Contents · Contents GTC Training Overview 10 What’s Included in an International Course? 11 Training Faculties Overview 12 Public-Private Partnerships Courses 14 ... Management

ContentsGTC Training Overview 10What’s Included in an International Course? 11Training Faculties Overview 12Public-Private Partnerships Courses 14Finance Courses 18Leadership & Management Skills Courses 23Marketing & PR Courses 32Public Governance, Compliance & Transparency 35Procurement and Supply Chain Management 42Human Resources Management Courses 45National & Business Security Courses 51Training Calendar 2018 54Tailored Training 66

Building capacity through global learning www.thegtcgroup.com

Training

10 / GTC Training

GTC Training equips individuals, teams, and organisations with the learning and skills to achieve their highest aspirations.

With unrivalled experience across Africa, Asia, Europe and the Middle East, we design and deliver unique ways to give the right skills to the right people to make anything possible.

We believe that our delegates deserve the best environment possible during their learning experience.

That’s why our training centres are spread throughout the world, with international, regional and local destinations in London, Dubai, Houston, New York, Kuala Lumpur, Abuja, Accra, Addis Ababa, Lagos, Dar es Salaam and Nairobi.

World-class consultants Our faculty consists of more than 200 world-class consultants, recognised industry experts, and published authors, with international expertise.

Blended learningWe deliver blended-learning training and share best-practices, making the learning real and personal to you.

State-of-the-art facilities Our training rooms are air-conditioned, smoke-free and equipped with state-of-the-art smart boards.Free Wi-Fi access is also available in our executive lounge.

In-depth cultural insight We have a unique insight into the cultures of the countries our clients come from.

Personalised support We’re with you every step of the way and work in partnership with you and your organisation to develop future leaders.

Proven ROI We deliver a proven return on investment.Our loyal and expanding client base is a testament to the results we strive for and achieve for organisations.

What Makes Us Unique?Accredited blended learning delivered by international practitioners

GTC Training OverviewBuilding capacity through global learning

Each open training course is delivered at one of GTC’s international training destinations, including London, Dubai and Houston.

What’s Included in an International Course?

Modern Facilities

What’s Included

Concierge Service

Online Resources

Course Materials

Further Benefits• Complimentary Internet access for

all training days• International cuisine served for lunch• Refreshments at delegates’ convenience

• Course registration• Visa documentation (if needed)• Pre-arrival assistance• On site concierge/delegate welfare

• Training materials • Publications• Learning Management System• GTC App• Webinars • Ebooks

• Delegate welcome pack including all course materials

• Electronic copy of tutorial materials on complimentary GTC branded USB drive

• Course certificate• Individual and group photos• Complimentary published literature • Selected case studies• End of course cocktail, certificate

award and networking event

• Negotiated corporate discount on certain hotel accommodation

• Accredited international presenters• Study tour to a relevant public institute• Training material and workbooks• Personal development action plan

to implement newly gained skills

Book today: +44 (0)20 370 55710 | [email protected] | www.thegtcgroup.com

GTC Training / 11

Training Faculties Focusing our knowledge and expertise

12 / GTC Training Faculties

Developing PPP Programmes and

Initiatives

Analysing Financial Statements

Becoming an Effective Trainer

Strategic Project Management

Aid Coordination and Raising Funds From Donor Organisations

Negotiating and Managing PPP

Contracts

Driving Performance Through Strategic and

Financial Planning

Benchmarking for Improved Performance

Transformational Leadership and

Institutional Analysis

Corporate PR Strategies

Project Finance and PPP

Effective Management of Contracts

Crisis Management and Contingency Planning

Value-Based Leadership

Crisis, Reputation and Issues Management

Public Private Partnerships

Fundamentals

Finance for Non- Finance Managers

Developing Senior Management Capacity

Media Relations and Public Affairs

Regulating and Monitoring PPP

Improving Management Performance Through

Budgeting and Cost Control

Enhanced Performance and Strategic Management

International Public Sector Accounting

Standards

GTC 10-day Executive MBA

International TaxationHigh Impact Strategic

Leadership Programme for Senior Executives

Public Finance Management

Leadership and Strategy for Senior Managers

Leading a Project Team

Leading and Managing High Performing Teams

Negotiation and Conflict Managament Strategies

Principles of Leadership Excellence

Public-Private Partnerships Pg. 14-17

FinancePg. 18-22

Leadership and Management SkillsPg. 23-31

Marketing and PRPg. 32-34

GTC Training Faculties / 13

Averting Financial and Economic Fraud

Advanced Tendering Procedures and Bid

Evaluation

Behavioural Management and Emotional

Intelligence

Counter-Terrorism Strategies

Corruption in the Workplace

Effective Purchasing, Tendering and Supplier

Selection

Developing High Performance HR

Business Partner and Consulting Skills

Effective Risk and Security Management

Creating and Managing Compliance

Principles and Best Practices for Supply Chain Management

Effective Coaching Skills for Managers

Security for Senior Executives

E-Government: Strategy and Implementation

Procurement Management of Equipment & Works for World Bank Aided Projects

Efficient Training Needs Analysis: Corporate HR

Development

Evidence Gathering and Interviewing Skills

HR as Business Partner

Forensic Auditing and Accounting

Human Resource Management and Career

Development

Fraud Detection in Government Accounting

Knowledge Management and Managing

Organisational Learning

Talent Management and Succession Planning

Implementing Ethics & Preventing Corruption for Senior Managers

Managing the Training Function

Training the Trainer

Improving Governance, Performance and

Accountability in the Public Sector

Making & Implementing Anti-Fraud and

Transparency Policies

Policy Analysis, Development and Implementation

Public Sector Reform and Institutional Capacity Building

Public Governance, Compliance and

Transparency Pg. 35-41

Procurement and Supply Chain Management

Pg. 42-44Human Resources

Management Pg. 45-50National and Business

Security Pg. 51-53

Public-Private Partnerships

Training Courses

ContentsDeveloping PPP Programmes and Initiatives 15Negotiating and Managing PPP Contracts 15Project Finance and PPP 16Public Private Partnerships Fundamentals 16Regulating and Monitoring PPP 17

14 / GTC Training: PPP Courses


15Public-Private Partnerships

Course Overview One of the most critical development aspects of securing and implementing successful and sustainable PPP programmes is the effective negotiation of the PPP contract. This involves not only development of the contract, but also competent project monitoring and management. This course will enable delegates to negotiate effectively within the PPP process and develop the key skills and behaviours consistent with project & contract management.

Who Should Attend?The course is designed for people who have, or are planning to have, responsibilities for PPP contract negotiation and management.Ideally, delegates will be experienced in project and contract Management, as well as have previous experience in contract negotiation. This course is appropriate for people from any part of the public sector or private organisations who meet the criteria above.

Course Outcomes Delegates will gain knowledge and skills to: Identify and understand the role, responsibilities and competences of the effective contract negotiator • How to implement an effective contract

renegotiation process• Recognise and implement the key elements

of managing the contract • Identify and overcome key barriers to

effective management and how to make use of conflict resolution skills in the process

• Recognise how and when risk management should be applied and when contingency planning should be applied

• How to develop and implement action planning and key measures of performance

• Acquire an understanding of the unique challenges of PPP contract management and the use of effective tools and techniques

Key Course Highlights • Effective contract negotiation and

monitoring skills• Establishing contract compliance action

plans• Systematic approaches to key stages of the

negotiation process• Effective measurement and benchmarking

of key stages of the project process to enable effective management

Developing PPP Programmes and Initiatives

London 5 Mar | 2 Jul

Duration 1 week or 2 weeks

Negotiating and Managing PPP Contracts

London 9 Apr | 6 Aug


Public-Private Partnerships


Course Overview This course provides organisations and institutions that are currently designing or implementing Public-Private Partnerships (PPP) courses with practical and results-orientated capacity building experiences to further PPP planning and implementation objectives.

Who Should Attend?The course is designed for people who are involved in the PPP process (development and implementation) who wish to develop their skills and knowledge. This course is appropriate for people from any part of public sector or private organisations who meet the criteria above.

Course Outcomes Delegates will gain knowledge and skills to:• Learn about new developments in PPP• Describe the importance of concepts such

as value for money, defining public sector comparator concepts, and understand how to use them

• Identify project screening criteria • Understand the challenges of project

financing and how to overcome them • Describe how and when to apply the

different forms of procurement• Know how and when to use competitive

bidding and sole sourcing to increase project value

Key Course Highlights • Overview of the different forms of PPP

global experiences• Case study analysis• Objectives and feasibility studies• Risk management

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Course Overview In this course delegates will receive intensive practical guidance in advanced techniques of PPP project financing. Delegates will review the key stages and elements of the PPP contract management process and identify a range of project modelling techniques for risk and contingency strategy formulation and foreign exchange risk minimisation.

Who Should Attend?The course is designed for delegates who are currently engaged in project management and who are familiar with the key processes supporting effective financial monitoring. A core understanding of the key principles and processes of PPP is essential. It is recommended that the Fundamentals of PPP is a prerequisite, particularly if delegates do not have previous PPP experience.

Course Outcomes Delegates will gain knowledge and skills to: • Recognise the benefits of effective PPP

project financial processes • Recognise and identify the conditions &

environment for the successful financial management of PPP projects

• Understand how to implement key elements of the financial monitoring process to deliver efficient monetary outcomes

• Recognise and identify key project risks and develop an analysis framework

• How to be effective in financially structuring a project, as well as how to use analysis & modelling techniques to ascertain the best strategies

• Develop and implement action plans, and identify which key measures of performance are needed for successful

Key Course Highlights • Effective project finance skills, tools and

techniques with application and evaluation processes

• Establishing how the PPP process differs from conventional project financial reporting

• How to develop a systematic approach to effective financial evaluation of PPP projects

• Establishing best-practice through benchmarking of key financial criteria from PPP case studies for review and evaluation

• Conversion of modelling techniques into practical action plans with appropriate evaluation criteria

Course Overview This is a relatively new concept for many administrations. We’ve harnessed lessons by examining experience from around the world. We encourage studying past experience when developing a PPP strategy, both good and bad. This course will focus on the structure of PPPs, examine the continuum from outsourcing to PPP together with benefits they bring to participating parties.

Who Should Attend?The course is designed for people who are new to the PPP process in general, or who would benefit from a systematic walk through of everything, from the procurement to end phase cycle. It also provides an opportunity to explore and understand the background of major infrastructure projects and the current thinking and methodologies. This course is appropriate for people from any part of the public sector or private organisations who wish to develop their understanding of PPP.

Course Outcomes Delegates will gain knowledge and skills to:• Recognise and evaluate when and how to

best use PPP • Use PPP modelling and frameworks to

determine the best monetary value for upcoming projects

• Recognise what the key roles and responsibilities are within a project PPP team

• Identify and manage risk and apply contingency planning

• Understand the skills, knowledge, and general requirements of a project based methodology to implement a successful PPP campaign

• Develop a systematic approach to the key stages of the project management

Key Course Highlights • A consistency of understanding of why PPP

is important • Establishing the critical success factors

supporting the PPP process • Reviewing a range of PPP models and

established their added value

Project Finance and PPP

London 14 May | 10 Sep


Public-Private Partnerships Fundamentals

London 18 Jun | 15 Oct


Book today: +44 (0)20 370 55710 | [email protected] | www.thegtcgroup.comAll courses are available as 1-week or 2-week courses

17Public-Private Partnerships

Course Overview A successful PPP depends, in large part, on the capacity of the governing bodies to keep the contract on track. This requires the setting of clear requirements of the partnership, monitoring the performance of all parties to the contract, reporting of results and enforcing contract provisions. This course will equip delegates with these skills.

Who Should Attend?The course is designed for officers in the private and public sector who are at a senior or strategic level and have experience of the PPP process or who may be involved in an initiative in the future.

Course Outcomes Delegates will gain knowledge and skills to:• Recognise and describe the importance of

regulation and monitoring processes for PPP.• Recognise how to manage the needs of

all the stakeholders, employers, service providers, and consumers to deliver the best results.

• Analyse and implement appropriate action plans with the best key measures of performance

• Identify and implement appropriate risk assessment and risk management planning

• Develop tools in thinking outside the box while incorporating appropriate PPP strategic development plans.

Key Course Highlights • Review relevant policies and legislation to

support regulation and monitoring of PPPs.• Evaluation of policies and law that promote

competition.• Establish procedures for effective regulatory

framework. • Establishment of best practice and

benchmarking of performance. • Assessing and managing risk.

Regulating and Monitoring PPP

London 23 Jul | 19 Nov



FinanceTraining Courses

ContentsAnalysing Financial Statements 19Driving Performance Through Strategic and Financial Planning 19Effective Management of Contracts 20Finance for Non- Finance Managers 20Improving Management Performance Through Budgeting and Cost Control 21International Public Sector Accounting Standards 21International Taxation 22Public Finance Management 22

18 / GTC Training: Finance Courses


19Finance

Course Overview This course will be of benefit to those who need to read, understand and analyse financial statements of corporate businesses on a regular basis. New or recent recruits to the financial services industry, particularly within banking, stock broking, equity sales and research, corporate finance, business valuation and fund management, will find the knowledge acquired invaluable.

Who Should Attend?Middle to senior managers who have the responsibility of tackling financial problems and making financial decisions that affect their respective department or organisation. This course is also ideal for managers who want to refresh and further develop their knowledge of financial planning and practice. A basic knowledge of accounts formats and jargon is assumed.

Course Outcomes Delegates will gain knowledge and skills to:• Understand the accounting fundamentals• Assess the effects of business activity on

the balance sheet• Understand the terminology relating to

company accounts• Understand the key ratios for measuring

profitability, liquidity and stability• Read, analyse and interpret a set of accounts• Recognise the benefits and limitations of

ratio analysis

Key Course Highlights • Recap on the primary elements of financial

statements and fundamental accounting concepts

• Identify trend and carry out comparisons• Format published financial statements and

contents of published annual reports• No longer be afraid of looking at accounts

Course Overview This course aims to introduce strategic financial planning and its practical applications to situations that are typical for someone at senior management level. Delegates will be equipped in making strategic decisions and co-operating with accounting or financial experts in achieving organisational objectives.

Who Should Attend?Senior managers who have the responsibility of tackling financial problems and making financial decisions that affect their respective department or organisation. This course is also ideal for managers who want to refresh and further develop their knowledge of financial planning and practice.

