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Consultation on proposed bus service changes in the Tottenham Court Road area Consultation Report October 2016
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Consultation on proposed bus service changes in the Tottenham Court Road area Consultation Report
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Contents 1 Introduction ................................................................................................................................ 2
2 The consultation ........................................................................................................................ 2
3 Responses from members of the public ................................................................................. 4
4 Responses from statutory bodies and other stakeholders ................................................. 28
Appendix A – Responses to main issues raised ......................................................................... 32
Appendix B Copy of the consultation flyer .................................................................................. 33
Appendix B – Flyer distribution area ............................................................................................ 34
Appendix C – List of stakeholders contacted include the following: ........................................ 35
Appendix E – Responses to Question 1: How often do you use the following bus routes? ... 38
Responses to Question 1 .............................................................................................................. 38
Appendix F – Tables of issues raised ........................................................................................... 43
Issues raised regarding proposed changes for the University College Hospital/ Warren St Station
stop (for routes 18, 30, 73, 205, 390, N73, N205 and N253) ........................................................ 43
Issues raised regarding proposed changes for routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and
N279 .............................................................................................................................................. 43
Issues raised regarding proposed changes for routes 134 and N253 ........................................... 45
Issues raised regarding proposed changes for bus routes 19, 38, N19, N38 and N41 ................. 45
Issues raised regarding proposed changes for route 176 ............................................................. 46
Issues raised for proposed changes to route 10 ........................................................................... 47
Issues raised regarding proposed changes for route 1, 242, N1, N171 ........................................ 47
Appendix G – All comments regarding consultation quality ...................................................... 48
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1 Introduction Earlier this year, (15 June – 24 July 2016) we consulted on changes to bus services in the Tottenham Court Road area. The proposals were in response to Camden Council’s West End Project and the reintroduction of two-way traffic on Tottenham Court Road and Gower Street. The project also includes bus and cycle only operation on Tottenham Court Road Monday to Saturday between 8am and 7pm. Camden Council anticipate starting construction on the West End Project later this year/early next year (2016-2017). The bus service proposals consulted on included:
Moving all southbound services from Gower Street over to Tottenham Court Road.
Altering services on the Euston slip road, outside University College London Hospital, so that new routes heading south on Tottenham Court Road could access this stop. To allow room for the new routes to stop at this location, routes which currently stop outside the hospital would miss this stop but continue to serve stops a short distance to the east and west of the hospital.
New first and last stops for some routes for better connection to the tube at Tottenham Court Road station.
Repositioning of bus stops throughout the project area including all stops on Gower Street being moved over to Tottenham Court Road. Three stops northbound and southbound on Tottenham Court Road.
Some services rerouted slightly to take into account future road layouts. For example, the no 10 being rerouted along St Giles High Street and Earnshaw Street as it would not be able to turn right on to New Oxford Street following the implementation of the West End Project.
The consultation focused on proposed changes to bus services only and views on the wider West End Project, which was consulted on By Camden Council in 2014, were not within scope.
2 The consultation The consultation was designed to help us understand opinions about the proposed changes and highlight any potential issues which may require mitigation.
The potential outcomes of the consultation are:
We decide the consultation raises no issues that should prevent us from proceeding with the scheme as originally planned.
We modify the scheme in response to issues raised in consultation
We abandon the scheme as a result of issues raised in the consultation.
1.1 Consultation objectives The objectives of the consultation were:
To give stakeholders and the public easily-understandable information about the proposals and allow them to respond
To understand the level of support or opposition for the change
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To understand any issues that might affect the proposal of which we were not previously aware
To understand concerns and objections
To allow respondents to make suggestions.
1.2 Who we consulted The public consultation sought the views of people who live near to the proposed route, current users of the service and other potential users. We also consulted stakeholders including the affected councils, traffic police, London TravelWatch, Members of Parliament, Assembly Members and local interest groups. A list of the stakeholders consulted is shown in Appendix C and a summary of their responses is given in Section 4 of this report.
1.3 Consultation material, distribution and publicity
The consultation content and questionnaire was published online on our consultation website at www.tfl.gov.uk/tottenham-court-road-buses.
More than 10,000 flyers advertising the consultation were distributed to local residents, businesses, the University College London Hospital, tertiary education institutions and other stakeholders within the project area. A copy of the flyer is shown in Appendix A and a map of the distribution area can be found in Appendix B.
Project staff were available to discuss the proposals at drop in sessions held at the American International Church (79a Tottenham Court Road) on Tuesday 5 and Wednesday 13 July. Consultation leaflets outlining the proposals were also available for people to take away at the drop in sessions.
A media release was issued to local press and print advertising occurred in the Metro to target commuters.
A stakeholder email was sent to statutory groups including London TravelWatch and local residents associations.
Posters were placed at bus stops/shelters along the route where space permitted.
An email was sent to registered Oyster Card users who use the area’s public transport.
The consultation asked eight specific questions regarding the proposals and gave a freetext response area.
We invited people to respond by using our website, emailing [email protected], writing to FREEPOST TFL CONSULTATIONS, or by calling Customer Services on 0845 300 7000.
Braille, audio and large font versions of the consultation material were available, as was a translation service to other languages.
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3 Responses from members of the public 3.1 Overview We received 816 responses from members of the public and nine responses from stakeholders. There were 790 responses via our website and 26 responses by post, email or consultation form. There were four responses that were confirmed to be duplicates and these were consolidated in to two responses. The questionnaire asked eight closed questions and one open question regarding the proposed changes to bus services in the area. The routes were clustered according to their proposed changes which resulted in seven groups. These groups consisted of the following bus routes:
Bus routes 18, 30, 73, 205, 390, N73, N205 and N253 (University College Hospital / Warren St Station)
Bus routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and N279 (Move routes to Tottenham Court Road)
Bus routes 134 and N253
Bus routes 19, 38, N19, N38 and N41
Bus route 176
Bus route 10
Bus routes 1, 242, N1 and N171 In regards to the above routes, we asked a series of questions including how if respondents thought the proposed changes would affect them in terms of better, worse, no change and don’t know. Overall, the results for the proposals were positive with the majority of respondents indicating that the proposals would be better for them or that there would be no change. For routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and the N279 (the proposed rerouting of southbound routes from Gower St to Tottenham Court Road) the majority of respondents (27%) indicated that this “will be better for me.” For the other routes, most respondents indicated that there would be no change. For more information on the results, please see sections 3.2 onwards. 3.2 About the respondents We also asked respondents whether their day to day activities were limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months. A total of 641 respondents (79%) said “No”, 77 (9%) gave no answer while 46 respondents (6%) said “Yes, limited a little”, 27 respondents (3%) stated they “Prefer not to say” and 25 respondents (3%) said “Yes, limited a lot”. Figure 3.2 shows these results. See breakdown according to each question in the appendix Also see appendix for how often people use each route.
