Company Profile

Expertise

Products & Services

What we can offer

Focus Items

Corporate Profile

2003 - 2011 2011 - 2015 2015 - Present

50%

50%

100% Subsidiary of 100% Subsidiary of

67%

33%

90% 10%

67%

33%

• Incorporation• June 2003

• Commercial Operations• December 2003• PLDT 1st Client

Corporate Profile

“ePDS will be every company’s first choice provider of globally recognized relevant and competitive customer communication

management solutions.

All these will be supported by top-notch technology platforms in a highly secured environment manned by trained and highly

skilled professionals.

We are passionate about advancing the way our customers communicate with their customer”

Corporate ProfileMission

Sales & Marketing

Customer Service & Account

Management

OperationsInformation Technology

Finance &

Warehouse

Human Resource

Purchasing & Admin

Quality Management & Quality Process

Control

Eric R. AlbertoChairman of the Board

Nerissa S. RamosPresident

Tettet M. TangcoChief Operating Officer

Corporate ProfileOrganization Structure

DIGITAL

TRADITIONAL

Bills & SOA

E- Billing Statement

DirectMailers

Marketing Materials

Email Delivery

Document Management

System

Data Encoding

Client Data File

Expertise

Data Printing & Management

• Continuous• Cut Sheet• Impact• Gum Label• Color Printing

• Digital• Inkjet

• eStatement• Data Archiving• Bills Presentment• eAlert (SMS Alert)

Data Printing

• Automated Intelligent Insertion

• Flyer Insert• Generic• Selective

• Manual Letter Shopping

• eSealer (Pressure Sealing)

• Email Delivery

Mailing

• Stock Supply & Management

Stock Management

• Data Warehousing• Data Mining• Data Deduplication/

Cleansing• Zip Code Allocation

Data Management

• Stapling• Book Binding• Eye Letting• Plastic

Wrapping

eFulfill

Products & Services

Document Management

Services

• Document Imaging• Document Imaging &

Encoding• Document Imaging,

Encoding, Archival & Retrieval System

Digital Document Management

• Check Scanning• Check Scanning &

Insertion• Check Scanning, Insertion,

Archival & Retrieval System

Check Management

• Client Data Encoding Program

• Customized Data Encoding Program

• Online Client/Customized Data Encoding System

Products & Services

Data Encoding

Customized IT Solutions

• ePDoctrieve• Basic• Premium

• ePShare IT Workflow Process• Review & Approval

System

(Stand Alone, LAN/WAN/WEB/Cloud)

Digital Document Management

• Check Archival & Retrieval System

Check Management

• Customized Data Encoding System

Data Encoding

Products & Services

Variable Data Printing High Speed Variable Transactional Data Printing

Printing of Variable Data, wherein elements such as text, graphics, and images varies from one page to another

• Statement Of Accounts• Personalized Mail• Invoices• Letters

CUT SHEET CONTINUOUS ROLL TYPE

IMPACTPRINTING

COLORPRINTING

GUMLABEL

CurrentCapacity: 531M Images Per YearActual: 360M Images Per YearNewCapacity: 1.2 B Images Per YearActual: 520 M Images Per Year

Data PrintingMachines

(1) Twin Units OCE Inkjet Color Stream100,000 Images Per HourSimplex/DuplexFan Fold/ Roll Type

Data PrintingMachines

Twin UnitsOCE Vario Stream 745052,800 Images Per Hour

Twin UnitsOCE PageStream 372

44,640 Images Per Hour

Mail Processing

CurrentCapacity: 130M Mail Packs Per YearActual : 83M Mail Pack Per Year

Automated and Intelligent Mail Insertion

NewCapacity: 308 M Mail Packs Per YearActual : 189 M Mail Pack Per Year

PB Flowmaster ( FX14 ) – 4,500 inserts per hourPB FPS – 4,500 inserts per hourPB MSE14 ( 1 ) – 6,000 inserts per hourPB MSE14 ( 2 ) – 6,000 inserts per hourPB Di950 – 1,000 inserts per hour

