Contents · Qualifications Pack for Coal Handling Operator - Thermal Power Plant 3 Keywords /Terms Description Sector Sector is a conglomeration of different business operations having

PSS/N1004 Perform operations of coal handling plant

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Contents 1. Introduction and Contacts.…………….…...….……1

2. Qualifications Pack……….……...........................2

3. Glossary of Key Terms……….……………………..….3

4. OS Units……………………………………………………....5

5. Annexure: Nomenclature for QP & OS…….....25

6. Assessment Criteria.......................................27

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SECTOR/S: POWER

SUB-SECTOR: Generation

OCCUPATION: Operation & Maintenance - Generation

REFERENCE ID: PSS/Q1703

ALIGNED TO: NCO-2015/3131.9900

Brief Job Description: The individual in the job role manages various coal handling plant

operations and monitoring of equipment in the plant and takes appropriate actions to

ensure safe, efficient and reliable operation of the systems. Also, the operator takes

decisions related to the day to day operation of coal unloading, coal storage, coal

transport through conveyor belts and jobs related to coal management including coal

crushing.

Personal Attributes: The individual must be physically and mentally fit to undertake

laborious activities, as necessary. The individual should be good at interpersonal skills

as well, to coordinate with internal and external personnel . The candidate should not

be allergic to dust and coal fumes.

➢ OS describe what

individuals need to do, know and understand in order to carry out a particular job role or function

➢ OS are

performance standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding

Power Sector Skill Council (PSSC) Plot No. 4, Institutional Area, CBIP Building, Malcha Marg, Chanakyapuri, New Delhi- 110021

E-mail: [email protected]

Qualifications Pack- Coal Handling Operator - Thermal

Power Plant

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Introduction

QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR POWER SECTOR

mailto:[email protected]

Qualifications Pack for Coal Handling Operator - Thermal Power Plant

2

Qualifications Pack Code

PSS/Q1703

Job Role Coal Handling Operator - Thermal Power Plant

(Applicable for National Scenarios) Credits TBD Version number 1.0

Sector Power Drafted on 11/03/2019

Sub-sector Generation Last reviewed on 11/03/2019

Occupation Operation & Maintenance - Generation

Next review date 11/03/2023

NSQC Clearance on 22/08/2019

Job Role Coal Handling Operator - Thermal Power Plant

Role Description

The Coal Handling Operator - Thermal Power Plant is responsible for carrying out coal handling plant operations, monitoring equipment and taking appropriate actions to ensure safe, efficient and reliable operation of the systems.

NSQF level 4

Minimum Educational Qualifications

Maximum Educational Qualifications

ITI (Electrical/Mechanical)

Not Applicable

Prerequisite License or Training Not Applicable

Minimum Job Entry Age 18 Years

Experience Not Applicable

Applicable National Occupational

Standards (NOS)

Compulsory: 1. PSS/N1704 Perform operations of coal handling plant

2. PSS/N1331 Apply basic health and safety practices for

power related work

3. PSS/N1336 Working effectively with others

Performance Criteria As described in the relevant OS units

Job

Det

ails


3

Keywords /Terms Description

Sector Sector is a conglomeration of different business operations having similar business and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.

Sub-sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.

Occupation Occupation is a set of job roles, which perform similar/ related set of functions in an industry.

Job role Job role defines a unique set of functions that together form a unique employment opportunity in an organisation.

Occupational Standards (OS)

OS specify the standards of performance an individual must achieve when carrying out a function in the workplace, together with the knowledge and understanding they need to meet that standard consistently. Occupational Standards are applicable both in the Indian and global contexts.

Performance Criteria Performance criteria are statements that together specify the standard of performance required when carrying out a task.

National Occupational Standards (NOS)

NOS are occupational standards which apply uniquely in the Indian context.

Qualifications Pack (QP) QP comprises the set of OSs, together with the educational, training and other criteria required to perform a job role. A QP is assigned a unique qualifications pack code.

Electives Electives are NOS/set of NOS that are identified by the sector as contributive to specialization in a job role. There may be multiple electives within a QP for each specialized job role. Trainees must select at least one elective for the successful completion of a QP with Electives.

Options Options are NOS/set of NOS that are identified by the sector as additional skills. There may be multiple options within a QP. It is not mandatory to select any of the options to complete a QP with Options.

Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N’

Unit Title Unit title gives a clear overall statement about what the incumbent should be able to do.

Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS they are looking for.

Scope Scope is a set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on quality of performance required.

Knowledge and Understanding

Knowledge and understanding are statements which together specify the technical, generic, professional and organisational specific knowledge that an individual need to perform to the required standard.

