11
the Guide provides best pracce recommendaons and problem areas to avoid. The Guide narrates each CIP Requirement and provides supporng informaon to assist with Requirement comprehension and compliance. This guide was developed using Version 3 of the CIP Standards. Guidance for CIP-002 Version 4 has also been provided. The following are Book Features that will be found in each requirement or sub- requirement if applicable. About the Guide The NERC CIP Corporate Compliance Guide was developed to serve as the first ever, holisc, abridged “Go-To” source for all NERC CIP compliance quesons. It provides insight from FERC Order 706 that was used as the basis for the development of each of the CIP Standards. It references every NERC document published for guidance, interpretaon or applicaon for each CIP Standard. The Guide provides detailed informaon as to what documentaon is needed per Requirement and Sub-Requirement and then details addional evidence that must be provided during an audit to achieve compliance. Finally, Book Features The NERC CIP Compliance Guide Book contains the following features for each of the CIP Standards: FERC Order 706 NERC’s Compliance Applicaon Noces NERC’s Request for Interpretaons NERC’s Frequently Asked Quesons NERC’s Guidelines FERC Audit Quesons Documentaon Addional Evidence Problem Areas Best Pracces Version 4 Violation Risk Factors (VRF): A measure of the impact that a violation of a requirement has on Bulk Electric System reliability, and are used by Compliance when determining sanctions. Violation Security Levels (VSL): The factors that escalate a sanction based on how badly an entity performed, or more specifically, the degree by which a requirement was not achieved relative to full compliance. Corporate Risk Solutions, Inc. Special points of interest: The first edion is based upon Version 3 and the impact of Version 4. The Guide includes interpretaons of best pracces, quality evidence, and key items that create pialls in many compliance programs. Price List Price per book 1 - 9 Books 800.00 10-24 Books 500.00 25-49 Books 450.00 *50-74 Books 400.00 75-99 Books 350.00 100 Books 300.00 CAN RFI IV * Purchases of 50 + books receive unlimited distribuon rights of an electronic Adobe.PDF version of the Compliance Guide within the purchaser’s company.

Compliance Guide Order Form v3 Testimony

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Page 1: Compliance Guide Order Form v3 Testimony

the Guide provides best practice recommendations and problem areas to avoid.

The Guide narrates each CIP Requirement and provides supporting information to assist with Requirement comprehension and compliance. This guide was developed using Version 3 of the CIP Standards. Guidance for CIP-002 Version 4 has also been provided. The following are Book Features that will be found in each requirement or sub-requirement if applicable.

A b o u t t h e G u i d e

The NERC CIP Corporate Compliance Guide was developed to serve as the first ever, holistic, abridged “Go-To” source for all NERC CIP compliance questions. It provides insight from FERC Order 706 that was used as the basis for the development of each of the CIP Standards. It references every NERC document published for guidance, interpretation or application for each CIP Standard.

The Guide provides detailed information as to what documentation is needed per Requirement and Sub-Requirement and then details additional evidence that must be provided during an audit to achieve compliance. Finally,

B o o k F e a t u r e s

The NERC CIP Compliance

Guide Book contains the

following features for each

of the CIP Standards:

FERC Order 706

NERC’s Compliance

Application Notices

NERC’s Request for

Interpretations

NERC’s Frequently

Asked Questions

NERC’s Guidelines

FERC

Audit Questions

Documentation

Additional

Evidence

Problem Areas

Best Practices

Version 4

Violation Risk Factors (VRF): A measure of the

impact that a violation of a requirement has on Bulk Electric System reliability, and are used by Compliance when determining sanctions.

Violation Security Levels (VSL): The factors that

escalate a sanction based on how badly an entity performed, or more specifically, the degree by which a requirement was not achieved relative to full compliance.

Corporate Risk Solutions, Inc.

Special points of interest:

The first edition is based upon Version 3 and the impact of Version 4.

The Guide includes interpretations of best practices, quality evidence, and key items

that create pitfalls in many compliance programs. Price List

Price per book

1 - 9 Books 800.00

10-24 Books 500.00

25-49 Books 450.00

*50-74 Books 400.00

75-99 Books 350.00

100 Books 300.00

CAN

RFI

IV

* Purchases of 50 + books receive

unlimited distribution rights of an

electronic Adobe.PDF version of the

Compliance Guide within the

purchaser’s company.