Mail Processing

Two UnitsPitney Bowes MPS26

Mail ProcessingManual Letter Shopping / Mail Insertion eSealing

450 Mail Packs Per Hour Per Worker

Mail Processing

E-Fulfillment Stock Management

CLIENT BILLING SYSTEM

Email Delivery Data Archiving & Retrieval

Bills Presentmente-Alert

Value Added Services

Value Added Services

Database Cleansing /

Deduplication

ZIP Code

AllocationData Mining

Data Warehousing

Raw Data

Client Use

Data Management

Data Printing & Mail Enveloping Service Process

via On-line via CD/DVD via Flash Drive

DATA TRANSFER

CLIENT BILLING SYSTEM

DATA FORMAT

StatementFormatting& Design

MAIL

Intelligent Insertion & Enveloping

E-MAIL DELIVERY

PRINT

Print

DISPATCH

ARCHIVING

E-STATEMENT

QUALITY

Document Management

Create Capture Store Edit Print Process

Manage Documents

Document ManagementTotal Solution• Document Imaging, Encoding with

Archival, & Retrieval System

Software Only• ePDoctrieve

• Basic• Premium

Service Only (On / Off Site) (Hardware Provisions)• Document Imaging• Document Imaging & Encoding

ePShare IT (with Work Process Flow Review & Approval) System (Stand Alone; LAN/WAN; Web/Cloud)

Document Management Services

Capacity: 585M Per YearActual: 48M Per Year

• Document Management• Document Imaging• Data Entry

Document Management Services

F1 – S120C

DR M140

100 – 600 DPIA0 – A10 Sizes

CAPTURE/ IMAGING ENCODE / INDEX

Highly TrainedDocument Management Specialist

6 Documents Per Minute3 Indexes

68 WPM

450i

DR G-1100

Document Management Solution

SCAN

INDEX

ARCHIVE

RETRIEVE

SHARE

PROCESS

Document Management

• Viewing

• Retrieval

• Indexing

• Check in check Out

• Version Control

• Access Control

• Storage

Web Content Management

• Web Based Content Management

Records Management

• Archival

• Retention

• Renewal

• Compliance

Image Processing Application

• Capture

• Management

• Conversion of paper documents

Social Content

• Document Sharing

• Social Content

• Audio & Video Files

Content Workflow

• Routing Content

• Assigning Work Task

• Audit Trails

ePDoctrieve

Generic Process Document ManagementSCAN AND INDEX

DISPATCH PHYSICAL ARCHIVE

GROOM / ORGANIZE

CLIENT DOCUMENTS

UPLOAD ONLINE

LAN

WEB

CLOUD

http://www.epdoctrieve.com

RECONCILIATION

Our Clients

Bank & Credit Cards Finance Telecommunication Non Profit Organizations Direct Marketing

Utility Offset Printing Cable & ISP Government Real Estate

8 6

5 4 3 19

81122

2004 Onwards

Telecommunications

(8)

Utilities

(5)

Banks and Credit Card Companies

(11)

Offset Printer

(4)

Direct Marketing

(6)

DATA PRINTING AND ENVELOPING

Our Clients

Our Clients

Non-Profit Organizations

(8)

Real Estate

(1)

ISP and Cable Companies

(3)

Insurance

(22)

DATA PRINTING AND ENVELOPING

Banks and Credit Card Companies

(2)

Insurance

(1)

Our Clients

E-MAIL DELIVERY SERVICE

Telecommunications/ Utilities

(3)

Banks and Credit Card Companies

(3)

Real Estate

(1)

Government Offices

(6)

Insurance

(6)

Our ClientsDOCUMENT MANAGEMENT

Offset Printer

(1)

Utility

(2)

Our FacilityHIGHLY SECURE• PHYSICAL SECURITY

• 24/7 CCTV & SECURITY PROTECTION• RESTRICTED ACCESS

• BIOMETRICS• FINGERPRINT• FINGER VEIN

• TURNSTILE• POCKETLESS OVERALL UNIFORM• PHYSICAL FRISKING

Our Facility• Information Security

– Secure File Transfer Protocol System for Data Transmission

– Secure Data Encryption for Data Transmission

• Firewall

• Secure Data Purging Procedure

• Physical Shredding for Physical Data Information

Customer Experience

• Dedicated Project Team

• Account Associate/Account Coordinators

Service Level Agreement

• Agreed Turnaround Time• Agreed Trouble Escalation Procedure

ISO Certification

ISO 9001:2015

Since :August 2005

New Facility (5,400 sqm)

T H A N K Y O U