Customer Compliments/References

Cheers Phillip, We were very happy with the service provided and appreciate your help - Ben Turner Excellent – really appreciate your efforts. – Andrew Palmer Awesome work Phillip, thank you for all your support and help with our successful purchase! – Rhea Repia On behalf of our family - Thank you Phil !!!!!!!!!!!!!!!!. – Melissa Asiata Thanks Phil – you’re amazing, and you’re integrity is incredible! – Mike Thomas Phil and the team have been outstanding, Phil’s response times are amazing and he does what he says he’ll do. I really advocate Phil and the team here – and no he’s not paying me to say this – although, he does have my bank account details now (hint hint) – ha! – Mike Thomas Dear Phillip, That is so fantastic, thank you so much. I am so excited!! – Helen Chegwidden Thanks a lot for your service. We had clearance from some competitor banks also but can honestly say went with you guys solely on the customer service that I experienced. – Tim Jones Hi Phil, This is terrific news. I thank you. It was your presentation to the office that made me aware of you and your bank has worked just as you said it would – personal, a client a little bit out of the normal criteria –Jane Goulding Thanks Phil. I'd like to keep in contact with you as i feel you were very open - unlike my bank of 28 odd years. Thank you for your time and I will be in touch. - Michael Greenwood

Hi Phillip, Thank you for your very efficient service. We are very impressed and have told our family about you and Cooperative Bank. They will definitely contact you in the near future for assistance. Maretta Solomon Thank-you Philip. This is such a great learning experience for me and I am soaking it all up and feeling a bit daunting at the same time. Thanks for your help, much appreciated. - Fellini Thank you very much, Phillip. It was great doing business with you. The response times to allour requests and queries was amazing. :) I will definitely recommend co-operative bank to my friends. Randy Da Silva Thank you for your support. You have made this whole process effortless, by being flexible, providing excellent advice, financially and experientially. – Emi Kruse Hi Phil, I am writing to express our sincerest gratitude for your help in realising our dream in New Zealand - that is, a new home. You have made us the happiest on our 2nd day of owning our very 1st property. Though we have not fully settled down, we can only think of you and the people behind the co-operative bank who are doing awesome work behind the scenes and weekends as fast as they can, answering and serving clients. You are super reliable and have always been very helpful. We are lucky to have you supporting us all the way. Thank you so much from our heart. We are beyond happy. Have a great weekend. Warm regards, Roland and Chichi Abadingo Hi Phillip, Thank you very much for the work you and the Branch put into our transfer from the ANZ. Both Karyn and I are extremely happy and relieved that it is all done, and done without any drama. For the first time in years we actually feel like we belong and not just a number, we look forward to a long and happy relationship. Thanks again – Greg Rose Thank you Phil. You and mike were amazing:) – Mary Pudota

Thanks very much Phillip. We greatly appreciate your service and it has been a pleasure to deal with Fran, Memory and yourself. - Alan and Catherine Salter

You're the man Phil! – Matt Fell

Your efficiency and “co-operation” in getting this refinancing sorted out is much appreciated. – Graham Clark Many thanks for all your help and kind assistance to make this process so stress free and a pleasant experience for Naz and myself. You are doing a wonderful job and your customer relations’ is just exceptional and so welcoming. Please pass forward my email to your boss so that Naz and I could express our satisfaction for the wonderful customer service that you have provided. You've simply been awesome and a true champion upholding some strong values for Cooperative Bank and it is for these reasons I was so happy to bring on my son and his partner to join Coop Bank . Mohammed & Naz Ishrar Thank you for all the work you done to secure our business, so far we have been very impressed with Co-op. Kevin Kerwin Thank you so much for being quick, and doing such a wonderful job in assistant us, you're so very helpful and you make guidelines very easy to understand, I will not hesitate to refer anyone to you, Take care. – Esther Semau Hi Phil, Thank you so much for your assistance with all of this. Words cannot express how happy my parents are. We will definitely recommend you to anyone we come across wanting a home loan in the near future. Thank you again on behalf of myself and my family. – Elizabeth Jones