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CONFERENCE 2017 nascaconference.co.nz

CONFERENCE 2017 - Harding Consultantsconf.hardingconsultants.co.nz/workspace/uploads/handbook-a5...Partner Premium Business lounge Supporting sponsors Conference dinner LIFELINKS COMPENSATIONADVISORYSERVICES

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CONFERENCE 2017

nascaconference.co.nz

INFORMATION

Welcome to the conferenceConference committeeWelcome from MycareHarding Consultants’ teamInformation desk timesUseful numbersName badge categoriesCatering & special dietsCar parkingBusiness loungeDelegate surveyPresentations post conferenceInternetCertificate of attendanceConference dinnerRecycling name badgesTransport to airportVenue floor planRound table floor planSponsors

PROGRAMME

Thursday 7 SeptemberCraig Hutchison, MCSonia HaweaKylee BlackLiam MaloneIris ReuvecampJenny Hogg and Tuti Marie-RobinsonSusan BowdenLisa McIntyre and Nicky ClarkeLisa BrightDr Ricki SmithJohn HopkinsKym Park, Natalie McDonald, Jennie Murphy, Stephen Dick, Danie Ralph, Crystal Shan, Deidre LabanNASC innovation showcaseHoani Jeremy Lambert and Glynis SandlandSacha O’Dea and Gerri Pomeroy

PROGRAMME

Friday 8 SeptemberAnne HawkerTony BlackettBridget Burdett and Gerri PomeroyAly McNicollRosemarie Webb and Tina BennettOfa DewesFrances AndersonGlenda KnoxJenny Hogg and Gerhard WaayerJulie WoodsRound table floor planNASC innovation showcase/round tableJulie WoodsSonia Hawea

DELEGATE LIST

DELEGATE SURVEY

WELCOMETena koutou katoa, nau mai haere mai

Anei tetahi mihi mahana ki a koutou katoa.

It is my pleasure to welcome you to the 2017 NASCA Conference in Tamaki Makaurau. Auckland - The City of Sails is the fourth most diverse city on the planet; it is home to sixteen recognised iwi or mana whenua groups; more than 200 ethnicities and 160 languages; and one in four Aucklanders was born outside of New Zealand.

The Conference is an opportunity for NASC colleagues from across the streams of disability, mental health and health of older people to network and learn from each other, as well as hear from contributors that directly influence the space we work in.

The scope of practice for NASC practitioners has a breadth, diversity and complexity that is, in my view, unique when compared with other social service disciplines. The profile of the workforce demonstrates our genuine intent to reflect the diversity of the communities we collectively serve. Our conference theme ‘working in the space between’ acknowledges the creativity and resilience that are essential qualities to be effective.

NASCA turned sixteen this year and we continue to provide a meeting place for a community of peer practitioners who value shared insights to support us to navigate the spaces between and around us. And because we’re a self-reflective bunch by nature, the conference is an excellent opportunity to take a moment, pause and reflect, and also validate and challenge.

I hope you will find the programme rewarding and enjoyable. I’m sure you’ll be able to learn from and be inspired by the great range of presenters, and of course enjoy making new connections and strengthen already existing relationships. I hope that you’ll take away some new ideas and tools to put into action.

The conference committee would like to thank all our speakers, presenters, sponsors and supporters. We are also fortunate to have had the opportunity to work with Glenda and her team at Harding Consultants again.

I runga i te manaakitanga o te atua, tena koutou, tena koutou, tena tatou katoa

Sonia HaweaChairperson

CONFERENCE COMMITTEE

Partner Premium

Business lounge

Supporting sponsors

Conference dinner

LIFELINKS

COMPENSATIONADVISORYSERVICES Ltd

[email protected] 0800 677 700 PO Box 300491, Albany, Auckland 0752

Kia ora and welcome, As co-founder and Managing Director of Mycare, it’s my pleasure to welcome you to the NASCA Conference 2017. In 2014 Mycare started working with NASCA, and its members, and we value the partnerships we have developed with each of you. At Mycare our goal is simple. Help people find the support they need, in their local community, so they can live life their way. Choice, flexibility and control are core principles of self-direction. Never before has the value of home and community support workers been more widely recognised. Using Mycare, workers can also take that same control of their own lives. With empowerment and innovation at the heart of every decision we make, we’re committed to working with NASCA, the Ministry of Health and the wider care community to deliver world-class tools to New Zealanders who need assistance, and the thousands of workers who support them. We wish you an informative and inspiring conference. Best wishes,

Mark Jeffries Mycare Managing Director

Partner Premium

Business lounge

Supporting sponsors

Conference dinner

LIFELINKS

COMPENSATIONADVISORYSERVICES Ltd

Partner Premium

Business lounge

Supporting sponsors

Conference dinner

LIFELINKS

COMPENSATIONADVISORYSERVICES Ltd

Partner Premium

Business lounge

Supporting sponsors

Conference dinner

LIFELINKS

COMPENSATIONADVISORYSERVICES Ltd

General

Gen

eral

Harding Consultants’ team

Glenda Lizzie Libby

Information desk hours

Thursday 7 September 8:00am – 4:30pm

Friday 8 September8:00am – 4:00pm

MessagesMessages will be held at the information desk area.

Useful numbersGlenda Harding 027 436 3083Lizzie Dryden 021 250 3931Libby Hilder 021 226 7899Air NZ 0800 737 000Auckland Blue Bubble Taxis 09 300 3000Auckland Hospital 09 367 0000

Name badgesDelegate PurplePresenter GreenSponsor YellowCommittee OrangeSingle Day - Thursday RedSingle Day - Friday Dark green

For security purposes you are asked to wear your name badge at all times. Should you mis-place it please come to the information desk for a replacement.

Catering & special dietsMorning/afternoon breaks and lunch will be served in the Exhibition area.

If you requested special food requirements, your lunch will be located on a dedicated table. Morning and afternoon breaks will be plated specially with your name.

Car parkingCar parking is complimentary within the hotel grounds and subject to availability.

Business loungeEnjoy the magazines and newspapers, sponsored by Mycare.

GENERAL INFORMATION

Venue floor plansThere are two plans in this section.1. Venue layout (note we have removed

some sections so you can only see the relevant areas).

2. Round table floor plan shows you the location for all the presenters for this session.

Delegate surveyTo help planning for future conferences, a survey form is included in this handbook at the back of this section.

When you have completed this survey, re-move it and hand it in at the information desk in the box provided. Those who submit their delegate survey go into a draw to win a $100 Prezzy card.

Recycling name badgesWe are happy to recycle name badges if you like. If you want to hand them in at the end of the conference and they are in good con-dition, we will recycle them.

Transport to airportThe team at the information desk are happy to assist you in co-ordinating block bookings of shuttles to the airport.

PresentationsAll presentations will be loaded onto the conference website in pdf format within two weeks of the conference.

InternetOpen Wi-Fi settings and select Waipuna conference. You should be taken to their website and then enter the password which is ‘nascon’.

Certificate of attendanceShould you require a certificate of attend-ance confirming your hours of learning please inform the Information desk. These will be emailed to you.

Conference dinnerCasino Royale!!

We’re bringing the glitz and glamour plus the thrill of gaming in the casino to you in Banquet room 1 and 2. There will be a finalist team for black jack and one for roulette, with these people receiving a bottle of wine. The winner of each team receives a 6 pack of NZ wines.

Dress to impress as a highroller or consider a black-tie affair that would make James Bond feel at home. Don’t forget your dancing shoes either.

Conference bag treatsThanks for sponsoring the sweets, tissues and hand sanitisers in your bags.

OUR SPONSORSAbout MycareMycare is an easy-to-use app that connects people needing help at home, directly with a community of helpers, home care workers and volunteers.

After finding a suitable worker, users book their visits online and pay them securely through the app. Because Mycare’s service fees are low, clients can buy more care for their money.With over 7000 users, Mycare is already New Zealand’s largest online community for home care. The transparency of reviews and consistent trust and safety processes help clients make informed decisions about which workers they want to hire.

