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ConnectHome Nation Webinar
Using HUD Form-50058 for ConnectHomeUSAData Collection and Reporting
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HUD PD&R
RIHousing
Q&A
Agenda
1. WebEx Instructions
2. Introductions
3. HUD Office of Policy Development & Research (PD&R)
Dylan Sweeney
4. RIHousing
Charlie Francis
5. Q&A
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ConnectHome Nation Webinar
HUD Office of Policy Development & Research (PD&R)Presented by:
Dylan Sweeney
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Special Thanks
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RIHousing
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ConnectHome in 2016
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HUD PD&R
RIHousing
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The Challenge
• Current data are insufficient
⁻ ISP information track ports, not people
⁻ Surveys can be slow, unwieldy, and have limited reliability
⁻ Difficulty measuring device access and digital literacy
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Measuring Impact of Broadband Access
• Groundbreaking research
⁻ Education (for both children and adults)
⁻ Healthcare access
⁻ Access to public services
⁻ Access to employment listings and applications
⁻ Small business help, taxes, networking, etc.…
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How Does it Work?
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How Does it Work?
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• Uses preexisting reporting
• Ensures privacy and security
• Incurs minimal expenses
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RIHousing
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Family ReportForm HUD-50058Bottom of page 2
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Advantages of 50058 Collection
• Random assignment
• 100% adoption
• Low cost
• Fidelity to PIC data
• Frictionless reporting
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Survey Form
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Questions Design
•Four fields – Four categories
⁻ 2q: Hardware Questions
⁻ 2r: Outcome Questions
⁻ 2s: Program Service Questions
⁻ 2t: Digital Inclusion Questions
⁻ 2u: Contact Information
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Questions Structure
• Each field is a different topic
• Each possible answer within a field has a unique letter (a-z)
• Field 2u – contact information, is slightly different
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CSV Data
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Transcribing Survey Answers
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How Are Responses Recorded?
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•Do you have in-home Internet/Broadband service?
⁻ a: yes, the respondent has in-home broadband service
⁻ b: no the respondent does not have in-home broadband service
⁻ c: For refused
⁻ Followed by a comma symbol ,
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Sample 2Q Answers
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• yes, the respondent has in-home broadband service
• yes, the respondent has a laptop
• The respondent received internet between 6 months - 1 year ago
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RIHousing
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Sample 2Q Coding
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a,d,h
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Field 2u Sample Coding
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•555-555-5555,⁻or
• [email protected],⁻or
•Ref,
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Field 2s Disclaimer
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• Inquiring about benefits can be uncomfortable, we do not want any resident to feel undue pressure to answer questions or answer in a certain way
• Answers to these questions will not affect your participation or eligibility to participate in any programs or services programs
• If the respondent refuses, please fill out the field with the full complement of refusals (ref,ref,ref,)
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RIHousingPresented by
Charlie Francis
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RIHousing
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Getting Started
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• RIHousing is one of three RI PHAs collecting the 50058 data
• Data entry began in Oct/Nov 2017 for re-certifications effective 2/1/18
• Survey questions were initially added to (paper) recertification packet
• RIHousing moved to online re-certifications 8/1/18, tenants now complete form online via DocuSign (but staff still must enter)
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The “Nuts and Bolts”
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• HCV Program Manager provided staff training and initial oversight
• Only staff see the survey version with letter codes (avoids tenant confusion)
• Had to determine how to add this data to existing data in “PHA use” fields
• Data entry has now become routine
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RIHousing
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The Survey
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The Software
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The Data
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What Have We Learned?
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• After three quarters of data, about 40% of tenants report being connected (probably a low estimate)
• Preparing to deploy 40 T-Mobile tablets in January to randomly selected, unconnected families
• Additional information
o First ever data on how tenants use the Internet (job search, services, etc.)
o Basic correlations between connectivity and education/employment outcomes
• More analysis needed across all 3 PHAs to understand implications
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Q & A
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