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Figure 3.2
To further understand the types of individuals who were responding we also asked them to select one or more of the descriptions shown in Figure 3.3. The results show that the highest response rate was from those who described themselves as a local resident and/or locally employed with 373 and 302 responses respectively. Respondents were able to select more than one option so these totals represent 46% and 37% of all respondents. There was also a relatively high response rate from those who described themselves as a “Visitor to the area” with 139 responses (17% of the total population), “Student” with 90 responses (12%) and “ Not local but interested in the scheme” with 80 (10%). “University staff” was selected 53 times (6% of all respondents) and “Other” was selected 34 times (4%). For “Other” we asked respondents to specify their choice and some of the more popular responses were commuter/travel through the area, regularly use amenities in the area and travel there for work. See breakdown according to question in the appendix
Yes,limited a
lot
Yes,limited a
littleNo
Prefer notto say
No answer Total
Responses 25 46 641 27 77 816
(%) 3% 6% 79% 3% 9% 100%
0
100
200
300
400
500
600
700
Are your day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12
months?
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Figure 3.3
Table 3.1
Localresident
Business owner
Employed locally
StudentUniversit
y staffHospital
staffHospitalpatient
Hospitalvisitor
Visitor tothe area
Notlocal,but
interested in thescheme
Other(Pleasespecify)
Responses 373 26 302 95 53 17 22 21 139 80 34
0
50
100
150
200
250
300
350
400
Are you (please tick all boxes that apply)
Description Responses
Local resident 373
Employed locally 302
Visitor to the area 139
Student 95
Not local, but interested in the scheme 80
University staff 53
Other (Please specify) 34
Business owner 26
Hospital patient 22
Hospital visitor 21
Hospital staff 17
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Geography of respondents There were a total of 575 respondents who provided their postcode with at least one response from 28 of the London boroughs. There were 34 responses from outside Greater London. The distribution of respondents across London is shown in Figure 3.4, and along with Table 3.2, it is possible to see the highest concentrations of responses are from the boroughs of Islington, Camden and Hackney with a total of 277 responses (48%). Table 3.2
Borough Responses
Islington 114
Camden 97
Hackney 66
Southwark 48
Haringey 47
Westminster 38
Outside Greater London 34
Barnet 14
Lewisham 13
Kensington and Chelsea 13
Wandsworth 12
Brent 12
Hammersmith and Fulham 10
Bromley 9
Tower Hamlets 8
Waltham Forest 8
Enfield 6
Lambeth 6
Croydon 4
Newham 3
Redbridge 2
Harrow 2
Hillingdon 2
Barking and Dagenham 2
Richmond upon Thames 1
Merton 1
Ealing 1
Kingston upon Thames 1
Greenwich 1
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Figure 3.4
How respondents heard about the consultation We also asked people about how they found out about the consultation. Figure 3.1 shows the results. The majority, 670 respondents (82%), received an email from us while 39 (5%) found out through our website and the remaining 50 who answered stated they were made aware of it through the press, social media, a letter from TfL or “Other source”, which included being told by a friend or family member and receiving an email from another organisation.
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Figure 3.1
3.2 Public consultation results The following section provides analysis of the responses to the questions asked during the consultation. University College Hospital / Warren St Station (routes 18, 30, 73, 205, 390, N73, N205 & N253) Figure 3.5 shows the responses to the question “How will the proposed changes to bus stop ‘University College Hospital / Warren St Station’ affect you?” We received a total of 816 responses to this question with 232 respondents (28%) stating there would be “No change”, 188 respondents stating they “Do not use the stop” while 165 respondents (20%) said “It will be better”, 132 (16%) said “It will be worse”, 75 (9%) stated “Impact unknown” and 24 (3%) did not answer.
EmailfromTfL
LetterfromTfL
Read inthe
press
TfLwebsite
Socialmedia
OtherNo
answerTotal
Responses 670 10 13 39 11 16 57 816
(%) 82% 1% 2% 5% 1% 2% 7% 100%
0
50
100
150
200
250
300
350
400
450
500
550
600
650
700
How did you hear about this consultation?
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Figure 3.5
Figure 3.6 is a postcode analysis of the responses to the question asking how the proposed
changes to bus stop “University College Hospital / Warren St Station” will affect the
respondent. Individuals who did not answer the question, or stated that they did not use the
route, have been removed from this map and all subsequent maps.
The map shows that there is a strong concentration of responses from the central area near
the University College London Hospital, as well as to the north in the Camden Town area. It
is also evident that there is a correlation with where the responses come from and the bus
routes that are being considered. This is likely due to the fact that an email was sent to
registered Oyster Card users who use these routes.
The types of response mapped by postcode shows a fairly sporadic distribution with very
few identifiable clusters. The most prolific response was “No change” which is distributed
fairly evenly along the routes being considered this is also similar for the response “It will be
better”. For the response “It will be worse” there is a small cluster in the Camden Town area
which extends slightly north.
It will bebetter
It will beworse
Nochange
Impactunknown
Do notuse stop
Notanswered
Total
Responses 165 132 232 75 188 24 816
(%) 20% 16% 28% 9% 23% 3% 100%
0
50
100
150
200
250
How will the proposed changes to bus stop "University College Hospital / Warren St Station" affect you?
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Figure 3.6
Bus routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and N279
Figure 3.7 shows the responses to the question “How will the proposed changes to bus services for routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and N279 affect you?” We received a total of 816 responses to this question with 222 respondents (27%) stating “It will be better”, 173 (21%) stating there would be “No change”, 162 (20%) who said they “Do not use routes” while 150 (18%) said “It will be worse”, 84 (10%) stated “Impact unknown” and 25 (3%) did not give an answer.