Organisational Context Organisational context includes the way the organisation is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.

Technical Knowledge Technical knowledge is the specific knowledge needed to accomplish specific designated responsibilities.

Core Skills/Generic Core skills or generic skills are a group of skills that are the key to learning

Def

init

ion

s


4

Skills and working in today’s world. These skills are typically needed in any work environment in today’s world. In the context of the OS, these include communication related skills that are applicable to most job roles.

Keywords /Terms Description

NOS National Occupational Standard (S)

NSQF National Skills Qualifications Framework

QP Qualifications Pack

OBMS Over Band Magnetic Separator

ILMS Inline Belt Magnetic Separator

CPR Cardiopulmonary Resuscitation

PTW Permit To Work

PPE Personal Protective Equipment

Acr

on

yms


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Overview This unit is about the competencies required for carrying out various operational activities at a coal handling plant in a safe manner.


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Unit Code PSS/N1704

Unit Title (Task)

Perform operations of coal handling plant

Description This unit is about the competencies required for carrying out various operational activities at a coal handling plant in a safe manner.

Scope This unit/ task covers the following:

• unload coal

• crush and store coal

• perform various operations related activities

Performance Criteria (PC) w.r.t. the Scope

Element Performance Criteria Unload coal

To be competent, the user/individual on the job must be able to:

PC1. unload coal using the appropriate equipment such as merry go round and

wagon tippler

PC2. ensure that there is no wastage of coal while loading and unloading it in

merry go round, transportation assemblies and related equipment

PC3. reclaim and stockpile coal supplies as required

PC4. secure release of rail wagons carrying coal by coordinating with railways

personnel

PC5. use belt weigher to gauge the mass of coal

PC6. operate coal sampler to collect coal for sampling

PC7. remove unwanted particulates and objects from the coal

Crush and store coal To be competent, the user/individual on the job must be able to:

PC8. monitor the size of crushed coal and quantum of coal being crushed to

ensure smooth operations of coal crushing plant

PC9. monitor the supporting equipment of coal crushing plant for proper

functioning

PC10. remove the choking of coal from hopper using appropriate methods

PC11. ensure smooth functioning of conveyor belts by continuous monitoring and

escalate any issues encountered during monitoring to the maintenance

team

PC12. compact coal by using dozers and minimize dust by sprinkling water on the

stored coal

PC13. apply necessary precautions to prevent fires and extinguish small fires safely

in the coal storage area

PC14. monitor coal bunkers and the storage bins constantly for overheated coal to

prevent spontaneous combustion

PC15. monitor operation of stacker and ensure coal is stacked in an optimum and

safe way

PC16. operate the dust removal and suppression system for smooth functioning of

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the plant

Perform various

operations related

activities


PC17. maintain accurate daily records of coal received and unloaded

PC18. record details of inspection accurately and clearly in the specified formats

PC19. oil and grease pulleys to protect them from rusting

PC20. monitor functioning of rollers, crushers, gearboxes and chutes for any faults

PC21. monitor the operation of various equipment for common faults and take

corrective action, when required such as vertical, horizontal and positive

displacement pumps, dust removal and suppression system etc.

PC22. install and start sump pump in the coal yard

PC23. identify problems that are not within one’s own capability or limits of

authority and seek support from authorized persons for resolving the same

Knowledge and Understanding (K)

A. Organizational

Context

(Knowledge of the

company /

organization and

its processes)

The user/individual on the job needs to know and understand:

KA1. relevant legislation, standards, policies, and procedures followed in the

organization relevant to own employment and performance conditions

KA2. relevant health and safety requirements applicable in the work place

KA3. own job role and responsibilities and sources for information pertaining to

employment terms, entitlements, job role and responsibilities

KA4. reporting structure, inter-dependent functions, lines and procedures in the

work area

KA5. how to engage with approved specialists for support in order to resolve

incidents and service requests

KA6. importance of working in a clean environment, safe practices and

procedures

KA7. relevant people and their responsibilities within the work area

KA8. escalation matrix and procedures for reporting work and employment

related issues

B. Technical

Knowledge


KB1. coal unloading systems viz wagon tippler and merry go round system,

principle of unloading systems, use of unloading systems and related aspects

KB2. coal crushing technology, type of coal crushers, single stage crushing,

primary and secondary crushing, rotatory breakers, roll crushers

KB3. fire management in coal yard, techniques of fire management in coal yard

viz. dry fog water system, hose pipe water system

KB4. various protection mechanism for coal transportation viz. Belt sway switch,

pull chord switch, zero speed switch etc.