Course Outcomes Delegates will gain knowledge and skills to:• Recognise the relevance of finance and

accounting to both the organisation and stakeholders

• Be able to undertake the financial analysis of an organisation and interpret the results

• Make valid contributions to the process of forecasting and corporate planning

• Demonstrate awareness of the financing choices available to organisations, and in determining financial structure

• Be able to assess the financial risks that organisations face, including: credit, interest, and foreign exchange risk be able to adopt risk-hedging strategies that suit the risk profile of the organisation concerned

Key Course Highlights • Strategic and business planning: corporate

finance• Interpretation of accounts and international

accounting standards• Principles of corporate finance• Capital budgeting, discounted cash-flow

valuation, risk analysis and standard techniques of financial analysis

• Strategic profitability analysis

Analysing Financial Statements

London 26 Mar | 16 Jul | 15 Oct

Dubai 21 May

Houston 29 Jan | 27 Aug


Related Courses

• Accounting principles for tax officers • Finance for Non-Finance Managers• Public Financial Administration A full list of courses can be found online at www.thegtcgroup.com

Driving Performance through Enhanced Strategic and Financial Planning

London 26 Mar | 16 Jul | 15 Oct

Dubai 21 May

Houston 29 Jan | 27 Aug


Finance


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eCourse Overview The management of contracts is a crucial function in any organisation and if not given adequate attention could mark the downfall of a project and cause serious complications to an organisations well being. The course will focus on the skills and understanding needed to function successfully in any contract arrangement.

Who Should Attend?This course is ideal for senior officers and middle managers likely to move into senior positions. Particularly useful for those who are responsible for management of contracts, either fixed term of infinite. Also suitable for procurement and PPP projects.

Course Outcomes Delegates will gain knowledge and skills to:• Master the more complex issues behind

contract formation, execution, funding and contract performance

• Effectively know how to tackle management problems associated with various types of contracts

• Develop and set the standards to improve on professionalism and service delivery through the execution of contracts

• Know how to address terms and conditions within contracts and contracts and corporate relationships (public or private)

• Recognise how to enhance the capacity of administrative structures that oversee selection of suppliers

• Be empowered with a variety of tools: including continuous monitoring, evaluation and performance of the contract

Key Course Highlights • Fundamentals of a contract: types and

kinds of contracts, contract management principles

• Administrative and key structures in supporting the contract process, team building, process review and reform, aspects of electronic contracting

• Selection process, criteria creation and setting standards of negotiation, execution and post-completion feedback

• Public contracting: transparency and accountability issues

• Budget, cost analysis and planning; ensuring value for money

Course Overview For any manager to be effective they need to have a working knowledge of the basic principles of finance and understand its applications. This course transforms financial and accounting language and concepts into decision making tools that a non-financial manager can use successfully every day.

Who Should Attend?This course has been planned for all managers at all levels who face financial decisions covering cash and revenue implications, and impose controls such as budget setting or make a contribution to the wider planning process. It is designed for those who are about to be promoted into those positions or who wish to further develop or refresh their financial skills. This is relevant to all levels in an organisation.

Course Outcomes Delegates will gain knowledge and skills to:• Translate plans into budgets • Confidently understand financial accounts

and reports • Manage resources and budgets • Demonstrate the ability to sustain good

financial practice • Recognise the differences in profit and loss

accounts, balance sheets, and cash flows, and know their meanings

• Recognise the power of comparisons and ratio analysis in understanding financial statements

Key Course Highlights • Why organisations fail?• Interpretation of your organisations financial

management information• Interpretation of accounts and how to spot

attempts at manipulation• The key role of monitoring and taking prompt

action• Know your costs and how they behave: fixed

costs, variable costs and other costs

Effective Management of Contracts

London 5 Feb | 28 May | 3 Sep

Dubai 2 Apr

Houston 23 Jul | 22 Oct


Finance for Non-Finance Managers

London 5 Feb | 28 May | 3 Sep

Dubai 2 Apr

Houston 23 Jul | 22 Oct



21Finance

Course Overview Both finance and non-finance staff may be responsible for establishing and managing budgets. This course will help delegates to understand the full relevance of budgeting and how this can be effectively achieved. It will focus on identifying factors that can impact an organisation’s performance, and enable managers to plan for such factors, consider contingencies, and evaluate resource levels as an ongoing process.

Who Should Attend?This is a highly focused course designed for senior managers with significant financial decision making and resource responsibilities as well as those managers with a need to significantly enhance their financial budgeting skills.

Course Outcomes Delegates will gain knowledge and skills to:• Drive performance through objectives and

targets • Better translate conceptual plans into

budgets • Interpret financial management information• Recognise and understand profit and loss

accounts, balance sheets, and cash flows • Recognise the power of comparisons and

ratio analysis to improve performance

Key Course Highlights • Translate resource plans into financial

budgets• Build and maintain a robust budgetary

process• Interpret financial management information• Control and cut costs• Drive through sustainable improvements

Course Overview This course helps delegates meet the challenges of introducing IPSAS and secure the benefits of improved financial management to help secure organisational objectives and goals of their public service organisation.

Who Should Attend?Financial professionals in the public sector, anyone who requires an understanding of international financial reporting standards within the public sector, accountants and financial staff at all levels involved in the preparation of financial statements, IFRS and IPSAS implementation and maintenance teams, internal auditors and consultants dealing with financial reporting.

Course Outcomes Delegates will gain knowledge and skills to:• Clearly describe the background of IPSAS

and its introduction to the public sector • Identify and apply the links to and

implications for broader strategy development. This includes connections between financial management, taxation, asset management, governance and accountability

• Understand the accounting standards and their implementation issues

• Explain how introducing IPSAS in the public sector will have implications for internal and external audits

• Know the accounting requirements of IPSAS• Develop the skills to aid in the

implementation, capacity development, benefits realisation, and development of risk-management plans

Key Course Highlights • Unique learning and assessment

programme tailored for the public sector• High quality and practical programme

developed by public sector financial reporting experts

• Supports both direct IPSASs adoption and implementation of IFRSs modified for the public sector

Improving Management Performance through Budgeting and Cost Control

London 30 Jul | 10 Sep

Dubai 12 Feb

Houston 9 Apr | 29 Oct


International Public Sector Accounting Standards


Dubai 12 Feb




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All courses are available as 1-week or 2-week courses

Course Overview This course is designed to provide the basics of international taxation principles, learn the methodology that allows your company to avoid double taxation, be acquainted with the important tax issues that surround overseas expansion and heighten overall understanding of international tax and how it can affect your business.

Who Should Attend?Any Individual that has any involvement in financial and tax issues, including auditors, finance managers and government tax inspectors, or advisors.

Course Outcomes Delegates will gain knowledge and skills to:• Recognise the basic principles of

how taxation applies to international transactions

• Learn about the methods of relieving double taxation

• Determine company residence• Recognise the key tax issues involved in

structuring overseas expansion• Learn about the role of the EU in

international tax

Key Course Highlights • Examination of how tax differentiates

between governments • Analysis of tax systems • An investigation into deductions and thin

capitalization

Course Overview This course focuses on analysing public sector financial management, reviewing systems of financial administration within the public sector and highlighting the need and possibility for reform. This will help with streamlining public expenditure, planning and budgeting.

Who Should Attend?The course is ideal for all managers and senior officers in the public sector who handle the task of managing public funds and have responsibility for administering financial structures within their respective departments. The Programme will also suit private sector directors, managers, consultants and budget analysts in public finance positions.

Course Outcomes Delegates will gain knowledge and skills to:• Demonstrate a better understanding of

public fiscal administration• Reconcile financial plans and target

achievement• Implement financial management reform

and improve on existing structures• Demonstrate expertise and capacity building

in the civil service• Recognise the changing face of financial

controls and the resulting implications for the medium term financial strategies most organisations have implemented.

Key Course Highlights • Financial management• Best practice in central government• Local authority management practices• Impact of leading practice in para-statal

organisations• Public economics and finance: role of the

government

International Taxation

London 16 Apr | 6 Aug | 17 Sep

Dubai 5 Nov

Houston 19 Feb

Duration 1 week

Public Finance Management

London 16 Apr | 6 Aug | 17 Sep

Dubai 5 Nov

Houston 19 Feb | 11 Jun


Training Courses

ContentsBecoming an Effective Trainer 24Benchmarking for Improved Performance 24Crisis Management and Contingency Planning 25Developing Senior Management Capacity 25Enhanced Performance and Strategic Management 26GTC 10-day Executive MBA 26High Impact Strategic Leadership Programme for Senior Executives 27Leadership and Strategy for Senior Managers 27Leading a Project Team 28Leading and Managing High Performing Teams 28Negotiation and Conflict Managament Strategies 29Principles of Leadership Excellence 29Strategic Project Management 30Transformational Leadership and Institutional Analysis 30Value-Based Leadership 31

GTC Training: Leadership & Management Skills Courses / 23

Leadership & Management Skills

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Course Overview This interactive and practical course provides tips, tools, and techniques for effective training and facilitation. Delegates will learn to identify and develop a range of different learning methods to support all learning styles.

Who Should Attend?Becoming an Effective Trainer is specifically designed for anyone responsible for the delivery of training, learning interventions and personal development.

Course Outcomes Delegates will gain knowledge and skills to:• Understand the key stages of the learning

process • Identify differing learning styles and delivery

techniques to support each one• Design robust learning objectives • Develop and apply a systematic approach to

the delivery of training

Key Course Highlights • The challenges and importance of

continuous learning • Just how and why people learn – learning

styles in action • The distinctions between training, coaching

and mentoring• Skills of the effective trainer and facilitator • Developing a systematic approach to the

delivery of training; from objectives to evaluation

Course Overview This course will identify the key skills and knowledge consistent with effective benchmarking. It will focus on how to effectively implement and evaluate performance improvement initiatives.

Who Should Attend?This course is designed for people who are responsible for securing sustainable improvements in performance from team, individual, and organisational senior managers and human resource executives.

Course Outcomes Delegates will gain knowledge and skills to:• Understand the benchmarking process • Align benchmarking to the continuous

improvement cycle • Establish and apply the evaluation criteria • Define key benchmarking activities and their

application in differing situations • Review and establish best practice and its

relevance

Key Course Highlights • The case for establishing best practice• How benchmarking “fits” within the

continuous improvement cycle• Just how is best practice defined and

measured• The benchmarking process and the

tips, tools and techniques to support implementation

• Roles and responsibilities for people involved in the benchmarking exercise

Becoming an Effective Trainer

London 25 Jun | 30 Jul | 3 Sep

Dubai 15 Jan | 7 May

Houston 12 Mar | 8 Oct


Benchmarking for Improved Performance

London 22 Jan | 14 May | 6 Aug

Dubai 19 Mar | 15 Oct

Houston 2 Jul | 10 Sep



25Leadership and M

anagement Skills

Course Overview This course will provide participants with the knowledge and understanding required to effectively manage crisis situations. Participants will learn what an effective crisis management plan consists of, and how and when to invoke it.

Who Should Attend?This course is essential to anyone who has key responsibilities in managing crisis situations. The programme will provide significant benefits to administrative and facility managers and any other officer with responsibilities for crisis or disaster management.

Course Outcomes Delegates will gain knowledge and skills to:• Understand how to assess the implications

and consequences of crises • Produce structures and strategies to limit

impact of crisis • Affirm the concepts of tactical and strategic

scene management • Confirm the key stages of the decision

making process • Support and enable the action planning

process

Key Course Highlights • Develop a crisis management plan • Establishing best practice – tools and

techniques • Identifying the roles and responsibilities of

the crisis team• Crisis management plan implementation

and simulation • Designing the most effective communication

methods and processes

Course Overview This course provides delegates with a comprehensive range of strategic management skills. It is aimed at supporting the incorporation of organisational and management theory. The focus is on a pragmatic approach to daily challenges of senior management and the implications of these challenges on organisational and national economies.

Who Should Attend?This course is specifically designed for senior managers who need to develop their strategic management skills and knowledge. It also provides an essential development opportunity for managers who have aspirations of progressing into strategic management roles

Course Outcomes Delegates will gain knowledge and skills to:• Confirm the role of the strategic manager in

organisations • Understand the distinctions between

management and leadership • Produce strategic plans to support

organisational vision and mission • Confirm the key elements supporting and

enabling effective team work• Produce strategic objectives to enable

continuous evaluation and improvement

Key Course Highlights • The role of the strategic manager and leader • The application of strategy – challenges and

enablers • The leadership of change and transformation • Using a variety of strategic planning tools

and techniques • Supporting continuous professional

development – how to do it, and measuring the benefits long-term

Crisis Management and Contingency Planning

London 22 Jan | 14 May | 6 Aug

Dubai 19 Mar | 15 Oct

Houston 2 Jul | 10 Sep


Related Courses

• Benchmarking for Improved Performance • Project Management • Risk Evaluation and Management A full list of courses can be found online at www.thegtcgroup.com

Developing Senior Management Capacity

London 26 Mar | 9 Jul | 13 Aug

Dubai 29 Jan | 17 Sep

Houston 21 May | 22 Oct


Related Courses

• Be an Effective Influencer • Enhanced Performance and Strategic

Management • Value-Based Leadership A full list of courses can be found online at www.thegtcgroup.com


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Course Overview This course introduces an approach to strategic management that provides delegates with the skills to incorporate an organisation’s objectives into the vision of upcoming projects. It identifies the key actions that can be implemented and evaluated through a performance management system.

Who Should Attend?This course will benefit senior managers and other executive managers, particularly those responsible for corporate planning and strategy.

Course Outcomes Delegates will gain knowledge and skills to:• Clearly and concisely define performance

indicators and classifications of outcomes • Align the vision and mission of an

organisation to the management processes and performance

• Identify the barriers to effective performance management and devise strategies for managing those barriers

• Produce a range of performance measures and a behaviour and value framework

• Understand how to support and evaluate a performance management process

Key Course Highlights • Establishing the linkage between strategy

and performance • The barriers to effective performance

management and how to overcome them• Defining what good performance looks and

feels like • The role of competency and managing

capabilities • Turning strategy into measurable actions

and outcomes

Course Overview This course develops delegates’ strategic thinking, leadership and commercial acumen. The ten-day intensive course will give delegates a comprehensive understanding of the global oil and gas industry and best-practice business management procedures through case studies and exercises based on real-life scenarios rather than pure theory.

Who Should Attend?Managers and executives working in the public and private sectors at all levels of management who want to gain a high-level strategic understanding of all aspects of the industry, as well as government personnel, lawyers, regulators and investors; Directors of privately or publicly owned companies who need to broaden their experience and knowledge.

