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Connecting with peopleConnecting with peopleLiz McGettiganLiz McGettigan
Libraries and Information Services ManagerLibraries and Information Services Manager
Connect-ErConnect-Er
OutlineOutline Where we areWhere we are What we’ve doneWhat we’ve done Information and Information and
electronic serviceselectronic services Learning servicesLearning services Heritage servicesHeritage services Business servicesBusiness services
Information and Information and electronic serviceselectronic services Free broadband Free broadband
Internet and e-Internet and e-mailmail
Free ICT learningFree ICT learning 24/7 access to the 24/7 access to the
library services – library services – reservations, reservations, renewalsrenewals
Libraries websiteLibraries website Online enquiriesOnline enquiries
Council websiteCouncil website Community Community
websites - websites - Community safety Community safety
Access PanelAccess Panel
Holocaust Holocaust websitewebsite
Heritage Heritage websiteswebsites
Learning servicesLearning services
5 Learn Direct 5 Learn Direct centrescentres
Free ICT Free ICT trainingtraining
1/1 training as 1/1 training as requiredrequired
SupportSupport
Electronic Electronic booking systembooking system
Learner Learner tracking systemtracking system
ECDL test ECDL test centrecentre
CV, Typing CV, Typing lifestyle courseslifestyle courses
The People’s Network 2003Short documentary film
Film: People’s Network documentary(feat Frank McKell, library user)
Community portalCommunity portal
Barrhead-scotland.com
First community First community websitewebsite
Content from Content from the communitythe community
Steered by the Steered by the communitycommunity
Owned by the Owned by the communitycommunity
Its Funny Whit Ye Remember 2003Barrhead People’s Story
Audio – ‘Barrhead Laundry’ by Margaret Quail, Barrhead People’s Story Group
Neilston Railway StationCentenary 2003Working with
the Community
Film – ‘The Royal Train Visit 1964’
Audio – ‘The Beeching Report’
by Gina Henderson (Historical Society)
East Renfrewshire’s Community Safety Portal
East Renfrewshire’s Access Panel website maintained by volunteers
Making a difference to Making a difference to Heritage servicesHeritage services
Giffnock heritage Giffnock heritage centrecentre
Local area heritage Local area heritage websiteswebsites
Local area history Local area history publicationspublications
Information Information requests servicesrequests services
Genealogy and Genealogy and family history family history classesclasses
Barrhead Heritage Trail -
Involving the community in their heritage
The Holocaust project The Holocaust project
Oral testimoniesOral testimonies ResearchResearch Website Website CDROMCDROM BookletBooklet Gypsy and Gypsy and
Jewish Jewish Storytelling Storytelling workshopsworkshops
Survivors talks Survivors talks in librariesin libraries
Book and film Book and film displays in displays in librarieslibraries
BookmarksBookmarks BibliographiesBibliographies Resources listsResources lists
The Elements The Elements
InterviewsInterviews
Oral testimoniesOral testimonies
ResearchResearch
Sourcing Sourcing artefactsartefacts
and imagesand images
Breadth of Breadth of contentscontents
Ernest tells of how his brothers had to dig their own graves, how he just
survived and no more and was found lying in the dust
in Belsen.
Survivors Testimonies
Film clip: ‘If the Liberation Came One Day Later’, by Ernest Levy, Holocaust Survivor
Audio selection, text transcriptions, biography, personal
images, bibliography, web links
Children's Artwork – Secondary & Primary Schools
Online Learning Resources –Books, stories, history, media
End users’ responses – a sample page from the guest book
Making a difference?Making a difference?
2.5-3,000 hits 2.5-3,000 hits per weekper week
1,000 CD ROMS1,000 CD ROMS Now used as a Now used as a
learning tool in learning tool in schools in schools in ScotlandScotland
Guest book Guest book commentscomments
National and National and international international interest (IFLA)interest (IFLA)
TV and radioTV and radio Word of mouthWord of mouth
Current ICT ProjectsCurrent ICT Projects
Community portal and CP areasCommunity portal and CP areas Children’s portal animation and Children’s portal animation and
interactive anti-drugs gamesinteractive anti-drugs games Learning portalLearning portal Heritage portalHeritage portal Digitisation projectDigitisation project
Making a difference? Making a difference? changing lives? changing lives?
Libraries relevant and real to Libraries relevant and real to community lifecommunity life
Libraries contributing to corporate Libraries contributing to corporate and national agendasand national agendas
Libraries leading, innovating and Libraries leading, innovating and producing quality educational producing quality educational resources and e-contentresources and e-content
Libraries showing how to make ICT Libraries showing how to make ICT interesting and useful interesting and useful