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Complaints about wiping effect of windshield wiper
Topic number
Version
Design group
Date
Validity
Reason for change
Reason for block
Complaint:
Ll82.30-P-059239
2
82.30 Windshield wipers
08-22-2014
All passenger car model series
1. Remedy added for issues due to water splashed back onto the
window (C/E-Class) 2. Note that costs for the conversion of the
wipers (X204) are not warrantable repairs
There are several types of complaint about poor wiping
effect:
A: The wiper blades make noises (scraping/ squeaking)
B: The windshield is not wiped completely (streaking)
C: During the downward movement water is pulled back onto the
windshield from the A-pillar (Figure 1)
D: After windshield cleaning, water keeps spraying onto the
windshield for several wipe cycles (Figure 2)
Attachments
File Description
Bild 1.JPG During the downward movement water is pulled back
onto the windshield from the A-pillar
Bild 2.JPG After windshield cleaning, water keeps spraying onto
the windshield for several wipe cycles
Bild 3.JPG Streaking due to excessive downforce of the wiper
arm
Cause: Re.A:
A 1: The windshield and wiper blades are contaminated with
residues from car washing facilities, identifiable by the water
beading . The water does not bead on a clean, unwaxed windshield
.
A2: The wiper blades are worn by mechanical damage (wiper lip
damaged by ice or insect debris, or deformed by long periods of
disuse).
A3: Incorrect angle of incidence of the wiper arms to the
windshield. Because of this, the rubber lip of the wiper blade may
not flip over at the reversal point.
Re. B:
B 1: Wax/ dirt residues on the windshield
B2: Wiper blades deformed or worn
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..
83: Downforce of wiper arm not OK (Figure 3)
Re. C:
Water is pulled back onto the windshield by the differential
pressure created as the wiper arm moves downwards.
Re. D:
Washer water collects in the fastening of the wiper blade and is
blown onto the windshield by the airstream over se-veral wipe
cycles.
Note and supporting information: Wiper blades are wear parts
which, even when "not used" for long periods (kept in park
position), may become permanently deformed and damaged. Further
stresses on the rubber wiper blade arise due to various
environmental influences which progressively change the
effectiveness of the rubber wiper blade and accelerate the aging
process. Due to the natural aging process and wear, the wiper
blades should be replaced twice a year, preferably in Spring and
Fall (see operator's manual).
Remedy: Re. A:
A 1: Clean windshield with cleaner A 000 986 40 71. Important:
Do not clean the wiper blades otherwise the graphite coating will
be damaged.
A2: Replace wiper blades with genuine wiper blades
A3: Check angle of incidence of wiper arms. A correct angle of
incidence of the wiper arms (position of the wiper bla-des relative
to the windshield) is essential for ensuring that the wiper blades
flip correctly.
Re. 8 :
81: Clean windshield with cleaner A 000 986 40 71. Important: Do
not clean the wiper blades otherwise the graphite coating will be
damaged.
82: Replace wiper blades with genuine wiper blades
83: Check the wiper arm for excessive resistance in the bearing.
Restore mobility or replace wiper arm if necessary.
Re. C:
Due to the physical properties of water there is no technical
remedy.
Exception: X204 up to 02/2014. In these vehicles it is possible
to install the design configuration of vehicles as of 02/2014. This
includes wiper arms (styled arms) with improved behavior in this
respect. It is also necessary to replace the wiper blades because
the styled arms feature a Top Lock connection (previously Side
Lock). When installing the passenger-side wiper arm, observe the
new park position (21 mm) via the marking on the windshield (Figure
4).
Notes: Costs for the conversion of the wipers (X204) are not
warrantable repairs. The customer must be advised that when
procuring replacement parts, wiper blades for the X204 as of
02/2014 must be ordered in future.
Re. D:
Issue inherent in design for which there is no technical
remedy.
Exception: Model series 204 C-Class and model series 207. On
these vehicles the wiper blades of the model series 212 can be used
to improve the situation .
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.. i{ ENTRY Note: - Check and adjustment tools case for
windshield wiper systems, see Sl82.30-P-0004A- Wipe quality and
noise behavior, see Sl82.35-P-0002A - All about windshield wipers,
see "AKUBIS-direct" SDmedia under the heading ''Elec-trical system
- Windshield wipers" - W&G policies, see Sl82.30-P-0010A
Attachments
File Description
Bild 4.JPG Park position of tip of blade on X204 passenger-side
wi-per arm with Top Lock
Symptoms
Overall vehicle I Cleaning system I Windscreen wiper I
Rubs/grabs
Overall vehicle I Cleaning system I Windscreen wiper I Too
loud
Overall vehicle I Cleaning system I Windscreen wiper I Arm
deformed/broken
Parts
Part number ES1
A 000 986 40 71
A 204 820 16 44
A 204 820 17 44
A 204 820 14 00
A 212 820 17 00
WIS-References
Document number
Sl82 .30-P-0004A
Sl82.35-P-0002A
08-22-2014 7:55 PM ©Copyright Daimler AG
ES2 Designation Quantity
Windshield cleaner 1
Left wiper arm 1
Right wiper arm 1
Wiper blades parts kit 1
Wiper blades parts kit, LHD 1
Title Note
Check and adjustment tools case for windshield wiper systems
Wipe quality and noise de-velopment
BRABENS
Note
The windshield cleaner must not come into contact with pla-stic
or painted parts otherwise they could be damaged.
