31
Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Embed Size (px)

Citation preview

Page 1: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Page 2: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 3: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 4: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 5: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 6: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 7: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 8: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 9: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 10: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 11: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 12: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 13: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Sample Analysis – Impact of Discharge Phone Calls

Page 14: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

3 Point Movement in Mean Score = 30 Percentile Movement in Benchmark

Press Ganey Associates (Australia) Inpatient Benchmark Distribution (Public Benchmark)

Page 15: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Conducting a Sample Analysis Impact of Communicating Delays on Waiting Time Satisfaction

Page 16: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 17: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 18: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 19: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 20: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 21: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 22: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 23: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 24: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 25: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 26: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 27: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 28: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 29: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 30: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction

Page 31: Conducting a Sample Analysis Impact of Discharge Phone Calls on Patient Satisfaction

Impact of Communicating Delays on Waiting Time Satisfaction