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Consumer Trends & Profiles October 21, 2010

Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

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Page 1: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

Consumer Trends & ProfilesOctober 21, 2010

Page 2: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

2© 2010, Natural Marketing Institute

NMI – Unparalleled Expertise in Health, Wellness,

Sustainability & Innovation

NMI is an international strategic marketing consultancy,

specializing in health, wellness, sustainability &

innovation since 1990 with full service brand

development, product development and market research

resources.

Our annual LOHAS Consumer Trends

Database™ consists of nearly 80,000

total consumers interviewed since

2002 in the US and around the world

Page 3: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

3© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

89%86%

89%87%

84% 83% 82%79% 80%

42%47% 49% 50%

60%56%

50%

42%

2002 2003 2004 2005 2006 2007 2008 2009 2010

I care about use of renewable

energy sources

I am concerned about climate

change/global warming

Declines in Renewable Power Interest Have Stabilized, But

Climate Change Continues to Drop

(Q.9 – % US GP stating they agree completely/somewhat that they care about use of renewable energy sources; Q.28 - % GP stating concern about

climate change/global warming)

Stable over time

BUT, -11% CAGR since 2007

Page 4: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

4© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

NMI’s LOHAS Consumer Segmentation Model Drives Insights

and Actions

(% U.S. general population in NMI defined consumer segments)

LOHAS: 19%• Active stewards of the environment

• Dedicated to personal and planetary

health

• Lifestyle-oriented

• Heaviest purchasers of green/ socially

responsible products

DRIFTERS: 21%• Looking for “easy green”

• Trendy

• Price sensitive

CONVENTIONALS: 29%• Practical

• “Yankee Ingenuity”

• Conservation-oriented

UNCONCERNED: 17%• Unconcerned about the

environment and society

NATURALITES: 14%• Secondary target for many mainstream

LOHAS products

• Personal health motivated

• More likely to use LOHAS-consumables

than durables

• Income restricts behavior, creating

attitudinal versus behavioral

disconnects

Page 5: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

5© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

NATURALITES

LOHAS CONVENTIONALS

DRIFTERS

New LOHAS ProductsMainstreaming

•Renewable power

•Green dry cleaning

•Bio-based products

•Electric cars

•Carbon offsets

•Organic clothing

•Energy-efficient appliances

•Organic food/beverages

•Compact fluorescent lightbulbs

How LOHAS Influences the Mainstream

Awareness

Trial

Adoption

Loyalty

Influence

Page 6: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

6© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

LOHAS Mainstreaming Organic Food

(% NMI defined consumer segment among organic food user (past 6 month usage*))

58%42%

39%

61%

LOHAS Consumers Non-LOHAS Consumers

2003 - $9 billion*

2009 - $25 Billion*

*Sales figures for organic foods/beveragesSource: NMI’s 2010 LOHAS Consumer Trends Database™

Page 7: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

7© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

Consumers Awareness of Purchase Options has

Increased

(Q.122 - % LOHAS consumers stating the following)

12%

16%

7%

10%8%

12%

5%

8%

2003 2010

I have the option to buy renewable

power from my current electric company,

LOHAS

I have the option to buy renewable

power from someone other than my

current electric company, LOHAS

I have the option to buy renewable

power from my current electric company,

GP

I have the option to buy renewable

power from someone other than my

current electric company, GP

Page 8: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

8© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

Environment is Clear Winner in Use of Renewable Power; Other

Benefits Need Improved Communication

I believe that the most important benefit of renewable power is…

(Q123 - % US GP stating the following)

protecting the environment

46%

to the U.S.

economy

10%

to human

health

8%

developing a domestic

energy source

24%

Page 9: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

9© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

Benefits of RP Vary by Segment

0%

10%

20%

30%

40%

50%

60%

70%

LOHAS NATURALITES DRIFTERS CONVENTIONALS

Environment

Domestic

Economy

Health

(Q123 - % segment stating the following are the most important benefits of renewable power)

Page 10: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

10© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

I care about

use of

renewable

energy

I have the

option to buy

RP from my

utility

At least some of the

power for my home

comes from a renewable

source

LOHAS 98 16 10

NATURALITES 79 11 8

CONVENTIONALS 84 11 6

Consumer Target Opportunities: RP Adoption Pathway

(Q9 - % segment agreeing completely/somewhat with the following; Q 122 - % segment stating the following are the most

important benefits of renewable power)

Page 11: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

11© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

So how do you find LOHAS consumers?

…Describe

themselves as:

Intelligent

Considerate

Loving

Independent

Trusted

Eco-Friendly

LOHAS consumers more likely than segments to…

…Shop:

…Read:

…Watch:

(Top positive descriptors)

Page 12: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

12© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

Profiling Renewable Power Consumers

Consumer Behavior

Use all other “green” products more than

total pop, specifically:

•Hybrid cars

•Socially responsible investments

•Organic cotton

•Natural cleaning products

•Green electronics

•Natural/organic personal care

•Organic pet food

•Green building products

•Local foods

Attitudes

•Only 85% aware of global warming

•56% concerned about global warming

•No different perceived benefits of

renewable power vs. total pop

•52% want to know what companies

are doing to reduce their impact on

climate change

Demographically

•Several years younger

•Predominantly men

•Well-educated and high income

•Slightly more likely to have kids at

home (particularly 5-12 yo)

•Live in large metropolitan areas, more

commonly in the West

Page 13: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

13© 2010, Natural Marketing Institute

Source: 2010 LOHAS Consumer Trends Database™

Summary

Consumer interest in renewable power has been declining, but

appears to be stabilizing, even while concern about climate

change declines

Targeting consumers psychographically gives a better fit than

demographically

A great deal of opportunity remains to grow usage within LOHAS

consumers, even while some other segments show opportunity

Page 14: Consumer Trends & Profilesresource-solutions.org/images/events/rem...Source: 2010 LOHAS Consumer Trends Database™ NMI’s LOHAS Consumer Segmentation Model Drives Insights and Actions

14© 2010, Natural Marketing Institute

Natural Marketing Institute

272 Ruth Road

Harleysville, PA 19438

www.NMIsolutions.com

Gwynne Rogers

LOHAS Business Director

215-513-7300, ext 227

[email protected]

All materials herein are © 2010 by Natural Marketing Institute. All rights reserved. Reproduction, publication

(internal and/or external), transmission, or other use of any of the within materials, including but not limited to

graphics, data, and/or text, for any commercial or non-commercial purposes, is strictly prohibited without the

prior express written permission of NMI.