiz Plus clients. Squiz provides all support and help desk services. We do not outsource help desk and support to any third party suppliers.

Several Squiz staff members with access to client data hold security clearances with various Australian Government Departments. Also, Squiz employs a National Security Manager, who monitors our products and services constantly to ensure that they meet highest security standards.


ISO/IEC 27001:2005, PCI DSS v3, SugarCRM Elite Partner



124

Squiz is recognised as the leading SugarCRM services provider in New Zealand/Australia, delivering Customer Relationship Management (CRM) solutions over the last decade.

Squiz is an authorised reseller and implementer of Marketo (marketing automation software).

125

Stott & Hoare

ACN 009 146 516 / ABN 55 009 146 516

Contact Name: Brian Hawkins




Address: 86 Walters Drive, Osborne Park 6017

Website: www.stotthoare.com.au

ABOUT US

Stott Hoare has over two decades’ experience installing and supporting network servers, storage systems, virtualised environments, desktops, notebooks and printers throughout Australia.

With a client base of prominent businesses and government departments, we've earned an enviable reputation providing quality IT Infrastructure Solutions complemented by excellent service and support.

Stott Hoare, in partnership with the technology leaders, listens and understands your goals and challenges to help achieve the best IT solutions that meet your specific needs.


Server, Storage, Networking and virtualisation solutions

Solution design, configuration and support

IT Monitoring and Management services

Desktop SOE design, deployment and support

Hardware maintenance and break fix services


ISO9001:2008; VMware, Microsoft, Veeam, IBM, HP, Dell and Cisco certified solution providers


IBM Premier Business Partner, Lenovo Diamond Partner, HP Preferred Partner, Dell Preferred Partner, Microsoft Certified Partner, Veeam Silver Partner, Cisco UCS Partner, VMware Enterprise Partner

126

Tang Computers Pty Ltd

ACN 009 175 553 / ABN 95 640 517 763

Contact Name: Eileen Tan




Address: 85 Main Street, Osborne Park 6017

Website: tang.com.au

ABOUT US

Tang Computers is a proudly West Australian owned operated IT company. Established since 1980, today we are a trusted partner to companies & government clients that count on us to take care of their IT, so that they can stay focused on business.

Our philosophy is simple—do what we say we will do and do it better than anyone else does. By sticking with this philosophy, we have built a loyal base of long-time clients who have shared our name with people they know. Our team of technology experts are dedicated to serving clients by doing that little extra, searching a little harder for answers, working with them to develop workable plans for the future, or making suggestions to help clients make use of new technology or better use of what they have. It’s that level of professional dedication we find best defines Tang Technology and sets us apart.


IT Strategy Deployment, IT Performance Improvement, IT Project Planning & Deployments, Backup & Disaster Recovery Solutions, IT Infrastructure as a Service (IaaS), Anti-spam, Anti-malware, Anti-virus Solutions, Mobile Device Management & Deployment, Virtualisation Solutions, Voice over the Internet (VoIP), Unified Communications, Wireless Solutions, Infrastructure Migration Solutions, Managed Infrastructure Solutions, Relocation Services, System Integration, Expert Guidance, SOE Development, Help Desk, Onsite Services, Server & Workstation Deployment and Training & Consulting.


See below


Apple Authorised Reseller, Apple Authorised Education Reseller

Cisco Partner, Hewlett Packard Business Partner - Silver

Intel Technology Provider – Gold Partner, Lenovo – Gold Partner

Microsoft Online Services – Silver, Microsoft OEM System Builder – Gold

QNAP Certification Program, Telstra T-Suite Partner

Toshiba Phone Systems – Authorised Integrator, Ubiquiti Networks – Carrier Wireless Admin (UCWA), VMWare Solution Provider, Webroot Business Solutions

127

Tech Mahindra Limited

ACN 092 511 558 / ABN 15 092 511 558

Contact Name: Rohan Koranne




Address: Level 3, 267 St. Georges Terrace, Perth

Website: [email protected]

ABOUT US

Not Provided


Not Provided


Not Provided


Not Provided

128

Telstra Corporation

ACN 051 775 556 / ABN 33 051 775 556

Contact Name: Michael Lewis




Address: 4/80 Stirling Street Perth 6000

Website: www.telstra.com

ABOUT US

Telstra’s Integrated Service solutions provide a single contact point for all products and services, giving customers fast, simple access to expert assistance via a single service desk that manages all incidents, service requests and your complex ICT environment End-to-End.


