COMMUNITY BENEFITS Good Samaritan Medical Center 2014 Annual Report

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Table of Contents

I. Overview. ................................................................................................................................................... 3

II. . Mission & Values. .................................................................................................................................... 5

III. Internal Oversight and Management of Community Benefits Program ...................................................7

IV. Leadership ............................................................................................................................................... 7

V. Community Overview. ............................................................................................................................. 8

VI. Community Needs Assessment. .............................................................................................................. 9

VII. Community Benefits Programs. ............................................................................................................ 10

VIII. Community Participation ..................................................................................................................... 17

IX. Community Benefits Expenditures for FY 2014 ..................................................................................... 18

X. Contact Information ............................................................................................................................... 19

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I. Overview

Good Samaritan Medical Center, founded in 1968, is part of the nine-hospital Steward Health Care

System LLC, a community-based accountable care organization and community hospital network

providing services in eastern Massachusetts, southern New Hampshire, and Rhode Island.

Headquartered in Boston, Steward has approximately 18,000 employees, approximately 300,000

emergency department visits and over one million annual physician visits.

Good Samaritan Medical Center (GSMC) is a is a 267-bed, acute-care Catholic hospital providing

comprehensive inpatient, outpatient and emergency services to Brockton and twenty-two neighboring

communities.

The hospital offers Centers of Excellence care in oncology and cardiology, specialized care in surgery,

family centered obstetrics with Special Care Level II Nursery in partnership with Children’s Hospital, pain

management, substance abuse treatment, and advanced diagnostic imaging. Further information is

available at www.goodsamaritanmedical.org

Key Services • Cancer Program accredited by the American College of Radiology-American Society for Radiation

Oncology

• A full range of cardiology services including primary angioplasty, cardiac rehabilitation, and elective

angioplasty

• Specialized care in surgery

• Family-centered obstetrics with Special Care Level II Nursery and a partnership with Children’s Hospital

Boston Physicians for neonatology

• Behavioral health

• Substance abuse treatment (NORCAP Lodge)

• Center for Wound Care and Hyperbaric Medicine

• Advanced diagnostic imaging including 64-slice CT scanner and digital mammography

• Newly renovated Angiography Suite

• Emergency care services with 42 private rooms, six fast track rooms, nine ambulance bays, a dedicated

imaging suite, EMS room, decontamination room, double trauma room and 2-bay cardiac care room

Good Samaritan Medical Center (GSMC) was awarded another “A” in the Leapfrog Group’s Spring

2014 Hospital Safety Score, which rates how well hospitals protect patients from accidents, errors,

injuries and infections. The Hospital Safety Score is compiled under the guidance of the nation’s

leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an

independent industry watchdog.

GSMC is honored to be one of the 74 Cancer Care Facilities to receive the prestigious Outstanding

Achievement Award from The Commission on Cancer (CoC) of the American College of Surgeons

(ACS). Good Samaritan is the only facility in Massachusetts to be recognized among the 2013 award

recipients. The GSMC Comprehensive Cancer Program gives patients access to some of the area’s

leading board-certified medical and radiation oncologists, as well as highly skilled radiologists,

surgeons, pathologists, nurses, therapists, dietitians, social workers, and other professional support

staff dedicated to treating cancer patients.

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Good Samaritan Medical Center was awarded an “A” grade in the Fall 2014 update to the Hospital

Safety Score, which rates how well hospitals protect patients from accidents, errors, injuries and

infections.

Harvard Pilgrim Health Care awarded 310 physicians affiliated with GSMC, with the 2014 Physician

Group Honor Roll award. The group was one of eight Steward physician groups honored this year

and GSMC was noted “with distinction”, ranking them among the top 25 percent of those measured

annually.

For the second consecutive year, GSMC has been ranked among the Top 20 best hospitals for 2013-

14 in Massachusetts by U.S. News & World Report. The publication ranks 115 hospitals in

Massachusetts. GSMC has been ranked #18 in the state and #13 in the Boston Metro Area.

The annual U.S. News Best Hospitals rankings recognize hospitals that excel in treating the most

challenging patients. The report lists only 752 of the best regional hospitals across the country,

winnowed from nearly 4,800.

Good Samaritan Medical Center has achieved the prestigious Baby-Friendly Hospital designation by

Baby-Friendly USA. This award has been granted to 167 hospitals in the United States and only six in

the Commonwealth of Massachusetts.

