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Compreh
Emily-Ana
Disclaimer: Technical Do
hensive A
a Filardo, M
PWGS
Defence R
This report haocuments, 2nd E
“
Approach
ichael H. Th
HumanSy111
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Mich(519) 8
SC Contract Call-
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Departmen
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Research an1133 She
North Y
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as been producEdition” by Defe“Formatting Re
h Toolkit:by:
homson, Alis
ystems® IncoFarquhar Stph, ON N1H
oject Manag
hael H. Thom836-5911 ex
No. W7711-up No. 8158
On Behalf of
nt of Nationa
represented
nd Developmeppard AvenYork, ON, M3
oject Scientif
r. Tara Holto416) 635-210
March 2013
ced according tence R&D Can
equirements for
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sha Harknes
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No. CR-2013
Analysis
D. Adams
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3-111
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entific or technntents do not ne
HER MAJESas repre
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A
Michael umansystem
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Dr. TaScientif
ical validity of tecessarily have
STY THE QUEEsented by the M
STE LA REINE Défense Na
Author
H. Thomsoms® Incorpo
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ara Holtonfic Authority
this Contract Re the approval
EN IN RIGHT OMinister of Nat
EN DROIT DUationale Canad
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Report is entirelor endorseme
OF CANADA (tional Defence
U CANADA (20da
ly the responsint of Defence R
(2013)
013)
bility of the R&D Canada.
Huma
Ab
This r(DRDtraininThe Cand coeconoeffectdue tochalleAdamthat e
The cidenticondutrain tidenticlarifythere (OGDrelevaface indeveloencomgoals and mon theinclud
ansystems®
bstract
research was DC Toronto) ang toolkit for
CA to operatiooalition powe
omic, militarytive utilizationo organizationenging in the
ms, Filardo, Flffective CF e
current study wifying the neeucted of existithe CA withinified issues toy the issues ais a need to b
Ds); b) traininance; c) there nteractions; dopment; e) CA
mpasses organof the missio
must fit into the SME and foded in the CA
Compr
conducted in applied researpersonnel de
ons has been er and influeny, and informan of the CA renal differencepast (e.g., Holear, & DeWingagement us
was aimed at eds and gaps, ing tools avain the CF. Disc
o be considerend suggested
better understang needs to inv
is a greater nd) CA trainingA training shnizational culon, and a persohe current traiocus group disA toolkit in a g
rehensive Appr
support of a rch project (Aeploying to opdescribed as t
nce upon a proational)” (Lesequires collab
es in goals, cuolton, Febbrarit, 2013; Thomsing the CA m
assessing thein an effort toilable, amongcussions were
ed in developielements to i
and CA countvolve CA cou
need for relatig should incluould include lture awareneon’s role withining curriculscussions, recgraduated pla
roach Toolkit:
Defence ReseARP) aimed atperations that the “ability tooblem in a timslie, Gizewskiboration betwulture, motivaro, Filardo, Bmson, Adamsmay require a
e current stateo develop a C
gst our allies ae conducted wing the toolkiinclude whenterparts, espeunterparts to iionship buildiude communimore extensivss; f) traininghin a missionlum as trainincommendationn for training
Training Need
earch and Devt developing adopt the Co
o bring to beamely, coordini, & Rostek, 2
ween civilian aation, and so oarnes, Fraser,
s, Hall, Brownadditional trai
e of CF traininCA training toand within thewith subject-mit, and focus-gn training the Cecially other gincrease its thing with CA cication and reve cultural aw
g needs to con; and g) traini
ng schedules ans are made f
g and educatio
ds Analysis
velopment Caa Canadian F
omprehensivear all instrumenated fashion (2009, p. 11). and military aon, this collab, & Spiece, 20n, & Flear, 20ining and reso
ng and educatoolkit. To thise commercialmatter expertsgroup discussCA. Results s
government dheoretical andcounterparts telationship buwareness trainnsider the typeing needs to bare currently ofor elements ton.
anada -ToronForces (CF) e Approach (Cents of nation(i.e., diplomaThis means thassets. Howevboration has b011; Thomso011). This sugources.
tion for the Cs end, a surveyl environments (SMEs) thatsions helped showed that aepartments
d operational through face-
uilding skill ning that also e of operationbe cost-effectoverloaded. Bthat might be
Page i
nto
CA). nal atic, hat ver, been on, ggests
CA, y was t, to t
a)
to-
n, the tive Based
Page ii
Résu
La présenRecherchedes Forceexhaustivd’exploiteinformatiocoordonnérepose surdifférencecollaborat2011; Tho2011). Ceformation
La présenà déterminune étudepour ense(EM) qui des discuséléments àimporte dbesoins end’augmenavec les hmatière dconstructisensibilisala formatipersonne programmdiscussionboîte à ou
Comp
ume
nte recherche e et développs canadiennese (AE). Danser toutes les sonnelles, etc.)ée » (Leslie, Gr la collaborates organisatiotion a été ébraomson, Adamela suggère qun et des ressou
nte étude visainer les besoin des outils exigner l’AE auont cerné des
ssions avec deà inclure au m
de mieux compn matière de fnter sa pertinehomologues en’AE devrait cion de relationation à la cultion doit tenir au sein d’une
me de formations avec les EMutils de l’AE s
prehensive App
a été réalisée pement pour las à l’intention le cadre des ources de pui) nationales eGizewski, & tion entre les
onnelles en maanlée par le p
ms, Filardo, Flue l’engagemeurces supplém
it à évaluer l’éns et les lacunxistants disponu sein des FCs difficultés des groupes témmoment de la prendre les hoformation pouence théoriquen matière d’A
comprendre lens; e) qu’elle ture qui compcompte du ty
e mission, et gon actuel étanM et les groupselon un plan
proach Toolkit
en soutien à a défense Cann du personneopérations, ceissance et d’inet coalisées poRostek, 2009ressources ciatière d’objecassé (p. ex. Hlear, & DeWient efficace d
mentaires.
état actuel denes, afin d’élanibles a été ré. Des discussi
dont il faut tenmoins ont aidformation enomologues deur impliquer le et opération
AE par des inte perfectionnedevrait aussi
prend aussi la ype d’opératiog) que la formnt donné que pes témoins, ogradué de for
: Training Nee
un projet de rnada – Torontel déployé à dette approchenfluence (diplour régler un p9, p. 11). Celaiviles et militactifs, de cultur
Holton, Febbrait, 2013; Thomdes FC dans l’
la formation aborer une boîéalisée chez nions se sont d
nir compte dandé à clarifier ln matière d’AEe l’AE, en parles homologunnelle; c) qu’iteractions en pement des comcomprendre sensibilisatio
on, des objectimation doit êtr
les horaires don a recommarmation et d’i
eds Analysis
recherche appto visant à éla
des opérationse a été décritelomatiques, éproblème d’u
a signifie que aires. Cependre, de motivaaro, Filardo, Bmson, Adams’utilisation de
n et de l’entraîîte à outils en
nos alliés et dadéroulées aupns l’élaboratiles enjeux et pE. Les résultarticulier les au
ues en matièreil faut absolumpersonne; d)mpétences enune formatio
on à la cultureifs de la missre rentable et de formation dandé d’inclurinstruction.
