Confirm MTAC Summary

November 2003

MTAC Work Teams – Purpose

Training & Certification Team• Address USPS & Customer training• Certification Program under development

Reports Team• Enhance Shared Reports• Substantial Improvements to Shared Reports

Pre-Shipment Team• Develop Strategies for Quality Pre-Shipments

MTAC Work Teams – Purpose

Scan Performance Team• Address scan performance • Addresses data accuracy issues

Futures Team• Explores new uses for Confirm & PLANET Code

• Developed Training Modules- Confirm Overview Module- Pre-Shipment Notification

Module• Developed Confirm Certification

Program- Developed Standard Operating

Procedures- Developed Certification

Document- Tested Certification with First

Customer

Training & Certification Team Accomplishments

Confirm Certification Program

•Quality Barcodes•Quality Pre-Shipment Notification•Quality Mail Preparation•Quality Mail Induction•Quality Scan Data Interpretation

Confirm Certification Program

Benefits• Foundation for Metrics (Individual, Aggregate)• Common Platform to Diagnose Delivery Issues • Trained USPS support• Confidence in Data (Customer & USPS)• Increased Diagnostics & Analytics

Benefits of Certification

Benefits• Shared Reports- Delivery vs Service Goal Report- In Home Window Delivery Report- Confirm Problems Report-Mailpiece Summary Report-Mailer Quality Report

New Website – mailtracking.usps.com

The Mail Tracking & Reporting landing page contains links to several elements in MT&R, including Confirm.

Reports Team Accomplishments

• Launched 5 new Shared Reports:- Delivery vs. Service Goal Report- In Home Window Delivery Report- Mailer Quality Report- Confirm Problems Report- Mailpiece Summary Report

Reports Team Accomplishments

• Greater Analytics• Longer Retention Periods• More Specific Diagnostics• USPS Trained

Pre-Shipment Team AccomplishmentsImproved Pre-Shipment Process

- Pre-Shipment Functions consolidated (mailtracking.usps.com)

- Improved editing functionality- Improved search capability- Improved file format testing

process- Enhanced Error notification- Enhanced Pre-shipment quality

indicators

Scan Performance Team Accomplishments

• Increased Stop-the-Clock Operations

• Established scan performance definitions

• Determined scan rate performance qualifiers

• Developed Data Quality Indicators - Confirm Problems Report- Mailer Quality Report

Future Team Accomplishments

• Explored alternative architecture for the PLANET Code to provide uniqueness without reliance on POSTNET.

• Identified potential future applications utilizing a USPS database architecture relying on PLANET Code uniqueness

• Collaborated with IMAQ’s study of 4-state barcode technology