CONTENTS...2020/07/14 · owned by the Bluetooth SIG, Inc. and any use of such marks by ADDASOUND Denmark A/S is under license. ADDASOUND DENMARK A/S Skalhuse 5 DK-9240 Nibe Denmark

ADDASOUND ® is a registered trademark of ADDASOUND DENMARK A/S. All rights reserved. Bluetooth ® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by ADDASOUND Denmark A/S is under license.

ADDASOUND DENMARK A/SSkalhuse 5DK-9240 NibeDenmarkwww.addasound.com

www.addasound.com

PRODUCTS & SOLUTIONS

CONTENTS

ABOUT ADDASOUND 04

PRODUCTS AND SOLUTIONS

06CONTACT CENTER AND OFFICE

16SPEECH RECOGNITION

18UNIFIED COMMUNICATIONS

21MOBILE COMMUNICATIONS

23PRODUCT FAMLIY

04 05

Originated from Denmark, a country that leads the world’s sound technology, ADDASOUND is a global leading provider of voice solutions and unified communication devices. ADDASOUND's products are designed and engineered in Denmark by a reputable team and now distributed all over the world. The professional team is enthusiastic and highly skilled in the industry. ADDASOUND always tries to provide the customers with the best experience of voice communication and guarantees the highest standard of reliability and quality.

Industry strength: Leading technology: advanced noise canceling technology guarantees high-standard sound quality and the best user experience. Superior sound quality: wideband audio processing and excellent electro-acoustic design ensures clear sound transmission. Simple design: classic Nordic style design perfectly combines outer simplicity with inner excellence. Superior compatibility: compatible with all major phone brands and softphone platforms. Delicate details: from products to service, ADDASOUND looks deep into every detail to meet your every need.

ADDASOUND has the products from wired headsets to wireless headsets.These headsets and accessories are specially designed for CC&O (contact center and office), business and enterprise, speech recognition, unified communications and mobile communications. They are deployed globally in all major verticals such as: healthcare, finance, insurance, education, government, transportation, energy and consumer.

ADDASOUND has a friendly channel-driven policy for distributors and resellers and strives to create a win-win culture with all global partners. ADDASOUND welcomes the global partners to contact ADDASOUND and join the ADDASOUND distribution channel!

ABOUT ADDASOUND

ADDASOUND GLOBAL PRESENCE

06 07

Hard-working staff in contact centers and offices nowadays have higher requirements

of their headsets. In order to provide outstanding customer experience, ADDASOUND

has developed a wide range of professional and cost-effective headsets for contact

centers and offices.

ADDASOUND’s headsets comprise advanced noise canceling and electro-acoustical

technology and deliver crystal-clear sound wrapped in a sleek and stylish Nordic design.

ADDASOUND’s headsets and solutions will always be your reliable working

companions even in a very noisy environment.

Entry-level Headset for Cost-Conscious Contact Centers and Offices

Crystal 2700 and 270S are cost-e�ective and professional headsets designed especially for cost-conscious contact centers and o�ces. They are easy to deploy and comfortable to use. The users will enjoy the superior noise cancellation and clear voice transmission at an a�ordable price.

Crystal 270S

Adjustable headband

Quick-Disconnect cable

Clothing clip

330° rotatable and bendable boom

Noise canceling microphone

Noise-canceling microphone filters out background noise and highlights voice clarity330° rotatable and bendable boom arm for precise positioningof the microphoneAdjustable headband and 60° rotatable ear cap for the best comfort and fitEasy deployment on different platforms such as phones and PCs via a variety of Quick-Disconnect cordsADDASOUND’s headsets follow the International Noise Safety Standard and help create a safe and comfortable work environment

*Available in the direct-connection solution for phones (via RJ9 jack) or PC (via 3.5mm jacks or via USB interface)

Works with:

Desk Phone PC Mobile Phone


Crystal 2700 & 270SCONTACT CENTER AND OFFICE

08 09

Crystal 2702

Economical and Professional Headset

ADDASOUND Crystal 2701/2702 headsets are specially designed for cost-e�ective contact centers. The advanced noise canceling technology and ergonomic design guarantee all-day comfort and excellent call quality.