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Figure 3.7
Figure 3.8 is a postcode analysis of the responses to this question. Again, the map shows a
strong correlation between the individual responses and the bus routes involved. The
highest density of responses came from the areas of Tottenham Court Road, Camden
Town and the Finsbury areas.
The area around Tottenham Court Road has received a high proportion of responses
stating the changes will be better. There is a small cluster of responses in the Camden
Town area stating it will be worse. In the surrounding area of Camden, the responses are
far more mixed with a predominance of responses stating it would be better. The route 73
which heads out towards Stoke Newington has a high response rate in the vicinity of the
route and there is a dominant mix of responses stating that the proposal would be better or
that there would be no change. There was a lower response rate from south of the
Tottenham Court Road area.
It will bebetter
It will beworse
Nochange
Impactunknown
Do notuse
routes
Notanswered
Total
Responses 222 150 173 84 162 25 816
(%) 27% 18% 21% 10% 20% 3% 100%
0
50
100
150
200
250
How will the proposed changes to bus services for routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and N279 affect you?
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Figure 3.8
Bus routes 134 and N253
Figure 3.10 shows the responses to the question “How will the proposed changes to bus services for routes 134 and N253 affect you?” We received a total of 816 responses to this question with 439 respondents (54%) stating they “Do not use routes”, 136 (17%) of respondents said there would be “No change”, 72 (9%) of respondents stated “Impact unknown”, 71 (9%) said “It will be better” while 68 (8%) said “It will be worse” and 30 (4%) gave no answer.
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Figure 3.10
Figure 3.11 is a postcode analysis of the responses to this question. A large number of
individuals said that they did not use this route so the map shows fewer responses when
compared with Figures 3.5 and 3.7.
There is a relatively high proportion of responses that are within the vicinity of route 134.
These respondents predominantly stated that the proposals would be better for the
individuals although, there is also a relatively high proportion of individuals across the map
who stated that there would be no change for them if the proposals go ahead.
It will bebetter
It will beworse
Nochange
Impactunknown
Do notuse
routes
Notanswered
Total
Responses 71 68 136 72 439 30 816
(%) 9% 8% 17% 9% 54% 4% 100%
0
100
200
300
400
500
How will the proposed changes to bus services for routes 134 and N253 affect you?
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Figure 3.11
Bus routes 19, 38, N19, N38 & N41
Figure 3.14 shows the responses to the question “How will the proposed changes to bus services for routes 19, 38, N19, N38 & N41 affect you?” We received a total of 816 responses to this question with 350 respondents (43%) stating they “Do not use routes”, 173 (21%) of respondents said there would be “No change”, 117 (14%) said “It will be better”, 80 (10%) of respondents stated “Impact unknown” while 65 (8%) said “It will be worse” and 31 (4%) gave no answer.
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Figure 3.14
Figure 3.15 is a postcode analysis of the responses to this question. There appears to be a
large cluster of responses, at the southern end of Tottenham Court Road, which had a
mixed response between better, no change and worse.
The highest number of responses appears to come from the north east of the Tottenham
Court Road area along the bus routes. Here it is possible to see that “Better” is the most
popular response. Overall however, the predominant response type is “No change” and this
is particularly common response around the Camden Town area.
It will bebetter
It will beworse
Nochange
Impactunknown
Do notuse
routes
Notanswered
Total
Responses 117 65 173 80 350 31 816
(%) 14% 8% 21% 10% 43% 4% 100%
0
50
100
150
200
250
300
350
400
How will the proposed changes to bus services for routes 19, 38, N19, N38 and N41 affect you?
17
Figure 3.15
Bus route 176 Figure 3.17 shows the results to the question “How will the proposed changes to bus services for route 176 affect you?” We received a total of 816 responses to this question with 536 respondents (66%) stating they “Do not use route”, 110 (13%) of respondents said there would be “No change”, 57 (7%) respondents stated “Impact unknown”, 46 (6%) said “It will be better” while 33 (4%) said “It will be worse” and 34 (4%) gave no answer.
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Figure 3.17
Figure 3.18 is a postcode analysis of the responses to this question. There were fewer
responses for this route than the other questions. Also, to the north of Tottenham Court
Road, the responses indicated that either the proposal would have “No change”, or that the
impact was unknown.
There were relatively few responses indicating that the changes would be better or worse.
To the south of the area, there was a higher response rate in the vicinity of the 176 route.
Here, the most common response was “No change” which was followed by “Better”.
It will bebetter
It will beworse
Nochange
Impactunknown
Do notuse route
Notanswered
Total
Responses 46 33 110 57 536 34 816
(%) 6% 4% 13% 7% 66% 4% 100%
0
100
200
300
400
500
600
How will the proposed changes to bus services for route 176 affect you?
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Figure 3.18
Bus route 10 Figure 3.20 shows the results to the question “How will the proposed changes to bus services for route 10 affect you?” We received a total of 816 responses to this question with 458 respondents (56%) stating they “Do not use route”, 129 (16%) of respondents said there would be “No change”, 75 (9%) respondents stated “Impact unknown”, 56 (7%) said “It will be worse” while 50 (6%) said “It will be better” and 48 (6%) gave no answer.
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Figure 3.20
Figure 3.21 is a postcode analysis of the responses to this question. It is evident here that
there is a lower response rate in the immediate vicinity of route than in previous maps. Only
the central section of the route, through the Tottenham Court Road area, received a high
response rate which itself was very mixed.
The overall responses to the proposal was that it would make “No change” or respondents
indicated that the did not know how the changes would affect the route.
It will bebetter
It will beworse
Nochange
Impactunknown
Do notuse route
Notanswered
Total
Responses 50 56 129 75 458 48 816
(%) 6% 7% 16% 9% 56% 6% 100%
0
100
200
300
400
500
How will the proposed changes to bus services for route 10 affect you?
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Figure 3.21
Bus routes 1, 242, N1 & N171
Figure 3.23 shows the results to the question “How will the proposed changes to bus services for route 10 affect you?” We received a total of 816 responses to this question with 523 respondents (64%) stating they “Do not use route”, 124 (15%) of respondents said there would be “No change”, 57 (7%) respondents stated “Impact unknown”, 38 (5%) said “It will be worse” while 35 (4%) said “It will be better” and 39 (5%) gave no answer.
