Upload
others
View
8
Download
0
Embed Size (px)
Citation preview
1
Contents 1. Introduction and Contacts..…………. P1
2. Qualifications Pack……………............ P3
3. Glossary of Key Terms …………..….…. P5
4. OS Units……………………..……..……...…. P8
5. Nomenclature for QP & OS…..…...... P51
6. Assessment Criteria for each NOS… P53
➢ OS describe what
individuals need to do, know in order to carry out a particular job role or function
➢ OS are performance
standards that individuals must achieve when carrying out functions in the workplace, together with specifications of the underpinning knowledge and understanding
Logistics Skill Council (LSC) ‘Temple Towers’, Ground Floor, No 476 Anna Salai, Nandanam, Chennai 600 035 Email: [email protected]
Qualifications Pack: Cargo Equipment Handler
(Electives – Rail Mounted Quay (RMQ) Crane/ Grab Ship Unloader
(GSU) Crane/ Rubber Tyre Gantry (RTG) Crane/ Reach Stacker)
(Options – Yard and Cargo Handling)
SECTOR: LOGISTICS
SUB-SECTOR: Port terminals, Container Freight Stations (CFS) and Inland Container
Depots (ICD)
OCCUPATION: Crane/ Material Handling Equipment (MHE) operation
REFERENCE ID: LSC/Q3701
ALIGNED TO: NCO – 2015 – 8343.05,06,07,12,16 – 8344.01,0201 and ISCO – 08 –
8343, 8344
Brief Job Description: Cargo equipment handler operates MHE to move,
load/unload cargo in a port/ CFS/ ICD. S/he also performs basic maintenance of the
MHE equipment
consequataptent. Adipiscing magna jumentum
velitiriureobruovel.Volutpatmos at nequenulla
lobortisdignissimconventio, torqueo, acsiroto
modo. Feugait in obruo quae ingeniumtristique
elitvelnatumeus. Moliortorqueocapiovelitloquor
aptentuteratfeugiatpneumcommodovelobruomaradui
senimconsequatgenitus.Enim neo velitadsumodio,
multolorem ipso matairlosa.
Introduction
QUALIFICATIONS PACK - OCCUPATIONAL STANDARDS FOR LOGISTICS SECTOR
Qualifications Pack for Cargo Equipment Handler
2
Elective 1: Rail Mounted Quay (RMQ) Crane
The unit is about operating Rail Mounted Quay (RMQ) crane at a port terminal,
CFS and ICD
Elective 2: Grab Ship Unloader (GSU) Crane
The unit is about operating Grab Ship Unloader (GSU) crane at a port terminal,
CFS and ICD
Elective 3: Rubber Tyre Gantry (RTG) Crane
The unit is about operating Rubber Tyre Gantry (RTG) crane at a port terminal,
CFS and ICD
Elective 4: Reach Stacker
The unit is about operating Reach stacker at a port terminal, CFS and ICD
Option
Option 1: Yard and Cargo Handling
The unit is about planning yard for cargo operations at port, CFS and ICD
Personal Attributes: The job holder should be physically fit, judge distance and
should have good eye-hand-foot coordination to drive MHE continuously for
long hours. S/He must be able to prioritize and execute tasks within scheduled
time limits. S/he should have English and Vernacular language proficiency,
demonstrable in all written and oral communication
Qualifications Pack for Cargo Equipment Handler
3
Job Role Cargo equipment handler
Role Description Cargo equipment handler operates MHE to move, load/unload cargo in a port/ CFS/ ICD. S/he also performs basic maintenance of the MHE equipment
NSQF level
Minimum Educational Qualifications
Maximum Educational Qualifications
4
Class X; candidate should have completed 18 years of age
-
Prerequisite License or Training Trained in operating and maintaining MHE. Should have Light Motor Vehicle (LMV) license for four-wheeler driving.
Minimum Job Entry Age 18 years
Experience Nil
Applicable National Occupational
Standards (NOS)
Compulsory: 1. LSC/N3701 Perform cargo handling 2. LSC/N3702 Perform preventive and first-line maintenance of
MHE at ports 3. LSC/N9904 Maintain integrity and ethics in operations 4. LSC/N9905 Follow health, safety and security procedures
Electives (Mandatory to select at least one): Elective 1: Rail Mounted Quay (RMQ) crane 1. 1 LSC/N3703 Operate Rail Mounted Quay (RMQ) crane
Elective 2: Grab Ship Unloader (GSU) crane 2.1 LSC/N3704 Operate Grab Ship Unloader (GSU) crane
Elective 3: Rubber Tyre Gantry (RTG) crane 3.1 LSC/N3705 Operate Rubber Tyre Gantry (RTG) crane
Elective 4: Reach Stacker 4.1 LSC/N3706 Operate Reach Stacker
Qualifications Pack Code LSC/Q3701
Job Role Cargo equipment handler
Credits (NSQF) TBD Version number 1.0
Sector Logistics Drafted on 30/06/2018
Sub-sector Port terminals, CFS and ICD
Last reviewed on 04/05/2019
Occupation Crane/ MHE operation Next review date 04/05/2022
NSQC Clearance on DD/MM/YYYY
Effective from date DD/MM/YYYY
Job
Det
ails
Qualifications Pack for Cargo Equipment Handler
4
Options (Not mandatory): Option1: Yard and Cargo Handling 1. 1 LSC/N3502 Yard planning and cargo handling
Performance Criteria As described in the relevant OS units
Qualifications Pack for Cargo Equipment Handler
5
Keywords /Terms Description
Core Skills/Generic Skills
Core Skills or Generic Skills are a group of skills that are key to learning and working in today's world. These skills are typically needed in any work environment. In the context of the NOS, these include communication related skills that are applicable to most job roles.
Function
Function is an activity necessary for achieving the key purpose of the sector, occupation, or area of work, which can be carried out by a person or a group of persons. Functions are identified through functional analysis and form the basis of NOS.
Job role Job role defines a unique set of functions that together form a unique employment opportunity in an organization.
Knowledge and Understanding
Knowledge and understanding are statements which together specify the technical, generic, professional and organizational specific knowledge that an individual need in order to perform to the required standard.
National Occupational Standards (NOS)
NOS are Occupational Standards which apply uniquely in the Indian context
Occupation Occupation is a set of job roles, which perform similar/related set of functions in an industry.
Organisational Context Organisational Context includes the way the organization is structured and how it operates, including the extent of operative knowledge managers have of their relevant areas of responsibility.
Performance Criteria Performance Criteria are statements that together specify the standard of performance required when carrying out a task.
Qualifications Pack (QP)
Qualifications Pack comprises the set of NOS, together with the educational, training and other criteria required to perform a job role. A Qualifications Pack is assigned a unique qualification pack code.
Qualifications Pack Code
Qualifications Pack Code is a unique reference code that identifies a qualifications pack.
Electives
Electives are NOS/set of NOS that are identified by the sector as contributive to specialization in a job role. There may be multiple electives within a QP for each specialized job role. Trainees must select at least one elective for the successful completion of a QP with Electives.
Options Options are NOS/set of NOS that are identified by the sector as additional skills. There may be multiple options within a QP. It is not mandatory to select any of the options to complete a QP with Options.
Unit Code Unit code is a unique identifier for an Occupational Standard, which is denoted by an ‘N
Unit Title Unit title gives a clear overall statement about what the incumbent should be able to do
Description Description gives a short summary of the unit content. This would be helpful to anyone searching on a database to verify that this is the appropriate OS
Def
init
ion
s
Qualifications Pack for Cargo Equipment Handler
6
they are looking for.
Scope Scope is the set of statements specifying the range of variables that an individual may have to deal with in carrying out the function which have a critical impact on the quality of performance required.
Sector Sector is a conglomeration of different business operations having similar businesses and interests. It may also be defined as a distinct subset of the economy whose components share similar characteristics and interests.
Sub-Sector Sub-sector is derived from a further breakdown based on the characteristics and interests of its components.
Sub-functions Sub-functions are sub-activities essential to fulfil the achieving the objectives of the function.
Technical Knowledge Technical Knowledge is the specific knowledge needed to accomplish specific designated responsibilities.
Qualifications Pack for Cargo Equipment Handler
7
Keywords /Terms Description
3PL Third Party Logistics
CFS Container Freight Stations
DC Delivery Centre
ERP Enterprise Resource Planning
GSU Grab Ship Unloader
HO Head Office
HR Human Resources
ICD Inland Container Depots
IMDG International Maritime Dangerous Goods
ISCO International Standard Classification of Occupations
MHEs Material Handling Equipment
NCO National Classification of Occupations
NOS National Occupational Standards
NSQF National Skills Qualifications Framework
NSQC National Skills Qualifications Committee
OH&S Occupational Health and Safety
OS Occupational Standards
OSHA Occupational Safety and Health Administration
PC Performance Criteria
PO Purchase Order
PPE Personal Protective Equipment
QP Qualification Pack
RFID Radio-Frequency Identification
RMQ Rail Mounted Quay
RTG Rubber Tyre Gantry
SOP Standard operating procedures
SSC Sector Skill Council
SWL Safe Working Load
TAT Turnaround time
VHF Very High Frequency
WLL Working Load Limit
Acr
on
yms
LSC/N3701 Perform cargo handling
8
Overview
This unit is about preparing and performing cargo handling at ports
LSC/N3701 Perform cargo handling
9
Unit Code LSC/N3701
Unit Title (Task)
Perform cargo handling at port
Description This unit is about preparing and performing mechanised cargo handling at ports
Scope This unit/task covers the following:
• Obtain information and inspect condition of equipment
• Operate crane/ Material Handling Equipment (MHE)
• Report and document
Range: MHE equipment, Personal Protective Equipment (PPE), Standard operating
procedures (SOP), computer, projector, worksheets, etc.