Blue Cross Blue Shield of Massachusetts has recognized Good Samaritan Medical Center as a Blue

Distinction Center for Knee and Hip Replacement. The Blue Distinction Program highlights hospitals

with proven expertise in delivering specialty care. This notable program helps patients identify

hospitals that have an established commitment to providing quality care along with better results

and outcomes.

Key Annual Statistics – CY 2014 The Good Samaritan Medical Center service area includes Brockton and the following neighboring

communities: Abington, Avon, Berkley, Bridgewater, Canton, East Bridgewater, Easton, Halifax, Hanson,

Holbrook, Lakeville, Mansfield, Middleborough, Norton, Randolph, Raynham, Stoughton, Taunton, West

Bridgewater, and Whitman.

Employees: 1,850

Total medical staff: 670

Registered nurses: 450

Total discharges: 16,926

Total number of beds: 288

Total well-baby nursery bassinets: 17

Total special care nursery bassinets: 10

Emergency Room Visits: 56,884

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II. Mission and Values

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Community Benefits Statement of Purpose:

Good Samaritan Medical Center, in compliance with The Massachusetts Attorney General’s Guidelines,

is committed to our community and government; as such, we put forth our community benefits

purpose:

Improve the overall health status of people in our community,

Provide accessible, high quality care and services to all those in our community, regardless of

their ability to pay,

Collaborate with staff, providers and community representatives to deliver meaningful programs

that address statewide health priorities and local health issues,

Identify and prioritize unmet needs and select those that can most effectively be addressed with

available resources,

Contribute to the well-being of our community through outreach efforts including, but not

limited to, reducing barriers to accessing health care, preventive health education, screening,

wellness programs and community-building,

Regularly evaluate our community benefits program.

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III. Internal Oversight and Management of Community Benefits Program

GSMC maintains a Community Health Department that focuses on integrating care across the spectrum

of hospital, primary, and community-based care. A Community Benefits Advisory Council comprised of

hospital leadership, representatives of local health and human service organizations, and other agencies

guide the development and implementation of our community health initiatives.

IV. Leadership

Paulo Gomes, MSHS, Director of Community Health, Good Samaritan Medical Center

Community Benefits Manager

Kerry Whelan, Vice President of Government Relations and Community Benefits, Steward Health Care

System LLC.

Benefits Advisory Council Amanda Voysey, Patient Advocate, Good Samaritan Medical

Amy Kopchell, Manager Interpreter Services, Good Samaritan Medical Center

Debbie Mayer, Director Mission Services, St. Joseph’s Manor

Dick Bergeron, Hospital Volunteer

Faith Frazier, Helpline, Brockton Area Multi-Services, Inc.

Gerald Paciello, Director Spiritual Care, Good Samaritan Medical Center

Jerilyn Thomas, V.P. Patient Care & Chief Nursing Officer, Good Samaritan Medical Center

John A. Jurczyk, FACHE, President, Good Samaritan Medical Center

John Learnard, Member, Good Samaritan Medical Center Board of Directors

Juliana Langille, Community Connections of Brockton and Steering Committee Member of the CHNA 22

Kelli O’Brien McKinnon, Director of Development, Trinity Catholic Academy

Laura Raymond, RN, Patient Care Director, Emergency Department, Good Samaritan Medical Center

Leo McNeil, SVP, Community Relations & Community Reinvestment Act (CRA), HarborOne Credit Union

Linda Frenette, Obstetrical Patient Advocate, Good Samaritan Medical Center

Lucille Cassis, Director of Resource Development, Fr. Bill’s & Mainspring

Nancy Gustafson, President & Chair, The Charity Guild

Patricia McBride, RN, SurgiCenter Staff Nurse, Good Samaritan Medical Center

Rachel Treat, Reverend, Good Samaritan Medical Center

Samantha Sumner, RN, Good Samaritan Medical Center Shah Hossain, MD, Chief Neonatology, Good Samaritan Medical Center

Thomas Hannigan, Community Relations Coordinator NORCAP, Good Samaritan Medical Center

Meeting dates: February 26, 2014; May 21, 2014; August 20, 2014; October 15, 2014

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V. Community Overview

Good Samaritan Medical Center is located in Brockton, one of the largest cities in the Massachusetts

south shore region. GSMC provides services to residents in the Greater Brockton area. Our service area

includes Brockton and twenty-two neighboring communities: Easton, North Easton, South Easton,

Stoughton, Canton, Avon, Holbrook, Randolph, Whitman, Abington, Hanson, East Bridgewater,

Bridgewater, West Bridgewater, Raynham, Taunton, East Taunton, Middleboro, Mansfield, Norton,

Halifax, Lakeville, and Berkley.