Works with:


Adjustable memory headband


Clothing clip

330° rotatable/bendable boom

Noise canceling microphone blocks background noise and

intensifies the voice

Maximum volume control protects the hearing under intensive

usage

Lightweight design for all-day comfort

Adjustable headband to fit all users

Easy deployment on different platforms such as desk phones

and PCs via a variety of Quick-Disconnect cords

Only environmentally friendly materials are used

Value-priced Entry Level Headset with Robust Design

The agents in contact centers and o�ces who handle high call volumes deserve a reliable telephone headset to manage their daily work. With contemporary design, ADDASOUND Crystal 2731/ 2732 headsets are an ideal solution for cost conscious organizations. With a small investment, agents and customers can have a smooth and clear conversation without annoying background noise and repeated dialogue. ADDASOUND headsets pass over 25 rigorous and intense tests before they are approved to launch to the market. With their noise cancelling, comfort and durability, ADDASOUND headsets consistently outperform the competition and improve call quality while at the same time reduce headset cost.

Works with:


Crystal 2701 & 2702 Crystal 2731 & 2732

Noise-canceling microphone filters out ambient noise and interference150-6800Hz wideband audio processing guarantees natural sound communication Memory steel headband allows you to adjust it tighter or looser for best fit of your headRobust design and high quality materials withstand intensive daily useOver 25 rigorous, intense tests guarantee reliability and durabilityFlexible uni-body boom design ensures durability and precise positioning of the microphoneUltra-lightweight design and soft foam ear cushions for all-day comfortEasy deployment on different platforms such as desk phones and soft phones via a variety of Quick-Disconnect cordsMaximum volume control protects the hearing under intensive usageOnly environmental-friendly materials are used


300° rotatable/bendable uni-body boom


Quick-disconnect cable

CRYSTAL 2732

Clothing clip

Crystal 2832

Premium Quality Headsets with Superior Sound Quality and Advanced Noise

Cancellation for Very Noisy Environments

ADDASOUND is always dedicated to delivering headsets with superior sound quality and wearing comfort. When agents use ADDASOUND headsets, they are impressed by how the headsets help increase their work e�ciency and improve their produtivity. ADDASOUND Crystal 2831/2832 headsets meet our high standards. They are exceptional among many other CC&O headsets with advanced noise canceling technology, elegant but robust design, natural sound quality and great comfort. This series is specially designed for high volume contact centers and o�ces working 24/7/365. The agents who handle large call volumes on a daily basis will appreciate the comfortable, ergonomic design and superior sound quality.

Works with:


Superior noise canceling technology eliminates the background noise for information security and customer satisfactionNeodymium magnet speaker provides crystal-clear and powerful sound performanceStylish but robust structural design provides reliable 24/7/365 usageReinforced metal joints for better connection and durabilityFlexible uni-body boom design ensures durability and precise positioning of the microphone150-6800Hz wideband audio processing guarantees natural sound communication Easy deployment on different platforms such as desk phones and soft phones via a variety of Quick-Disconnect cordsUltra-lightweight design and soft foam ear cushions for all-day comfortADDASOUND’s headsets follow the International Noise Safety Standards and help create a safe and comfortable work environment

Crystal 2831 & 2832

10 11

Crystal 2822

300° rotatable/bendable boom

Ear cap with evaporation technology

180° horizontally adjustable ear cap

Classic Nordic design, High-end Headset for Very Noisy Environments

ADDASOUND always keeps pace with developments in the contact center industry in order to provide headsets that meet the special requirement of professional users. Due to a strong R&D background, ADDASOUND delivers high-end noise canceling headsets for contact center and o�ce users in very noisy working environments.

Works with:




Wideband audio processing, also applicable to VOIP communicationOptimal design of sound chamber for improved call qualityDirectional noise canceling microphone reduces background noise and guarantees clear communication in a very noisy work environmentNeodymium magnet speaker delivers clear and powerful sound transmission112dB maximum volume control protects hearing under intensive useAdvanced evaporation technology to display premium appearance180° horizontally adjustable ear cap and 300° rotatable boom for customized fitErgonomic and lightweight design for all-day comfort

Crystal 2821 & 2822


320° rotatable/bendable uni-body boom


Quick-disconnect cable

Reinforced metal joints

180° adjustable ear cap

Clothing clip

12 13

Crystal 2872

Premium Headsets for Contact Centers and Offices

In order to meet the special demands of fast-growing contact centers and o�ces, ADDASOUND's premium and innovative Crystal 2871/2872 have arrived. The headsets are specially designed for professional users in call centers and o�ces who would like to have the best hands free device while experiencing superior noise canceling, crystal-clear voice transmission, all-day comfort and great durability. ADDASOUND will be an ideal choice and will deliver the best hands free experience in extremely noisy work environments.