KB5. operations of equipment such as conveyors, crushers, dozers and loaders

KB6. key tools and tackles

Key tools and tackles: Belts, rollers, pulley, gear box, shoot repair, crusher,


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hammers, greasing requirement, vulcanization, coal stacking and

reclamation, belt tripper etc.

KB7. functioning and clutches monitoring parameters of gear boxes, fluid

couplings, clutches

KB8. key components of conveyor belts: magnetic separators (OBMS & ILMS),

belt sways, pull chord switches & zero speed switch

KB9. operation of crushing system in plant – single stage crushing or two stage

crushing, and type of crushers used in plant

KB10. operation of key equipment such as wagon tipplers, beetle chargers,

conveyor belts, apron feeders, ring granulator, vibrating screens, stacker

reclaimers etc.

KB11. tools used in operation of the coal processing equipment and machinery.

KB12. tools and equipment used in testing, repair and maintenance:

Tools and equipment: Pulverization system, rotary parts, valves, bearing and

their alignment

KB13. measurement of parameter reading and its applications

KB14. regular and periodic inspection

KB15. circumstances which may require ad-hoc inspections

KB16. importance of ensuring that tools and equipment are suitable, well

maintained, calibrated and operating effectively

KB17. working principles and operations of alignment rollers bulldozers, gravity

rollers, coal reclaimers, monitoring of dust control etc.

KB18. coal to electricity cycle

KB19. heat value/calorific value of coal, coal sizing etc.

KB20. basics of electricity

KB21. principles and practices of electrical safety

KB22. common electricity terminology and it’s correct interpretation

Common electricity terminology: Current, Voltage, Resistance, Inductance,

Capacitance, Kilovolt ampere (kVA), Kilowatt (kw), active power, Kilowatt

hour (kwh), Power factor

KB23. correct postures for performing various activities in a coal handing plant

KB24. methods and parameters to check quality of line components against

required quality standards methods

Methods: Visual inspection, binoculars, measuring tape, use of instruments

KB25. personal protective equipment (PPE) and clothing

PPE: Safety helmet, safety glove, safety shoe, climbing harness, lanyard and

tool belt (when climbing), earth rod (discharge rod), safety rope that must

be worn during inspection, repair and maintenance activity and from where

can it be obtained

Skills (S)


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A. Core Skills/

Generic Skills

Writing Skills

The user/individual on the job needs to know and understand how to:

SA1. communicate effectively with other operators and plant personnel and write

the information communicated by the in-charge of work

SA2. prepare written instructions and relay instructions to follow-on shifts when

multishift operations are used

SA3. write accurately about the technical problems and condition of the site

SA4. note testing repair observations and critical points

SA5. prepare and fill in all technical forms and data as per guidelines and format

Reading Skills


SA6. read and correctly interpret written sentences and paragraphs

SA7. read and correctly interpret metric system units for all measurements

SA8. read and correctly interpret the rules and methods in standard operating

procedure documents

SA9. read and correctly interpret equipment manuals to identify operational

details and specifications

Oral Communication (Listening and Speaking skills)


SA10. communicate clearly with team and other staff members

SA11. discuss task lists, schedules and activities

SA12. interact with the junior engineer to clarify instructions and doubts

B. Professional Skills

Decision Making


SB1. communicate clearly with team and other staff members

SB2. discuss task lists, schedules and activities

SB3. interact with the junior engineer to clarify instructions and doubts Plan and Organize


SB4. plan and organize tasks to meet quantity and quality specifications and

targets

Customer Centricity


SB5. build customer relationships and use customer centric approach in taking

decisions

Problem solving


SB6. identify problems and review related information to develop and evaluate

options and implement solutions

SB7. monitor problem solving to take corrective action with individuals and


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organizations

SB8. analyse problems and changes in conditions, operations, and the

environment to solve problems

Analytical Thinking


SB9. analyse the problems in the equipment to identify root causes

SB10. collect information and technical data and define process for equipment

testing

SB11. analyse the problem and required actions to resolve them to determine

which issues are to be escalated, and to whom

SB12. develop holistic and comprehensive profile of products based on segregated

discrete process stages

Critical Thinking


SB13. critically evaluate operation parameters in relation to product features

intended to ensure a match


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NOS Version Control

NOS Code PSS/N1704

Credits TBD Version number 1.0

Industry Power Drafted on 11/03/2019

Industry Sub-sector Generation Last reviewed on 11/03/2019

Occupation Operation & Maintenance - Generation

Next review date 11/03/2023

PSS/N1331 Apply basic health and safety practices for power related work

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Overview This unit covers health, safety and security for power related work. This includes procedures and practices that candidates need to follow to help maintain a healthy, safe and secure work environment in a power plant, power station/ substation or on the field while working on power equipment.