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Figure 3.23
Figure 3.21 is a postcode analysis of the responses to this question. Along route 242 there
are a number of responses indicating that the proposal will make “No change”. Almost an
equal number of respondents also state that the proposal will make the situation “Better” or
“Worse”. This is also the case when looking at route 1 where most respondents indicate
that they consider that there would be “No change”. This is followed by equal numbers of
respondents selecting “Better” or “Worse”.
It will bebetter
It will beworse
Nochange
Impactunknown
Do notuse
routes
Notanswered
Total
Responses 35 38 124 57 523 39 816
(%) 4% 5% 15% 7% 64% 5% 100%
0
100
200
300
400
500
600
How will the proposed changes to bus services for routes 1, 242, N1 and N171 affect you?
23
Figure 3.24
Responses to the open questions “Do you have any comments about the proposed changes to any of these bus services?” During the consultation we asked one open question with regards to the proposals. Question 9 asked respondents if they had any comments about the proposed changes to any of the bus services (and to please be specific about the routes being commented on). In total we received 476 individual responses to this question. A code framework was devised which included several overall themes and within these themes, specific comments. The tables below show the top themes grouped according to the services commented on and as per the questions asked in the consultation survey. A full list of themes related to each group of services/consultation question can be found in Appendix F. Table 3.3 shows the top nine themes were regarding changes proposed for the University College Hospital / Warren St Station bus stop. These comments account for over 80% of all comments made. The top three themes are all negative with 14 individuals saying that the current routeings/stops should be maintained and a further 14 saying that the proposal would negatively affect the elderly and disabled while nine responses said it would negatively affect University College London Hospital (UCLH) patients. Table 3.3
University College Hospital / Warren St Station
Against: Maintain current routeing/stops 14
24
Against: Negatively affects elderly and disabled 14
Against: Negatively affects UCLH patients 9
Other: Bus route/stop not affected by proposals 4
Other: Little or no impact 4
Against: Increases walking distance 2
Against: Removal of both 30 and 205 that serve Islington/Hackney 2
Against: Direct access between UCH and Marylebone Rd/Baker St should be maintained
2
For: Positive comment 2
Table 3.4 shows the most common themes related to the proposals for routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and N279. It shows that the top 10 themes account for over 50% of all the comments made. There was strong support for buses travelling in both directions on Tottenham Court Road with 44 individuals saying this. The next two most common themes were negative and centred around access, firstly to the universities and then secondly regarding the proposed increased distances between bus stop on Tottenham Court Road. Table 3.4
Bus routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and N279
For: Buses travelling 2-way on TCR 44
Against: Worsens access to universities 32
Against: Greater distance to walk to bus stops 27
For: Positive comment 22
Against: Increase congestion on TCR 20
For: Bus & cycle only on TCR Mon-Fri 19
For: Simpler layout/Easier to catch southbound bus 18
For: Reduces congestion 18
Against: No longer serves British Museum 18
Against: Bus stops moving to TCR from Gower St. 17
Table 3.5 shows all the themes raised for routes 134 and N253. There were only a small number of comments made with regards to these routes and a total of nine themes were created that accounted for 22 comments. The most common theme was that the changes would have little or no impact (seven). Following this there were four “Positive comments” and then comments against the proposal which included the request to continue using Gower Street and Bloomsbury Street which received three and two comments respectively.
Table 3.5
Route 134 and N253
Against
Continue using Gower Street & Bloomsbury Street 3
Buses should not run out of service but continue to carry passengers 2
Increases congestion on New Ox. St. 1
Removal of Percy St stop on TCR 1
Worsens access to universities 1
25
For
Positive comment 4
Other
Little or no impact 7
Suggestions
First northbound stop should be on St Giles High St. 1
Current
First stop on TCR is very busy and congested 2
Table 3.6 shows the most common themes raised relating to the proposals for routes 19, 38, N18, N38 and N41. A total of 74 comments were attributed to 25 themes. The top ten themes are shown below and these make up over 70% of all comments received. The highest response was positive and concerned the route “No longer uses Shaftesbury Ave” (ten comments). The next two themes are for against the scheme, with respondents citing that congestion on New Oxford Street & Charing Cross will delay the route (eight comments), and respondents commenting there would be an increase in journey length or time (six comments). Table 3.6
Bus routes 19, 38, N19, N38 and N41
For: No longer uses Shaftesbury Ave 10
Against: Congestion on New Ox St & Charing Cross will delay route 8
Against: Increase in journey length/time 6
For: Positive comment 6
Against: Maintain current routes 5
For: Reduces journey time 4
Other: Out of scope 4
Concern: Congestion worse on proposed route 4
Against: Provide bus service on Shaftesbury Ave/High Holborn 3
Against: Would increase congestion around TCR 3
Table 3.7 shows the top themes related to the proposals for route 176. This proposal received a total of 47 comments that were attributed to 25 themes. Below are the top 11 themes that make up over 70% of all the comments. The top theme is a suggestion that the route should return to the original Oxford Circus stop. The next two themes have four positive comments attributed to them including one that states that the proposal makes the route more accessible. Table 3.7
Route 176
Suggestions: Return to original Oxford Circus stop 6
For: More accessible 4
For: Positive comment 4
Other: Out of scope 4
Other: Part of route/stop not affected by consultation 3
Against: Retain Denmark St. stop 2
For: Proposal is simpler 2
26
For: Safer 2
Suggestions: First southbound stop should be where northbound terminates 2
Suggestions: Provide stop closer to British Museum 2
Current: Right turns while bus is out of service delays route 2
Table 3.8 shows the top themes related to the proposals for the route 10. This received 26 comments that were divided in to 15 themes. Below are the top seven themes which account for 69% of all the comments. The top two themes include one against the proposal and stating there would be an increase in journey length/time, and the second included comments that were out of scope. Table 3.8
Route 10
Against: Increase in journey length/time 4
Other: Out of scope 4
Against: Congestion on Earnshaw St due to terminating buses 2
Against: Consulting on change to route not currently in effect is confusing 2
Other: Changes to route 10 are to updated route introduced as of 25 June 2
Other: Little or no impact 2
Current: Congestion along Oxford St 2
Table 3.9 shows all the themes that relate to the proposals for routes 1, 242, N1 and N171. There are eight themes shown below that account for 13 comments. The top theme is that the changes will have little or no impact or that the comment was out of scope. Table 3.9
Route 1, 242, N1, N171
Against
Maintain current stops 2
Earnshaw St is not safe for passengers to alight due to construction work 1
Other
Little or no impact 3
Out of scope 3
Customer not aware that part of route/stop not affected by consultation 1
Suggestions
N171 should terminate at Warren St station 1
Provide electronic countdown signs at bus stops 1
Routes should travel closer to TCR 1
Table 3.10 shows the top themes that fall in to the category of ‘general’ This category was created for comments that did not appear to be directly related to any specific proposal but discussed the proposals in a more general manner. There were a total of 31 comments that were created to describe 231 comments. Below are the top 11 themes that accounted for 76% of all the comments. Out of scope was the top theme with 47 comments, This was followed by generally positive comments (38) There were also 17 comments regarding the West End Project specifically as opposed to the bus change proposals.