pliquée (PRAaborer une bos qui adoptente comme la « économiques,une manière ele recours eff
dant, en raisonation, etc., cetBarnes, Frases, Hall, Browne l’AE peut né
înement des Fn matière d’AEans le milieu
près d’experts ion de la boîtepermis de sugats ont montréautres ministère d’AE dans lment construique la format
n communicatn plus intensie organisationsion, et du rôle
s’inscrire dandébordent déjre des élémen
Humansystems
A) de oîte à outils t l’approche capacité militaires,
efficace et ficace à l’AEn des tte er, & Spiece, n, & Flear, écessiter de la
FC pour l’AEE. À cette fincommercial, en la matière
e à outils, et ggérer des é a)qu’il res; b) les e but ire une relatiotion en tion et en ive sur la nnelle; f) que e de la ns le jà. D’après le
nts dans la
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research was DC Toronto) aoach.” The CAnal and coalitmatic, economs that effectiv
ary assets. Hoollaboration he, 2011; Thom, 2011; Thomop training antively in a CAndicates that
present study wifying needs aa survey was conment, that ts of evaluationng the CA. Sut the current sdered in devennel to clarifyded in a CA to
evaluations ofmercially avaiable through tmunication; hoare CF personnas generally to
ne or two aspeing, communionment.
and focus groeen develope
e operations. Fonship buildinmain needs tha
Compr
ve Sum
ive Approdo, Michael® Incorpora2013.
conducted in applied researA to operatioion power anmic, military, ve utilization owever, due tohas been chalmson, Adams
mson, Adams, nd education
A environmentraining for th
was aimed at and gaps to beconducted of train elementsn criteria to gubsequently, mtate of CA tra
eloping a CA y the issues raoolkit.
f the availablelable) found nthe various CFowever, the scnel to be comoo specific to
ects of the CAication skills,
oup discussiod in the coursFurther, core ng, communicat were emph
rehensive Appr
mmary
oach Toolkl H. Thomsoated; DRDC
support of a rch project (Ans has been dd influence upand informatof the CA to o organizationlenging in thes, Filardo, FleHall, & Flearacross these o
nt. Previous rehe CA was de
assessing thee addressed th
f existing toolss of the CA wauge how wemilitary and caining within training toolkaised by SME
e CF courses ano single toolF institutions cope and acce
mprehensive ino be effectivelA, but did not
negotiation s
ns indicated ase of recent ocompetenciescation, openm
hasized by SM
roach Toolkit:
kit: Traininon, Alisha HToronto CR
Defence ReseARP) entitled described as thpon a problemtional)” (Lesloperations renal differencee past (Holtonear, & DeWit,r, 2010). One organizationsesearch (see Teficient for th
e current statehrough the des, amongst ou
within the CF.ell they might civilian subjethe CF and w
kit. Two focusE interviews a
and training tl that was fullare aimed at
essibility of thn the operatioly applied to Ccover the wid
skills, etc.) re
a need to maiperations to es and skills fo
mindedness, aMEs and focus
Training Need
ng Needs Harkness, BR2013-xxx;
earch and Dev“Training Tohe “ability to m in a timely,lie, Gizewski,quires collabo
es in goals, cun, Febbraro, F, 2013; Thomway to allevi
s to prepare inThomson et alhe mission in A
e of CF traininevelopment ofur allies and w.. These toolst potentially mect-matter expwere asked to s groups wereand to sugges
tools (i.e., froly sufficient fpromoting behese courses
onal environmCA training. der range of s
equired in ord
intain and expensure that theor effective Cand flexibilitys group partic
ds Analysis
Analysis Barbara D. A
Defence R&
velopment Caoolkit for the C
bring to bear, coordinated , & Rostek, 2oration betwe
ulture, motivaFilardo, Barne
mson, Adams, iate these cha
ndividuals to wl., 2010; ThomAfghanistan.
ng and educaf a CA traininwithin the coms were then asmeet the needperts (SMEs)
identify issuee then conduct elements tha
om our allies ofor training thetter collaboris not broad e
ment. The toolIn general, thskills (such as
der to be effec
pand the CA key would be a
CA operators sy/adaptability cipants were t
P
Adams, &D Canada
anada - ToronComprehensir all instrumenfashion (i.e.,009, p. 11). Teen civilian anation, and so oes, Fraser, & Hall, Brown
allenges may work more mson et al., 2
ation for the Cng toolkit. Tommercial ssessed againss of the CF inwere interviees to be cted with miliat might be
or that were he CA. The coration and enough to fullls available w
hese tools focus relationship ctive in a CA
knowledge thavailable for such as were highlig
the following
Page iii
–
nto ive nts of
This nd on,
, & be to
2011)
CA, o this
st a n ewed
itary
ourses
ly were used
hat
ghted. g:
Page iv
a) thde
b) trre
c) thin
d) Ce) C
cuf) tr
wg) tr
tr
Based on competenenvironmtraining an
Comp
here is a need epartments (Oraining needs elevance; here is a greatnteractions;
CA training shCA training shulture awarenraining needs
within a missioraining needs raining schedu
the SME andncies and skillent. As well, nd education.
prehensive App
to better undOGDs); to involve CA
ter need for re
hould include hould include ness; to consider th
on; and to be cost-effules are curre
d focus group ls might be desuggestions w.
proach Toolkit
derstand CA c
A counterpart
elationship bu
communicaticultural awar
he type of ope
fective and shently overload
discussions, eveloped for Cwere made to
: Training Nee
counterparts, e
ts to increase
uilding with C
ion and relatioreness trainin
eration, the go
hould fit into tded.
recommendatCF members address core
eds Analysis
especially oth
its theoretica
CA counterpa
onship building that also en
oals of the mi
the current tra
tions were mto work effec needs throug
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arts through fa
ing skill develncompasses or
ission, and a
aining curricu
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La prédévelol’apprsourcenationGizewcollaborganébranAdampalliepour precherpour l
La présein dpour lenseigcommréponentrevl’instrdont iDeux enjeuxpartie
Les évalliés pour oFC viportéedes FogénérEn gépas un
ansystems®
ommair
mprehensiy-Ana Filardansystems®
nto; March
ésente recheroppement pouroche exhaustes de puissannales et coaliswski, & Rosteboration entrenisationnelles lée par le pas
ms, Filardo, Flr ces défis popréparer les prche antérieurl’AE avait été
ésente étude vdes FC, de détla formation egner des élém
mercial. Ils onndraient potenvues ont été réruction en mail faut tenir cogroupes témo
x soulevés aue d’une boîte à
valuations deou dans le co
offrir l’instrucisaient à prome et l’accessiborces à être ex
ralement trop énéral, ces outn éventail plu
Compr
re
ive Approdo, Michael® Incorpora2013.
che a été réalur la défense tive ». L’AE
nce et d’influesées pour réglek, 2009, p. 1e les ressourceen matière d’
ssé (p. ex. Hollear, & DeWi
ourrait être d’épersonnes à trare (voir Thomé déficiente po
visait à évalueterminer les ben matière d’A
ments de l’AE nt été évalués ntiellement auéalisées avec
atière d’AE auompte au momoins ont par l
u cours des enà outils pour l
s cours et desommerce) ontction en matiè
mouvoir une mbilité de ces cxhaustif dansspécifiques ptils mettaient
us large de comrehensive Appr
oach Toolkl H. Thomsoated; DRDC
isée en appuiCanada (RDDaux opération
ence (diplomaler un problèm1). Cela signies civiles et m’objectifs, de lton, Febbraroit, 2013; Thomélaborer de laavailler de fa
mson et al, 20our la mission
er l’état actuebesoins et les AE. À cette fau sein des Fpar rapport à
ux besoins desdes experts e
u sein des FCment d’élaborla suite été m
ntrevues avec l’AE.