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Obtain information and inspect condition of equipment
To be competent, the user/individual on the job must be able to:
PC1. obtain details of cargo to be loaded/ unloaded, deck and yard layout and any
other specific instruction from the yard supervisor
PC2. engage with the ship and yard supervisor and the rigging staff, and finalise
the type of crane to use and techniques for lifting
PC3. finalise the path for movement of the cargo in coordination with lifting
supervisor, yard supervisor and rigging staff
PC4. wear the required PPEs and carry the communication device
PC5. check the crane/ MHE’s controls for fitness of operation including breaking
tests, boom operation, spreader movement
PC6. test drive the trolley and check that all hydraulic systems to operate hoisting
system, flippers, and emergency controls etc. before operation
PC7. escalate any issues to the supervisor
Operate crane/ MHE
To be competent, the user/ individual must be able to:
PC8. check for clear visibility from the control unit platform, to vessel, yard and the
spreaders
PC9. check for weather condition and factor those in while operations
PC10. follow the SOP during the cargo handling process
PC11. follow the hand signals and Very High Frequency (VHF) communications from
the signalman to move the crane and cargo
PC12. place cargo/ container at the assigned location in coordination with the
instruction of the signalman to ensure zero damage
PC13. verify that the containers are properly locked before moving, based on
system input and rigger confirmation
PC14. monitor the container and spreader movement during operations, to ensure
safe limits
PC15. take necessary precuations while handling dangerous and hazardous goods
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
LSC/N3701 Perform cargo handling
10
Report and document
To be competent, the user/ individual must be able to:
PC16. fill the post operation checklist on completion of activity
PC17. report on delays, damages, accidents and other incidents to the supervisor
and prepare necessary documentation for insurance claims if any
PC18. report on the condition of the crane/ MHE and any maintenance activity or
replacement that may be required to the supervisor
Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the company / organization and its processes)
The individual on the job needs to know:
KA1. types of documentation used in organization and importance of the same
KA2. risk and impact of not following defined procedures/work instructions
KA3. records to be maintained and implications of non-maintenance of the same
KA4. knowledge of security procedures e.g. secure storage of inventory
KA5. rules and regulations of shop floor as per standard operating procedure (SOP)
KA6. risk and impact of not following safety procedures
KA7. escalation matrix for reporting identified problems
KA8. cost of equipment and loss for the company that results from damage of
equipment
KA9. implications of delays in process to the company
B. Technical Knowledge
The individual on the job needs to know:
KB1. appropriate crane to be used based on cargo type
KB2. controls and switches used to operate the crane/MHE
KB3. basic technicalities associated with the MHE
KB4. various signs and signals used for operations and emergencies at the port
KB5. SOP for handling hazardous goods
KB6. response to emergencies e.g. fire
KB7. pre-operation checklist and post operation checklists
KB8. safety regulations while operating the crane/MHE
KB9. optimal working condition at the port and various precautions to be taken
because of weather
KB10. the control systems, greasing and other technical requirement for the crane/
MHE
KB11. various crane/ MHE components and their functions
KB12. how to test and safely carry out maintenance tasks on the crane/MHE
KB13. how to identify deviations from normal operations
KB14. basic of port and yard layouts
KB15. type of vessels and SOPs for cargo movement in each type
Skills (S)
A. Core Skills/
Generic Skills
Reading Skills
The user/individual on the job needs to know how to read:
SA1. labels and codes as per company procedures
LSC/N3701 Perform cargo handling
11
SA2. various signals and flags in port and vessel operations
SA3. handling instructions/company log books and records
SA4. SOPs and safety manuals and safety signs at the port
SA5. instructions and orders
SA6. cargo stowage plans
Writing Skills
The user/individual on the job needs to know how to:
SA7. fill out checklists, maintenance logbooks detailing maintenance activities
conducted
SA8. prepare detailed technical reports
SA9. note down condition of crane/MHE and any maintenance or repair that was
carried out on a daily basis
SA10. fill out any complaint/ insurance related forms for damaged goods
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know how to:
SA11. communicate clearly with supervisors and ground staff
SA12. communicate over VHF and through hand and flag signals
SA13. provide advice and guidance to peers and juniors
B. Professional Skills
Decision Making
The user/individual on the job needs to know how to:
SB1. decide if the weather conditions are appropriate for operations
SB2. decide if the crane/ MHE is in functional condition based on pre-operative
checks
SB3. decide the power required to move cargo based on weight and size of cargo
SB4. decide the appropriate route for movement of cargo
Plan and Organize
The user/individual on the job needs to know how to:
SB5. adjust according to volume, capacity and manpower needs during peak and
non-peak hours
SB6. clearly coordinate with ground staff for smooth operations
SB7. prioritize and execute tasks within the scheduled time limits
SB8. maintain schedules and punctuality
SB9. avoid absenteeism
SB10. be a team player and achieve joint goals.
Customer Centricity
The user/individual on the job needs to know how to:
SB11. adhere to the timelines and ensure that they are met
SB12. handle the cargo/ containers with proper care so as to avoid damage or
spillage while moving
LSC/N3701 Perform cargo handling
12
Problem Solving
The user/individual on the job needs to know how to:
SB13. handle difficult weather conditions by making appropriate adjustment for
operations
SB14. resolve basic technical issues with the equipment through preventive and
first-line maintenance
Analytical Thinking
The user/individual on the job needs to know how to:
SB15. suggest methods to streamline pick and drop operations
SB16. assess the condition of crane and suggest for maintenance/ servicing if
required
Critical Thinking
The user/individual on the job needs to know how to:
SB17. clearly follow instructions and coordinate with ground staff
SB18. take go-aheads/ green signals from ground staff before moving cargo using
crane/ MHE
SB19. identify the area of operation and take necessary precautions
NOS Version Control
NOS Code LSC/N3701
Credits(NSQF) TBD Version number 1.0
Industry Logistics Drafted on 30/06/2018
Industry Sub-sector Port terminals, ICD and CFS
Last reviewed on 28/03/2019
Occupation Crane/ MHE Operation Next review date 28/03/2022
LSC/N3702 Perform preventive and first-line maintenance of MHE at ports
13
Overview This OS unit is about performing preventive and first-line maintenance checks for cranes/ MHEs in port operations
LSC/N3702 Perform preventive and first-line maintenance of MHE at ports
14
Unit Code LSC/N3702
Unit Title (Task)
Perform preventive & first-line maintenance of MHE at ports
Description This unit is about performing preventive and first-line maintenance checks for cranes/ MHEs in port operations
Scope This unit/task covers the following:
• Perform preventive maintenance
• Perform first-line maintenance Range: Material Handling Equipment (MHE) equipment, Personal Protective Equipment (PPE), tools, tackles, Standard operating procedures (SOP), computer, projector, worksheets, etc.
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Perform preventive
maintenance
To be competent, the user/ individual must be able to:
PC1. perform preventive maintenance for faults like fractures, corrosion, missing
paint, etc. on the body of the crane/ MHE as per schedule in accordance to
checklist
PC2. test the crane/ MHE for all controls as per the checklist to see that it is fully
functional and safe for use
PC3. update maintenance card and report
PC4. report to supervisors and request technical support in case of any
abnormalities in operation, damage, repair requirement, etc.
Perform first-line
maintenance
To be competent, the user/ individual must be able to:
PC5. lookout for basic abberations such as irregular noise, blockages, error in
operations, and identify the source of issue
PC6. perform basic first-line repairs like greasing, painting, oiling, removing of
stuck objects, changing of fuse, making severed electrical connections, etc.
and check if the problem is resolved
PC7. check the parts to assess damage, repair requirements, electrical faults, faulty
control systems, etc.
PC8. escalate the problems to supervisor and request technical support if required
Knowledge and Understanding (K)
A. Organizational
Context
(Knowledge of the
company
organization and
its processes)
The individual on the job needs to know:
KA1. types of documentation used in organization and importance of the same
KA2. risk and impact of not following defined procedures/work instructions
KA3. records to be maintained and implications of non-maintenance of the same
KA4. knowledge of security procedures e.g. secure storage of inventory
KA5. rules and regulations of shop floor as per standard operating procedure (SOP)
KA6. risk and impact of not following safety procedures
KA7. escalation matrix for reporting identified problems
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
LSC/N3702 Perform preventive and first-line maintenance of MHE at ports
15
KA8. cost of equipment and loss for the company that results from damage of
equipment
KA9. implications of delays in process to the company
B. Technical Knowledge
The individual on the job needs to know:
KB1. controls and switches used to operate the crane/MHE
KB2. basic technicalities associated with the MHE
KB3. various signs and signals used for operations and emergencies at the port
KB4. sops for handling hazardous goods
KB5. response to emergencies e.g. fire
KB6. pre-operation checklist and post operation checklists such as,
a. check for accidental damages on the body of the MHE
b. check that the spreader, quay, control unit, etc. are operating as per the
specified norms
c. check for any irregular noise during operation and troubleshoot
d. check that all controls and communication systems are functional
e. check for damage in tyres, rails, parking break, main horn, reverse horn,
warning lamp, etc.
f. check fluid levels of engine, transmission, differential, hydraulic, radiator
coolant and brake oil and top up any fluids as required.
g. identify any requirement for painting, greasing, welding, part
replacement, etc. to the supervisor
KB7. safety regulations while operating the crane/MHE
KB8. optimal working condition at the port and various precautions to be taken
because of weather
KB9. the control systems, greasing and other technical requirement for the crane/
MHE
KB10. various crane/ MHE components and their functions
KB11. how to test and safely carry out maintenance tasks on the crane/MHE
KB12. how to identify deviations from normal operations
KB13. basic of port and yard layouts
KB14. type of vessels and sops for cargo movement in each type
Skills (S)
C. Core Skills/
Generic Skills
Reading Skills
The user/individual on the job needs to know how to read:
SA1. labels and codes as per company procedures
SA2. various signals and flags in port and vessel operations
SA3. handling instructions/company log books and records
SA4. SOPs and safety manuals and safety signs at the port
SA5. instructions and orders
LSC/N3702 Perform preventive and first-line maintenance of MHE at ports
16
SA6. cargo stowage plans
Writing Skills
The user/individual on the job needs to know how to:
SA7. fill out checklists, maintenance logbooks detailing maintenance activities
conducted
SA8. prepare detailed technical reports
SA9. note down condition of crane/MHE and any maintenance or repair that was
carried out on a daily basis
SA10. fill out any complaint/ insurance related forms for damaged goods
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know how to:
SA11. communicate clearly with supervisors and ground staff
SA12. communicate over VHF and through hand and flag signals
SA13. provide advice and guidance to peers and juniors
D. Professional Skills
Decision Making
The user/individual on the job needs to know how to:
SB1. decide if the weather conditions are appropriate for operations
SB2. decide if the crane/ MHE is in functional condition based on pre-operative
checks
SB3. decide the power required to move cargo based on weight and size of cargo
SB4. decide the appropriate route for movement of cargo
Plan and Organize
The user/individual on the job needs to know how to:
SB5. adjust according to volume, capacity and manpower needs during peak and
non-peak hours
SB6. clearly coordinate with ground staff for smooth operations
SB7. prioritize and execute tasks within the scheduled time limits
SB8. maintain schedules and punctuality
SB9. avoid absenteeism
SB10. be a team player and achieve joint goals
Customer Centricity
The user/individual on the job needs to know how to:
SB11. adhere to the timelines and ensure that they are met
SB12. handle the cargo/ containers with proper care so as to avoid damage or
spillage while moving
Problem Solving
The user/individual on the job needs to know how to:
SB13. handle difficult weather conditions by making appropriate adjustment for
operations
LSC/N3702 Perform preventive and first-line maintenance of MHE at ports
17
SB14. resolve basic technical issues with the equipment through preventive and
first-line maintenance
Analytical Thinking
The user/individual on the job needs to know how to:
SB15. suggest methods to streamline pick and drop operations
SB16. assess the condition of crane and suggest for maintenance/ servicing if
required
Critical Thinking
The user/individual on the job needs to know how to:
SB17. clearly follow instructions and coordinate with ground staff
SB18. take go-aheads/ green signals from ground staff before moving cargo using
crane/ MHE
SB19. identify the area of operation and take necessary precautions
NOS Version Control
NOS Code LSC/N3702
Credits(NSQF) TBD Version number 1.0
Industry Logistics Drafted on 30/06/2018
Industry Sub-sector Port Operations, ICD and CFS
Last reviewed on 28/03/2019
Occupation Crane/ MHE Operation Next review date 28/03/2022
LSC/N9904 Maintain integrity and ethics in operations
18
Overview This unit is about maintaining integrity, ensuring data security and practicing ethical behaviour.