[email protected] 0800 677 700 www.mycare.co.nz

Navigating the pathways in the health and disability sector can be challenging and daunting and people shouldn’t have to be alone in this journey, if they don’t want to be. People should have a strong and capable network of caring and determined people around them to support their aspirations in life. When we talk with the people we support, many say they just want to be like everyone else. It’s a right that doesn’t automatically exist for many people, so realising our goal of an inclusive society requires focus and effort. Whether it’s by destiny or design, we have gathered for that purpose and every day as a team we aim to make a difference in big and small ways. We are Taikura.

The NZ Health Strategy 2016 and its five strategic themes, have provided the framework for this NASCA 2017 Conference. The updated New Zealand Health Strategy sets the directions which New Zealand’s health and disability system needs to take in the future. In his Foreword to the Strategy, the Director-General of Health, Chai Chuah, said: There is general agreement that the challenges we face are complex. But there is also a confidence that we can work together to address these, using the very real strengths of our system and the experience and skills that we bring to our roles.In addition, the disability support system is undergoing change and the Ministry of Health has a lead role in the programme. The Minister for Disability Issues and the Associate Health Minister, Hon Nicky Wagner, when

announcing the Government’s transformation programme, said: Disabled people will experience a real and meaningful difference with the new system. There will be a lot less red tape, more choice about the support on offer, and a range of easy ways to find information through peer or whānau networks and online.The Ministry of Health is pleased to be working alongside NASCA through this exiting time of change.

OUR SPONSORSLifelinks is very proud to yet again be a sponsor of the NASCA conference. Lifelinks is the oldest agency providing this essential work, walking alongside our clients and their whanau.

Starting in July 1995, Lifelinks has continued to be innovative and proactive – ensuring the best possible service is enhanced, valuing what our clients require.Lifelinks has changed its operating function from a deficit needs model to that of a positive Outcomes focussed model, using a strength based model.

Lifelinks was involved in the establishment of NASCA many years ago and Craig Hutchison is the only remaining active member of that original group.

This conference has an amazing program which we know all will enjoy and get a great deal of benefit from. Congratulations to the organising team.

Craig Hutchison, DirectorCASnOVA Productions is very excited to be a sponsor of this conference. Being involved in entertainment here in New Zealand and internationally, we know that this conference will be entertaining as well. But of course, the two days will provide an amazing platform for information, networking and lots of discussion.

In case you don’t know, CASnOVA Productions provides live theatre showcasing mainly NZ writers. WE have also staged internationally recognised productions along with several world premieres.

Film is another large part of our role. We have produced and directed internationally recognised films and have just completed a web series in Los Angeles, focusing on an individual living with a disability. A second web series will be directed by Craig Hutchison later this year.

We know you will enjoy the two days of this conference and look forward to meeting you at any time.

Craig Hutchison, Producer/Director

VENUE FLOOR PLAN

Ground Floor

Lower LevelA

B

I E G

C

HH

F

D

A Hotel reception

B Exhibition hall Registration/catering

C Cole theatre Plenary and breakout

D Banquet room 2 Breakout space

E Carbine room Breakout space

F Banquet room 1 and 2 Conference dinner

G Regent board room Committee meeting room

H Horizon lounge 1 and 2 Round table

I Terrace Room Round table

ROUND TABLE FLOOR PLAN

Ground Floor

Lower LevelA

I E G

C

HH

F

D

A Hotel reception B Exhibition hall 2. Marlon Hepi, Taikura TrustD Banquet room 1 3. Alex Colliss, Care Coordination 4. Luisa De Seymour, Care CoordinationF Banquet room 2 5. Don Sorrenson, Support Net 6. Kym Park, MH NASC: CCDHB & HVDHB, Susan Bowden, Nurse Maud and Paul Moles, Capital Support

G Regent board room 7. Craig Hutchison, LifeLinksE Carbine room 8. Karen Mora and Kelly Harvey, Hawkes Bay NASCH Horizon 1 9. Rex Healy, AccessAbilityH Horizon 2 10. Angela Te Whaiti and Melissa Wilkinson, AccessAbilityI Terrace Room 1. Catherine Bennett and Karen Wilton, Life Unlimited

B

Programm

e

Prog

ram

me

8:00am Registration, arrival tea/coffee Exhibition hall

8:45am Plenary Cole theatre

8:45am Greeting/Powhiri

9:05am HousekeepingCraig Hutchison, MC

9:10am Welcome from conference committeeSonia Hawea, Chair, NZNASCA

9:20am Building your own “crew” with self-directionKylee Black, Self-direction Advisor, Mycare

9:30am Introducing you all to Liam MaloneMark Jeffries, Mycare

9:30am Keynote - I am not disabledLiam Malone, World’s no 1 bladerunner

10:30am Morning break Exhibition hall

11:00am People powered Cole theatre High performance Carbine room One team Banquet room 2

Session chair: Marlon Hepi Lectern Session chair: Simone Newsham Workshop Session chair: Andrew Neas Workshop

11:00am

Is it your decision, our decision or my decision when you need help making decisions? Iris Reuvecamp, Vida Law

Transforming NMDH NASC using the Calderdale FrameworkLisa McIntyre and Nicky Clarke,Nelson Marlborough DHB

Co-funding – from talking the talk to walking the walkJohn Hopkins, Artisan Consulting

11:20am Service improvement by experience based designLisa Bright, Disability Support Link

11:40am Transition to next session

THURSDAY 7 SEPTEMBER 2017

11:45am People powered Cole theatre High performance Carbine room One team Banquet room 2

Session chair: Marlon Hepi Lectern Session chair: Simone Newsham Workshop Session chair: Andrew Neas Workshop

11:45am

Possibilities are now endlessJenny Hogg and Tuti Marie-Robinson, AccessAbility

An active assessment model workshop –benefits to clients, assessors and fundersDr Ricki Smith, Access Care Network Australia

Building bridges to great outcomesKym Park, MH NASC: CCDHB & HVDHBNatalie McDonaldJennie MurphyStephen DickDanie RalphCrystal ShanDeidre Laban

12:05pm Transition

12:10pm Making the most of interRAI dataSusan Bowden, Care Coordination

12:30pm Lunch Exhibition hall

1:30pm Showcasing innovative NASC practice around New Zealand(4 minute overviews of discussions which will then take place in round table format on Friday afternoon)

Cole theatre

1:30pm Introduction/CompereCraig Hutchison, MC

1:35pm 80/20 rule - putting our energy into the things that really matterCatherine Bennett and Karen Wilton, Life Unlimited

1:41pm Community presenceMarlon Hepi, Taikura Trust

1:47pm Supporting entry to residential care and level of care decisions using interRAI data - 2 years onAlex Colliss, Hutt Valley DHB

1:53pm Keeping it real and relevantLuisa De Seymour, Care Coordination Centre

1:59pm Funding allocation vs service allocationDon Sorrenson, Support Net

THURSDAY 7 SEPTEMBER 2017

Showcasing innovative NASC practice around New Zealand Cole theatre

2:05pm Inter NASC, Inter DHB collaborationKym Park, MH NASC: CCDHB & HVDHB, Susan Bowden, Nurse Maud and Paul Moles, Capital Support

2:11pm Discovering what works for remote working employeesCraig Hutchison, LifeLinks

2:17pm “It’s in the plan Stan” using the service planning fields in Socrates to develop a meaningful support plan for clients and providersKaren Mora and Kelly Harvey, Hawkes Bay NASC

2:23pm Opportunities and options – where to with information technology?Rex Healy, AccessAbility

2:26pm Policy, procedure and guidelines – supporting the work we doAngela Te Whaiti and Melissa Wilkinson, AccessAbility