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Unit Code PSS/N1331

Unit Title (Task)

Apply basic health and safety practices for power related work

Description This unit covers health, safety and security for power related work. This includes procedures and practices that candidates need to follow to help maintain a healthy, safe and secure work environment in a power plant, power station/substation or on the field while working on power equipment. It covers responsibilities towards self, others, organizational assets and the environment.

Scope This unit/task covers the following:

• Follow workplace health and safety practices

• Follow fire safety practices

• Follow emergencies, rescue and first-aid procedures


Element Performance Criteria Follow workplace

health and safety

practices


PC1. use protective clothing/equipment for specific tasks and work conditions

Protective clothing: leather or asbestos gloves, flame proof aprons, flame

proof overalls buttoned to neck, cuff less (without folds) trousers,

reinforced footwear, helmets/hard hats, cap and shoulder covers, ear

defenders/plugs, safety boots, knee pads, particle masks,

glasses/goggles/visors

Equipment: hand and face shields, machine guards, residual current

devices, shields, dust sheets, respirator

PC2. identify job-site hazards and possible causes of risks/accident at the

workplace

Hazards: electrical hazards; sharp edged and heavy tools; heated metals;

oxyfuel and gas cylinders; welding radiation; hazardous surfaces;

hazardous substances; physical hazards

Possible causes of risk and accident: physical actions; not following

instructions; inattention; sickness and incapacity; health; not taking safety

precautions

PC3. follow procedures for safe working with electrical equipment

Safe working procedures: Tag out/Lock out, PTW (Permit to Work)

PC4. follow warning signs while working with electrical systems

Warning signs: Danger, high voltage area, out of service, etc.

PC5. use standard safe working practices when working at heights, confined

areas and trenches

PC6. test any electrical equipment and system using insulated testing devices

before touching them

PC7. ensure positive isolation of electrical equipment and system as per the

given standards

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PC8. identify any abnormalities in electrical equipment or system installed

alarm and/or noticing parameters from gauge/ indicator installed

Parameters: temperature, pressure, flow and current

PC9. follow safe working practices while working in hazardous conditions to

ensure the safety of self and others

Safe working practices: using PPE; installing and reading safety signs;

handle tools in the correct manner and store and maintain them properly;

keep work area clear of clutter; while working with electricity take all

electrical precautions; safe lifting and carrying practices; use equipment

that is working properly and is well maintained; take due measures for

safety while working at heights, etc. take due measures for safety while

working in confined spaces or trenches, etc.

PC10. use various methods of accident prevention in the work environment

Methods of accident prevention: training in health and safety procedures;

using health and safety procedures; use of equipment and working

practices; safety notices, advice; instruction from colleagues and

supervisors

PC11. identify and retrieve general health and safety equipment in the

workplace

General health and safety equipment: Fire extinguishers; first aid

equipment; safety instruments and clothing etc.

PC12. set up and use scaffolds, elevated platforms and ladders safely

Set up: firm/level base, clip/lash down, leaning at the correct angle,

appropriate load as per capacity, etc.

PC13. inspect scaffolds, elevated platforms and ladders for faults and rectify

them

Faults: corrosion of metal components, deterioration, splits and cracks in

timber components, imbalance, loose rungs, missing/ unfixed nuts or

bolts, etc.

PC14. lift, carry and transport heavy objects and tools safely using correct

procedures from storage to the workplace and vice versa

PC15. inspect power plant and its equipment routinely for any signs of oil, water

and steam leakage

PC16. store flammable materials and machine lubricating oil safely and correctly

PC17. check that the emission and pollution control devices are working properly

in line with environmental policy standards

PC18. use good housekeeping practices at all times

Good housekeeping practices: clean/tidy work area, removal/disposal of

waste material, protect surfaces

PC19. identify common hazard signs displayed in various areas


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Various areas: Chemical containers; equipment; packages; inside

buildings; open areas and public spaces, etc.

PC20. inform the relevant authorities about any abnormal situation/behavior of

any equipment/system without delay

Follow fire safety

practices


PC21. use various appropriate fire extinguishers for different types of fires

correctly

Types of fires: Class A, B, C, D and E

PC22. use appropriate rescue techniques during fire hazard

PC23. maintain good housekeeping in order to prevent fire hazards

PC24. use a fire extinguisher correctly in case of fire

Follow emergencies,

rescue and first-aid

procedures


PC25. administer appropriate first aid to the victims for the relevant injuries

Injuries: Bleeding, burns, choking, electric shock, poisoning etc.