The majority of patients seen at GSMC are Brockton residents. Brockton is the largest city in Plymouth

County. According to 2014 U.S. Census estimates, the population within Plymouth County continues to

grow. The population, percent change - April 1, 2010 to July 1, 2014, is estimated to have grown by

2.4%, In Brockton the population, percent change - April 1, 2010 to July 1, 2013 was .3%. Similarly, in

adjacent Norfolk County, the population is growing at an even faster rate of 2.5 % from 2010 to 2013.

Stoughton and Canton, located within Norfolk County, also contribute a large number of patients that

frequent Good Samaritan Medical Center1.

Good Samaritan Medical Center is a proud and active member of the Community Health Network Area

(CHNA) 22 and maintains a seat on its steering committee. Community Health Network Areas (CHNAs)

are DPH-designated coalitions composed of organizations in the public, non-profit, and private sector

working together to build healthier communities in Massachusetts through community-based health

promotion and education. The mission of the CHNA is to work toward healthier communities by

promoting collaboration between CHNA partners, providing support to local health initiatives and

prevention programs, educating and increasing awareness of local identified health issues throughout

the region. GSMC actively collaborates with community partners to provide the best care and support

possible to all members of our expansive community.

As noted in our 2012-2013 Population Health Improvement Report (PHIR), when working to improve

the health outcome of a community and population, it is important to understand what is going on

within that community and what types of health issues are present. A thorough data analysis presented

in our report identified priorities for which we have developed programs with the aim of improving

patient experience, population health and reduce per capita health care costs. A data-driven approach

allows GSMC to investigate the resources and needs of the community in order to better streamline

resources and inform community initiatives. Information from the Population Health Improvement

Report (PHIR) guided the development of population health improvement strategies2.

1 U.S. Census Bureau (http://www.census.gov/)

2 Good Samaritan Medical Center- Steward Family Hospital (http://www.steward.org/Community-Health/Good-

Samaritan-Medical-Center/Good-Samaritan-Medical-Center-Community-Health)

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VI. Community Needs Assessment

Good Samaritan Medical Center completed a Population Health Improvement Report (PHIR) in early

2013. The purpose of developing this report was to use a thorough data analysis to identify the major

health priorities with the hospital’s service area. Through this analysis, GSMC was able to identify

emerging health issues that require public health intervention. Equipped with the results of the PHIR,

including feedback from a diverse focus group of community residents, GSMC has strived to enhance

access to care, patient experience, improve population health, and reduce per capita cost.

Given the diversity of the populations within some of the largest cities and towns in the GSMC service

area, a focus on culturally and linguistically appropriate services remains of the utmost importance.

These populations, which at times lack access to comprehensive health care, benefit from services

designed to increase enrollment in public health insurance programs. Those who qualify will benefit

greatly from a vast array of services made available through the Affordable Care Act.

Other familiar themes emerged from the PHIR. Cancer continues to be a disease in the community that

requires ongoing attention. Much of the hospital’s primary service area reported rates of cancer

mortality above the state benchmark. Circulatory mortality rates in more than half of the hospital’s

service area are above the state average.

In examining hospital services data for substance abuse, it was apparent that more urbanized

communities within our service area have greater need of support services. Several of these cities have

alcohol and other drug-related hospitalizations well above the state rate. These are underserved areas

that our community benefits program works to address.

Other areas of focus include obesity and nutrition. Obesity rates are alarmingly high nationwide, with all

available data within the hospital’s service area showing that over twenty-five percent of children qualify

as overweight or obese. Rates among adults are no better, with most towns reporting between twenty

and twenty-five percent of adults as obese.

In short, there is tremendous opportunity to affect public health outcomes through evidence based

approaches aimed at addressing the issues brought to light in the PHIR. Changes in the health sector

brought on by public policy advances provide a framework for the development of well coordinated

community based care. Through our clinical and social service partnerships GSMC is well positioned to

be a leader in the community, in developing and implementing community health programming that

can, and will truly benefit the health of those that live in our community.

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Good Samaritan Medical Center continues to improve access to health education and care. In 2014, along with making strides to increase access to health care, our community benefits program worked to increase prevention, awareness and screenings on various health issues, in particular:

• Chronic Diseases (Cancer, Cardiac, Stroke),

• Behavioral Health,

• Substance Abuse,

• Nutrition & Obesity Prevention.