LSC/N9904 Maintain integrity and ethics in operations
19
Unit Code LSC/N9904
Unit Title (Task)
Maintain integrity, and ethics in operations
Description This Occupational Standards (OS) unit is about maintaining integrity, ensuring data security, and practicing ethical behaviour
Scope This unit/task covers the following:
• Maintain integrity and ensure data security
• Practice ethical and professional behaviour
• Ensure regulatory compliance
Range: Standard operating procedures (SOP), worksheets, computer, projector, stationery etc.
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Maintain integrity
ensuring data
security
To be competent, the user/ individual must be able to:
PC1. refrain from indulging in corrupt practices
PC2. avoid using company’s funds, property or resources for undertaking personal
activities
PC3. protect customer’s information and ensure it is not misused
PC4. protect data and information related to business or commercial decisions
Practise ethical and
professional
behaviour
To be competent, the user/ individual must be able to:
PC5. avoid acceptance of cash or kind from vendors for support or contract
negotiations
PC6. demonstrate and practice ethics in day-to-day processes and dealings with
customers and colleagues
PC7. avoid nepotism
PC8. consult supervisor or senior management when in situations that may require
differentiating between ethical and unethical
PC9. report promptly all violations of code of ethics
PC10. dress up and conduct in a professional manner
PC11. communicate with clients and stakeholders in a soft and polite manner
PC12. follow etiquettes in accordance to the place
Ensure regulatory
compliance
To be competent, the user/ individual must be able to:
PC13. check for regulatory documentation and compliances for the shop floor as per
information from the supervisor
PC14. perform activities considering the regulatory requirements
PC15. use PPEs in accordance to regulatory requirements
PC16. identify the different types of dangerous goods and handling methodologies
PC17. follow the SOP for handling of different types of dangerous goods
PC18. consult supervisor or senior management when in situations that may require
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
LSC/N9904 Maintain integrity and ethics in operations
20
differentiating between ethical and unethical
PC19. promptly report all regulatory violations
Knowledge and understanding (K)
A. Organizational
Context
(Knowledge of the
company /
organization and
its processes)
The user/individual on the job needs to know:
KA1. company’s policies on use of language
KA2. company’s Human Resources policies
KA3. company’s code of ethics
KA4. company’s whistle blower policy
KA5. company’s rules related to sexual harassment
KA6. company’s reporting structure
KA7. company’s documentation policy
B. Technical Knowledge
The user/individual on the job needs to know and have:
KB1. principles of code of ethics and business ethics
KB2. understanding of various regulatory requirements
KB3. understanding of documentary compliance for various regulations
KB4. understanding of different dangerous goods
KB5. understanding regulations w.r.t dangerous goods
Skills (S)
A. Core Skills/
Generic Skills
Reading Skills
The individual on the job needs to know how to:
SA1. read company policy documents and work-related documents
SA2. read emails and notifications
Writing Skills
The individual on the job needs to know how to:
SA3. fill up documentation pertaining to job requirement
SA4. make reports regarding breach of ethics, regulations
Oral Communication (Listening and Speaking skills)
The individual on the job needs to know how to:
SA5. interact with team members to work efficiently
SA6. communicate with peers and supervisors about information security and
building trust
B. Professional Skills
Decision Making
The individual on the job needs to know how to:
SB1. identifying a good as dangerous goods
SB2. assessing if the situation has to be reported regarding regulations
Plan and Organize
The individual on the job needs to know how to:
SB3. plan and organise activities as per company’s guidelines, if any violation of
LSC/N9904 Maintain integrity and ethics in operations
21
code of ethics is noticed in the company
Customer Centricity
The individual on the job needs to know how to:
SB4. prevent company and customer information leakage
Problem Solving
The individual on the job needs to know how to:
SB5. provide proper advice or guidance to colleagues to deal with sensitive issue in
their department or company
Analytical Thinking
The individual on the job needs to know how to:
SB6. provide professional services diligently and with integrity
Critical Thinking
The individual on the job needs to know how to:
SB7. avoid defaming company’s name by indulging into pilferage or fiddling with
quality or quantity of shipment
SB8. be fair and reasonable in profession and disclose conflict of interests
NOS Version Control
NOS Code LSC/N9904
Credits(NSQF) TBD Version number 1.0
Industry Logistics Drafted on 30/06/2018
Industry Sub-sector Generic Last reviewed on 28/03/2019
Occupation Generic Next review date 28/03/2022
LSC/N9905 Follow health, safety and security procedures
22
Overview This unit is about ensuring compliance with health, safety and security procedures at the workplace
LSC/N9905 Follow health, safety and security procedures
23
Unit Code LSC/N9905
Unit Title (Task)
Follow health, safety and security procedures
Description This Occupational Standards (OS) unit is about ensuring compliance with health, safety and security procedures at the workplace
Scope This unit/task covers the following:
• Follow health, safety and security procedures
• Ensure compliance to health, safety and security
Range: Standard operating procedures (SOP), worksheets, computer, projector, stationery etc.
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria Follow health, safety
and security
procedures
To be competent, the user/ individual must be able to:
PC1. make note of all safety processes in different location (cargo loading area,
ramp operation area, etc.) with reference to area of operation
PC2. wear all personal protective equipment (PPE) such as goggles, ear plugs,
helmet, mask, shoes, etc. as applicable in the cargo movement area
PC3. follow standard driving practice to ensure safety of life and material
PC4. follow organizational protocol to deploy action in case of signs of any
emergency situation or accident or breach of safety
PC5. undertake periodical preventive health check ups
PC6. follow necessary SOP and precautions while handling dangerous and
hazardous goods
PC7. follow security procedures like green gate in port, customs area, factory
security, etc.
PC8. comply with data safety regulations of the organisation
PC9. follow standard safety procedures while handling hazardous / fragile cargo
and walk only on the designated pathway
Ensure compliance to
health, safety and
security
To be competent, the user/ individual must be able to:
PC10. recognise unsafe conditions and safety practices at the workplace and report
it to concerned authority
PC11. inspect the activity area and equipment for appropriate and safe condition
PC12. check if stacking is done at defined height and is not on the walk way
PC13. check if walk way is free from grease/ oil
PC14. check if emergency fire alarms, water sprinklers and smoke detectors are
installed at all places
PC15. participate in fire drills
PC16. check if standard material handling procedure are being followed
PC17. check if hold ladders, platforms and hand rails to be in a sound and safe
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
LSC/N9905 Follow health, safety and security procedures
24
condition
PC18. check if all the safety and security related tags, labels and signage are placed
in the cargo
PC19. check if loading instrument is certified and operational
PC20. implement 5S at workplace
PC21. check if cargo has passed security checks and report in case of any violation
Knowledge and Understanding (K)
A. Organizational
Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to know:
KA1. health, safety and security policies and procedures
KA2. special instructions for hazardous cargo handling
KA3. defined standard operating procedures
KA4. risk and impact of not following defined procedures/work instructions with
reference to health, safety and security operations
KA5. escalation matrix for reporting identified problem
B. Technical
Knowledge
The individual on the job needs to know:
KB1. basics of Occupational Safety and Health Administration (OSHA)
KB2. 5S implementation and practice
KB3. necessary security procedures for airport, customs area, etc.
KB4. tools and equipment for material handling
KB5. standard material handling procedures while handling cargo
KB6. safety and security signage, labels, etc. and their functions
KB7. handling procedure for hazardous / fragile cargo
KB8. security procedures and SOPs for dangerous / hazardous goods
KB9. different personal protective equipment (PPE), their usage and purpose
KB10. safe driving techniques
Skills (S)
A. Core Skills/
Generic Skills
Reading Skills
The user/individual on the job needs to know how to read:
SA1. various procedures and standards related to health, safety and security while
performing ground operations and handling cargo
SA2. various documents related to security and movement of cargo at various
location as applicable
Writing Skills
The user/individual on the job needs to know how to:
SA3. fill forms related to health, safety and security procedures wherever
applicable
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know how to:
SA4. communicate clearly with colleagues regarding safety procedures
LSC/N9905 Follow health, safety and security procedures
25
SA5. share experience and provide guidance to peers
B. Professional Skills
Decision Making
The user/individual on the job needs to know how to:
SB1. idenitfy the item as damaged or not
SB2. decide if a problem can be resolved quickly or needs to be escalated
SB3. identify acitivities or orders that need to be prioritised as per instructions
Plan and Organize
The user/individual on the job needs to know how to:
SB4. plan and estimate the time for each activity.
SB5. maintain punctuality and avoid absenteeism
SB6. respond to the supervisor in a timely manner
SB7. prioritize and execute tasks based on instructions
Customer Centricity
The user/individual on the job needs to know:
SB8. importance of customer timelines
SB9. urgency of customer as per instructions
Problem Solving
The user/individual on the job needs to know how to:
SB10. identify trends/common causes for delays, issue in picking, packing and
kitting and resolve the same with supervisor
Analytical Thinking
The user/individual on the job needs to know how to:
SB11. verify the authenticity of the product by looking at the logo, box packaging,
etc.