PC26. act promptly and appropriately to an accident situation or medical

emergency in real or simulated environments

PC27. perform and organise loss minimization or rescue activity during an

accident in real or simulated environments

PC28. administer basic first aid including CPR to the victims of heart or cardiac

arrest due to electric shock, before the arrival of emergency services

PC29. demonstrate basic emergency procedures during emergency mock drills

for better understanding of procedures applied in emergencies

Emergency procedures: raising alarm, safe/efficient evacuation, correct

ways of escape, correct assembly point, roll call, correct return to work

PC30. free an affected person from electrocution safely as per the

recommended procedure

PC31. move injured people and others to a safe place during emergencies PC32. write an incident report or dictate a report to another person, and send

report to the authorized person

Incident Report includes details of: name, date/time of incident, date/time

of report, location, environment conditions, persons involved, sequence of

events, injuries sustained, damage sustained, actions taken, witnesses,

supervisor/manager notified


A. Organizational

Context (Knowledge

of the company /

organization and its

processes)


KA1. names (and job titles if applicable), and where to find, all the people

responsible for health and safety in a workplace

KA2. names and location of documents that refer to health and safety in the

workplace

KA3. names and location of people responsible for health and safety in the


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workplace

KA4. documents that refer to health and safety in the workplace

Documents: fire notices, accident reports, safety instructions for

equipment and procedures, company notices and documents, legal

documents (e.g. government notices)

B. Technical

Knowledge


KB1. meaning of “hazards” and “risks”

KB2. health and safety hazards commonly present in the work environment and

related precautions

KB3. possible causes of risk, hazard or accident in the workplace and why risk

and/or accidents are possible

KB4. possible causes of risk and accident

Possible causes of risk and accident: physical actions; not following

instructions; inattention; sickness and incapacity (such as drunkenness);

health hazards (such as untreated injuries and contagious illness); not

taking safety precautions

KB5. methods of accident prevention

KB6. safe working practices when working with tools and machines

KB7. safe working practices while working at various hazardous sites

KB8. where to find all the general health and safety equipment in the

workplace

KB9. various dangers associated with the use of electrical equipment

KB10. positive isolation of electrical equipment and system

KB11. safe handling and disposal of hazardous power plant wastes

KB12. use of emission and pollution control devices and measures taken to

control pollution

KB13. various safety procedures and equipment used to work at heights,

trenches and confined places

KB14. safe working practices specific to working with electrical equipment and

system e.g. lock out/ tag out, PTW, etc.

KB15. preventative and remedial actions to be taken in the case of exposure to

toxic materials

Toxic materials: solvents, flux, lead

Exposure: ingested, contact with skin, inhaled

Preventative action: ventilation, masks, protective clothing/ equipment);

Remedial action: immediate first aid, report to supervisor

KB16. importance of using protective clothing/equipment and other insulated

work gear while handling electrical system and equipment

KB17. precautionary measures taken to prevent fire accident

KB18. various causes of fire


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Causes of fires: heating of metal; spontaneous ignition; sparking; electrical

heating; loose fires (smoking, welding, etc.); chemical fires; etc.

KB19. correct technique(s) of using a fire extinguisher

KB20. different methods of extinguishing fire

KB21. different materials used for extinguishing fire

Materials: sand, water, foam, CO2, dry powder

KB22. emergency rescue techniques applied during a fire hazard

KB23. various types of safety signs and what they mean

KB24. appropriate basic first aid treatment relevant to the condition e.g. shock,

electrical shock, bleeding, breaks to bones, minor burns, resuscitation,

poisoning, eye injuries

KB25. rescue techniques applied during fire hazards

KB26. good housekeeping in order to prevent fire hazards

KB27. correct use of a fire extinguisher

KB28. how to free a person from electrocution

KB29. basic techniques of bandaging

KB30. perform artificial respiration and the CPR Process

Skills (S)