2:30pm Plenary Cole theatre

2:30pm The voices of childrenHoani Jeremy Lambert and Glynis Sandland, Oranga Tamariki - Ministry for Vulnerable Children

3:15pm Afternoon break Exhibition hall

3:45pm Plenary Cole theatre

3:45pm Transforming the disability support systemSacha O’Dea, Ministry of Health and Gerri Pomeroy, CCS Disability Action

4:30pm Thanks and housekeepingCraig Hutchison, MC

4:35pm NASCA AGM Carbine room

5:15pm End of day

6:30pm - 11:00pm

Conference dinner – Casino Royale Banquet room 1 and 2

THURSDAY 7 SEPTEMBER 2017

8:00am Registration, arrival tea/coffee Exhibition hall

8:30am Plenary Cole theatre

8:30am Welcome/housekeepingCraig Hutchison, MC

8:45am Keynote - Working together - pathways to inclusionAnne Hawker, Ministry of Social Development

9:45am Morning break Exhibition hall

10:15am Closer to home Cole theatre High performance Carbine room People powered Banquet room 2

Session chair: Angela TeWhaiti Lectern Session chair: Marlon Hepi Workshop Session chair: Andrew Neas Workshop

10:15amThe opportunity cohousing offers for inclusive home communitiesTony Blackett, AccessAbility

Leading through change - managing transitionsAly McNicoll, NZ Coaching & Mentoring Centre

People powered resources from Te Pou o te Whakaaro NuiFrances Anderson, Te Pou

10:55am Transition to next session

11:00am Closer to home Cole theatre High performance Carbine room People powered Banquet room 2

Session chair: Angela Te Whaiti Lectern Session chair: Marlon Hepi Workshop Session chair: Andrew Neas Lectern

11:00am

Transport design and inclusive communitiesBridget Burdett, TDG Gerri Pomeroy, CCS Disability Action

11:00amResponsiveness in the 3rd ageRosemarie Webb/Tina Bennett, Support Net BOPDHB

Barriers to being a client centered NASCAGlenda Knox, Waitemata / Auckland DHB

11:20am

Caring to the beat: expressing the end of life care and support needs of Pacific older adults and their aiga (family) caregiversOfa Dewes, The University of Auckland

Finally I was heardJenny Hogg and Gerhard Waayer, AccessAbility

11:40am Transition to next session

Plenary Cole theatre

11:45am Keynote - 1 million names in braille Julie Woods, That Blind Lady

FRIDAY 8 SEPTEMBER 2017

FRIDAY 8 SEPTEMBER 201712:00pm Lunch Exhibition hall

1:00pm NASC Innovations: roundtable presentations

Locations No. Choose any 3 x 25 minute presentations to attend during this session. Each presenter will repeat their presentation at 1:00pm, 1:30pm and 2:00pm . Please see the floor plan with its numbering to assist your way finding.

Terrace room 1 80/20 rule - putting our energy into the things that really matter Catherine Bennett and Karen Wilton, Life Unlimited

Exhibition hall 2 Community presence

Marlon Hepi, Taikura Trust

Banquet room 1 3 Supporting entry to residential care and level of care decisions using interRAI data - 2 years on

Alex Colliss, Hutt Valley DHB

Banquet room 1 4 Keeping it real and relevant

Luisa De Seymour, Care Coordination Centre

Banquet room 2 5 Funding allocation vs service allocation

Don Sorrenson, Support Net

Banquet room 2 6 Inter NASC, Inter DHB collaboration

Kym Park, MH NASC: CCDHB & HVDHB, Susan Bowden, Nurse Maud and Paul Moles, Capital Support

Regent board room 7 Discovering what works for remote working employees

Craig Hutchison, LifeLinks

Carbine room 8 “It’s in the plan Stan” using the service planning fields in Socrates to develop a meaningful support plan for clients and providers

Karen Mora and Kelly Harvey, Hawkes Bay NASC

Horizon lounge 1 9 Opportunities and options – where to with information technology?

Rex Healy, AccessAbility

Horizon lounge 2 10 Policy, procedure and guidelines – supporting the work we do

Angela Te Whaiti and Melissa Wilkinson, AccessAbility

2:25pm Afternoon break Exhibition hall

2:45pm Plenary Cole theatre

2:45pm Keynote - Why not! What a blind woman said to “Do you want to referee a game of nude touch rugby?” and more Julie Woods, That Blind Lady

3:45pm Conference close and farewell/PoroporoakiSonia Hawea, Chair, NZNASCA

4:00pm Conference concludes

PRESENTERS

Thursday

Thur

sday

HousekeepingThursday 7 September, 9:05am – 9:10am

Craig Hutchison, MCCraig Hutchison is not new to the MC role. In fact, he has been the MC at most of the previous NASCA conferences.

Craig is the last active member of the original NASCA which he was a party to establishing in the late 1990s.

Craig started LifeLinks in July 1995, the first of the current NASCs under the then Regional Health Authorities.

Born with a couple of disabilities himself, has driven Craig to being proactive, innovative and always looking to find ways to improve service delivery to the disability community and especially the way NASCs operate is foremost in Craig’s vision.

Another string to Craig’s bow is theatre and film. He has a very successful company that provides three shows per year and has received international recognition for his film directing.

Craig knows the MC role is primarily keeping the show running smoothly, on track and ON TIME – So be afraid.

Enjoy!

Welcome from conference committee Thursday 7 September, 9:10am – 9:20am

Sonia Hawea, Chair, NZNASCA

Sonia descends from the iwi of Ngati Kahungunu, Toa Rangatira, Tuwharetoa and Ngai Tahu. She

was elected as Chairperson in 2016. Sonia has been an elected member of the NASCA Executive

for most of her 15 years working in the NASC world.

Welcome from MycareThursday 7 September, 9:20am – 9:30am

Kylee Black, Self-direction Advisor, Mycare

Kylee joined the Mycare team in 2017 as an advisor and advocate of self-direction.

She is one of the first users of Enabling Good Lives, which enables Kylee to directly manage her government funding and hire her own workers.

With the support of her “crew” (Kylee’s independent support workers), Kylee inspires individuals and industry alike as a pioneer of self-direction.

Building your own “crew” with self-directionKylee shares her personal journey with the Mycare community about self-direction and how it has helped her live life her way.

KeynoteThursday 7 September, 9:30am – 10:30am

Liam MaloneLiam Malone is the world number one in the sport of Bladerunning. In 2014 he turned his life around after hitting rock bottom while at university. He went onto win two gold medals and a silver medal at the 2016 Rio Paralympic Games. He also broke the previous Paralympic records held by Oscar Pistorius. His times on the track make him New Zealand’s second fastest 400m sprinter ever – legs or not.

Liam was born without fibular bones. This resulted in both of his feet being amputated when he was 18 months old. Liam enjoys arguing against the notion that he is disabled both figuratively and through his actions. At the age of 12 his mother was diagnosed with stage 3 bowel cancer. She battled the disease for 6 years before passing away when Liam was 18.

Liam studied at the University of Victoria while training for the Paralympic games. Liam finished his studies in 2016 gaining a Bachelor of Commerce degree majoring in Marketing and International Business.

Liam’s awards include the New Zealand Order of Merit, Disabled Sportsperson of the Year at the 54th Halberg Awards, the Key to the City of Nelson, M2 New Zealand man of the year and winner of the Sovereign Insurance ‘Make a Difference’ start up competition in 2015.

Although a professional athlete, Liam insists his real interests lie outside the world of sport. He has a passion for technology, innovation, business and start-up’s. He also has his eye on the entertainment industry and will look to create a career in acting over the next decade. Liam is a dynamic and passionate presenter - who can cater his story and experiences so they are relevant for business keynotes to school presentations to after dinner entertaining addresses.

Liam thrives on talking about adversity, achieving your dreams, challenge and technology.