Course Outcomes Delegates will gain knowledge and skills to:• Understand strategic, commercial and

financial aspects of public and private sectors

• Identify key negotiating factors and skills• Employ comprehensive strategy for risk

analysis and decision-making• Learn how to build effective teams and

develop high levels of individual and team performance

Key Course Highlights • Financial management for senior

management• Strategic issues for public and private sector

organisation • Negotiation skills• Business and project development

Enhanced Performance and Strategic Management

London 5 Feb | 26 Mar | 9 Jul

13 Aug

Dubai 29 Jan | 17 Sep

Houston 21 May | 22 Oct


Related Courses

• Leadership and Strategy for Senior Managers

A full list of courses can be found online at www.thegtcgroup.com

GTC 10-day Executive MBA

London 5 Feb | 16 Jul | 20 Aug

Dubai 28 May | 29 Oct

Houston 2 Apr | 24 Sep

Duration 2 weeks


27Leadership and M

anagement Skills

Course Overview This course offers delegates the opportunity to learn about recent strategic leadership theories developed by industry experts and business schools. This training course will also explore insights into corporate governance, strategy, and the role of a strategic leader.

Who Should Attend?This course is designed to enhance the leadership capacity of those aspiring to develop their strategic leadership skills.

Course Outcomes Delegates will gain knowledge and skills to:• Use practical strategic planning to become

an effective organisational leader• Improve strategic thinking and

implementation• Implement strategy and deal with ambiguity

and multiple stakeholders• Realise the importance of compliance: rules,

processes and checklists• Identify common errors made by leaders in

transitioning to higher levels of responsibility• Achieve tasks more effectively by harnessing

different but complimentary talents and skills

• Recognise the importance of employee engagement in delivering good performance

Key Course Highlights • Corporate governance• Implementing Strategy• Effective coaching and mentoring• Managing for efficiency and effectiveness

Course Overview This course is specifically designed for managers who are either new to the role of strategic management or who have had little formal training in the subject and wish to develop their existing skill sets. The course establishes the best practices supporting the role of the strategic leader. Delegates will be able to use ‘live examples’ of strategic plans, and evaluate their effectiveness.

Who Should Attend?This course is specifically focused on the role of the strategic leader, however it will be equally useful for aspiring managers who see strategic leadership as a key development opportunity.

Course Outcomes Delegates will gain knowledge and skills to:• Define the role of the senior strategic leader• Build new processes and critically evaluate

existing structures to support strategic and operational plans

• Produce a plan for strategy implementation, review and evaluation

• Establish and apply the criteria to evaluate strategic plans against corporate objectives

• Implement stakeholder development• Design an action plan to support

implementation of an improved strategic approach

Key Course Highlights • Understand the role of the leader in the

strategic planning process• Identify the importance of and practice

the skills of visionary and inspirational leadership

• Streamline process, structure and strategy to support attainment of business objectives

• Analyse and critically assess business/organisational performance

• Utilise decision-making enhancement to support strategic planning and its implantation

High Impact Strategic Leadership Programme for Senior Managers

London 23 Jul | 27 Aug | 1 Oct

Dubai 9 Apr | 4 Jun

Houston 12 Feb | 5 Nov


Related Courses

• Principles of Leadership Excellence• Transformational Leadership and

Institutional Analysis A full list of courses can be found online at www.thegtcgroup.com

Leadership and Strategy for Senior Managers

London 23 Jul | 27 Aug

Dubai 9 Apr | 4 Jun

Houston 12 Feb | 5 Nov


Related Courses

• Enhanced Performance and Strategic Management

• Leadership Coaching and Mentoring• Value-Based Leadership A full list of courses can be found online at www.thegtcgroup.com


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Course Overview This course will provide delegates with the ability to lead a project team. This will involve everything from developing project objectives and defining the scope of the project to practising how to lead a project team.

Who Should Attend?This course is ideal for dedicated project managers, project consultants, finance consultants and any manager or professional with the responsibility of staff management.

Course Outcomes Delegates will gain knowledge and skills to:• Define competent project management • Build an effective project team • Create a logical project management

framework• Manage resources and budgets effectively• Use best-practice project monitoring and

evaluation criteria confidently

Key Course Highlights • Identify and define the role of project

manager• Work with project team members • Identify techniques to manage different

behaviours and attitudes• Monitor performance and providing

feedback• Learn from best-practices to support

continuous improvement

Course Overview This course will identify the key elements which support and enable high performance leadership and management. Delegates will establish just how management can promote and support a culture of achievement through appropriate management. Essential skills of the high performance leader will be examined.

Who Should Attend?This course is suitable for managers with responsibilities of maximising results through teamwork. It is also very useful for people who have aspirations of moving into management and supervision role.

Course Outcomes Delegates will gain knowledge and skills to:• Differentiate between leadership and

management• Work with the challenges of motivating

diverse team members • Identify the challenges of leadership in

today’s business environment• Secure sustainable commitment from others• Develop the key skills of goal and objective

setting• Use key motivational tools and techniques in

management

Key Course Highlights • Sustainability through innovation• Team Dynamics• Challenges and barriers to effective team

work• Empowering teams

Leading a Project Team

London 16 Apr | 30 Jul

Dubai 19 Feb | 12 Nov

Houston 11 Jun | 8 Oct


Related Courses

• Benchmarking for Improved Performance• Project Management A full list of courses can be found online at www.thegtcgroup.com

Leading and Managing High Performing Teams

London 16 Apr | 30 Jul | 3 Sep

Dubai 19 Feb | 12 Nov



Related Courses

• High Impact Strategic Leadership Programme for Senior executives

• Transformational Leadership and Institutional Analysis

• Principles of Leadership Excellence A full list of courses can be found online at www.thegtcgroup.com


29Leadership and M

anagement Skills

Course Overview This course provides guidance and support to enable participants to manage conflict and identify how to generate more positive outcomes in conflict situations. The programme focuses on how changes to our own behaviour can have a major impact on the outcome of conflict situations .

Who Should Attend?Managers and executives or anyone who is likely to be involved in managing conflict situations at work.

Course Outcomes Delegates will gain knowledge and skills to:• Identify and develop the key skills and

behaviours associated with conflict resolution and negotiation

• Understand the psychology of conflict and negotiation

• Manage the conflict escalation model • Develop listening, assertion and mediation

skills• Develop win – win strategies to support

successful negotiation

Key Course Highlights • What is negotiation and conflict resolution? • Establishing the tool kit – listening,

questioning, and clarifying techniques • Communication to achieve win – win

outcomes • Managing challenging and difficult

situations • Managing people’s expectations - using

assertive techniques to influence outcomes

Course Overview This course explores the nature of excellence in leadership. The focus is on learning from a series of emerging models that focus increasingly on the need for engaging, ethical leaders who can enhance both the well-being and performance of their employees. Excellence in leadership often leads to more success in achieving organizational goals. The course also allows delegates to experiment with innovative ways to empower and enthuse their team and influence their organisational climate and culture positively.

Who Should Attend?This course is suitable for team leaders, supervisors, executives, and senior managers seeking to reflect on and further develop their own leadership style.

Course Outcomes Delegates will gain knowledge and skills to:• Deal with team conflicts effectively, and use

them to improve team performance• Envision strategic position of the

organisation • Pro-actively initiate strategic innovation and

change• Build and lead successful teams• Understand organisational culture and how

it affects leadership effectiveness• Foster employee commitment• Develop personal profiling: know our own

leadership strengths and areas to develop• Use the power of role modelling and

“Managing by Walking Around” techniques

Key Course Highlights • Feedbacks• Team Dynamics• Managing Performance• Leadership strategies

Negotiation & Conflict Management Strategies

London 18 Jun | 6 Aug | 19 Nov

Dubai 23 Apr | 15 Oct

Houston 26 Feb | 10 Sep


Related Courses

• Developing senior management capacity A full list of courses can be found online at www.thegtcgroup.com

Principles of Leadership Excellence

London 30 Apr | 13 Aug | 26 Nov

Dubai 5 Mar | 17 Sep



Related Courses

• High Impact Strategic Leadership Programme for Senior Executives

• Transformational Leadership and Institutional Analysis



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Course Overview This course will support and enable delegates to develop effective management of projects skills. It will take a logical and systematic approach to projects and identify the key stages of the project cycle with the skill requirements required at each stage.

Who Should Attend?This course is specifically designed for project managers who have previously received limited training. It is also an invaluable learning opportunity for individuals who have aspirations of moving into project management roles.

Course Outcomes Delegates will gain knowledge and skills to:• Recognise when it is appropriate to adopt

a project approach to managing daily tasks and activities

• Apply a systematic approach to the management of a project

• Identify the key stages of a project life cycle• Competently plan, organise, and document

a project and confidently apply tools and techniques to support each stage

• Confirm and apply key processes of effective risk-management

Key Course Highlights • Project management in the wider

organisational context • Establishing a project structure and process

to ensure success• Stakeholder management – tips, tools, and

techniques • Critical path analysis, network analysis, bar

and Gantt charts • Closing and evaluating the project

Course Overview This course is based on using practical experience to create visionary learning organisations and facilitate major transformational processes in organisations. It also distinguishes between the skills of management and leadership, focusing on fundamental transformation from the inside out.

Who Should Attend?This course is suitable for intermediate and senior level managers, team leaders, and supervisors within all sectors.

Course Outcomes Delegates will gain knowledge and skills to:• Lead with greater insight, better

communication, and stronger resolve in the face of competition and constant change

• Greatly improve morale, cohesion, and personal motivation.

• Exercise effective front-line leadership to achieve the organisation’s vision, mission, and goals

• Understand and apply the leadership system and the leadership development framework.

• Recognize and apply the concepts and principles of strategy, operational planning, and tactical execution

• Identify and assess linkages and interrelations of leadership with strategy, operations, organisation, and tactics

Key Course Highlights • Leadership Development• Emotional Intelligence• Change management• Empowering and Motivating teams

Strategic Project Management

London 2 Jul | 20 Aug | 3 Dec

Dubai 7 May | 29 Oct

Houston 12 Mar | 24 Sep


Related Courses

• Leading a Project Team• Risk Evaluation and Management A full list of courses can be found online at www.thegtcgroup.com

Transformational Leadership and Institutional Analysis

London 26 Feb | 14 May | 27 Aug

1 Oct

Dubai 19 Mar | 10 Dec

Houston 9 Jul | 5 Nov


Related Courses

• High Impact Strategic Leadership Programme for Senior executives

• Leading and Managing High Performing Team

• Principles of Leadership Excellence A full list of courses can be found online at www.thegtcgroup.com


31Leadership and M

anagement Skills

Course Overview This course provides delegates with the skills to create and support a high- performance culture. The course is designed to enable delegates to understand the importance of corporate governance, ethical standards and the requirements that this places on leaders.

Who Should Attend?This course is specifically designed for senior managers and executives from public and private sector organisations. It is also an ideal learning opportunity for individuals who wish to further develop their skills in leadership and ethical standards.

Course Outcomes Delegates will gain knowledge and skills to:• Identify key stages of the leadership journey• Establish and apply leadership behavioural

potentials to a leadership journey• Develop an ethical and value-based

behavioural framework for leadership• Establish crisis plans • Produce an action plan to create and sustain

a positive, ethical and value-based legacy

Key Course Highlights • The leadership challenge of supporting and

enabling change • Establishing a principled and values based

approach to leadership• How to reward behaviour that supports the

principles and values of an organisation • Dealing with behaviour which undermines

organisational culture and ethical practice• Building and developing teams and

individuals aligned to culture and ethical principles

Value Based Leadership

London 14 May | 27 Aug | 1 Oct

Dubai 19 Mar | 10 Dec

Houston 9 Jul | 5 Nov


Related Courses

• Leadership and Change • Enhanced Performance and Strategic

Management • Leadership Strategy for Senior Managers • Leadership Coaching and Mentoring A full list of courses can be found online at www.thegtcgroup.com


Marketingand PR

Training Courses

ContentsAid Coordination and Raising Funds From Donor Organisations 33Corporate PR Strategies 33Crisis, Reputation and Issues Management 34Media Relations and Public Affairs 34

32 / GTC Training: Marketing & PR Courses


Marketingand PR

33M

arketing and PRCourse Overview This course examines, analyses and evaluates the key factors of aid coordination, across continents, countries and regions. Focus is placed on maximising the benefit of aid; and achieving the ultimate goal of self-reliance through sustainable high economic growth. It looks at the key requirements of raising funding from Donor organisations and working with them.

Who Should Attend?Senior officials in ministries, departments and agencies responsible for fundraising, disbursing funds, and monitoring departmental and project performance.

Course Outcomes Delegates will gain knowledge and skills to:• Establish criteria for identifying the most

appropriate donor organisations • Meet the expectations, requirements and

needs of donors • Prepare, research, write and present a

winning business case • Co-ordinate funding • Demonstrate set objectives and monitor

performance

Key Course Highlights • The effective use of aid programmes to

meet national development strategy, and in particular the strategic Millennium Development Goals

• Problem identification and resolution in a development aid context

• Who owns donor policies• Understanding and applying the difference

between “Doing things wrong” and “Doing the wrong things”

• 5 key factors for successful aid

Course Overview This course examines the role of internal communications in strategic business function. It details how to develop and implement effective organisational communications so that employees feel engaged, empowered, and valued consistently and in a structured way. The course identifies the keys essentials required to plan for change, communicating throughout the organisation during any change, and managing the impact of change in the long term.

Who Should Attend?Directors and senior managers who are involved with marketing and public relations activities. This includes the promotion of their organisation to their employees, including those in PR, marketing, communications and corporate strategy. Also, those who lead teams of people, communications specialists, and individuals who wish to move into the public relations arena, including those from the public, private and volunteer sectors.

Course Outcomes Delegates will gain knowledge and skills to:• Engage and motivate employees through

appropriate and consistent communication• Develop and implement an effective internal

change strategy• Manage a portfolio of internal

communications channels• Increase effectiveness of communications

within an organisation• Implement communication to create

organisational advantage and manage change

Key Course Highlights • Communicating and maintaining an

organisation’s culture and values• Apply behavioural aspects to employee

communication• Utilise all modern channels of

organisational communications• Make organisational change successful

through effective communication• Monitor and measure success

Aid Coordination and Raising Funds for Donor Organisations



Corporate PR Strategies



Related Courses

• Corporate Social Responsibility: Stakeholder and Community Relations

• Crisis, Reputation and Issues Management• Media Relations and Public Affairs• Planning Strategic Marketing• PR: The Big Picture A full list of courses can be found online at www.thegtcgroup.com


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PRCourse Overview This course looks comprehensively at identifying issues that have the potential to become crises, dealing with issues before they become crises, preparing for a crisis, ensuring the best communications during a crisis and repairing reputation and brand rebuilding following a crisis.