Integrated Service Desk

• Incident Management

• Service Request Management

• Major Incident Management

Integrated Service Management

• Service Request Fulfilment

• Incident Management

• Knowledge Management

• Problem Management

• Event Management

• Capacity Management

• Service Asset and Configuration Management

Integrated Operations Management

• Operational management across Telstra and 3rd party vendors

Service Improvement & Reporting

• Performance & Capacity Reporting

• Compliance & Quality Management

• Problem Management

• Service Level Management & Service Improvement Planning

• Cost Management and Billing and Financial Reporting


ITIL® methodology

129


itSMF Australia

130

The Collaborative Hub

ACN 601 674 462 / ABN 47 601 674 462

Contact Name: Nathan Colyer Long




Address: Unit 4, 1 Almondbury Road, Mount Lawley 6007

Website: www.thecollaborativehub.com

ABOUT US

We provide a range of consultancy services to small-to-medium sized businesses and Enterprise organisations with a focus on:

• Strategic & Management Consulting

• ICT Consulting

• HR & HS&E Consulting

• Human Capital Consulting

• Social Media Consulting


• VMware

• Hyper-V;

• Routing

• Switching

• Firewall

• CIO

• Voice Services

• Windows Server

• IT Planning

• IT Projects

• Hosted Solutions and Implementation


Cisco: CCIE, CCNA, CCNA: Voice, CCNA: Security

Microsoft: MCSE, MCSA, MCITP

Citrix: CTP, CCIA, CCEA, CCA

VMware: VCP


131

Dell Partner; Microsoft Partner; Lenovo; IBM; Cisco; Citrix; VMWare; Symantec

132

Titan ICT Consultants

ACN 603 280 379 / ABN 64 603 280 379

Contact Name: Mike Stegena




Address: Level 5, 35 Havelock Street, West Perth 6005

Website: www.titanict.com.au

ABOUT US

Titan ICT Consultants specialises in the lifecycle of information and communications technology (ICT) – that is from strategy and architecture through to operations and maintenance. Titan ICT Consultants works with our clients to consult and design fully integrated communication and IT solutions that deliver business value. We are vendor agnostic so can truly represent the clients requirements. We reduce the risk and increase the value of ICT systems so that our clients can concentrate on optimising the value in their operations.


Post project implementation Titan ICT Consultants can provide an over-arching networks operations centre allowing for predictive and preventative monitoring of network faults or serious outages whilst also providing information to assist in the optimisation and performance of the new communications infrastructure. Clients can rely on a secure system with round the clock proactive network monitoring and management. We currently provide services to a rail operator, mining services companies and tunnel operators. Titan’s support and maintenance services cover equipment such as routers, switches (layer 2 and layer 3), firewalls, microwave and digital mobile radio systems, transmissions systems, multiplexors, optic fibre OLTE, PDH and SDH.

Desktop and server installation, configuration, support and maintenance services are also provided for x86 based systems and operating systems including Microsoft Windows, Microsoft Windows Server, MS SQLServer, Office. Titan can design, install and configure bare metal and virtualised systems based on Microsoft HyperV or VMware Vsphere.

Our support services are delivered using Titan’s own Support and Maintenance methodology which is modified to meet the specific requirements of the engagement and is based on ITIL principles.


ISO 9001 :2008, CCIE, CISM, MCSE


Engineers Australia (IEAust) Affiliation

133

Trusted Solutions IT [Suspended]

ACN 142 229 212/ ABN 87 142 229 212

Contact Name: Anthony Raspa




Address: PO Box 5686, St George’s Terrace, Perth WA 6831

Website: www.tsit.com.au

ABOUT US

Trusted Solutions IT (TSIT) is a Perth based business registered in March 2010 and was born from the idea that there has to be a better way of doing IT.

The Directors, Executive Team and key staff of TSIT come from diverse technology backgrounds and have been operating in the Perth market place for nearly 4 decades. They have been responsible for managing some of the largest services contracts in both state government and commercial sectors, acting as both suppliers and consumers of such services.


ICT Outsourcing including Managed Service Desk, Desktop Support, Security, Storage and Backup Services.

TSIT leverages a best practice managed services approach which is tuned continuously to meet a customer’s specific requirements.

With more than 20 years of working in the IT industry in WA and a Director who is a Board Member and Vice President of the Project Management Institute of WA, TSIT’s executives have developed a quality network of skilled resources and sub-contractors which have proven skill sets and industry experience – all backed by a recruitment arm which enables us to provide greater flexibility and access to more resources.