I am not disabledJoin Liam and hear about his experiences and take on the world, specifically:

• His childhood, back ground and the impact of being labelled disabled from a young age• All his failures to date & why he does not let them define him• The strategies (rituals, habits and philosophies) that he has implemented that allowed him to turn his life around at rock bottom, take control and be happy• His view on the social label disabled/disability & the future he sees for those with ‘disabilities’ • How he plans to use technology to become the fastest person on the planet

NOTES PAGE

NOTES PAGE

People powered Thursday 7 September, 11:00am – 12:30pm

Location: Cole theatre

Session chair: Marlon Hepi

Is it your decision, our decision or my decision when you need help making decisions?Thursday 7 September, 11:00am – 11:40am

Helping people make decisions or making decisions for them when they can no longer decide - supported and substituted decision-making in the current legal framework.

Iris ReuvecampIris is a Principal at Vida Law in Wellington. Iris is a health and disability law specialist with many years experience in the health and disability sector. Iris advises government departments and crown entities (in particular DHBs) and has worked extensively with providers of health and disability services, and their insurers, in both the public and private sector across NZ.

Iris has an interest in, and commitment to, mental capacity law, and in particular where a person is no longer able to make a healthcare decisions themselves. Iris contributes to improving awareness about health law matters by speaking in a range of forums. Iris is well respected for her expertise, and has presented at NASCA forums on several occasions.

Possibilities are now endlessThursday 7 September, 11:45am – 12:05pm

At aged 17 Brittney who lives with a physical disability ended up living at a facility that provided respite for people with Mental Health experiences.

We walk through with Brittney her journey of the many mixed emotions over the two years she was under the umbrella of a service provider. Brittney shares her experience through a short video clip and where she is now after leaving a service provider and finally finding the courage and resources to truly experience what she sees as her own ‘Good Life’.

Brittney’s journey highlights the partnership of NASC and LAC and how by working in true partnership Brittney became truly empowered and no longer needed any support from Mental Health providers.

Brittney now lives in her own two bedroom flat with a flatmate she chose and has many new meaningful relationships with people that she has met by becoming connected back into community.

This emotional journey shows that the possibilities can be endless when we all work together being truly creative in our approach to the people we serve.

Jenny HoggJenny Hogg has worked in the field of Health and Disability for more than 20 years and currently is a Local Area Coordinator / Team Leader based in Invercargill. Jenny is passionate around the principles of Social Role valorisation and walking alongside individuals to find their own Good Life.

Tuti Marie-RobinsonTuti Marie-Robinson has worked with the AccessAbility NASC for the past 8 years as a Service Facilitator in their Children Young Persons Team. Tuti is passionate with the work she does with the NASC and finds the experience of working alongside families as an honour and not something to be taken for granted. Tuti is a great believer in people with disabilities making

individual choices in what they see as their good life, then aiming to reach that goal.

Making the most of interRAI dataThursday 7 September, 12:10pm – 12:30pm

InterRAI has now been used in NZ for over 10 years, and been the mandatory tool for older persons’ assessments and entry to residential care for over 5 years, and so a depth of information and trends are held within the Momentum system. This presentation will be an overview of the types of data available at client, DHB, regional and national level, and share some of the ways this can be utilised to enhance the provision of NASC services and the support to clients in the community.

Susan BowdenSusan Bowden is the Service Manager for the Care Coordination services in the Wellington Region. Susan is a registered nurse who has held clinical and managerial roles in a number of different settings, the last 10 with Care Coordination.

The Care Coordination services have been using interRAI since its pilot over 10 years ago, and Susan is a firm believer in the benefit of this tool, and what it offers at client level and wider.

NOTE PAGE

NOTE PAGE

High performanceThursday 7 September, 11:00am - 12:30pm

Location: Carbine room

Session chair: Simone Newsham

Transforming NMDH NASC using the Calderdale FrameworkThursday 7 September, 11:00am – 11:20am

The Calderdale Framework has been fully endorsed by the South Island Alliance. It is a tool that supports registered staff to skill mix and trains non-registered staff to safely complete clinical tasks delegated by health professionals. It has robust clinical governance structure through which it is able to ensure quality and safety for clients.

NASC Team Members Nicola Clarke and Lisa McIntyre (Occupational Therapists) are trainee Calderdale Framework facilitators and are utilizing the framework as a tool to roll out a new service model to our NASC team and the wider stake holders.

This presentation provides an overview of the interface between the client, NASC, allied health and support workers from Home Based Support Services.

Within our NASC team at NMH a new service model has been developed to coincide with HBSS contractual change from a fee for service to a bulk funding model. The NASC has been reconfigured in its structure towards a restorative model. Three teams have been developed:

1. Referral Hub to use the InterRAI contact assessment to screen for allocation into non-complex, complex and rehabilitation streams. 2. Maintenance team to work closely with the HBSS providers to monitor and manage clients who are classified as complex. 3. Rehabilitation team 6-week intensive rehabilitation intervention delivered by NASC staff with dedicated support worker roles to assist in the roll-out of interventions to maximise independence after a medical event or period of functional decline.

The NASC team develop rehabilitation goals using the outcomes of the Interrai as a guide. They learn safe skill sharing between disciplines to enable them to train support workers in a wide range of specific delegated clinical tasks instructions to meet the rehabilitation goals. New ways of working are measured, reviewed refined and embedded into practice. NASC will be accredited to prescribe basic equipment in the home therefore reducing duplication. This reduced duplication will result in immediate NASC and allied health reduced wait lists and more timely intervention.

Lisa McIntyre and Nicky ClarkeLisa McIntyre (left) UK trained Occupational Therapist and Nicky Clarke, (right) Otago trained Occupational Therapist have both been part of NMDH NASC for the past 5 years. They have taken on board a new challenge and embarked on The Calderdale Framework Facilitator training. Both Occupational Therapists have been instrumental in its role out to effect change within the NASC team in Nelson. They are working towards a new way of facilitating the rehabilitation for clients within Home Based Support Services and wider stake holders.

Service improvement by experience based designThursday 7 September, 11:20am - 11:40am

The presentation will outline the process of experience based design within the context of the service improvement project currently underway for Disability Support Link. By the time of the conference we will have a good idea of areas in which we could make improvements and will be able to present these along with various insights around the challenges and celebrations involved in working with this method.

Lisa BrightLisa is a Needs Assessor Service Coordinator/ Registered Social Worker currently employed with Disability Support Link in Hamilton. She works passionately in a strengths-based person centred manner, and believes that all people should have the right to manage their own wellbeing in a way that is self-determined and gives purpose to their lives. She feels privileged to be able to be a part of a project that involves people at design level in the changes that will impact upon their care.

An active assessment model workshop – benefits to clients, assessors and fundersThursday 7 September, 11:45am - 12:30pm

ACNA employs more than 100 assessors who complete more than 40,000 aged care assessments per annum in four States of Australia and does so using an active (show me) assessment model which our evaluation indicates better outcomes for clients and funders and a more satisfying work environment for assessors and support workers.

We have developed and trained more than 100 assessors operating in Western Australia based on the successful Silver Chain Home Independence Model and, as a result, all new aged care clients have the opportunity to benefit from a restorative approach before consideration is given to ongoing support.

Dr Ricki Smith Ricki Smith leads an independent assessment and client care coordination organisation that supports older Australians, carers, and people with disabilities gain access to the support they need to live independent lives. She is also the recipient of a 2016 Churchill Fellowship where she explored restorative approaches to aged care assessments and service delivery in NZ, the UK and Denmark.

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One teamThursday 7 September, 11:00am - 12:30pm

Location: Banquet room 2

Session chair: Andrew Neas

Co-funding - from talking the talk to walking the walkThursday 7 September, 11:00am - 11:40am

Using two real-life cases as examples, this practical, hands-on workshop will illustrate a model (the “Victoria Station” model) of co-funding that has been developed to establish intersectoral collaborative co-funding as a viable, sustainable effective and cost-efficient approach to people with high and complex needs arising from two or more conditions or disabilities.

