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COMPLAINT BUREAU/ CONTENT ADVISORY CENTRE
STATUS OF COMPLAINTS AND ENQUIRIES 31 DECEMBER 2017 (CON’T)
No. Date
Received
From Case/Enquiry ISSUE REMARKS
1 2 January
2017
Darlene Ng Complaint on Charges SMS The Complainant had submitted a
complaint with regard to Short
Messaging Service (SMS).
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
2. 2 January 2017
Tan Yien Tong
Complaint on Charged Bill The Complainant had submitted a complaint with regard to charged
bill.
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
3. 2 January
2018
Daniel Chua
Hong Sing
Complaint on Charges SMS The Complainant had submitted a
complaint with regard to Short
Messaging Service (SMS).
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
4. 3 January 2017
Andy Tan Wee Zhi
Complaint on Internet Seller Scam
The Complainant had submitted a complaint with regard on online
game company.
The Complainant was advised to bring the matter to KPDNKKK for
further investigation and action (if
any).
5. 3 January
2017
Tengku Nur
Qistina
Complaint on Reproduction
on article and misleading headline
The Complainant had submitted a
complaint with regard on Malaysia Chronicle website which
contained misleading headline.
The Complainant was advised to
bring the matter to Polis Diraja Malaysia (PDRM) for further
investigation and action (if any).
6. 4 January
2017
Jiaxin Seah Complaint on Facebook The Complainant had submitted a
complaint with regard on fraud online seller in Facebook.
The Complainant was advised to
bring the matter to KPDNKK for further investigation and action (if
any).
7. 4 January 2017
Mazlan Mustafa
Complaint on Scam E-Mail The Complainant had submitted a complaint with regard on online
game company.
The Complainant was advised to bring the matter to KPDNKKK for
further investigation and action (if any).
8. 4 January
2017
Lam W.
Khiong
Complaint on Charged SMS The Complainant had submitted a
complaint with regard to Short Messaging Service (SMS).
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
9. 5 January 2017
Nuurrianti Jalli
Complaint on Instagram The Complainant had submitted a complaint with regard on public
photo on Instagram.
The Complainant was advised to bring the matter to Instagram‟s
Desktop Help from the link: help.instagram.com.
10. 5 January 2017
Chew ren Hui Complaint on P1 Services The Complainant had submitted a complaint with regard on P1
Services.
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
11. 5 January
2017
Yap Complaint on Spam SMS The Complainant had submitted a
complaint regards to complaint on spam message.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
12. 6 January 2017
Norulhuda Hamis
Aduan mengenai Akaun Facebook Digodam
Pengadu telah membuat laporan mengenai akaun Facebook yang
didakwa telah digodam dan
dinyah aktif.
Pengadu telah dicadangkan untuk membuat pertanyaan lanjut kepada
pihak MCMC untuk siasatan dan
tindakan (jika ada).
13. 6 January 2017
Tan Chin Ai Complaint on Spam SMS The Complainant had submitted a complaint regards to complaint on
spam message.
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
14. 6 January
2017
Tan Chin Ai Complaint on Spam SMS The Complainant had submitted a
complaint regards to complaint on
spam message.
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
15. 6 January 2017
Moh Chan Ling
Complaint on Gambling Message
The Complainant had submitted a complaint with regard to
gambling Short Messaging
Services (SMS) received via a short code number, 63600.
The Complainant was advised to bring the matter to MCMC for
further investigation and action (if
any).
16. 9 January
2017
Chew Ren
Hui
Complaint on P1 Services The Complainant had submitted a
complaint with regard to P1 services
The Complainant had been advised
to bring the matter to CFM for further investigation and action (if
any).
17. 9 January
2018
Naqiu Aduan mengenai Nombor
yang Tidak Dikenali
Pengadu telah membuat laporan
mengenai panggilan daripada nombor yang tidak dikenali.
Pengadu telah dicadangkan untuk
menghubungi semula agensi berkenaan dan meneliti semula
latar belakang agensi yang
berkenaan.
18. 9 January
2017
Daiki
Matsumoto
Complaint on Online
Scammer
The Complainant had submitted a
complaint with regard on online scammer
The Complainant was advised to
bring the matter to KPDNKKK for further investigation and action (if
any).
19. 10 January
2017
Mr. Yap Complaint on Spam
Message
The Complainant had submitted a
complaint regards to complaint on spam message
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
20. 10 January 2017
Muhammad Faiz Selamat
Complaint on Fraud on Mudah.my
The Complainant had submitted a complaint with Fraud on
Mudah.my
The Complainant was advised to bring the matter to KPDNKK for
further investigation and action (if any).
21. 10 January 2017
Chew Thiam Hock
Complaint on Digi Service The Complainant had submitted a complaint with regard to Digi
services
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
22. 11 January
2017
Siti Nurul
Hidayah
Aduan mengenai Twitter Pengadu telah membuat laporan
mengenai akaun Twitter yang didakwa telah digodam.
Pengadu telah dicadangkan untuk
sentiasa mengikuti perkembangan laporan yang telah dibuat di MCMC
kerana pihak MCMC adalah entiti
yang sewajarnya yang dapat membantu hal tersebut.
23. 11 January
2017
Hasreena
hashim
Complaint on an
advertisement of „D‟Herbs Jus Kocok‟ Brodcasted on
TV3
The Complainant had submitted a
complaint with regard to D‟Herb Advertisement which was
broadcasted while airing the
programme „Biar Aku Jadi Penunggu‟ at TV3 television
Channel and Radio stations.
The Complaints Bureau reached the
conclusion that the brand name sits within the official interpretation on
the word „kocok‟. No secondary
meaning should be attributed to the brand name „kocok‟. The complaint
is hereby dismissed.
24. 12 January
2017
Robert Buff Complaint on Website The Complainant had submitted a
complaint with regard on Malaysia Chronicle website which
contained misleading headline.
The Complainant was advised to
bring the matter to MCMC and Polis Diraja Malaysia (PDRM) for their
futher investigation and action (if any).
25. 14 january 2017
Eunice Complaint on Fake Account on Facebook
The Complainant had submitted a complaint with regard on a
Facebook profile which contained defamation statement.
The Complainant was advised to bring the matter to Polis Diraja
Malaysia (PDRM) for their further investigation and action (if any).
26. 16 January 2017
Choong Pei Yin
Complaint on Charged SMS The Complainant had submitted a complaint with regard to Short
Messaging Service (SMS).
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
27. 16 January
2017
Mohd Yashim
Wong Paul Tze
Complaint on Facebook The Complainant had submitted a
complaint with regard on fraud online seller in Facebook.
The Complainant was advised to
bring the matter to KPDNKK for further investigation and action (if
any).
28. 16 January
2017
Sheba Gumis Complaint on Defamation
on Website
The Complainant had submitted a
complaint with regard on Malaysia
Chronicle website which contained misleading headline.
The Complainant was advised to
bring the matter to Polis Diraja
Malaysia (PDRM) for further investigation and action (if any).
29. 16 January 2017
Jabkitol Complaint on Fraud on Mudah.my
The Complainant had submitted a complaint with Fraud on
Mudah.my.
The Complainant was advised to bring the matter to KPDNKKK for
further investigation and action (if any).
30. 16 January
2017
Rohana
Yahya
Complaint on Tagged.com The Complainant had submitted a
complaint regarding the complaint of pornographic content on
Tagged.com.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
31. 17 January
2017
Nurul
Qayyum
Aduan mengenai buli siber Pengadu telah membuat laporan
mengenai buli siber di akaun Facebook.
Pengadu telah dicadangkan untuk
membuat laporan kepada pihak Polis Diraja Malaysia (PDRM).
32. 18 January 2017
Siti Mahfuzah Aduan mengenai iklan Jus D‟Herb
The Complainant had submitted a complaint regarding „D‟Herbs Jus
Kocok‟ advertisement which
complainant claimed was aired over Astro‟s Radio and Television
channel.
The Complaints Bureau found Measat Broadcast Network System
Sdn Bhd (Astro Ria) not to be in
breach of any of the provisions of the Content Code as the
advertisement was not using risqué language. The complaint is hereby
dismissed.
33. 18 January
2017
The Jia Pin Complaint on Spam SMS The Complainant had submitted a
complaint regards to complaint on spam message.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
34. 18 January 2017
Haniff Osman Complaint on Unauthorised Charged SMS
The Complainant had submitted a complaint with regard to Short
Messaging Service (SMS).
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
35. 19 January
2017
Tham Lai
Peng
Aduan berkenaan dengan
Kandungan SMS yang tidak dikehendaki dan potongan
kredit
Pengadu telah membuat laporan
mengenai Sistem Pesanan Ringkas (SMS) yang tidak
dikehendaki dan dikenakan
potongan kredit.
Pengadu telah dicadangkan untuk
membuat laporan kepada pihak Polis Diraja Malaysia (PDRM).
36. 19 January
2017
Yeoh Eng
Chong
Complaint on website that
display personal information
The Complainant had submitted a
complaint with regard agaist a website that displays his
company‟s information.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
37. 21 January
2017
Hidayati
Mohd Salleh
Complaint on
http://prubsnprotection.blogspot.my/
The Complainant had submitted a
complaint to website displayed on the Uniform Resource Locator
(URL) addressed at
http://prubsnprotection.blogspot.my/
The Complainant was advised to
bring the matter to MCMC and Polis Diraja Malaysia (PDRM) for further
investigation and action (if any).
38. 23 January
2017
Sheun Su Sin Complaint on Spam SMS The Complainant had submitted a
complaint regards to complaint on
spam message.
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
39. 24 January
2017
Fatin Fatihah
Zahari
Complaint on Facebook The Complainant had submitted a
complaint with regard on fraud online seller in Facebook.
The Complainant was advised to
bring the matter to KPDNKK for further investigation and action. (if
any)
40. 24 January
2017
Nurul Hafizah Complaint on Charged SMS The Complainant had submitted a
complaint with regard to Short Messaging Service (SMS) spam
which was alleged charging your account without authorisation.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
41. 24 January 2017
Darren Lim Aduan mengenai Facebook Pengadu telah membuat aduan berkenaan peras ugut yang
berlaku di akaun Facebook.
Pengadu disarankan untuk membuat laporan kepada pihak
Polis Diraja Malaysia (PDRM).
42. 25 January
2017
Rosnita Mohd
Aripin
Complaint on Spam
Message
The Complainant had submitted a
complaint regards to complaint on spam message.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
43. 26 January 2017
Afik Md Yusof Complaint on Unauthorised Charged SMS
The Complainant had submitted a complaint with regard to Short
Messaging Service (SMS).
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
44. 26 January
2017
Myan Teng Complaint on P1 Services The Complainant had submitted a
complaint with regard on P1 Services.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
45. 26 January
2017
Asrul Sani Complaint on Defamation
on Facebook
The Complainant had submitted a
complaint with regard on a Facebook profile which contained
defamation statement.
The Complainant was advised to
bring the matter to Polis Diraja Malaysia (PDRM) for further
investigation and action (if any).
46. 27 January
2017
Suraya
Hussain
Complaint on Spam
Message via WhatsApp
The Complainant had submitted a
complaint with regard on spam message via WhatsApp.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
47. 27 January 2017
Ain Rawihah Aduan mengenai Facebook Pengadu telah membuat aduan berkenaan peras ugut yang
berlaku di akaun Facebook.
Pengadu disarankan untuk membuat laporan kepada pihak
Polis Diraja Malaysia (PDRM).
48. 28 January
2017
Tham Wai
Keong
Complaint on SMS
Harasment
The Complainant had submitted a
complaint with regard on sexual harassment message received
via short message service (SMS).
The Complainant was advised to
bring the matter to Polis Diraja Malaysia (PDRM) for further
investigation and action (if any).
49. 29 January
2017
Ouanthony Complaint on Website The Complainant had submitted a
complaint with regard on Malaysia
Chronicle website which contained misleading headline.
The Complainant was advised to
bring the matter to MCMC for
further investigation and action (if any).
50. 31 January
2017
Anas Mohd
Mustafah
Complaint on Celcom
Content Charging Without
Permission
The Complainant had submitted
to complaint with regard to
Celcom billing and services.
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
51. 1 February
2017
Navin Anand Complaint on Scam
Massage
The Complainant had submitted
to complaint with regard to scam massage has been receives.
The Complainant was advised to
bring the matter to MCMC and Polis Diraja Malaysia (PDRM) for further
action (if any).
52. 3 February
2017
Eugene Tho Complaint on Spam SMS The Complainant had submitted a
complaint with regards to Short Messaging Service (SMS) spam.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
53. 3 February
2017
Phang Complaint on U-Mobile
Services
The Complainant had submitted a
complaint with regard to U-Mobile services.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
54. 4 February 2017
Mohamad Sophian
Aduan mengenai Pakej Langganan Astro
Pengadu telah membuat aduan mengenai siaran langganan Astro
yang telah ditamatkan.
Pengadu disarankan untuk membuat aduan lanjutan ke CFM.
55. 6 February
2017
Daniel Lee Complaint on Stethoshop
Malaysia
The Complainant had submitted a
complaint with regard to Stethoshop Malaysia.
The Complainant was advised to
bring the matter to KPDNKK for further investigation and action (if
any).
56. 6 February
2017
Shahrizat Aduan mengenai website
lucah
The Complainant had submitted a
complaint with regard agaist a website that displays
pornography content.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
57. 6 February
2017
Muhammad
Noor Ain
Complaint on Scammer The Complainant had submitted a
complaint with regard to spam
call received from various numbers.
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
58. 7 February 2017
Tay Yi En Complaint on Facebook The Complainant had submitted a complaint with regard on fraud
online seller in Facebook.
The Complainant was advised to bring the matter to KPDNKK for
further investigation and action (if
any).
59. 8 February
2017
Donald Complaint on Unauthorised
Charged SMS
The Complainant had submitted a
complaint with regards to Short
Messaging Service (SMS) spam which was alleged charging
account without authorization.