s outils de fort permis de coère d’AE. Les
meilleure collaours ne sont p
s l’environnempour être appl
surtout l’accempétences (c
roach Toolkit:
kit: Traininon, Alisha HToronto CR
i à un projet dDC Toronto) ns a été décri
atiques, économe d’une manifie que le rec
militaires. Cepculture, de mo, Filardo, Bamson, Adamsa formation etçon plus effic010; Thomsonn en Afghanis
el de la formalacunes à com
fin, une étude FC, a été réali
des critères ds FC pour l’inen la matière m et on leur a érer la boîte à o
mis sur pied avles EM et po
rmation dispoonstater qu’il s cours disponaboration et upas assez vastment opératioiqués de façoent sur un ou omme la cons
Training Need
ng Needs Harkness, BR2013-xxx;
de recherche aintitulé « Boî
ite comme «laomiques, milinière efficacecours efficacependant, en ra
motivation, etcarnes, Fraser, s, Hall, Brownt de l’instructcace dans un en et al, 2011) stan.
ation et de l’inmbler par l’éldes outils ex
isée chez nos d’évaluation pnstruction en militaires et cégalement demoutils pour l’i
vec du personour suggérer le
onibles au seinn’existait aucnibles dans le
une meilleure tes pour prép
onnel. Les outon efficace à l
deux aspectsstruction de r
ds Analysis
Analysis Barbara D. A
Defence R&
appliquée de Rîte à outils dea capacité d’eitaires, informe et coordonnée à l’AE nécesaison des diffc., cette collab& Spiece, 20
n, & Flear, 20tion au sein deenvironnemeindique auss
nstruction en laboration d’uistants disponalliés et dans
pour mesurer matière d’AE
civils sur l’étamandé de détinstruction en
nnel militaire pes éléments q
n des FC (c.-àcun outil entièes différentes communicat
parer globalemtils disponiblel’instruction es de l’AE, marelations, les c
P
Adams, &D Canada
Recherche et e formation poexploiter toutemationnelles, ée » (Leslie, ssite la férences boration a été011; Thomson010). Une façe ces organisant d’AE. La i que la forma
matière d’AEune boîte à ounibles qui servs le milieu comment ils
E. Par la suiteat actuel de terminer les en matière d’Apour clarifier
qui pourraient
à-d. auprès deèrement suffiinstitutions d
tion; cependanment le persones étaient jugéen matière d’Aais ne couvraiecompétences
Page v
–
our es les etc.)
é n, çon de ations
ation
E au utils vent à
, des
enjeux AE. r les t faire
e nos isant des nt, la nnel és AE. ent en
Page vi
communicLes discud’étendre afin d’asssouligné dconstructibesoins pr
a)
b)
c)
d)
e)
f)
g)
À la lumièformuléespour que lsuggestionformation
Comp
cation, en négssions avec lela connaissanurer qu’elles des compétenion de relationrincipaux suiv
) Nécessité dministères;
) Les besoinpertinence
) Il y a un plpar l’entrem
) L’instructien matière
) L’instructila culture q
La formatid’une pers
) La formaticar les hor
ère des discuss sur la façon les membres ns ont été fait
n et l’instructi
prehensive App
gociation, etces EM et les gnce en matièrseraient dispo
nces et des capns, la commuvants ont été
de mieux com;
ns d’instructiothéorique et
lus grand besomise d’interaion en matièrede communi
ion en matièrequi comprendion doit tenir onne au sein ion doit être raires de form
ssions avec ledont les comdes FC travaites pour traiteon.
proach Toolkit
.) nécessaire groupes témore d’AE qui avonibles pour lpacités de bas
unication, l’ousoulignés par
mprendre les h
on pour impliqopérationnelloin pour la coctions en perse d’AE devraication et de ce d’AE devraid aussi la senscompte du ged’une missionentable et doi
mation déborde
es EM et les gmpétences et le
illent de façoner les besoins
: Training Nee
afin d’être effins ont mis envait été élaboles opérationsse pour la pratuverture d’espr les EM et les
homologues d
quer les homole; onstruction desonne; it comprendre
construction dit comprendresibilisation à lenre d’opératin; it s’inscrire daent déjà.
groupes témoies capacités dn efficace dande base par l
eds Analysis
fficace dans un lumière la n
oré dans le cous à venir. Par
atique efficaceprit et la soups participants
de l’AE, spéc
ologues de l’A
e relations av
e le perfectionde relations; e de l’instructla culture orgion, des objec
ans le program
ins, des recomde base devrains un environ’entremise d’
un environnemnécessité de murs des opératailleurs, on a
e de l’AE tellplesse/l’adaptas aux groupes
ialement les a
AE pour augm
ec les homolo
nnement des
tion sur la senganisationnellectifs de la mis
mme de form
mmandations ient être perfe
nnement d’AE’un plan gradu
Humansystems
ment d’AE. maintenir et tions récentes
a également e que la abilité. Les témoins :
autres
menter sa
ogues de l’AE
compétences
nsibilisation àe; ssion et du rôl
mation actuel,
ont été ectionnées E. De plus, deué pour la
s®
s
E
à
le
es
Huma
Tab
ABST
RÉSU
EXEC
SOMM
TABL
LIST
LIST
1. P
2. E
2.1222
2.22
3. T
3.133
3.233
4. D
4.1
REFE
ANNE
A1.A2.A3.
ANNE
B1.B2.B3.
ansystems®
ble of
TRACT ..........
UME ...............
CUTIVE SUM
MAIRE .........
LE OF CONT
OF TABLES
OF FIGURES
PROJECT OV
EXISTING CO
TOOL SEA2.1.1 CF Co2.1.2 Instruc2.1.3 Self-Pa
SUMMARY2.2.1 Recom
TRAINING N
METHODS3.1.1 Subjec3.1.2 Focus
RESULTS 3.2.1 Subjec3.2.2 Focus
DISCUSSION
RECOMME
ERENCES .....
EX A ..............
. CONSENT
. INFORMA
. SUBJECT M
EX B ..............
. CONSENT
. INFORMA
. TRAINING
Compr
Conten
.......................
.......................
MMARY .........
.......................
ENTS ............
.......................
S .....................
VERVIEW ....
OMPREHEN
ARCH ...............urses, Worksh
ctor-Led Trainiaced Training .Y OF COMPREH
mmendations ....
NEEDS ANAL
S .....................t-Matter ExperGroups .................................t Matter ExperGroups ..........
N ......................
ENDATIONS .....
.......................
.......................
T FORM FOR SUTION LETTER FMATTER EXPER
.......................
T FORM FOR FOTION LETTER F
G NEEDS ANALY
rehensive Appr
nts
.......................
.......................
.......................
.......................
.......................
.......................
.......................
.......................
NSIVE APPRO
.......................ops, and Exercing .........................................
HENSIVE APPRO.......................
LYSIS .............
.......................rt Interviews .................................................
rt Discussions ........................
.......................
.......................
.......................
.......................
BJECT MATTERFOR SUBJECT MRT MEETING P
.......................
