Christian Carlson

Scott Oppmann

Configuring for Agility:A Strategy for Sustainable Apps

• Generate greater return from your platform investments

• Mitigate service delivery issues

• Transition from a reactive to a proactive solution provider

• Increase deployment cadence decrease development time

• Project an internal and external image of innovation

• Establish and maintain sustainable information systems

• Define a road map for basic operating capabilities for your organization

Why do you care?

• Leverage critical operational data (streets, parcels, staging areas, critical infrastructure)

• Produce hard copy map products – standard and ad hoc (same during every event)

• Maintain a Common Operational Picture or Viewer to assess real time events and activities

• Quickly Deploy Mobile Damage Assessment capabilities

• Share information with Citizens and constituents (discoverable, easy to understand and use, relevant)

A common experience….

In each event ……Emergency Management Agencies……

“In the belief that every agency or government program business process is unique, program

managers have historically favored the development of highly customized IT solutions over

commercial off-the-shelf (COTS) products or cloud-based business services. More often than

not, the presumed uniqueness of a business process is overstated. Taking the time to

decompose and document processes with a business process management (BPM)

methodology will identify business functions where variability is low and common practices

(and software applications) can be shared.”

Top 10 Strategic Technology Trends for Smart Government 2013 – Business Process Management

Gartner

Customization vs. Configuration

Dif

fere

nti

ati

on

Value to Organization

Customize

Templates

Standard Configurations

Don’t Do

A common experience….

Display

Analyze/Pattern

Recognition

Collect

Find

Compare

Tell Stories

Providing mapping, analysis, data

management, and collaboration

An Integrated

Web GIS PlatformArcGISDesktop Web Device

Server Online Content

and Services

Portal

ArcGIS for State and Local Government

• Series of useful maps and apps focused on

government work

• Configurable and extensible

• Freely available and fully supported

• Community of users

• Best Practices / Implementation Support

• Network of Esri Services and Partner offerings

• Help users implement, sustain and enhance

Solutions for Esri’s government customers

…..Available on-premise or in the cloud

Editing

Workflows

Focused

Maps and AppsAnalytical

Models

Information Model

ArcGIS for Local Government

Tax Parcel Editing

Deed Drafter

Tax Parcel Map Book

Tax Parcel Viewer

Value Dashboard

Tax Reverted Property

Floodplain Inquiry

Data Reviewer for ParcelsFlood Planning

Special Event Planning

Fire Station Wall Map

Fire Run Book

Pre-Incident Planning

AED Inventory

Home Safety Inspection

Target Hazard Analysis

Fire Hydrant Inspection

Public Information Map

Election Results

Election Polling Places

Public Safety

Land Records

Elections

Site Selector

Live, Work, Locate

Park and Recreation Finder

Address Data Management

Address Crowdsourcing

Data Reviewer for Addresses

Planning

Local Government

Information Model

Basemaps

Data Reviewer for Basemaps

Executive Dashboard

Briefing Book

Cell Phone Analysis

Incident Mapping

Field Interview Card

Impact Summary Map

Damage Assessment

My Hazard Information

EM Maps

Evacuation Zones

Emergency Assistance

Public Works

Campus Editing

Campus Place Finder

Citizen Service Request

SnowCOP

My Government Services

Railroad Crossing Inventory

Street Tree Inventory

Street Furniture Inventory

Guardrail Inventory

Pavement Marking Inventory

Road Network Management

Road Closures

Plans and Drawings

Maintenance Agreements

Sidewalk Inventory

Bridge Inventory

Sign Inventory

Signal Inventory

Streetlight Inventory

Public Parking

Water Utilities

Water Utility Network Editing

Data Reviewer for Water Utilities

Map Change Request

Proposed Water Design

Water Asset Locator

Water Leak Investigator

Utility Isolation Trace

Main Break Notification

Drinking Water Advisory

Outage Viewer

Social Media Sentiment

Water Utility Capital Planning

Capital Projects

Pavement Coordination

CSO Outfalls

Sewer Service Lookup

Field Notes

Water Utility Mobile Map

Manhole Inspection

MS4 Inventory

Illicit Discharge

Construction Site Violations

Water Violations

Water Restrictions

Green Infrastructure

Water Conservation

SCADA Processor

Customer Complaints

High/Low Consumption

Water Reports

CCTV Processor

Backflow Inspection

Hydrant Inspection

Valve Exercise

Inlet Inspection

Nighttime Flow Analysis

Land Use Public Comment

Land Use Public Notification

Code Violation

Crowdsourcing

Maps and Apps Gallery

Community Parcels

Community Addresses

Model Organization

ArcGIS for State Government

Beach Monitoring Water Quality MonitoringRestaurant Inspection

Restaurant Inspection ResultsMy Health Services

Birth OutcomesModel Organization

Public Health

Environment

Permit Processing DashboardPermit Expiration DashboardPermit Status

Permit InspectionHunting License Locator

Water Access LocatorWildlife Management Area LocatorEnvironmental Impact Assessment

Trail LocatorModel Organization

GIS/ITExecutive DashboardBriefing BookCommunity Parcels

Community AddressesMaps and Apps Gallery

Crowdsourcing AppsService CatalogModel Organization

Railroad Crossing InspectionRoad ClosuresBridge Inventory

Environmental Impact

DOT

Flood PlanningSpecial Event PlanningEmergency Assistance

Evacuation ZonesRoad Closures

Damage AssessmentMy Hazard InformationEM Maps

Model Organization

Emergency Management

Economic Development

Live, Work, and LocateIncentive ZonesSite Finder

Adoption

Polling Place Locator

Charleston County, SC

Rapid App Deployment

Southfield, MI

Know Your Zone

Pinellas County, FL

Permit Portal

State of Florida

Recycling Centers

State of South Carolina

Park Finder

State of Tennessee

Show Me!

Our Mission

• Deliver applications quickly throughout your organization

• Stay current with future releases / avoid legacy technology

• Create a platform of geospatial data that can be leveraged by many

• Leverage the collective knowledge of the entire community

• And do this with….less staff, budget, and technical expertise

To help you…..

The Community

Destination where government’s can collaborate Place where developers can contribute

Ongoing dialog to share success stories and learn from others

It’s not just about the technology

Getting Started

• Influential factors

- COTS and configurable solutions strategy

- Deployment time

- Technical expertise

• Where do you start?

- With your business requirements

- Align them with maps and apps

- Review system configuration patterns

• Three configuration patterns

- Complete system adoption

- Publish and adopt

- Code and customize

Iteration 1

Next?

Iteration 2

Next?

Iteration 3

Done

Envision

Plan

Design

Configure / Code

Test / Feedback

…embrace an agile implementation approach

It’s a Process Continuously Evolving Solution Offering

• New maps and apps

• Constituent Engagement, Emergency Management, Economic Development,

Data Aggregation, Natural Resources, Fish & Wildlife, Public Works, Planning

• Ongoing application updates

• Support for cloud services, device support, new features, bug fixes, etc.

• Continued Community Engagement

• Meetups, videos, more help, expanded partner & professional services

offerings, etc.

The Result

• Made it easier to leverage your investment in the ArcGIS platform

• Addressed many common constraints in government

• Improved service delivery

• Better collaboration between Esri and the user community

Increased value from your GIS platform

Thank You

@ArcGISLocalGov

@ArcGISStateGov

@CrunchSquish

http://esri.github.com

http://meetup.com/ArcGIS-for-Local-Government/

http://links.esri.com/stategovernment/linkedin

http://solutions.arcgis.com

BUILDING SMART COMMUNITIES