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
60. 9 February
2017
Fairos Alias Aduan mengenai Pembelian
Online di akulaku.com
Pengadu telah membuat aduan
mengenai pembelian online di laman sesawang akulaku.com
Pengadu telah disarankan untuk
membuat aduan kepada Kementerian Perdagangan Dalam
Negeri, Koperasi dan Kepengggunaan (KPDNKK).
61. 10 February
2017
Abdullah
Hurair
Aduan mengenai
penyebaran video peribadi
Pengadu telah membuat aduan
mengenai penyebaran video peribadi di website.
Pengadu telah disarankan untuk
membuat aduan kepada Suruhanjaya Komunikasi dan
Multimedia Malaysia (MCMC).
62. 11 February
2017
Amira Sofia Complaint on Tumblr The Complainant had submitted a
complaint regarding the complaint of pornographic content on
tumblr.com
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
63. 12 February
2017
Laila Syahira Complaint on Scammer The Complainant had submitted a
complaint with regard on fraud
online seller in Facebook Group.
The Complainant was advised to
bring the matter to KPDNKK for
further investigation and action (if any).
64. 12 February
2017
Edward
Chong
Complaint on Spam
Message
The Complainant had submitted a
complaint with regard to Short
Messaging Services (SMS) spam received via WhatsApp.
The Complainant was advised to
bring the matter to MCMC for
further investigation and action (if any).
65. 13 February 2017
Lee Choon Shiung
Complaint on Prostitution Website
The Complainant had submitted a complaint to alleged prostitution
website displayed on the Uniform Resource Locator (URL)
addressed at dpf2u.com and mamakspecial.com
The Complainant was advised to bring the matter to MCMC for
further investigation and action (if any).
66. 14 February 2017
Yana Abdul Karim
Complaint on Facebook Group
The Complainant had submitted a complaint with regard on fraud
online seller in Facebook Group.
The Complainant was advised to bring the matter to KPDNKK for
further investigation and action (if
any).
67. 16 February
2017
Syahid
Babullah
Aduan mengenai Caj
Internet Telco
Pengadu telah membuat aduan
mengenai caj perkhidmatan Internet Telco
Pengadu telah disarankan untuk
membuat aduan kepada CFM.
68. 17 February
2017
Farid Ehsan Complaint on Fake
Instagram Account
The Complainant had submitted a
complaint with regard on public photo on Instagram.
The Complainant was advised to
bring the matter to Instagram‟s Desktop Help from the link:
help.instagram.com.
69. 17 February
2017
Wong yewho Complaint on Facebook The Complainant had submitted a
complaint with regard on fraud online seller in Facebook
The Complainant was advised to
bring the matter to KPDNKK for further investigation and action (if
any).
70. 17 February
2017
Lee Wei Ting Complaint on Cyberbully The Complainant had submitted a
complaint with regard on
cyberbully in Facebook
The Complainant was advised to
bring the matter to Polis Diraja
Malaysia (PDRM) for further investigation and action (if any).
71. 17 February
2017
Mohammad
Farid
Complaint on Instagram The Complainant had submitted a
complaint with regard on public photo on Instagram.
The Complainant was advised to
bring the matter to Instagram‟s Desktop Help from the link:
help.instagram.com.
72. 19 February
2017
Ibubu Complaint on website The Complainant had submitted a
complaint with regard agaist a website.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
73. 20 February
2017
Loh Lai Fong Complaint on Unauthorised
Charged SMS
The Complainant had submitted a
complaint with regard to Short Messaging Service (SMS) spam
which was alleged charging
account without authorisation.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
74. 20 February
201
Firdaus Complaint on Pornography
Website
The Complainant had submitted a
complaint with regard agaist a website that displays
pornography content.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
75. 22 February
2017
Mohammad
Farid
Complaint on Instagram The Complainant had submitted a
complaint with regard on public photo on Instagram.
The Complainant was advised to
bring the matter to Instagram‟s Desktop Help from the link:
help.instagram.com.
76. 24 February
2017
Chua Xin Ni Complaint on Unauthorised
Charged SMS
The Complainant had submitted a
complaint with regard to Short Messaging Service (SMS) spam
which was alleged charging
account without authorisation.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
77. 25 February
2017
Huzaifah bin
Shahrir
Complaint on Website The Complainant had submitted a
complaint with regard agaist a website.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
78. 25 February
2017
Franklon Complaint on Website The Complainant had submitted a
complaint with regard agaist a website.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
79. 25 February
2017
Khairul Azhar Aduan mengenai Spam SMS Aduan berkenaan tentang sistem
pesanan ringkas (SMS) yang tidak dikehendaki dan berunsur
penipuan
Pihak Biro aduan mncadangkan
pengadu untuk membua laporan kepada Polis Diraja Malaysia
(PDRM) kerana ia adalah satu jenayah disisi undang-undang
Malaysia.
80. 1 March 2017 Nurul Ain
binti Mohd
Noor
Complaint on website
The Complainant had submitted a
complaint with regards to her
personal data may have been misused at a website.
The Complainant had been advised
to bring the matter to Personal
Data Protection Department (JPDP).
81. 1 March 2017 Mohd Rizuan Bin Roslan
Complaint on facebook and LINE application
The Complainant had submitted a complaint with regard to
Facebook and LINE user which was alleged to black mail you
The CMCF would advise the Complainant to directly report any
facebook administrator and bring the matter to Polis Diraja Malaysia
(PDRM).
82. 3 March 2017 Tan Kiing
Hua
Complaint on SMS Scam
The Complainant alleged that he
received an SMS scam which informed that he had using
bank transaction.
The Complainant was advised to
lodge a report to the Polis Diraja Malaysia (PDRM) for further
deliberation and action.
83. 4 March 2017 Caroline
Rutendo
Complaint on scam online
seller
The Complainant had submitted a
complaint with regard to the complaint on online seller
The Complaints Bureau advised the
Complainant to lodge a report to KPDNKK for their further action (if
any).
84. 6 March 2017 Peter Laga Complaint on Facebook
user
The Complainant had submitted a
complaint with regard on
Facebook user which he believed doing fraud activities.
The Complaints Bureau advised the
Complainant to report directly to
Facebook‟s administrator and bring the matter to KPDNKK.
85. 7 March 2017 Muhammad
Bin Izham
Complaint on SMS spam
The Complainant had
submitted a complaint with
regards to unsolicited Short Messaging Service (SMS) spam he
received from 22220.
The Complaints Bureau advised to
bring the matter to CFM as it deals
with consumer and telecommunications matter.
86. 7 March 2017 Ahmad
Amirulbahar
Complaint on Instagram
The Complainant had submitted
a complaint with regard to an Instagram account that misused
his daughter‟s photos.
The Complaints Bureau advised the
Complainant to report directly to Instagram‟s administrator as well as
PDRM because the issues may contravene with the Penal Code.
87. 7 March 2017 Hilmi Abdul Hamid
Complaint on pornography website
The Complainant submitted a Complaint with regards to
pornographic content on website
addressed at http://kingkongkek.tumblr.com
The Complaints Bureau advised the Complainant to report directly to
Tumblr‟s administrator and MCMC.
88. 9 March 2017 Adibah Binti Omar
Complaint on online purchased via Facebook
The Complainant had submitted a complaint with regard to an
online purchased via Facebook page.
The Complaints Bureau advised the Complainant to report directly to
KPDNKK.
89. 9 March 2017 Mohd Aliff Complaint on charged SMS The Complainant submitted a
Complaint with regards to charged SMS.
The Complaints Bureau advised the
Complainant to bring the matter to CFM as it deals with consumer and
telecommunications matter.
90. 10 March
2017
Mohd Fetry
Bin Ab Razaman
Complaint on Facebook
The Complainant had submitted a
complaint with regard to fake Facebook page.
The Complaints Bureau advised the
Complainant to report directly to Facebook‟s administrator for further
action.
91. 11 March
2017
Sarimah
Salim
Complaint on online
purchase
The Complainant had submitted a
complaint with regard to failed
online purchased.
The complaint was dismissed due to
insufficient data to proceed with the
complaints.
92. 11 March 2017
Goh Cheng Chua
Complaint on SMS spam
The Complainant alleged that he had received unsolicited SMS and
being charged for the SMS
received.
The Complainant was advised to lodge a report to CFM since it is
involves consumer issue on billing
and charges.
93. 11 March
2017
Khamarul
Firdaus
Complaint on Tumblr
The Complainant had submitted
a complaint with regards to a website that contain his picture
and video
The Complainant was advised to
lodge a report to MCMC for further deliberation and action.
94. 12 March
2017
Ann Marylin
Complaint on online
purchase via Facebook
The Complainant had submitted a
complaint with regard to an online seller on Facebook
The Complainant was advised to
lodge a report directly to Facebook administrator and KPDNKK.
95. 14 March 2017
Bidari Complaint on scam online purchase
The Complainant had submitted a complaint with regard to scam
online purchase
The Complainant was advised to lodge a report to KPDNKK.
96. 14 March
2017
Arfa Yunus Complaint on slander and
defame via Facebook and blogs
The Complainant stated that she
had been slandered and defamed via blogs and Facebook
The Complainant was advised to
lodge a report directly to Facebook and blog administrator as well as
PDRM.
97. 14 March
2017
Sarah Perira Complaint on obscene SMS
The Complainant stated that she
had received obscene SMS
The Complainant was advised to
lodge a report to PDRM and MCMC.
98. 15 March
2017
Darren Lim Complaint on Facebook
The Complainant had submitted a
complaint with regard to a Facebook group that ask for
money
The Complainant was
advised to lodge a report directly to Facebook administrator
and/or lodge a report with PDRM.
99. 16 March
2017
Jeff Tan Complaint on scam activity
via telephone call
The Complainant had submitted a
complaint with regard to phone call received which he believed is
scam.
The Complainant was
advised to bring the matter to CFM and lodge a report to PDRM.
100. 16 March
2017
Muhammad
Firdaus Jamil
Complaint on scam activity
via telephone call
The Complainant had submitted a
complaint with regard to phone call received which he believed is
scam.
The Complainant was
advised to bring the matter to CFM and lodge a report to PDRM.
101. 16 March
2017
Wan Omar Complaint on scam activity
via telephone call
The Complainant had submitted a
complaint with regard to phone
call received which he believed is scam.
The Complainant was
advised to bring the matter to CFM
and lodge a report to PDRM.
102. 17 March
2017
Aron Liew
Wei Hung
Complaint on SMS scam
The Complainant alleged that he
received an SMS scam .
The Complainant was
advised to bring the matter to CFM
and lodge a report to PDRM.
103. 17 March
2017
Khalil Azri Complaint on Instagram
The Complainant had submitted a
complaint with regard to fake Instagram account that use his
picture.
The Complainant was
advised to lodge a report directly to Instagram administrator.
104. 19 March
2017
Davis Joyner Complaint on Telegram
application
The Complainant had submitted a
complaint with regard to Telegram application which
contained pornography content
The Complainant was
advised to lodge a report directly to Telegram administrator and MCMC.
105. 20 March
2017
Tio Cing
Quan
Complaint on fake website The Complainant had submitted a
complaint with regard to fake Amazon website
The Complainant was
advised to lodge a report directly to Amazon support team.
106. 20 March 2017
Bhiravudh Pongprakyun
Complaint on phishing email
The Complainant stated that she had received phishing email
The Complainant was advised to lodge a report to MCMC
and seek for her bank advice.
107. 20 March
2017
Tung Ren Sin Complaint on SMS scam
The Complainant stated that he
had received SMS scam.
The Complainant was
advised to lodge a report to PDRM and seek for his service provider
assistance to block the said
number.
108. 21 March 2017
Muhammad Al Amin
Complaint on Facebook
The Complainant had submitted a complaint with regard to fake job
vacancies offer via Facebook
using his company‟s name.
The Complainant was advised to lodge a report directly to
Facebook administrator and PDRM.
109. 21 March
2017
Wan Hafiz Advice on advertisement
guidelines
The advisee ask about the
alcoholic advertisement guidelines.
The advisee was
advised to refer to the Content Code for the advertisement via
electronic medium platform.
110. 21 March
2017
Goh Aik Hong Complaint on spam call
The Complainant had submitted a
complaint with regard to spam call received.
The Complainant was
advised to lodge a report to PDRM.
111. 22 March 2017
Herlina Hamdan
Complaint on Instagram
The Complainant had submitted a complaint with regard to few fake
Instagram accounts that contain her images.
The Complainant was advised to lodge a report directly to
Instagram administrator and PDRM.
112. 22 March 2017
Risziyanty Complaint on SMS gambling
The Complainant stated that she had received gambling SMS from
+60163475628
The Complainant was advised to lodge a report to MCMC.
113. 27 March
2017
Farah Hafizah Complaint on harassment
and threats via email
The Complainant alleged that she
had received threat email
The Complainant was
advised to lodge a report to PDRM.
114. 28 March
2017
Ermilly Ainor Complaint on SMS The Complainant alleged that she
had received SMS that contain obscene content
The Complainant was
advised to lodge a report to MCMC and PDRM.
115. 28 March 2017
Saat Complaint on gambling website
The Complainant had submitted a complaint with regards to website
that contain gambling activities
The Complainant was advised to lodge a report to MCMC.
116. 28 March
2017
Keng Boon
Lim
Complaint on scam website The Complainant had submitted a
complaint with regards to fake website that intended to cheating.
The Complainant was
advised to lodge a report to MCMC.
117. 28 March 2017
Alvin Lim Complaint on online purchase
The Complainant alleged that he had been cheated via mudah.my
The Complainant was advised to lodge a report to
KPDNKK.
118. 30 March
2017
Coburn Leow Complaint on SMS scam The Complainant alleged that he
had received SMS scam
The Complainant was
advised to lodge a report to CFM.
119. 30 March
2017
Magdalena Complaint on Facebook The Complainant had submitted a
complaint with regard to Facebook user that using her
detail and photo
The Complainant was
advised to lodge a report directly to Facebook.