CUS GROUPS ...FOR FOCUS GROYSIS – FOCUS G
roach Toolkit:
........................
........................
........................
........................
........................
........................
........................
........................
OACH TRAIN
.......................cises ..............................................................
OACH TRAINING.......................
........................
.....................................................................
.....................................................................
........................
.......................
........................
........................
R EXPERT MEEMATTER EXPER
ROTOCOL .......
........................
.......................OUPS ..............GROUP PROTOC
Training Need
.......................
.......................
.......................
.......................
.......................
.......................
.......................
.......................
NING TOOLS
.......................
.......................
.......................
.......................G TOOLS ................................
.......................
.......................
.......................
.......................
.......................
.......................
.......................
.......................
.......................
.......................
.......................
ETINGS .............RT MEETINGS ..........................
.......................
.......................
.......................COL ................
ds Analysis
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S ......................
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Pa
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TABLE 49. TABLE 50.
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Page 24
Course Nam
Cost to Purchase/M
Remote acc
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Page 26
Product Nam
Remote acc
Fidelity
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Page 28
Product Nam
Competencydevelopmen
Time comm
Use by allie
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Page 30
Product Nam
Distributor
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Page 34
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Page 36
Course Nam
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kills
tural
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ledge
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Use by allies
Yes
Wor
ksho
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Yes
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s mi
ssion
Yes
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ing
Yes
Ongo
ing
Yes
100 h
ou
Yes
Varia
ble
Yes
Varia
ble
No
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ho
No
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ble
No
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ble
Yes
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No
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0 h
Yes
Varia
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Time Commitment
ops u
suall
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thin o
ne da
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on
and r
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Military Focus
Yes
No
Yes
Yes
Yes
Yes
Com
pr
Dimensions addressed
Both
Cultu
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Varie
s betw
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cour
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Spec
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on
Yes
1 day
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n, Ye
s Un
know
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Varie
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urse
sbe
twee
n
Page
47
Time Commitment
o 3 m
onths
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betw
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s. Ty
picall
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Page 48
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Page 50
Compprehensive App
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was retired frairs and Internnt Agency (C
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vilians). Militagence AnalysCanadian Joincial OperationOf the civiliande (DFAIT), one worked for
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ary participansis Task Forcent Operationsns Forces n participantsone was retirer the Royal
age 51
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Page 52
3.1.1.3 Sixteen invarious loteleconfer
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the CF participarticipants w
was affiliated wmation of the
le 28. Demo
Male Female Less than 221-25 26-30 31-35 36-40 41-45 46-50 Over 50 Army Navy Air Force Junior NC Sgt/WO/POMWO/CWOOCdt/2Lt/NLt/Capt/SLtMaj/LCdr LCol/Col/CBGen/MGeLGen/Gen/0 1-2 3-4 5 or more
tructed to count
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ipated in the fwere affiliatedwith the 2 Ar
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Kingston N 7 10 0 0 0 1 142 20 2 22 25 72 20 0 1 141 140 1 143 41 140 0 2 24 51 140
arate deploymends Analysis
would take appmail an InformVoluntary Co
ce in Kingstowere affiliatedh the PSTC, an
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up participa
% 00% 0% 0% 0% 0% 4.3% 8.6% 0% 8.6% 8.6% 1.4% 9.6% 0% 0% 4.3% 4.3% 0% 4.3% 2.9% 4.3% 0% 0% 8.6% 7.1% 4.3% 0%
nt. Pa
proximately 2mation Letter
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a, on 8 Marchgade Group (2breakdown ofound in Table
ants
Petawawa N 9 100 00 00 00 05 550 03 331 110 08 880 01 110 00 00 00 04 445 550 00 00 05 551 112 221 11
age 53
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% 00% 0% 0% 0% 0% 5.6% 0% 3.3%
.1% 0% 8.9% 0% .1%
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.1% 2.2%
.1%
Page 54
Variable
Number ofInternationOperations
Number ofInternationPeacekeeOperations
Number ofInternationHumanitarMissions3,
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However,Overall, thbetween 3distributedin Petawaof participPetawawaparticipanparticipanPetawawaparticipan
While theparticipandescriptivparticipanunits.”
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f nal ping s3, 4
f nal rian 4
e seen in Tablnts from both a). Furthermonal peacekeepa) or internatiPetawawa).
, there were nhe group in P31 and 35 yead from 31 to o
awa, while thepants in Kinga, all participants in Kingstonts in Petawawa had been onnts had never
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ts were unsure aned that these ter example, thougn combat. To heg., Combat Missi
to answer the qprehensive App
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0 1-2 3-4 5 or more 0 1-2 3-4 5 or more Missing 0 1-2 3-4 5 or more Missing
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Kingston %
42.9%42.9%14.3%
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14.3%
uite similar inthe Army (71
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% 0 % 8 % 1
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wo locations ants in Petawamuch more evants in Kingstnone in KingsCdr/Capt(N). H
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nearly half of (42.9%).
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ups, the Kingsill be referred
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0% 88.9% 11.1%
0% 66.7% 11.1% 22.2%
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cts. All gston, 88.9% in any 6.7% in
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age 55
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Page 56
3.2 R
3.2.1 SThe purpothe gaps trelevant tofocus grouand traininsections th
3.2.1.1 One of thecounterparesponsib
Tharereso
One of thepartners. Ibut also toSMEs ma(e.g., procimplemenand motivin supportpresented a full undOGDs wemutual unpersonnel
Some of tguest lectuorganizatiorganizatioffered byTask Forc
Another cemphasize
Itinbuot
Comp
Results
Subject Mattose of the SMhat a CA toolo the CF withup follow-upsng, competenhat follow.
CF Educatie key issues t
art has a uniquilities. This c
They all underave the aim aepresents. It’sefracts. Everyomewhat diffe
e key gaps in In particular, o build relatioade the case thcesses, normsnt the CA withves may fostert of these. SMby CF staff aerstanding of
ere developednderstanding al as coordinati
the suggestionures, videos oion changes, vional structury the IATF, Hce modules de
critical gap is ed during SM
t’s personalitynstitution is veusiness. It takther. And this
prehensive App
ter Expert DME discussion
lkit might cloh regard to CAs. A number o
ncies, and infl
ion and Trathat emerged ue understandould create a
rstand basicalagreed to by as kind of like lybody sees theerent and that
CA training SMEs felt tha
onships with Ohat it was imps, common prahin operationr collaboratio
MEs argued thand sometimef one’s CA cod in CF courseand relationshion with CA c
ns presented bor modules devisits to the oe, as well as w
Hostile Enviroeveloped by D
face-to-face iME discussion
y driven. If yoery different fkes a little whs is where we
proach Toolkit
Discussionss was to undese. It was also
A training thaof themes emluence activiti
ining for thin the course
ding of the CAstovepipe me
lly what it meall of the variolight going their lane, theirt’s very probl
that was discuat there was aOGD counterportant to undactices, etc.) as. Building a
on as each mehat short presees presented bounterparts. SMes aimed at hihip building ncounterparts i
by SMEs to ineveloped by Oorganizations workshops anonment TrainiDFAIT.
interactions wns. As one mil
ou don’t knowfrom a public
hile, a few coff’re lacking; th
: Training Nee
s erstand the cuo used to und
at might be fumerged from th
ies. Each of th
e Comprehof the SME d
A with regardentality and w
eans, but it’s vous angles of hrough glass, r light, their alematic.