Superior noise canceling microphone to eliminate background noise and enhance your voiceNeodymium magnet speaker provides crystal clear hearing performanceThe 300° rotatable and bendable boom with one-body design for unbreakable daily use and precise positioningMetal joints made of aircraft grade aluminum alloy for better integrity and durabilityEasy deployment on different platforms such as phones and PCs via a variety of Quick-Disconnect cordsUltra-lightweight design and soft premium leatherette ear cushions for all-day comfort ADDASOUND's headsets follow the International Noise Safety Standards and help create a safe and comfortable work environment


300° rotatable/bendable one piece boom


Speaker volume control

Handset/Headset selector button

Mute button


Metal joints made of aerospace grade aluminum alloy

180° adjustable ear cap

Crystal 2871 & 2872

Works with:


DN1200

Multifunctional Amplifier for Deskphone and Softphone

With Addasound’s DN1200 ampli�er, the professionals in contact centers and o�ces could connect Addasound QD (Quick-Disconnect) headsets to any desk phones or soft phones, while enjoying the enhanced voice clarity for better call communications. The DN1200 will improve the sound quality of their existing headset, and give the user the ability to switch from their desk phones to softphones. The user will have easy access to incoming and outgoing volume control, and the ability to mute calls while easily managing calls on multiple platforms. This will make all calls more productive as well as “future proof your investment” with any future change to how you currently communicate today.

Reduction of noise picked up by microphone to highlight voice clarityDSP (Digital Signal Processing) enables the user to enhance the voice clarity and reduce the echo digitally.Premium volume control knob to adjust the volume of the incoming callsCompatible with most desk phones and soft phonesEasily switch from handset to headsetEasy access to incoming and outgoing volume and the ability to mute callsDual connectivity for both desk phone and soft phone usageDual headset jacks to connect two headsets for trainingHearing protection to keep the user from sudden sound spikes

DN1200

Works with:

Desk Phone PC

2 Years2 Years

14 15

YesYes

YesYes

Premium leatherette ear cushions


Foam ear cushionsFoam ear cushions

ADDASOUND HEADSET PORTFOLIO FOR CONTACT CENTERS AND OFFICES

*** Headset Compatibility Guide

Use our Compatibility Guide to find the right solution for your desk phone or device: www.addasound.com

Wearing Style

Target Users

Rotation of Ear Cap

Adjustable headband

Noise Canceling Effect

Warranty Period

Hearing Protection

Works With

Crystal 2732Crystal 2702Crystal 270S

Desk Phone/ PC /Mobile Phone

Over-the-head

Cost-couscious users requiring noise-canceling headset

Users requiring durable noise canceling headset at an affordable price

Over-the-head Over-the-head

60° N/A 180°

Rotation of Boom 330° 330° 300°

Yes Yes Yes

Yes Yes Yes

Crystal 2700 (Mono)Crystal 270S (Duo)

Crystal 2701 (Mono)Crystal 2702 (Duo)


Ear Cushions

Model Number

Leatherette ear cushions Foam ear cushions

Accessories Foam ear cushions Foam ear cushions Foam ear cushions

Foam ear cushions

1 Year 2 Years 2 Years

*Also available in direct-connect solutionDesk Phone/ PC /Mobile Phone Desk Phone/ PC /Mobile Phone

Wearing Style

Target Users

Rotation of Ear Cap

Adjustable headband


Warranty Period

Hearing Protection

Works With

Crystal 2872Crystal 2832Crystal 2822

Desk Phone/ PC /Mobile Phone

Over-the-head Over-the-head Over-the-head

180° 180°

Rotation of Boom 300°

180°

300° 320°

Yes

Yes




Ear Cushions

Model Number

Foam ear cushions

Accessories Foam ear cushions

2 Years

Desk Phone/ PC /Mobile Phone Desk Phone/ PC /Mobile Phone

Users requiring advanced noise canceling headset with great comfort, durability and stylish design

Users requiring premium,advanced noise canceling headset with the best all-day comfort, crystal clear voice transmission and lightweight design

Users requiring comfortable noise canceling headset at an affordable price

Users requiring advanced noise canceling headset with natural sound quality, robust design and great comfort

Good Better Better Best Best Best

17

Speech recognition and dictation are the trend in business, medical industry, law

firms, financial services and other industries which require voice recognition

technology to work more easily and efficiently.