120. 31 March
2017
Pau Chang
Ping
Complaint on scam activity
at Ebay
The Complainant alleged that he
had been cheated at Ebay
The Complainant was
advised to lodge a report to KPDNKK.
121. 31 March 2017
Khairul Afikh Complaint on website The Complainant had submitted a complaint with regard to a
discussion in a forum which was alleged to incite not by various
races in Malaysia
The Complainant was advised to lodge a report to PDRM.
122. 2 April 2017 Ahmad Fakhri Complaint on Manipulated
The Complainant had submitted a
complaint with regard to his emails had been manipulated.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any)
123. 2 April 2017 Majidah Complaint on Obscene SMS
Content
The Complainant had submitted a
complaint with regard to the obscene SMS content been
received.
The Complainant was advised to
bring the matter to PDRM for further investigation and action (if
any)
124. 3 April 2017 Joey N Caisse Complaint on Scam The Complainant had submitted a
complaint with regard to scam
advertisement on Mudah.com
The Complainant was adviced to
contact Mudah.com admin to
remove the content.
125. 5 April 2017 Chong Shuk Yee
Complaint on Yes 4G Service
The Complainant had submitted a complaint with regard on Yes 4G
Service
The Complainant was advised to bring the matter to the CFM for
further investigation and action (if
any).
126. 7 April 2017 Ayuni Complaint on
http://www.cheongster.com Website
The Complainant had submitted a
complaint with regard on http://www.cheongster.com
website which contained pornographic content.
The Complaints Bureau has bring
the complaint to MCMC for further investigation and action (if any).
127. 7 April 2017 Yeap Chee Wei
Complaint on Charged SMS The Complainant had submitted a complaint with regard on charged
SMS
The Complainant was advised to bring the matter to the CFM for
further investigation and action (if any).
128. 8 April 2017 Yap Complaint on website The Complainant had submitted a
complaint with regard on her phone number has been posted
in website
The Complainant was advised to
contact the website admin to remove her phone number.
129. 11 April 2017 Siti Aishah Yusoff
Aduan mengenai Whatapps lucah yang diterima
Pengadu telah membuat laporan mengenai telah menerima
Whatapps yang berbaur lucah.
Pengadu telah dicadangkan untuk membuat laporan kepada pihak
PDRM dan membuat pertanyaan lanjut kepada pihak MCMC untuk
siasatan dan tindakan (jika ada).
130. 12 April 2017 Dr Zaleha
Awang Ngah
Aduan mengenai
menggunakan gambar tanpa persetujuan
Pengadu telah membuat laporan
mengenai gambarnya telah dimuat naik secara haram ke
laman
https://drzalehaawangngah.wordpress.com
Pengadu telah dicadangkan untuk
membuat laporan kepada admin laman web dan membuat aduan
kepada pihak PDRM untuk siasatan
lanjut dan tindakan (jika ada).
131. 12 April 2017 BormBrooma
Vah
Complaint on website The Complainant had submitted a
complaint with regard website
contain bad word.
The Complainant was advised to
bring the matter to MCMC for
further investigation and action (if any)
132. 13 April 2017 Noorhaliza Aziz
Complaint on Charge SMS The Complainant had submitted a complaint regards to auto
subsripction and charged to phone bill
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
133. 14 April 2017 Ahmad Shahrizal
Jusoh
Aduan mengenai Iklan Jus Kocok
Pengadu telah membuat laporan mengenai TV3 telah menyiarkan
iklan Jus Kocok yang berkemungkinan berbaur lucah.
Biro Aduan telah menutup kes kerana pengadu tidak menghantar
butiran yang lengkap mengenai kes.
134. 17 April 2017 Puwei Hardware
Trading Sdn Bhd
Complaint on Maxis Services
The Complainant had submitted a complaint regards to Maxis
Sevices was poor
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
135. 17 April 2017 Elaine Jalleh Complaint on Astro Services The Complainant had submitted a
complaint regards to complaint on Astro Services with regard to the
info bar on astro channel had
banner.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
136. 18 April 2017 Voon Ching
Mei
Complaint on Charged SMS The Complainant had submitted a
complaint with regard to charged SMS
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
137. 20 April 2017 Kamarul
Khizir Abd Rahman
Aduan mengenai
https://sg.news.yahoo.com
Pengadu telah membuat laporan
mengenai https://sg.news.yahoo.com yang
menghina agama islam
Pengadu telah dicadangkan untuk
menghubungi MCMC untuk sebarang tindakan (jika ada)
138. 22 April 2018 Maruthamuth
u Sankar
Aduan mengenai Iklan
Astro On The Go
Pengadu telah membuat laporan
mengenai Iklan Astro On The Go yang kurang menyenangkan
Pengadu telah dimaklumkan
bahawa astro telah menarik semula iklan yang telah disiarkan dan kes
telah ditutup.
139. 22 April 2017 Ong Khai Yin Aduan mengenai Iklan
Astro On The Go
Pengadu telah membuat laporan
mengenai Iklan Astro On The Go
yang kurang menyenangkan
Pengadu telah dimaklumkan
bahawa astro telah menarik semula
iklan yang telah disiarkan dan kes telah ditutup.
140. 27 April 2017 Aina Khalida Complaint on Facebook The Complainant had submitted a
complaint regards to comment on
The Complainant was advised to
bring the matter to Facebook Admin
to report abuse.
141. 30 April 2017 Elizabeth Complaint on Complaint on
Gambling Messages and Scammer on Shopee
The Complainant had submitted a
complaint on Complaint on Gambling Messages and Scammer
on Shopee
The Complainant was advised to
bring the matter to the MCMC for further investigation and action (if
any).
142. 30 April 2017 Chew Thiam
Hock
Complaint on Digi Service The Complainant had submitted a
complaint with regard to Digi services
The Complainant had been advised
to bring the matter to CFM.
143. 30 April 2017 Siti Nurul
Hidayah
Aduan mengenai Twitter Pengadu telah membuat laporan
mengenai akaun Twitter yang didakwa telah digodam.
Pengadu telah dicadangkan untuk
sentiasa mengikuti perkembangan laporan yang telah dibuat di MCMC
kerana pihak MCMC adalah entiti yang sewajarnya yang dapat
membantu hal tersebut.
144. 3 May 2017 Sazali Mohd Karli
Aduan mengenai perkhidmatan SMS yang di
caj
Pengadu telah membuat aduan mengenai perkhidmatan SMS
yang telah dicaj ke akaun pengadu tanpa persetujuan
pengadu.
Pengadu telah dicadangkan untuk melaporkan kes ini kepada Forum
Pengguna Komunikasi dan Multimedia Malaysia (CFM).
145. 3 May 2017 Kenny Complaint on Mudah.my The Complainant had submitted a
complaint with regards to false advertisement in mudah.my.
The Complainant was advised to
bring the matter to KPDNKK and PDRM for further investigation and
action (if any).
146. 5 May 2017 Goh Boon
Ching
Complaint on Scam
Message
The Complainant had submitted a
complaint with regards to Scam message.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
147. 5 May 2017 Nandini Complaint on U-mobile broadband service
The Complainant had submitted a complaint with regards to
dissatisfaction with u mobile
broadband service.
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
148. 5 May 2017 Hisham Aduan fitnah di Forum „cari.com.my‟
Pengadu telah membuat aduan mengenai fithnah di forum
cari.com.my
Biro aduan mencadangkan pengadu membuat aduan kepada pihak
PDRM (jika ada).
149. 10 May 2017 Azad
Abdullah
Complaint on Charged SMS The Complainant had submitted a
complaint with regards to
charged SMS.
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
150. 11 May 2017 Ahmad Syafiq Complaint on telco company
The Complainant had submitted a complaint with regards to
dissatisfaction on billing and
services from telco company.
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
151. 11 May 2017 Chan Chun
Wai
Aduan Mengenai
www.lazada.com.my
Pengadu telah membuat aduan
mengenai transaksi jual beli di ww.lazada.com.my
Biro aduan mencadangkan pengadu
membuat aduan terus kepada KPDNKK (jika ada).
152. 11 May 2017 Chua Park
Chin
Complaint on Charged SMS
by Celcom
The Complainant had submitted a
complaint with regards to
charged SMS.
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
153. 11 May 2017 Ahmad Aduan Mengenai
www.lazada.com.my
Pengadu telah membuat aduan
mengenai transaksi jual beli di
ww.lazada.com.my
Biro aduan mencadangkan pengadu
membuat aduan terus kepada
KPDNKK (jika ada).
154. 17 May 2017 Firoz Aduan mengenai SMS yang
dicaj
Pengadu membuat aduan
mengenai khidmat SMS yang di caj tanpa persetujuan pengadu
Biro aduan mencadangkan kepada
pengadu membuat aduan kepada pihak CFM (jika ada)
155. 17 May 2017 Firoz Aduan mengenai SMS yang
dicaj
Pengadu membuat aduan
mengenai khidmat SMS yang di caj tanpa persetujuan pengadu
Biro aduan mencadangkan kepada
pengadu membuat aduan kepada pihak CFM (jika ada).
156. 18 May 2017 Ng Lay Hsia Complaint on Facebook The Complainant had submitted a complaint with regards to
Facebook user
The Complainant was advised to contact Facebook Help centre and
repor to PDRM for further investigation and action (if any).
157. 19 May 2017 Lim Li Shan Complaint on YTL billing The Complainant had submitted a complaint with regards to YTL
billing and services
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
158. 19 May 2017 Nurul Aduan Mengenai
www.lazada.com.my
Pengadu telah membuat aduan
mengenai transaksi jual beli di ww.lazada.com.my
Biro aduan mencadangkan pengadu
membuat aduan terus kepada KPDNKK (jika ada).
159. 19 May 2017 Shafeena Afreen Binti S
A Anwar Ali
Complaint on YES Services The Complainant had submitted a complaint with regards to YES
services
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
160. 20 May 2017 Joan Tieu Complaint on Travel
Recommends
The Complainant had submitted a
complaint with regards to Travel Recommends service
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
161. 22 May 2017 Hidayah Complaint on Online Seller Scam
The Complainant had submitted a complaint with regards to online
seller SCAM
The Complainant was advised to bring the matter to KPDNKK for
further investigation and action (if any).
162. 23 May 2017 Nazeer Ahmad
Complaint on Spam Message
The Complainant had submitted a complaint with regards to SPAM
messages
The Complainant was advised to bring the matter to the MCMC for
further investigation and action (if
any).
163. 24 May 2017 Elaine Jalleh Complaint on Astro Services
The Complainant had submitted a
complaint with regards to ASTRO services
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
164. 25 May 2017 Syhkyella Delilah
Complaint on Cyber Bully The Complainant had submitted a complaint with regards to a video
upload in Facebook without permission
The Complainant was advised to report abuse to Facebook help
centre and proceed to report with PDRM (if any).
165. 25 May 2017 Mohd Nor Maliadie
Aduan berkenaan Youtube.com Channel
Pengadu telah membuat aduan mengenai video yang
memaparkan lagu dan pemakaian
yang tidak senonoh.
Pengadu dinasihatkan untuk menghubungi pihak pengurusan
Youtube.com untuk menurunkan
kandungan tersebut.
166. 26 May 2017 Rabiatul Audauyah
Aduan Mengenai Fitnah di Twitter
Pengadu telah membuat aduan mengenai penyebaran fitnah di
laman social Twitter yang berniat
untuk menjatuhkan maruah pengadu dan suami.
Biro aduan mencadangkan pengadu membuat aduan kepada pihak
twitter dan PDRM untuk Siasatan
dan tindakan lanjut (jika ada).
167. 28 May 2017 Tan Soo Che Complaint on Insult on Facebook
The Complainant had submitted a complaint with regards to
Facebook user
The Complainant was advised to contact Facebook Help centre and
repor to PDRM for further investigation and action(if any).
168. 31 May 2017 Goh V-Shern Complaint on Cuckoo Advertising
The Complainant had submitted a complaint with regards to Cuckoo
Advertisement via radio
The Complainant was advised to refer to Cuckoo website regarding
the methodology use by their filtering system.
169. 31 May 2017 Parimala Devi Aduan Mengenai Whatsapp Berunsur Fitnah
Pengadu telah membuat aduan mengenai penyebaran fitnah di
aplikasi WhatsApp yang berniat
untuk menjatuhkan maruah pengadu.
Biro aduan mencadangkan pengadu membuat aduan kepada pihak
PDRM untuk Siasatan dan tindakan
lanjut (jika ada).
170. 2 June 2017 Siti Aisyah Complaint on Wechat
Application
The Complainant had submitted a
complaint with regard on WeChat Application.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
171. 2 June 2017 Hazarain
mohamad diah
Complaint on Magnificent
Century
The Complainant had alleged that
the television programme contained obscene content and
insult the religion of Islam.
Upon considering the matter, the
CMCF‟s Complaint Bureau is of the view that there is no breach of the
Content Code and the case is
treated as closed.
172. 2 June 2017 Tan Soo Che Complaint on facebook
The Complainant had submitted a
complaint with regard on fraud online seller in Facebook.
The Complainant was advised to
bring the matter to KPDNKK for further investigation and action (if
any).
173. 3 June 2017 Dr Chee
Chern
Complaint on negative
Google Review
The Complainant had submitted a
complaint with regard on negative Google Review.
The Complainant was advised to
bring the matter to MCMC for further investigation and action (if
any).
174. 5 June 2017 Zulkarnain
Hamzah
Complaint on Facebook The Complainant had submitted a
complaint with regard on fraud online seller in Facebook.
The Complainant was advised to
bring the matter to KPDNKK for further investigation and action (if
any).
175. 7 June 2017 Mee Lan Lai Aduan Fitnah yang Tidak
Munasabah di Facebook NTV8 Berita Cina
Pengadu telah membuat aduan
mengenai fitnah di Facebook.
Biro aduan mencadangkan pengadu
membuat aduan kepada pihak PDRM (jika ada).