Who Should Attend?Directors and senior managers who are responsible for building an organisation’s brand and reputation, marketing the organisation, PR strategy, PR planning, communication with stakeholders and external audiences, internal PR, all internal communications, or those who will be involved in managing communications during a major incident, including those in the public, private and voluntary sectors.

Course Outcomes Delegates will gain knowledge and skills to:• Identify factors which have the potential to

become crises• Build strong relationships with stakeholders

and media before a crisis occurs• Control immediate reactions to a crisis • Integrate communications and management

during a crisis• Plan and manage communications during

and after a crisis

Key Course Highlights • Identify and assess risks and potential

impact• Write and test a crisis-communication policy• Manage communications throughout a crisis• Rebuild brand and reputation following a

crisis• Identify the golden rules of crisis

communication

Course Overview This course looks at how to develop positive relations with the media and the methods required to focus effective PR on government. The course provides practical insight into political lobbying and helps those who need to understand politics, decision-making, and policy making. It teaches delegates to develop a framework for media relations and understand the changing requirements of the wide range of media.

Who Should Attend?Directors and senior managers in media relations, marketing, public affairs, communications and all those who have contact with policy makers and government; those involved in government relations, lobbying, community relations and marketing communications. Communications practitioners and senior managers who are responsible for managing relationships with the press, politicians and civil servants; those from the public, private and voluntary sectors.

Course Outcomes Delegates will gain knowledge and skills to:• Deliver an effective public affairs strategy

and plan• Understand the fundamentals of

government relations• Understand and utilise mainstream, mobile

and social media available • Lobby and advocate for effective outcomes • Harness e-business and the internet for

media relations and public affairs

Key Course Highlights • Appreciate how all media works, from

mainstream to electronic• Handle the media positively and

productively, whatever the situation• Talk to the press - ‘on’ and ‘off’ the record• Understand how to capitalise on the wide

range of media channels• Conduct controlled and constructive

media interviews

Crisis, Reputation and Issues Management

London 28 May | 3 Sep


Related Courses

• 21st Century Marketing• Media Relations and Public Affairs• PR: Planning and Management • PR: The Big Picture• PR: Theory and Practice A full list of courses can be found online at www.thegtcgroup.com

Media Relations and Public Affairs



Related Courses

• 21st Century Marketing• Corporate PR Strategies• Crisis, Reputation and Issues Management• PR: Planning and Management• Writing for PR and Marketing A full list of courses can be found online at www.thegtcgroup.com


Public Governance, Compliance & Transparency

Training Courses

ContentsAverting Financial and Economic Fraud 36Corruption in the Workplace 36Creating and Managing Compliance 37E-Government: Strategy and Implementation 37Evidence Gathering and Interviewing Skills 38Forensic Auditing and Accounting 38Fraud Detection in Government Accounting 39Implementing Ethics and Preventing Corruption for Senior Managers 39Improving Governance, Performance & Accountability in the Public Sector 40Making and Implementing Anti-Fraud and Transparency Policies 40Policy Analysis, Development and Implementation 41Public Sector Reform and Institutional Capacity Building 41

GTC Training: Public Governance, Compliance and Transparency / 35

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Course Overview This course addresses the global problems of economic crime, money laundering and transnational fraud. It covers methods that tackle local manageable problems and also allows delegates to develop their skills to confront the elusive criminal who manipulates cyberspace or who pulls levers from an ever shifting overseas base.

Who Should Attend?Senior decision-makers of all public and private sector managers especially accountants, auditors, financial investigators and members of law enforcement agencies and those involved in compliance, due diligence and prevention activity.

Course Outcomes Delegates will gain knowledge and skills to:• Understand how to monitor internal

procedures• Appreciate case management and

accountability of investigative actions• Explain the benefits of information

sharing within investigation constraints• Recognise economic crime• Eliminate fraudulent financial attacks

Key Course Highlights • Gain exposure to the complex world of

money laundering and recognition of its impact on the world economy

• Understand the significant implication of adopting EU regulation No. 7 relating to money laundering

• Know how to take advantage of a multi-agency approach to financial investigation

• Have fundamental awareness and understanding of economic crime and identify the scope of the problems the organisation is managing

Course Overview This course looks at the implications of corruption upon government, public, and private sector organisations and the individuals within those organisations. There is a strong emphasis on how to combat corruption with the use of practical tips to re-enforce identified learning outcomes. We also cover topics such as risk assessment, prevention and investigatory issues, evidence management, and the use of financial investigation.

Who Should Attend?Decision makers, managers, and all members of public and private sector organisations who require an understanding of corruption and its ramifications in the workplace. It is also essential for members of law enforcement agencies.

Course Outcomes Delegates will gain knowledge and skills to:• Understand how to identify collusion, its

indicators and the impact on business • Detect how fraud or irregularity is occurring• Analyse sources of information and know

how to protect and access them with a view toward continuity of evidence

• Consider appropriate actions on suspicion of fraud, corruption and collusion

• Enhance the chances of a successful resolution to corruption in the workplace

Key Course Highlights • Identify potential fraud, corruption, and

deliberate manipulation and the various forms this may take

• Options for dealing with fraud and corruption• Responding to corruption, the options open

for criminal, civil restitution • Conditions where fraud and irregularity are

most likely to occur• Requirements of evidence management• Identify reporting channels

Averting Financial and Economic Fraud

London 28 May | 30 Jul

Dubai 22 Jan | 1 Oct

Houston 26 Mar


Related Courses

• Applied Law and Compliance• Corruption in the Workplace• Creating and Managing Compliance• Fraud Detection in Government Accounting• Making and Implementing Anti-Fraud and

Transparency Policies A full list of courses can be found online at www.thegtcgroup.com

Corruption in the Workplace


Dubai 2 Apr | 6 Aug

Houston 29 Jan


Related Courses

• Applied Law and Compliance• Averting Financial and Economic Fraud• Creating and Managing Compliance• Improving Transparency and Global

Corruption Rating• Making and Implementing Anti-Fraud

and Transparency Policies A full list of courses can be found online at www.thegtcgroup.com


37Public G

overnance, Compliance and Transparency

Course Overview This course identifies the principles essential to ensuring effective compliance within an organisation. It provides delegates with the hands-on, practical knowledge essential to introduce and implement a suitably trained compliance team. Core topics, such as fraud prevention and response planning, are scoped and developed within practical workplace scenarios to test the delegate’s practical approach to problem solving and removal of possible fraud.

Who Should Attend?Senior decision makers of all public and private sectors, including managers, especially accountants, auditors, money laundering reporting officers (MLRO’s), financial investigators, members of law enforcement agencies and those involved in compliance, due diligence and prevention activity.

Course Outcomes Delegates will gain knowledge and skills to:• Identify and report any suspicious activity

transactions which may affect the organisation

• Identify risk-assess core areas• Understand the skills of interviewing and

planning, as well as financial compliance• Identify relevant evidence and understand

issues of documentation and case management

Key Course Highlights • Establish the principles and procedures

necessary to carry out the compliance function

• Acquire the basic requirements and skills necessary to carry out the compliance role and identify strengths and weaknesses within it

• Understand the skills of interviewing and planning, as well as financial compliance

• Identify suitable plans and actions to counter fraud

Course Overview This course trains a number of qualified key practitioners within government departments in interviewing skills. Not only will this course focus on their highly specialised areas of work, but it will cover specific interviewing skills, supported by knowledge of evidence laws and current legislation.

Who Should Attend?This course is ideal for government officials and representatives developing departmental internet and e-government strategy.

Course Outcomes Delegates will gain knowledge and skills to:• Describe the fundamentals of e-government • Explain the pros and cons of e-government • Understand e-governmental concepts• Create a blueprint for e-government• Develop and implement a system to enable

effective policy creation

Key Course Highlights • Recap on the primary financial statements

and fundamental accounting concepts• Identify the use of e-government• Develop strategies for implementing

e-government in local and central authorities

• Offer direction in planning accessible web portals for the dissemination of information to the international community

• Improving standards through e-government• Manage the process of developing a strong

e-government presence and improving public procedures, public service delivery

Creating and Managing Compliance

London 13 Aug | 15 Oct

Dubai 5 Feb | 11 Jun

Houston 9 Apr


Related Courses

• Applied Law and Compliance• Averting Financial and Economic Fraud• Forensic Auditing and Accounting• Fraud Detection in Government Accounting• Making and Implementing Anti-Fraud and


E-Government: Strategy and Implementation


Dubai 5 Feb | 11 Jun

Houston 9 Apr


Related Courses

• Data Protection and Freedom of Information

• Health, Safety and Contingency Planning• Implementing Ethics and Preventing

Corruption for Senior Managers• Improving Governance in the Public Sector• Improving Performance and Accountability

in Public Service A full list of courses can be found online at www.thegtcgroup.com


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Course Overview This course trains a number of qualified key practitioners within government departments in interviewing skills. Not only will this course focus on their highly specialised areas of work, but it will cover specific interviewing skills, supported by knowledge of evidence laws and current legislation.

Who Should Attend?Internal and external auditors, forensic accountants, financial investigators, members of the police service and other law enforcement agencies; it is also suitable for those involved in compliance, due diligence and crime prevention activities.

Course Outcomes Delegates will gain knowledge and skills to:• Understand legal elements of interviewing• Apply investigative interviewing, using

effective questioning techniques• Engage in practical exercises, such as

interviewing witnesses

Key Course Highlights • Recap on the primary financial statements

and fundamental accounting concepts• Understand laws of evidence and

legislation and sources of law• Demonstrate interviewing techniques in

order to secure relevant evidence• Practice non-verbal communication - theory

and practice• Demonstrate techniques that can be used

to access and analyse data• Allocate responsibilities to strategic

members of staff for the overall management of interviewing

Course Overview This course better equips internal auditors and financial investigators to effectively set up proactive systems to detect and combat white-collar crime. It provides practical knowledge, as well as current forensic auditing techniques, to facilitate the prevention, detection, investigation, reporting, and prosecution of economic crime.

Who Should Attend?Internal and external auditors, forensic accountants, financial investigators, members of the police service, and other law enforcement agencies. It is also ideal for middle and senior managers who are responsible for overseeing the audit process as it relates to the detection and prevention of economic crime.

Course Outcomes Delegates will gain knowledge and skills to:• Describe the audit process• Understand Generally Accepted Auditing

Standards (GAAS), principles and international audit standards

• Identify risk analysis applications and fraud related issues

• Report on and validate audit reports for legal use

• Appreciate the complex world of money laundering and the third EU directive

Key Course Highlights • Recap primary financial statements and

fundamental accounting concepts• Understand the concepts of fraud and

corruption and how they affect the running of departmental and the governments

• Recognise the areas in an organisation that are most vulnerable to fraud

• Apply fraud prevention best-practices to minimise the risk to the department

• Techniques and tools required to support an investigation in a computerised environment

Evidence Gathering and Interviewing Skills

London 12 Feb | 18 Jun


Houston 20 Aug


Related Courses

• Applied Law and Compliance• Averting Financial and Economic Fraud• Courtroom Skills• Interviewing Vulnerable and Intimidated

Witnesses• Money Laundering A full list of courses can be found online at www.thegtcgroup.com

Forensic Auditing and Accounting

London 12 Feb | 18 Jun


Houston 20 Aug


Related Courses

• Applied Law and Compliance• Averting Financial and Economic Fraud• Creating and Managing Compliance• Evidence Gathering and Interviewing Skills• Fraud Detection in Government Accounting A full list of courses can be found online at www.thegtcgroup.com


39Public G


Course Overview This course instructs government organisations at all levels - federal, state or local - in the formidable task of managing important public policy issues and communicating their activities to many different stakeholders. This task creates direct implications for how targets are achieved and what administrative systems are in operation, thus providing an environment where transparency can thrive whilst fraud, corruption, and economic crime can be detected at an early stage.

Who Should Attend?Senior managers in the public service with a mission to detect and combat fraud, internal auditors, and public accountants. It is also ideal for anyone with ownership, or responsibility, for overseeing the audit process as it relates to the detection and prevention of economic crime.

Course Outcomes Delegates will gain knowledge and skills to:• Combat fraud effectively, using updated

investigation methods • Recognise the impact of fraud on the world

economy• Align organisational core business objectives

with the European directives concerning money laundering

• Identify organisational/department core outputs by analysing and monitoring the process through performance indicators

• Understand organisational fraud risk and its management

• Recap primary financial statements and fundamental accounting concepts

• Apply various techniques for detecting fraud• Understand the pitfalls and advantages of

using computerised systems• Know the importance of applying

professional standards to current administrative structures and accounting systems

• Comprehend accounting and auditing malpractice

• Identify risk analysis and fraud related issues

Course Overview This course examines the causes and effects of corruption and dishonesty in public and private sectors. It explores the cost to the government, the organisation, and the individuals concerned, and why corruption is so difficult to identify. Using interactive sessions, it provides delegates with practical methods that they can implement to minimise such practices.

Who Should Attend?This course is ideal for senior and middle managers of all public service departments, para-statals and the private sector that wish to embrace reform. It will also be an ideal course for those specialists employed in the business of corruption and dishonesty prevention.

Course Outcomes Delegates will gain knowledge and skills to:• Identify indicators of corruption/dishonesty• Implement practices and procedures to

reduce corruption and dishonesty• Describe the importance of ethics in

achieving improved performance• Understand the role of the public sector

ombudsman and their responsibility to him/her

Key Course Highlights • Corruption prevention methods and

practices• Leadership techniques that help maintain

ethics and prevent/reduce corruption• Combat corruption and fraud effectively

using modern prevention techniques• Apply techniques to challenge inappropriate

behaviour• Examine and discuss the development the

Nolan principles in the public sector

Fraud Detection in Government Accounting


Dubai 25 Jun | 29 Oct

Houston 19 Feb


Related Courses

• Applied Law and Compliance• Averting Financial and Economic Fraud• Forensic Auditing and Accounting• Evidence Gathering and Interviewing Skills• Making and Implementing Anti-Fraud and


Implementing Ethics and Preventing Corruption for Senior Managers

London 30 Apr | 2 Jul | 31 Aug

Dubai 26 Feb | 3 Sep

Houston 5 Nov


Related Courses


• E-Government: Strategy and Implementation

• Health, Safety and Contingency Planning• Improving Governance in the Public Sector• Improving Performance and Accountability

in Public Service A full list of courses can be found online at www.thegtcgroup.com


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Course Overview This course is designed to provide delegates with the ability to actively develop modern policy and practice in their department/area of responsibility. Delegates will discuss, analyse, and evaluate key elements of modern governance using interactive techniques and case studies from Africa, Asia and Europe. It will provide ideas to stimulate improvement of economy, efficiency and effectiveness in the workplace and will examine means of developing staff into high performing teams.