John HopkinsJohn Hopkins is an Auckland-graduated, Dunedin-trained Psychiatrist, who in an extensive career has had experience in rehabilitation psychiatry, disability psychiatry, old-age psychiatry and in recent years, consultation-liaison psychiatry. He has a long-established interest in needs assessment and has operated in the “borderland” between mental health, physical health and disability for the past 20 years; an experience which has sparked an abiding interest in intersectoral, collaborative working.

Building bridges to great outcomesThursday 7 September, 11:45am - 12:30pm

Within the population there are people who fall into the gaps between services. This can be due to eligibility criteria or service provision. Many of these people have needs that make their situation seem extremely complex. The presentation by CCDHB/HVDHB Mental Health NASC will demonstrate two such challenging situations and what the contributing factors were to more successful outcomes.

What makes a difference? Knowing what the person wants, values and focus, hope for the future, quality of life, working together.

How many layers need to be unpicked to really understand what needs to happen?

Ultimately getting it right is about good communication at multiple levels.

Team presentation articulating the successful work in the following areas:

• Working between MH NASC and HOP

• Working Between MH NASC and DSS NASC

• Working with multiple services to get best outcomes

• Supporting a person with complex needs to transition from residential services to independent living

• Achieving good outcomes with a person with complex MH and AOD issues.

PresentersNatalie McDonald: Social Worker, Mental Health Needs Assessor, Service Coordinator.

Jennie Murphy: Registered Nurse, Mental Health Needs Assessor, Service Coordinator.

Stephen Dick: Registered Nurse, Mental Health Needs Assessor, Service Coordinator.

Danie Ralph: Registered Nurse, Mental Health Needs Assessor, Service Coordinator.

Crystal Shan: Registered Nurse, Mental Health Needs Assessor, Service Coordinator.

Deidre Laban: Occupational Therapist, Mental Health Needs Assessor, Service Coordinator.

Kym Park: Registered Nurse, Team Leader MH NASC.

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Showcasing innovative NASC practice around New Zealand Thursday 7 September, 1:30pm - 2:30pm

1. 80/20 rule - putting our energy into the things that really matter Catherine Bennett and Karen Wilton, Life Unlimited

2. Community presence Marlon Hepi, Taikura Trust

3. Supporting entry to residential care and level of care decisions using interRAI data - 2 years on Alex Colliss, Hutt Valley DHB

4. Undertaking InterRAI assessments for Pacific people Luisa De Seymour, Capital Coast DHB

5. Funding allocation vs service allocation Don Sorrenson, Support Net

6. Inter NASC, Inter DHB collaboration Kym Park, MH NASC: CCDHB & HVDHB, Susan Bowden, Nurse Maud and Paul Moles, Capital Support

7. Discovering what works for remote working employees Craig Hutchison, LifeLinks

8. It’s in the plan Stan Karen Mora and Kelly Harvey, Hawkes Bay NASC

9. Opportunities and options – where to with information technology? Rex Healy, AccessAbility

10. Policy, procedure and guidelines – supporting the work we do Angela Te Whaiti and Melissa Wilkinson, AccessAbility

PlenaryThursday 7 September, 2:30pm – 3:15pm

Hoani Jeremy LambertJeremy (Ngati Kahungunu ki Wairoa) recently joined Oranga Tamariki as the DCE Voices of Children, Tamariki Advocate. In this role, Jeremy is responsible for:

1. ensuring the voices of children and young people are heard in all strategy, design and policy processes and are represented in the leadership group

2. holding the primary relationship with the Office of the Children’s Commissioner and with the independent advocacy group for care- experienced children and young people, VOYCE

3. providing service design, including operational policy

4. engaging New Zealanders in the mission of keeping children safe and improving their wellbeing.

Jeremy came to Oranga Tamariki from the Ministry of Foreign Affairs and Trade (MFAT) where he was working as a diplomat in their Asia and Americas Group. He joined MFAT as the head of communications and led whole-of-government international communications responses to issues such as the Botulism Scare (2013) and the 1080 blackmail threat to poison infant milk powder in 2014.

Prior to his time at MFAT, Jeremy worked in a series of director’s roles at the Ministry of Agriculture and Forestry (MAF) leading their communications, strategy and cargo operations functions. Whilst at MAF, he completed an Executive Masters in Public Administration from the Australia and New Zealand School of Government.

As well as extensive public sector experience, Jeremy is a skilled advocate having successfully lobbied for social justice and health reforms on behalf of New Zealand’s LGBTIQ communities. He is a former chair of the New Zealand AIDS Foundation.

Jeremy co-parents 4-year-old Molly-Mae with his partner, and two mums.

Glynis SandlandGlynis (Ngati Kuri, Ngapuhi) joined Oranga Tamariki in June 2017 in the newly created role of DCE Children & Family Services, North.

In this key operational role covering six regions and 29 sites from Te Tai Tokerau through to the Bay of Plenty, Glynis is responsible for:

• intensive intervention

• assessment and investigation

• care and protection Family Group Conferences

• site care-related work - including care placements and social work support to children in care

• existing transitions services

• the national contact centre

• and specialist services, accountable for lead disability and clinical services-related work.

Glynis previously worked at the Auckland Council, where she was responsible for the design and optimisation of their customer services area to support improved client-centred outcomes. An experienced senior manager, Glynis has led large operational teams and complex projects and has extensive management experience in operations, human resources and transformation, most recently within the banking industry as the head of operations and call centres.

Glynis grew up in Porirua but has lived in Auckland for a number of years where she and her husband, Danny, have raised two children who are currently studying at tertiary level.

The voices of children“Take care of our children. Take care of what they hear, take care of what they see, take care of what they feel. For how the children grow, so will be the shape of Aotearoa.”

- Dame Whina Cooper

In April 2015, the Minister for Social Development established an expert panel with a mandate to determine how to tackle the most pressing issue to face contemporary New Zealand: How can we transform the lives of our vulnerable children once and for all?

This review was different from its predecessors because alongside caregivers, families and front-line staff, it prioritised the voices of vulnerable children and young people throughout its reflections and design processes. Never before were children and young people considered as vital participants in delivering the solution that determined their lives.

Today, a new group in Oranga Tamariki plays a critical role in advocating for children and young people to be heard and listened to by all aspects of the new Ministry and across the wider children’s sector.

The DCE Voices of Children and Tamariki Advocate, Hoani Jeremy Lambert, was confirmed into the role following the final stage of the recruitment process – acceptance by a panel of children and young people currently living in state care.

For Glynis Sandland, the voices of children and young people are having a significant impact on the way four new sites in the North are being designed. Our future sites will be welcoming and inviting for children and young people, not scary and intimidating.

Based on data collected during extensive empathy and co-design work that took place on behalf of the Expert Panel in 2015, children and young people in care have been very clear about what they want and expect of the new Ministry.

Their voices are purposefully and meaningfully being put at the centre of our efforts when designing and implementing services for Oranga Tamariki.

PlenaryThursday 7 September, 3:45pm – 4:30pm

Sacha O’DeaSacha O’Dea joined the Ministry of Health in March 2017 to lead the co-design process with the disability sector to begin a nationwide transformation of the disability support system.

Sacha has been involved in Enabling Good Lives since 2013 in her previous role as a General Manager, Working Age Policy at the Ministry of Social Development. In 2014, Sacha led the government delegation for New Zealand’s first examination of its progress in implementing the United Nations Convention for Rights of Persons with Disabilities.

Sacha has had a number of policy and operational roles in the public sector agencies including ACC, the Department of Labour and the Ministry of Housing.

Gerri PomeroyGerri is a member of the Waikato and National Enabling Good Lives Leadership Groups and also a member of the co-design group for system transformation.

She has been a member of Disabled Person’s Assembly since 2000. She chairs the Waikato Assembly and is a member of the National Executive Committee. She takes up a role as National President at the AGM in November.