176. 12 June 2017 Modh Firdaus Complaint on Facebook The Complainant had submitted a complaint with regard on fraud
online seller in Facebook.
The Complainant was advised to bring the matter to KPDNKK for
further investigation and action (if
any).
177. 15 June 2017 Eddie NG
Complaint on Maxis Services
The Complainant had submitted a complaint with regard on Maxis
Services.
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
178. 20 June 2017 Matt Liew Complaint On Lgbt-Themed
Music Video On Local Website
The Complainant had submitted a
complaint with regard on LGBT themed music video on Local
Website.
The CMCF‟s Complaint Bureau was
forwarded the matter to MCMC for further investigation and action (if
any).
179. 20 June 2017 Fan Eng
Chang
Complaint to Maxis about
port in failure
The Complainant had submitted a
complaint with regard on Maxis Services.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any)
180. 21 June 2017 Sashi Kumar Complaint on Facebook The Complainant had submitted a complaint with regard on fraud
online seller in Facebook.
The Complainant was advised to bring the matter to KPDNKK for
further investigation and action (if
any).
181. 27 June 2017 Li Complaint on Facebook
The Complainant had submitted a complaint with regard on fraud
online seller in Facebook.
The Complainant was advised to bring the matter to KPDNKK for
further investigation and action (if
any).
182. 27 June 2017 Liew Yow Cin Complaint on Unifi
The Complainant had submitted a
complaint with regard on Unifi Services.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any)
183. 28 June 2017 Fan Eng
Chang
Complaint to Maxis about
port in failure
The Complainant had submitted a
complaint with regard on Maxis
Services.
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any)
184. 29 June 2017 Sashi Kumar Complaint on Facebook The Complainant had submitted a
complaint with regard on fraud online seller in Facebook.
The Complainant was advised to
bring the matter to KPDNKK for further investigation and action (if
any).
185. 29 June 2017 Li Complaint on Facebook
The Complainant had submitted a
complaint with regard on fraud online seller in Facebook.
The Complainant was advised to
bring the matter to KPDNKK for further investigation and action (if
any).
186. 30 June 2017 Liew Yow Cin Complaint on Unifi
The Complainant had submitted a
complaint with regard on Unifi Services.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any)
187. 5 July 2017 Mohammad Farid
Complaint on Instagram The Complainant had submitted a complaint with regard on public
photo on Instagram.
The Complainant was advised to bring the matter to Instagram‟s
Desktop Help from the link: help.instagram.com.
188. 7 July 2017 Chua Xin Ni Complaint on Unauthorised Charged SMS
The Complainant had submitted a complaint with regard to Short
Messaging Service (SMS) spam
which was alleged charging account without authorisation.
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
189. 9 July 2017 Huzaifah bin
Shahrir
Complaint on Website The Complainant had submitted a
complaint with regard agaist a
website.
The Complainant was advised to
bring the matter to MCMC for
further investigation and action (if any).
190. 10 July 2017 Franklon Complaint on Website The Complainant had submitted a complaint with regard agaist a
website.
The Complainant was advised to bring the matter to MCMC for
further investigation and action (if any).
191. 12 July 2017 Khairul Azhar Aduan mengenai Spam SMS Aduan berkenaan tentang sistem pesanan ringkas (SMS) yang
tidak dikehendaki dan berunsur penipuan
Pihak Biro aduan mncadangkan pengadu untuk membua laporan
kepada Polis Diraja Malaysia (PDRM) kerana ia adalah satu
jenayah disisi undang-undang
Malaysia.
192. 14 July 2017 Brandon Yeo Complaint on gambling
website
The Complainant had submitted a
complaint with regard to alleged
gambling websites at the URL
address,
The Complainant directly bring the
matter to the MCMC for further
investigation and action( if any)
https://www.gglounge.gg/
193. 15 July 2017 Looi Wai
Meng
Complaint on spam sms
The Complainant had submitted a
complaint with regard to the
complaint on spam message
The Complainant bring the matter
to CFM.
194. 17 July 2017 Zemy Complaint on whatsapp
group
The Complainant had submitted a
complaint with regard on group
creation via whatsapp
The Complainant report to the Polis
Diraja Malaysia (PDRM) for their
further action (if any)
195. 17 July 2017 Tee Kai
Chern
Complaint on facebook
The Complainant had submitted a
complaint with regard to
Facebook page which was alleged
to harassing teacher and student
in Foon Yew High School
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account. You may refer to facebook
Help Centre from the link :
https://www.facebook.com/help/
196. 18 July 2017 Lilian Boo Aduan mengenai berita dan
gambar yang dipaparkan
oleh china press
The Complainant had submitted
a complaint with regard to
newspaper article and picture in
China Press.
The Complainats Bureau has found
that pursuant to the above, you
may enquire further on this matter
to KDN to extend your response to
your complaint.
197. 18 July 2017 Syazwan
Halim
Aduan mengenai facebook
Aduan berkenaan akaun
Facebook www.facebook.com
atas nama „Mustafa Khan‟ yang
didakwa membuat status dan
memuatnaik video bertujuan
untuk mengaibkan dan
memalukan pihak puan.
Pihak CMCF menasihatkan agar
puan mengemukakan aduan terus
kepada pihak pengurusan laman
sesawang tersebut di alamat,
https://www.facebook.com/help/
198. 19 July 2017 Afeeq Complaint on website
http://straightasian2.tumblr
.com
The Complainant had submitted a
complaint with regard to a
website displayed on the URL
addressed at
http://straightasian2.tumblr.com
The Complainant bring the matter
directly to MCMC for further
investigation and action (if any)
199. 19 July 2017 Tessy Low Complaint on online
harassment
The Complainant had submitted
a complaint with regard to the
complaint on OKcupid website
which release your office contact
number to strangers.
The CMCF would like advise the
Complainant to directly report any
unethical practice to the OKcupid
administrator in order for them to
take down or remove the alleged
content.You may find the help
centre from the link :
https://www.OKcupid.com/feedback
200. 21 July 2017 MCMC Aduan Berhubung
Kandungan Lagu Berbaur
Lucah
The Complainant had submitted a
complaint with regard to Enquiry
On The Song “Despacito”
The Complaints Bureau hopes the
above advice can help MCMC to
decide on the best course of action
in deciding whether to ban the song
or not from the licenced radio
stations.
201. 21 July 2017 Hwang Boon
Hun
Complaint on website
http://kitchencabinet.net.m
y/pfitemfinder/lalang-
resources-sdn-bhd/
The Complainant had submitted a
complaint with regard to
misleading information on
kitchencabinet website at the URL
address,
https://kitchencabinet.net.my/pfit
finder/lalang-resources-sdn-bhd/.
The CMCF Complaints Bureau
jurisdiction is limited to cases
pertaining to electronic content
matters within Malaysia.
202. 26 July 2017 Mun Yee San Complaint on facebook
The Complainant had submitted a
complaint with regard to the
complaint on facebook fake
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
account at the Uniform Resource
Locator (URL) address,
http://m.facebook.com/profile.ph
p?id=100020041934735
administrator in order for them to
take down or remove the alleged
account.
203. 26 July 2017 Lau Chin
Hoon
Aduan mengenai facebook
Aduan berkenaan akaun facebook
www.facebook.com atas nama
„Hugh Foggy” yang didakwa
membuat rencana yang berbaur
fitnah dan hasutan
Pihak CMCF menasihatkan agar
tuan mengemukakan aduan terus
kepada pihak pengurusan laman
sesawang tersebut di alamat,
https://www.facebook.com/help/
204. 1 August
2017
Harjot Singh
Complaint on website
https://www.freelancerpro.
com
The Complainant had submitted a
complaint with regard to a
website displayed on the URL
addressed at
https://www.freelancerpro.com
The Complainant bring the matter
directly to MCMC for further
investigation and action (if any)
205. 1 August
2017
Yeo Joo Sin Complaint on Hungama
Music App
The Complainant had submitted a
complaint with regard to Short
Messaging Service (SMS) spam
which was alleged charging your
account without authorization
The Complainant bring the matter
to CFM and also enquire on the
Personal Data Protection Act 2010
206. 3 August
2017
Azlandy
Mohammid
Ali
Aduan mengenai kecurian
gambar hak milik individu
Aduan mengenai kecurian gambar
peribadi
Pihak Biro aduan mempunyai
bidang kuasa terhad dalam hal ini
dan mendapati kandungan tersebut
dapat dibantu oleh pihak Polis
Diraja Malaysia (PDRM) kerana ia
adalah satu jenayah disisi undang-
undang Malaysia.
207. 3 August
2017
Ronan Gmail Complaint on TM services
The Complainant had submitted a
complaint with regard to TM
services
The Complainant had been advised
to bring the matter to CFM.
208. 3 August
2017
Hussaini
Abdul Karim
Complaint on facebook
The Complainant had submitted a
complaint with regard to a
Facebook Group at the Uniform
Resource Locator (URL)address,
https://www.facebook.com/group
s/1766500910288652/permaliknk
/1960340100904731/.
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account.You may find the Help
Centre from the link:
https://www.facebook.com/help/
and may lodge a report to the
PDRM for further action (if any).
209. 3 August
2017
Quan Luc Vu Complaint on obscene
website and apps
The Complainant had submitted a
complaint with regard to
pornographic forum at the URL
address, a website that contains
pornographic writings address at
https://www.fanfiction.net/s/6989
371/1/Ensalved
The Complainant had been advised
to bring MCMC .
210. 3 August
2017
Ahmad Yusri Aduan mengenai spam sms
Aduan berkenaan tentang sistem
pesanan ringkas (sms) yang
tidak dikehendaki dan berunsur
penipuan
Pihak Biro aduan mempunyai
bidang kuasa yang terhad dalam
hal ini dan mendapati kandungan
tersebut dapat dibantu oleh PDRM
kerana ia adalah satu jenayah disisi
undang-undang Malaysia
211. 3 August
2017
Danial
Cheong
Complaint on tumblr
The Complainant had submitted a
complaint regarding the complaint
of pornographic content on
Tumblr
We would like to request for your
goodself to submit the details of
page name and also web
address/URL of the said Tumblr
page.
212. 3 August
2017
Fazirul Izwan Aduan mengenai website
http://bibirbergetar.com
The Complainant had submitted a
complaint with regard to a
website displayed on the URL
addressed at
www.bibirgetar.com/
The Complainant bring the matter
directly to MCMC for further
investigation and action (if any)
213. 3 August
2017
Firdaus Complaint on facebook
The Complainant had submitted a
complaint with regard to
Facebook user which was alleged
to black mail you.
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account.
214. 3 August
2017
Andy Chan Complaint on astro/maxis
broadband
The Complainant had submitted a
complaint with regard to
complaint on Astro and Maxis
Broadband sevices
The Complainant bring the matter
to CFM to extend your response to
your complaint.
215. 3 August
2017
Siti
Nurathirah
Complaint on charged sms The Complainant had submitted a
complaint with regard charged
SMS by Celcom
The Complainant bring the matter
directly to CFM
216. 3 August
2017
Shamsher Gill
Complaint on digital content
The Complainant had submitted a
complaint with regard to website
displayed on the URL addressed
at
The Complainant bring directly to
the MCMC for further investigation
and action if any).
www.pulsk.com/485652/GANTIKA
Nita-Hina-lagu-MALAYSIA-
NEGARAKU.html/.
217. 3 August
2017
Fhaten Aina
Aziran
Complaint on harassment
The Complainant had submitted a
complaint with regard on sexual
harassment message received via
The Complaints Bureau advises you
to lodge a report with Polis Diraja
Malaysia (PDRM) if you had felt
being threatened by the whatsapp
so that the PDRM may investigate
further.
218. 3 August
2017
Mirza Abdul
Latif
Complaint on scam sms
Aduan berkenaan aduan tentang
sistem pesan ringkas (sms) yang
tidak dikehendaki dan berunsur
penipuan.
Pihak CMCF mencadangkan agar
saudara menghubungi pihak
pembekal perkhidmatan
telekomunikasi yang berkenaan
bagi mengemukakan aduan
mengenai aktiviti SMS tersebut.
Saudara juga boleh memohon agar
pihak mereka menyekat nombor
telefon bimbit yang berkenaan.
219. 4 August
2017
Syahid Aduan mengenai website
http://www.siakapkeli.my
The Complainant had submitted
a complaint regarding the
complaint of pornographic
content on Tumblr.
We would like to request for your
goodself to submit the detail of
page name and also web
address/URL of the said Tumblr
page
220. 5 August
2017
Goh Boon
Ching
Complaint on Scam
Message
The Complainant had submitted a
complaint with regards to Scam message.
The Complainant was advised to
bring the matter to CFM for further investigation and action (if any).
221. 5 August 2017
Nandini Complaint on U-mobile broadband service
The Complainant had submitted a complaint with regards to
dissatisfaction with u mobile
The Complainant was advised to bring the matter to CFM for further
investigation and action (if any).
broadband service.
222. 6 August 2017
Hisham Aduan fitnah di Forum „cari.com.my‟
Pengadu telah membuat aduan mengenai fithnah di forum
cari.com.my
Biro aduan mencadangkan pengadu membuat aduan kepada pihak
PDRM (jika ada).
223. 7 August
2017
Azad
Abdullah
Complaint on Charged SMS The Complainant had submitted a
complaint with regards to
charged SMS.
The Complainant was advised to
bring the matter to CFM for further
investigation and action (if any).
224. 8 August
2017
Noor Marlina Aduan mengenai spam sms Aduan berkenaan Sistem Pesanan
Ringkas (SMS) spam
pihak CMCF mencadangkan agar
menghubungi pembekal
perkhidmatan mudah alih untuk
mendapatkan bantuan daripada
mereka
225. 8 August
2017
Cyrus Complaint on website
https://forum.lowyat.net
The Complainant had submitted a
complaint regards to an online
forum allegedly use offensive
words at the URL address,
https://foru.lowyat.net/topic/4381
293/.
The CMCF would advise the
Complainant to directly report any
unethical practice to the lowyat.net
administrator in order for them to
take down or remove the alleged
account.