When a headset is used for speech recognition, it is important that words and

phrases are identified correctly to be converted to a machine-readable format.

Three good reasons to choose ADDASOUND’s headsets for speech recognition:

clarity, precision and durability. ADDASOUND has developed a range of professional

headsets with excellent noise cancellation, accurate recognition, superior acoustic

engineering and lightweight design for all-day comfort to maximize your speech

recognition investment. Start to enjoy the work with ADDASOUND’s speech

recognition headsets!

SPEECH RECOGNITION

Crystal SR2702

Volume +/-, Mute

Yes

N/A

Yes

330°

No

Yes

Yes

Yes

Foam ear cushions

Foam ear cushions

2 Years

Wearing Style

Target Users

Control Button

Plug-and-Play

Rotation of Boom

Rotation of Ear Cap

Adjustable Headband

Stereo Sound (Binaural Headset)

Hearing Protection

Noise CancelingEffect

Compatible with Softphone

Control Pad

Ear Cushions

Accessories

Warranty Period

Works With PC via USB plug

Over-the-head

Users requiring cost-effective and durable headset for speech recognition

PC via USB plug

Over-the-head

Users requiring comfortable headset for speech recognition at an affordable price

Volume +/-, Mute

Yes

180°

Yes

300°

Yes

Yes

Yes

Yes

Crystal SR2732

Foam ear cushions

Foam ear cushions

2 Years

PC via USB plug

Over-the-head

Users requiring accurate speech recognition headsets with great comfort, durability and reliability

Volume +/-, Mute

Yes

180°

Yes

300°

No

Yes

Yes

Yes

Crystal SR2822


Foam ear cushions

2 Years

PC via USB plug

Over-the-head

Users requiring accurate speech recognition headsets with lightweight design, natural sound quality and great comfort

Volume +/-, Mute

Yes

180°

Yes

320°

Yes

Yes

Yes

Yes

Crystal SR2832

Foam ear cushions

Foam ear cushions

2 Years

ADDASOUND HEADSET PORTFOLIO FOR SPEECH RECOGNITION

PRODUCTS AND SOLUTIONS16

Better Better Best Best

ADDASOUND HEADSET PORTFOLIO FOR UNIFIED COMMUNICATIONS

Wearing Style

Target Users

Control Button

Call Control on Skype for Business


DSP (Digital Signal Processing)

Plug-and-Play

Rotation of Boom

Rotation of Ear Cap

Adjustable Headband

Hearing Protection


Control Pad

Ear Cushions

Accessories

Warranty Period


Over-the-head

No

No

No

Yes

Yes

300°

180°

Yes

Yes

No

Crystal 2732-U

Foam ear cushions

Foam ear cushions

2 Years

Crystal SR270S Crystal SR2702 Crystal SR2822 Crystal SR2732 Crystal SR2832

PC via USB plug

Over-the-head

Volume +/-, Mute

No

No

Yes

No

330°

60°

Yes

Yes

Yes

Leatherette ear cushions

Foam ear cushions

1 Years

PC via USB plug

Over-the-head

Volume +/-, Mute

No

No

Yes

No

330°

N/A

Yes

Yes

Yes

Foam ear cushions

Foam ear cushions

2 Years

PC via USB plug

Over-the-head

Volume +/-, Mute

No

No

Yes

Yes

300°

180°

Yes

Yes

Yes

Foam ear cushions

Foam ear cushions

2 Years

PC via USB plug

Over-the-head

Volume +/-, Mute

No

No

Yes

No

300°

180°

Yes

Yes

Yes


Foam ear cushions

2 Years

PC via USB plug

Over-the-head

Volume +/-, Mute

No

No

Yes

Yes

320°

180°

Yes

Yes

Yes

Foam ear cushions

Foam ear cushions

2 Years

Unified Communications play a more and more important role in daily work and

life. Users can manage their work easily in the office, at home or on the road

seamlessly. ADDASOUND’s UC headsets help increase efficiency and productivity,

facilitate collaboration and integrate seamlessly with major UC platforms. When you

want to get the full benefits of unified communication, you should try

ADDASOUND’s UC comfortable and lightweight headsets with crystal-clear sound

quality and superior noise canceling wrapped in an elegant design.