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Table 3.10
General
Other: Out of scope 47
For: Positive comment 38
Other: WEP comment 17
For: Positive for cyclists 13
Against: Increases congestion/pollution 12
Against: Negative comment 10
For: General improvement 9
Other: Little or no impact 9
For: Improves road safety 7
For: Reduces congestion 7
For: Reduces pollution 7
Responses regarding the quality of the consultation There was one closed question regarding the consultation process itself which asked respondents to tell us about what they thought of the quality of the consultation. 320 individuals (39%) stated that the consultation was “Good” while 235 (29%) said it was “Very Good”.
There was one open question regarding the consultation process which asked respondents to tell us about what they thought of the quality of the consultation. Table 3.11 shows the top 11 themes which account for 94 comments representing 55% of all comments. Out of context was the highest tag with 21 comments these were deemed to be not relevant to the question regarding the quality of the consultation and often more focussed on the scheme itself. After this, there were two themes which were both negative and received 11 comments. One was that the maps were not clear and the
Verygood
GoodAcceptabl
ePoor Very poor
Noanswer
Total
Responses 235 320 158 19 10 74 816
(%) 29% 39% 19% 2% 1% 9% 100%
0
50
100
150
200
250
300
350
What do you think about the quality of this consultation?
28
second was that the overall scheme proposal was not clear. The fourth highest theme was also negative and included that users only wanted to answer questions related to the routes that they used.
Table 3.11
Top Comments
Other: Out of context 21
Negative: Maps not clear 11
Negative: Not clear 11
Negative: User only wants to answer questions that apply to routes they have selected 8
Negative: Consultation will not affect outcome 7
Negative: Lack of information 7
Positive: General comment 7
Positive: Pleased to be consulted 7
Negative: Only heard about it through email 5
Positive: Good/clear maps 5
Positive: Clear 5
4 Responses from statutory bodies and other stakeholders
Charlotte Street Association
Response summary: We suggest that the southbound Warren Street stop is moved further north for the convenience of the users of UCL Hospital. We are strongly opposed to the removal of the northbound stop at Windmill Street. In addition to the needs of the wider community, this stop serves the needs of the many elderly people and those with mobility problems in the vicinity; (there is much residential in the immediate streets behind this part of Tottenham Court Road/Fitzrovia). The distance between Tottenham Court Road and Goodge Street station bus stops is just too great - a fact recognised when this stop was provided some 18 years ago, in response to a request from the local community. Gordon Mansions Residents Association Response summary: Last year, we objected that the then proposed bus stops were too few and too widely spaced out. Thus, we are pleased that the current TfL proposals contain more stops, although we still have reservation that some do not inter-relate closely enough with the tube stations. This inter-connection is important for residents who are infirm or disabled. Bus route No. 73 re first stop at southern end of Tottenham Crt Rd: We would like clarification that the northbound No. 73 bus (coming from Oxford Street) will now stop at the proposed first stop at the southern end of Tottenham Court Road, (especially in the context of the proposal to eliminate the Percy Street stop). We wish to object if the No. 73 is not going to stop at this stop.
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Proposed first southbound stop in Tottenham Court Road (just south of University Street):This stop will be quite far from the main UCL Hospital building (entrance on Euston Road, and rear entrance in Beaumont Place), as well as being from far Warren Street tube station. On the other hand, there is a need for a stop relating to UCH’s Cancer Centre in Huntley Street/Mortimer Market and the future UCH’s Head, Neck & Dental Hospital in Huntley Street (just south of the Cancer Centre). Proposed last southbound stop in Tottenham Court Road: We think that this should be moved further south, so as to be nearer to, and inter-relate with, Tottenham Court Road tube station.
Grant Museum of Zoology Response summary: We believe that the proposed changes to the bus routes will have a significant impact on our visitor numbers, as we know from visitor book data that very many of our visitors first discover the museum having seen it as they pass by on a bus going down Gower Street, or by walking past. We are a very small museum with no marketing budget, and rely very heavily on passing traffic. Without these buses either carrying people past our windows and signage, or dropping people off outside, the amount of people seeing the museum will fall dramatically. It is inevitable that we will suffer from reduced visitor numbers as a result. We ask that you please reconsider the changes, and do not stop buses travelling down Gower Street. Lily’s Cakes London Response summary: Routes 24 and 134 running on the same road (Tottenham Court Road) in both directions makes traffic a nightmare and with the University College Hospital close by ambulances will have restrictive access. London TravelWatch Response summary: London TravelWatch is supportive of the reversion of Tottenham Court Road to two-way operation. This will benefit all users of Tottenham Court Road, particularly bus passengers as their services will be more understandable and more directly serve most passengers transport objectives. We are happy to support the proposed new routeings and the locations of the associated bus stops. SPPARC Architecture Response summary: Proposed changes to a number of the services will be beneficial including changes proposed for the 14, 24, 29, 73, 390, N5, N20, N29, N73 and N279.
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University College London Hospitals Response summary: Southbound bus routes on Tottenham Court Road. Could you place a southbound stop at the top of Tottenham Court Road outside UCH. The loss of the stop outside UCH for westbound 18,30, 205 and N205. Is there no way that this can be prevented as the consequence of reliance on existing stops to the east and west will cause inconvenience for patients, visitors and staff. Could some or all services be retained at this stop? Could 73, 390, N73 and N253 instead use an additional northern stop on Tottenham Court Road southbound? Reducing the amount of bus stops in Tottenham Court Road especially when taxis are not allowed would create a problem. This would be seriously inconvenient for patients and particularly disabled people and for the elderly. More stops are requested near UCH phases 4 and 5 in Tottenham Court Road so patients and carers can get to the bus stops relatively easily, again as no taxis or private cars are available on this stretch of Tottenham Court Road during prohibited hours.