Transforming the disability support system Gerri and Sacha were part of the co-design group who developed the high level design for the new disability support system based on the Enabling Good Lives vision and principles. In their presentation, they will talk about:

• the co-design process

• key features of the new disability support system

• the implications for NASCs

• what comes next to turn the high level design into a new disability support system in MidCentral from 1 July 2018

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Friday

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KeynoteFriday 8 September, 8:45am - 9:45am

Anne HawkerI have worked at the Ministry of Social Development for 10 years as their Principal Disability Adviser.

Prior to that I worked at ACC and Ministry of Health. In my voluntary roles, I have worked with the disability sector at a local, regional, National and International level including being Past President of DPA (NZ) and Rehabilitation International.

I have 40 years of experience in the disability sector working as a provider, advocate; funder; adviser; and policy adviser.

Working together - pathways to inclusionGiven the UNCPRD and the revised NZ Disability Strategy, there is greater focus on outcomes for to ensure disabled people are contributing citizens.

How NASC’s, in partnership with MSd, help achieve one of those outcomes which is employment. How do we work together at a National, regional, and local level to achieve those outcomes?

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Closer to homeFriday 8 September, 10:15am – 11:40am

Location: Banquet room 2

Session chair: Angela Te Whaiti

The opportunity cohousing offers for inclusive home communitiesFriday 8 September, 10:15am - 10:55am

Cohousing is where people live in their own private homes organised in a cluster and sharing resources such as a common house with commercial kitchen, gardens and orchards, workshop, guest accommodation and tools. People self-manage the cohousing community through developed consensus building tools promoting active citizenship. Most cohousing communities feature common meals twice or more per week that are the heart of social exchange. Some share cars and other resources.

I live in a cohousing community and have observed people living well with difference within our community. I am presently studying the international experience of disability in cohousing and the opportunity cohousing offers disabled people to live in an active community that is inclusive and diverse, includes disability and other identities, and enables active citizenship, knowing your neighbours, being known by your neighbours. This leads to relationship, and the opportunity to contribute and accept support from others on the basis of friendship, or at least ‘neighbourliness’.

This is an exciting set of learning that I am happy to share. AccessAbility is considering how we may assist with the implementation of new cohousing communities in NZ in which diversity is welcome, designed for and includes disability in a normative ratio with the general community.

Tony BlackettI am CEO of AccessAbiltiy and ImagineBetter. I am uncle to a bright young man with developmental disability and have worked in the disability, international development and environmental sectors through my career.

Transport design and inclusive communitiesFriday 8 September, 11:00am - 11:40am

Transport comes up time and again as a major issue in the lives of older people and those with disability. Access to safe, convenient and reliable transport choices affects all aspects of peoples’ lives. Barriers to access can have direct effects on peoples’ health, for example if they cannot access health care or support. Transport is also an indirect factor in wellbeing. Walking – on foot and using all manner of mobility aids – keeps many people healthy and active in their communities, but if it is not easy or safe, people are less likely to walk on the streets where they live. Public and community transport options also contribute to peoples’ physical and mental health, by encouraging active and inclusive lives filled with positive social interaction.

However, the way that decisions are made in the transport sector are not often clear to people in community. This presentation will explain some of the complexity behind decision making in the professional transport industry, to help delegates understand what they can do

about poor transport choices in their local area, including how to be involved. Some current research and policy projects in transport will also be described, to improve understanding of the ways that local and national government are trying to improve the links between transport and wellbeing for all people. The presentation will also discuss how accessibility for older people and those with disability can be valued, to justify investment in a more inclusive society.

Bridget BurdettBridget (left) is a Chartered Engineer, Member of the Institute of Professional Engineers New Zealand, and Principal Researcher at transport consultancy TDG, in Hamilton. She works on transport research and policy, with a focus on the ways that transport supports wellbeing for individuals, communities and the country. Bridget is also a PhD student in cognitive psychology at the University of Waikato, studying mind wandering during driving.

Gerri PomeroyGerri (right) is President Elect of the New Zealand Disabled Persons Assembly; a Be Leadership alumni’s; and the Access Co-ordinator for CCS Disability Action in the Waikato Branch. She works collaboratively with relevant organisations to improve equity of disabled people’s participation. Gerri is actively involved in the disability sector and is the President of the Waikato Branch of the Disabled Person’s Assembly (DPA), a member of the National Executive DPA and part of the Enabling Good Lives Waikato Demonstration Leadership Group. Gerri has used a wheelchair since late 2006. In her spare time, she is a dedicated grandmother to her five grandchildren who live in Hamilton.

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High performanceFriday 8 September, 10:15am – 11:40am

Location: Carbine room

Session chair: Marlon Hepi

Leading through change - managing transitionsFriday 8 September, 10:15am – 10:55am

To give your change efforts the best chance of succeeding, it is important that your leaders have the skills to help people navigate their way through the change process. This practical workshop helps leaders take a coaching approach to leading through change and transformation. It takes a look at why change is so hard for human beings, maps out the transition process, identifies the 3 main concerns for people in change and provides tools and skills for helping people navigate their way through their own unique transition process.

Participants walk away with a 3-step tool for coaching through change. and a better understanding of what people need from their leaders along the way.

Aly McNicollAly has over 20 years of experience as a trainer, consultant, and leadership development practitioner in the not for profit sector. She has worked with hundreds of leaders and managers, helping them to navigate the challenges they face delivering impossible tasks on minimal resources.

For 20 years Aly was a senior lecturer on the Graduate Diploma in Not for Profit Management at Unitec Institute of Technology in Auckland and she is a regular presenter at international conferences.

Responsiveness in the 3rd ageFriday 8 September, 11:00am – 11:20am

With the increasing age and complexity of clients who are supported to remain in the community it is imperative that a model of home care support is evidence based, sustainable and responsive to the needs of clients.

In September 2016 Bay of Plenty introduced a new service model with the aim of ensuring that services are outcome focussed, centred on the person’s health and social needs and delivered in a flexible way to support clients, family/whanau to live the best possible quality of life with an ageing in place focus.

This model was designed by BOPDHB NASC-Support Net (Team Leader, Systems Clinician, and Lead Practitioner), BOPDHB Planning and Funding Health of Older People Portfolio Managers, Clinical Advisory group (including Geriatricians, Allied health and Maori Health Service). Stake holder groups including client and providers were also consulted. Based on BOPDHB client information from 2 years of interRAI Home care assessments (3754) an algorithm was developed. After extensive analysis 3 interRAI outcome measures and 2 CAPS were chosen to profile clients into groups or clusters which best reflected an outcomes-based approach to service delivery. Eight clusters were identified where support could be targeted to either facilitate improvement, prevent decline or sustain function. These services not only address the client’s clinical needs but also emphasise the promotion of healthy lifestyles, daily routines, socialisation, social support, exercise, autonomy and control. To enable this, the menu of services was extended with a shift in focus from only funding home help and personal care tasks.

Rosemarie Webb and Tina BennettCo-presented by Rosemarie Webb (BA Psychology) and Tina Bennett (NZRN)

Rosemarie (left) is the Regional Team Leader at Support Net and Tina (right) is a Need Assessor/ Service Co-ordinator and the former Lead Practitioner.

Both have extensive experience in roles working with older people and their families and have a strong commitment to quality and innovation in service delivery.

Caring to the beat: Expressing the end of life care and support needs of Pacific older adults and their aiga (family) caregiversFriday 8 September, 11:20am – 11:40am

Governments have called for programmes and policies that shift palliative care into the community. As a result, family caregiver responsibilities have increased. Already it has been estimated that family caregivers provide 75-90% of home-based care for people near the end of life. With the added responsibility comes considerable burden. Caregivers may be unwell themselves as well as financially compromised. Pacific caregivers in New Zealand are among those at particular risk due to the additional socioeconomic pressures they confront. However, little is known about how best to ameliorate the challenges they face and how their needs and access to palliative support and care may be met by health services.