As a local Western Australian business with local management we promote rapid decision cycles supported by the use of local resources that introduce functional benefits.


MCSE, ITIL Foundations, Prince2, Project Management Professionals (PMP), Six Sigma (to Black Belt), Citrix Certified Administrator (CCA), VMWare and Cisco Certified Network Associate (CCNA)


Not Provided

134

Umbrella Consulting Group

ACN 100 002 855 / ABN 37 100 002 855

Contact Name: John Cuthbertson




Address: 3802 Caves Rd, Wilyabrup 6280

Website: www.umbrellagroup.com.au

ABOUT US

Umbrella Consulting Group is a team of highly experienced consultants who can provide their individual and combined skills and experiences, gained over the last 40+ years involvement in the IT Industry.


Capacity planning, technical audits, software evaluation, installation, maintenance and enhancements.

Management of major hardware and software platform environments, including Microsoft desktop and server SOE establishment.

Project Management, Systems Integration, Technical Consulting.

Strategic Planning

Design and coding of technical interfaces

Database administration : SQL Server (including ESRI spatial), DB2


Not Applicable


Not Applicable

135

Unified Systems

ACN 137 637 499 / ABN 61 010 502 337

Contact Name: Julian Coyne




Address: 16 / 1020 Wellington St, West Perth 6872

Website: www.unified.com.au

ABOUT US

Unified Systems is a proudly Western Australian digital technology company that has been delivering innovative projects and solution to clients across Australia for over a decade.

We specialise in design, development and consulting on digital technology projects, from concept through to completion.

We are passionate about delivering excellent outcomes to our clients, and we have the expertise, methodologies and drive to ensure consistently successful results.

We believe that the key to our results is in the collaborative relationships we build and maintain with our clients. Our public sector client list includes high profile organisations around Australia including the Departments of Premier and Cabinet in WA & NSW, Department of Regional Development, Department of Finance and Services, Queensland Health, Landgate, Lotterywest and the Government Chief Information Office, among many others. Our private sector client lists includes high profile organisations including Toyota, O'Brien, INPEX and Rio Tinto.


After more than a decade of successful digital project delivery, we have the capability & experience necessary to deliver turn key solutions and services throughout the project lifecycle – from initiation through to completion. We have a vast amount of real world project experience on which to draw, in order to ensure the success of your next project.

Specific services we provide under Category 3 include: Server Installation and Configuration; Application Installation and Configuration; Software Upgrades; Security Patching and Updates; Stress Testing; Scalability; Software Support for Sharepoint, Plone, Python, Zope, PHP, Javascript, Node, jQuery, HTML5 & CSS; System and Environment Testing; Performance Management; Web & Cloud Technology Optimisation; Support and Maintenance Agreements.


Not Applicable


Not Applicable

136

DXC United Pty Ltd (Previously known as UXC Limited)

ACN 067 682 928 / ABN 65 067 682 928

Contact Name: Chris Upstone





Website: www.uxc.com.au

ABOUT US

UXC is the largest Australian Owned IT Services organisation, and the second largest provider of consulting services to the Australian ICT marketplace. These services are provided from the broad spectrum of capabilities within the UXC group. UXC Limited is a publicly listed ASX 300 company (www.uxc.com.au) with annual revenues of almost $600 million, a proven track record of excellence in customer delivery, outstanding business and technical depth, a strong, debt -free financial position and over 2,700 staff located in Australia.


UXC offers a wide range of ICT Infrastructure solutions including Enterprise Mobility, Wireless, Entertainment and Content, Cloud, Data Centre, Collaboration, Network Infrastructure, Outsourcing, Managed Services, Support Services.


As a solution provider, UXC partners with technology leaders to provide our customers with best -practice solutions. We invest significantly in these partnerships in terms of training, people, IP and innovation, because we know our customers gain a distinct advantage when we leverage the best there is in world class technology. Vendor partner certifications include, Alcatel Lucent. Premium Partner, Apple. Authorises Reseller, Cisco. Gold Certified Partner, Citrix. Citrix Solution Advisor (CSA) Silver Partner, Commvault. Platinum Partner and an Accredited Support Partner (CASP), Microsoft. Gold Partner, NetApp. System Integrator, Riverbed. Diamond Partner.