SB12. verify if the product is damaged or contaminated and report to supervisor
Critical Thinking
The user/individual on the job needs to know how to:
SB13. identify contaminated and products requiring extreme caution and ensure
that requisite precautions are taken
SB14. focus on task at hand and complete it without errors and delays while
maintaining high efficiency and effectiveness
NOS Version Control
NOS Code LSC/N9905
Credits(NSQF) TBD Version number 1.0
Industry Logistics Drafted on 30/06/2018
Industry Sub-sector Generic Last reviewed on 28/03/2019
Occupation Generic Next review date 28/03/2022
LSC/N3703 Operate Rail Mounted Quay (RMQ) crane
26
Overview This unit is about operating rail mounted quay (RMQ) crane
LSC/N3703 Operate Rail mounted quay (RMQ) crane
27
.Unit Code LSC/N3703
Unit Title (Task)
Operate Rail mounted quay (RMQ) crane
Description This unit is about operating Rail mounted quay (RMQ) crane for loading/unloading/ movement of cargo/ container
Scope This unit/task covers the following:
• Operate RMQ crane
Range: RMQ crane, tools and tackles, Standard operating procedures (SOP), computer, projector, worksheets, stationery, etc.
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria Operate RMQ crane
To be competent, the user/ individual must be able to:
PC1. ensure the rail lines of the crane are clear from any obstruction
PC2. check elevating work platform for damages of defects as per SOP
PC3. check for clear visibility of quay, containers, vessel and ground movement
PC4. establish clear communication lines and inform the signalman regarding blind
spots
PC5. select appropriate lifting gear/equipment including slings, ropes, shackles, eye
bolts, and spreaders based on safety charts for safe working load
(SWL)/working load limit (WLL), and assemble and check them for
serviceability
PC6. ensure appropriate hazard prevention/control measures have been taken
PC7. start and operate the RMQ crane as per the defiend SOP
PC8. move the crane to the desired location and identify the correct
lifting/anchorage points
PC9. set spreader to the desired location, set the width as per requirement for
picking one or mutiple containers
PC10. confirm the spreader is locked before movement, lift the load and check it is
approriately rigged and secured
PC11. move the cargo as per plan and as per direction from signalman
PC12. monitor operations on screen controlling the speed of the quay and trolley
PC13. place the cargo/ container at the destination coordinates consdering the
speed and wind effect to avoid any damage
PC14. ensure slinging attachments are released from load without damage to
personnel or workspace
PC15. take neccesary precuations while handing hazardous goods
PC16. load the cargo as per the cargo stowage plan in coordination with signalman
PC17. conduct post operations check for the RMQ crane as per SOP
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
LSC/N3703 Operate Rail mounted quay (RMQ) crane
28
PC18. egress from elevated platform and shutdown platform as per SOP
PC19. record and report any damages, incidents, equipment failure, and other
necessary information as per SOP
Knowledge and Understanding (K)
A. Organizational Context (Knowledge of the company / organization and its processes)
The individual on the job needs to know:
KA1. types of documentation used in organization and importance of the same
KA2. risk and impact of not following defined procedures/work instructions
KA3. records to be maintained and implications of non-maintenance of the same
KA4. knowledge of security procedures e.g. secure storage of inventory
KA5. rules and regulations of shop floor as per standard operating procedure (SOP)
KA6. risk and impact of not following safety procedures
KA7. escalation matrix for reporting identified problems
KA8. cost of equipment and loss for the company that results from damage of
equipment
KA9. implications of delays in process to the company
B. Technical Knowledge
The individual on the job needs to know:
KB1. controls and switches used to operate the RMQ crane/MHE
KB2. basic technicalities associated with the RMQ crane
KB3. various signs and signals used for operations and emergencies at the port
KB4. SOPs for handling hazardous goods
KB5. response to emergencies e.g. fire
KB6. pre-operation checklist and post operation checklists
KB7. safety regulations while operating the crane/MHE
KB8. optimal working condition at the port and various precautions to be taken
because of weather
KB9. the control systems, greasing and other technical requirement for the RMQ
crane
KB10. various RMQ crane components and their functions
KB11. how to test and safely carry out maintenance tasks on the crane/ Material
Handling Equipment (MHE)
KB12. how to identify deviations from normal operations
KB13. basic of port and yard layouts
KB14. type of vessels and sops for cargo movement in each type
Skills (S)
A. Core Skills/
Generic Skills
Reading Skills
The user/individual on the job needs to know how to read:
SA1. labels and codes as per company procedures
SA2. various signals and flags in port and vessel operations
SA3. handling instructions/company log books and records
LSC/N3703 Operate Rail mounted quay (RMQ) crane
29
SA4. SOPs and safety manuals and safety signs at the port
SA5. instructions and orders
SA6. cargo stowage plans
Writing Skills
The user/individual on the job needs to know how to:
SA7. fill out checklists, maintenance logbooks detailing maintenance activities
conducted
SA8. prepare detailed technical reports
SA9. note down condition of crane/MHE and any maintenance or repair that was
carried out on a daily basis
SA10. fill out any complaint/ insurance related forms for damaged goods
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know how to:
SA11. communicate clearly with supervisors and ground staff
SA12. communicate over Very High Frequency (VHF) and through hand and flag
signals
SA13. provide advice and guidance to peers and juniors
B. Professional Skills
Decision Making
The user/individual on the job needs to know how to:
SB1. decide if the weather conditions are appropriate for operations
SB2. decide if the crane/ MHE is in functional condition based on pre-operative
checks
SB3. decide the power required to move cargo based on weight and size of cargo
SB4. decide the appropriate route for movement of cargo
Plan and Organize
The user/individual on the job needs to know how to:
SB5. adjust according to volume, capacity and manpower needs during peak and
non-peak hours
SB6. clearly coordinate with ground staff for smooth operations
SB7. prioritize and execute tasks within the scheduled time limits
SB8. maintain schedules and punctuality
SB9. avoid absenteeism
SB10. be a team player and achieve joint goals
Customer Centricity
The user/individual on the job needs to know how to:
SB11. adhere to the timelines and ensure that they are met
SB12. handle the cargo/ containers with proper care so as to avoid damage or spillage
while moving
Problem Solving
LSC/N3703 Operate Rail mounted quay (RMQ) crane
30
The user/individual on the job needs to know how to:
SB13. handle difficult weather conditions by making appropriate adjustment for
operations
SB14. resolve basic technical issues with the equipment through preventive and
first-line maintenance
Analytical Thinking
The user/individual on the job needs to know how to:
SB15. suggest methods to streamline pick and drop operations
SB16. assess the condition of crane and suggest for maintenance/ servicing if
required
Critical Thinking
The user/individual on the job needs to know how to:
SB17. clearly follow instructions and coordinate with ground staff
SB18. take go-aheads/ green signals from ground staff before moving cargo using
crane/ MHE
SB19. identify the area of operation and take necessary precautions
NOS Version Control
NOS Code LSC/N3703
Credits(NSQF) TBD Version number 1.0
Industry Logistics Drafted on 30/06/2018
Industry Sub-sector Port operations, ICD and CFS
Last reviewed on 28/03/2019
Occupation Crane/ MHE operation Next review date 28/03/2022
LSC/N3704 Operate Grab Ship Unloader (GSU) crane
31
Overview This unit is about operating grab ship unloader (GSU) crane
LSC/N3704 Operate Grab Ship Unloader (GSU) crane
32
.Unit Code LSC/N3704
Unit Title (Task)
Operate Grab ship unloader (GSU) crane
Description This unit is about operating grab ship unloader (GSU) crane for loading/unloading/ movement of cargo
Scope This unit/task covers the following:
• Operate GSU crane
Range: GSU crane, tools and tackles, Standard operating procedures (SOP), computer, projector, worksheets, stationery, etc.
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria Operate GSU crane
To be competent, the user/ individual must be able to:
PC1. coordinate with ground staff to check if the drop zone and pickup zone is
ready for operations, conveyors are functional, etc and get a green signal for
operations
PC2. check if the right type of bucket is attached to the GSU crane as per the cargo
unloading plan
PC3. check for clear visibility of vessel, pickup and drop zones, grab bucket, vessel
and ground movement, and inform signalman regarding blind spots
PC4. ensure appropriate hazard prevention/control measures have been taken
PC5. check elevating work platform for damages of defects as per SOP
PC6. start and operate the GSU crane as per the defiend SOP
PC7. move the crane to the right spot for operations and anchor
PC8. move the grab to the vessel/ pickup zone to pick cargo using the grab as per
instructions from the signal man
PC9. monitor operation on the screen and make adjustment for weather and wind
conditions
PC10. control the swing of the hoist while grabbing and moving cargo
PC11. move and release the cargo once loaded to the unloading zone/ hopper and
unload
PC12. take necessary precuation when handling hazardous goods
PC13. conduct post operations check for the GSU crane as per SOP
PC14. egress from elevated platform and shutdown platform as per SOP
PC15. record and report any damages, incidents, equipment failure, and other
necessary information as per SOP
Knowledge and understanding (K)
A. Organizational Context (Knowledge of the
The individual on the job needs to know:
KA1. types of documentation used in organization and importance of the same
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
LSC/N3704 Operate Grab Ship Unloader (GSU) crane
33
company / organization and its processes)
KA2. risk and impact of not following defined procedures/work instructions
KA3. records to be maintained and implications of non-maintenance of the same
KA4. knowledge of security procedures e.g. secure storage of inventory
KA5. rules and regulations of shop floor as per standard operating procedure (SOP)
KA6. risk and impact of not following safety procedures
KA7. escalation matrix for reporting identified problems
KA8. cost of equipment and loss for the company that results from damage of
equipment
KA9. implications of delays in process to the company
B. Technical Knowledge
The individual on the job needs to know:
KB1. controls and switches used to operate the GSU crane
KB2. basic technicalities associated with the Material Handling Equipment (MHE)
KB3. basics of hopper and conveyor operations
KB4. various signs and signals used for operations and emergencies at the port
KB5. SOPs for handling hazardous goods
KB6. response to emergencies e.g. fire
KB7. pre-operation checklist and post operation checklists
KB8. safety regulations while operating the GSU crane
KB9. optimal working condition at the port and various precautions to be taken
because of weather
KB10. the control systems, greasing and other technical requirement for the GSU
crane
KB11. various GSU crane components and their functions
KB12. how to test and safely carry out maintenance tasks on the crane/MHE
KB13. how to identify deviations from normal operations
KB14. basic of port and yard layouts
KB15. type of vessels and sops for cargo movement in each type
Skills (S)
C. Core Skills/
Generic Skills
Reading Skills
The user/individual on the job needs to know how to read:
SA1. labels and codes as per company procedures
SA2. various signals and flags in port and vessel operations
SA3. handling instructions/company log books and records
SA4. SOPs and safety manuals and safety signs at the port
SA5. instructions and orders
SA6. cargo stowage plans
Writing Skills
LSC/N3704 Operate Grab Ship Unloader (GSU) crane
34
The user/individual on the job needs to know how to:
SA7. fill out checklists, maintenance logbooks detailing maintenance activities
conducted
SA8. prepare detailed technical reports
SA9. note down condition of crane/MHE and any maintenance or repair that was
carried out on a daily basis
SA10. fill out any complaint/ insurance related forms for damaged goods
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know how to:
SA11. communicate clearly with supervisors and ground staff
SA12. Communicate over VHF and through hand and flag signals
SA13. provide advice and guidance to peers and juniors
D. Professional Skills
Decision Making
The user/individual on the job needs to know how to:
SB1. decide if the weather conditions are appropriate for operations
SB2. decide if the crane/ MHE is in functional condition based on pre-operative
checks
SB3. decide the power required to move cargo based on weight and size of cargo
SB4. decide the appropriate route for movement of cargo
Plan and Organize
The user/individual on the job needs to know how to:
SB5. adjust according to volume, capacity and manpower needs during peak and
non-peak hours
SB6. clearly coordinate with ground staff for smooth operations
SB7. prioritize and execute tasks within the scheduled time limits
SB8. maintain schedules and punctuality
SB9. avoid absenteeism
SB10. be a team player and achieve joint goals
Customer Centricity
The user/individual on the job needs to know how to:
SB11. adhere to the timelines and ensure that they are met
SB12. handle the cargo/ containers with proper care so as to avoid damage or spillage
while moving
Problem Solving
The user/individual on the job needs to know how to:
SB13. handle difficult weather conditions by making appropriate adjustment for
operations
SB14. resolve basic technical issues with the equipment through preventive and first-
line maintenance
Analytical Thinking
LSC/N3704 Operate Grab Ship Unloader (GSU) crane
35
The user/individual on the job needs to know how to:
SB15. suggest methods to streamline pick and drop operations
SB16. assess the condition of crane and suggest for maintenance/ servicing if
required
Critical Thinking
The user/individual on the job needs to know how to:
SB17. clearly follow instructions and coordinate with ground staff
SB18. take go-aheads/ green signals from ground staff before moving cargo using
crane/ MHE
SB19. identify the area of operation and take necessary precautions
NOS Version Control
NOS Code LSC/N3704
Credits(NSQF) TBD Version number 1.0
Industry Logistics Drafted on 30/06/2018
Industry Sub-sector Port terminals, ICDs and CFS
Last reviewed on 28/03/2019
Occupation Crane/MHE operation Next review date 28/03/2022
LSC/N3705 Operate Rubber Tyre Gantry (RTG) crane
36
Overview This unit is about operating Rubber Tyre Gantry (RTG) cranes
LSC/N3705 Operate Rubber Tyre Gantry (RTG) crane
37
Unit Code LSC/N3705
Unit Title (Task)
Operate Rubber tyre gantry (RTG) crane
Description This unit is about cargo handling operating Rubber tyre gantry (RTG) cranes for loading/unloading/ movement of cargo/container
Scope This unit/task covers the following:
• Operate RTG crane
Range: RTG crane, tools and tackles, Standard operating procedures (SOP), computer, projector, worksheets, stationery, etc.