Moving the stop for the 205 away from immediately in front of the hospital might be a problem for people using that route. This is the only bus coming direct from the eastern side of London and most underground stations east of Liverpool Street don’t have step-free access. Westminster Cyclists Summary response: We note comments given by Deputy Mayor of London for Transport Valerie Shawcross to the London Assembly on Wednesday 13 July 2016 that within the next four years Oxford Street will be closed to motor vehicles. This will include bus services 10, 73/N73 & 390 which are subject to the current consultation, and we note that the Deputy Mayor states that the ban would be implemented first on the eastern section of Oxford Street between Oxford Circus and Tottenham Court Road. In this context, we consider the proposed bus service changes to be a missed opportunity to prepare the ground for the pedestrianisation of Oxford Street. We think that Transport for London should be introducing bus service frequency reductions and/or the diversion of a bus route from Oxford Street onto A5204 Mortimer Street. We cannot support the current proposals which are silent about Oxford Street pedestrianisation and give the impression of a ‘business as usual’ approach from Transport for London. Westminster Society Summary response: Proposed changes to routes 19, 38, N19, N38 and N41 will be beneficial.
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My only concern relates to the number of buses that will observe stop D at Cambridge Circus when routes 19 & 30 join the 24, 29 and 176 most of which are very frequent services.
32
Appendix A – Responses to main issues raised
33
Appendix B Copy of the consultation flyer
34
Appendix B – Flyer distribution area
35
Appendix C – List of stakeholders contacted include the following:
Elected Members Ward/constituency
Cllr Abdul Hai King's Cross
Cllr Adam Harrison Bloomsbury
Cllr Awale Olad Holborn and Covent Garden
Cllr Cameron Thomson St James's
Cllr Daniel Astaire Regent's Park
Cllr Glenys Roberts West End
Cllr Gotz Mohindra Regent's Park
Cllr Jonathan Glanz West End
Cllr Jonathan Simpson King's Cross
Cllr Louise Hyams St James's
Cllr Nadia Shah Regent's Park
Cllr Nasim Ali, OBE Regent's Park
Cllr Paul Church Regent's Park
Cllr Paul Tomlinson St Pancras and Somers Town
Cllr Rishi Madlani Bloomsbury
Cllr Robert Rigby Regent's Park
Cllr Roger Robinson St Pancras and Somers Town
Cllr Sabrina Francis Bloomsbury
Cllr Samata Khatoon St Pancras and Somers Town
Cllr Sue Vincent Holborn and Covent Garden
Cllr Tim Mitchell St James's
Karen Buck MP Westminster North
Keir Starmer MP Holborn and St Pancras
Mark Field MP City of London, City of Westminster
Local Authorities
Greater London Authority
Camden Council
London Councils
Westminster City Council
Emergency and Health Organisations
Camden and Islington Community Midwives Service
CCG NHS Central London
London Ambulance Service
London Fire and Emergency Planning Authority
London Fire Brigades
Metropolitan Police
Transport Groups
AA Motoring Trust
Association of British Drivers
Association of Car Fleet Operators
Better Transport
British Motorcyclists Federation
Campaign for Better Transport
36
Confederation of Passanger Transport
CTC, the National Cycling Charity
Department for Transport
Freight Transport Association
Licenced Taxi Drivers Association
London Cab Drivers Club
London Cycling Campaign
London Omnibus Traction Society
London TravelWatch
Motorcycle Action Group
Motorcycle Industry Association
Road Haulage Association
Sustrans
Taxi and Private Hire
Local Organisations
The Nuffield Foundation New College of the Humanities
25 Gresse Street Tenants and Residents Association.
54 Russell Square Residents Group
American Church in London
Belgravia Residents Association
Bengali Womens Health Project
Birkbeck University
Bloomsbury Association
Bloomsbury Central Baptist Church
Bloomsbury Conservation Area Advisory Committee
Bloomsbury Improvement Group
Bloomsbury Village Neighbourhood Plan
Brunswick Recognised Tenants Association
Brunswick Tenants and Residents Association
Camden Speech and Language Therapy Service
Camden United Football Project
Carol Street Housing Co-op
Centrepoint Residents Association
Charlotte Street Association
College of Law Legal Advice Centre
Covent Garden Community Association
Fitzrovia Community Centre
Fitzrovia Neighbourhood Association
Fitzrovia Neighbourhood Centre
Fitzrovia Trust
Fitzroy Square Neighbourhood Association
Foundation66 New Roots Drug and Alcohol Service
Friends House Euston Road Quaker Meeting
Friends of St Georges Gardens
Friends of the Open Spaces of Fitzrovia
Gamages Tenants and Residents Association
Gays the Word Bookshop Lesbian Discussion Group
Gordon Mansions Residents Association
Greater World Spiritual Centre
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Handel Mansions Tenants and Residents Association
Holborn Community Association Bedford House Bangladeshi Families Group
Inmidtown
Liberal Judaism
London School of Hygiene and Tropical Medicine
London Socialist Film Co-op Limited
Mansion Student Accommodation
Marchmont Association
Marchmont Community Centre
Marylebone Association
Mullen Tower Tenants and Residents Association
Muslim World League London Office
New College of Humanities
Newton Street (8) Residents Association
Pan Intercultural Arts
Pears Institute for the Study of Antisemitism
Phoenix Gardens
Queen Court Residents and Leaseholders Association
Queen Court Residents Association
Red Lion Tenants and Residents Association
Royal Academy of Dramatic Arts Studios
School of Oriental and African Studies Language Centre
Seven Dials Trust
Share International Foundation
SOAS, University of London
South Bloomsbury Tenants and Residents Association
St Georges Church Bloomsbury
St Giles in the Fields Church
Stedham Chambers Leaseholders Association
Summers Street Residents Association
Tin Pan Alley Traders Association
Translondon Gays the Word Support and Discussion Group
West Central Liberal Synagogue
Westminster Society
YMCA Indian Student Hostel
Other Stakeholders
National Grid - electricity
Port of London Authority
RMT Union
Royal Mail
Unions Together
Unite Union