We can provide independent advice and the ultimate solution based on the most appropriate technology for our customers’ particular environment and business outcomes. Furthermore, our inclusion as part of the larger publicly-listed UXC Limited company provides our team with the enhanced ability to integrate a number of other specialty technologies as required to deliver the specific solutions and business outcomes our customers require. Industry partners include, Juniper Networks, Alcatel Lucent, Apple, Aruba Networks, CA Technologies, Cisco, Citrix, Commvault, Genesys, HP, Microsoft, NetApp, Quantum, Riverbed, Splunk, Tripleplay, and VMware.

137

Red Rock Consulting Pty Ltd (Previuosly Red Rock Consulting Pty Ltd was trading as UXC Red Rock

ACN 081 356 425 / ABN 59 081 356 425

Contact Name: Adrian Morin / Trish Mowatt





Website: www.uxcredrock.com

ABOUT US

At UXC Red Rock, we recognise that no two businesses are exactly the same thus we tailor our solutions to meet your specific business requirements. We can provide a fully outsourced 24x7 Managed Service through to “on demand” ad hoc support that supplements your internal team. Options are available for both remote and local on-site resources. Our highly trained and experienced team is fully dedicated to managing and supporting our client’s mission-critical applications and underlying ICT infrastructure. Our consultants bring with them years of experience, specialist industry knowledge and vast product knowledge which allows them to quickly tackle the most complex issues using our ITIL v3 Service Delivery processes. We welcome the opportunity to tailor a solution for our clients to cater for all deployment models and budgets.


UXC Red Rock’s Managed Services can help to improve service delivery through our ITIL v3 based processes, and by leveraging the experience and insights we have gained in managing and supporting over 175 clients. UXC Red Rock Managed Services is comprised of more than 125 dedicated functional, development, database and infrastructure consultants each of whom have, on average, 11 years of Oracle specific experience. Environments we manage and support include:

Oracle Applications: E-Business Suite, JD Edwards (JDE), PeopleSoft, Demantra, Primavera, Hyperion, WebCenter, OBIEE (Business Intelligence), Middleware: WebLogic, Oracle Fusion Middleware, SOA Suite, WebMethods, Database: Oracle, MySQL, SQL Server, DB2 Infrastructure: UNIX (OEL, Solaris, Linux, HP-UX, AIX), Windows, Storage, Backup, Network, Virtual (OVM – Oracle VM, VMWare, Hyper-V), VDI, Web Services, Cloud, IaaS, PaaS, SaaS


UXC Red Rock is an Oracle Platinum Partner in applications, technology and database and a Microsoft Gold Certified Partner. All staff within UXC Red Rock are required to maintain their skills and technical knowledge for their area of expertise and UXC Red Rock maintains a number of Oracle certifications highlighting our commitment and depth of knowledge in the proposed platform.


UXC Red Rock maintains a Partner Network program which is designed to extend and enhance our capability where it is deemed appropriate and in line with UXC Red Rock’s core values. The UXC Red Rock Partner Network program identifies Elevated Sales Partners, Managed Services Partners and Consulting Partners.



138

Velrada

ACN 136 050 701 / ABN 38 136 050 701

Contact Name: Dominic Nolan





Website: www.velrada.com

ABOUT US

Velrada is an award winning Australian transformational consulting firm, specialising in consulting services, enterprise solutions and digital intelligence. Over the past five years Velrada has built a strong track record working with WA state government in the end-to-end design, development and delivery of complex or highly visible ICT projects. Our team has delivered application support, solution management, business process support, data governance and quality support-related services, to a range of large-scale, complex organisations including within heavy industries such as mining, oil & gas and engineering. These projects have focussed on improving operational efficiencies and cost-effective service delivery. In addition, Velrada provides infrastructure management, monitoring and optimisation services, end-user computing, and application and technical support, with recent engagements including the design and delivery of the data centre strategy for a global EPCM provider.

Our successful track record is combined with strong engagement as a preferred partner of Microsoft, Sitecore, RecordPoint, Jive, Datazen, K2 and other ICT vendors, to ensure that we are certified and highly competent in a range of technology platforms. This ensures we can provide credible and expert guidance around system functionality, design, specification and selection.


ToGAF, ITIL, Azure, AWS, data centre, applications service management, infrastructure management, cross platform, custom development, analytics, reporting, enterprise content management, enterprise data integration & management, master data management, system & environment testing, operations management.


Gold Microsoft-Certified Partner in Collaboration & Content, Business Intelligence, Customer Relationship Management, K2 Insider.