226. 8 August
2017
Farah Complaint on Internet
Crime
The Complainant had submitted a
complaint regards to fake profile
on Google account
CMCF would advise the
Complainant to directly report any
unethical practice to the Google
administrator in order for them to
take down or remove the alleged
account.
227. 14 August
2017
Lau Chin
Hoon
Complaint on website
https://www.beritadaily.co
m/
The Complainant had submitted a
complaint with regard to a
website displayed on the URL
addressed at
The Complainant bring the matter
directly to MCMC for further
investigation and action (if any)
https://www.beritadaily.com/
228. 14 August
2017
Ong Julain Complaint on scam
message
The Complainant had submitted a
complaint regards to complaint on
spam message
The Complainant bring the matter
to CFM to extend your response to
your complaint and we would like to
suggest you to contact your mobile
provider to seek for their assistance
on blocking the sender from being
able to send you any SMS in the
future.
229. 14 August
2017
Andy Goh Complaint on spam
message
The Complainant had submitted a
complaint with regards to the
spam message
The Complainant bring the matter
to CFM to extend your response to
your complaint.
230. 16 August
2017
Asnawi Aduan mengenai Instagram Aduan berkenaan akaun
Instagram dan Facebook palsu
yang berdaftar atas nama
asnawi_zulaikha dan Nur Shafiqa
yang didakwa telah menggunakan
identity saudara yang bertujuan
untuk merosakkan rumahtangga
saudara
Pihak CMCF menasihatkan agar
saudara mengemukakan aduan
terus kepada pihak pengurusan
laman sesawang tersebut untuk
menutup akaun dengan
berpandukan URL beralamat,
https://help.instagram.com/ dan
https://www.facebook.com/help/
untuk memadamkan akaun
tersebut.
231. 16 August
2017
Low Hui Quin Complaint on Scammer The Complainant had submitted a
complaint with regard to spam
call received from various
numbers
The Complainant bring the matter
to CFM to extend your response to
your complaint and we would like to
suggest you to contact your mobile
service provider to seek for their
assistance on blocking the caller
from being able to call you in the
future.
232. 16 August
2017
Wong Yat
Sing
Complaint on Scammer The Complainant had submitted a
complaint with regard to spam
call received from various
numbers
The Complainant bring the matter
to CFM to extend your response to
your complaint and we would like to
suggest you to contact your mobile
service provider to seek for their
assistance on blocking the caller
from being able to call you in the
future.
233. 17 August
2017
Linda Tay Complaint on Press Article The Complainant had submitted a
complaint with regard on article
which revealing persons address
to the public.
To inform your goodself that upon
extensive consideration into the
facts of the submitted complaint,
the Complaints Bureau is of the
view that there is no breach of the
Content Code.
234. 18 August
2017
Roger Tay Aduan mengenai tuduhan
palsu di Whatsapp
Aduan berkenaan kenyataan
fitnah dan berita palsu melalui
aplikasi Whatsapp yang didakwa
boleh mencetuskan pergaduhan
kaum
Saudara boleh membuat laporan
kepada pihak PDRM dan boleh
membuat aduan kepada pihak
MCMC kerana ia mungkin menyalahi
Akta Komunikasi dan Multimedia
Malaysia (MCMC)
235. 18 August
2017
Ong Shi Yu Aduan mengenai penipuan
di facebook
The Complainant had submitted a
complaint with regard to scam
activities on Facebook and
Whatsapp application
The CMCF would advise the
Complainant to directly report any
unethical practice to the Facebook
administrator in order for them to
take down or remove the alleged
account.You may find the Desktop
Help from the link:
https://www.facebook.com/help/
236. 21 August
2017
Manal Lutfi Aduan mengenai penjual
online melalui facebook
Aduan berkenaan penipuan atas
talian melalui facebook
Pihak CMCF menasihatkan agar
pihak saudara juga boleh
mengemukakan aduan terus
kepada Kementerian Perdagangan
Dalam Negeri, Koperasi dan
Kepenggunaan Malaysia (KPDNKK)
untuk tindakan lanjut (jika ada)
237. 21 August
2017
Julius Voo Complaint on facebook The Complainant had submitted a
complaint with regard to the
complaint on Facebook Groups at
the URL address,
https://www.facebook.com/fatnu
glynotdisabled/posts/4428583527
81447?commentid=44309131942
817&replycommentid=443096629
424286&n
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account.You may find the Help
Centre from the link:
https://www.facebook.com/help/.
238. 21 August
2017
Teoh Joo
Fong
Complaint on spam sms The Complainant had submitted a
complaint with regard to the
complaint on scam message
The Complainant bring the matter
to CFM and we would like to
suggest you to contact your mobile
service provider to seek for their
assistance on blocking the sender
from being able to sent you any
sms in the future.
239. 21 August
2017
Mohd Rafyiq Aduan mengenai facebook Aduan berkenaan akaun facebook
(www.facebook.com) yang
didakwa menggunakan logo
Pihak CMCF menasihatkan agar
tuan mengemukakan aduan terus
kepada pihak pengurusan laman
TEKUN dan menawarkan
pinjaman kepada orang ramai.
sesawang tersebut di alamat,
https://www.facebook.com/help.
Aduan yang didakwa mengandungi
unsur-unsur penipuan dan palsu,
tuan boleh membuat laporan
kepada pihak Polis Diraja Malaysia
(PDRM).
240. 22 August
2017
Poon Hon
Yuen
Complaint on online casino
harassment website
www.euwin.com
The Complainant had submitted a
complaint regard to gambling
messages
The Complainant bring the matter
directly to the MCMC for further
investigation and action (if any)
241. 22 August
2017
Lim Jen Shi Aduan mengenai website
www.jgk99.com
Aduan berkenaan satu laman
sesawang yang didakwa laman
perjudian atas talian yang tidak
berlesen beralamat di Uniform
Resource Locator (URL),
www.jgk99.com
Pihak CMCF menasihatkan agar
saudari melaporkan kepada pihak
MCMC untuk siasatan dan tindakan
lanjut(jika ada)
242. 23 August
2017
Dave Tan Complaint on Facebook The Complainant had submitted a
complaint with regard to the
facebook groups at the URL
address,
https://www.facebook.com/Anak-
Jati-Rantau-Panjang-
1522852531335367/
The CMCF would advise the
Complainant to directly report any
unethical practice to the Facebook
administrator in order for them to
take down or remove the alleged
account.You may find the Help
Centre from the link:
https://www.facebook.com/help/.
243. 23 August
2017
Etiey Jaja Complaint on rude
comment
The Complainant had submitted a
complaint with regard rude
comment on website
The complaint had dismissed due to
insufficient details provided from
the Complainant
244. 24 August
2017
Unilever Complaint on Dishonest and
Misleading Advertising for
Nivea Deodorant
Complainant had alleged that the
claim made in advertisement is
not misleading and denigrating
other product.
CMCF had dismissed the complaints
since the advertisement is on
YouTube and beyond our
jurisdiction. Case closed.
245. 25 August
2017
Muhamad
Ismail
Complaint on youtube The Complainant had submitted a
complaint with regard to contents
on YouTube www.youtube.com at
the URL address,
https://youtube/5YrDlysX7r4
The CMCF would advise the
Complainant to directly report any
unethical practice to the YouTube
administrator in order for them to
take down or remove the alleged
account .You may refer to the
YouTube Help Centre from the link:
https://support.google.com/youtub
e/?hl=en#topic=6151248
246. 25 August
2017
Yap Chin
Kuan
Complaint on group chat in
The Complainant had submitted a
complaint with regard on group
creation via whatsapp
The Complainant report to the polis
Diraja Malaysia (PDRM) together
with relevant proofs of the scam
message for their further action (if
any)
247. 25 August
2017
Siang Boon,
Goh
Complaint on website
https://www.medium.com
The Complainant had submitted a
complaint with regard to a
website addressed at
http://www.medium.com
The CMCF would advise your
goodself to directly report to the
website administrator in order for
them to look into the
problem/issue.You may refer to the
Help Centre at
https://help.medium.com
248. 25 August
2017
Aznyda
Yaakub
Complaint on prank calls to
petronas mesralink
The Complainant had submitted a
complaint with regards to spam
call received which had
obscene/indecent and unsuitable
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope. The Complainant
bring the matter to the MCMC for
further investigation and action. (if
contents.
any)
249. 28 August
2017
Mohamed
Shakeel
Complaint on website
http://www.cumonprintedpi
cs.com/
The Complainant had submitted a
complaint with regards on
websites that contain
pornographic images addressed
at
1)http://www.cumonprintedpics.c
om/viewtopic.hph?f=7&t=248882
&p=2481710#p2481710
2)http://www.cumonprintedpics.c
om/viewtopic.php?f=3&8=24888
5&p=2481752#p2481752
3)
http://www.cumonprintedpics.co
m/viewtopic.php?f=4&p=249788
&p=2495445#p2495445
The Complainant bring the matter
to MCMC for their further
deliberation and/or action (if any)
250. 28 August
2017
Mohmamed
Shakeel
Complaint on tumblr The Complainant had
submitted a complaint with
regard on Tumblr content at the
URL address,
https://nizam1293.tumblr.com/se
arch/isha%20hanim
The CMCF would advise the
Complainant to directly report any
unethical practice to the Tumblr
administrator in order for them to
take down or remove the alleged
account. You may refer to the
tumblr Help Centre from the link:
https://www.tumblr.com/abuse
251. 28 August
2017
Siti Noraisah Aduan sms mengenakan
bayaran
Aduan berkenaanSistem Pesanan
Ringkas (SMS) yang diterima
melalui nombor 2345 dan telah
mengenakan bayaran terhadap
saudari
Pihak CMCF menasihatkan agar
saudari menghubungi pihak CFM
untuk tindakan lanjut (jika ada)
252. 29 August
2017
Mohd Mahrus Complaint on facebook The Complainant had submitted a
complaint with regard to the
robbery video which had been
displayed on facebook page at
the Uniform Resource Locator
(URL) address,
https://www.facebook.com/Malay
siaIndianViralNews.
The CMCF would advise the
Complaints to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account.You may find the Help
Centre from the link :
https://www.facebook.com/help/
253. 29 August
2017
Annon
Pengadu
Complaint on facebook The Complainant had submitted a
complaint with regard on
facebook user know as Rebecca
Saw
The CMCF would advise the
Complainant to directly report any
unethical practiceto the facebook
administrator in order for them to
take down or remove the alleged
account. You may refer to the
facebook Help Centre from the link
: https://www.facebook violation in
the future
254. 5 September
2017
Denise
Gregory
Complaint on scam website The Complainant had submitted a
complaint with regard to scam
website
The Complainant Bureau has found
that the complaint is not within the
CMCF‟scope regulatory powers as
the website
https://shop.uavhotshow.com/?sho
p.uavhotshow.com. The
Complainant contact directly to
MCMC for further investigation and
action (if any)
255. 6 September
2017
Cheah Peh
Yang
Complaint on youtube The Complainant had submitted a
complaint with regard to a
Youtube channel which used your
identity at the Uniform Resource
Locator (URL) address,
https://www.youtube.com/chann
e/UCYBkEJNz6DTMoug8p-
MpSA/about to spread the
hatread and racism content
The CMCF would advise the
Complainant to directly report any
unethical practice to the YouTube
administrator in order for them to
take down or remove the alleged
account. You may refer to the
YouTube Help Centre from the
link:
https://support.google.com/youtub
e/?hl=en#topic-6151248
256. 6 September
2017
Ooi Chinwen Aduan mengenai cas Aduan berkenaan mengenai cas
yang dikenakan oleh Celcom
Axiata Berhad (Celcom)
Tuan/Puan boleh membuat aduan
dan tuntutan caj yang dikenakan
dengan menghubungi pihak CFM
(jika ada).
257. 7 September
2017
Muhammad
Aiman
Aduan mengenai info palsu
di laman sosial
Aduan berkenaan info palsu yang
tersebar melalui aplikasi
Whatsapp dan media sosial yang
didakwa menjejaskan nama baik
syarikat saudara bekerja
Pihak CMCF menasihatkan agar
saudara mengemukakan aduan
terus kepada pihak pengurusan
laman sesawang tersebut di alamat,
https://www.facebook.com/help/.
258. 7 September
2017
Evonne Low Complaint on facebook The Complainant had submitted a
complaint with regard on
facebook posting at the URL
address,
https://www.facebook.com/my.ID
ROGEN/video/vb.3168967119794
81/493145654354354585/?type=
The CMCF would like advise the
Complainant to directly report any
unethical practice to the facebook
Help Centre from the link
https://www.facebook.com/help/.
2&theater.
259. 8 September
2017
Jasmine
Suraya
Complaint on Instagram
The Complainant had submitted a
complaint with regard on
Instagram account.
The CMCF would advise the
Complainant to directy report any
unethical practice to the Instagram
administrator in order to take action
(if any).
260. 8 September
2017
Suraya Aiman Complaint on Instagram
The Complainant had submitted a
complaint with regard on
Instagram account.
The CMCF would advise the
Complainant to directy report any
unethical practice to the Instagram
administrator in order to take action
(if any).
261. 8 September
2017
Yih Phing
Khor
Complaint on charged bill
(celcom)
The Complainant had submitted a
complaint with regard to short
messaging service (SMS) spam
which was alleged charging your
account without authorization
The Complainant bring the matter
to MCMC for further investigation
and action (if any)
262. 8 September
2017
Nor Ariani
Mohd Nor
Inquiry about message
received whatssap group
The Complainant had submitted a
complaint with regard to enquiry
on viral message via Whatsapp
here is the link that will help you
make an enquiry regarding the
message,
http://sebenarnya.my/salur/.