ussed by SMEan opportunityrparts throughderstand the oas well as themutual under
ember will be entations duriby OGD memMEs did indicigher-level ofneeded to be mis often requi
ncrease knowOGDs that miin order to ge
nd seminars suing (HET) co
with CA counlitary SME m
w about each oc institution. Wffees, a few dihis is what we
eds Analysis
urrent state of derstand the isurther investighe SME discuthese themes i
hensive Appdiscussions wd to organizatiwork against t
very hard to df what the Comit refracts, or
avenue to that
Es is the lacky to not only h integrated oorganizationale capacity of Orstanding of ebetter positio
ing pre-deploymbers, were no
cate that a grefficers, but themade availablired of them in
wledge of otheight be frequeet a deeper knuch as the Civ
ourses, and Str
nterparts. Thismentioned:
other it doesnWe cannot jusinners, you che’re not good
f CA training ssues that wergated in the coussions, relateis briefly desc
proach was the fact thional roles antrue CA coope
do because yomprehensive Ar through a crt piece of glas
k of knowledgbuild a knowr combined el structure andOGDs to propeach other’s soned to offer yment traininot enough expeater understaese opportunile to a wider n theatre.
er CA counterently updatednowledge basevil-Military srategic Recon
s was repeated
n’t really worst go out therehat, you learnd at.
Humansystems
and identify re most ourse of the ed to educatiocribed in the
hat each CA nd eration.
ou need to Approach rystal and it ss being
ge about CA wledge base, education. d systems perly strategic goalscontributions
ng sometimesposure to gainanding of ities for range of
rparts were d as the e of their seminar nstruction
dly
rk. A military e and do
n about each
s®
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s s
n
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It wasrespecone an(Thom
AnothexerciGuardof thedespit
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SMEswhen militathere opera
ansystems®
s felt that onlyct. And such nother’s capamson et al., 20
Nothing bemeeting ando for this this?”
her issue that ises. It was podian or Exercie issues that cte the view th
Other govewindow anthem to takexpensive.
ever, it was emselves, some san understandexercises evein the designentirely on k
ations, the kinys take the learship role andotype that the
[In the traiSo, it’s thekinetic openever. So ifdifficult to
s noted that thexercises are
ary during theneeds to be a
ational realitie
Typically trepresentinhostage inalong. Thein a great friction cacan be botperspective
Compr
y face-to-facea relationship
acities, respec011).
eats knowing nd saying, “Lmission? Ho
was discusseointed out thaise Maple Reannot be rem
hat SMEs see
ernment depand they’re eithke somebody
mphasized thasort of represeding of the OGen when OGD
of the exercikinetic solutioetic solution i
ad. If this is and place a greaCF “doesn’t
ining exercisee Comprehenseration…You if you train threalize that y
he realism of e designed. The exercise, andan element of es and train co
the exercises ng the whole Wainwright
ey’re workingdeal of friction be in executh… There nees.
rehensive Appr
e interactions p can promotect and opennes
someone, perListen, this is t
w can we help
ed by SMEs wat exercises thsolve, are oftedied by the Cthis as critica
artments don’her doing opeout of the line
at regardless entation of thGD they repreD member parise. It was poions when the Cis not always n unfamiliar pter tension onplay well in t
es at CFB Wasive Approachhave CIDA a
hat you’re alwyou are not th
the situation he OGD partid thus, it is imconflict withi
onflict resolut
in Wainwrighof governmenby us, fed and
g through the on. For any ption or the frieds to be a re
roach Toolkit:
can facilitatee more effectiss can help to
rsonality-wisethe goal. Whalp each other
was the need that train for joten lacking anCF is the lackal to their train
’t have that caerations or…te and have th
of the presenche CA counteresent) is necerticipation is ninted out thatCF takes the lthe appropria
position for thn an already tthe sandbox”.
ainwright], evh for them, buand you have ways the righthe solution.
with regard toicipants, as pomportant to trein the scenarition skills.
ht, for examplnt team and sd clothed, beiexercise scriparticular missiction can be espect that pe
Training Need
e true relationive cooperatioo ensure that i
e, sitting dowat do you brinand who is g
to have OGD oint operationn element of Ck of OGD avaning.
apacity. Theythey’re doing
hem do trainin
ce or absencerparts (e.g., th
essary. One wnot possible wtraining durin
lead. Howeveate solution, ahe CF, then ittenuous relatio.
verything is fout all the scenDFAIT, but t
t solution, wh
o the CA is alointed out by eat them cordio between CA
le… we’ll briso on. And of cing taken carept that we buision or for anunderstandin
eople approac
ds Analysis
nship buildingon as shared uindividual vo
wn at a table hng to the tablegoing to be tak
involvement ns, such as ExCA. It was maailability for t
’ve got one pg operations. Tng and the ed
e of an OGD mhrough the us
way to ensure would be to hng these exerer, according and the CF dot may lead to onship, thus r
ocussed on kinnarios, the solthey would noen you get the
lso not sufficone SME, ar
dially. HowevA counterpart
ing out a civilcourse, they ae of and theyilt. What you ny particular ng of the missch the problem
Pa
g that is basedunderstandingices are heard
having a genee? What can yking the lead
in training xercise Mapleade clear thatthese exercise
erson in the The ability fo
ducation is
member se of trained aCA training w
have OGD mercises tends toto the SMEs
oes not necesstruggles ove
reiterating the
netic operatiolution is the
ot be the solutere it’s very
iently considere guests of thver, it was saidts to reflect
lian componeare being held’re all gettingneed to do is challenge the
sion or the frim from differe
age 57
d on g of d
eral you on
e t one es,
or
actors within ember o in sarily er the e
ons.
tion,
ered he d that
ent d
g build
e ction ent
Page 58
Perhaps stattended i
I it “H…
It appearscounterpafor them,”that seat ihands on organizati
Beyond thbuilding twithin thecame too operationsduring thesome SMEwhich poi
When askfelt that exbeneficialargued tharoles and
ItbuM
However,challengincourse wokey aspec
Athth
Combininthis aspeclevels of othe CA pr
SMEs sugCF leaderthe CA thoperations
Comp
trategies for Oin Kingston w
was blown awcame out the
Heck, yeah, I…?”
s that a greatearts might incr” SMEs indics filled has beface-to-face tion.
his basic undethrough face-te CF have to dlate in one’s s, which was e Road to HigEs mentionedint delays in c
ked to specifyxposure at thel though someat the CA trairesponsibiliti
t’s great to saut…the Serge
Major…It’s al
, incorporatinng, as SMEs iould require ect.
re we going the bottom? Grhe hilts…We k
ng CA trainingct of training wone’s educatiorocess and all
ggested incorprship, as this mhrough their ims are viewed
prehensive App
OGD involvewas not sold w
way by the quey wanted somI’ll go down.”
r awareness orease participated that avaieen underscortraining in the
erstanding of to-face interado with the timCF career andingrained ear
gh Readiness d that they hadcoordination a
y at what poine senior NCOe felt that trainining offered ies of those in
ay that you’re eant and Warrl the Compre
g CA educatiimplied that teither adding m
to turn it into reat, but whakeep adding a
g with other twithout addinon allows for ows one to be
porating CA emight help to mmediate supand how CA
proach Toolkit
ment could bwell, despite th
uality of trainimebody from ” A lot of guys
of the types anpation. Whileilable seats arred by both me CA, but it al
CA and a neections and coming of CA td therefore dirlier. It was getraining (i.e., d not been exand cooperati
nt in one’s carO level (e.g., W
ning might wto individual
ndividuals.