Who Should Attend?Good governance is essential to the delivery of efficient, effective modern public and para-statal services. This course will benefit leaders, managers, HR professionals and all who have a role in the development and delivery of strategy, policy, or administration within public service or para-statals.

Course Outcomes Delegates will gain knowledge and skills to:• Understand the need for policy reform and

its impact on economic development• Examine effective methods of performance

management• Explore cutting edge human resource

practices• Appreciate the importance of good record

keeping and information management in improving organisational efficiency

• Develop and present a personal action plan

Key Course Highlights • Examine the socio-economic impact that

governance has on civil society• Develop techniques to help manage the

implementation of reform • Consider budgetary measures to cut costs • Reduce the incidence of corruption• Develop inspiring leadership behaviours

Course Overview This course helps delegates be more efficient and productive by implementing the principles and concepts of transparency for combating organisational fraud, thereby securing the trust of the public and respective stakeholders.

Who Should Attend?This will benefit managers who oversee the administrative processes in their organisations – project managers, officers responsible for the management of contracts, policy makers, and advisors. It will also benefit financial investigators and members of law enforcement agencies and those involved in compliance, due diligence, and prevention activity.

Course Outcomes Delegates will gain knowledge and skills to:• Explain national integrity systems• Understand transparency and

accountability in government procurement and other decision-making

• Confront fraud and corruption• Recognise the causes and consequences of

fraud• Develop an appropriate organisational

culture and management practices• Select methods of combating fraud, building

anti-corruption coalitions• Implement methods of adapting policies,

public accountability regulations and information sharing

Key Course Highlights • Recap primary financial statements and

fundamental accounting concepts• Introduce standards of management

practice to minimise fraud and corruption• Develop transparency initiatives and raise

awareness of its benefits• Combat fraud effectively by having the

skills to review and update methods of investigating and reducing the effects of fraud and corruption

• Understand the implications of adopting IFRS standards for financial reporting

• Recognise organisational fraud risk and its management

Improving Governance, Performance and Accountability in the Public Sector


Dubai 26 Feb | 3 Sep

Houston 5 Nov


Related Courses


• E-Government: Strategy and Implementation

• Health, Safety and Contingency Planning• Implementing Ethics and Preventing

Corruption for Senior Managers•Improving Governance in the Public Sector A full list of courses can be found online at www.thegtcgroup.com

Making and Implementing Anti-Fraud and Transparency Policies

London 5 Mar | 10 Sep

Dubai 9 Jul | 12 Nov

Houston 7 May


Related Courses

• Applied Law and Compliance• Averting Financial and Economic Fraud• Corruption in the Workplace • Fraud Detection in Government Accounting • Improving Transparency and Global

Corruption Rating A full list of courses can be found online at www.thegtcgroup.com


41Public G


Course Overview This course aims to provide delegates with the analytical tools necessary for understanding the nature of policy making. Policy making involves a number of stages, including analysis, cost assessment, and implementation. Each stage requires different skills. A range of these skills will be explored, according to the delegate’s area of interest.

Who Should Attend?Delegates in both public and private organisations and institutions who are currently involved in and who have the potential of being involved, in policy making.

Course Outcomes Delegates will gain knowledge and skills to:• Establish feedback loops for the analysis of

policy performance using best practice in commonwealth countries

• Set up localised pilot schemes in new policy initiatives

• Establish bids from subordinate administration for central government financial delivery against targeted social, infrastructure, or economic programmes

• Implement a process of policy analysis• Understand the role of research,

commissioning research and research-based policy making

Key Course Highlights • Contribute to the idea of good governance• Provide measures for greater transparency

in policy making• Exposure to effective analytical tools and

efficient monitoring processes• Examine the control mechanisms necessary

for effective management of national policy• Develop skill sets for policy making at varied

and different levels: global (e.g. UN level) capacity, international(e.g. AU, Arab league, ASEAN), national (Sovereign government), and devolved powers (local administration).

Course Overview This course is aimed at first line supervisors and junior managers to enable them to positively contribute to modernisation of the public sector. Delegates will study, discuss, and evaluate key elements of the public sector reform process. The course will include case studies from the UK and elsewhere that are most relevant to improving and strengthening organisational economy, efficiency, and effectiveness.

Who Should Attend?Leaders in the public sector, managers and coordinators responsible for monitoring performance and transparency in their respective departments or organisations and policy makers. Individuals responsible for project management and implementation.

Course Outcomes Delegates will gain knowledge and skills to:• Understand strategic management and

monitoring• Manage performance through appraisal• Enhance skills in motivation and conflict

management• Develop skills in managing and

communicating change• Recognise cultural values in the public

sector

Key Course Highlights • Deliver inspirational leadership• Develop accountable and transparent

policies and procedures• Set effective performance measures in

achieving objectives• Learn methods to reduce fraud and

corruption

Policy Analysis, Development and Implementation

London 5 Mar | 10 Sep

Dubai 9 Jul | 12 Nov

Houston 7 May


Related Courses

• Inspirational Leadership for Government• Improving governance in the Public Sector• Local Government Administration• Improving Performance and Accountability

in the Public Service• Public Sector Reform and Capacity Building A full list of courses can be found online at www.thegtcgroup.com



Dubai 14 May | 17 Sep

Houston 12 Mar


Related Courses

• Inspirational Leadership for Government• Improving governance in the Public Sector• Local Government Administration• Improving Performance and Accountability

in the Public Service• Policy Analysis, Development and

Implementation A full list of courses can be found online at www.thegtcgroup.com




Training Courses

ContentsAdvanced Tendering Procedures and Bid Evaluation 43Effective Purchasing, Tendering and Supplier Selection 43Principles and Best Practices for Supply Chain Management 44Procurement Management of Equipment & Works for World Bank Aided Projects 44

42/ GTC Training: Procurement and Supply Chain Management Courses

43Procurem

ent and Supply Chain Managem

entCourse Overview This course aims to provide delegates with the knowledge, concepts, and skills needed to perform all tendering tasks. The course covers each step of the tendering process, as well as the different techniques and approaches used in evaluating the bids.

Who Should Attend?This course is suitable for contract professionals, contract analysts, purchasing professionals, etc.

Course Outcomes Delegates will gain knowledge and skills to:• Learn the best practices in tender

procedures• Understand the additional requirements for

documentation, such as the specification or scope of work

• Apply technical and commercial evaluation methodologies

• Create an appropriate evaluation methodology to judge bids and tenders

• Apply competitive procurement procedures• Manage risks through better analysis and

procurement choices• Properly manage the contract award stage

Key Course Highlights • Tender Procedures• Tender Documents• Supplier management

Course Overview This training course is aimed at strengthening delegates understanding of the role played by suppliers in delivering satisfaction to customers through an effective supply chain. Evaluation of the performance of both potential and current suppliers will be taught

Who Should Attend?This course is suitable for purchasing/procurement professionals.

Course Outcomes Delegates will gain knowledge and skills to:• Apply various approaches, tools, and

strategies used in negotiations• Understand the basics of purchasing and the

purchasing environment• Understand the key elements of a well-

structured tender • Improve the performance of established

suppliers• Understand how to operate with increased

confidence when dealing with suppliers• Save money through more productive

negotiation • Use measurement tools in driving supplier

improvement

Key Course Highlights • Tendering• Negotiation• Measuring Performance• Supplier management

Advanced Tendering Procedures and Bid Evaluation


Dubai 26 Nov

Duration 1 week

Effective Purchasing, Tendering and Supplier Selection

London 4 Jun | 5 Nov

Dubai 3 Sep

Duration 1 week



44Pr

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tCourse Overview This course is designed to enhance the strategic practices of supply chain management. The course aims to project the ethos that best practice is essential in the makeup of a business. The course will explain the importance of setting the highest possible standards and the importance to continuous monitoring of the efforts of your competitors to stay healthy and improve competitiveness. The course will teach various techniques in implementing these teachings and will introduce new IT practices to streamline operations.

Who Should Attend?This course will help both new recruits to the Supply Chain Sector, and those looking to refresh their skills.

Course Outcomes Delegates will gain knowledge and skills to:• Recognise the best practices in supply chain

management • Become more effective in staying ahead of

the competition • Recognise and demonstrate new initiatives

in supply chain management • Make the best use of IT Information and

management reporting • Learn how to continuously be proactive to

the benefit of your business

Key Course Highlights • Look for the most ideal practice and

benchmarks • Use IT to enable Best Practice for supply

chain management • Make or Buy procedures

Course Overview This course provides delegates with the knowledge of how to effectively apply the Procurement Tools and techniques in managing suppliers efficiently. Delegates will be aimed at reducing organisational costs whilst simultaneously improving service levels. This course also explores the key provisions of the World Bank procurement regulations and documents for the procurement of goods and works.

Who Should Attend?This course will benefit project managers and team leaders that need to understand strategic procurement planning.

Course Outcomes Delegates will gain knowledge and skills to:• Understand the purchasing process and

cycle of procurement• Manage suppliers categorically and

continuously monitoring their performance• Learn the strategic Procurement in the

Context of World Bank Financed Projects• Apply the procurement Procedures for The

World Bank Aided Projects• Identify project risk and uncertainties• Use Advanced Procurement Tools and

Techniques• Apply sound procurement planning

strategies• Use best practice in planning and making a

bid • Provide modern and efficient procurement

approaches and methods

Key Course Highlights • Procurement Framework• Risk Management plan• Supply market and value chain

Principles and Best Practice for Supply Chain Management


Dubai 7 May

Duration 1 week

Procurement Management of Equipment and Works for World Bank Aided Projects

London 30 Jul | 8 Oct

Dubai 10 Dec

Duration 1 week


Human Resources Management

Training Courses

ContentsBehavioural Management and Emotional Intelligence 46Developing High Performance HR Business Partner and Consulting Skills 46Effective Coaching Skills for Managers 47Efficient Training Needs Analysis: Corporate HR Development 47HR as Business Partner 48Human Resource Management and Career Development 48Knowledge Management and Managing Organisational Learning 49Managing the Training Function 49Talent Management and Succession Planning 50Training the Trainer 50

GTC Training: Human Resources Management Courses / 45

46H

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tCourse Overview This course identifies the importance associated with the management of organisational behaviour and understanding of the need to develop emotional intelligence skills within a working context. It provides an opportunity for delegates to increase their knowledge and skills concerning behavioural and emotional intelligence issues from an organisational and individual perspective.

Who Should Attend?This course has been specifically designed for practising HR managers and specialists, trainers, line managers, and team leaders.

Course Outcomes Delegates will gain knowledge and skills to:• Understand the case for the emotionally

intelligent workforce and appropriate behaviours, which are consistent with sustainable organisational success,

• Review best practice examples of behavioural frameworks, and adapt to their organisation

• Adopt suitable evaluation criteria for organisational behavioural competencies

• Facilitate individual, team and organisational emotional intelligence

• Identify how to establish human resource roles and responsibilities for ensuring the theory has a practical application within their organisation

Key Course Highlights • The theory and practice consistent with

organisational behaviour and emotional intelligence

• Review and critically assess samples of behavioural frameworks and formulate criteria for their assessment

• Consideration of the relevance of organisational and individual behaviour within the context of all human resource processes, including: recruitment, selection, learning, performance management ,and career progression

• Definition of emotional intelligence and its importance to competent and effective performance

• How management of behavioural and emotional intelligence skills provide support to and enable organisational change

Course Overview This comprehensive course was specifically designed to improve delegate’s ability to increase the impact HR has on the rest of the organisation. This course will help delegates apply new initiatives and approaches that leverage people power. These new skills will make them an invaluable asset to their business and allow them to reach their full potential as a high performer.

Who Should Attend?This course will benefit HR Professionals, senior managers, and business partners.

Course Outcomes Delegates will gain knowledge and skills to:• Establish key motivational tools and

techniques• Secure sustainable commitment from others• Apply a consulting framework• Leverage team strengths for peak

performance• Understand the role of HR business partner

as a strategic partner• Understand the importance of team building

and team dynamics• Establish objectives and realise the benefits

of mentoring

Key Course Highlights • Strategic Partner• Team Dynamics

Behavioural Management and Emotional Intelligence



Houston 22 Jan | 5 Nov


Related Courses

• Effective Coaching Skills for Managers• Knowledge Management and Career

Development A full list of courses can be found online at www.thegtcgroup.com

Developing High Performance HR Business Partner and Consulting Skills


Dubai 14 May | 10 Dec

Houston 12 Mar | 10 Sep


Related Courses

• Human Resource Management and Career Development

• Encouraging Staff Performance and Building Reward Systems

• Leading and Managing Change• Effective Office Management and

Supervision A full list of courses can be found online at www.thegtcgroup.com


47H

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esources Managem

entCourse Overview This course maintains a balance between formalised training inputs and interactive methods. It provides an engaging and memorable learning experience with an emphasis on transferable skills and behaviours relating to coaching.

Who Should Attend?Training managers, HR and personnel managers, and line managers at all levels in both the public and private sectors. Those seeking to improve their own skills and their organisation’s approach to coaching and internal communications to improve organisation and individual performance and motivation.

Course Outcomes Delegates will gain knowledge and skills to:• Develop an understanding of what coaching

is and what it is not• Identify and enhance their own coaching

skills set• Support a coaching culture• Be successful in working with external

coaches: giving a brief, inducting coaches, matching coaches with coaches, monitoring quality and standards

• Build standards for internal coaches in their organisation

Key Course Highlights • Identification of what coaching is and what

coaching is not, through theory and practical application

• Develop personal coaching techniques to engage and influence management and staff at all levels

• Understand the appropriate use of coaching techniques for developing staff and building confidence

• Identify training and learning needs for line managers in terms of coaching skills

• Recognise the link between knowledge management and individual understanding through coaching

• Implement plans and standards for working with both internal and external coaches to add value to the individual’s contribution to organisational objectives

Course Overview This course aims to equip human resource (HR) staff with the necessary skills to be able to conduct effective training needs analysis and to undertake the evaluation of training and development interventions.