We maintain our commitment to collaborating with community partners to improve the health status of

community residents. We accomplish this by:

• addressing root causes of health disparities,

• educating community members around prevention and self care, particularly for chronic

diseases such as diabetes and cancer,

• addressing social determinants of health.

Good Samaritan Medical Center has focused efforts toward individuals and families who are most

vulnerable due to unemployment, poverty, substance abuse, mental health illness, chronic disease, and

issues related to accessing primary health care or health insurance for manageable conditions. Our data

indicate that race and ethnicity play a role in disease susceptibility. GSMC has leveraged resources toward

implementing programs that may reverse this occurrence.

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VII. Community Benefit Programs

Good Samaritan Medical Center is proud to be able to report key community benefits accomplishments of 2014. Through the guidance and support of our community benefits advisory council and our various community partners, GSMC implemented community health programming focused on addressing the most pressing public health issues of our community which include lack access to comprehensive health care, chronic disease, substance abuse, and obesity.

GSMC’s Medical Legal Partnership (MLP) program is staffed with an attorney that specializes in advocating for patients’ legal and social needs that may hinder their access to appropriate levels of care and a safe living environment. Together with the work of our Certified Application Counselors, thousands of community members and patients gained access to much needed health insurance coverage which opened the door to vital comprehensive and regular health care.

We are proud of the many lives that were touched through the efforts of our oncology department, which provided much needed cancer prevention education and screenings. We are equally thankful to our physicians, nurses and support staff that worked tirelessly to provided heart health awareness and education in partnership with local schools systems and other community organizations.

Our Behavior Health Navigator program continues to play a significant role in our community as part of our system-wide integrated behavior health and substance abuse treatment coordination initiative. GSMC has observed the growing need for more substance abuse prevention and has responded in kind as partners in various community coalitions such as the Brockton Area Opioid Abuse Prevention Collaborative and the Brockton Inter-faith Community.

What began as a conversation around promoting nutrition education and obesity prevention grew into a full-fledged partnership with the local neighborhood health center as the GSMC Steward Farmers Market Voucher Program got underway in early spring. Through our combined community efforts GSMC was able to increase access to healthy foods and promote better health outcomes.

This past year was truly a memorable one. GSMC is eager to continue to build on community-building and enrichment initiatives that focus on addressing social, economic and wellness needs of the community we serve. Increase Access to Care As we noted in our latest population health improvement report, a person’s ability to access health resources has a profound effect on every aspect of his or her health, yet almost one in four Americans do not have a primary care provider (PCP) or health center where they can receive regular medical services. Approximately one in five Americans (children and adults under age sixty-five) do not have medical insurance. People without medical insurance are less likely to have a usual source of medical care, such as a PCP, and are more likely to skip routine or preventive medical care due to costs, increasing their risk for serious and disabling health conditions. Despite recent changes to public policy and laws to make health insurance coverage more accessible, Brockton has higher rates of uninsured males and females when compared to the state average. GSMC continues to demonstrate its commitment to helping more and more community members reach social supports and gain access to much needed health care. In 2014 a total of 2,037 community members received assistance from the Community Health Advocates to enroll with a health insurance provider. A total of 208 patients were connected with a patient-centered medical home. GSMC Community Health

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Advocates provided care coordination support to all patients they assisted as needed including walk-in community residents not seeking immediate medical services. Our Medical-Legal Partnership program provides health care team members with a general orientation of the legal landscape patients are facing and helps patients understand their legal rights and responsibilities. Many of the patients referred to MLP received free assistance from an MLP attorney on a number of legal issues that may hinder access to care. This past year, twenty-four patients were referred for legal service assistance. A vast majority of cases benefited from MLP intervention resulting in various positive outcomes, including housing issues resolved for three homeless families with young children as well advocating for better health insurance coverage for those needing access to other levels of care.

Chronic Disease:

Cancer Education and Screenings

Our Cancer Program gives patients access to the area’s leading board-certified medical and radiation oncologists, as well as highly skilled radiologists, surgeons, pathologists, nurses, therapists, dietitians, social workers, and other professional support staff dedicated to treating cancer patients. Good Samaritan’s multidisciplinary team offers a high level of clinical expertise in preventing, diagnosing, and treating all types of cancer, and gives our patients and families compassionate care from diagnosis through treatment to recovery. These services are available on-site and in cooperation with other area facilities. In 2014, the Cancer Care Committee at Good Samaritan Medical Center compiled a list of cancer resources and support services available to our patients and their supporters. This list includes information about national cancer organizations and local resources that are available locally. In addition, GSMC also partnered with a local YMCA to offer activities for cancer patients and survivors. The GSMC cancer support group met regularly to offer patients, survivors and supporters a caring environment to discuss topics that are prevalent to this population. Furthermore, GSMC took part in eight cancer education campaigns including three screening events. GSMC hosted a bone marrow drive and collaborated with the Brockton Public School Department annual health fair. In total, 586 community members participated in education and screening. GSMC partnered with the Brockton Public School Adult Learning Center to offer prostate cancer education program to 100 students and staff. An awareness campaign was also organized by GSMC to raise awareness and provide education on breast cancer. Approximately 500 GSMC staff members participated in the campaign.

