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Contra Costa County 2016 Residential Services Guide Reduce, Reuse, Recycle

Contra Costa County 2016 Residential Services Guidesite.republicservices.com/.../county-customer-guide-red-2016.pdf · Contra Costa County 2016 Residential Services Guide Reduce,

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Contra Costa County 2016

ResidentialServices Guide

Reduce, Reuse, Recycle

REMINDERS• Recycling carts are available in two

sizes: 64 gallons and 96 gallons.• Collections are BIWEEKLY (every

other week) on the same day as your garbage service.•Besureallmaterialsfitinsidethecart

with the LID CLOSED.• For missed pickup, call within 24 hours

to report which cart was not serviced.• Before discarding, consider reusing or

donating. Go to www.cccrecycle.org or call the County Recycling Hotline at 1-800-750-4096 for suggestions and tips.

• You can recycle electronic items. For e-waste recycling see Toxics page.

OK FOR RECYCLING

Corrugatedcardboard

Chipboard, paper products,

paper

Empty cans, small metal items

Empty plastic containers, small items, bags (bagged)

Empty glass containers

Corrugated cardboard

Chipboard

Paper products

Paper

Metal cans

Metal items

Glass

Plastic bags

Plastics

RECYCLINGBiweekly Service for Brown Cart

NOT FORBROWN CART

Electronics (Toxics) Food Scraps (blue cart) Green Waste (green cart) Garbage (blue cart) Hazardous Waste (Toxics) Milk, juice cartons (green cart)

Styrofoam (blue cart)

Place cart out by

5 a.m. At least 4 feet

between carts and

any other object.

Recycle motor oiland BAGGED oil filterscurbside.

NEW!

NEW!

NEW SERVICE!Recycle batteries and CFLs!Bag and place ON TOP ofrecycling cart.

REMINDERS• Collection is BIWEEKLY (every

other week) on the same day as your garbage service.

•Besureallmaterialsfitinsidethecart with lid closed.

• For a missed pickup, call within 24 hours to report which cart was not serviced.

• New residents without a green cart, can request one online at www.republicservices.com/site/ pacheco-ca or by calling Customer Service at (925) 685-4711.

• FREE home composting work-shops are available in your area. Visit www.cccrecycle.org or call the County Recycling Hotline at 1-800-750-4096 to learn more.

ORGANICSBiweekly Service for Green Cart

Place cart out by 5 a.m. Leave at least 4 feet between carts

and any other object.

OK FOR COMPOSTINGCacti

Fruits

Milk, Juice Cartons

Prunings

Straw

Vegetables

Yard trimmings

NOT FORGREEN CART

Food (blue cart)

Ivy (blue cart)

Metal (brown cart)

Palm fronds (blue cart)

Pet waste (blue cart)

Plastic bags (brown cart)

Rocks and concrete

Sod and dirt

• Place only trash in your blue garbage cart. (Recyclables go into your brown cart; yard waste goes into your green cart.)•Besureallmaterialsfitinsidethe

cart with lid closed.• For a missed pickup, please call

within 24 hours to report which cart was not serviced.

• Before discarding, consider reusing or donating. Visit www.cccrecycle.org or call the County Recycling Hotline at 1-800-750-4096 for tips and suggestions.

REMINDERS

Place cart out by

5 a.m. Leave at least

4 feet between carts

and any other

object.

Monthly GarbageCollection Rates

Cart Size Rate20 Gallons ……… $13.9732 Gallons ……… $18.2964 Gallons ……… $27.2696 Gallons ……… $35.36

Note: Rates are determined by the size of garbage cart. Residents can save money by recycling more and reducing the amount of trash and the size of their garbage cart.

GARBAGEWeekly Service for Blue Cart

Items below are not for On Call Cleanups. Call Republic Services at (925) 685-4711 for pickup options and fees or visit www.cccrecycle.org or call the County Recycling Hotline, (800) 750-4096, for recycling or disposal options.

Big car parts (tires, transmissions, engines), large furni-ture, mattresses.

Refrigerators, freezers, air conditioners or appliances with Freon. Because of Freon, these items require special handling, and a fee applies for pickup.

Microwaves, dryers, heaters, ovens, appliances with mer-cury switches require special handling. Pickup fees apply.

Rocks, dirt, concrete, tree stumps and large tree trunks. Contact your local transfer station.

TVs, computer monitors, printers, fax machines, DVD play-ers, cell phones, other e-waste. These can be picked up at no charge or taken free to an e-waste facility. See Toxics Page.

Hazardouswaste:motoroilandfilters(oilandfilterscan be picked up curbside), car batteries, anti-freeze, solvents, paint, pesticides, cleaners. See Toxics Page.

NOT OK for Cleanups

WHAT NOT TOPUT IN YOURGARBAGE CART

Batteries Fluorescent bulbs Hazardous Waste Medical sharps Recyclables Yard waste

Place items at the curb before 5 a.m., preferably the night before your cleanup day.

All items must be stacked in one place. No loose piles. Items must be bagged, tied or placed in containers including metal and plastic trash cans. Containers will be taken unless instructed otherwise by a note on the container. Containers must weigh less than 150 lbs.