Who Should Attend?Training managers, training administrators and HR managers, anyone who wishes to contribute to the quality of learning and development of their organisation’s staff. Senior managers may wish to attend to enhance their understanding of how training needs analysis and evaluation of training can provide useful information for targeting organisational HR budgets and enhance organisational skills.

Course Outcomes Delegates will gain knowledge and skills to:• Identify the skills needed to take your

organisation’s objectives forward• Analyse the gap between your organisation’s

current skill resources and future skills needed

• Create a comprehensive plan to deal with skill gap(s)

• Have a greater understanding of purpose of evaluating training and development interventions

• Develop plans to improve organisation performance through training and development strategies and plans

Key Course Highlights • Understand the value of conducting training

needs analyses • Develop a robust and practical approach

to evaluating training and development initiatives and interventions

• Assess current skill levels in your organisation and quantify the total skills resource available and required

• Devise a simple training evaluation process• Understand a range of evaluation methods• Understand the budget and resource

implications of undertaking either a training needs analysis or evaluation of training project.

Effective Coaching Skills for Managers



Houston 22 Jan | 12 Nov


Related Courses




Efficient Training Needs Analysis: Corporate HR Development

London 4 Jun | 30 Jul

Dubai 29 Jan | 19 Nov



Related Courses

• HR in the Public Sector• Managing the Training Function A full list of courses can be found online at www.thegtcgroup.com


48H

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tCourse Overview This course will help delegates develop their skills and progress as a business partner. Delegates will also learn how to influence stakeholders, build credibility and take the organisation forward. Delegates will understand how HR takes a proactive role in both supporting current business needs and anticipating future business direction. This course will also develop various skills and competencies that HR business partners must develop in themselves in order to add value and contribute to business objectives.

Who Should Attend?HR as Business Partner course is extremely well suited for new HR business partners or HR professionals looking to introduce partnering into their organisation.

Course Outcomes Delegates will gain knowledge and skills to:• Assess implications for HR careers and the

organisation as a whole• Devise strategies for influencing front line

managers• Understand the key techniques for building

relationships as an HR business partner• Understand the fundamental and

application of HR business partner model (Ulrich model).

• Clarify the roles – Business Partner, specialist, operational

• Apply financial acumen and financial outcomes relationship with the strategic decisions by a HRBP with different levels of HR strategy implications implemented in an organisation

• Build the credibility: influence decisions as an HR business partner

Key Course Highlights • Analytical thinking• Conflict management• HR Metrics

Course Overview This course aims to examine the key issues facing human resource (HR) managers as new developments and techniques are introduced. The course will further develop the HR manager’s skills to improve operational effectiveness and achieve personal and organisational goals.

Who Should Attend?HR and personnel managers in both the public and private sectors seeking to improve their skills, knowledge and understanding of human resource development and career development.

Course Outcomes Delegates will gain knowledge and skills to:• Develop effective modern Human Resource

policies and practices, and write a plan to implement said work

• Effectively manage employee relation skills, and gain ability to deal with disciplinary and grievance matters in an objective manner

• Help hiring managers write better job descriptions and personnel specifications to help with recruitment, succession, and talent management

• Develop career development and talent management strategies

• Understand organisational culture and the impact it has on human resource management; develop ways to begin transformation

Key Course Highlights • Organisational development: factors

affecting HR planning, succession, career development, and talent management

• Internal marketing strategies to promote training and career development within an organisation,

• Dealing with employee relations, health and safety, disciplinary and grievance Procedures

• Examination of factors affecting pay, job evaluation, and salary, including recruitment, retention, motivation and incentives

• Organisational culture and how it affects human resource management

• The principles of HR strategy for the public and private sectors

• Identify existing HR structures and develop a coherent strategy document for HR

• The differences between human resource management and human resource development

HR as Business Partner

London 9 Jul | 29 Oct

Dubai 5 Mar | 3 Sep

Houston 7 May | 3 Dec


Related Courses


• Competency Management A full list of courses can be found online at www.thegtcgroup.com

Human Resource Management and Career Development

London 4 Jun | 30 Jul

Dubai 29 Jan | 19 Nov



Related Courses


• Competency Management• Resource Management and Financial

Planning A full list of courses can be found online at www.thegtcgroup.com


49H

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entCourse Overview This course aims to equip delegates with the skills required to manage and prepare the organisation’s development as a learning entity through the introduction and practice of knowledge management.

Who Should Attend?This course is suitable for all human resource and personnel managers and for those managers in other areas who wish to understand the value and impact of managing knowledge and developing a learning organisation

Course Outcomes Delegates will gain knowledge and skills to:• Understand and explain the theory and

practice of Knowledge Management• Be able to identify, map and support

best practice towards developing their organisation into a learning organisation

• Drive and manage knowledge management practice through communication, good practice, and reward

• Implement a knowledge management policy on return to work

• Use enhanced skills to be a good example of an effective knowledge management worker

Key Course Highlights • Understand what being a “learning

organisation” means • Identify existing HR structures that supports

the development of a learning organisation and reinforce knowledge management techniques

• Knowledge management: map knowledge across organisational boundaries and develop a knowledge management strategy for your organisation

• Produce a framework for developing and presenting organisational plans for knowledge management

• Communication strategies to enhance knowledge management and develop a learning organisation

• Understand the nature of competition and globalisation and how knowledge management is the key to a sustainable future

Course Overview This course aims to equip training managers and, executives and administrators with the required capacity to develop and provide the right structures for training to be efficiently delivered and directed.

Who Should Attend?All training executives, HR managers and training coordinators or any officer with a responsibility that includes the administration and co-ordination of training.

Course Outcomes Delegates will gain knowledge and skills to:• Understand the roles and responsibilities of

the training administrator• Manage training through effective

leadership and team building • Understand the importance of effective

training records management• Drive and implement effective training

administrative system to meet organisational objectives, ensuring quality standards are maintained

• Write training plans with effective learning objectives, and use appropriate trainer techniques to deliver successful training programmes

• Develop strategies for managing internal and external trainers, and ensure skills transfer

• Be an effective administrator: setting the right procedures, pre- and post- Programme administration, and support trainees and learners

Key Course Highlights• Leadership and Team Building in the Training

Function Team• Choosing the team and support network,

co-operation from others• Introduction to the role of the training

administrator, the roles, qualities, skills and attributes required.

• Identifying training needs and their possible solutions, and the cost of implementation

• Techniques for engaging line managers in the process of identifying training needs

• Effective training record management, including data protection, and using computer software

• Provide the right kind of support for staff training and apply a work place skills assessment process

• Team focus: raising awareness for training, Internal and external communication systems: listening and questioning effectively

• Strategies and Policies for managing internal and external trainers and facilitators and for managing skills transfer

• Skills for Training deliverers and facilitators: presentation skills, lesson planning, group and individual trainee management, using training materials, and exercises

Knowledge Management and Managing Organisational Learning

London 5 Feb | 1 Oct

Dubai 9 Apr | 6 Aug

Houston 11 Jun | 26 Nov


Related Courses


• HR in the Public Sector• Managing the Training Function A full list of courses can be found online at www.thegtcgroup.com

Managing the Training Function

London 16 Apr | 3 Dec

Dubai 18 Jun | 8 Oct

Houston 12 Feb | 13 Aug


Related Courses

• Knowledge Management and Organisational Learning


• Effective Coaching Skills for Managers A full list of courses can be found online at www.thegtcgroup.com


50H

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tCourse Overview An in-depth exploration of the challenges and complexities attached to talent management and succession planning. This training course will also assist you in gaining the skills and principles required to draft and implement a successful talent management and succession planning policy. For an effective talent management and retention strategy to work, an organization must take a planned, deliberate and holistic approach to selection, development, and retention of its workforce.

Who Should Attend?This course will be of immense benefit to human resource managers and transformational managers.

Course Outcomes Delegates will gain knowledge and skills to:• Use the motivational tools for employee

management and recognise the challenges of talent management

• Define ‘talent’ and differentiate talent management from succession planning

• Describe key factors and techniques in identifying potential high performers

• Identify appropriate recruitment and development methods for your organisation’s talent management and succession planning initiatives

• Develop talent maps, career paths and remuneration strategies

• Manage your own and other key stakeholders’ expectations and aspirations for the succession pool

• Evaluate the success of succession planning

Key Course Highlights • Development and Succession• Retention and Remuneration• Evaluation

Course Overview The course aims to equip those involved in training with the essential up-to-date skills to be more effective in the delivery of training programmes and gain an insight into the different styles of learning, including appropriate and up to date facilities to use for training delivery.

Who Should Attend?This course is designed for training managers, training co-ordinators, human resource managers, line managers and those who are generally responsible for training and improvement of performance. Additionally, trainers that want to learn the latest techniques and methodologies.

Course Outcomes Delegates will gain knowledge and skills to:• Identify the latest training techniques• Clarify the key roles and responsibilities of

the trainer • Meet the needs of the organisation • Support organisational objectives and

strategies • Learn to identify training solutions and adopt

an effective training strategy• Understand the significance of the training

cycle• Understand how and why people learn

• Learn the styles – maximise individual development through the learning process

• Identify trainees – the selection criteria • Establish and write objectives – ensuring

success of your training sessions • Develop a personal training style and

delivery approach• Develop a process for designing,

implementing and evaluating training techniques

• Develop the course structure • Learn the training methods, delivery and

evaluation

Key Course Highlights • Training needs assessment• The different training methods• The different learning styles and the

implications for the trainer• Objectives and expectations• Preparing and planning the training

programme• Maximising the use of visual aids and other

resource materials• Producing support materials • The trainer’s checklist• Presentation techniques

Talent Management and Succession Planning

London 25 Jun | 20 Aug

Dubai 19 Feb | 10 Dec



Related Courses

• Training the Trainer A full list of courses can be found online at www.thegtcgroup.com

Training the Trainer


Dubai 19 Feb | 10 Dec




National and Business Security

Training Courses

ContentsCounter-Terrorism Strategies 52Effective Risk and Security Management 52Security for Senior Executives 53

GTC Training: National and Business Security Courses / 51

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Course Overview This course details the essential components of an integrated counter-terrorism strategy, mainly through practical exercises.

Who Should Attend?The course benefits those appointed to, or about to be appointed to, a counter-terrorism decision-making role, and those interested in counter-terrorism strategy, whether they directly implement counter-terrorism strategies or have input to their organisation’s overall strategy.

Course Outcomes Delegates will gain knowledge and skills to:• Identify key roles and responsibilities of a

counter-terrorism organisation• Understand organisational structures

necessary to support counter-terrorism• Explain the requirements for developing a

counter-terrorism strategy• Offer direction on associated areas for

consideration• Comprehend required-equipment

capabilities• Understand the relationship between

strategy and operational implementation

Key Course Highlights • Acquire the knowledge and skills required

to develop an effective counter-terrorism strategy

• Understand second and third order impacts and requirements of counter-terrorism strategies

• Benefits of strategy integration• Development of strategy into practical and

effective operations

Course Overview This course teaches delegates the key aspects of effective risk and security management: hazards, threats, opportunities, vulnerabilities, capacity, security, uncertainty, probability, frequency, risk assessment and categorisation, risk-management structures and processes, recording and communicating risk, reviewing and auditing, the Deming Cycle and The Eight Steps of Security Risk Management.

Who Should Attend?The course benefits all those involved or associated with risk and security management, from senior decision makers to first-line management.

Course Outcomes Delegates will gain knowledge and skills to:• Understand the risk-management cycle

(The Deming Cycle)• Calculate risk level• Apply a risk-management method

(The Eight Steps)• Devise a risk mitigation plan

Key Course Highlights • Understand and apply the Deming Cycle to

natural risks, political risks, instability, war, terrorism, and insurgent threats

• Apply risk sensitivity and tolerability• Manage personal and collective security

Counter-Terrorism Strategies

London 14 May | 30 Jul

Duration 1 week

Effective Risk and Security Management


Duration 1 week


53N

ational and Business Security

Course Overview This course provides participants with an introduction to the nature of hostile environments. It will enable participants who are required to travel to areas of known unrest and terrorist activity to make adequate preparations. They will be able to acquire and understand intelligence reports, travel safely, select and search for appropriate accommodation, and minimise the threat to themselves. It includes advisory information about actions to take if caught in a terrorist or criminal attack.

Who Should Attend?This course is for any personnel who travel to areas of known unrest and terrorist activity.