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria
Operate RTG crane
To be competent, the user/ individual must be able to:
PC1. check elevating work platform for damages of defects as per SOP
PC2. check for clear visibility of quay, containers, vessel and ground movement
PC3. establish clear communication lines and inform the signalman regarding blind
spots
PC4. check tyre pressure and if the engine and propelling components of RTG are
working and braking properly as per SOP
PC5. select appropriate lifting gear/equipment including slings, ropes, shackles, eye
bolts, and spreaders based on safety charts for safe working load
(SWL)/working load limit (WLL), and assemble and check them for serviceability
PC6. ensure appropriate hazard prevention/control measures have been taken
PC7. start and operate the RTG crane as per the defiend SOP
PC8. move the crane to the desired location and identify the correct
lifting/anchorage points
PC9. set spreader to the desired location, set the width as per requirement for
picking one or mutiple containers
PC10. confirm the spreader is locked before movement, lift the load and check it is
approriately rigged and secured
PC11. move the RTG and cargo as per plan and as per direction from signalman
PC12. monitor operations on screen controlling the speed of the quay and trolley
PC13. place the cargo/ container at the destination coordinates consdering the speed
and wind effect to avoid any damage
PC14. ensure slinging attachments are released from load without damage to
personnel or workspace
PC15. take neccesary precuations while handing hazardous goods
PC16. load the cargo as per the cargo stowage plan in coordination with signalman
PC17. conduct post operations check for the RTG crane as per SOP
PC18. egress from elevated platform and shutdown platform as per SOP
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
LSC/N3705 Operate Rubber Tyre Gantry (RTG) crane
38
PC19. record and report any damages, incidents, equipment failure, and other
necessary information as per SOP
Knowledge and Understanding (K)
A. Organizational
Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to know:
KA1. types of documentation used in organization and importance of the same
KA2. risk and impact of not following defined procedures/work instructions
KA3. records to be maintained and implications of non-maintenance of the same
KA4. knowledge of security procedures e.g. secure storage of inventory
KA5. rules and regulations of shop floor as per standard operating procedure (SOP)
KA6. risk and impact of not following safety procedures
KA7. escalation matrix for reporting identified problems
KA8. cost of equipment and loss for the company that results from damage of
equipment
KA9. implications of delays in process to the company
B. Technical Knowledge
The individual on the job needs to know:
KB1. controls and switches used to operate the RTG crane
KB2. basic technicalities associated with the RTG crane
KB3. various signs and signals used for operations and emergencies at the port
KB4. SOPs for handling hazardous goods
KB5. response to emergencies e.g. fire
KB6. pre-operation checklist and post operation checklists
KB7. safety regulations while operating the RTG crane
KB8. optimal working condition at the port and various precautions to be taken
because of weather
KB9. the control systems, greasing and other technical requirement for the RTG
crane
KB10. various RTG crane components and their functions
KB11. how to test and safely carry out maintenance tasks on the crane/ material
handling equipment (MHE)
KB12. how to identify deviations from normal operations
KB13. basic of port and yard layouts
KB14. type of vessels and sops for cargo movement in each type
Skills (S)
C. Core Skills/
Generic Skills
Reading Skills
The user/individual on the job needs to know how to read:
SA1. labels and codes as per company procedures
SA2. various signals and flags in port and vessel operations
SA3. handling instructions/company log books and records
SA4. SOPs and safety manuals and safety signs at the port
SA5. instructions and orders
LSC/N3705 Operate Rubber Tyre Gantry (RTG) crane
39
SA6. cargo stowage plans
Writing Skills
The user/individual on the job needs to know how to:
SA7. fill out checklists, maintenance logbooks detailing maintenance activities
conducted
SA8. prepare detailed technical reports
SA9. note down condition of crane/MHE and any maintenance or repair that was
carried out on a daily basis
SA10. fill out any complaint/ insurance related forms for damaged goods
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know how to:
SA11. communicate clearly with supervisors and ground staff
SA12. communicate over very high frequency (VHF) and through hand and flag signals
SA13. provide advice and guidance to peers and juniors
D. Professional Skills
Decision Making
The user/individual on the job needs to know how to:
SB1. decide if the weather conditions are appropriate for operations
SB2. decide if the crane/ MHE is in functional condition based on pre-operative
checks
SB3. decide the power required to move cargo based on weight and size of cargo
SB4. decide the appropriate route for movement of cargo
Plan and Organize
The user/individual on the job needs to know how to:
SB5. adjust according to volume, capacity and manpower needs during peak and
non-peak hours
SB6. clearly coordinate with ground staff for smooth operations
SB7. prioritize and execute tasks within the scheduled time limits
SB8. maintain schedules and punctuality
SB9. avoid absenteeism
SB10. be a team player and achieve joint goals
Customer Centricity
The user/individual on the job needs to know how to:
SB11. adhere to the timelines and ensure that they are met
SB12. handle the cargo/ containers with proper care to avoid damage or spillage
while moving
Problem Solving
The user/individual on the job needs to know how to:
SB13. handle difficult weather conditions by making appropriate adjustment for
operations
LSC/N3705 Operate Rubber Tyre Gantry (RTG) crane
40
SB14. resolve basic technical issues with the equipment through preventive and
first-line maintenance
Analytical Thinking
The user/individual on the job needs to know how to:
SB15. suggest methods to streamline pick and drop operations
SB16. assess the condition of crane and suggest for maintenance/ servicing if
required
Critical Thinking
The user/individual on the job needs to know how to:
SB17. clearly follow instructions and coordinate with ground staff
SB18. take go-aheads/ green signals from ground staff before moving cargo using
crane/ MHE
SB19. identify the area of operation and take necessary precautions
NOS Version Control
NOS Code LSC/N3705
Credits(NSQF) TBD Version number 1.0
Industry Logistics Drafted on 30/06/2018
Industry Sub-sector Port terminals, ICDs and CFS
Last reviewed on 28/03/2019
Occupation Crane/ MHE operation Next review date 28/03/2022
LSC/N3706 Operate Reach Stacker
41
Overview This unit is about operating reach stacker in the port terminal ICD and CFS environment
LSC/N3706 Operate Reach Stacker
42
Unit Code LSC/N3706
Unit Title (Task)
Operate Reach stacker
Description This unit is about operating reach stacker in the port terminal ICD and CFS to move containers
Scope This unit/task covers the following:
• Operate Reach stacker
Range: Reach stacker, tools and tackles, standard operating procedures (SOP), computer, projector, worksheets, stationery, etc.
