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1 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Company Confidential
N6220 classic For Contact Centres
Company Confidential
2 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Online sharing
View new photos and comments
Add comments
View the latest uploads - feeds
Company Confidential
3 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Upload Example
From within The camera
From within Gallery
•After taking photo click on the envelope icon and select “send”
step 1 …
•Select
“web upload”
•Select your flickr account
•Give a title, description. Add tags and visibility settings by arrowing to that field and clicking on it
•Just hit the Green key (or “send/ Talk”) when done
On its way!
One click upload icon
Optional step 1
Company Confidential
4 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Maps 2.0 in Nokia 6220 classic
“MOVE” Mapping , RoutingPedestrian Guidance.
“DISCOVER” Map Search .
“CREATE”
“DRIVE” Car-centric Navigation
“SHARE” Sharing & Publishing Of Map Content
Company Confidential
5 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Geo tagging in Nokia 6220 classic
Usage flow:
• User activates camera
• GPS is activated and it get location fix
• User captures images and UI is indicates that GPS has been found
• Location information is attached to image
• User can continue image capture and location informationis added to those
• When images have GPS data storedto image, it can be used by online servicesto create map views with your images
Company Confidential
6 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Inbox Content
• Inbox
• HS-47, Headset
• CA-92U, TV-Out cable
• CA-101, USB cable
• AC-5, Charger
• CD-ROM
• 1GB Micro SD card
• Short User Guide
• Inbox (2G variant, China only)
• HS-47, Headset
• CA-92U, TV-Out cable
• CA-101, USB cable
• CA-100C, Charger cable
• AC-6C, Charger
• CD-ROM
• 512 Mb Micro SD card
• Short User Guide
7 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Company Confidential
S60 3.2 New Features
Company Confidential
8 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Remote lock by SMS
• In S60 3.2 you can lock the device and the memory card using an SMS
• To enable your device to be locked remotely, and to define the message text to be used, select Settings > Phone sett. > General > Security > Phone and SIM card > Remote phone locking > Enabled.
• The message can be 5-20 characters long.• To lock your device, send the text message to your
mobile phone number. To open your device later, select Unlock, and enter the lock code.
Other security enhancements:• Remaining number of failed entry attempts into SIM
PIN/PIN2 and PUK/PUK2 dialogs• User can see how many times PIN or PUK code
attempts are left
Company Confidential
9 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Improved personalization
Slideshow wallpaper in Active Idle
New Arriving call display
Versatile layout designs
Company Confidential
10 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
UI effects and transitions
•Improved look and feel of UI by introducing powerful system wide transition effects.
•Integrated to the key use cases:
•Application launch, exit, switch and opening and closing of folder.
•Options menu opening and closing.
•Fast UI response:
•Transition effects enhance usability by improving the responsiveness of UI.
Company Confidential
11 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Active Idle Customization
New layouts• Flexible customization of look-and-feel for the
operators• Flexible layout design• Two reference UI layouts• UI customization tools for operators
RSS/ATOM News Ticker plug-in• Plug-in architecture for expandability• RSS/ATOM News Ticker plug-in
Company Confidential
12 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Personalization with own pictures
Slide show screensaver and wallpaper
•Use own pictures from gallery to be used as screen saver and slideshow wallpaper on Active Idle
•Screensaver changes pictures every 5 seconds.
•Wallpaper changes periodically. Change frequency can be between 1 minute and 1 day.
Visualisation of arriving call notification
•Utilization of wide display area
•Richer personalization with new content types – Flash components
• Images, larger than thumbnails, text, animated gif or flash content can be displayed within Arriving call -situation.