Course Outcomes Delegates will gain knowledge and skills to:• Understand how to recognise threats• Plan and conduct safe movement through

hostile environments• Take appropriate preventative action • Conduct effective self-extraction from

unsafe environments

Key Course Highlights • Travel planning• Travel pattern analysis• Surveillance Detection• Attack recognition• Safe extraction techniques

Security for Senior Executives


Duration 1 week


GTC Training - Course Calendar 2018

54 / GTC Training: Course Calendar

JanuaryFaculty Course Location Start Date Duration Pg

Finance Analysing Financial Statements Houston 29 Jan 2018 1 Week 2 Weeks 19

Finance Driving Performance Through Strategic and Financial Planning

Houston 29 Jan 2018 1 Week 2 Weeks 19

Human Resources Management Behavioural Management and Emotional Intelligence Houston 22 Jan 2018 1 Week 2 Weeks 46

Human Resources Management Effective Coaching Skills for Managers Houston 22 Jan 2018 1 Week 2 Weeks 47

Human Resources Management Efficient Training Needs Analysis: Corporate HR Development

Dubai 29 Jan 2018 1 Week 2 Weeks 47

Human Resources Management Human Resource Management and Career Development

Dubai 29 Jan 2018 1 Week 2 Weeks 48

Leadership & Management Skills Becoming an Effective Trainer Dubai 15 Jan 2018 1 Week 2 Weeks 24

Leadership & Management Skills Benchmarking for Improved Performance London 22 Jan 2018 1 Week 2 Weeks 24

Leadership & Management Skills Crisis Management and Contingency Planning London 22 Jan 2018 1 Week 2 Weeks 25

Leadership & Management Skills Developing Senior Management Capacity Dubai 29 Jan 2018 1 Week 2 Weeks 25

Leadership & Management Skills Enhanced Performance and Strategic Management Dubai 29 Jan 2018 1 Week 2 Weeks 26

Public Governance, Compliance and Transparency

Averting Financial and Economic Fraud Dubai 22 Jan 2018 1 Week 2 Weeks 36


Corruption in the Workplace Houston 29 Jan 2018 1 Week 2 Weeks 36

FebruaryFaculty Course Location Start Date Duration Pg

Finance Effective Management of Contracts London 05 Feb 2018 1 Week 2 Weeks 20

Finance Finance for Non- Finance Managers London 05 Feb 2018 1 Week 2 Weeks 20

Finance Improving Management Performance Through Budgeting and Cost Control

Dubai 12 Feb 2018 1 Week 2 Weeks 21

Finance International Public Sector Accounting Standards Dubai 12 Feb 2018 1 Week 2 Weeks 21

Finance International Taxation Houston 19 Feb 2018 1 Week 22

Finance Public Finance Management Houston 19 Feb 2018 1 Week 2 Weeks 22

Human Resources Management Knowledge Management and Managing Organisational Learning

London 05 Feb 2018 1 Week 2 Weeks 49

Human Resources Management Managing the Training Function Houston 12 Feb 2018 1 Week 2 Weeks 49

Human Resources Management Talent Management and Succession Planning Dubai 19 Feb 2018 1 Week 2 Weeks 50

Human Resources Management Training the Trainer Dubai 19 Feb 2018 1 Week 2 Weeks 50

Leadership & Management Skills Enhanced Performance and Strategic Management London 05 Feb 2018 1 Week 2 Weeks 26

Leadership & Management Skills GTC 10-day Executive MBA London 05 Feb 2018 2 Weeks 26

Leadership & Management Skills High Impact Strategic Leadership Programme for Senior Executives

Houston 12 Feb 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leadership and Strategy for Senior Managers Houston 12 Feb 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leading a Project Team Dubai 19 Feb 2018 1 Week 2 Weeks 28

Leadership & Management Skills Leading and Managing High Performing Teams Dubai 19 Feb 2018 1 Week 2 Weeks 28

Leadership & Management Skills Negotiation and Conflict Management Strategies Houston 26 Feb 2018 1 Week 2 Weeks 29

Leadership & Management Skills Transformational Leadership and Institutional Analysis

London 26 Feb 2018 1 Week 2 Weeks 30

GTC Training: Course Calendar / 55


February continued

Faculty Course Location Start Date Duration Pg


Creating and Managing Compliance Dubai 05 Feb 2018 1 Week 2 Weeks 37


E-Government: Strategy and Implementation Dubai 05 Feb 2018 1 Week 2 Weeks 37


Evidence Gathering and Interviewing Skills London 12 Feb 2018 1 Week 2 Weeks 38


Forensic Auditing and Accounting London 12 Feb 2018 1 Week 2 Weeks 38


Fraud Detection in Government Accounting Houston 19 Feb 2018 1 Week 2 Weeks 39







MarchFaculty Course Location Start Date Duration Pg

Finance Analysing Financial Statements London 26 Mar 2018 1 Week 2 Weeks 19


London 26 Mar 2018 1 Week 2 Weeks 19

Human Resources Management Behavioural Management and Emotional Intelligence London 26 Mar 2018 1 Week 2 Weeks 46

Human Resources Management Developing High Performance HR Business Partner and Consulting Skills

Houston 12 Mar 2018 1 Week 2 Weeks 46

Human Resources Management Effective Coaching Skills for Managers London 26 Mar 2018 1 Week 2 Weeks 47

Human Resources Management HR as Business Partner Dubai 05 Mar 2018 1 Week 2 Weeks 48

Leadership & Management Skills Becoming an Effective Trainer Houston 12 Mar 2018 1 Week 2 Weeks 24

Leadership & Management Skills Benchmarking for Improved Performance Dubai 19 Mar 2018 1 Week 2 Weeks 24

Leadership & Management Skills Crisis Management and Contingency Planning Dubai 19 Mar 2018 1 Week 2 Weeks 25

Leadership & Management Skills Developing Senior Management Capacity London 26 Mar 2018 1 Week 2 Weeks 25

Leadership & Management Skills Enhanced Performance and Strategic Management London 26 Mar 2018 1 Week 2 Weeks 26

Leadership & Management Skills Principles of Leadership Excellence Dubai 05 Mar 2018 1 Week 2 Weeks 29

Leadership & Management Skills Strategic Project Management Houston 12 Mar 2018 1 Week 2 Weeks 30


Dubai 19 Mar 2018 1 Week 2 Weeks 30

Leadership & Management Skills Value-Based Leadership Dubai 19 Mar 2018 1 Week 2 Weeks 31


Averting Financial and Economic Fraud Houston 26 Mar 2018 1 Week 2 Weeks 36



London 05 Mar 2018 1 Week 2 Weeks 40


Policy Analysis, Development and Implementation London 05 Mar 2018 1 Week 2 Weeks 41



Houston 12 Mar 2018 1 Week 2 Weeks 41

Public-Private Partnerships Developing PPP Programmes and Initiatives London 05 Mar 2018 1 Week 2 Weeks 15



AprilFaculty Course Location Start Date Duration Pg

Finance Effective Management of Contracts Dubai 02 Apr 2018 1 Week 2 Weeks 20

Finance Finance for Non- Finance Managers Dubai 02 Apr 2018 1 Week 2 Weeks 20


Houston 09 Apr 2018 1 Week 2 Weeks 21

Finance International Public Sector Accounting Standards Houston 09 Apr 2018 1 Week 2 Weeks 21

Finance International Taxation London 16 Apr 2018 1 Week 22

Finance Public Finance Management London 16 Apr 2018 1 Week 2 Weeks 22






Dubai 09 Apr 2018 1 Week 2 Weeks 49

Human Resources Management Managing the Training Function London 16 Apr 2018 1 Week 2 Weeks 49

Human Resources Management Talent Management and Succession Planning Houston 23 Apr 2018 1 Week 2 Weeks 50

Human Resources Management Training the Trainer Houston 23 Apr 2018 1 Week 2 Weeks 50

Leadership & Management Skills GTC 10-day Executive MBA Houston 02 Apr 2018 2 Weeks 26


Dubai 09 Apr 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leadership and Strategy for Senior Managers Dubai 09 Apr 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leading a Project Team London 16 Apr 2018 1 Week 2 Weeks 28

Leadership & Management Skills Leading and Managing High Performing Teams London 16 Apr 2018 1 Week 2 Weeks 28

Leadership & Management Skills Negotiation and Conflict Management Strategies Dubai 23 Apr 2018 1 Week 2 Weeks 29

Leadership & Management Skills Principles of Leadership Excellence London 30 Apr 2018 1 Week 2 Weeks 29

Marketing and PR Aid Coordination and Raising Funds From Donor Organisations

London 02 Apr 2018 1 Week 2 Weeks 33

Marketing and PR Corporate PR Strategies London 30 Apr 2018 1 Week 2 Weeks 33


Corruption in the Workplace Dubai 02 Apr 2018 1 Week 2 Weeks 36


Creating and Managing Compliance Houston 09 Apr 2018 1 Week 2 Weeks 37


E-Government: Strategy and Implementation Houston 09 Apr 2018 1 Week 2 Weeks 37


Evidence Gathering and Interviewing Skills Dubai 16 Apr 2018 1 Week 2 Weeks 38


Forensic Auditing and Accounting Dubai 16 Apr 2018 1 Week 2 Weeks 38


Fraud Detection in Government Accounting London 23 Apr 2018 1 Week 2 Weeks 39







Public-Private Partnerships Negotiating and Managing PPP Contracts London 09 Apr 2018 1 Week 2 Weeks 15



MayFaculty Course Location Start Date Duration Pg

Finance Analysing Financial Statements Dubai 21 May 2018 1 Week 2 Weeks 19


Dubai 21 May 2018 1 Week 2 Weeks 19

Finance Effective Management of Contracts London 28 May 2018 1 Week 2 Weeks 20

Finance Finance for Non- Finance Managers London 28 May 2018 1 Week 2 Weeks 20

Human Resources Management Behavioural Management and Emotional Intelligence Dubai 28 May 2018 1 Week 2 Weeks 46



Human Resources Management Effective Coaching Skills for Managers Dubai 28 May 2018 1 Week 2 Weeks 47

Human Resources Management HR as Business Partner Houston 07 May 2018 1 Week 2 Weeks 48

Leadership & Management Skills Becoming an Effective Trainer Dubai 07 May 2018 1 Week 2 Weeks 24

Leadership & Management Skills Benchmarking for Improved Performance London 14 May 2018 1 Week 2 Weeks 24

Leadership & Management Skills Crisis Management and Contingency Planning London 14 May 2018 1 Week 2 Weeks 25

Leadership & Management Skills Developing Senior Management Capacity Houston 21 May 2018 1 Week 2 Weeks 25

Leadership & Management Skills Enhanced Performance and Strategic Management Houston 21 May 2018 1 Week 2 Weeks 26

Leadership & Management Skills GTC 10-day Executive MBA Dubai 28 May 2018 2 Weeks 26

Leadership & Management Skills Strategic Project Management Dubai 07 May 2018 1 Week 2 Weeks 30


London 14 May 2018 1 Week 2 Weeks 30

Leadership & Management Skills Value-Based Leadership London 14 May 2018 1 Week 2 Weeks 31

Marketing and PR Crisis, Reputation and Issues Management London 28 May 2018 1 Week 2 Weeks 34

National and Business Security Counter-Terrorism Strategies London 14 May 2018 1 Week 52



Dubai 07 May 2018 1 Week 44


Averting Financial and Economic Fraud London 28 May 2018 1 Week 2 Weeks 36



Houston 07 May 2018 1 Week 2 Weeks 40


Policy Analysis, Development and Implementation Houston 07 May 2018 1 Week 2 Weeks 41




Public-Private Partnerships Project Finance and PPP London 14 May 2018 1 Week 2 Weeks 16

JuneFaculty Course Location Start Date Duration Pg


London 04 Jun 2018 1 Week 2 Weeks 21

Finance International Public Sector Accounting Standards London 04 Jun 2018 1 Week 2 Weeks 21

Finance International Taxation Houston 11 Jun 2018 1 Week 22

Finance Public Finance Management Houston 11 Jun 2018 1 Week 2 Weeks 22





June continued





Houston 11 Jun 2018 1 Week 2 Weeks 49

Human Resources Management Managing the Training Function Dubai 18 Jun 2018 1 Week 2 Weeks 49

Human Resources Management Talent Management and Succession Planning London 25 Jun 2018 1 Week 2 Weeks 50

Human Resources Management Training the Trainer London 25 Jun 2018 1 Week 2 Weeks 50

Leadership & Management Skills Becoming an Effective Trainer London 25 Jun 2018 1 Week 2 Weeks 24


Dubai 04 Jun 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leadership and Strategy for Senior Managers Dubai 04 Jun 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leading a Project Team Houston 11 Jun 2018 1 Week 2 Weeks 28

Leadership & Management Skills Leading and Managing High Performing Teams Houston 11 Jun 2018 1 Week 2 Weeks 28

Leadership & Management Skills Negotiation and Conflict Management Strategies London 18 Jun 2018 1 Week 2 Weeks 29

Leadership & Management Skills Principles of Leadership Excellence Houston 25 Jun 2018 1 Week 2 Weeks 29

Marketing and PR Media Relations and Public Affairs London 25 Jun 2018 1 Week 2 Weeks 34

National and Business Security Effective Risk and Security Management London 11 Jun 2018 1 Week 52



London 04 Jun 2018 1 Week 43


Corruption in the Workplace London 04 Jun 2018 1 Week 2 Weeks 36


Creating and Managing Compliance Dubai 11 Jun 2018 1 Week 2 Weeks 37


E-Government: Strategy and Implementation Dubai 11 Jun 2018 1 Week 2 Weeks 37


Evidence Gathering and Interviewing Skills London 18 Jun 2018 1 Week 2 Weeks 38


Forensic Auditing and Accounting London 18 Jun 2018 1 Week 2 Weeks 38


Fraud Detection in Government Accounting Dubai 25 Jun 2018 1 Week 2 Weeks 39

Public-Private Partnerships Public Private Partnerships Fundamentals London 18 Jun 2018 1 Week 2 Weeks 16

JulyFaculty Course Location Start Date Duration Pg

Finance Analysing Financial Statements London 16 Jul 2018 1 Week 2 Weeks 19


London 16 Jul 2018 1 Week 2 Weeks 19

Finance Effective Management of Contracts Houston 23 Jul 2018 1 Week 2 Weeks 20

Finance Finance for Non- Finance Managers Houston 23 Jul 2018 1 Week 2 Weeks 20



Finance International Public Sector Accounting Standards London 30 Jul 2018 1 Week 2 Weeks 21

Human Resources Management Behavioural Management and Emotional Intelligence London 23 Jul 2018 1 Week 2 Weeks 46



July continued




Human Resources Management Effective Coaching Skills for Managers London 23 Jul 2018 1 Week 2 Weeks 47



Human Resources Management HR as Business Partner London 09 Jul 2018 1 Week 2 Weeks 48



Leadership & Management Skills Becoming an Effective Trainer London 30 Jul 2018 1 Week 2 Weeks 24

Leadership & Management Skills Benchmarking for Improved Performance Houston 02 Jul 2018 1 Week 2 Weeks 24

Leadership & Management Skills Crisis Management and Contingency Planning Houston 02 Jul 2018 1 Week 2 Weeks 25

Leadership & Management Skills Developing Senior Management Capacity London 09 Jul 2018 1 Week 2 Weeks 25

Leadership & Management Skills Enhanced Performance and Strategic Management London 09 Jul 2018 1 Week 2 Weeks 26

Leadership & Management Skills GTC 10-day Executive MBA London 16 Jul 2018 2 Weeks 26



Leadership & Management Skills Leadership and Strategy for Senior Managers London 23 Jul 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leading a Project Team London 30 Jul 2018 1 Week 2 Weeks 28

Leadership & Management Skills Leading and Managing High Performing Teams London 30 Jul 2018 1 Week 2 Weeks 28

Leadership & Management Skills Strategic Project Management London 02 Jul 2018 1 Week 2 Weeks 30


Houston 09 Jul 2018 1 Week 2 Weeks 30

Leadership & Management Skills Value-Based Leadership Houston 09 Jul 2018 1 Week 2 Weeks 31

Marketing and PR Aid Coordination and Raising Funds From Donor Organisations


National and Business Security Counter-Terrorism Strategies London 30 Jul 2018 1 Week 52

National and Business Security Security for Senior Executives London 09 Jul 2018 1 Week 53