A. Core Skills/ Generic

Skills

Writing Skills


SA1. write an accident/ incident report in local language and/or English

Reading Skills


SA2. read and comprehend basic content to read labels, charts, signages

SA3. read and comprehend basic English to read manuals of operation

SA4. read an accident/ incident report in local language or English



SA5. question coworkers appropriately in order to clarify instructions and other

issues

SA6. give clear instructions to coworkers and subordinates

SA7. remain congenial while discussing and debating issues with co-workers

SA8. follow appropriate protocols for communication based on situation,

hierarchy, organizational culture and practice

SA9. ask for, provide and receive required assistance where possible to ensure

achievement of work-related objectives


Decision Making


SB1. follow organizational rule-based decision-making process

SB2. take decisions with systematic course of actions and/or response


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Plan and Organize


SB3. plan and organize their own work schedule, work area, tools, equipment

and materials to maintain decorum and for improved productivity

Customer Centricity


SB4. build customer relationships and use customer centric approach

Problem solving


SB5. think through the problem, evaluate the possible solution(s) and suggest

an optimum /best possible solution(s)

SB6. seek appropriate assistance from other sources to resolve problems

SB7. report problems that cannot be resolved to the appropriate authority

Analytical Thinking


SB8. identify cause and effect relations in own area of work

SB9. work systematically and logically to resolve the issues, identify the cause

and anticipate unexpected results

Critical Thinking


SB10. critically evaluate the organizational processes to improve them


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NOS Version Control

NOS Code PSS/N1331



Industry Sub-sector Generation, Transmission, Distribution, Distribution Downstream

Last reviewed on 11/02/2019

Occupation Next review date 10/02/2023

PSS/N1336 Working effectively with others

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Overview This unit covers basic practices that improve effectiveness of working with others in an organizational set-up.


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Unit Code PSS/N1336

Unit Title (Task)

Working effectively with others

Description This unit covers basic practices that improve effectiveness of working with others in an organizational set-up.

Scope This unit/task covers the following:

• Work effectively with others


Element Performance Criteria Work effectively with

others


PC1. accept information and instructions from the supervisor and fellow workers

and seek clarification when required

PC2. pass the information to the persons authorized to receive it within agreed

timescales and confirm its receipt

PC3. pass information to others clearly, at a pace and in a manner that helps them

understand it

PC4. assist others in performing tasks in a positive manner with a helpful attitude

PC5. consult and assist fellow workers to maximize effectiveness and efficiency in

carrying out tasks

PC6. use appropriate communication etiquette while working

Communication etiquette: avoid abusive language; use appropriate titles and

terms of respect; do not eat or chew while talking etc.

PC7. listen attentively and respond appropriately while interacting with others at

work

PC8. use appropriate tone, pitch and language to convey politeness, assertiveness,

care and professionalism

PC9. act responsibly and demonstrate disciplined behaviours at the workplace

Disciplined behaviours: Punctuality; completing tasks within agreed

timescales, ensuring quality standards; not gossiping and wasting time,

honesty, etc.

PC10. escalate grievances and problems to the appropriate authority as per the

organisational procedure to resolve them and avoid conflict


A. Organizational

Context

(Knowledge of the

company /

organization and


KA1. legislation, standards, policies, and procedures followed in the company

relevant to own employment and performance conditions

KA2. reporting structure, inter-dependent functions, lines and procedures in the

work area

KA3. relevant people and their responsibilities within the work area

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its processes) KA4. escalation matrix and procedures for reporting work and employment related

issues

B. Technical

Knowledge


KB1. various categories of people that one is required to communicate and co-

ordinate with in the organization

KB2. importance of effective communication in the workplace

KB3. importance of teamwork in organizational and individual success

KB4. various components of effective communication

KB5. key elements of active listening

KB6. value and importance of active listening and assertive communication

KB7. barriers to effective communication

KB8. importance of tone and pitch in effective communication

KB9. importance of avoiding casual expletives and unpleasant terms while

communicating in professional circles

KB10. how poor communication practices can disturb people, environment and

cause problems for the employees, the employer and the customers

KB11. importance of ethics for professional success

KB12. importance of discipline for professional success

KB13. what constitutes disciplined behavior for a working professional

KB14. common reasons for interpersonal conflict

KB15. importance of developing effective working relationships for professional

success

KB16. express and address grievances appropriately and effectively

KB17. importance and ways of managing interpersonal conflict effectively

Skills (S)

