Competency Building;Competencies for dealing with chaos

Building an Engaged Flat Army for the Library

iSchool, University of Toronto, November 13, 2014

Presenter: Anne Marie Madziak, Consultant, Southern Ontario Library Service

www.sols.org

SOLS Competencies Index – under Develop Your Library and Staff at www.sols.org

Some examples of informal learning activities include:• Special projects and assignments designed to challenge you and

stretch your abilities• Job shadowing, rotations and secondments that invite learning by

observing and experiencing new responsibilities• One-on-one coaching and mentoring• Peer learning/ Communities of practice• Personal study projects that combine reading, consulting with

others and coming to some conclusions; these projects typically result in the preparation of a paper or presentation

• Reading and/or viewing materials that expand your understanding of library and/or workplace issues, eg. TED talks, books, articles or websites on leadership, teamwork, creativity and innovation, motivation, conflict resolution, etc.

• Contributions to issues-based online discussions and/or face-to-face conversations with staff from other libraries

• Off-site visits to other libraries or other relevant service providers.