Comprehensive Program Review

July 31, 2015 1

Overcoming The Odds

Description of Overcoming the Odds (OTO)Overcoming the Odds (OTO) is a non-residential program, funded through a "Second Chance Act" grant to the Boston Police Department (BPD). CRJ is the main subcontractor for the BPD, providing case management services to the target population of high risk, high impact Department of Correction (DOC) male inmates who are returning to Boston's inner city neighborhoods upon their release. CRJ's OTO staff meet with eligible inmates prior to their release from DOC, and coordinates wide-ranging case management services upon their release and for up to six months post release. The overarching goals of the program are to increase public safety, reduce recidivism, and facilitate successful reintegration.

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OTO STAFFAnthony Robinson

Shatia Eaddy – Region 1 [Northern]Leroy Muhammad – Region 2 [Southern]

How OTO Works

• Invitation letters to eligible inmates • Pre-Panel meetings• Heading Home Panels - held at MCI Concord & Souza

Baranowski• Law Enforcement Panel Partners: BPD, MA DOC, Suffolk Superior

Court Probation, MA Parole, Suffolk County D.A., & U.S. Attorney’s Office

• Service Provider Panel Partners: CRJ, SPAN, STRIVE Boston, & CEHSID

• Post panel meetings • Welcome Home process• Community Reintegration• Closure/Graduation

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OTO HighlightsOTO is steadily becoming a program that is respected, trustworthy, and appreciated throughout the Massachusetts DOC as well as throughout Greater Boston communities. Our entire OTO staff continues to exemplify the importance of teamwork, consistency, dedication and professionalism on a daily basis.

When it comes to “leading by example” I believe we are second to none. Each time we are in front of our clients, our partners, or our professional peers, we are charged with putting our best foot forward . When we do this, we become a “guiding light” not only to the gentlemen we are attempting to help, but also to their families, friends, and ultimately to the communities throughout the Greater Boston areas.

CRJ/SJS as our parent organization as well many other supporters can say confidently, that since the physical implementation of our Overcoming the Odds Program, our city streets have become that much safer today. OTO has encouraged and supported over one hundred men re-integrating back into society, to become positive and productive citizens collectively working towards a vibrant and non-violent community.

So far, it has been a powerful and humbling experience.

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OTO Highlights (continued) YTD Number of Clients Served = 116 Clients served since June 2014 = 151 First Graduation Ceremony July 10, 2015

8 Graduates & Families attended 3 graduated from CESHID 2 completed a 21 week NECAT Culinary Arts Training Program

Staff retention is 100%

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CHALLENGES• Housing

• Serving Level 3 (S.O.R.I.)

• Lack of Concrete Release Dates/DOC - (communication has gotten better)

• Not having an office space where clients can actually come and meet with OTO case managers.

• Due to the population that OTO currently serves, “safety” has been an area of concern at the current office location; however; this challenge has not hindered OTO’s progress

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STAFFING Staff Turnover RatesStaff Retention Rates Staff Training Hours

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OPERATION INTERGRATE

OTO Brooke Coolidge Hampshire Horizon McGrath Sargent SJS CRJ - Yearly Average

0.0%

11.8%

40.0%

31.3%

20.0%17.6%

33.3%

27.8% 26.4%

May-15

Data obtained from HR Turnover Report

STAFF TURNOVER RATE ( December 2014 – May 2015)

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The turnover rate for OTO is 0% compared to 27.8% for SJS

OTO Brooke Coolidge Hampshire Horizon McGrath Sargent SJS CRJ - Yearly Average

100.0%93.3%

63.3% 58.8%

80.0%

60.0%61.5%

70.1% 70.9%

May-15

Data obtained from HR Turnover Report

STAFF RETENTION RATE ( December 2014 – May 2015)

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The retention rate for OTO is 100% compared to 70.1% for SJS

STAFF TRAINING (December 2014 – May 2015)

11Data obtained from MMRs & HR Training Reports

Total number of training hours = 49.25; average of 2.7 training hours per staff per month or 16.2 per staff over six months.

It should be noted, OTO started 3/26/14. In the first year of operation (4/1/14 – 3/31/15), OTO staff had a total of 352.76 training hours. This represents 9.8 hours of training per staff per month; 58.8 per staff over six months for a total of 117.6 training hours per staff for one year.

December January February March April May0

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10

15

20

25

18

0 0

24

3.5 3.756

0 0

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1.2 1.3

Total Training Hours Average Per Staff Per Month

CPR ACTION PLAN (Next 6 months)

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Proposed Objective Proposed Timeline

Proposed Objective Proposed Timeline

OTO will improve its use of the SecurManage system

August – December 2015

Develop program brochures to use as a marketing tool and Staff I.D.’s

September – October 2015

Establish conventional office space TBD

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Photos from OTO Graduation

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