Performance Criteria (PC) w.r.t. the Scope
Element Performance Criteria Operate Reach
stacker
To be competent, the user/ individual must be able to:
PC1. check for clear visibility of quay, containers, vessel and ground movement
PC2. establish clear communication lines and inform the signalman regarding blind
spots
PC3. select appropriate lifting gear/equipment including slings, ropes, shackles, eye
bolts, and spreaders based on safety charts for safe working load
(SWL)/working load limit (WLL), and assemble and check them for serviceability
PC4. ensure appropriate hazard prevention/control measures have been taken
PC5. move the reach stacker to the work location and set the spreader as per
requirement
PC6. identify the container and move spreader and lock as per directions from the
signalman
PC7. check that the speader is locked onto the container
PC8. lift the container and move it considering the defiend pathways, speed and
sway of container with directions from signalman
PC9. place the container at the drop location/ vehicle and uncouple the locks
PC10. ensure slinging attachments are released from load without damage to
personnel or workspace
PC11. take neccesary precuations while handing hazardous goods
PC12. conduct post operations check for the reach stacker as per SOP
PC13. take necessary precuations while handing hazardous goods
PC14. record and report any damages, incidents, equipment failure, and other
necessary information as per SOP
Knowledge and Understanding (K)
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
LSC/N3706 Operate Reach Stacker
43
A. Organizational
Context
(Knowledge of the
company /
organization and
its processes)
The individual on the job needs to know:
KA1. types of documentation used in organization and importance of the same
KA2. risk and impact of not following defined procedures/work instructions
KA3. records to be maintained and implications of non-maintenance of the same
KA4. knowledge of security procedures e.g. secure storage of inventory
KA5. rules and regulations of shop floor as per standard operating procedure (SOP)
KA6. risk and impact of not following safety procedures
KA7. escalation matrix for reporting identified problems
KA8. cost of equipment and loss for the company that results from damage of
equipment
KA9. implications of delays in process to the company
B. Technical
Knowledge
The individual on the job needs to know:
KB1. controls and switches used to operate the reach stacker
KB2. basic technicalities associated with the reach stacker
KB3. various signs and signals used for operations and emergencies at the port
KB4. SOPs for handling hazardous goods
KB5. response to emergencies e.g. fire
KB6. pre-operation checklist and post operation checklists
KB7. safety regulations while operating the reach stacker
KB8. optimal working condition at the port and various precautions to be taken
because of weather
KB9. the control systems, greasing and other technical requirement for the reach
stacker
KB10. various reach stacker components and their functions
KB11. how to test and safely carry out maintenance tasks on the reach stacker
KB12. how to identify deviations from normal operations
KB13. basic of port and yard layouts
KB14. type of vessels and sops for cargo movement in each type
Skills (S)
C. Core Skills/
Generic Skills
Reading Skills
The user/individual on the job needs to know how to read:
SA1. labels and codes as per company procedures
SA2. various signals and flags in port and vessel operations
SA3. handling instructions/company log books and records
SA4. SOPs and safety manuals and safety signs at the port
SA5. instructions and orders
SA6. cargo stowage plans
Writing Skills
LSC/N3706 Operate Reach Stacker
44
The user/individual on the job needs to know how to:
SA7. fill out checklists, maintenance logbooks detailing maintenance activities
conducted
SA8. prepare detailed technical reports
SA9. note down condition of crane/MHE and any maintenance or repair that was
carried out on a daily basis
SA10. fill out any complaint/ insurance related forms for damaged goods
Oral Communication (Listening and Speaking skills)
The user/individual on the job needs to know how to:
SA11. communicate clearly with supervisors and ground staff
SA12. communicate over VHF and through hand and flag signals
SA13. provide advice and guidance to peers and juniors
D. Professional Skills
Decision Making
The user/individual on the job needs to know how to:
SB1. decide if the weather conditions are appropriate for operations
SB2. decide if the crane/ material handling equipment (MHE) is in functional
condition based on pre-operative checks
SB3. decide the power required to move cargo based on weight and size of cargo
SB4. decide the appropriate route for movement of cargo
Plan and Organize
The user/individual on the job needs to know how to:
SB5. adjust according to volume, capacity and manpower needs during peak and
non-peak hours
SB6. clearly coordinate with ground staff for smooth operations
SB7. prioritize and execute tasks within the scheduled time limits
SB8. maintain schedules and punctuality
SB9. avoid absenteeism
SB10. be a team player and achieve joint goals
Customer Centricity
The user/individual on the job needs to know how to:
SB11. adhere to the timelines and ensure that they are met
SB12. handle the cargo/ containers with proper care so as to avoid damage or spillage
while moving
Problem Solving
The user/individual on the job needs to know how to:
SB13. handle difficult weather conditions by making appropriate adjustment for
operations
SB14. resolve basic technical issues with the equipment through preventive and
first-line maintenance
LSC/N3706 Operate Reach Stacker
45
Analytical Thinking
The user/individual on the job needs to know how to:
SB15. suggest methods to streamline pick and drop operations
SB16. assess the condition of crane and suggest for maintenance/ servicing if
required
Critical Thinking
The user/individual on the job needs to know how to:
SB17. clearly follow instructions and coordinate with ground staff
SB18. take go-aheads/ green signals from ground staff before moving cargo using
crane/ MHE
SB19. identify the area of operation and take necessary precautions
NOS Version Control
NOS Code LSC/N3706
Credits(NSQF) TBD Version number 1.0
Industry Logistics Drafted on 30/06/2018
Industry Sub-sector Port terminals, ICD and CFS
Last reviewed on 28/03/2019
Occupation Crane/ MHE operation Next review date 28/03/2022
LSC/N3502 Yard planning and cargo handling
46
Overview This unit is about ship and yard planning for ensuring optimal utilization of available storage space and equipment
LSC/N3502 Yard planning and cargo handling
47
Unit Code LSC/N3502
Unit Title (Task)
Plan yard and receive cargo
Description This unit is about the yard and storage space for movement of cargo Scope This unit/task covers the following:
• Review yard utilisation and plan for storage requirement
• Prepare for cargo movement
• Supervise cargo movement
• Report and Document
Range: Stationery, Standard operating procedures (SOP), Radio-Frequency
Identification (RFID) scanner, bar code scanner, markers, Personal Protective
Equipment (PPEs), Enterprise Resource Planning (ERP), computer, display board,
printer, Material Handling Equipment (MHEs), etc.
Performance Criteria(PC) w.r.t. the Scope
Element Performance Criteria Review yard utilisation and plan for storage requirement
To be competent, the user/ individual must be able to:
PC1. check yard space utilization data in terms of open and closed yards, dry bulk
cargo vs container, and assess available storage capacity
PC2. review ageing of cargo and containers in yard, identify reasons for delay, and
enable timely movement
PC3. identify and finalise bays for storage of incoming cargo considering the
various demarcations and precautions to be taken particularly for hazardous
and dry bulk cargo
PC4. plan for yard traffic and material movement routes considering terminal
layout, container and cargo type, and available equipment
PC5. prepare goods storage plans based on vessel berthing plan and get it
approved by the terminal manager
PC6. escalate issues to terminal manager if required
Prepare for cargo
movement
To be competent, the user/ individual must be able to:
PC7. obtain vessel information related to docking schedule, berth, bays and
containers to be unloaded/ loaded
PC8. obtain information regarding movement of containers/ cargo from port
terminals to CFS/ ICD or client
PC9. communicate and finalise cargo movement plan with lifting supervisors,
vessel supervisors, cargo equipment handlers, and manual cargo handlers
PC10. ensure that all equipment and workforce are ready for operations at the time
of vessel docking / transport arrival
PC11. ensure all necessary precautions are taken and adequate PPEs are used
Nat
ion
al O
ccu
pat
ion
al S
tan
dar
d
LSC/N3502 Yard planning and cargo handling
48
Supervise cargo
movement
To be competent, the user/ individual must be able to:
PC12. coordinate with vessel docking supervisor/ transport supervisor and vessel
officer and get a go-ahead for cargo/ container loading/ unloading
PC13. coordinate with cargo surveyor for receiving ‘safe and secured’ go-ahead
before loading/ unloading
PC14. address the queries of shipping lines and agents regarding cargo operations
and storage
PC15. check that all cargo handling activities executed are as per schedule and SOP
PC16. document damages to cargo/ container during loading/ unloading
PC17. provide guidance and resolve/escalate any issues faced in loading/ unloading
PC18. check that all cargo is stored at the planned/allocated storage location in the
yard
Report and
document
To be competent, the user/ individual must be able to:
PC19. obtain ‘safe and secured’ go-ahead from the cargo surveyor upon completion
of loading/ unloading activities
PC20. collect counter signature from transporter for actuals received or dispatched
PC21. check consignments received against order and delivery documentation to
confirm that the quality, quantity and condition of the cargo is acceptable,
identifying and referring any discrepancies
PC22. maintain records relating to the receipt / storage / despatch of cargo,
ensuring that these are up to date and complete
PC23. check if receipt and delivery are documented in ERP
PC24. prepare daily report highlighting the cargo storage and movement, plan vs
actual performance, cargo ageing, details of accidents and damages if any
Knowledge and understanding (K)
A. Organizational
context
(Knowledge of
the company /
organization and
its processes)
The individual on the job needs to know and understand:
KA1. organizational procedures
KA2. documentation and reporting as per organization's mandate
KA3. security procedures to be followed
KA4. escalation matrix for reporting identified problems
KA5. risk and impact of not following defined procedures/work instructions
KA6. coding system followed to label cargo
KA7. IT system and ERP system of the organization
B. Technical knowledge
The individual on the job needs to know and understand:
KB1. basics of operations in a port terminal, ICD and CFS
KB2. use of various cargo handling equipment
KB3. use of rope, flags and other manual equipment
KB4. vessel layout and loading and unloading activities
KB5. procedures of cargo movement, handling of different equipment, vessel
stowage plans, container and cargo storage norms, etc.
LSC/N3502 Yard planning and cargo handling
49
KB6. different type of vessels and cargo and container sizes
KB7. different type of cranes and MHEs – their capacities, constraints and usage
KB8. handling of hazardous and non-hazardous cargo – International Maritime
Dangerous Goods (IMDG) codes
KB9. marking of material and people movement areas
KB10. stuffing and de-stuffing norms with respect to different cargo
KB11. special characteristics and handling requirements of shipments, if any
Skills (S)
A. Core skills/
generic skills
Reading skills
The user/individual on the job needs to know how to read:
SA1. written instructions
SA2. shiping manifest, Bill of lading shipping bills and related documents
SA3. ERP and computer generated reports
SA4. cargo stowage plans and vessel plans
SA5. SOPs and safety regulation manuals
Writing skills
The user/individual on the job needs to know how to write:
SA6. work-orders and instructions
SA7. checklist of activities, delays, undelivered items, contacts, etc
SA8. daily reports
Oral communication (listening and speaking skills)
The user/individual on the job needs to know how to:
SB1. communicate with customers, freight operators, transporters, shipping
companies, other supervisors and port authorities
SB2. communicate with cargo equipment operators and ground staff over VHF
radio
SB3. guide cargo handlers for smooth operations
B. Professional skills
Decision making
The user/individual on the job needs to know how to:
SB4. decide on required workforce and equipment for performing a particular task
SB5. assess the environmental condition and type of cargo to assess if it is safe for
operations
SB6. resolve a problem quickly internally
SB7. prioritise shipments
SB8. decide on deployment of alternate resources when required
Plan and organize
The user/individual on the job needs to know how to:
SB9. plan and estimate the co-ordination required for resolving a querry.
