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Network Growth, IoT & Building Automation
CONTENT KICKSTART
2
Table of ContentsIntroduction & Methodology 3
Key Findings
YOY Change in Network Infrastructure & Management Budget 8
Number of Endpoints Managed: Current & Future 9
Use of QoS Configurations, Use of VLANs for Segmentation 10
Wireless Networks: Equipment Standard and Switches Used 11
PoE+ Network Switches: Introduction & Use Cases 12
Importance of IP-Based Systems: Implementation, Integration & Expansion 13
Partnership Plans for Network Administration: Next 3 Years 14
Deterrents to Deploying IP-Based Building Management Automation 15
Respondent Profile
Industry Vertical 5
Size of IT Staff & Number of Sites Managed Remotely 6
About Informa Engage 16
3
Introduction & Methodology
OVERVIEW
Methodology, data collection and analysis by Informa Engage, on behalf of LINKSYS.
Data collected December 13, 2018, through January 3, 2019.
Methodology conforms to accepted marketing research methods, practices and procedures.
METHODOLOGY
On December 13, 2018, IT Pro Today emailed invitations to participate in an online survey to subscribers who:
• represent companies employing between 50 and 200 people, at all locations
• are not employed by organizations in Education or Government.
By January 3, 2019, Informa Engage had received 233 completed surveys. Of those, 135 were submitted by respondents who (1) hold a Director level or higher position; and (2) report their IT teams manage at least one site remotely. The following analyses are based on those 135 respondents.
RESPONSIVE MOTIVATION
To encourage prompt response and increase the response rate overall, a live link to the survey was included in the email invitation to route respondents directly to the online survey.
The invitations and survey were branded with the IT Pro Today name and logo, in an effort to capitalize on user affinity for this valued brand.
Each respondent was afforded the opportunity to enter a drawing for one of four $100 Amazon gift cards.
Follow-up emails were sent to non-respondents.
4
Respondent Profile
5
Industry Vertical
Question: Which industry vertical best identifies your company?
Base: All respondents (n=135).
A variety of industries are represented in the sample, most commonly Computer/Data Processing/IT (51%).
10%
1%
1%
2%
4%
4%
4%
7%
16%
51%
Other
Restaurant/Food
Hospitality/Hotel
Retail
Manufacturing
Finance/Banking/Industrial
Non-profit
Healthcare
Professional Services
Computer/Data Processing/IT
Other responses:
▪ Automotive
▪ Construction (2 mentions)
▪ Distribution
▪ Entertainment
▪ Engineering
▪ Insurance
▪ Logistics
▪ Security
▪ Telecommunications (3 mentions)
▪ Transportation
▪ Wholesale
6
Size of IT Staff & Number of Sites Managed Remotely
Question: How large is your IT staff?
Base: All respondents (n=135).
13%
27%
17%
42%
1 employee 2 - 4 employees 5 - 9 employees 10+ employees
Four in ten respondents (42%) represent organizations with at least 10 dedicated IT employees. A majority (57%) report their IT teams manage at
least four sites remotely; a third (33%) report they manage more than ten.
Number of Employees in IT Staff
Question: How many sites does your IT team manage remotely?
Base: All respondents (n=135).
43%
16%
8%
33%
1 to 3 4 to 6 7 to 10 More than 10
Number of Sites Managed Remotely by IT
7
Key Findings
8
YOY Change in Network Infrastructure & Management Budget
Question: In regards to your budget for network infrastructure and management, which best characterizes spending at your company compared to last year?
Base: All respondents (n=134).
10%
45%
22%
14%
9%
Company decreasing budget
allocation for networking
Company keeping allocation
about the same.
Company investing slightly
more in networking
(less than 10% YOY)
Company increasing investment
in networking moderately
(10%-25% YOY)
Company increasing investment
in networking aggressively
(More than 25% YOY)
Almost half of respondents (45%) report their budgets for network infrastructure and management increased in 2018, relative to 2017. Only 10%
report decreased spending.
9
Number of Endpoints Managed: Current & Future
Question: Approximately how many endpoints do you manage on your organization's IP
network? Include servers, employee computers, VoIP phones, mobile devices, printers,
and other connected devices.
Base: All respondents (n=133).
23%
11%
17%
11%
38%
<25 25 - 49 50 - 99 100 - 199 200+
Number of Endpoints Managed
on Organization’s IP Network
Question: How many endpoints do you anticipate adding to your IP network in the next 3 years?
Base: All respondents (n=135).
6%
27%
11%9%
20%23%
4%
None <25 25 - 49 50 - 99 100 - 199 200+ Don't know
Number of Additional Endpoints
Anticipated over Next 3 Years
The typical respondent reports currently managing an estimated median 98 endpoints on their organizations’ IP networks, and anticipate adding a
median 50 endpoints over the next three years.
10
Use of QoS Configurations, Use of VLANs for Segmentation
Question: In regards to your network, are you currently creating and applying QoS
configurations?
Base: All respondents (n=125).
40%
28%32%
Yes Not now, but plan on
adding QoS configurations
No plans for
QoS configurations
Use of QoS Configurations
Question: In regards to your network, are you presently using VLANs to segment traffic/the
segmentation of traffic?
Base: All respondents (n=125).
62%
18% 19%
Yes Not now, but plan
on using VLANs
No plans for VLANs
Use of VLANs to Segment Traffic
Four in ten respondents are currently creating and applying QoS configurations, and an additional 28% plan to do so. A majority of respondents
(62%) are currently using VLANs to segment traffic, and an additional 18% plan to do so.