Page 2: Compliance Guide Order Form v3 Testimony

CORPORATE RISK SOLUTIONS, INC.

FERC Order 706: Commission approval of

FERC Order 706 addressing

the CIP Reliability Standards

and directing NERC to

develop modifications to

the CIP Reliability Standards

to address specific concerns.

NERC’s Compliance

Application Notices: Compliance Applications

Notices are designed to

clarify how compliance is

being applied in the field.

Audit Questions: These

are questions that can be

expected during an audit.

Documentation: This

section discusses what

documents are needed for

compliance and what exactly

needs to be stated in the

document, including key

words that the auditors will

be looking for and exact

language.

B o o k F e a t u r e s E x p l a i n e d

Best Practices: This

section include industry best practice, but also “Audit” best practice information. For example CIP-004 R4 does not require an Access Controls Procedure document, audit best practice recommends having this document and what it should contain.

Version 4: The guide is

looking forward as to what to look for and what will be expected for V. 4 of the Standard, this is only applicable to CIP-002.

NERC’s Appendix 4D: Technical Feasibility Exemptions (TFEs) that apply to CIP-005, CIP-006 or CIP-007.

Violation Risk Factors (VRF): A measure of the impact

that a violation of a requirement has on Bulk Electric System reliability, and are used by Compliance when determining sanctions.

Violation Security Levels (VSL): The factors that escalate

a sanction based on how badly an entity performed, or more specifically, the degree by which a requirement was not achieved relative to full compliance.

Additional Evidence: All the required documents

are the first line of evidence

during an audit. They are a

statement of what an Entity

does and how they do it.

Additional Evidence is the

evidence that proves it, i.e.

Logs, Approvers Lists, CVA

Results, CCA List, etc…

Problem Areas: Frequent concerns or deficiencies with respect to compliance to the Requirement

“CRSI is committed to

bringing our clients the

most up-to-date and

relevant information

for all aspects of the

NERC Audit.”

PAGE 2

FERC

CAN

NERC’s Request for

Interpretations: Request For Interpretation

questions submitted to

NERC for clarification

NERC’s Frequently

Asked Questions

NERC’s Guidelines: Frequently Asked

Questions that are generic

inquiries to NERC or one of

the Regional Reliability

Councils

RFI

IV

A4 A4

Page 3: Compliance Guide Order Form v3 Testimony

Table of Contents

“One problem solved by the

Guide is quickly locating the

various published information

associated with the CIP

standards. This includes for

each CIP standard the specific

related references in FERC

Order 706, NERC Frequently

Asked Questions, NERC

CANs and NERC Guidelines.

Where applicable, references

to NERC Interpretations are

also included.” - Robert

Hoopes, Senior Director -

FERC/NERC Compliance, PPL

Services Corporation

PAGE 3

Introduction

Features

CIP 002 Critical Cyber Asset Identification

CIP 003 Security Management Controls

CIP 004 Personnel and Training

CIP 005 Electronic Security Perimeters

CIP 006 Physical Security of Critical Cyber Assets

CIP 007 Systems Security Management

CIP 008 Incident Reporting and Response Planning

CIP 009 Recovery Plans for Critical Cyber Assets

Definitions

Document Retention Requirements for CIP 002– 009

CIP Standards Accessibility Exemptions

SME Testimony Tips

Implementation Plan for Newly Identified CCAs and

Appendix A: CIP Cross Reference Matrix

Appendix B: CIP Standards Exemplars

Appendix C: Technical Feasibility Exemptions

Acknowledgments

Page 4: Compliance Guide Order Form v3 Testimony

The Compliance Guide is

designed for all members

of your company.

Those that will benefit

most from the Guide are

Subject Matter Experts,

members of the internal

Compliance Team, Senior

Executives,

Management, employees

dealing directly with

NERC CIP on a daily basis.

The Guide is designed as

a reference source for all

NERC CIP compliance

questions.