A. Core Skills/

Generic Skills

Reading Skills

The user/ individual on the job needs to know and understand how to: SA1. read basic terms and terminologies to accurately interpret work related

documents, labels, supervisor instructions in the local language

SA2. read and interpret accurate information from various relevant work

instructions and records

Writing Skills

The user/ individual on the job needs to know and understand how to: SA3. write clear and legible notes to self, colleagues and seniors to pass messages,

keep records, prepare to-do lists, take down instructions

SA4. write basic numbers, quantities and work-related terminology for operational

requirements in the local language




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SA5. interact with the supervisor in an appropriate to understand the basic

requirements of the product, production plans and other associated

requirements

SA6. give clear instructions to co-workers about the type of output required and

answer queries

SA7. display active listening skills while interacting with co-workers and others in

the workplace


Decision Making


SB1. follow organisation’s rule-based decision-making process

SB2. take decisions with systematic course of actions and response

Plan and Organize


SB3. use appropriate planning to maintain a smooth relationship with fellow team

members

SB4. take steps within one’s limits of authority to initiate modification in plan if the

circumstances require it

SB5. plan and organise tasks to meet targets

Customer Centricity


SB6. check that work meets customer requirements

SB7. deliver consistent and reliable service to internal and external customers

Problem Solving


SB8. work with co-workers and supervisor to resolve any issues that threaten

disruption, increase risk, cause delays or under-achievement of quality and

targets as per the planned schedule

Analytical Thinking


SB9. work systematically and logically to resolve the issues and identify causation

and anticipate unexpected results.

SB10. adopt quick approach and solution towards faults repairing

Critical Thinking


SB11. critically evaluate operation parameters in relation to system normality


24 | P a g e

NOS Version Control

NOS Code PSS/N1336



Industry Sub-sector

Generation, Transmission,

Distribution, Distribution

Downstream

Last reviewed on 11/02/2019

Occupation Next review date 10/02/2023


25

Annexure

Nomenclature for QP and NOS

Qualifications Pack

[ABC]/ Q 0101

Occupational Standard An example of NOS with ‘N’

[ABC] / N 0101

Q denoting Qualifications Pack Occupation (2 numbers)

QP number (2 numbers)

9 characters

N denoting National Occupational Standard Occupation (2 numbers)

OS number (2 numbers)

9 characters

[Insert 3 letter codes for SSC]

[Insert 3 letter codes for SSC]

Back to top…


26

The following acronyms/ codes have been used in the nomenclature above:

Sub-sector Range of Occupation numbers

Generation 14-18

Transmission 31-35

Distribution 21-25

Distribution- Downstream 41-45

Sequence Description Example

Three letters Industry name PSS

Slash / /

Next letter Whether QP or NOS N

Next two numbers Occupation code 01

Next two numbers OS number 01


27

Criteria for Assessment of Trainees Job Role: Coal Handling Operator - Thermal Power Plant

Qualification Pack: PSS/Q1703

Sector Skill Council: Power Sector Skill Council

Guidelines for Assessment:

1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria

(PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and

Skills Practical for each PC.

2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC.

3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/option NOS/set of

NOS. 4. Individual assessment agencies will create unique question papers for theory part for each candidate at each

examination/training center (as per assessment criteria below).

5. Individual assessment agencies will create unique evaluations for skill practical for every student at each

examination/training center based on this criterion.

6. To pass the Qualification Pack, every trainee should score a minimum of 70% of aggregate marks to successfully

clear the assessment.

7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.

Compulsory NOS Marks Allocation

Total Marks: 300

Assessment outcomes

Assessment Criteria for outcomes Total

Marks Out of

Theory Skills

Practical


PC1.unload coal using the appropriate equipment such as merry go round and wagon tippler

100

3 1 2

PC2.ensure that there is no wastage of coal while loading and unloading it in merry go round, transportation assemblies and related equipment

4 1 3

PC3.reclaim and stockpile coal supplies as required 4 1 3

PC4.secure release of rail wagons carrying coal by coordinating with railways personnel

4 1 3

PC5.use belt weigher to gauge the mass of coal 3 1 2

PC6.operate coal sampler to collect coal for sampling 4 1 3

PC7.remove unwanted particulates and objects from the coal 4 1 3

PC8.monitor the size of crushed coal and quantum of coal being crushed to ensure smooth operations of coal crushing plant

5 2 3

PC9.monitor the supporting equipment of coal crushing plant for proper functioning 6 2 4

Qualifications Pack For Coal Handling Operator - Thermal Power Plant

28

PC10.remove the choking of coal from hopper using appropriate methods

5 1 4

PC11.ensure smooth functioning of conveyor belts by continuous monitoring and escalate any issues encountered during monitoring to the maintenance team

4 1 3

PC12.compact coal by using dozers and minimize dust by sprinkling water on the stored coal 4 1 3

PC13.apply necessary precautions to prevent fires and extinguish small fires safely in the coal storage area

5 1 4

PC14.monitor coal bunkers and the storage bins constantly for overheated coal to prevent spontaneous combustion

6 2 4

PC15.monitor operation of stacker and ensure coal is stacked in an optimum and safe way

4 1 3

PC16.operate the dust removal and suppression system for smooth functioning of the plant 5 2 3

PC17.maintain accurate daily records of coal received and unload

4 2 2

PC18.record details of inspection accurately and clearly in the specified formats

5 2 3

PC19.oil and grease pulleys to protect them from rusting 4 2 2

PC20.monitor functioning of rollers, crushers, gearboxes and chutes for any faults

3 1 2

PC21.monitor the operation of various equipment for common faults and take corrective action, when required such as vertical, horizontal and positive displacement pumps, dust removal and suppression system etc.