The goal of our research, therefore, was to add to evidence-based knowledge about the experiences and expectations of aiga carers and families, and identify approaches to palliative care services that healthcare providers can use. Furthermore, our intention was to translate that knowledge into digital stories and capture short videos in which aiga speak for themselves about their experiences providing care.

This presentation will describe the project we undertook with members of the Pacific community to achieve our research goals. We will explain the application of our research design, discuss the results of the study and show the short music video and digital resources. People attending this presentation will gain knowledge useful for engaging with local communities, addressing related needs to palliative and end of life care and support, and creating resources of particular value for groups underrepresented in palliative care research.

Ofa DewesDr Ofa Dewes is a Pacific health researcher committed to improving Pacific health outcomes across the lifespan. Before joining the University of Auckland in 2005, Ofa worked in the public, private and international sectors. She is leading a National Science Challenge (NSC) Ageing Well study at the School of Nursing to explore the needs of Pacific older adults at end-of-life. She is also Affiliate Investigator with the Maurice Wilkins Centre, a Centre of Research Excellence in bio-molecular discovery. Ofa is a member of the Science Leadership Team for the Healthier Lives NSC, Health Research Council Pacific Committee, and Journal for Primary Health Care Editorial Board.

She is Fiji-born of Rotuman/Tongan/Tuvaluan ethnicity with affiliation to Ngati Porou.

We provide

Theatre and Film Directing

Production Management

Event Organising & Management

Lighting Design

Promotional Videos

We have won awards on the international arena for films

Contact us

www.casnova.co.nz

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People poweredFriday 8 September, 10:15am – 11:40am

Location: Cole theatre

Session chair: Andrew Neas

People powered resources from Te Pou o te Whakaaro NuiFriday 8 September, 10:15am - 10:55am

The many aspects of sector transformation that are currently being trialled, tested, explored and debated, all centre around creating approaches that have people at the heart of the process and increase flexibility, choice, and control. This discussion will provide an overview of a range of tools that Te Pou o te Whakaaro nui offers in support of this person centred aim.

Te Pou o te Whakaaro Nui is the national centre for workforce development for mental health, addiction, and disability. All of the resources to be profiled have been produced in partnership with disabled people and the sector. They provide a framework for rights based conversations between people seeking support and people offering support options.

A sample of these resources includes: Let’s get real; values and skills framework for disability, mental health and addiction; Kia Noho Rangatira Ai T-tou; Human Rights and the United Nations Convention on the Rights of Persons with Disabilities; Autism related resources, and Te Reo Hapai, the language of enrichment.

Frances AndersonFrances Anderson has worked for 25 years in the not for profit sector across mental health, disability, and primary and public health.

The common thread in these roles has been a commitment to advancing human rights, justice and equity.

She brings this experience to her current role as Programme Lead Disability at Te Pou o te Whakaaro Nui.

Barriers to being a client centered NASCFriday 8 September, 11:00am - 11:20am

In principle NASC’s are meant to provide an objective assessment that reflects / supports the wishes of the client. I.e. are client

centred. the NGO contracts we access manage have a similar purpose., this is not so easy.

This discussion looks at what influences/ impacts on how client centred we can be. e.g. issues of informed consent. Rights. Choice. Recovery. And what can be done to change it?

Glenda KnoxSocial worker. Experience in running ADHB CSW service. Running WDHB Res Rehab and devolving it to NGO sector and have been supporting the WDHB MH NASC since 2005 and the ADHB since 2013.

Finally I was heardFriday 8 September, 11:20am - 11:40am

Mary was in her mid 50’s and had spent her life living in community until a decision was made by her aging mother whom held EPOA (both personal care & welfare as well as property) that actually her daughter would have a better life living in a residential setting. Mary’s journey showcases the outcomes good and bad when a person is placed in a setting that they do not wish to be. Jenny Hogg ,Local Area Coordinator and Gerhard Waayer, Service Facilitator will walk you through a wonderful collaborative approach and how within only a few weeks Mary went from feeling unheard, angry and frustrated to becoming fully empowered to finding what her own good life would be.

This presentation will take you through the outcomes that can be achieved when we all work together working in complete partnership with the person we serve. Mary’s journey talks through a two-year period of her life and takes you through what steps were taken to find true happiness again and a real sense of belonging and purpose in her community.

Jenny HoggJenny Hogg (left) has worked in the field of Health and Disability for more than 20 years and currently is a Local Area Coordinator / Team Leader based in Invercargill. Jenny is passionate around the principles of social role valorisation and walking alongside individuals to find their own ‘good life’.

Gerhard WaayerGerhard Waayer (right) has a background of having worked in the fields of Health, Disability & Older Persons Health for over 15 years, for the last 3 years I have worked as a Service Facilitator/Co-Ordinator at AccessAbility, the Disability NASC for Otago & Southland.

As a Social Worker by qualification I endeavour to uphold the ethic’s and values of the service I work for but also uphold the privilege my role presents me with working with other people.

KeynoteFriday 8 September, 11:45am - 12:00pm

Julie WoodsJulie Woods a.k.a. ‘that blind woman’ has never let the loss of her sight hold her back. She has taught herself how to read Braille, cook, juggle single parenting and has carved a career as a professional speaker, coach and truffle maker!

After going blind in 1997, Julie has made thousands of truffles, written a book, walked nine half marathons, gone up in a hot air balloon, refereed not one, not two, but three games of nude touch rugby and spoken to the NZ Prime Minister and the Governor General at Government House.

In January 2009 Julie attended the 200th birthday celebrations of Louis Braille in Paris and on the way home popped into Petra in Jordan to visit her first wonder of the world. From that day on she set herself a goal of visiting the seven wonders of the world with her husband Ron. When she’d done that, she then set

her sights on travelling to 50 countries by the time she was 50!

When you hear her speak you will find out which two small words have taken Julie from that hospital waiting room in 1997 to living life as a daring adventure.

1 million names in brailleMeet that blind woman Julie Woods who has a dream of writing the names of 1 million people in braille! After going blind in 1997, and then becoming a single blind parent in 2001, Julie said why not to learning braille. Come along and collect your name in braille and help Julie achieve her dream. She will also show you how to meet and greet a blind person and tell you what happened when she met her ex-husband a few years later in an inner city bar!

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ROUND TABLE FLOOR PLAN

Ground Floor

Lower LevelA

I E G

C

HH

F

D

A Hotel reception B Exhibition hall 2. Marlon Hepi, Taikura TrustD Banquet room 1 3. Alex Colliss, Care Coordination 4. Luisa De Seymour, Care CoordinationF Banquet room 2 5. Don Sorrenson, Support Net 6. Kym Park, MH NASC: CCDHB & HVDHB, Susan Bowden, Nurse Maud and Paul Moles, Capital Support

G Regent board room 7. Craig Hutchison, LifeLinksE Carbine room 8. Karen Mora and Kelly Harvey, Hawkes Bay NASCH Horizon 1 9. Rex Healy, AccessAbilityH Horizon 2 10. Angela Te Whaiti and Melissa Wilkinson, AccessAbilityI Terrace Room 1. Catherine Bennett and Karen Wilton, Life Unlimited

B

Showcasing innovative NASC practice around New Zealand Friday 8 September, 1:00pm - 2:25pm

Choose any 3 x 25 minute presentations to attend during this session. Each presenter will repeat their presentation at 1:00pm, 1:30pm and 2:00pm.

Please see the floor plan with its numbering to assist your way finding.