SB10. maintain punctuality respond in a timely manner
LSC/N3502 Yard planning and cargo handling
50
SB11. prioritize and execute tasks based on client requirements
SB12. make work plans and resource allocation plans
SB13. make checks on execution of work plans
SB14. be a team player and achieve joint goals
Customer centricity
The user/individual on the job needs to know how to:
SB15. adhere to the customer timelines
SB16. address the urgency regarding shipments and activities
Problem solving
The user/individual on the job needs to know how to:
SB17. make adjustment to working requirements for difficult weathers and
hazardous goods
SB18. identify trends/common causes for delays, damages, etc.
SB19. co-ordinate and handle major issues with different departments
SB20. identify bottlenecks and operational problems and suggest remedial action
Analytical thinking
The user/individual on the job needs to know how to:
SB21. assess the resource requirement for a particular task at hand
SB22. assess and prepare for backup resources in case of delays
SB23. plan for cargo movement so that the resources and stroage space is optimally
utilised
Critical thinking
The user/individual on the job needs to know and understand how to:
SB24. resolve issues in a qucik and cost effective manner
SB25. develop work plans factoring in external factors
SB26. check that all security measures and safety protocals are followed at all times
NOS Version Control
NOS Code LSC/N3502
Credits (NSQF) TBD Version number 1.0
Industry Logistics Drafted on 31/06/2018
Industry Sub-sector Port terminals, ICD and CFS Last reviewed on 28/03/2019
Occupation Port operation and management (cargo handling, yard planning, vessel planning)
Next review date 31/06/2021
Qualifications Pack for Cargo Equipment Handler
51
Annexure
Nomenclature for QP and NOS
Qualifications Pack
[ABC]/ Q 0101
Occupational Standard An example of NOS with ‘N’
[ABC] /N0101
Q denoting Qualifications Pack Occupation (2 numbers)
QP number (2 numbers)
9 characters
9 characters
[Insert 3 letter codes for SSC]
N denoting National Occupational Standard Occupation (2 numbers)
OS number (2 numbers)
Back to top…
[Insert 3 letter code for SSC]
Qualifications Pack for Cargo Equipment Handler
52
The following acronyms/codes have been used in the nomenclature above:
Sub-sector Range of Occupation numbers
Warehousing 1 to 9
Land Transportation 10 to 14
EXIM/ Freight Forwarding/ Customs Clearance
21 to 23
Courier/Express 15 to 20
E-Commerce 24 to 30
Supply Chain 31 to 34
Port Terminals, ICD and CFS
35 to 41
Inland Waterways 42 to 46
Liquid Logistics 47 to 49
Air Cargo Operations 61 to 62
Rail Logistics 50 to 55
Cold Chain Logistics 86 to 94
Generic Occupations 95 to 99
Sequence Description Example
Three letters Industry name LSC
Slash / /
Next letter Whether QP or NOS Q / N
Next two numbers Occupation code 01
Next two numbers OS number 01
Qualifications Pack for Cargo Equipment Handler
53
CRITERIA FOR ASSESSMENT OF TRAINEES
Job Role: Cargo equipment handler Qualification Pack: LSC/Q3701 Sector Skill Council: LSC Guidelines for Assessment 1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council. Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each PC 2. The assessment for the theory part will be based on knowledge bank of questions created by the SSC 3. Individual assessment agencies will create unique question papers for theory part for each candidate at each examination/training center (as per assessment criteria below) 4. Individual assessment agencies will create unique evaluations for skill practical for every student at each examination/training center based on this criterion 5. To pass the Qualification Pack, every trainee should score a minimum of 70% in every NOS 6. In case of unsuccessful completion, the trainee may seek re-assessment on the Qualification Pack
Compulsory NOS
Total Marks: 400 Marks Allocation
Assessment Outcomes
Assessment Criteria for Outcomes
Total Marks
Out of Theory Skills
Practical
LSC/N3701 Perform cargo
handling at port
PC1. obtain details of cargo to be loaded/ unloaded, deck and yard layout and any other specific instruction from the yard supervisor
100
6 2 4
PC2. engage with the ship and yard supervisor and the rigging staff, and finalise the type of crane to use and techniques for lifting
6 2 4
PC3. finalise the path for movement of the cargo in coordination with lifting supervisor, yard supervisor and rigging staff
6 2 4
PC4. wear the required PPEs and carry the communication device
6 2 4
PC5. check the crane/ MHE’s controls for fitness of operation including breaking tests, boom operation, spreader movement
6 2 4
PC6. test drive the trolley and check that all hydraulic systems to operate hoisting system, flippers, and emergency controls etc. before operation
6 2 4
Qualifications Pack for Cargo Equipment Handler
54
PC7. escalate any issues to the supervisor
5 1 4
PC8. check for clear visibility from the control unit platform, to vessel, yard and the spreaders
5 1 4
PC9. check for weather condition and factor those in while operations
5 1 4
PC10. follow the SOP during the cargo handling process
6 2 4
PC11. follow the hand signals and VHF communications from the signalman to move the crane and cargo
6 1 5
PC12. place cargo/ container at the assigned location in coordination with the instruction of the signalman to ensure zero damage
6 2 4
PC13. verify that the containers are properly locked before moving, based on system input and rigger confirmation
6 2 4
PC14. monitor the container and spreader movement during operations, to ensure safe limits
6 2 4
PC15. take necessary precautions while handling dangerous and hazardous goods
6 2 4
PC16. fill the post operation checklist on completion of activity
6 2 4
PC17. report on delays, damages, accidents and other incidents to the supervisor and prepare necessary documentation for insurance claims if any
4 1 3
PC18. report on the condition of the crane/ MHE and any maintenance activity or replacement that may be required to the supervisor
3 1 2
100 30 70
LSC/N3702 Perform
preventive & first-line
maintenance of MHE at
ports
PC1. perform preventive maintenance for faults like fractures, corrosion, missing paint, etc. on the body of the crane/ MHE as per schedule in accordance to checklist
100
13 4 9
PC2. test the crane/ MHE for all controls as per the checklist to see that it is fully functional and safe for use
13 4 9
PC3. update maintenance card and report
12 4 8
Qualifications Pack for Cargo Equipment Handler
55
PC4. report to supervisors and request technical support in case of any abnormalities in operation, damage, repair requirement, etc.
12 3 9
PC5. lookout for basic aberrations such as irregular noise, blockages, error in operations, and identify the source of issue
12 4 8
PC6. perform basic first-line repairs like greasing, painting, oiling, removing of stuck objects, changing of fuse, making severed electrical connections, etc. and check if the problem is resolved
13 4 9
PC7. check the parts to assess damage, repair requirements, electrical faults, faulty control systems, etc.
13 4 9
PC8. escalate the problems to supervisor and request technical support if required
12 3 9
100 30 70
LSC/N9904 Maintain
integrity and ethics in
operation
PC1. refrain from indulging in corrupt practices
100
5 2 3
PC2. avoid using company’s funds, property or resources for undertaking personal activities
5 2 3
PC3. protect customer’s information and ensure it is not misused
5 2 3
PC4. protect data and information related to business or commercial decisions
5 2 3
PC5. avoid acceptance of cash or kind from vendors for support or contract negotiations
5 2 3
PC6. demonstrate and practice ethics in day-to-day processes and dealings with customers and colleagues
5 2 3
PC7. avoid nepotism 5 2 3
PC8. consult supervisor or senior management when in situations that may require differentiating between ethical and unethical
6 2 4
PC9. report promptly all violations of code of ethics
5 2 3
PC10. dress up and conduct in a professional manner
5 2 3
PC11. communicate with clients and stakeholders in a soft and polite manner
5 2 3
PC12. follow etiquettes in accordance to the place
5 2 3
Qualifications Pack for Cargo Equipment Handler
56
PC13. check for regulatory documentation and compliances for the shop floor as per information from the supervisor
6 2 4
PC14. perform activities considering the regulatory requirements
5 2 3
PC15. use PPEs in accordance to regulatory requirements
6 3 3
PC16. identify the different types of dangerous goods and handling methodologies
6 3 3
PC17. follow the SOP for handling of different types of dangerous goods
6 2 4
PC18. consult supervisor or senior management when in situations that may require differentiating between ethical and unethical
5 2 3
PC19. promptly report all regulatory violations
5 2 3
100 40 60
LSC/N9905 Follow health,
safety and security
procedures
PC1. make note of all safety processes in different location (cargo loading area, ramp operation area, etc.) with reference to area of operation
100
5 2 3
PC2. wear all personal protective equipment (PPE) such as goggles, ear plugs, helmet, mask, shoes, etc. as applicable in the cargo movement area
5 2 3
PC3. follow standard driving practice to ensure safety of life and material
5 2 3
PC4. follow organizational protocol to deploy action in case of signs of any emergency situation or accident or breach of safety
5 2 3
PC5. undertake periodical preventive health check ups
5 2 3
PC6. follow necessary standard operating procedures (SOP) and precautions while handling dangerous and hazardous goods
5 2 3
PC7. follow security procedures like green gate in port, customs area, factory security, etc.
