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Siemens Technical Learning Services 2016 All rights reserved.Developing a Stable, Competent Workforce
Competency Management and Performance Improvement for the Next Generation
IMTS - 2016
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Competency Management and Performance Improvementfor the Next Generation
I. Skills Gaps and the Need for Competency Management
II. Learning: Past, Present and Future
III. Enablers for Effective Competency Management
IV. Competency Assessments: Core of Competency Management
V. Subject Matter Experts and Performance Improvement
VI. Questions
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Skills Gaps:Transition, Learning Paths and Knowledge Continuity
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Competency Management Performance Improvement
Learning Theoryusa.siemens.com/sitrain
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The Continuous Learning Model
Job Aids
On-Demand
Learning
Social
Learning
Coaching
Mentoring
Communities
Of PracticeCareer
Curriculum
Time
Expert
Novice
Continuous Learning
Source: Bersin & Assoc, 2010
Traditional Training
Training
Event
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Learning and Performance Improvement Ecosystem
Identifying Competencies
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Embracing Digitalization: Competency Management Enablers
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Embracing Digitalization: Competency Management Enablers
Competencies to Bottom Line
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Embracing Digitalization: Competency Management Enablers
Competencies to Bottom Line
Employee Tasks within Job Roles
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Embracing Digitalization: Competency Management Enablers
Competencies to Bottom Line
Employee Tasks within Job Roles
Assessing Competencies
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Embracing Digitalization: Competency Management Enablers
Competencies to Bottom Line
Employee Tasks within Job Roles
Assessing Competencies
Defining the Skills Gaps
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Embracing Digitalization: Competency Management Enablers
Competencies to Bottom Line
Employee Tasks within Job Roles
Assessing Competencies
Defining the Skills Gaps
How to Close the Gaps
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Competency Assessment: A Continuous Approach
ProgramReadinessDiscovery
ProgramReadinessDiscovery
Specificationof Roles and
Competencies
Specificationof Roles and
Competencies
Employee SkillsAssessment &Gap Analysis
Employee SkillsAssessment &Gap Analysis
LearningDevelopment
Plan
LearningDevelopment
Plan
Tracking Learning Development Plan
to Completion
Tracking Learning Development Plan
to Completion
Validation ofBusinessOutcomes
Validation ofBusinessOutcomes
KnowledgeSkills
Behaviors
• Gather employee demographics
• Review existing training plans
• Assign business targets and KPIs
• Verify installed Siemens technologies• Define job roles
• Apply and refine SITRAIN job profiles
• Specify desired roles and competencies
• Establish desired proficiency levels• Complete employee and management assessments
• Define composite skill level
• Identify skills gap• Define individual performance improvement plans
• Initiate the plans
• Execute learning plans
• Track employee success
• Report progress via LMS tools
ProgramReadinessDiscovery
ProgramReadinessDiscovery
Specificationof Roles and
Competencies
Specificationof Roles and
Competencies
Employee SkillsAssessment &Gap Analysis
Employee SkillsAssessment &Gap Analysis
LearningDevelopment
Plan
LearningDevelopment
Plan
Tracking Learning Development Plan
to Completion
Tracking Learning Development Plan
to Completion
• Foundational Cornerstone
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Step 3. Employee Skills Assessment & Gap AnalysisResults: Field Service Engineer Assessment Overview
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Identifying Subject Matter Experts (SMEs)
Level 4 - Expert (Knows all aspects and related areas, executes complex tasks independently)Level 3 - Advanced (Knows it in depth, executes ambitious tasks independently)Level 2 - Basic (Knows the fundamentals, executes regular tasks independently)Level 1 - Beginner (Builds up theoretical or practical knowledge, but does not execute)
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Learning and Performance Improvement Ecosystem
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Technical Learning Services Learning Tools and Services
Learn Here/ThereInstructor-led Learning
Learn-as-you-GoSelf-paced Learning
Learn NowHow-to Video Library
Learn LiveVirtual Instructor-led Learning
Learn-as-you-GrowOn-the-Job Learning
Dial a MentorVirtual Mentoring
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Questions
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SITRAIN – Training for IndustryThank you for your participation!
SITRAIN Technical Learning Services5300 Triangle ParkwayNorcross, GA 30092
Gail Norris, [email protected] 678-640-4889
Rick McNamara, Manager, Product Lifecycle [email protected] 678-386-3846
Dr. Irving Brown, Manager, Product [email protected] 512-497-7549
usa.siemens.com/sitrain