No Title Room1. 80/20 rule - putting our energy into the things that really matter Terrace room Catherine Bennett and Karen Wilton, Life Unlimited

2. Community presence Exhibition hall Marlon Hepi, Taikura Trust

3. Supporting entry to residential care and level of care decisions Banquet room 1 using interRAI data - 2 years on Alex Colliss, Hutt Valley DHB

4. Undertaking InterRAI assessments for Pacific people Banquet room 1 Luisa De Seymour, Capital Coast DHB

5. Funding allocation vs service allocation Banquet room 2 Don Sorrenson, Support Net

6. Inter NASC, Inter DHB collaboration Banquet room 2 Kym Park, MH NASC: CCDHB & HVDHB, Susan Bowden, Nurse Maud and Paul Moles, Capital Support

7. Discovering what works for remote working employees Regent board room Craig Hutchison, LifeLinks

8. It’s in the plan Stan Carbine room Karen Mora and Kelly Harvey, Hawkes Bay NASC

9. Opportunities and options – where to with information Horizon lounge 1 technology? Rex Healy, AccessAbility

10. Policy, procedure and guidelines – supporting the work we do Horizon lounge 2 Angela Te Whaiti and Melissa Wilkinson, AccessAbility

KeynoteFriday 8 September, 2:45pm - 3:45pm

Julie WoodsAs if going blind at the age of 31 wasn’t enough, Julie Woods got to have another bite at the extraordinary change cherry when she became a single blind parent in 2001.

Julie has spoken nationwide to thousands of New Zealanders about her life as a blind woman and single parent and how as an ordinary person she adapted to her extraordinary change through learning loads of new skills including braille. She went on to gain a prestigious role as Braille Awareness Consultant at the Royal New Zealand Foundation of the Blind and is now a life coach and professional speaker.

Julie’s a dab hand at cooking without looking and in March 2007 got to try out baking “those bloody truffles again” on all the people she thanked at her 10 years’ blind party. There’s no doubt about it – Julie’s

an extraordinary change expert who has walked nine half marathons, hosted her own radio show, modelled in her very own town hall, appeared in local, national and international media including one day in 2014 when she found herself refereeing her third game of nude touch rugby as a curtain raiser to an All Blacks vs. England match. She also landed herself a spot-on Campbell Live when she raised funds to travel to Paris for Louis Braille’s bi-centennial celebrations in January 2009 where she climbed to the top of the Eiffel Tower!

Julie’s biggest literary achievement includes a book called How to Make a Silver Lining - 8 keys for adapting to extraordinary change which contain two small words that have allowed her to follow her dream of visiting the seven wonders of the world. Julie has worked with thousands of participants ranging from Brownies to the NZ Prime Minister but they all have one thing in common - they have all been left LAUGHING AND ULTIMATELY inspired by “that blind woman!”

Why not! What a blind woman said to “Do you want to referee a game of nude touch rugby?” and more.

When Julie Woods went blind she got asked to go cross country skiing. In her keynote presentation, you’ll hear how saying no to that question that day lead her to saying why not to all opportunities that came her way from that moment on. You’ll find out just how these two small words took that blind woman Julie Woods off the couch to smelling, hearing, tasting and touching her way around 50 countries by the time she was 50! When Julie went blind as a 31-year-old mother, she thought her life had ended. You’re about to find out how it only just began.

Conference closeFriday 8 September, 3:45pm - 4:00pm

Sonia HaweaSonia descends from the iwi of Ngati Kahungunu, Toa Rangatira, Tuwharetoa and Ngai Tahu. She was elected as Chairperson in 2016. Sonia has been an elected member of the NASCA Executive for the majority of her 15 years working in the NASC world.

Delegate List

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Delegate Survey

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Delegate SurveyComplete the delegate survey and go in the draw to win a $100.00 prezzy card

Delegate Survey 1 = Poor 5 = Average 10 = Excellent

1. Please rate the conference for “total experience” 1 2 3 4 5 6 7 8 9 10

2. Please rate the organisation of the conference overall 1 2 3 4 5 6 7 8 9 10

3. Please rate the conference venue on the following areas: conference rooms 1 2 3 4 5 6 7 8 9 10

Food for morning,afternoon breaks and lunches 1 2 3 4 5 6 7 8 9 10

Audio visual support for speakers 1 2 3 4 5 6 7 8 9 10

4. Please rate the conference dinner

Theme 1 2 3 4 5 6 7 8 9 10 N/A Food 1 2 3 4 5 6 7 8 9 10 N/A Entertainment 1 2 3 4 5 6 7 8 9 10 N/A

5. Please rate the speakers from the sessions you attended

Thursday 7 September

Liam Malone 1 2 3 4 5 6 7 8 9 10 N/A Iris Reuvecamp 1 2 3 4 5 6 7 8 9 10 N/A

Jenny Hogg and Tuti Marie-Robinson 1 2 3 4 5 6 7 8 9 10 N/A

Susan Bowden 1 2 3 4 5 6 7 8 9 10 N/A

Lisa McIntyre and Nicky Clarke 1 2 3 4 5 6 7 8 9 10 N/A Lisa Bright 1 2 3 4 5 6 7 8 9 10 N/A

Dr Ricki Smith 1 2 3 4 5 6 7 8 9 10 N/A

John Hopkins 1 2 3 4 5 6 7 8 9 10 N/A

Kym Park, Natalie McDonald, Jennie Murphy, Stephen Dick, Danie Ralph, Crystal Shan, Deidre Laban 1 2 3 4 5 6 7 8 9 10 N/A

NASC innovation showcase (rapid fire) 1 2 3 4 5 6 7 8 9 10 N/A

Hoani Jeremy Lambert and Glynis Sandland 1 2 3 4 5 6 7 8 9 10 N/A

Sacha O’Dea and Gerri Pomeroy 1 2 3 4 5 6 7 8 9 10 N/A

Friday 8 September

Anne Hawker 1 2 3 4 5 6 7 8 9 10 N/A Tony Blackett 1 2 3 4 5 6 7 8 9 10 N/A

Aly McNicoll 1 2 3 4 5 6 7 8 9 10 N/A

Rosemarie Webb and Tina Bennett 1 2 3 4 5 6 7 8 9 10 N/A Ofa Dewes 1 2 3 4 5 6 7 8 9 10 N/A Frances Anderson 1 2 3 4 5 6 7 8 9 10 N/A Glenda Knox 1 2 3 4 5 6 7 8 9 10 N/A Jenny Hogg and Gerhard Waayer 1 2 3 4 5 6 7 8 9 10 N/A Julie Woods 1 2 3 4 5 6 7 8 9 10 N/A NASC innovation showcase (round table) 1 2 3 4 5 6 7 8 9 10 N/A Julie Woods 1 2 3 4 5 6 7 8 9 10 N/A

6. Did we cater for all your requirements? YES NO (If no, why not)

7. Was the information leading up to the conference sufficient in detail? YES NO (If no, why not)

8. What did we do well?

9. What could we do better in future?

10. Do you expect to attend the next conference? YES NO (If no, why not)

11. What would make you attend the next conference?

12. What subjects should be covered?

13. Are there any presenters that you would specifically like to hear from?

14. Do you have any suggestions for change/improvement that could be made to this conference?

15. Would you recommend this conference to others? YES NO (If no, why not)

Name:

Please note that we may use your comments for promotional purposes.Thank you for completing the delegate survey

Our strategic direction

An Aotearoa New Zealand where people of all abilities and diversity flourish and achieve their full potential.

Vision

To work in partnership with disabled people,their families and our communities to initiate,promote and implement actions that enablepeople to live the life they choose.

Mission

Aroha Pono Tika RangatiratangaValues

People Our people feel connected to the vision and mission; live by the values and are instrumental in the growth of the organisation. Service Excellence The individuals, whanau and organisations that are connected to our organisation feel valued, and receive an experience that ensures they trust and have confidence in our ability to deliver quality services. Community Impact Our brand is recognised by our ability to influence and drive appropriate change for our diverse community. Sustainability Our service performance is marketable to other funders and our financial and quality systems work to maximise efficiencies.

Pou

nascaconference.co.nz