11
Wireless Networks: Equipment Standard and Switches Used
Question: In regards to your wireless network, what standard best describes the equipment
you deploy?
Base: All respondents (n=125).
Wireless Network Equipment Standard
Question: What types of switches are you using in your network? (Select all that apply.)
Base: All respondents (n=125).
59%
36%
28%
Managed Switches Smart Switches Unmanaged Switches
Switches Used in Network
Half of respondents report using 802.11n or older equipment standards, 29% use 802.11ac SU-MIMO. A majority (59%) use managed switches
and over a third (36%) use smart switches.
802.11n or older
50%
802.11ac SU-MIMO
(Wave 1)
29%
802.11ac MU-MIMO
(Wave 2)
21%
12
PoE+ Network Switches: Introduction & Use Cases
Question: Are you planning on introducing PoE+ network switches to your
infrastructure inside of 3 years?
Base: All respondents (n=125).
Do you plan to introduce PoE+ network
switches in the next 3 years?
Question: What devices are you looking to connect to PoE+ in the next 3 years? (Select all that apply.)
Base: Respondents who have deployed, or plan to deploy, PoE+ network switches; multiple answers permitted(n=91).
What devices are you looking to connect to PoE+
in the next 3 years?
Four in ten respondents (40%) have already deployed PoE+ network switches, and an additional 33% plan to do so within the next three years.
Those doing so are most likely to plan to connect IP surveillance cameras (69%) and VoIP phones (62%) to PoE+ in the next 3 years, followed by
access control/door locks (39%).
Yes
33%
No
27%
Have already
deployed PoE+
switches
40%
4%
8%
17%
19%
26%
26%
27%
39%
62%
69%
No plans for PoE+ equipment
Other
Projectors
Lighting
Smart boards
Printers
Display monitors
Access control/door locks
Phones
IP surveillance cameras
13
Importance of IP-Based Systems: Implementation, Integration & Expansion
7%
7%
23%
20%
30%
23%
27%
25%
36%
39%
15%
14%
19%
17%
16%
56%
52%
34%
27%
15%
IP-based HVAC systems
IP-based lighting systems
IP-based power monitoring systems
IP-based access control systems
IP-based surveillance systems
Immediate need
(Within the next year)
Near term consideration
(1 - 3 years)
Long term consideration
(4+ years)
It is not acknowledged
as a priority
Question: How important to your organization is implementing, integrating or expanding…?
Base: All respondents (n=122).
Respondents expressed the greatest sense of urgency around the implementation, integration and expansion of IP-based surveillance systems,
followed by IP-based access control systems, and IP-based power monitoring systems.
14
Partnership Plans for Network Administration: Next 3 Years
Question: Do you anticipate partnering with an IT solutions provider or managed services provider for network administration in the next 3 years?
Base: All respondents (n=121).
34%
8%
17%
40%
Already in a partnership Actively pursuing
partnership opportunities
Planning to assess the
need for a partnership
Keeping network administration
in-house for the foreseeable future
One in three respondents (34%) are already in a partnership for network administration with an IT solutions or managed services provider. An
additional 25% are either actively pursuing a partnership or planning to assess the need for one.
15
Deterrents to Deploying IP-Based Building Management Automation
Question: If you haven't deployed IP-based building management automation (IoT),
why not?
Base: All respondents; multiple answers permitted (n=115).
13%
33%
38%
49%
Other
Cybersecurity concerns
Company leadership does not
identify it as a business priority
Network infrastructure
and management limitations
The most common deterrent to deploying IP-based building management automation (IoT) concern limitations in network infrastructure and
management (49%), followed by the failure of company leadership to identify it as a priority (38%), and cybersecurity concerns (33%).
22%
31%
39%
49%
Network infrastructure cannot
accommodate more endpoints
Network infrastructure is not sophisticated
enough for QoS requirements
Network infrastructure not equipped
for added power draw (PoE)
Network architecture and maintenance
exceeds staff expertise or working capacity
Deterrents to IP-Based Building Management Automation
Limitation Breakdown
Question: If you haven't deployed IP-based building management automation (IoT), why not?
Base: Respondents citing a Network Infrastructure & Management limitation; multiple answers permitted (n=56).
16
About InformaEngage
17
Informa Engage is the marketing services powerhouse behind Informa’s trusted brands. We provide B2B marketers
with unrivaled specialist audiences, deep knowledge of vertical markets, sophisticated data and content marketing
expertise. Through our deep understanding of our customer’s behaviors and changing needs, Informa Engage
connects marketers to customers as they move from discovering a problem to identifying features and functionality
of a solution to selecting a provider and making a purchase.
Connect at informaengage.com
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INTELLIGENCE
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& JOURNALS
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With reach to 30+ million business decision makers.
18
Meet Our Research Leadership Team
Kristin Letourneau, PhD
Director of Market Research
Overland Park, KS
Scott Grau, MS
Senior Market Research Manager
Minneapolis, MN
Elinor Delagrange, MBA
Senior Market Research Manager
Atlanta, GA
Steffan Herbage
Market Research Manager
London, UK
The Informa Engage Market Research team adheres to the highest standards in market research, conducting over 300 custom research studies
each year for B2B clients in a wide variety of industries. Each member of the Research Leadership Team has over 20 years of research
experience.
19
Thank you!Kristin Letourneau, PhD Director, Market ResearchInforma EngageOverland Park, KS, USA(913) 967-1892
[email protected] engage.informa.com
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