“How to Listen” Training Presented by CONTACT Helpline Location of Training: Grigsby Chapel United Methodist Church, 11603 Grigsby Chapel Road, Farragut, TN “How to Listen” teaches powerful listening skills that everyone can use in their daily lives with family, friends, and co-workers by helping participants develop empathetic, non-judgmental listening techniques. This extensive training, presented by counselors and mental health professionals, offers important information on many of the problems people face and how we can respond in skilled, helpful ways. Practice sessions in a supportive, nonjudgmental atmosphere help participants begin to use their new skills and gain confidence as they discover the value of constructive, caring listening. The course is open to anyone in the community and is also the first step for people who may be interested in becoming a volunteer phone worker for CONTACT Helpline, though there is no obligation to do so. DATE TOPIC Tuesday, September 15, 1:00 p.m. – 3:30 p.m. or 7:00 p.m. – 9:30 p.m. Active Listening Thursday, September 17, 1:00 p.m. – 3:30 p.m. or 7:00 p.m. – 9:30 p.m. Youth and Their Parents in Today’s Society Senior Adults in Today’s Society Saturday, September 19, 9:00 a.m. – 3:00 p.m. Addictive and Compulsive Behaviors Violence, Neglect, and Exploitation Loneliness, Grief, and Loss Tuesday, September 22, 1:00 p.m. – 3:30 p.m. or 7:00 p.m. – 9:30 p.m. Advanced Listening Skills, the CONTACT Model Thursday, September 24, 1:00 p.m. – 3:30 p.m. or 7:00 p.m. to 9:30 p.m. Depression and Mental Illness Saturday, September 26, 9:00 a.m. – 3:00 p.m. QPR for Suicide Prevention Caring Confrontation/Limit Setting ****************************************************************************************************************************** Registration Form Advance Registration Deadline: Monday, September 14, 2009 Mail to: CONTACT Helpline, Inc., P.O. Box 4641, Oak Ridge, TN 37831-4641 NAME:__________________________________________________________________________ ADDRESS:_______________________________________________________________________ PHONE:__________________________E MAIL_________________________________________ Please select one of the following: ____“How to Listen” afternoon sessions: Tuesdays, Thursdays 1:00 PM – 3:30 PM and Saturdays 9:00 AM – 3:00 PM ____“How to Listen” evening sessions: Tuesdays, Thursdays 7:00 PM – 9:30 PM and Saturdays 9:00 AM – 3:00 PM Cost of the training: (Light lunch provided on Saturdays.) ____$50 Advance registration by September 14 (fee enclosed) ____$60 Advance registration for 2 in the same family (fee enclosed) ____$60 Registration per person at the door ____$70 registration for 2 in the same family at the door ____Partial scholarships are available on request.

CONTACT Helpline Fall 2009 "How to Listen" Training

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This training consists of 20 hours of listening skills training taught by area professionals.

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Page 1: CONTACT Helpline Fall 2009 "How to Listen" Training

“How to Listen” Training Presented by CONTACT Helpline Location of Training: Grigsby Chapel United Methodist Church,

11603 Grigsby Chapel Road, Farragut, TN

“How to Listen” teaches powerful listening skills that everyone can use in their daily lives with family, friends, and co-workers by helping participants develop empathetic, non-judgmental listening techniques. This extensive training, presented by counselors and mental health professionals, offers important information on many of the problems people face and how we can respond in skilled, helpful ways. Practice sessions in a supportive, nonjudgmental atmosphere help participants begin to use their new skills and gain confidence as they discover the value of constructive, caring listening. The course is open to anyone in the community and is also the first step for people who may be interested in becoming a volunteer phone worker for CONTACT Helpline, though there is no obligation to do so.

DATE TOPIC Tuesday, September 15, 1:00 p.m. – 3:30 p.m. or 7:00 p.m. – 9:30 p.m. Active Listening

Thursday, September 17, 1:00 p.m. – 3:30 p.m. or 7:00 p.m. – 9:30 p.m. Youth and Their Parents in Today’s Society

Senior Adults in Today’s Society

Saturday, September 19, 9:00 a.m. – 3:00 p.m. Addictive and Compulsive Behaviors

Violence, Neglect, and Exploitation

Loneliness, Grief, and Loss

Tuesday, September 22, 1:00 p.m. – 3:30 p.m. or 7:00 p.m. – 9:30 p.m. Advanced Listening Skills, the CONTACT Model

Thursday, September 24, 1:00 p.m. – 3:30 p.m. or 7:00 p.m. to 9:30 p.m. Depression and Mental Illness

Saturday, September 26, 9:00 a.m. – 3:00 p.m. QPR for Suicide Prevention

Caring Confrontation/Limit Setting ******************************************************************************************************************************

Registration Form Advance Registration Deadline: Monday, September 14, 2009

Mail to: CONTACT Helpline, Inc., P.O. Box 4641, Oak Ridge, TN 37831-4641

NAME:__________________________________________________________________________

ADDRESS:_______________________________________________________________________

PHONE:__________________________E MAIL_________________________________________

Please select one of the following: ____“How to Listen” afternoon sessions: Tuesdays, Thursdays 1:00 PM – 3:30 PM and Saturdays 9:00 AM – 3:00 PM ____“How to Listen” evening sessions: Tuesdays, Thursdays 7:00 PM – 9:30 PM and Saturdays 9:00 AM – 3:00 PM Cost of the training: (Light lunch provided on Saturdays.) ____$50 Advance registration by September 14 (fee enclosed) ____$60 Advance registration for 2 in the same family (fee enclosed) ____$60 Registration per person at the door ____$70 registration for 2 in the same family at the door ____Partial scholarships are available on request.