263. 11
September
2017
Tai Yong Yan Complaint on Unifi service The Complainant had submitted a
complaint with regard to Telekom
Malaysia (Unifi) services
The Complainant bring the matter
to CFM for for further investigation
and action (if any)
264. 11
September
2017
Mark Stanley Complaint on facebook The Complainant had submitted a
complaint with regard to the
picture posting which had been
displayed on Facebook Page at
the Uniform Resource Locator
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
(URL) address,
https://www.facebook.com/Anniy
ah2.0/photos/a.83826800636000
8.1073741829.8189411615401/8
50901698419972/?type=3&theat
er.
account. You may find the Help
Centre from the link :
https://www.facebook.com/help/
265. 11
September
2017
Vishal Menon Complaint on Fight of Gods
game
The Complainant had submitted a
complaint with regard to a
website which had been blocked
by the Malaysian Communications
and Multimedia Commission
(MCMC).
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope regulatory powers as
it deals with the issue of STEAM
store
(http://store.steampowered.com)
The Complaints Bureau found that
alleged URL had been unblocked by
the MCMC. Included herewith is the
URL of a newspaper article from the
Star online Newspaper in regards to
said matter for your kind reference.
266. 11
September
2017
Vei Xhion Tan Complaint on Fight of Gods
game
The Complainant had submitted a
complaint with regard to a
website which had been blocked
by the (MCMC)
The Complaints Bureau found that
alleged URL had been unblocked by
the MCMC. Included herewith is the
Uniform Resource Locator (URL) of
a newspaper article from the Star
online Newspaper in regards to said
matter for our kind reference. Your
goodself may access this article via
http://www.thestar.com.my/news/n
ation/2017/09/09/steam-disables-
fight-og-gods-now-accessible/.
267. 11
September
2017
Ikhram Complaint on Instagram
The Complainant had submitted a
complaint with regard on
Instagram account.
The CMCF would advise the
Complainant to directy report any
unethical practice to the Instagram
administrator in order to take action
(if any).
268. 11
September
2017
Neow Shau
Jin
Complaint on Fight of Gods
game
The Complainant had submitted a
complaint with regard to a
website which had been blocked
by the (MCMC) at the Uniform
Resource Locator (URL) address,
http://store.steampowered.com
The Complaints Bureau found that
alleged URL had been unblocked by
the MCMC. Included herewith is the
Uniform Resource Locator (URL) of
a newspaper article from the Star
online Newspaper in regards to said
matter for our kind reference. Your
goodself may access this article via
http://www.thestar.com.my/news/n
ation/2017/09/09/steam-disables-
fight-og-gods-now-accessible/.
269. 11
September
2017
Soon Jia Jun Complaint on Fight of Gods
game
The Complainant had submitted a
complaint with regard to a
website which had been blocked
by the Malaysia Communication
and Multimedia Commision at the
Uniform Resource Locator (URL)
address,
http://store.steampowered.com
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope. The Complaints
Bureau found that alleged URL had
been unblock by the MCMC.
270. 13
September
2017
Kwan Chi Hin Complaint on scam website
The Complainant had submitted a
complaint with regard on scam
message
The CMCF would like to suggest
you to contact your mobile service
provider to seek for their assistance
on blocking the sender from being
able to send you any SMS in the
future.
271. 13
September
2017
Chia Siew Mei Complaint on charged sms The Complainant had submitted a
complaint with regard on charged
SMS by 32883 Number.
The Complainant bring the matter
to CFM for for for further
investigation and action (if any)
272. 13
September
2017
Ida Farhan
Roslan
Aduan mengenai Instagram Aduan berkenaan akaun
Instagram yang berdaftar atas
nama „gayboyseluruhxampus_my‟
yang didakwa menyebarkan
gambar lucah di alamat
www.instagram.com/gayboyselur
uhxampusmy/.
Pihak CMCF menasihatkan agar
saudari mengemukakan aduan
terus kepada pihak pengurusan
laman sesawang tersebut untuk
menutup akaun dengan
berpandukan URL beralamat,
https://help.instagram.com/
.Kandungan yang berunsur fitnah,
saudari boleh membuat laporan
kepada pihak Polis Diraja Malaysia
(PDRM).
273. 13
September
2017
Yap Moon
Yee
Complaint on charged sms The Complainant had submitted a
complaint with regard on charged
SMS by a short code number,
32883.
The Complainant bring the matter
to CFM for for for further
investigation and action (if any).
274. 13
September
2017
H Hadi Complaint on website
https://forum.lowyat.net/H
nggghhhV2
The Complainant had submitted a
complaint with regard on Low Yat
Forum content at the Uniform
Resource Locator (URL) address,
https://forum.lowyat.net/Hngggh
hhV2
The Complainant bring the matter
directly to MCMC for further
investigation and action (if any)
275. 14
September
Tan Yan Wen Complaint on scammer The Complainant had submitted a
complaint with regard to spam
The Complainant bring the matter
to CFM to extend your response to
2017 call received from various
numbers
your complaint and we would like to
suggest you to contact your mobile
service provider to seek for their
assistance on blocking the caller
from being able to call you in the
future.
276. 18
September
2017
Fahmi Yazit Complaint on gambling
message
The Complainant had submitted a
complaint with regard to
gambling Short Messaging
Services (SMS) received via a
short code number, 63600
The Complainant bring the matter
to MCMC for further investigation
and action (if any).
277. 18
September
2017
Ahmad Zahid Complaint on website
http://www.massageoutcall
.services/
The Complainant had submitted a
complaint with regard to alleged
prostitution websites displayed on
the URL addressed at 1)
http://www.massageoutcall.servic
es/
2)
http://www.klpjoutcall.com/?gcali
d=Cj0KEQjw0ejNBRCY4bDb7unio
qkBEiQAIQGEM1mnkY5B1VaIJ2mi
ylpZHdeYebykBwInw-
5VILNp8P8HAQ
3)
http://klcc141.com//gclid=Cj0KE
Qjw0ejNBRCY4bDb7unioqkBEiQAI
QGEM9VgATpQGX3m-
ulGohGDadnOr-SnJ
k0W3Ab0IAxBcaAnh
The Complainant bring the matter
to MCMC for further action (if any).
8P8HAQ
278. 2 October
2017
Mohd Faizal Aduan mengenai facebook Aduan berkenaan kandungan di
dalam akaun facebook yang
berdaftar atas nama „Friends of
DAP‟ yang boleh mencetuskan
ketenggangan antara kaum.
Pihak CMCF menasihatkan agar
saudara mengemukakan aduan
terus kepada pihak pengurusan
laman sesawang tersebut untuk
menutup akaun dengan
berpandukan URL beralamat,
https://www.facebook.com/help/
memadamkan akaun tersebut.
279. 2 October
2017
Chong Mi Kee Complaint on facebook The Complainant had submitted a
complaint with regard on insulting
message via Facebook
The CMCF would advise the
Complainant to directly report any
unethical practice to the Facebook‟s
administrator in order for them to
take down or remove the alleged
account.You may refer to the
facebook‟s Desktop Help from the
link:
https://www.facebook.com/help/.
280. 2 October
2017
Soon, Chee
Weng
Complaint on scammer
website
The Complainant had submitted a
complaint with regard to fake
seller at mudah.my website.
The Complainant bring the matter
to KPDNKK for further action. (if
any)
281. 2 October Nadirah Complaint on scam phone The Complainant had submitted a
complaint with regard on scam
The Complainant report directly to
Polis Diraja Malaysia (PDRM) for
2017 call
their further action. (if any)
282. 2 October
2017
Lai Hui Yee Complaint on scam phone The Complainant had submitted a
complaint with regard on scam
call.
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope. The Complainant
report the matter to PDRM for for
further investigation and action (if
any)
283. 2 October
2017
Aiman Complaint on Instagram
The Complainant had submitted a
complaint with regard on
Instagram account.
The CMCF would advise the
Complainant to directy report any
unethical practice to the Instagram
administrator in order to take action
(if any).
284. 2 October
2017
Muhammad
Alif
Complaint on website
http://winnestle.webs.com/
The Complainant had submitted a
complaint with regard on scam
website
The Complainant bring the matter
to MCMC for further investigation
and action.
285. 2 October
2017
Erni Aduan mengenai blog
Aduan berkenaan penipuan atas
talian
Pihak CMCF menasihatkan pihak
puan supaya merujuk kepada
KPDNKK untuk mendapatkan
penjelasan lebih lanjut tentang isu
yang bangkitkan.Pihak puan juga
boleh mendapatkan maklumat
lanjut di laman sesawang mereka di
https://www.kpdnkk,gov.my
286. 2 October
2017
Ng Zhi Wei Complaint on website
https://ezbuy.my/
The Complainant had submitted a
complaint with regard on spam
message
The Complainant directly the MCMC
for further investigation and action.
( if any)
287. 2 October
2017
Joelynn Chin Complaint on facebook
The Complainant had submitted a
complaint with regard on fraud
online seller in Facebook
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope.The Complainant
bring the matter to the KPDNKK for
further investigation and action. (if
any)
288. 2 October
2017
Bok Chia Hoi Complaint on facebook
The Complainant had submitted a
complaint with regard on fraud
online seller in Facebook
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope.The Complainant
bring the matter to the KPDNKK for
further investigation and action. (if
any)
289. 2 October
2017
Yu Seng
Chon
Complaint on website The Complainant had submitted a
complaint with regard on spam
message
The Complainant bring the matter
to MCMC for further investigation
and action.(if any)
290. 3 October En Khairudin Complaint on advertisement The Complainant had submitted a The CMCF would advise the
2017 Rahim (4AS) on coconut website complaint with regard to a video
on Youtube channel.
Complainant to directly repot any
unethical practice to the YouTube
administrator in order for them to
take down or remove the alleged
account.You may refer to the
YouTube Help Centre where it
states steps to overcome any
YouTube violation in the future.
291. 3 October
2017
En Khairudin
Rahim (4AS)
Complaint on advertisement
on Youtube
The Complainant had submitted a
complaint with regard to a video
on Youtube channel at the
Uniform Resource Locator (URL)
address,
https://www.youtube.com/watch?
v=MFBSmAs -10&t=26s.
The CMCF would advise the
Complainant to directly repot any
unethical practice to the YouTube
administrator in order for them to
take down or remove the alleged
account.You may refer to the
YouTube Help Centre where it
states steps to overcome any
YouTube violation in the future.
292. 3 October
2017
Jude Yusri Complaint on facebook The Complainant had submitted a
complaint with regard on
facebook account
The CMCF would advise the
Complainant to directly report to
the facebook
Help Centre
from the link:
https://www.facebook.com/help/.
293. 3 October
2017
Kingsley
Cheng
Complaint on spam email The Complainant had submitted a
complaint with regard to e-mail
spam received from ezbuy.my
The Complaints Bureau had found
that the complaint is not within the
CMCF‟s scope. The Complainant
report the matter to MCMC for
further investigation and action (if
any)
294. 3 October
2017
Loo Wei Khim Complaint on gambling
website
The Complainant had submitted a
complaint with regard on a
website that spread rumors about
yourself at URL
http://lclycity.com/forum.php?mo
f=viewthread&tid=40106&extra=
page%3D1
The Complainant bring the matter
directly to the MCMC for further
investigation and action (if any)
295. 3 October
2017
Koh Wenying Complaint on scam sms The Complainant had submitted a
complaint with regard to
complaint on spam message
received from 017-4970850
The Complainant bring the matter
to CFM and The CMCF would like to
suggest you to contact your mobile
service provider to seek for their
assistance on being the sender
from being able to send you any
SMS in the future.
296. 3 October
2017
Wilson Chee Complaint on charged sms The Complainant had submitted a
complaint with regard to Short
Messaging Service (SMS) spam
which was alleged charging your
account without authorisation.
The Complainant bring the matter
to CFM for further investigation and
action (if any)
297. 3 October
2017
Akram Zaki Aduan mengenai facebook Aduan berkenaan kandungan di
dalam akaun facebook yang
berdaftar atas nama „JDT Troll
Story‟
Pihak CMCF menasihatkan agar
saudara mengemukakan aduan
terus kepada pihak pengurusan
laman sesawang tersebut untuk
menutup akaun dengan
berpandukan URL beralamat,
https://www.facebook.com/help/
untuk memadamkan akaun
tersebut.
298. 5 October
2017
Apprilissa
Sue Ann
Complaint on facebook The Complainant had submitted a
complaint with regard on sexual
harassment
The CMCF would advise the
Complainant to directly report to
the Facebook administrator in order
for them to take down or remove
the alleged account. You may
referto the Facebook Help Centre
from the link:
https://www.facebook.com/help/
299. 5 October
2017
Hehmalalita
Saramaiah
Complaint on Harrasment The Complainant had submitted a
complaint with regard on sexual
harassment message received via
Short Message Service (SMS).
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope. The Complainant
report directly to the Polis Diraja
Malaysia (PDRM) together with
relevant proofs of the harassment
SMS their further action (if any).
300. 6 October
2017
Jessica Wong Complaint on porno website The Complainant had submitted a
complaint with regard on a
website at the URL address,
http://wishct.org/x2/forum.php.
The Complaint bring the matter to
MCMC.
301. 9 October
2017
Lee Cheong
Seong
Complaint on website fake
news
The Complainant had submitted a
complaint with regard to fake
news content at the Uniform
Resource Locator (URL) address,
https://malaysiapropagandanews.
wordpress.com/2017/10/06/rasua
h-anak-syarikat-uem-group-cima-
disebabkan-kerugian-berjuta-di-
kilang-
The Complainant bring the matter
to MCMC for further investigation
and action.
302. 9 October
2017
Tharani Complaint on fake website The Complainant had submitted a
complaint with regard to scam
website
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope. The Complainant
bring the matter to MCMC and
report to the Polis Diraja Malaysia
(PDRM) for further action (if any).
303. 12 October
2017
Subattra bala Complaint on website
https://smutr.com
The Complainant had submitted a
complaint with regard to a
website that contains your
personal video address at
www.smutr.com/v/14432/
The Complainant directly report any
unethical practice to the Smurt
administrator in order for them to
take down or remove the alleged
account. You find the Content
Removal from the link:
http://smutr.com/dmcaform.php.