Bagged items: bags must weigh less than 50 lbs.

Bundled items: Tie bundles with string or cord strong enough to keep bundle intact. Cut and tie branches, prunings or wood so bundles are 4 feet or less in length and less than 24 inches in diameter. (Four bundles at maximum size are equivalent to nearly 2 cubic yards in volume.) Tree stumps cannot be collected.

Place cleanup items in a single pile at a distance of 5 feet or more from your garbage cart.

Guidelines for Cleanups✓

✓✓

FREE ON CALL CLEANUPSResidents in the unincorporated areas of Contra Costa County may schedule two free cleanups per year at any time. Use cleanups to discard up to two cubic yards of extra trash (either bagged or bundled). To schedule a cleanup, request the service online at www.republicservices.com/site/pacheco-ca or call (925) 685-4711.

Residential customers may have a free pickup of one bulky item twice a year. Just call customer service at

(925) 685-4711 to schedule the pickup of the item.

APPLIANCES• Air conditioner (includes Freon removal)

• Dishwasher

• Dryer

• Freezer (includes Freon removal)

• Hot water heater

• Microwave ovens

• Refrigerator (includes Freon removal)

• Stove

• Washer

• Swamp cooler

FURNITURE• Cabinet

• Chair

• Couch/sofa

• Hide-a-bed

• Box spring (any size)

• Mattress (any size)

• Table

TIRES• Tires (any size)

• Tires with rim (any size)

ELECTRONICS (Not counted as one of your bulky pickups)• Computer monitors

• Electronics

• TV (any size)

If you need more than two pickups within a year, items after the second FREE bulky item can be picked up for a fee.

BULKY ITEMSFree Pickup: Two Items

Moving?If you are moving, please leave your recycling, organics and garbage carts in a secure location for the next resident and call us to discontinue service.

Payment OptionsCustomers have four convenient ways to pay their garbage bills:• Online. Make one-time

payments or sign up for auto bill-pay with your credit card or bank account by visiting http://awbillpay.inetbiller.com. You may also call us at (925) 685-4711 to set up your auto bill-pay account.

• By mail, using the envelope provided with your bill.

• By phone, with American Express, Discover, MasterCard or Visa. We do not accept checks over the phone.

• In person at Republic Services’ office at 441 N. Buchanan Circle, Pacheco, or by cash or check only at Char’s Flowers, 516 Main St. in Martinez.

How to Reach UsFor questions about your service or bill:

• Visit www.republicservices.com/site/pacheco-ca where you can order a cart repair, schedule a cleanup, report a missed collection and request other services online; or

• Call (925) 685-4711, fax (925) 685-4735; or

• Write to 441 N. Buchanan Circle, Pacheco, CA 94553, attn: Customer Service Manager.

Extra MaterialResidents can use both of their free On Call Cleanups for extra trash. For details check the Blue Garbage Cart page.

If you have a party or other special gathering and expect more trash or recycling than usual, call 24 hours prior to your regular collection day to arrange for a pickup of extra garbage. Call (925) 685-4711 for rates and scheduling.

Holiday TreecyclingRepublic Services will notify you in your November or December solid

waste bill of the holiday tree recy-cling program. Flocked trees will not be recycled.

Service During HolidaysIf your service days falls on Christmas or New Year’s Day or later in the week, service will be a day later. Those normally serviced Friday will be serviced Saturday.

Missed Collection?Please call (925) 685-4711 within 24 hours to report that your garbage, recycling or organics cart has not been serviced.

Going on Vacation?Please schedule vacation holds in advance:• Minimum 2 weeks per hold.• Maximum 4 holds per year.Call (925) 685-4711 for information or go to www.republicservices.com/site/pacheco-ca.

Unresolved Service IssuesCustomers with unresolved service issues can contact the Contra Costa Conservation and Development Department, 30 Muir Road, Martinez, CA 94553. Phone: (925) 674-7203.

Cart SizesCarts are available in the following sizes:

• Garbage: 20, 32, 64, 96 gallons (See rates on Blue Garbage Cart page.)

• Recycling: 64 gallons, 96 gallons.

• Organics: 96 gallons.

• Cart dimensions:

Size Height Width Depth Footprint20 gal. 32.6” 19.8” 18.0” < 2.0 sq. ft.32 gal. 38.5” 19.0” 22.0” 2.0 sq. ft.64 gal. 42.0” 25.5” 27.0” 2.5 sq. ft.96 gal. 46.5” 26.5” 33.5” 3.0 sq. ft.

Quick &Convenient!

SERVICESJust Give Us a Call

What Happens to Recyclables & GarbageQ. What happens to my recyclables after

I put them in my brown cart?

A. After your recyclables are emptied into our truck, they are taken to Republic Services’ recycling and sorting facility at Newby Island in Fremont.

The recyclables travel down a conveyor belt, and employees separate them into differ-ent commodities. The different material types are then baled together and sold.

Q. What happens to my garbage after I put it in my blue cart?

A. Anything put in the garbage becomes trash forever. What you put in your blue garbage cart (even recyclables like cardboard, cans, bottles) is taken to our Martinez Transfer Station to be compacted, then transported to Keller Canyon Landfill in Pittsburg.