5 1 4

PC22.install and start sump pump in the coal yard 5 1 4

PC23.identify problems that are not within one’s own capability or limits of authority and seek support from authorized persons for resolving the same

4 1 3

Total 100 30 70


PC1.use protective clothing/equipment for specific tasks and work conditions

100

3 1 2

PC2.identify job-site hazards and possible causes of risks/accident at the workplace

3 1 2

PC3.follow procedures for safe working with electrical equipment

3 1 2

PC4.follow warning signs while working with electrical systems 3 1 2

PC5.use standard safe working practices when working at heights, confined areas and trenches

3 1 2

PC6.test any electrical equipment and system using insulated testing devices before touching them 3 1 2

PC7.ensure positive isolation of electrical equipment & system as per the given standards

2 1 1


29

PC8.identify any abnormalities in electrical equipment or system installed alarm and/or noticing parameters from gauge/ indicator installed

3 1 2

PC9.follow safe working practices while working in hazardous conditions to ensure the safety of self and others 3 1 2

PC10.use various methods of accident prevention in the work environment

3 1 2

PC11.identify and retrieve general health and safety equipment in the workplace

3 1 2

PC12.set up and use scaffolds, elevated platforms and ladders safely

4 1 3

PC13.inspect scaffolds, elevated platforms and ladders for faults and rectify them

4 1 3

PC14.lift, carry and transport heavy objects & tools safely using correct procedures from storage to the workplace and vice versa

3 0 3

PC15.inspect power plant and its equipment routinely for any signs of oil, water and steam leakage 4 1 3

PC16.store flammable materials and machine lubricating oil safely and correctly

3 1 2

PC17.check that the emission and pollution control devices are working properly in line with environmental policy standards 3 1 2

PC18.use good housekeeping practices at all times 3 1 2

PC19.identify common hazard signs displayed in various areas 3 1 2

PC20.inform the relevant authorities about any abnormal situation/behavior of any equipment/system without delay 3 1 2

PC21.use various appropriate fire extinguishers for different types of fires correctly

3 1 2

PC22.use appropriate rescue techniques during fire hazard 3 1 2

PC23.maintain good housekeeping in order to prevent fire hazards

3 1 2

PC24.use a fire extinguisher correctly in case of fire 2 0 2

PC25.administer appropriate first aid to the victims for the relevant injuries

3 1 2

PC26.act promptly and appropriately to an accident situation or medical emergency in real or simulated environments 3 1 2

PC27.perform and organise loss minimization or rescue activity during an accident in real or simulated environments 5 1 4


30

PC28.administer basic first aid including CPR to the victims of heart or cardiac arrest due to electric shock, before the arrival of emergency services

3 1 2

PC29.demonstrate basic emergency procedures during emergency mock drills for better understanding of procedures applied in emergencies

3 1 2

PC30.free an affected person from electrocution safely as per the recommended procedure

3 1 2

PC31.move injured people and others to a safe place during emergencies

3 0 3

PC32.write an incident report or dictate a report to another person, and send report to the authorized person 4 2 2

Total 100 30 70


PC1.accept information and instructions from the supervisor and fellow workers and seek clarification when required

100

10 3 7

PC2.pass the information to the persons authorized to receive it within agreed timescales and confirm its receipt 10 4 6

PC3.pass information to others clearly, at a pace and in a manner that helps them understand it

10 4 6

PC4.assist others in performing tasks in a positive manner with a helpful attitude

12 4 8

PC5.consult and assist fellow workers to maximize effectiveness and efficiency in carrying out tasks 12 3 9

PC6.use appropriate communication etiquette while working 8 2 6

PC7.listen attentively and respond appropriately while interacting with others at work

8 2 6

PC8.use appropriate tone, pitch and language to convey politeness, assertiveness, care and professionalism 8 2 6

PC9.act responsibly and demonstrate disciplined behaviours at the workplace

10 2 8

PC10.escalate grievances and problems to the appropriate authority as per the organisational procedure to resolve them and avoid conflict

12 4 8

Total 100 30 70