going to havrant Officer whensive Appr
ion earlier inttraining coursmore to an alr
professional at are you goinand adding an
training such ng to the work
repetition, we more comfo
education intoinstitutionali
pervisors. Thicounterparts
: Training Nee
e considered.he high qualit
ing that was b[OGD] to go s [thought] it
nd quality of as one partici
re not always military and cillows for a gr
ed for greaterommunal traintraining. SMEid not necessaenerally agreepre-deploym
xposed to OGDion are comm
reer CA trainiWO) or junior
wait until the ss at different
ve the toolbox will need differoach, but who
o the career pses are alreadyready overwo
development ng to cut out nd adding and
as joint operakload of perso
which, SMEs aortable in app
o an early staize the CA. Jus institutionalfit into the op
eds Analysis
. One SME saty of training
being conducdown and I wwasn’t sexy,
training oppoipant indicatefilled. Howev
ivilian SMEsreater awaren
r mutual undening, other traEs felt that exparily integrateed that expos
ment training) D counterpar
mon.
ing should be r officer levelsenior officer levels would
x for the Comperent toolboxeo’s going to g
plan of military saturated. Aorked course o
t and start incbecause all od it just gets m
ations trainingonnel. Addingargued, foster
plying these pr
age of one’s Cunior ranks wlization couldperation; that
aid that the CFg that he receiv
cted…I went dwas the only oright. “Why w
ortunities avaied, a “seat is aver, the value. Not only do
ness of each ot
erstanding andaining and edu
xposure to the e into the waysure to WoG pwas insuffici
rts until deplo
targeted, SMl (e.g., Capt) wlevel (e.g., Mneed to be ta
prehensive Apes than the Caget what?
ry personnel wAdding a CA aor elimination
corporating itour courses armuddled all to
g could be a wg CA trainingrs a better undrocesses in op
CF career, parwould, in turn,d then changeis, as full and
Humansystems
F course he ved.
down becauseone that said, would I go
ilable to OGDalways open e added whenoes it allow fother’s
d relationshipucation issuesCA often
y one saw partners ient. In fact, oyment, at
MEs generally would be
Maj). SMEs ailored to the
pproach, aptain,
would be aspect to a n of another
t right from re loaded to ogether.
way of addingg at various derstanding operations.
rticularly for , be exposed te the way thatd equal
s®
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n or
p s
g
of
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Huma
partnediscus
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As poof traiundertraininendorAs dismilitaendorthe CA
One tmissioUSAIthrougfuturewhen type ogreatetrainin
ansystems®
ers rather thanssions within
cipants identifutionalized. Orsement for Cnced of the oine as a prioriopment of do
duction of theing within a Cnued impacts
ointed out in Sining for counrstanding and ng and the nersement of CAscussed by SM
ary advantagersement and thA for future o
ool that was sons was the TID. TCAPF ugh influence ae influence acassessing the
of tool would est impact in fng and educat
Compr
n simply as tothe focus gro
fied some obsOne of the ma
A training. Sperational sigity. While theoctrinal notes, CA into oper
CA environmeon operation
SME discussinter-insurgentraining for t
eed for CA exA training is cMEs, in ordere of working ihe institutionoperations ma
suggested by Tactical Conflses a series oactivities. Thi
ctivities. This e impact of CAnot aid in the
future operatition issues.
rehensive Appr
ools to be expoups.
stacles that win issues discome SMEs fe
gnificance of e integration o as discussedrations. Doctrent and can bs.
ons, with the cy (COIN) mthe CA to opexpertise is seencritical in havr to obtain thain a CA and halization of thay result, as p
a military SMlict Assessmef four questiois informationtype of approA activities sue education ofions. Table 29
roach Toolkit:
ploited by the
ould need to bcussed by SMelt that it was the CA. Othe
of the CA intoby one SME
rinal notes pre disseminate
wrapping upmissions may berations also dn as less of a
ving the develat senior levelhaving expert he lessons leaersonnel with
ME to harnessent and Plannions to assess tn is then fed boach, it was aruch as develof the CA, it co9 summarizes
Training Need
CF. This arg
be overcome MEs was the ne
imperative thers suggestedo CF doctrine
E, may be an areserve the infed to a wide r
p of the missiobe diminisheddiminishes. Lpriority. The
lopment of CAl endorsemenCA operators
arned to date, h current CA
s the lessons ling Framewothe impact thaback to headq
argued, could opment work ould help focs the discussio
ds Analysis
gument was su
for CA trainieed for seniorhat senior leadthe creation o
e may be a sloalternative thaformation learange of perso
on in Afghanid. Thus, the im
Less funding i need for seniA expertise se
nt, real life exas must be shoa lack of persexperience le
learned in preork (TCAPF) at the organizquarters to hebe adapted fodone with CI
cus the use of ons with SME
Pa
upported by la
ing to becomer leadership dership be of CA-specifiow process, that allows for tarned about onnel, thus ha
istan, the urgemportance ofs provided foior level een as a prioramples of the
own. Withoutsonnel trainedeave the CF.
evious CA developed by
zation has hadlp create planor use by CanIDA. While ththe CA for th
Es regarding
age 59
ater
e
ic he the
aving
ency f or
rity. e
this d in
y d ns for nada his he
Page 60
What are t
Everyone hmeant by Cof other co
15 minute “
Little input without civi
Limited OGOGDs have
Limited trairequiremen
Access of ibe limited,
Must be ap
Not appliedMAPLE GUDFAIT roleup, difficult
Resourcestechnology
Courses ar
Accessibilitdeploymen
Maintain lestove-pipin
CIDA very Afghanista
5 This table in the table do not correchallenges m
Comp
Table 29the potential ch
has their own unCA, which may nunterparts
“pitches” not eno
from relevant plilian input, won’t
GD expertise on e limited time/pe
ining time, givennts
nformation to orprevents sharing
pplied or won’t le
d to kinetic trainiUARDIAN EX); ife was not defined
to integrate
(money, time, py
re too short (e.g.
ty of informationnts/operations (i.
essons learned frg and forgetting
silent on lessonn (or classified a
summarizes theare ways in whic
espond to any onmay be address
prehensive App
. Summary hallenges
Unde
nique understandnot align with the
ough
ayers (e.g., OGDt really get the C
EX thus don’t traeople to train wit
n all of the other
rganizations outsg
earn it – still only
ng (e.g., MAPLEf so only as an ad on the mil EX –
personnel) not re
., HET 5 days)
from lessons lee., classified)
rom previous ca
s learned and evand under wraps
e challenges andch the challengene particular chaed by more than
proach Toolkit
of SME dis
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ding of what is e understanding
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Ds, NGOs, etc.);CA package
ain as a team; h the CF
CF training
side the CF may
y theoretical
E RESOLVE EXafterthought; – had to make it
emedied by
Lesso
arned of past
mpaigns to avoi
valuation of s of PCO)
d potential oppores could be overallenge. Some opn one opportunity
: Training Nee
scussion – EOpportunit
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Joint trainin
and Capabilitie
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y
;
t
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Gain undersmotives); lecivilian ageorganization
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Show OGD
Provide fac
Bring CF peDFAIT/CIDA
The CA app
Teach the Ohow to bring
Make DFAIespecially to
ons Learned
d
CF veterans
How CA wa
Often learn
rtunities emergincome. As it stanpportunities mayy.
