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Russell Feldman – Director (Technology & Telecoms) [email protected] 020 7012 6033 Content on Demand – Webinar taster slides 1 Shaun Austin – Director (Media) [email protected] 020 7012 6090

Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

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Page 1: Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

Russell Feldman – Director (Technology & Telecoms) [email protected] 020 7012 6033

Content on Demand – Webinar taster slides

1

Shaun Austin – Director (Media) [email protected] 020 7012 6090

Page 2: Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

Sample sources

Smartphone, Mobile Internet, eXperience (SMIX) •  2,000 smartphone owners and 2,000 Nat rep •  (quarterly since 2009)

Tablet Track •  Over 1,500 tablet owners and 2,000 Nat rep. •  (quarterly since 2010)

Content on Demand •  2,000 Nat Rep, 1,000 COD users, 200 12-15 yr olds •  (quarterly Spring 2013)

The data from this webinar comes from various YouGov studies.

Smart TV •  A syndicated quarterly tracking service, delivering data and insights on the shifting state of the

Smart/Connected TV market. •  Covering UK,US, France and Germany. Coverage to be expanded during 2012. 1,000 Smart

TV owners and 2,000 Nat Rep. •  Since 2012

Page 3: Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

Penetration of devices 3

67%

33%

22% 24%

71%

Winter 2009 Spring 2010 Summer 2010 Autumn 2010 Winter 2010 Spring 2011 Summer 2011 Autumn 2011 Winter 2011 Spring 2012 Summer 2012 Autumn 2012 Winter 2012 Spring 2013

Smartphone Feature phone Tablet eReader Laptop

Source: YouGov SMIX report (March 2013) and YouGov Tablet Tracker (May 2013)

Page 4: Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

Online activities participated in via devices (last 3 months) 4

(All online rep)

Online activities participated in (last 3 months)

83% 83%

75%

70%

65% 63%

38% 38%

32%

24% 23% 23% 22% 18%

15% 14% 12% 11%

61%

68%

48%

33%

55% 52%

20%

33%

19% 17% 18% 17% 14%

11% 11%

30%

7%

22%

52% 47%

23% 22%

40%

45%

13% 9%

12% 11% 11%

4% 4% 2%

6%

20%

4%

39%

2% 4%

2% 1% 2% 3% 1%

11%

3% 2% 2% 4%

8%

3% 1%

13%

5%

75%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Handset Tablet Laptop

Games console

Base: Online Nat Rep respondents (2,400) Q23: Which of the following online activities have you participated in on each of the following devices in the LAST 3 MONTHS?

Please tick all that apply

Page 5: Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

Activities participated in using tablet by those in household 5

By main tablet

All household tablet users

82%

69%

55% 51%

47% 45%

38% 33%

31%

25% 23%

82%

55% 52%

45%

39%

33%

27% 27%

20% 16% 16%

77%

44%

51% 51%

13%

50%

35% 32%

8% 9% 12%

47%

20%

41%

88%

4%

59%

40% 35%

13%

6% 6%

0%

20%

40%

60%

80%

100%

Generally browsing the

internet

Emailing Viewing photos Playing games Newspapers / magazines

Watching short videos

Listening to music

Watching full-length films or

TV shows

Reading full-length books

Viewing Microsoft

Office documents

Editing documents

Partner

Myself

Children over 18 Children under 18

Base: All tablet owners (1,750) TABLET_USE4_1: And what activities are conducted by those that use the tablet in your household? Please tick all that apply.

Page 6: Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

Incidence of online consumption 6

Online Nat Rep

Incidence of online consumption services

Base: Online Nat Rep respondents (2,400) Q25a/Q27a/Q29m: And which if any of the following digital (music / film / digital TV services) do you have a paid subscription

to or have accessed in the LAST 3 MONTHS? Please tick all that apply

31%

33%

48%

Music

Film

Catch-up TV

Online Nat Rep

50% 50%

24% 18% 20% 19% 19%

Male Female 16-24 25-34 35-44 45-54 55+

53% 47%

22% 25% 25% 14% 14%

Male Female 16-24 25-34 35-44 45-54 55+

53% 47%

21% 25% 20% 18% 16%

Male Female 16-24 25-34 35-44 45-54 55+

Page 7: Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

Reasons for using services 7

Base : All that consume each type of content

Q85: Which, if any, of the following are reasons why you access [MAIN SERVICE]? Please tick all that apply.

39%

21%

17%

29%

21%

9%

13%

11%

4%

14%

8%

20%

8%

16%

9%

3%

19%

28%

14%

19%

13%

8%

19%

17%

22%

8%

9%

12%

8%

6%

10%

3%

65%

42%

35%

18%

17%

33%

15%

9%

9%

11%

17%

14%

2%

4%

8%

I can access the service for free

I am not interrupted by adverts

It has the best selection of content available

It works best across the devices I own

It has the largest range of content available

It has the best quality content

I have other services that I get from this service

The price is better than others

I was offered this if as part of a deal

Prefer the layout of this service

This service is better than others I have tried

It has the best range of content

It has the best quality of streaming

It’s the only service I know

I was recommended it

It has the right amount of adverts for the content All that consume TV All that consume film All that consume music

Page 8: Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

Limited opportunities to attract new customers 8

Base: All that don’t access music (1,248), film (1,242) or TV (936) NS1: Using a scale of 1 to 10 where 1 is 'not at all likely' and 10 is 'extremely likely', how likely or unlikely are you to consider

accessing or subscribing to a music, film or TV service in the next 12 months, assuming the price was acceptable?

84% 83% 79%

4% 5% 7%

Likely Unlikely

Page 9: Content on Demand – Webinar taster slidescdn.yougov.com/cumulus_uploads/document/xdzzoc8haw/...• (quarterly since 2010) Content on Demand • 2,000 Nat Rep, 1,000 COD users, 200

Russell Feldman – Director (Technology & Telecoms) [email protected] 020 7012 6033

Content on Demand – Webinar taster slides

9

Shaun Austin – Director (Media) [email protected] 020 7012 6090