ICT partners of Microsoft, K2, Sitecore, RecordPoint, Jive, Datazen, Nintex, NextGen Group, Macquarie Telecom, NEXTDC. Velrada is affiliated at a corporate and/or individual level within a number of organisations; including Records & Information Management Professionals of Australia (RIMPA), Institute of Information Management (IIM), Microsoft User Groups – SharePoint & CRM, Change Management Institute, Project Management Institute, International Institute of Business Analysis (IIBA), Australian Information Industry Association (AIIA), Chamber of Commerce & Industry (CCI).

139

Vizstone

ACN 140 156 592 / ABN 24 140 156 592

Contact Name: Kathryn Soares




Address: 17 Pearson Way, Osborne Park, WA 6017

Website: www.vizstone.com

ABOUT US

Vizstone is a WA based independent supplier of Managed Environment Services, ICT Business Solutions Implementation Services, plus Planning and Advisory Services. Vizstone’s 100% local presence and customer focus means that we have the people, processes, partnerships and industry alliances, to provide services in a productive, cost effective and flexible manner.

Vizstones Managed Environment Services are used by 30 companies and departments in WA, ranging from 12 to 1000+ employees. Vizstones Managed Environment Services platform, processes and tools are based on recognised industry practices and global standards. Vizstone can tailor its Managed Environment Services to suite your business practices and continuity needs.

Vizstone establishes trustful and effective working relationships with it Managed Environment Services customers, ensuring that their business needs are front of mind in every aspect of the service, from the simple supply of ICT Infrastructure, managed helpdesk environments, through to complex architectural re-engineering of environments and sophisticated change control.

Vizstone has un-biased partnerships with many global ICT product and platform suppliers plus local ICT product suppliers. This allows Vizstone to offer Managed Environment Services, which are biased towards the needs of your business and not based on what may be the easiest or most profitable solution for Vizstone or its partners to provide.


Managed Environment Services, Help Desk, ICT Reporting, ICT Infrastructure, Racks, Blades, Servers, Storage, UPS, Communications, Switching, Routing, VOIP, Firewalls, Wireless, Video Conferencing, WAN Accelerators, Compression, Messaging & Collaboration, Antivirus, SPAM & Filtering, Disaster Recovery, Virtualisation, Desktop Engineering, System Engineering, Solutions Architecture, Service Delivery Management, Server Monitoring, Network Monitoring, Licence Management, Asset management, ICT Auditing, Microsoft Server Operating Systems, Microsoft Desktop Operating Systems, Unix, Solaris, Linus, BSD, IOS.


Juniper, Oracle, Aruba, Riverbed, Microsoft, Cisco, HP, VMware, Blue Coat, Citrix, CommVault, EMC, Extreme Networks, Hitachi, Kaseya, Symantec, Trend Micro, Websense, Mobile Iron, Palo Alto, ITIL, ITSM, PRINCE2. MCSA, MCP, MCITP, VCP, MCTS, MCSE, MCDST, CCNP, CCNA, CCDP, CCEA, HP MASE.


Vizstone partners with Oracle, Juniper Networks, Riverbed, HP, Aruba, Palo Alto, Microsoft, Citrix, VMware, Cisco, Trend Micro and others.

140

Winthrop Australia

ACN 009 060 084 / ABN 74 043 852 709

Contact Name: Cedric Celestine




Address: Hackett entrance #2 Level 1, Guild commercial centre Crawley 6009

Website: www.winaust.com.au

ABOUT US

Winthrop Australia has over 19 years experience, in the government, education and corporate arena, providing IT consultancy services to various organisations. The diverse expertise of Winthrop Australia’s staff and their commitment to ICT Best Practice methodologies mean that we can provide a range of services that meet current and future ICT needs of organisations.


• ICT Planning Services - Winthrop Australia provides project and strategic ICT planning services to organisations so that they can readily achieve business goals through the use of technology.

• Network Services Delivery – Winthrop Australia provides planning, procurement and deployment of Local Area Networks, Wireless Networks and associated services.

• Server and Storage Deployment – Winthrop Australia provides planning, procurement, deployment and maintenance of server and storage solutions. Winthrop Australia has expertise in both Microsoft and Apple server solutions along with Virtualisation and SAN storage.

• Desktop Management Services - Winthrop Australia provides SOE (Standard Operating Environment) delivery and deployment services for both PC and Apple desktops, notebooks and mobile devices including tablets and iPads.

• Repairs and Maintenance – Winthrop Australia’s repair centre has qualified staff to provide warranty and non-warranty repairs to Lenovo, Samsung and Apple equipment.


