`

00

COMMUNITY DEVELOPMENT DEPARTMENT

PERMITS ISSUED:

2016 OCTOBER-DECEMBER: 1,733 2017 JANUARY-MARCH: 1,736

RESIDENTIAL BUILDING REPORTS:

2016 OCTOBER-DECEMBER: 284 2017 JANUARY-MARCH: 302

iPERMITS APPLIED: 2016 OCTOBER-DECEMBER: 177

2017 JANUARY-MARCH: 309

BUILDING DIVISION

1st QUARTER 2017 REPORT INSPECTIONS:

BUILDING 2016 OCTOBER-DECEMBER: 12,370

2017 JANUARY-MARCH: 12,568

LIFE SAFETY SERVICES 2016 OCTOBER-DECEMBER: 339

2017 JANUARY-MARCH: 382

PROJECTS REVIEWED:

BUILDING 2016 OCTOBER-DECEMBER: 743

2017 JANUARY-MARCH: 751

LIFE SAFETY SERVICES 2016 OCTOBER-DECEMBER: 190

2017 JANUARY-MARCH: 210

REAL PROPERTY: 4Q-16 1Q-17

BEACON BAY LEASE RENEWALS: 4 6 APPRAISAL CONDUCTED: 1 2 CURRENT PROPERTY LISTINGS: 2 1 LEASE AGREEMENTS COMPLETED: 2 5 PROPERTY PURCHASE & SALE: 0 1 COMMERCIAL MARINA PERMITS: 0 54

PERMIT VALUATION: 2016 OCTOBER-DECEMBER: $117,571,567

2017 JANUARY-MARCH: $139,241,000

AERIE 201 Carnation Ave

Code Enforcement Division Community Development Department

2017 1st Quarter Report January 1st - March 31st

Code Enforcement Activity

2016 2017

New Cases 1737 1175

Inspections 974 1809

Stop work 11 22

Notices 346 804

Citations 443 151

Cases referred to City Attorney 0 0

87% of complaints were responded to with-

in 3 days or less

80% of all cases were resolved within 30

days or less

82% of all opened cases were

resolved within 90 days or less

Response Timeline -16.1%

-22.5%

-15.7%

-37.6%

-8.1%

PLANNING DIVISION2017 1st Quarter

Work Load Indicators

PLANNING DIVISION2017 1st Quarter

Work Load Indicators

DISCRETIONARY ACTIONS

DECISION BODY January February March TOTAL

Staff Level Actions 1 2 3 6

Zoning Administrator 11 5 6 22

Planning Commission 4 6 4 14

City Council 3 2 1 6

Total 19 15 14 48

An Average Day at the Planning Counter…48 Customers Served * Less than 4 minutes to Wait for a Planner

24 Phone Calls * Voicemails Returned within 24-hours80% of Plan Checks Approved On-the-Spot

14 Applications Submitted in Week One

January 30th

Kick Off

BRING ON THE CDPS!!

28 Applications 1st Quarter

Systems & Administration Division

Report for January—March 2017 Community Development Department

Public Notices / Agendas

Top 10 Web-Page Views

Customer Service Documents Processed

Plan Size Scans: 12,021 pgs* Letter Size Scans: 35,816 pgs** Contracts Processed: 5 Public Records Act Requests 42 Planning Application Setup 71 (average setup turnaround: 2 Day) Proof Reading 445 pgs (average 12 pgs per hr)

Phone Calls Answered 6,120** Average Daily Calls 99 ** Represents 88% of “live” calls to CDD’s main line. Program error, extrapolated calls—none registered after 2/16/17.

1. Building Division Page 6,933 2. Bldg Permit Inspection Req. 6,120 3. Community Dev Dept. 4,551 4. Permit History by Address 3,290 5. Plan Check Status 3,442 6. Operational Hours 3,006 7. Planning Division 2,638 8. Permit Search by Address 2,275 9. Forms and Handouts 1,565 10. Residential Building Records 1,461

City Council * 6 4 Planning Commission 14 5 Zoning Administrator 31 5 Boards & Committees 2 2 [Includes Hearing Officer] Total 53 16 *City Council Agendas are prepared by the City Clerk’s office, however CDD Admin staff facilitates the staff report and public notice process.

* 1,286 of this total were plans received from the County for Newport Coast ** 7,037 of this total was scanned in-house