Advanced Tendering Procedures and Bid Evaluation London 02 Jul 2018 1 Week 43



London 30 Jul 2018 1 Week 44


Averting Financial and Economic Fraud London 30 Jul 2018 1 Week 2 Weeks 36









Dubai 09 Jul 2018 1 Week 2 Weeks 40


Policy Analysis, Development and Implementation Dubai 09 Jul 2018 1 Week 2 Weeks 41




Public-Private Partnerships Developing PPP Programmes and Initiatives London 02 Jul 2018 1 Week 2 Weeks 15

Public-Private Partnerships Regulating and Monitoring PPP London 23 Jul 2018 1 Week 2 Weeks 17



AugustFaculty Course Location Start Date Duration Pg

Finance Analysing Financial Statements Houston 27 Aug 2018 1 Week 2 Weeks 19


Houston 27 Aug 2018 1 Week 2 Weeks 19

Finance International Taxation London 06 Aug 2018 1 Week 22

Finance Public Finance Management London 06 Aug 2018 1 Week 2 Weeks 22


Dubai 06 Aug 2018 1 Week 2 Weeks 49

Human Resources Management Managing the Training Function Houston 13 Aug 2018 1 Week 2 Weeks 49

Human Resources Management Talent Management and Succession Planning London 20 Aug 2018 1 Week 2 Weeks 50

Human Resources Management Training the Trainer London 20 Aug 2018 1 Week 2 Weeks 50

Leadership & Management Skills Benchmarking for Improved Performance London 06 Aug 2018 1 Week 2 Weeks 24

Leadership & Management Skills Crisis Management and Contingency Planning London 06 Aug 2018 1 Week 2 Weeks 25

Leadership & Management Skills Developing Senior Management Capacity London 13 Aug 2018 1 Week 2 Weeks 25

Leadership & Management Skills Enhanced Performance and Strategic Management London 13 Aug 2018 1 Week 2 Weeks 26

Leadership & Management Skills GTC 10-day Executive MBA London 20 Aug 2018 2 Weeks 26


London 27 Aug 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leadership and Strategy for Senior Managers London 27 Aug 2018 1 Week 2 Weeks 27

Leadership & Management Skills Negotiation and Conflict Management Strategies London 06 Aug 2018 1 Week 2 Weeks 29

Leadership & Management Skills Principles of Leadership Excellence London 13 Aug 2018 1 Week 2 Weeks 29

Leadership & Management Skills Strategic Project Management London 20 Aug 2018 1 Week 2 Weeks 30


London 27 Aug 2018 1 Week 2 Weeks 30

Leadership & Management Skills Value-Based Leadership London 27 Aug 2018 1 Week 2 Weeks 31

Marketing and PR Corporate PR Strategies London 06 Aug 2018 1 Week 2 Weeks 33

National and Business Security Effective Risk and Security Management London 27 Aug 2018 1 Week 52



London 06 Aug 2018 1 Week 44


Corruption in the Workplace Dubai 06 Aug 2018 1 Week 2 Weeks 36


Creating and Managing Compliance London 13 Aug 2018 1 Week 2 Weeks 37


E-Government: Strategy and Implementation London 13 Aug 2018 1 Week 2 Weeks 37


Evidence Gathering and Interviewing Skills Houston 20 Aug 2018 1 Week 2 Weeks 38


Forensic Auditing and Accounting Houston 20 Aug 2018 1 Week 2 Weeks 38


Fraud Detection in Government Accounting London 27 Aug 2018 1 Week 2 Weeks 39

Public-Private Partnerships Negotiating and Managing PPP Contracts London 06 Aug 2018 1 Week 2 Weeks 15



SeptemberFaculty Course Location Start Date Duration Pg

Finance Effective Management of Contracts London 03 Sep 2018 1 Week 2 Weeks 20

Finance Finance for Non- Finance Managers London 03 Sep 2018 1 Week 2 Weeks 20


London 10 Sep 2018 1 Week 2 Weeks 21

Finance International Public Sector Accounting Standards London 10 Sep 2018 1 Week 2 Weeks 21

Finance International Taxation London 17 Sep 2018 1 Week 22

Finance Public Finance Management London 17 Sep 2018 1 Week 2 Weeks 22

Human Resources Management Behavioural Management and Emotional Intelligence Dubai 17 Sep 2018 1 Week 2 Weeks 46


Houston 10 Sep 2018 1 Week 2 Weeks 46

Human Resources Management Effective Coaching Skills for Managers Dubai 17 Sep 2018 1 Week 2 Weeks 47



Human Resources Management HR as Business Partner Dubai 03 Sep 2018 1 Week 2 Weeks 48



Leadership & Management Skills Becoming an Effective Trainer London 03 Sep 2018 1 Week 2 Weeks 24

Leadership & Management Skills Benchmarking for Improved Performance Houston 10 Sep 2018 1 Week 2 Weeks 24

Leadership & Management Skills Crisis Management and Contingency Planning Houston 10 Sep 2018 1 Week 2 Weeks 25

Leadership & Management Skills Developing Senior Management Capacity Dubai 17 Sep 2018 1 Week 2 Weeks 25

Leadership & Management Skills Enhanced Performance and Strategic Management Dubai 17 Sep 2018 1 Week 2 Weeks 26

Leadership & Management Skills GTC 10-day Executive MBA Houston 24 Sep 2018 2 Weeks 26

Leadership & Management Skills Leading a Project Team London 03 Sep 2018 1 Week 2 Weeks 28

Leadership & Management Skills Leading and Managing High Performing Teams London 03 Sep 2018 1 Week 2 Weeks 28

Leadership & Management Skills Negotiation and Conflict Management Strategies Houston 10 Sep 2018 1 Week 2 Weeks 29

Leadership & Management Skills Principles of Leadership Excellence Dubai 17 Sep 2018 1 Week 2 Weeks 29

Leadership & Management Skills Strategic Project Management Houston 24 Sep 2018 1 Week 2 Weeks 30

Marketing and PR Crisis, Reputation and Issues Management London 03 Sep 2018 1 Week 2 Weeks 34

National and Business Security Security for Senior Executives London 24 Sep 2018 1 Week 53


Advanced Tendering Procedures and Bid Evaluation London 24 Sep 2018 1 Week 43



Dubai 03 Sep 2018 1 Week 43



Dubai 03 Sep 2018 1 Week 2 Weeks 39






London 10 Sep 2018 1 Week 2 Weeks 40


Policy Analysis, Development and Implementation London 10 Sep 2018 1 Week 2 Weeks 41




Public-Private Partnerships Project Finance and PPP London 10 Sep 2018 1 Week 2 Weeks 16



OctoberFaculty Course Location Start Date Duration Pg

Finance Analysing Financial Statements London 15 Oct 2018 1 Week 2 Weeks 19


London 15 Oct 2018 1 Week 2 Weeks 19

Finance Effective Management of Contracts Houston 22 Oct 2018 1 Week 2 Weeks 20

Finance Finance for Non- Finance Managers Houston 22 Oct 2018 1 Week 2 Weeks 20


Houston 29 Oct 2018 1 Week 2 Weeks 21

Finance International Public Sector Accounting Standards Houston 29 Oct 2018 1 Week 2 Weeks 21

Human Resources Management HR as Business Partner London 29 Oct 2018 1 Week 2 Weeks 48



Human Resources Management Managing the Training Function Dubai 08 Oct 2018 1 Week 2 Weeks 49

Human Resources Management Talent Management and Succession Planning Houston 15 Oct 2018 1 Week 2 Weeks 50

Human Resources Management Training the Trainer Houston 15 Oct 2018 1 Week 2 Weeks 50

Leadership & Management Skills Becoming an Effective Trainer Houston 08 Oct 2018 1 Week 2 Weeks 24

Leadership & Management Skills Benchmarking for Improved Performance Dubai 15 Oct 2018 1 Week 2 Weeks 24

Leadership & Management Skills Crisis Management and Contingency Planning Dubai 15 Oct 2018 1 Week 2 Weeks 25

Leadership & Management Skills Developing Senior Management Capacity Houston 22 Oct 2018 1 Week 2 Weeks 25

Leadership & Management Skills Enhanced Performance and Strategic Management Houston 22 Oct 2018 1 Week 2 Weeks 26

Leadership & Management Skills GTC 10-day Executive MBA Dubai 29 Oct 2018 2 Weeks 26



Leadership & Management Skills Leadership and Strategy for Senior Managers London 01 Oct 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leading a Project Team Houston 08 Oct 2018 1 Week 2 Weeks 28

Leadership & Management Skills Leading and Managing High Performing Teams Houston 08 Oct 2018 1 Week 2 Weeks 28

Leadership & Management Skills Negotiation and Conflict Management Strategies Dubai 15 Oct 2018 1 Week 2 Weeks 29

Leadership & Management Skills Principles of Leadership Excellence Houston 22 Oct 2018 1 Week 2 Weeks 29

Leadership & Management Skills Strategic Project Management Dubai 29 Oct 2018 1 Week 2 Weeks 30



Leadership & Management Skills Value-Based Leadership London 01 Oct 2018 1 Week 2 Weeks 31

Marketing and PR Media Relations and Public Affairs London 01 Oct 2018 1 Week 2 Weeks 34



London 08 Oct 2018 1 Week 44



London 08 Oct 2018 1 Week 44


Averting Financial and Economic Fraud Dubai 01 Oct 2018 1 Week 2 Weeks 36


Corruption in the Workplace London 08 Oct 2018 1 Week 2 Weeks 36


Creating and Managing Compliance London 15 Oct 2018 1 Week 2 Weeks 37


E-Government: Strategy and Implementation London 15 Oct 2018 1 Week 2 Weeks 37



October continued



Evidence Gathering and Interviewing Skills Dubai 22 Oct 2018 1 Week 2 Weeks 38


Forensic Auditing and Accounting Dubai 22 Oct 2018 1 Week 2 Weeks 38


Fraud Detection in Government Accounting Dubai 29 Oct 2018 1 Week 2 Weeks 39

Public-Private Partnerships Public Private Partnerships Fundamentals London 15 Oct 2018 1 Week 2 Weeks 16

NovemberFaculty Course Location Start Date Duration Pg

Finance International Taxation Dubai 05 Nov 2018 1 Week 22

Finance Public Finance Management Dubai 05 Nov 2018 1 Week 2 Weeks 22

Human Resources Management Behavioural Management and Emotional Intelligence Houston 05 Nov 2018 1 Week 2 Weeks 46


London 05 Nov 2018 1 Week 2 Weeks 46

Human Resources Management Effective Coaching Skills for Managers Houston 12 Nov 2018 1 Week 2 Weeks 47


Dubai 19 Nov 2018 1 Week 2 Weeks 47




Houston 26 Nov 2018 1 Week 2 Weeks 49



Leadership & Management Skills Leadership and Strategy for Senior Managers Houston 05 Nov 2018 1 Week 2 Weeks 27

Leadership & Management Skills Leading a Project Team Dubai 12 Nov 2018 1 Week 2 Weeks 28

Leadership & Management Skills Leading and Managing High Performing Teams Dubai 12 Nov 2018 1 Week 2 Weeks 28

Leadership & Management Skills Negotiation and Conflict Management Strategies London 19 Nov 2018 1 Week 2 Weeks 29

Leadership & Management Skills Principles of Leadership Excellence London 26 Nov 2018 1 Week 2 Weeks 29



Leadership & Management Skills Value-Based Leadership Houston 05 Nov 2018 1 Week 2 Weeks 31


Advanced Tendering Procedures and Bid Evaluation Dubai 26 Nov 2018 1 Week 43



London 05 Nov 2018 1 Week 43











Policy Analysis, Development and Implementation Dubai 12 Nov 2018 1 Week 2 Weeks 41



London 19 Nov 2018 1 Week 2 Weeks 41

Public-Private Partnerships Regulating and Monitoring PPP London 19 Nov 2018 1 Week 2 Weeks 17



DecemberFaculty Course Location Start Date Duration Pg


Dubai 10 Dec 2018 1 Week 2 Weeks 46

Human Resources Management HR as Business Partner Houston 03 Dec 2018 1 Week 2 Weeks 48

Human Resources Management Managing the Training Function London 03 Dec 2018 1 Week 2 Weeks 49

Human Resources Management Talent Management and Succession Planning Dubai 10 Dec 2018 1 Week 2 Weeks 50

Human Resources Management Training the Trainer Dubai 10 Dec 2018 1 Week 2 Weeks 50

Leadership & Management Skills Strategic Project Management London 03 Dec 2018 1 Week 2 Weeks 30


Dubai 10 Dec 2018 1 Week 2 Weeks 30

Leadership & Management Skills Value-Based Leadership Dubai 10 Dec 2018 1 Week 2 Weeks 31



Dubai 10 Dec 2018 1 Week 44



GTC can come to you anywhere you want to deliver personalised training for your staff, from junior to very senior levels.

Investing in your team and developing people individually and collectively can bring your organisation an outstanding return, with a whole range of business benefits.

We can tailor our courses and bring them to your doorstep. The training will be relevant to your culture or sector, with practical examples to apply directly to your learning.

What are the benefits? You can expect increased productivity from individuals and the wider team, as well as a renewed motivation and staff retention.

How do we personalise the course?• We have a direct conversation with the

people involved to discuss their particular requirements

• Then we work with you to develop skills, knowledge and performance in line with your corporate goals

• The personalised training offers better value. You can immediately apply your learning to your organisation without having to adapt it

100% cost-efficient • In-house training eliminates travel and

hotel costs• Training groups together minimises

disruption• Focussing on what your business

requires as a whole saves you time and money

Flexible options • Intensive quick-results workshops or

longer-term weekly courses• A range of content options that can be

blended and mixed• Courses designed to fit around your

schedule

In confidenceOur trainers completely respect business discretion, so you can discuss company strategy, issues or problems in confidence.

Ongoing supportWe provide support during and after the training so the positive effects don’t stop with the course.

We can also include in-built tutorial systems, follow-up activities and one-to-one coaching to sustain the benefits.

You don’t need a minimum of attendees to train your staff in-house or at an external venue:• We come to your doorstep or anywhere you want• We provide you with an international trainer• We personalise the course to suit your needs• We provide the course material

Tailored Training for Maximum Benefit

Contact us today to discuss your company requirements and get a quote. +44 (0)20 370 55710 or [email protected]


66 / GTC Training Tailored Training

‘Good content with detailed text’; ‘great competent instructor’; ‘good examples combined with experience of the instructor’; ‘covers the whole process from start to finish very thoroughly and with enthusiasm’. Chief Accountant Egyptian fertilizers Co.