304. 12 October
2017
Kyairol Azlan Complaint on website
http://kyairolazlanghazali.bl
ogspot.my
The Complainant had submitted a
complaint with regard on a
Blogspot at the URL address
http://kyairolazlanghazali.blogspo
t.my/?m=1
The CMCF would advise the
Complainant to directly report any
unethical practice to the Blogspot
administrator in order for them to
take down or remove the alleged
content.You may find the Help
Centre from the link:
https://support.google.com/blogger
/answer/76315?hl=en&authuser=0.
305. 12 October
2017
Chee Chuan
Lee
Aduan mengenai wechat Aduan berkenaan gangguan di
Saudara boleh membuat aduan
susulan mengenai perkara tersebut
dengan menghubungi pihak MCMC .
306. 13 October
2017
Abdullah Complaint on website
http://www.reproductiveme
dicineconference.org
The Complainant had submitted a
complaint with regard on using
UPM‟s logo and expertise without
permission
The Complainant bring the matter
to Intellectual Property Corporation
of Malaysia (MyIPO) for their
deliberation and further action (if
any).
307. 16 October
2017
Public Complaint on Unifi Service The Complainant had submitted a
complaint with regard on Telekom
Malaysia (Unifi) services
The Complainant bring the matter
to CFM.
308. 17 October
2017
Khor Jun Yi Complaint on website
https://ezbuy.my/help/orde
rrelated
The Complainant had submitted a
complaint with regard on spam
message
The Complainant bring the matter
to MCMC for their reference and
further action (if any)
309. 19 October
2017
Tkimfui Complaint on whatsapp The Complainant had submitted a
complaint with regard on scam on
The Complainant report to the Polis
Diraja Malaysia (PDRM) together
with relevant proofs of the scam
message for their further action (if
any)
310. 20 October
2017
Kyairol Azlan Aduan mengenai blog Aduan berkenaan Blog yang
mengandungi bahan lucah dan
berunsur fitnah di Blogspot
http://kyairolazlanghazali.blogspo
t.my/?m=1 dan maklumbalas dari
pihak CMCF melalui emel pada 16
Oktober 2017
Pihak CMCF menasihatkan agar
mengemukakan aduan salahlaku
terus kepada pihak pengurusan
untuk tujuan memadam atau
mengeluarkan dari laman sesawang
tersebut. Saudara boleh merujuk
kepada Pusat Bantuan Blogspot di
mana ia menyatakan langkah-
langkah untuk mengatasi mana-
mana pelanggaran Blogspot pada
masa akan datang.Pihak saudara
boleh mendapati Pusat Bantuan
daripada pautan:
https://support.google.com/blogger
/answer/76315?hl=en
311. 23 October
2017
Cheng Seong Complaint on facebook The Complainant had submitted a
complaint with regard on
misleading advertisements on
facebook page at the URL
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
address, https://www.facebook
.com/SoftSnug/videos/153629235
6459611
take down or remove the
advertisement.
312. 23 October
2017
Enn Aduan mengenai sms
perjudian
The Complainant had submitted a
complaint with regard on
gambling messages
The Complaint contact directly to
MCMC for further investigation and
action (if any)
313. 23 October
2017
Halmi Complaint on gambling sms The Complainant had submitted a
complaint with regard on
gambling message
The Complaint contact directly to
MCMC for further investigation and
action (if any)
314. 24 October
2017
Ong Tze Sun Complaint on website
https://www.lazada.com.m
y/
The Complainant had submitted a
complaint with regard to the
scam and fraudulent online seller
at www.lazada.my
The complainant report directly to
the KPDNKK for further action (if
any) and lodge a report to the Polis
Diraja Malaysia (PDRM) for further
action (if any).
315. 24 October
2017
ZTIE Aduan mengenai penipuan
di facebook
Aduan berkenaan penipuan atas
talian melalui Facebook di alamat
www.m.facebook.com/group/145
8792484337919?view=info
Pihak CMCF menasihatkan agar
mengemukakan aduan terus
kepada pihak pengurusan laman
sesawang tersebut di alamat,
https://www.facebook.com/help/.
316. 24 October
2017
Aiman Hakim Aduan mengenai sms
perjudian
The Complainant had submitted a
complaint with regard on
gambling messages
The Complaint contact directly to
MCMC for further investigation and
action (if any)
317. 24 October
2017
Mekna Aduan mengenai tumblr The Complainant had submitted a
complaint with regard on Tumblr
content at the URL address,
https://johnlabu9796.tumblr.com
The CMCF would advise the
Complainant to directly report any
unethical practice to the Tumblr
administrator in order for them to
take down or remove the alleged
accountor content.
318. 24 October
2017
Ivan Complaint on scammer The Complainant had submitted a
complaint with regard on fraud
merchant in Fave app
The Complaints Bureau has found
that the complaint is not within the
CMCF scope.The Complainant bring
the matter to KPDNKK to extend
your response to your complaint.
319. 26 October
2017
Kamarulniza
m
Aduan mengenai laman
web lucah
Complaint on pornographic
website
The complaint Bureau had bring the
matter to MCMC for further action.
320. 26 October
2017
Salmah Complaint on charged bill
(celcom)
The Complainant had submitted a
complaint with regard on Celcom
billing and services
The Complainant bring the matter
to CFM.
321. 26 October
2017
Kar Munn Complaint on facebook The Complainant had submitted a
complaint with regard on
facebook user which was alleged
to harass and defame you
The CMCF would advise the
Complainant to directly report any
unethical practice to the Facebook
administrator in order for them to
take down or remove the alleged
account.
322. 26 October
2017
Hazuandy Complaint on website
www.micstatusoffice.space
The Complainant had submitted a
complaint with regard on the
website and their content the
Uniform Resource Locator (URL)
address,
www.mscstatusoffice.space.
The Complainant Bureau has found
that the domain owner of the
website has been protected by
WhoisGuard. The Complainant bring
the matter to MCMC for further
investigation and action.
323. 26 October
2017
Vivek Complaint on Unifi service The Complainant had submitted a
complaint with regard on Unifi‟s
billing
The Complainant bring the matter
to the CFM for further action (if
any).
324. 26 October
2017
Lam Yi Ling Complaint on prank calls The Complainant had submitted a
complaint with regards to spam
call received which had
obscene/indecent and unsuitable
contents.
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope. The Complainant
bring the matter to the MCMC for
further investigation and action. (if
any)
325. 26 October
2017
Wong Wai
Lun
Complaint on charged sms The Complainant had submitted a
complaint with regard on charged
SMS by a short code number
20000
The Complainant bring the matter
to the CFM for further action (if
any).
326. 30 October
2017
Nurul Jannah Complaint on scam website The Complainant had submitted a
complaint with regard on the
website at the Uniform Resource
Locator (URL) address,
http://eurous.net
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope regulatory powers as
the website is hosted in the Moscow
(Russia). The Complainant bring the
matter to MCMC
327. 30 October
2017
Peter Complaint on website
https://www.mudah.my/Ma
laysia/Busimess-all-
6040?so=1n
The Complainant had submitted a
complaint with regard to selling
telephone number to third party
via mudah.my
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope.The Complainant
report directly to the MCMC for
further investigation and action (if
any).
328. 31 October
2017
Kong Cheng Complaint on spam call The Complainant had submitted a
complaint with regard on spam
call received from +603-
67302138
The Complainant bring the matter
to to the CFM for further action (if
any).
329. 31 October
2017
Nehru Complaint on maxis service The Complainant had submitted a
complaint with regard on maxis
billing
The Complainant bring the matter
to the CFM for further action (if
any).
330. 31 October
2017
Ahmad Nizar Aduan mengenai penipuan
sms
Aduan tentang Sistem Pesanan
Ringkas (SMS) yang tidak
dikehendaki dan berunsur
Pihak CMCF mencadangkan agar
saudara menghubungi pihak
pembekal perkhidnatan
telekomunikasi yang berkenaan
penipuan
bagi mengemukakan aduan
mengenai aktiviti SMS
tersebut.Saudara juga boleh
memohon agar pihak mereka
menyekat nombor telefon bimbit
yang berkenaan.
331. 31 October
2017
Ina Aduan mengenai facebook Aduan berkenaan akaun
Facebook www.facebook.com.
Pihak CMCF menasihatkan agar
puan mengemukakan aduan terus
kepada pihak pengurusan laman
sesawang tersebut di alamat,
https://www.facebook.com/help/
332. 1 November
2017
Jowy Complaint on scam sms The Complainant had submitted a
complaint with regard to
complaint on scam sms.
The Complainant bring the matter
to CFM and The CMCF would like to
suggest you to contact your mobile
service provider to seek for their
assistance on being the sender
from being able to send you any
SMS in the future.
333. 1 November
2017
CFM Aduan mengenai saluran
867 Radio Bayu
Aduan berkenaan ulang siar lagu
yang sama di stesen radio Bayu
Pihak CMCF menasihati agar
saudari melaporkan kepada pihak
MCMC untuk siasatan dan tindakan
lanjut (jika ada) MCMC mempunyai
bidang kuasa yang luas dan
berkemungkinan dapat membantu
saudari dalam perihal seperti ini.
334. 3 November
2017
Robert Lim Complaint on gambling
message
The Complainant had submitted a
complaint with regard on
gambling message
The Complainant bring the matter
to the MCMC for further
investigation and action (if any)
335. 3 November
2017
Thirunavukka
rasu
Complaint on facebook The Complainant had submitted a
complaint with regard on
facebook page named „Tamilah
Eeswaran II‟ contain and inciting
hatred in India community
The CMCF would the advise the
Complainant to directly report any
unethical practice to the facebook‟s
administrator in order for them to
take down or remove the alleged
account.You may refer to the
facebook Desktop Help from the
link:
https://www.facebook.com/help/.
336. 3 November
2017
YH Dato Aduan mengenai facebook Aduan berkenaan akaun
Facebook www.facebook.com.
Pihak CMCF menasihatkan agar
puan mengemukakan aduan terus
kepada pihak pengurusan laman
sesawang tersebut di alamat,
https://www.facebook.com/help/
337. 6 November
2017
Wan Saufi Complaint on website
https://www.mudah.my
The Complainant had submitted a
complaint with regard to fraud
seller at mudah.my website
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope .The Complainant
bring the matter to KPDNKK for
further investigation and action (if
any).
338. 6 November
2017
Ronald Loh Complaint on scam of
online
e game company
The Complainant had submitted a
complaint with regard on online
game company
The Complainant bring the matter
to the KPDNKKK for further
investigation and action (if any).
339. 6 November
2017
Rohaiza
Hamzah
Complaint on website
https://bzadx.pro/azamrtah
go/
Complainant had submitted a
complaint on the website
The Complaints Bureau advise the
complainant to bring the matter to
MCMC for further action.
340. 6 November
2017
Sakinah Complaint on Tumblr The Complainant had submitted a
complaint regarding the complaint
of pornographic content on
Tumblr
We would like to request for your
goodself to submit the details of
page name and also web
address/URL of the said Tumblr
page.
341. 8 November
2017
Renu Complaint on fake account
The Complainant had submitted a
complaint with regard on
facebook which contained
defamation statement
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account. You may find from the
Link :
https://www.facebook.com/help/.
342. 8 November Bie Shanta Complaint on Cyber The Complainant had submitted a The CMCF would advise the
2017 Harassment complaint with regard on twitter
at the URL address,
https://mobile.twitter.com/berser
kova/status/92735526003680686
08
Complainant to directly report any
unethical practice to the Twitter
administrator in order for them to
take down or remove the alleged
account. You may refer to the
Twitter Help Centre from the link:
https://support.twitter.com
343. 9 November
2017
Yee Theen
Gee
Complaint on spam sms The Complainant had submitted a
complaint with regard to spam
whatsapp message
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope.The Complainant
bring the matter to CFM for further
action (if any).
344. 9 November
2017
Junaidi Nedy Complaint on celcom
service
The Complainant had submitted a
complaint with regard on Celcom
services
The Complainant bring the matter
to the MCMC for further
investigation and action.
345. 9 November
2017
Sharina Complaint on harassment
via telephone
The Complainant had submitted a
complaint with regard on sexual
harassment message received
via short message service (SMS)
The Complainant bring the matter
to the Polis Diraja Malaysia (PDRM)
together with relevant proofs of the
harassment SMS for their further
action (if any)
346. 10 November
2017
See Chuan
Sen
Complaint on gambling
message
The Complainant had submitted a
complaint with regard to
The Complainant bring the matter
to the MCMC for further
gambling messages investigation and action (if any).
346. 13 November
2017
Zaizul Aduan mengenai penipuan
di mudah.my
Aduan tentang pembelian yang
berunsur penipuan
Pihak Biro aduan juga
mencadangkan menghubungi pihak
pembekal perkhidmatan
telekomunikasi yang berkenaan
bagi mengemukakan aduan
mengenai aktiviti tersebut.
347. 13 November
2017
Lee Bengsiew Complaint on scam The Complainant had submitted a
complaint with regard on spam e-
The Complainant bring the matter
to the attention of the MCMC for
their reference and further action (if
any)
348. 15 November
2017
Dilochana Complaint on fake website The Complainant had submitted a
complaint with regard on the
Uniform Resource Locator (URL)
addressd at
www.fantasearch.com
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope regulatory powers as
the said website
(www.fantasearch.com) is hosted in
the Baja California, Mexico. The
Complainant bring the matter to the
MCMC further investigation and
action (if any).
349. 16 November
2017
Cheree Yih Complaint on website
http://www.awmedicgloves.
The Complainant had submitted a
complaint with regard to scam
website at URL
The Complaints Bureau has found
that complaint is not within the
CMCF‟s scope regulatory powers as
com http://www.awmedicgloves.com it deals with the issue of scam
content as for such cases you may
extend the complaint to MCMC for
further investigation and action.