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Appendix E – Responses to Question 1: How often do you use the following bus routes? Responses to Question 1
Route number Daily
2-3 times a week
Once a week
1-2 times a month Rarely Never Total
Route 1 16 17 12 11 52 289 397
Route 10 25 34 13 66 101 200 439
Route 14 19 23 19 42 83 233 419
Route 18 18 17 14 25 60 265 399
Route 19 26 48 22 57 70 205 428
Route 24 4 18 16 37 81 227 383
Route 29 9 18 16 37 81 227 388
Route 30 11 12 12 23 60 257 375
Route 38 19 38 22 50 68 202 399
Route 73 12 11 10 22 59 256 370
Route 134 36 42 26 56 69 212 441
Route 176 20 23 21 31 59 254 408
Route 205 12 13 12 22 59 257 375
Route 242 11 9 9 9 48 276 362
Route 390 10 12 10 22 59 255 368
Route N1 11 9 7 9 49 280 365
Route N5 2 16 12 34 77 226 367
Route N19 17 31 16 42 66 197 369
Route N20 2 15 12 35 75 226 365
Route N29 4 16 12 35 78 225 370
Route N38 17 28 17 42 65 197 366
Route N41 13 26 15 41 66 195 356
Route N73 10 10 10 21 58 255 364
Route N171 11 9 7 9 48 275 359
Route N205 10 11 11 22 58 256 368
Route N253 21 19 16 35 65 210 366
Route N279 2 16 12 33 77 227 367
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Daily2-3 times a
weekOnce aweek
1-2 times amonth
Rarely Never Total
Average 12 12 11 22 59 257 373
0
10
20
30
40
50
60
70
Average of how often respondents use routes 18, 30, 73, 205, 390, N73, N205 & N253
Daily2-3 times a
weekOnce aweek
1-2 times amonth
Rarely Never Total
Average 6 17 14 36 79 227 379
0
10
20
30
40
50
60
70
80
Average of how often respondents use routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and N279
40
Daily2-3 times a
weekOnce aweek
1-2 times amonth
Rarely Never Total
Route 134 36 42 26 56 69 212 441
Route N253 21 19 16 35 65 210 366
0
10
20
30
40
50
60
70
80
How often do you use routes 134 & N253
Daily2-3 times a
weekOnce aweek
1-2 times amonth
Rarely Never Total
Average 18 34 18 46 67 199 384
0
10
20
30
40
50
60
70
80
Average of how often respondents use routes 19, 38, N19, N38 & N41
41
Daily2-3 times a
weekOnce aweek
1-2 times amonth
Rarely Never Total
Route 176 20 23 21 31 59 254 408
0
10
20
30
40
50
60
70
How often do you use route 176
Daily2-3 times a
weekOnce aweek
1-2 times amonth
Rarely Never Total
Route 10 25 34 13 66 101 200 439
0
20
40
60
80
100
120
How often do you use route 10
42
Daily2-3 timesa week
Once aweek
1-2 timesa month
Rarely Never Total
Average 12 11 9 10 49 280 371
0
10
20
30
40
50
60
Average of how often respondents use routes 1, 242, N1 & N171
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Appendix F – Tables of issues raised Issues raised regarding proposed changes for the University College Hospital/ Warren St Station stop (for routes 18, 30, 73, 205, 390, N73, N205 and N253)
Against
Maintain current routeing/stops 14
Negatively affects elderly and disabled 14
Negatively affects UCH patients 9
Increases walking distance 2
Removal of both 30 and 205 that serve Islington/Hackney 2
Direct access between UCH and Marylebone Rd/Baker St should be maintained 2
Usage at stop likely to increase with new UCH buildings 1
Would have to cross a road 1
For
Positive comment 2
Improves journey time 1
Provides access to UCH 1
Other
Bus route/stop not affected by proposals 4
Little or no impact 4
Out of scope 1
Suggestions
Alter iBus announcements to indicate closest stop for UCH 1
Buses not stopping at UCH should use Euston underpass 1
Extend 18 route into central London (N18 route) 1
More buses should terminate at UCH (1, N1, 176) 1
New routes should use stop on Marylebone Rd instead 1
Routes 73, 390, N72, N253 should stop at Warren St instead of proposed stop 1
Concern
Lack of drop kerbs nr Warren St for wheelchair users 1
Street railings preventing bus ramp from extending to pavements 1
Issues raised regarding proposed changes for routes 14, 24, 29, 73, 390, N5, N20, N29, N73 and N279
Against
Worsens access to universities 32
Greater distance to walk to bus stops 27
Increase congestion on TCR 20
No longer serves British Museum 18
Bus stops moving to TCR from Gower St. 17
Removal of Percy St stop 14
Maintain Gower St route 13
Increase in journey length/time 10
Increase congestion on Gower St 9
Increase congestion on sidestreets/West End area 8
44
Increases pollution on TCR 8
Removal of Percy St stop adversely affects elderly and disabled 7
Reduces pedestrian safety and experience on TCR 8
Buses running both ways on TCR 5
Negatively affects elderly and disabled 5
Reduces access to Bloomsbury 5
Would affect daily commute. 5
Would inconvenience customer 5
Buses stop further away from Euston Sq. Station 3
Makes night travel from Gower St more dangerous 2
Will make customer use tube rather than bus 2
First northbound stop on TCR will be difficult for elderly or disabled passengers. 1
First northbound stop on TCR will be very congested with buses 1
First southbound bus stop too far from Warren St Station 1
Inconveniences local population 1
No Black Cabs on TCR will negatively affect disabled and those with buggies 1
Removal of Percy St stop will not improve reliability/timing of buses 1
Removes access to Holborn from Camden 1
For
Buses travelling 2-way on TCR 44
Positive comment 22
Bus & cycle only on TCR Mon-Fri 19
Simpler layout/Easier to catch southbound bus 18
Reduces congestion 18
Provides better access/reduces walking distance 12
Reduces journey time 10
Reduces pollution 4
Improves safety for pedestrians and cyclists 4
Positively affects elderly and disabled 3
Will increase bus usage 3
Fewer stops will make faster journeys 1
Happy to walk further to stops if journey times are reduced due to less congestion 1
Promotes walking 1
Reduces journey cost 1
Suggestions
Keep some routes running both ways on Gower St. 6
Bus stop near TCR station should serve all northbound buses 3
Greater penalties for those blocking bus lanes on Gower St 2
Introduce reduced/no emission buses 2
Should be multiple bus stop locations for first bus stop on TCR northbound 2
Announce which stop to alight for the British Museum 1
Bus and cycle on TCR on weekends as well 1
Extend/divert routes 1, 59 or 134 to cover Gower St and provide connections 1
Maintain one way system but introduce bus and cycle on both Gower and TCR 1
Provide electronic countdown signs at bus stops on TCR and Charing X Rd 1
Other
45
Out of scope 10
Little or no impact 9
Part of route/stop not affected by proposal 7