W h o i s t h e N E R C C I P C o m p l i a n c e G u i d e f o r ?

“There has been an

overwhelming response from

those that have seen the Guide,

and everyone that has seen it

has asked when they can get a

copy of their own.” - Large

Investor-Owned Utility

CORPORATE RISK SOLUTIONS, INC.

PAGE 4

F u t u r e Ve r s i o n s

For future versions of the book, a significant discount will be

offered only to those who have previously purchased the

first edition. It is intended that in future versions (Version 5),

the Guide will be offered in a web format so it can operate

within an Intranet platform for which a subscription service

from CRSI will maintain the currency of and provide

enhancements to the Guide and supporting templates.

Significant discounts will also be offered for the web format

only to those who have previously purchased the first

edition. It is anticipated that the information contained in

this Guide will be valid and applicable for a minimum of 18-

24 months.

Page 5: Compliance Guide Order Form v3 Testimony

Exemplars Index

“We wish we could have

had a copy of this Guide

when we first embarked

on our Compliance

program. We would not

have struggled so much

with trying to get the

program off the ground.”

- Large Investor-Owned

Utility, Confidential

PAGE 5

Table - Patch Software Management

Table - Comparison of Secure Trusted Network Alternatives to IPsec VPNs

Table - Evaluation Guidance for Control Centers

Figure - RBAM Assessment

Figure - Critical Asset Update List

Figure - Supporting Critical Cyber Assets

Figure - Firewall Arrangement for Energy Management Network

Figure - IDS In-Depth Defense Strategy

Figure - ESP Sample Drawing for Power Plant

Figure - ILO Network Segregation

Figure - Remote Access

Figure - Vendor Remote Access

Figure - Patch Management Lifecycle

Figure - Sample PSP Diagram for Power Plant

Figure - Cyber Security Controls Sample Baseline Document

Figure - Cyber Security Test Plan

Figure - Cyber Security Event Process Lifecycle

Figure - Cyber Vulnerability Assessment

Figure - Action Plan Scanning Schedule

Page 6: Compliance Guide Order Form v3 Testimony

PAGE 6

CORPORATE RISK SOLUTIONS, INC.

B o o k E x c e r p t f r o m A p p e n d i x B : E x e m p l a r s I n d e x

Page 7: Compliance Guide Order Form v3 Testimony

Book Excerpt from CIP-002 Critical Cyber Asset Identification: CIP-002 R1: CIP-002 R1: Critical Asset Identification Method - The Responsible Entity shall identify and document a risk-based assessment methodology to use to identify its Critical Assets

[ The CIP Cross Reference Matrix

(Appendix A) maps relevant CIP

requirements that impact or are

impacted by this Standard. ]

1Version 1 P 234. Reliability Standard CIP-002-1 deals with the identification of Critical Cyber Assets. The NERC Glossary defines “cyber assets” as “programmable electronic devices and communication networks including hardware, software, and data.” It defines “Critical Cyber Assets” as “cyber assets essential to the reliable operation of Critical Assets.” NERC defines “Critical Assets” as “facilities, systems, and equipment which, if destroyed, degraded, or otherwise rendered unavailable, would affect the reliability or operability of the Bulk Electric System.” The accurate identification of Critical Assets and Critical Cyber Assets pursuant to CIP-002-1 is the cornerstone of the CIP Reliability Standards because it acts as a filter, determining whether a Responsible Entity must comply with the remaining CIP requirements in CIP-003-1 through CIP-009-1.

P 235. As the first step in identifying Critical Cyber Assets, CIP-002-1 requires each Responsible Entity to develop a risk-based assessment methodology to use in identifying its Critical Assets. Requirement R1 specifies certain types of assets that an assessment must consider for Critical Asset status and also allows the consideration of additional assets that the Responsible Entity deems appropriate. Requirement R2 requires the Responsible Entity to develop a list of Critical Assets based on an annual application of the risk-based assessment methodology. Requirement R3 provides that the Responsible Entity must use the list of Critical Assets to develop a list of associated Critical Cyber Assets that are essential to the operation

of the Critical Assets. CIP-002-1 requires an annual reevaluation and approval by senior management of the lists of Critical Assets and Critical Cyber Assets.