eds Analysis
Education aties
e Approach
ng where the und
es
OGD involvemen
rstanding of otheearn how they woncies do; Createns and their pers
rstanding of whoanada from DFAectives of other
Ds what happens
ce-to-face time w
ers to DFAIT/CIDA to PSTC (expo
proach as the fo
OPP and other Cg in CIDA/DFAIT
T/CIDA perspeco military planni
s conduct cross-
as implemented
ing CA occurs o
ng from SME disnds, the order of y address more t
and Training
derstanding can
nt in training prio
er organizations ork; increase awe job descriptionsonnel
ole operational piAIT perspective a
orgs
s without the mili
with OGD person
DA to learn abouosure)
ocus of the kineti
CONOPS to CA T knowledge to t
ctive known and ng
-country tours to
successfully
on the ground
scussions. Oppothe opportunitiethan one challen
Humansystems
g5
become shared
or to deployment
(values, wareness of whans for all
icture (what’s and CA); mission
itary in ops
nnel; socialize
ut them; bring
c training
counterparts; the OPP
meaningful,
o various units
ortunities includees in the columnsnge and some
s®
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t
at
n
d s
Huma
What
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CA do
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Little p
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3.2.1SMEsoperadiscus
What
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In disselectindiviwho aimplean eff
Whenseveraopera
ansystems®
are the potenti
sure to the CA co
oes not get integ
owledge of CA cyment training o
eeds to be endor
nce leadership o(need real life ex
senior level endo
political buy in
Afghanistan (COar; “easy to ramp
.2 Compets were asked
ators and whatssed by SME
are the potenti
th of time to prod
select someone
scussing the ntion tool was idual simply bare higher up ementation of fective CA op
n asked to speal key charact
ations, as show
Compr
al challenges
omes too late in
rated in CF way
counterparts for r deployment its
rsed by Senior C
of importance of xamples of mil ad
orsement re: CA
OIN) is completep down” to COIN
tencies for to discuss thet characteristis in relation t
ial challenges
duce the scale
e just based on C
need for a selenot necessaribased on theirin the organiz
f the CA in opperator.
ecify what chateristics. Cultwn in Table 3
rehensive Appr
Ti
career
y of seeing opera
NCOs until self.
Senio
CF members
focusing on pladvantage)
A at CIDA
Comprehe
ed, go back to tra
Operating Ee need for andics might be kto selection to
Table 3
CA
ection tool forly a priority. r competenciezational comm
perations wou
aracteristics mtural awarene1.
roach Toolkit:
Oppor
ming of Trainin
ations
Integra
Institut
Trainin
r Level Endorse
nning
Institut
Have D
ensive Approac
aining Institut
Effectively id potential devkey to CA opeools.
30. SelectioOpportunities
Selecting the operations
Potential charbuilding relatio
r CA operatorSMEs thoughes on the CA.mand structur
uld be those w
might be key tss was said to
Training Need
rtunities
ng
ated into the OP
tionalized
ng at the Capt/W
ement
tionalized
DFAIT/CIDA cap
ch doctrine
tionalized
in the Compvelopment oferators. Table
n tools s
most effective re
racteristics: openonships), team p
rs, there was ht that it is no. Rather, it ware who would
whose very na
to an effectivo be a critical
ds Analysis
PP training
WO level
pacity ready for d
prehensivef a selection toe 30 outlines
esources for ope
n-minded, charisplayer, good com
a general conot feasible to sas assumed th
d be likely to ature was gear
ve CA operatol component o
Pa
deployment
e Approachool for CA the issues
erating in the CA
smatic (e.g., goommunicator
nsensus that a select an hat individualinfluence thered towards b
or, SMEs listeof effective C
age 61
A to
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ls
being
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Page 62
What ar
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What ar
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Resourctechnolo
An issue oacronymsfeel comfopreviouslymilitary lamisunders
NegotiatioPoints rai
Comp
re the potential
ducing the inten
s depending on )
ions do not provistic
ive CA operaves and underwhether that s that the cultmportant in u
ication skills ated to this is
re the potential
ducing intended
ions do not provistic ces (money, timeogy
often found w). The ability
fortable is impy members ofanguage comfstanding betw
on skills are ksed by SMEs
prehensive App
Tal challenges
ded effects for C
CF role in opera
vide understandin
ator would be rstand and emculture refers
ture from whiunderstanding
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Tab challenges effects for CA ide understandin
e, personnel) no
when dealing wy to communicportant. Somef the military fortably (i.e.,
ween organiza
key to workin related to thi
proach Toolkit
able 31. Cu
CA
ations (e.g.,
ng of personality
an individualmpathize with s to a nationalich one stems g how to imple
en to be key ton in Table 32
ble 32. Com
ng of personality
ot remedied by
with CF persocate outside oe of the most eas they wouldthey understa
ations and hel
ng collaborativis issue are sh
: Training Nee
ltural awareOpportunit
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Force wide
Introduction
Ex-pats (e.ginformation
Interactive m
Interactive mcapacity to
l who is able the culture of
l culture or thhas an impac
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mmunicationOpportunit
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Build credib
Breakdown
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Interactive mcapacity to
Learning toterms/acrondialogue go
OGD exper
onnel is the teof one’s own oeffective OGDd be able to cand “Army splps to promote
vely to resolvhown in Table
eds Analysis
eness ties
n of App for sma
g., recent immig
modules need to
modules need tobe updated
to view the wf the individu
he culture of thct on how oneaborative proj
fective CA op
n skills ties h and get to knons bility (build trust)
misperceptions
modules need to
modules need tobe updated
o talk the same lanyms/concepts –oing rt participation
endency to sporganization D members a
communicate peak”). Effecte trust.
ve complex ise 33.
art phones/tablet
rants) with relev
o have conseque
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world throughual with whomhe organizatioe operates andect.
perator. Point
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Page 68
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ere was a greaa great deal o
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input into course
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cipants, the gconsistent wit
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on of the CA urrent doctrindoctrine (85.
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advance of uals should gearticular missi
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te. *Due to an unter their responseir top ranking warticipants had cocordings were en
n above, theret competenciecation skills at competenciet to the CF, tha priority.
, while the paistics, the HQould have beeenmindednesn as to the def
ying definitionCA model. Flet more importracteristics.
nts also discusf other organizf the organizations were out
prehensive App
re asked to raof characterist
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bility
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rticipants in tQ staff participen a differencess was equatedfinition of opns of openminexibility/adapttant among th
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when the last pion closed. Ther
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nderstanding ay pointed out d help relatiothe CF, such
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Building Skills
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hinking Skills
rt answering begf the participantsding, all other therefore, all oth
ups in their ranroups indicatemong the top encies for the onship buildi
as one of the haracteristics.ess. Within thowever, thereerefore, it is psessments aboinking skills wArmy units re
as well as undthat understa
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Humansystems
nt. Table 41
s to
gan to s, only
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The pCA opthese being
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Table 42. Rastion
well is flexibility/em, specifically fo
well are commuem, specifically fo
well are interpere CF training sys
All items, unless item (e.g., 1 = E
able 43. Ratstion
well are commuem, specifically f
well interpersony in the CF train
well is openminem, specifically f
All items, unless item (e.g., 1 = E
pattern of resuperations (i.ewere being tr trained some
hasizing the rorally well traintry personnel.en communicamunication. Thopriate body lae provided at n proper postu
n asked to ratereported thatreported that raining is nec
Compr
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ating of trai
/adaptability beinor CA operations
unication skills beor CA operations
rsonal/relationshstem, specifically
otherwise indicaExtremely Poorly
ing of train
unication skills befor CA operation
nal skills/relationing system, spec
dedness being tfor CA operation
otherwise indicaExtremely Poorly
ults shows tha., communicarained better tewhat well.