WEP comment 4
Respondent confused, TCR to be bus & cycle only Mon-Fri 3
Dependent on the efficiency of the junction outside TCR station 1
Concern
Increase in congestion 8
Increase in journey time 5
Shops on TCR need access for deliveries 3
Journey times during construction 3
Increased student foot traffic crossing two-way Gower St 1
TCR and Gower St unpleasent for cyclists and pedestrians 1
Issues raised regarding proposed changes for routes 134 and N253
Against
Continue using Gower Street & Bloomsbury Street 3
Buses should not run out of service but continue to carry passengers 2
Increases congestion on New Ox. St. 1
Removal of Percy St stop on TCR 1
Worsens access to universities 1
For
Positive comment 4
Other
Little or no impact 7
Suggestions
First northbound stop should be on St Giles High St. 1
Current
First stop on TCR is very busy and congested 2
Issues raised regarding proposed changes for bus routes 19, 38, N19, N38 and N41
Against
Congestion on New Ox St & Charing Cross will delay route 8
Increase in journey length/time 6
Maintain current routes 5
Provide bus service on Shaftesbury Ave/High Holborn 3
Would increase congestion around TCR 3
Removes access to Covent Garden area 2
Already possible to access Oxford St through a range of transport options 1
Negative comment 1
For
No longer users Shaftesbury Ave 10
Positive comment 6
Reduces journey time 4
46
New stops are convenient 2
Avoiding ShAv will avoid bottleneck 2
Other
Little or no impact 2
Out of scope 4
Support if scheme improves congestion 1
Part of route/stop not affected by consultation 1
Suggestions
Add new bus stop at point new route starts 2
Make north and southbound routes use ShAv 2
Add bus lane to ShAv 1
Continue using ShAv until construction at Centre Point is complete 1
Ensure bus stop at Cambridge Circus 1
Improve traffic light system rather than bus route 1
Use freed up space on ShAv for cycling 1
Concern
Congestion worse on proposed route 4
Issues raised regarding proposed changes for route 176
Against
Retain Denmark St. stop 2
Buses should not run out of service but continue to carry passengers 1
Do not go via St Giles HS 1
New stop next to TCR will increase passenger congestion 1
For
More accessible 4
Positive comment 4
Proposal is simpler 2
Safer 2
Denmark St. is too narrow and easily congested 1
General comment 1
New stops better for night travel 1
Provides greater access to British Museum 1
Provides greater access to Charing X Rd 1
Other
Out of scope 4
Part of route/stop not affected by consultation 3
Suggestions
Return to original Oxford Circus stop 6
First southbound stop should be where northbound terminates. 2
Provide stop closer to British Museum 2
Increase frequency 1
Out of service loop should use Adeline Place, Bedford Avenue to TCR 1
Provide electronic countdown signs at bus stops 1
Use stop 77831 as last stop 1
47
Widen pavement at new stops on Charing X 1
Concern
Don't make further changes other than proposed ones 1
Current
Right turns while bus is out of service delays route 2
Issues raised for proposed changes to route 10
Against
Increase in journey length/time 4
Congestion on Earnshaw St due to terminating buses 2
Consulting on change to route not currently in effect is confusing 2
Affect on local population 1
Increase in pollution 1
For
Positive comment 1
Provides greater access to British Museum 1
Other
Out of scope 4
Changes to route 10 are to updated route introduced as of 25 June 2
Little or no impact 2
Part of route/stop not affected by consultation 1
Suggestions
Buses should turn right on to New Ox St from Bloomsbury St 1
Concern
Can New Routemaster cope with sharp turns 1
Current
Congestion along Oxford St 2
Terminates early at Euston Rd Station 1
Issues raised regarding proposed changes for route 1, 242, N1, N171
Against
Maintain current stops 2
Earnshaw St is not safe for passengers to alight due to construction work 1
Other
Little or no impact 3
Out of scope 3
Customer not aware that part of route/stop not affected by consultation 1
Suggestions
N171 should terminate at Warren St station 1
Provide electronic countdown signs at bus stops 1
Routes should travel closer to TCR 1
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Appendix G – All comments regarding consultation quality
Negative
Maps not clear 11
Not clear 11
User only wants to answer questions that apply to routes they have selected 8
Consultation will not affect outcome 7
Lack of information 7
Only heard about it through email 5
Poor survey 4
Comment regarding proposal 3
Have not yet consulted local residents, schools or disabled groups 3
Not given a chance to express feelings on proposals 3
Responses available to questions were insufficient/not appropriate 3
Confusing having lists of routes and then to group them together in later questions 2
TfL lacks local knowledge 2
Lack of clarity over statement "changes to first and last stops" 1
No commitment to respond to individual points raised 1
Not advertised widely enough 1
Poor attitude from TfL staff 1
Proposals not justified 1
Too technical 1
Waste of money 1
Positive
General comment 7
Pleased to be consulted 7
Good/clear maps 5
Clear 5
Comment regarding proposal 3
Glad to be informed/consulted 4
Good information 3
Easy to respond 1
Good communication 1
Helpful staff 1
Received email from TfL 1
Suggestions
Have proposal accessible for questionnaire section 4
Do more consultations across all transport modes 3
Free text box available for each question asked 3
Allow people to enter only half their postcode for privacy 2
Consultation should have run at same time as Camden consultation 2
One map per route 2
Add a column to bus use frequency between daily and 2-3 times 1
Allow users to provide alternative routeings and/or ideas 2
Indicate direction of travel on maps with chevrons/different colours 2
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Distance required to walk to new stop should be given 1
Have a before and after map of full route 1
Invite local residents to drop in sessions 1
Open survey in new browser window 1
Provide start and end points of bus routes along with route number 1
Other
Out of context 21
Comment on Camden consultation 4
Comment regarding proposal 2
Not aware of Camden consultation 2
Provide date of potential implementation 1