Microsoft - Silver certified partner, Citrix – Silver

Cisco – Select, HP Australia – Silver

Apple – Certified Technical Coordinator, Professional Development

Ruckus - BigDog , VMware - Professional


Microsoft, Citrix , Cisco, HP Australia, Apple, Hitachi Data Systems, Lenovo, Trend Micro, Hitachi Data Systems , Ruckus , Vmware

141

Xpanse

ACN 137 540 071 / ABN 97 221 595 594

Contact Name: Tarran Merlo




Address: 85 Havelock Street, West Perth 6005

Website: http://www.xpanse.com.au

ABOUT US

Xpanse is a leading Australian specialist IT integrator with more than 11 years’ experience in helping organisations successfully develop and implement industry-leading storage, compute and virtualisation platforms.


Enterprise Storage, Unified Computing, Data Protection and Recovery, Branch Consolidation and WAN Optimisation, Virtualisation, Data centre Infrastructure, Professional Services

Xpanse provides a range of service capabilities to organisations across the public and private sectors. Some of these include:

• NetApp, Pure, Cisco, Commvault, VMware, Riverbed & APC design, procurement, installation & maintenance

• SnapManager software suite installs • Multi-site replication and IT continuity via storage replication and virtualisation recovery

technologies • Environment audits & health checks • Data migration services • Data centre design & commissioning • Data centre relocation services • Cloud extensibility • Managed services


NetApp Accredited Sales Professional, NetApp Certified Implementation Engineer (NCIE) - SAN, 7M, NetApp Accredited Storage Architect Professional (NASAP), NetApp Certified Cluster-Mode Data Administrator (NCCMDA), NetApp Certified Data Administrator (NCDA), NetApp Certified Implementation Engineer (NCIE) - B&R, NetApp Certified Storage Associate (NCSA), NetApp E-Series Implementation Engineer, Cisco Certified Internetwork Expert, Cisco Certified Networking Associate (CCNA), Designing Cisco Data Center Unified Compute (642-994), Cisco Data Centre UCS Sales Specialist (650-987), Pure Accredited Technical Specialist, Pure Accredited Partner Installer NetApp Certified Implementation Engineer (NCIE) - SAN, CM, Commvault Solution Architect (CVSA),Veeam Availability Suite (VTSP/VMSP), Riverbed Certified Solutions Professional


NetApp Platinum Partner, Pure Storage Partner, Riverbed Platinum Partner, APC Premier Partner, VMware Enterprise Partner with Server Virtualisation & Business Continuity Specialisations, Cisco Premier Partner, CommVault Partner, Veeam Partner


http://www.xpanse.com.au/

142

Zetta

ACN 106 003 490 / ABN 69 106 003 490

Contact Name: [email protected]




Address: Level 6, 10 William St Perth 6000

Website: www.Zetta.com.au

ABOUT US

Zetta is an Australian, privately held company established in August 2003. We employ over 150 highly skilled ICT services staff and offer services specialising the in the design, commissioning and management of ICT Infrastructure.

Zetta provides services to transform and manage your ICT infrastructure leveraging our own Australia wide high speed network, hosting and cloud platform solutions combined with the best public cloud offerings in the market. No matter how far along the journey to the cloud your organisation is, we have the complete toolset to assist you to navigate a successful transformation to a modern, cloud enabled future.


Zetta provides a diverse range of flexible Managed ICT Services, our focus is the client and our approach is personable. Our proven solutions and experience allows us to manage the most complex enterprise environments efficiently, safely and securely, allowing you to put the focus back on your core business and strategic operations.

Other Services offered include Solution Architecture; Network; Data Centre to Cloud; End User Computing and Productivity; Applications Management and Development; Unified Communications and Managed Services. We have a proven track record of providing ICT services across a wide range of industry verticals including Government; Mining, Oil and Gas; and Finance.

Zetta has experience offering services to customers ranging from medium to enterprise sized organisations.

Zetta owns and operates a cloud platform called ZettaGrid offering cloud IaaS, PaaS and via data centres in Perth, Sydney and Melbourne with high speed interconnects and MPLS and Ethernet connectivity provisioning services.


Zetta holds certifications and qualifications in; ISO 9001:2008 Quality Management; PCI DSS Compliant; AGIMO Federal Govt. Data Centre as Service Multi-Use List Member; VMware Partner of the Year 2013; Veeam Partner of the Year 2011 and 2014; and Microsoft Partner Awards Australian Finalist 2009 and 2014.


Not Applicable

Documents

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