UNIFIED COMMUNICATIONS

PRODUCTS AND SOLUTIONS18 19

Users requiring cost-effective noise canceling headset for UC

Users requiring cost-effective noise canceling headset for UC

Users requiring durable noise canceling headset at an affordable price for UC

Users requiring comfortable noise canceling headset at an affordable price for UC

Users requiring advanced noise canceling UC headset with stylish design for great comfort and durability

Users requiring advanced noise canceling UC headset with robust design for natural sound quality and great comfort

Better Good Better Better Best Best

20 21

Wearing Style

Target Users

Control Button

Call Control on Skype for Business


DSP (Digital Signal Processing)

Plug-and-Play

Rotation of Boom

Rotation of Ear Cap

Adjustable Headband

Hearing Protection


Control Pad

Ear Cushions

Accessories

Warranty Period


Over-the-head

Volume +/-, Mute, Call answer/end

Yes

Yes

No

330°

N/A

Yes

Yes

Yes

Crystal UC2702

Foam ear cushions

Foam ear cushions

2 Years

Crystal UC2732 Crystal UC2822 Crystal UC2872Crystal UC2832

PC via USB plug

Over-the-head


Yes

Yes

Yes

300°

180°

Yes

Yes

Yes

Foam ear cushions

Foam ear cushions

2 Years

PC via USB plug

Over-the-head

Users requiring premium and innovative UC headsets with cyrstal-clear sound, great comfort, durability and reliability


Yes

Yes

No

300°

180°

Yes

Yes

Yes


Foam ear cushions

2 Years

PC via USB plug

Over-the-head


Yes

Yes

Yes

320°

180°

Yes

Yes

Yes

Foam ear cushions

Foam ear cushions

2 Years

PC via USB plug

Over-the-head


Yes

Yes

Yes Yes Yes Yes Yes

No

300°

180°

Yes

Yes

Yes


Foam ear cushions

2 Years

MOBILE COMMUNICATIONS

With the popularity of mobile devices, Bluetooth headsets have become the

indispensable companion of smart phones, tablets, PCs and laptops in your daily life.

No matter whether you are surfing the Internet, dealing with your emails, watching

videos or enjoying the music, Bluetooth headsets will make your social life more

convenient and efficient!

ADDASOUND’s Bluetooth headsets in a sleek and stylish Nordic design, offer long

talk and standby time. You can wear it on either the left ear or the right ear. You will

enjoy the great convenience while driving in the car, walking on the road, working in

the office or staying at home. Try it out to make your life more intelligent!


Users requiring durable noise canceling headset at an affordable price for UC

Users requiring comfortable noise canceling headset at an affordable price for UC

Users requiring advanced noise canceling UC headset with stylish design for great comfort and durability

Users requiring advanced noise canceling UC headset with robust design for natural sound quality and great comfort

Better Better BestBestBest

22 23

Elite

COST EFFICIENT SLIM BLUETOOTH 4.0 HEADSET

CVC dual omni-directional microphone and echo cancellation technology to eliminate annoying background and wind noiseNeodymium magnet speaker delivers crystal-clear sound qualitySuper lightweight design to ensure comfortable use for all day longThree sizes of silicon ear tips and an ear loop to meet different wearing habits and provide perfect styleMulti-points connection to connect two Bluetooth-enabled devicesMultifunctional button to make/end/refuse/redial a call to free the handsEasy to adjust the volume with a side volume control button while talkingUp to 6 hours talk time and 200 hours standby timePremium travel case included

Bluetooth Version

Multi-points Connection

Standby Time

Bluetooth 4.0

Yes

200 hours

Bluetooth Profile

Color

Talk Time

HFP/HSP

Champagne/Dark black

6 hours

Travel Case

Charging Port

Package

Charging Time

Micro-USB

1.5 hours

ADDASOUND’s ELITE is an indispensable companion for your smart phones and tablets. The headset weighs only 8 grams. It �ts into your pocket or bag in the premium travel case, which naturally is included. Elite o�ers clear voice transmission. Lightweight to wear, comfortable to use, and easy to take. You deserve it!

ELITE 2013

Crystal 2801/2802

2014Crystal 2821/2822

2015Crystal 2701/2702

USB Headset Series

2016Crystal 2871/2872Crystal 2700/270S

Elite

2017Crystal 2831/2832 (QD and USB Series)Crystal 2731/2732 (QD and USB Series)

DN1200

ADDASOUND PRODUCT FAMILY

Documents

CONTENTS...2020/07/14 · owned by the Bluetooth SIG, Inc. and any use of such marks by ADDASOUND Denmark A/S is under license. ADDASOUND DENMARK A/S Skalhuse 5 DK-9240 Nibe Denmark