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e how well int these skills wthey were be
cessary. As onrehensive Appr
cross-cultural nt characterist
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eing trained todas?
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ship building skicifically for CA o
trained today in ts?
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who already h
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at does not, heasked to rank
wn in Table 44
pears to be in opperators was not
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Page 74
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to an unforesee, polling for the rHowever, due toticipant’s first res
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Table 45.
proach Toolkit
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al scenario exerc
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age 75
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Page 76
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because, as diommander ablevel headquaorganizationall the subse
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Page 78
While thesystem rewere includevelopedThe descr
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How useful training? (1=
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ver seen this too
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k this tool could OGDs rather than
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k this tool could OGDs rather than
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k this tool could OGDs rather than
ver seen this too
ver used this too
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k this tool could OGDs rather than
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Table 47
Operatio
ol before? (Yes/N
ol before? (Yes/N
s tool would be ful, 6=Extremely u
be tailored for trn host nations? (
ol before? (Yes/N
ol before? (Yes/N
s tool would be ful, 6=Extremely u
be tailored for trn host nations? (
ol before? (Yes/N
ol before? (Yes/N
s tool would be ful, 6=Extremely u
be tailored for trn host nations? (
Countrie
ol before? (Yes/N
ol before? (Yes/N
s tool would be ful, 6=Extremely u
be tailored for trn host nations? (
proach Toolkit
n Chapter 2 ools we could aools that wered were most latings are list
7. Evaluatio
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for CA useful)
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No)
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es in Perspectiv
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of this report, ask participane selected werlikely to haveted in Table 4
on of ExistinHQ S
Yes/M
and Culture Tra
71.4%
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l Awareness Tr
28.6%
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4.57
100%
adstart2
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4.00
85.7%
ve and Cultural
0%
0%
4.00
71.4%
eds Analysis
the limitationnts to rank to re included bee been seen or47 for both fo
ng CA ToolsStaff
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rainer
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l Orientations
100%
100%
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ns of the Turn10. Thereforeecause they wr used by CF cus groups.
s Arm
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11.1%
0%
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55.6%
11.1%
0%
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77.8%
0%
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0%
0%
3.22
100%
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ning Point e, only 10 toowere personnel.
my Units
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88.9%
100%
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ansystems®
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you ever used th
seful do you thing? (1=Not at all u
u think this tool cwith OGDs rather
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u think this tool cwith OGDs rather
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seful do you thing? (1=Not at all u
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seful do you thing? (1=Not at all u
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seful do you thing? (1=Not at all u
u think this tool cwith OGDs rather
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is tool before? (Y
is tool before? (Y
nk this tool woulduseful, 6=Extrem
could be tailored r than host natio
is tool before? (Y
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could be tailored r than host natio
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rehensive Appr
Yes/No)
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Yes/No)
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Yes/No)
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roach Toolkit:
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85.7%
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obal MedAid A
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al Planning Fun
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nctional Area Se
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Army Units
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% 11.
% 11.
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100
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age 79
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Page 80
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tual Cultural Awa
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participants fwere participaopment withinA training by ny of the toolsor CA training
most widely rdeveloped for organizationafelt that these
of operation. e more useful
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age and Culture
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of disagreemtool for the C
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ess of each tool. In other wo
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hether or not tcould be usedere training es group). SomOperational Mso mentioned
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t necessarily never, an app that allowed for
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military honorica Command
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rated the usefuhe tool from 1was higher thal, they rankedSmart Cards.and engaging
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of a comparabo promote CAas a guide (85icipants wereng (OMLT). Tning and orga
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he CF create ior agencies. What were specsame way. Hoools from scra
anning proces49 lists the de
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erscoring the
ulness of Sma (not at all usan any of the d it among the HQ staff g, and might f experience
pant, “We haver than they cer opportunitior interaction w
inexpensive raction or ants also ay not be with OGDs and informatio
ble successfulA training. All.7% in the HQ
e the training dThe US Africanizational str
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Page 82
Table
Question
How effectivand plannin
How well doprocesses ythose used counterparts
Note. All iteall Effective/
Participansomewhatintegratioparticipanmiddle ofwell or exof decisio
Comp
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ve for the CA areg processes you
o these planningyou’ve been trainby other governs?
ms were rated o/Not at all Well,
nts within bott effective forn of other CA
nts from the Af the scale. Noxtremely pooron making and
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e the decision mu’ve been trained
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on a 6 point scale6 = Extremely E
th groups repor the CA. HQA counterpartsArmy units. Ho one in eitherrly. Discussiod planning pro
proach Toolkit
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stronger agreem
king and planghtly more pecision-makingthis question counterparts wom for impro
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If you donthere’s mo
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Compr
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of this researchare any gaps. oking at commearch yieldednd non-militae current CF th CA experie help narrow
his section out
need identifiedsure a well dees, strategies, A recurring thions coupled wGDs, informath as communed. Indeed, Co-face trainin
benefits to haway and thus
e to interact with them. Theyo make sense.
oking at negomeeting themth them (Thomntact may be callows pre-ex
espect and relaning also creating of the goahe contributio
at this greater possible othere time to fully
’t have them tore pressure o
nities to integrmory” that canivities into on
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h study was tFirst, an eval
mercial off-thd numerous poary SMEs withtraining and eence to both idthe potential tlines the reco
d for effectiveeveloped undelevel of contr
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CF participantg as a priority
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otiations betwm were signifimson, Adamscritical to fullxisting stereoationship builtes an environals and capabon that CA co
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personnel incoOGDs learn a
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xercise, whenorget about it.
nto one’s intepon under streperandi under
Training Need
current state otential tools frial and tools from which w
A experience tem. Finally,
urrent gaps anfor developin
ns that emerge
g was CA couf the different ) and to proviSME interviewvement in trairent organizatbuilding relatSME intervie
orporated intoabout the CF,
street because green machi
NGO memberositive than raear, & DeWit,he potential oountered on bn be utilized iwledge sharin
h organizationan bring to be
s and capabilace in the trainand learn from
n you’re doing. You don’t in
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of CA trainingfor training thused by the C
we selected 2were interviefocus groups
nd CF trainingng tools for thed through th
unterpart (specorganizationade opportunitws was a lackining. Withoutions may be tionships, canews and the fo
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both sides andn an operationg that allowsn as well as a ar in operatio
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cifically OGDal cultures ties for face-t
k of understanut direct inaccurate an
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ne is that the other way aro
act with us, webad. Those g
one’s counterctually workinesting that dir
MEs pointed oud potentially onal environms for a deepermuch needed
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s and structurement when r.
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Page 84
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