16 November
2017
Kamal Dean Complaint on website
https://malaysia.yahoo.com
/
The Complainant had submitted a
complaint with regard on Yahoo
users comments at the Uniform
Resource Locator (URL) address,
https://malaysia.yahoo.com/news
/canadian-preacher-sues-
zamihah-over-terror-support-
claim-081300970.html
The CMCF would advise the
Complainant to directly report any
unethical practice to the Yahoo
administrator in order for them to
take down or remove the alleged
posting or content. You may click
on the option button on the
comment and select „report abuse‟
in order to notify the Yahoo
administrator.
350. 16 November
2017
Nur Ezany Complaint on digi services The Complainant had submitted a
complaint with regard to Digi
telecommunication Sdn. Bhd. had
exposing the personal data to
third party
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope.As such you may
enquire more on the matter to the
CFM for further investigation and
action (if any)
351. 17 November
2017
Choong Tuck Complaint on website
http://www.emenang.com/
community
The Complainant had submitted a
complaint with regard to websites
at the URL address,
http://www.emenang.com/comm
unity
The Complainant directly bring the
matter to the MCMC for further
investigation and action
( if any)
352. 17 November
2017
Sheeren Complaint on porno website The Complainant had submitted a
complaint with regard to
pornographic websites in internet
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope regulatory powers as
most of the pornographic websites
are registered outside of Malaysia.
As such you may enquire more on
the matter to the MCMC for further
investigation and action (if any)
353. 17 November
2017
Abdul Complaint on digi services The Complainant had submitted a
complaint with regard to Digi
telecommunication Sdn. Bhd. had
exposing the personal data to
third party
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope.As such you may
enquire more on the matter to the
CFM for further investigation and
action (if any)
354. 17 November
2017
Jonathan Complaint on website
https://sayakenahack.com
The Complainant had submitted a
complaint with regard to mobile
number been hacked
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope regulatory powers as
it deals with the issue of hacked. As
such you may enquire more on the
matter to the MCMC for further
investigation and action (if any)
355. 17 November
2017
Nur Ezany Complaint on digi services The Complainant had submitted a
complaint with regard to Digi
telecommunication Sdn. Bhd. had
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope.As such you may
exposing the personal data to
third party
enquire more on the matter to the
CFM for further investigation and
action (if any)
356. 20 November
2017
Yanping Ja Complaint on scam website The Complainant had submitted a
complaint with regard to scam
website at URL
http://www.kicheinaid.com/
The Complaints Bureau has found
that complaint is not within the
CMCF‟s scope regulatory powers as
it deals with the issue of scam
content as for such cases you may
extend the complaint to MCMC for
further investigation and action.
357.
358. 20 November
2017
Hazliana Aduan berkaitan viral
whatsapp “Semakan Online
Penerima Darjah Kebesaran
Pingat dan Bintang”
Aduan berkenaan viral whatsapp
“Semakan Online Penerima
Darjah Kebesaran Pingat dan
Bintang”
Pihak CMCF menasihatkan agar
saudari melaporkan kepada pihak
MCMC untuk siasatan dan tindakan
lanjut(jika ada)
359. 20 November
2017
Shen Ho Complaint on website
http://www.tendersprocure
mentcommittee.com/index.
htm
The Complainant had submitted a
complaint with regard to scam
website at URL
http://www.tendersprocurementc
ommittee.com/index.htm
The Complaints Bureau has found
that complaint is not within the
CMCF‟s scope regulatory powers as
it deals with the issue of scam
content as for such cases you may
extend the complaint to MCMC for
further investigation and action.
360. 21 November
2017
ML Lee Complaint on harassment
via whatsapp
The Complainant had submitted a
complaint with regard on
harassment on Whatsapp
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope regulatory powers as
it deals with the issue of
“Whatsapp” content harassment.
The Complainant report directly to
the Polis Diraja Malaysia (PDRM)
together with relevant proofs of the
message for their further action (if
any).
361. 22 November
2017
Lim Ida Complaint on scam website
http://xn--lancme-ixa.com--
-voucher.com/en/
The Complainant had submitted a
complaint with regard on fake
website.
The Complaints Bureau had advise
to bring the issue to MCMC for
further action.
362. 23 November
2017
Hooi Zhin
Yew
Complaint on facebook The Complainant had submitted a
complaint with regard to facebook
account which was alleged to
harassing someone.
The CMCF would advise the
Complainant to directly report any
unethical practice to the Facebook
administrator in order for them to
take down or remove the alleged
account. You may refer to the
facebook Help Centre from the
link:
https://www.facebook.com/help/
363. 27 November
2017
Desmond Complaint on facebook The Complainant had submitted a
complaint with regard to facebook
account which was alleged to
The CMCF would advise the
Complainant to directly report any
unethical practice to the Facebook
harassing someone. administrator in order for them to
take down or remove the alleged
account. You may refer to the
facebook Help Centre from the
link:
https://www.facebook.com/help/
364. 27 November
2017
Teo Complaint on charged sms The Complainant had submitted a
complaint with regard on Maxis
services
The Complainant bring the matter
to the MCMC for further
investigation and action.
365. 27 November
2017
Mahrus Aduan mengenai website
https://wirakeyboard.com/a
rchives/1587
The Complainant had submitted a
complaint with regard to a
website displayed on the URL
addressed at
https://wirakeyboard.com/archive
s/1587
The Complainant bring the matter
directly to MCMC for further
investigation and action (if any)
366. 28 November
2017
Firdaus Aduan mengenai facebook Aduan berkenaan akaun
Facebook www.facebook.com.
Pihak CMCF menasihatkan agar
puan mengemukakan aduan terus
kepada pihak pengurusan laman
sesawang tersebut di alamat,
https://www.facebook.com/help/
367. 28 November
2017
Moaz
Baniyamin
Complaint on online video
games loot box controversy
The Complainant had submitted a
complaint with regard to loot box
issues which may related to
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope regulatory powers as
gambling issue it deals with the issue og gambling.
The Complaint bring the matter to
the MCMC for further investigation
and action (if any)
368. 30 November
2017
Ho Sang San Aduan mengenai scam Aduan tentang mesej yang tidak
dikehendaki melalui aplikasi
Saudara boleh membuat laporan
kepada pihak Polis Diraja Malaysia
(PDRM). Merujuk kepada aduan
yang dikemukakan, saudara juga
boleh membuat aduan kepada
Suruhanjaya Komunikasi dan
Multimedia Malaysia (MCMC) kerana
ia mungkin menyalahi Akta
Komunikasi dan Multimedia 1998
berkenaan dengan penyebaran
palsu.
369. 30 November
2017
Sherman Complaint on facebook The Complainant had submitted a
complaint with regard to
Facebook user which was alleged
to black mail you
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account.
370. 30 November
2017
Elyas Complaint on spam sms
The Complainant had submitted a
complaint with regard to the
complaint on scam message
The Complainant bring the matter
to CFM and we would like to
suggest you to contact your mobile
service provider to seek for their
assistance on blocking the sender
from being able to sent you any
sms in the future.
371. 6 December
2017
Shamsul Complaint on facebook The Complainant had submitted a
complaint with regard to
Facebook account which was
alleged to defame you at the
Uniform Resource Locator (URL)
address,
https://www.facebook.com/myne
wshub/videos/vb.1409153826060
478/1777107629265094/?type=2
&theater&commentid=17773240
The CMCF would advise the
Complainant to directly report any
unethical practice to the Facebook
administrator in order for them to
take down or remove the alleged
account. You may refer to the
Facebook Help Centre from the link:
https://www.facebook.com/help/
372. 6 December
2017
Robert Lim Complaint on spam call The Complaint had submitted a
complaint with regard on scam
call.
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scopeof activities as it refer
to the matter of „Cheating‟ which
may be an offense under the penal
code (section 420) in laws of
Malaysia. The suitable enforcing
entity that may take action against
such claim is the Polis Diraja
Malaysia (PDRM).
373. 6 December
2017
Inani Aduan mengenai penyiaran
lucah
Pihak CMCF menasihatkan agar
puan mengemukakan aduan terus
kepada pihak pengurusan laman
sesawang tersebut di alamat,
https://www.facebook.com/help/
374. 6 December
2017
Felicia Jacinta Complaint on facebook The Complainant had submitted a
complaint with regard to
Facebook user which was alleged
to black mail you
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account.
375. 6 December
2017
Afzal Aduan mengenai penipuan
jualan online di mudah.my
Aduan berkenaan penipuan atas
talian
Pihak CMCF menasihatkan pihak
saudara supaya merujuk kepada
Tribunal Tuntutan Pengguna
Malaysia (TTPM) di bawah
Kementerian Perdagangan Dalam
Negeri, Koperasi dan
Kepenggunaan (KPDNKK) untuk
mendapatkan penjelasan lebih
lanjut tentang isu yang
dibangkitkan. Pihak Saudara juga
boleh mendapatkan maklumat
lanjut di laman sesawang mereka di
http://www.kpdnkk.gov.mym
376. 7 December
2017
Robert Lim Complaint on gambling
The Complainant had submitted a
complaint with regard to
gambling message
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope regulatory powers as
it deals with the issue of gambling.
You may enquire more on the
matter to the MCMC for further
investigation and action (if any).
377. 7 December
2017
Teo Complaint on facebook The Complainant had submitted a
complaint with regard to
Facebook user which was alleged
to black mail you
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account.
378. 7 December
2017
Ah Aduan mengenai facebook Aduan berkenaan akaun
Facebook www.facebook.com.
Pihak CMCF menasihatkan agar
puan mengemukakan aduan terus
kepada pihak pengurusan laman
sesawang tersebut di alamat,
https://www.facebook.com/help/
379. 12 December
2017
Dominic Hoe Complaint on cyber
harassment
Complaint on Cyber Harassment enquire more on the matter to the
CyberSecurity Malaysia
Malaysia Computer Emergency
Response Team (MyCERT) for
further investigation and action (if
any)
380. 12 December Chen Wei Complaint on spam call The Complainant had submitted a
complaint with regard to
The Complainant bring the matter
to CFM for further investigation and
2017 Hong complaint on redone services action (if any)
381. 13 December
2017
William Lim Complaint on fraud seller Complaint on fraud seller in
CMCF Complaints Bureau would
advise further this matter to
KPDNKK.
382. 13 December
2017
Hairul Complaint on website
https://playoverwatch.com/
en-us/
The Complainant had submitted a
complaint with regard to a
website displayed on the URL
addressed at
https://playoverwatch.com/en-us/
The Complainant bring the matter
directly to MCMC for further
investigation and action (if any)
383. 13 December
2017
Noorazlin Complaint on facebook Complaint on seditious posting on
Facebook CMCF Complaints Bureau would
advise your goodself to lodge a
report on the matter to the Polis
Diraja Malaysia (PDRM) for their
deliberation and further action (if
any).
384. 18 December
2017
Rosly Aduan mengenakan
bayaran terhadap (SMS)
Aduan berkenaan dengan Sistem
Pesanan Ringkas (SMS) yang
diterima dan telah mengenakan
bayaran terhadap saudara
Pihak CMCF menasihatkan agar
saudara menghubungi pihak CFM
untuk tindakan lanjut. (jika ada)
385. 19 December Zulhilmi Complaint on website Complaint on access to CMCF Complaints Bureau would
2017 Ghouse medium.com medium.com has been blocked advise to report the website admin
to unblocked the access.
386. 19 December
2017
John
Complaint on facebook The Complainant had submitted a
complaint with regard to
Facebook user which was alleged
to black mail you
The CMCF would advise the
Complainant to directly report any
unethical practice to the facebook
administrator in order for them to
take down or remove the alleged
account.
387. 19 December
2017
Sandy Complaint on porn website The Complainant had submitted a
complaint with regard to
complaint on obscene content
Complaints Bureau had investigated
the above said URL address and
found that the alleged content
has been removed from the
said website. Complaints Bureau
treats this matter as closed
388. 19 December
2017
See Chuan
Sen
Complaint on spam sms The Complainant had submitted a
complaint with regard to
complaint on scam call
The Complaints Bureau has found
that the complaint is not within the
CMCF‟s scope of activities as it
refers on issue of scammer. In
addition to that, we would like to
suggest you to contact your mobile
service provider to seek for their
assistance on blocking the caller
from being able to call you in the
future.
389. 22 December
2017
Ayuni Complaint on sex promote
services website
The Complainant had submitted a
complaint with regard to a
website displayed on the URL
addressed at
http://straightasian2.tumblr.com
The Complainant bring the matter
directly to MCMC for further
investigation and action (if any)
390. 23 December
2017
Abdul Izham Complaint on Digi services The Complainant had submitted a
complaint with regard on maxis
billing
The Complainant bring the matter
to the CFM for further action (if
any).
391. 28 December
2017
Abdul
Rahman
Complaint on Umobile
services
The Complainant had submitted a
complaint with regard on maxis
billing
The Complainant bring the matter
to the CFM for further action (if
any).
392. 28 December
2017
Stacy Chei Aduan mengenai
perkhidmatan Maxis
Aduan mengenai perkhidmatan
Maxis (Pemindahan baki Kredit
dari nombor lama ke nombor
baharu)
Pihak CMCF menasihatkan agar
saudari menghubungi pihak CFM
untuk tindakan lanjut.
393. 28 December
2017
Abdul Izham Complaint on Digi services The Complainant had submitted a
complaint with regard on maxis
billing
The Complainant bring the matter
to the CFM for further action (if
any).
394. 28 December
2017
Isandar
Zurgarnain
Aduan mengenai facebook Aduan berkenaan penutupan
akaun facebook saudara yang
bernama „Spanar Broker Tools‟
Pihak CMCF menasihatkan agar
pihak saudara mengemukakan
aduan terus kepada pihak
pengurusan laman sesawang
tersebut dengan berpandukan URL
beralamat,
https://www.facebook.com/help/
untuk mendapat kembali akaun
tersebut.
395. 29 December
2017
Ignatius Niap Complaint on spam
message
The Complainant had submitted a
complaint with regard to the
complaint on spam message
The Complainant bring the matter
to CFM
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