5 2 3
PC8. comply with data safety regulations of the organisation
3 1 2
PC9. follow standard safety procedures while handling hazardous / fragile cargo and
4 2 2
Qualifications Pack for Cargo Equipment Handler
57
walk only on the designated pathway
PC10. recognise unsafe conditions and safety practices at the workplace and report it to concerned authority
3 1 2
PC11. inspect the activity area and equipment for appropriate and safe condition
5 2 3
PC12. check if stacking is done at defined height and is not on the walk way
5 2 3
PC13. check if walk way is free from grease/ oil
5 2 3
PC14. check if emergency fire alarms, water sprinklers and smoke detectors are installed at all places
5 2 3
PC15. participate in fire drills 5 2 3
PC16. check if standard material handling procedure are being followed
5 2 3
PC17. check if hold ladders, platforms and hand rails to be in a sound and safe condition
5 2 3
PC18. check if all the safety and security related tags, labels and signage are placed in the cargo
5 2 3
PC19. check if loading instrument is certified and operational
5 2 3
PC20. implement 5S at workplace 5 2 3
PC21. check if cargo has passed security checks and report in case of any violation
5 2 3
100 40 60
Electives
Elective 1 - RMQ crane
Total marks 100 Marks allocation
Assessment outcome
Assessment criteria Total marks
Out of Theory Practical
LSC/N3703 Operate Rail
mounted quay (RMQ)
crane
PC1. ensure the rail lines of the crane are clear from any obstruction
100
7 2 5
PC2. check elevating work platform for damages of defects as per SOP
7 2 5
PC3. check for clear visibility of quay, containers, vessel and ground movement
5 2 3
Qualifications Pack for Cargo Equipment Handler
58
PC4. establish clear communication lines and inform the signalman regarding blind spots
5 2 3
PC5. select appropriate lifting
gear/equipment including slings, ropes,
shackles, eye bolts, and spreaders based on
safety charts for safe working load
(SWL)/working load limit (WLL), and
assemble and check them for serviceability
7 2 5
PC6. ensure appropriate hazard prevention/control measures have been taken
5 2 3
PC7. start and operate the RMQ crane as per the defined SOP
7 2 5
PC8. move the crane to the desired location and identify the correct lifting/anchorage points
7 2 5
PC9. set spreader to the desired location, set the width as per requirement for picking one or multiple containers
7 2 5
PC10. confirm the spreader is locked before movement, lift the load and check it is appropriately rigged and secured
3 1 2
PC11. move the cargo as per plan and as per direction from signalman
5 1 4
PC12. monitor operations on screen controlling the speed of the quay and trolley
6 2 4
PC13. place the cargo/ container at the destination coordinates considering the speed and wind effect to avoid any damage
5 1 4
PC14. ensure slinging attachments are released from load without damage to personnel or workspace
5 1 4
PC15. take necessary precautions while handing hazardous goods
5 1 4
PC16. load the cargo as per the cargo stowage plan in coordination with signalman
5 2 3
PC17. conduct post operations check for the RMQ crane as per SOP
3 1 2
PC18. egress from elevated platform and shutdown platform as per SOP
3 1 2
PC19. record and report any damages, incidents, equipment failure, and other necessary information as per SOP
3 1 2
100 30 70
Qualifications Pack for Cargo Equipment Handler
59
Elective 2 - GSU crane
Total marks 100 Marks allocation
Assessment outcome
Assessment criteria Total marks
Out of Theory Practical
LSC/N3704 Operate Grab ship unloader (GSU) crane
PC1. coordinate with ground staff to check if the drop zone and pickup zone is ready for operations, conveyors are functional, etc and get a green signal for operations
100
7 2 5
PC2. check if the right type of bucket is attached to the GSU crane as per the cargo unloading plan
7 2 5
PC3. check for clear visibility of vessel, pickup and drop zones, grab bucket, vessel and ground movement, and inform signalman regarding blind spots
7 2 5
PC4. ensure appropriate hazard prevention/control measures have been taken
7 2 5
PC5. check elevating work platform for damages of defects as per SOP
7 2 5
PC6. start and operate the GSU crane as per the defined SOP
7 2 5
PC7. move the crane to the right spot for operations and anchor
7 2 5
PC8. move the grab to the vessel/ pickup zone to pick cargo using the grab as per instructions from the signal man
7 2 5
PC9. monitor operation on the screen and make adjustment for weather and wind conditions
7 2 5
PC10. control the swing of the hoist while grabbing and moving cargo
6 2 4
PC11. move and release the cargo once loaded to the unloading zone/ hopper and unload
6 2 4
PC12. take necessary precaution when handling hazardous goods
6 2 4
PC13. conduct post operations check for the GSU crane as per SOP
7 2 5
PC14. egress from elevated platform and shutdown platform as per SOP
6 2 4
PC15. record and report any damages, incidents, equipment failure, and other necessary information as per SOP
6 2 4
100 30 70
Qualifications Pack for Cargo Equipment Handler
60
Elective 3 - RTG crane
Total marks 100 Marks allocation
Assessment outcome
Assessment criteria Total marks
Out of Theory Practical
LSC/N3705 Operate
Rubber Tyre Gantry (RTG)
crane
PC1. check elevating work platform for damages of defects as per SOP
100
7 2 5
PC2. check for clear visibility of quay, containers, vessel and ground movement
7 2 5
PC3. establish clear communication lines and inform the signalman regarding blind spots
5 2 3
PC4. check tyre pressure and if the engine and propelling components of RTG are working and braking properly as per SOP
5 2 3
PC5. select appropriate lifting gear/equipment including slings, ropes, shackles, eye bolts, and spreaders based on safety charts for safe working load (SWL)/working load limit (WLL), and assemble and check them for serviceability
7 2 5
PC6. ensure appropriate hazard prevention/control measures have been taken
5 2 3
PC7. start and operate the RTG crane as per the defined SOP
7 2 5
PC8. move the crane to the desired location and identify the correct lifting/anchorage points
7 2 5
PC9. set spreader to the desired location, set the width as per requirement for picking one or multiple containers
7 2 5
PC10. confirm the spreader is locked before movement, lift the load and check it is appropriately rigged and secured
3 1 2
PC11. move the RTG and cargo as per plan and as per direction from signalman
5 1 4
PC12. monitor operations on screen controlling the speed of the quay and trolley
6 2 4
PC13. place the cargo/ container at the destination coordinates considering the speed and wind effect to avoid any damage
5 1 4
PC14. ensure slinging attachments are released from load without damage to personnel or workspace
5 1 4
Qualifications Pack for Cargo Equipment Handler
61
PC15. take necessary precautions while handing hazardous goods
5 1 4
PC16. load the cargo as per the cargo stowage plan in coordination with signalman
5 2 3
PC17. conduct post operations check for the RTG crane as per SOP
3 1 2
PC18. egress from elevated platform and shutdown platform as per SOP
3 1 2
PC19. record and report any damages, incidents, equipment failure, and other necessary information as per SOP
3 1 2
100 30 70
Elective 4 - Reach stacker
Total marks 100 Marks allocation
Assessment outcome
Assessment criteria Total marks
Out of Theory Practical
LSC/N3706 Operate reach
stacker
PC1. check for clear visibility of quay, containers, vessel and ground movement
100
8 3 5
PC2. establish clear communication lines and inform the signalman regarding blind spots
8 3 5
PC5. select appropriate lifting gear/equipment including slings, ropes, shackles, eye bolts, and spreaders based on safety charts for safe working load (SWL)/working load limit (WLL), and assemble and check them for serviceability
7 2 5
PC4. ensure appropriate hazard prevention/control measures have been taken
7 2 5
PC5. move the reach stacker to the work location and set the spreader as per requirement
7 2 5
PC6. identify the container and move spreader and lock as per directions from the signalman
7 2 5
PC7. check that the spreader is locked onto the container
7 2 5
PC8. lift the container and move it considering the defined pathways, speed and sway of container with directions from signalman
7 2 5
PC9. place the container at the drop location/ vehicle and uncouple the locks
7 2 5
Qualifications Pack for Cargo Equipment Handler
62
PC10. ensure slinging attachments are released from load without damage to personnel or workspace
7 2 5
PC11. take necessary precautions while handing hazardous goods
7 2 5
PC12. conduct post operations check for the reach stacker as per SOP
7 2 5
PC13. take necessary precautions while handing hazardous goods
7 2 5
PC14. record and report any damages, incidents, equipment failure, and other necessary information as per SOP
7 2 5
100 30 70
Options
Option 1 - Ship and yard planning
Total marks 100 Marks allocation
Assessment outcome
Assessment criteria Total marks
Out of Theory Practical
LSC/N3502 Yard Planning
and Cargo Handling
PC1. check yard space utilization data in terms of open and closed yards, dry bulk cargo vs container, and assess available storage capacity
100
5 2 3
PC2. review ageing of cargo and containers in yard, identify reasons for delay, and enable timely movement
5 2 3
PC3. identify and finalise bays for storage of incoming cargo considering the various demarcations and precautions to be taken particularly for hazardous and dry bulk cargo
5 2 3
PC4. plan for yard traffic and material movement routes considering terminal layout, container and cargo type, and available equipment
5 1 4
PC5. prepare goods storage plans based on vessel berthing plan and get it approved by the terminal manager
5 1 4
PC6. escalate issues to terminal manager if required
4 1 3
PC7. obtain vessel information related to docking schedule, berth, bays and containers to be unloaded/ loaded
5 2 3
PC8. obtain information regarding movement of containers/ cargo from port terminals to CFS/ ICD or client
5 2 3
Qualifications Pack for Cargo Equipment Handler
63
PC9. communicate and finalise cargo movement plan with lifting supervisors, vessel supervisors, cargo equipment handlers, and manual cargo handlers
3 1 2
PC10. ensure that all equipment and workforce are ready for operations at the time of vessel docking / transport arrival
4 1 3
PC11. ensure all necessary precautions are taken and adequate PPEs are used
4 1 3
PC12. coordinate with vessel docking supervisor/ transport supervisor and vessel officer and get a go-ahead for cargo/ container loading/ unloading
4 1 3
PC13. coordinate with cargo surveyor for receiving ‘safe and secured’ go-ahead before loading/ unloading
4 1 3
PC14. address the queries of shipping lines and agents regarding cargo operations and storage
4 1 3
PC15. check that all cargo handling activities executed are as per schedule and SOP
4 1 3
PC16. document damages to cargo/ container during loading/ unloading
4 1 3
PC17. provide guidance and resolve/escalate any issues faced in loading/ unloading
4 1 3
PC18. check that all cargo is stored at the planned/allocated storage location in the yard
4 1 3
PC19. obtain ‘safe and secured’ go-ahead from the cargo surveyor upon completion of loading/ unloading activities
4 1 3
PC20. collect counter signature from transporter for actuals received or dispatched
4 1 3
PC21. check consignments received against order and delivery documentation to confirm that the quality, quantity and condition of the cargo is acceptable, identifying and referring any discrepancies
3 1 2
PC22. maintain records relating to the receipt / storage / dispatch of cargo, ensuring that these are up to date and complete
4 1 3
PC23. check if receipt and delivery are documented in ERP
3 1 2
Qualifications Pack for Cargo Equipment Handler
64
PC24. prepare daily report highlighting the cargo storage and movement, plan vs actual performance, cargo ageing, details of accidents and damages if any
4 2 2
100 30 70
Annexure 1: Trainer qualification and equipment
Trainer Qualification –
• Engineering diploma graduate with minimum 5 years of experience in crane operations
• Experience operating RMQ, GSU, RTG, RS crane with good knowledge of crane maintenance, using communication radio, signal flags, documentation and other technical activities in crane operations
• The person should have good reading, writing, and speaking communication skills in English and vernacular language
Training equipment required - Teaching board, Computer, Projector, Video Player or TV, MIS, Inventory models, stationery, PPEs, MHEs like GSU, RMQC, RTG, Forklift, Reach stacker, pallet truck, barcode scanner, tools and tackles, maintenance equipment, consumables used in MHE, MIS, ERP, performance review software, budgeting and forecasting software, packing devices, and packing material