Employees do NOT sort through garbage and pick out recyclable items.

Please put all recyclable items in the brown recycling cart!

Q. What happens to my organics after I put it in my green cart?

A. Organics placed in your green cart are taken to a facility in Richmond and composted.

FREE Reuse Area at HHW FacilitiesNeed paint? Gardening products? Clean-

ing chemicals?

Visit the Reuse Room at Cen-tral Sanitary’s HHW Facility, 4797 Imhoff Place, Martinez, 9:00 a.m. to 3:30 p.m., Monday through Saturday.

Bay Point residents can go to the Delta Diablo HHW Facility, 2500 Pittsburg- Antioch Hwy., Antioch, 9 a.m. to 4 p.m., Thurs-day through Saturday. Phone: (925) 756-1990 or visit www.ddsd.org.

Freecycle, Craigslist, Trash BackwardsRecycling is the last of the 3 Rs – Reduce,

Reuse, Recycle.

Make an effort to incorporate the first two (Reduce & Reuse) into your everyday life.

Check Craigslist.org, trashbackwards.com and Freecycle.org to help you find new homes for unwanted goods, and they’re great sources of free (or cheap) goods or reuse tips.

CONSERVEDoing More – Beyond Curbside!

Plastic vs. Reusable BagsAmericans use billions of

plastic bags. Many end up in the landfill or ocean.

Consider using reusable bags to shop. Stores have re-usable bags for purchase. Some offer discounts if you bring reusable bags.

If you do have plastic bags, stuff them into a plastic bag and when full place the bagged plastic bags in the brown cart for recycling.

Why You Cannot Curbside Recycle...Styrofoam: Since Styrofoam is low quality,

cheaper to produce from virgin materi-als and usually contaminated with food, there is no recycling market for it, and it goes straight to the landfill. A large amount of Styrofoam products end up as litter and reach the ocean, where they break down into smaller bits and are ingested by birds and sea animals. Avoid Styrofoam whenever you can and tell your favorite restaurants to switch to greener packaging.

Chipbags: Packaging materials for chips are not recyclable because they are an amalgam of multiple ma-terial types. Aluminum foil is bound to plastic. These materials cannot be separated for recycling so unfortunately they have to go in the garbage.

Motor Oiland Oil Filters

Your Options for TVs, Monitors, Electronics

HouseholdHazardous Wastes

• Pour motor oil into a clear plastic container like a milk jug.

• Tape lid to close it securely.• Place beside your BROWN

recycling cart.• Maximum 3 gallons of oil per

pickup.•Placeoilfiltersina

sealable plastic bag, i.e., Ziploc, seal.

• Place beside recycling cart.

Cooking Oil• Pour cooking oil into a clear

plastic container like a plastic milk jug.

• Tape lid to close it securely.• Recycle cooking oil at a local

HHW facility or dispose of it in your blue trash cart.

State law prohibits putting CRTs (televisions and comput-er monitors), computers, keyboards, printers, ink and toner car-tridges, fax machines, cellular phones, DVD players, VCRs, radios and other electronics in the garbage. Electronic waste must be taken to a licensed facility.Customers can call to sched-ule an e-waste pickup at no charge. For a list of e-waste facilities in your area, visit www.cccrecycle.org/hhw or call 1-800-750-4096.Bay Point residents can take their e-waste to the Delta HHW Facility. Visit www.ddsd.org or phone (925) 756-1990 for a list of what is accepted at the Delta HHW Facility.

Old Pills Piling Up?Remove labels, place in sealable plastic bag and take old medications (8-5, M-F) to the local sitesbeloworvisitwww.cccrecycle.org/hhwtofindadditionallocations.• Sheriff Substation, County Hospital, 2500 Alhambra Ave. and the Sheriff’s Field Operations

Bldg., 1980 Muir Road, both in Martinez.• Concord Police, 1350 Galindo St.; Pleasant Hill Police, 330 Civic Drive.• Bay Point residents can take medicines to the Delta Diablo HHW Facility in Pittsburg.

TOXICSHousehold Hazardous Waste

FIRE DANGER!Cell phones with batteries can be

flammable.Pleasetakecellphones to an electronics

recycling facility.

It is illegal to put hazardous waste in garbage or recycling. Recycle car batteries, latex paint, antifreeze, mercury ther-mometers, pesticides, solvents and house-hold chemicals FREE at Central San’s HHW Facility, 4797 Imhoff Place, Martinez. Bring ID. Visit www.centralsan.org or call (800) 646-1431.Bay Point: Take items to the Delta HHW Facility, 2500 Pittsburg-Antioch Hwy., Pitts-burg. Bring ID. Visit www.ddsd.org or call (925) 756-1990.

SharpsIt is illegal to put sharps (syringes, needles) in garbage or recycling. Put in sharps con-tainer and disposed of through a mail-back program or at an officialdrop-offsite.Visitwww.cccrecycle.org/hhwtofindoneor call (800) 750-4096. For Bay Point: Take sharps containers to the Delta HHW Facility.