P 236. Pursuant to section 215 of the FPA, the Commission approves Standard CIP-002-1 as mandatory and enforceable. …

P 237. Requirement R1 of CIP-002-1 requires each Responsible Entity to develop a risk based assessment methodology to identify Critical Assets. A Responsible Entity must maintain documentation describing its methodology that includes procedures and evaluation criteria. Requirement R1 identifies specific assets that the methodology must “consider,” including control centers, facilities critical to system restoration and automatic load shedding, and substations and generation resources that support reliable operation of the Bulk-Power System – as well as any other assets that support reliable operations and the Responsible Entity deems appropriate to include in its assessment.

P 256. Regarding MidAmerican’s comments on use of the N minus 1 criterion when applying a risk-based assessment methodology to the identification of Critical Assets, we agree with MidAmerican that an N minus 1 criterion is not an appropriate risk-based assessment methodology for identifying Critical Assets. ...Thus, the fact that the system was developed to withstand the loss of any single asset should not be the basis for not protecting that asset. Also, we note that the definition of “Critical Assets” is focused on the criticality of the asset, not the likelihood of an outage. Based on this reasoning, in response to US Power, we clarify that a generator

should not assume that none of its individual generating assets would be regarded “critical” to the Bulk-Power System.

P 280. The Commission has two concerns regarding the misuse of facilities, and clarifies those concerns here. First, Requirement R1.2.1 requires responsible entities to consider control centers and backup control centers as potential Critical Assets. In determining whether those control centers should be Critical Assets, we believe that responsible entities should examine the impact on reliability if the control centers are unavailable, due for example to power or communications failures, or denial of service attacks. Responsible entities should also examine the impact that misuse of those control centers could have on the electric facilities they control and what the combined impact of those electric facilities could be on the reliability of the Bulk-Power System. The Commission recognizes that, when these matters are taken into account, it is difficult to envision a scenario in which a reliability coordinator, transmission operator or transmission owner control center or backup control center would not properly be identified as a Critical Asset.

“NERC CIP-002-1 R1

requires that the risk-

based methodology

used to identify Critical

Assets be documented

and CIP-002-1 R2

requires a list of

Critical Assets be

maintained and

updated as necessary.”

PAGE 7

Page 8: Compliance Guide Order Form v3 Testimony

PAGE 8

CORPORATE RISK SOLUTIONS, INC.

W h a t O t h e r s A r e S a y i n g

“I strongly recommend CRSI's NERC CIP Compliance Guide to peers responsible for compliance with the CIP standards. It is exceptionally well done and can be used as a reference to validate various aspects of a current CIP compliance program or as a problem solving tool to work through CIP compliance issues. Its use in preparing for a CIP audit will be great benefit to those organizations using it.” - Robert Hoopes, Senior Director - FERC/NERC Compliance, PPL Services Corporation

“What we have found in using CRSI is that with multiple prominent groups involved in the CIP program, we are rarely ever able to agree on what to do to be compliant. The value of CRSI and this Guide is that it quickly helps to identify who is right. This is a huge time saver because when we are debating things internally, we now have an excellent and well-organized resource to go to. We now consider this an expert in-house resource that we can readily go to for advice.” - Large investor-owned utility

“The Guide is laid out in a useful format with tabs for each CIP standard, applicable Appendices and other related sections. The consistent formatting for each CIP standard section, highlighting each requirement and drilling down into the various sub-requirements helps the reader quickly locate desired references. The base price for the Guide may seem high at first but the value provided quickly offsets the price. Many hours of expensive external consulting can be precluded by utilizing the detailed knowledge documented in the Guide. We purchased a copy for each of our operating affiliates subject to the CIP standards to aid in their CIP compliance efforts.” - Robert Hoopes, Senior Director - FERC/NERC Compliance, PPL Services Corporation