Company Confidential
13 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Multitasking and softkey
Easier to find the multi-tasking capability
Label for the “middle soft-key”
Company Confidential
14 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Labelled Middle softkey
•Existing middle softkey functionality made visible
•Both text and icon labels
•Used in portrait layouts only
Multitasking options and labelled softkey
Multitasking selection under Options
•Existing multitasking functionality made visible and highlighted in UI
•Multitasking can be found as earlier and additionally under options menu
Company Confidential
15 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Improvements in Messaging and Phonebook
Common view for SIM and phonebook contacts
Common composer for messages
Company Confidential
16 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Messaging and Phonebook
New Phonebook
•Phone and SIM contacts visible in the same view of Phonebook
•View can be set by user (phone / SIM / phone&SIM)
Messaging Editor for S60
•Simplified message creation with combined SMS&MMS editor
•SMS and MMS messages are created with one combined message editor and the bearer is automatically proposed according to the message content
Company Confidential
17 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Application usability improved
Calendar Event viewer
•New main view displays context of the calendar event in easy readable format
•All calendar event types are support; Appointment, To-Do, anniversary and Memo
•Supports find and use numbers, email & URI addresses from all fields.
Timed profile
•Expiration time for a selected profile
•Max 24h
New Help application• Browser/HTML based • Flexible customization• Highly visual
Company Confidential
18 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Downloading and streaming
• Instant Media Playback when downloading
• “Streaming” experience for all music and video downloads
• Easy personalization with downloaded content
Company Confidential
19 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Instant playback during download
• Enabled by progressive download (DRM + plain) from standalone browser
• User can listen to or view the content during the download process.
• Manage Multiple Concurrent Downloads Effectively
• Pause Media Consumption while Progressive Download Continues
• Dual Progress Bar in Media Players: Showing Current playback progress and Current download progress simultaneously
Company Confidential
20 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Downloaded content immediately ready to use
Save As- option•Take downloaded content immediately into use•Set the downloaded picture as wallpaper or mp3 as
ringing toneOwn folder
•‘Unconsumed’ downloaded content e.g. images, ringtones, mp3 files are stored to a one place.
Java Applications
•Launch the application immediately after the installation is finished
•No need to navigate to downloaded applications folder.
Company Confidential
21 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Push to talk and video call
OMA PoC•OMA PoC Rel 1.0 push-to-talk voice
service•Enabling interoperability over operator
and device vendor boundaries by standards based implementation
•Person-to-person, Person-to-group
Improved CS Video Call quality•H.264 Support for video call•Options:
•Higher frame rate than current 10 fps (motion)
•Same frame rate but better quality for single frames
Company Confidential
22 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Higher performance
WCDMA data evolution
•HSDPA support
•UI indicator for HSDPA
High Speed USB•Convenient PC – S60 Device connections for media
transfer
•Maximum speed 480Mbs
Response times
•Faster bootup
•Improved key application performance: Email, Media Gallery, Phonebook, Music Player
Company Confidential
23 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Better Sync with Business users
Active Sync
•Interoperable with Exchange 2003+SP2 & 2007 (w/ Active Sync protocol v2.5)
•Seamless push experience
•Supports email, contacts and calendar
•Remote Device wipe
OMA DS email sync
• Inbox, outbox and drafts folders
•See read/unread status
• Initiate sync/edit settings from email application
•Email Priority flags and ‘Reply to’ –address supported
Company Confidential
24 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Accurate positioning services
Better usability
•Similar UI experience like in hand held GPS
•Graphical display of the satellite positions
•Signal strength for all satellites
25 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Company Confidential
Troubleshooting for Nokia 6220 Classic
Company Confidential
26 © 2005 Nokia N6220_training_material_for_CCs.ppt / 2008-03-19 / T&VD
Nokia PC Suite 6.85.15.4
• The Nokia PC Suite version in Nokia 6220 Classic on the CD-Rom at sales start is Nokia PC Suite 6.85.15.4
• Nokia Software Updater automatically installs USB drivers on the PC, these drivers are newer than the ones in Nokia PC Suite 6.85.15.4
• The newer drivers do not work properly with Nokia PC Suite 6.85.15.4
• Possible issues the user will face if Nokia Software Updater has updated the drivers: Nokia Phone Browser does not work. Nokia Text Message Editor does not start, text messages are not shown in the Launcher.
• This issue can be solved by downloading and installing Nokia PC Suite 6.86 from www.nokia.com.