Left wiper arm with Top Lock (Only for X204 up to 02/2014 when
retrofitted, standard as of 02/2014)
Right wiper arm with Top Lock (Only for X204 up to 02/2014 when
retrofitted, standard as of 02/2014)
Parts kit for wiper blades with Top Lock. (Only for X204 up to
02/2014 when retrofitted, standard as of 02/2014)
For D complaints in model se-ries 204 C-Class and model series
207
Allocation
Remedy
Remedy
EPC Other ma-ke part
x
x
x
x
x
Page 3/12
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EN R
8182.30-P-001 OA
Validity
Vehicle
124 (124)
156.902
156.903
156.905
156.908
156.912
156.943
156.944
156.945
156.946
156.952
190 (201)
205.002
205.003
205.004
205.008
205.009
205.012
205.036
205.037
205.040
205.042
205.045
205.049
205.066
205.142
205.145
205.204
205.208
205.212
205.240
205.242
205.245
207.301
207.302
207.303
207.304
08-22-2014 7:55 PM ©Copyright Daimler AG
Warranty and goodwill poli-cies for wiper blades
Engine
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BRABENS
Remedy
Transmission
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Page 4/12
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.. }{ENTRY 207.322
207.323
207.326
207.334
207.336
207.347
207.348
207.355
207.356
207.357
207.359
207.361
207.362
207.365
207.372
207.373
207.388
207.401
207.402
207.403
207.404
207.422
207.423
207.426
207.434
207.436
207.447
207.448
207.455
207.456
207.457
207.459
207.461
207.462
207.465
207.472
207.473
212.001
212.002
212.003
212.004
212.005
212.006
08-22-2014 7:55 PM © Copyright Daimler AG
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BRABENS Page 5/12
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~{ENTRY
212 .020
212 .021
212 .023
212 .024
212.025
212.026
212 .027
212.034
212.035
212 .036
212.040
212.041
212.047
212.048
212.052
212.053
212.054
212.055
212.056
212.057
212.059
212.061
212.065
212.067
212.072
212.073
212.074
212 .075
212.076
212.077
212.080
212.082
212.087
212 .088
212.089
212.090
212.091
212.092
212.093
212.094
212.095
212 .097
212.098
08-22-2014 7:55 PM © Copyright Daimler AG
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BRABENS Page 6/12
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. . ENT RY 212.099 * *
212.134 * *
212.136 * *
212.147 * *
212.148 * *
212 .154 * *
212.162 * *
212.165 * *
212 .167 * *
212.168 * *
212.195 * *
212.201 * *
212.202 * *
212.203 * *
212.204 * *
212.205 * *
212 .206 * *
212.220 * *
212 .221 * *
212 .223 * *
212.224 * *
212.225 * *
212.226 * *
212.227 * *
212.234 * *
212.236 * *
212.247 * *
212.248 * *
212 .254 * *
212.255 * *
212.256 * *
212.257 * *
212 .259 * *
212 .261 * *
212.265 * *
212.267 * *
212.272 * *
212.273 * *
212.274 * *
212.275 * *
212.276 * *
212.277 * *
212.280 * *
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· • )t ENTRY
212.282 * *
212.287 * *
212.288 * *
212.289 * *
212.291 * *
212.292 * *
212.293 * *
212 .294 * *
212.297 * *
212 .298 * *
212.299 * *
217.382 * *
218.303 * *
218 .323 * *
218.326 * *
218.355 * *
218.359 * *
218.373 * *
218.374 * *
218.375 * *
218.376 * *
218 .391 * *
218.392 * *
218.393 * *
218.394 * *
218.903 * *
218.923 * *
218.959 * *
218.973 * *
218.974 * *
218.975 * *
218.976 * *
218.991 * *
218.992 * *
218.993 * *
222.004 * *
222.032 * *
222.033 * *
222.057 * *
222.077 * *
222.082 * *
222.085 * *
222 .104 * *
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· ~ }~ENTRY
222.123
222.132
222.133
222.157
222.162
222.163
222.165
222.167
222.176
222.177
222.178
222.179
222.182
222.185
242.848
242.890
246.200
246.201
246.203
246.207
246.211
246.212
246.242
246.243
246.244
246.247
A (168)
A (169)
A(176)
B (245)
c (202) c (203) c (204)
CL (140)
CL (215)
CL (216)
CLA (117)
CLK (208)
CLK (209)
CLS (219)
E (210)
E (211)
GL (164)
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· ,, ~(EN T RY
GL (166)
GLK (204)
M (163)
M (164)
M (166)
R (251)
s (126) s (140) s (220) s (221) SL (107)
SL (129)
SL (230)
SL (231)
SLK (170)
SLK (171)
SLK (172)
Attachments Bild 1.JPG:
08-22-2014 7:55 PM © Copyright Daimler AG
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-· i~ ENTR Y
Bild 2.JPG:
08-22-2014 7:55 PM © Copyright Daimler AG
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Bild 3.JPG:
Bild 4.JPG:
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