Westar Energy purchased the CRSI NERC CIP Compliance Guide as a supplemental tool for our Compliance team and subject matter experts in preparation for our spring 2012 NERC CIP Audit. The Guide Book provides a one-stop reference to many aspects of NERC CIP compliance including NERC's FAQ's, potential auditor questions, expected documentation and evidence, problem areas, and best practices. The Compliance and SME Testimony Tips within the Guide Book provides valuable information used to coach the subject matter experts in their interaction with the Audit team. I highly recommend the CRSI NERC CIP Compliance Guide to CIP compliance personnel and subject matter experts. “ - Eric R. Ervin, Manager NERC CIP, Westar Energy

“While we were initially leery of the price tag, CRSI’s NERC Compliance Guidebook is well worth the money. It has a clean and easy-to-follow layout. We especially like the Frequently Asked Questions, Best Practices, and questions that an Auditor might ask. We started using it immediately after receiving it and are already providing additional books to other Subject Matter Experts, such as our Director of Operations and Director of Engineering. As we have been working to revamp our CIP Compliance Program, this guidebook serves as an excellent resource and reference book to help us in this process.” - Rick Twigg, Chief Information Officer, Vermont Electric Power Company

Page 9: Compliance Guide Order Form v3 Testimony

PAGE 9

“A nice feature of the Guide is

the incorporation, for each

CIP requirement/sub-

requirement, of a set of

Auditor Questions,

Documentation, Additional

Evidence, Problem Areas and

Best Practices. The

knowledge contained in these

various sections is invaluable

to the users of the

Guidebook.”

FEATURE HIGHLIGHT

“Another nice feature is that the

Guide addresses the pending

changes contained in Version 4 of

the CIP standards.”

Page 10: Compliance Guide Order Form v3 Testimony

PAGE 10

CORPORATE RISK SOLUTIONS, INC.

Copyright © 2012 by Corporate Risk Solutions, Inc. (CRSI). All rights reserved. No part of this book may be reproduced for publication or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, except as may be expressly permitted by the applicable copyright statutes or by written authorization from CRSI. Published in the United States of America. CRSI’s NERC CIP Compliance Guide Book is sold and distributed solely as a resource product, and is not representative of CRSI’s traditional work product “works-for-hire”. As such, the unique terms and conditions of the sale are solely provided in the purchase agreement and are excluded from any contracted work for CRSI may have been engaged in its capacity as a Professional Consulting Company.

Terms and Conditions:

1. A limited distribution agreement is provided with each sale as identified in the CRSI NERC CIP Compliance Guide. Beyond this limited distribution agreement, no transfer of intellectual property rights is made with the purchase.

2. Purchases of the CRSI NERC CIP Compliance Guide Book are exclusive of any former, current or future contract with CRSI for professional services.

3. Payment via accepted payment processes is required at the time of order and in advance of product shipping and delivery.

4. Payment is in U.S. Dollars

5. For the current edition (First Edition), no additional product updates or maintenance services are provided.

6. This book is presented solely for educational and informational purposes. The author and publisher are not offering it as legal, accounting or other professional services advice. While best efforts have been used in preparing this book, it may contain errors, omissions or information that was accurate as of its publication but has subsequently become outdated. The author or publisher shall not be liable or responsible to any person or entity with respect to any loss or incidental or consequential damages caused, or alleged to have been caused, directly or indirectly, by the information contained herein.

7. No warranty may be created or extended by sales representatives or written sales materials.

8. Purchase of the CRSI NERC CIP Compliance Guide Book represents acceptance of these terms and conditions.

Price List Price per book

1 - 9 Books 800.00

10-24 Books 500.00

25-49 Books 450.00

*50-74 Books 400.00

75-99 Books 350.00

100 Books 300.00

* Purchases of 50 + books receive

unlimited distribution rights of an

electronic Adobe.PDF version of the

Compliance Guide within the purchaser’s

company.

Shipping is included in book price.

Page 11: Compliance Guide Order Form v3 Testimony

PAGE 11

Quantity Price Subtotal

Order total:

Name/Company Name

Billing Address

Phone/Email

Method of Payment

Check/ACH

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Credit Card No. Exp. Date

Signature

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Lenexa, KS 66215

Phone: 913-422-0410

Fax: 913-422-3905

E-mail: [email protected]

Find out more at www.corprisk.net

**Payment must be received prior to shipping of the Compliance Guide books.**