Cardiovascular and Stroke Education

At Good Samaritan Medical Center for Cardiac and Vascular Care, we offer patients high quality advanced technology, compassionate care and skilled, knowledgeable staff trained in heart failure treatment, the prevention, diagnosis and treatment of heart conditions, circulatory problems, and cardiovascular disease. Our multidisciplinary cardiovascular services team provides an array of diagnostic tests and treatment

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options for patients with a wide range of cardiac and vascular conditions, including coronary artery disease, congestive heart failure, arrhythmia, peripheral vascular disease and stroke. We also offer 24/7 emergency primary angioplasty, which allows patients having a heart attack due to a clot in a coronary immediate treatment. Good Samaritan Medical Center’s primary angioplasty team specializes in re-opening blocked arteries quickly and is available around the clock. Good Samaritan’s state-of-the art catheterization lab and electrophysiology (EP) clinics are staffed by specially-trained registered nurses and technicians. Our newly renovated angiography suite offers the most current technology to treat patients with peripheral vascular disease, those on dialysis and other illnesses. Good Samaritan Medical Center continues to be recognized for excellence in cardiac care, both in the industry and in the community. In 2014, GSMC staff coordinated heart health educational seminars for 100 students at the Brockton Adult Learning Center and for 110 senior residents of local public housing during community events sponsored by GSMC. GSMC also had the pleasure of partnering with the Stoughton Women's Club to provide a women’s heart health informational program to 45 of their members. Stroke prevention continues to be a focus of our community education programming. Stroke was the topic of discussion at the Adult learning center in Brockton and at various events for older adults due to their increased risk for stroke. At a local health fair hosted by the Brockton School Department, GSMC took the opportunity to not only provide stroke prevention information but also to talk about the dangers of tobacco use and offer information on our Tobacco Cessation program which is offered to the community.

Behavior Health and Substance Abuse Care Coordination:

Behavioral Health

It has long been established that behavioral health disorders are often comorbid with substance abuse.

The high rate of comorbidity points to the need for a comprehensive approach that identifies, evaluates,

and simultaneously treats both disorders. Patients with co-occurring disorders often exhibit more

severe symptoms than those caused by either disorder alone, underscoring the need for integrated

treatment3.

In 2014, Good Samaritan Medical Center behavior health navigator program continued to make strides

toward improving care coordination and identification of comprehensive treatment for our patients.

Through this program, which was successfully integrated into our Emergency Department, behavior

health navigators trained to assist in placement of such patients, work together within a network to

coordinate care that best meet the needs of our patients. In the past year alone, some 301 patients

underwent crisis evaluations. Our navigators, working as members of a care team, referred 108 patients

to appropriate behavioral health treatment facilities, 228 were referred for care in inpatient facilities.

Substance Abuse

Regrettably, rates of substance abuse continue to remain high in certain communities within the Good

Samaritan Medical Center service area. Substance abuse is associated with a range of destructive social

conditions, including family disruptions, financial problems, lost productivity, and failure in school,

domestic violence, child abuse, and crime. Moreover, both social attitudes and legal responses to the

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consumption of alcohol and illicit drugs make substance abuse one of the most complex public health

issues.

GSMC remains steadfast in continuing to provide comprehensive services to patients requiring substance

abuse services. Through NORCAP Lodge, our substance abuse treatment facility, GSMC provides

individualized, multidisciplinary substance abuse services to help men and women improve the quality of

their lives. At NORCAP, our alcohol and drug rehabilitation programs offer inpatient and outpatient

services guided by a team of highly qualified professionals. Patients can expect to receive high quality care

in a safe, confidential environment. NORCAP’s admissions experts are available 24 hours a day to talk with

potential patients and asses their immediate needs. Our team is comprised of professionals with many

years of addiction experience and treatment, and includes licensed physicians, experienced nurses,

psychologists, counselors, and social workers. Each member of this team offers a unique perspective and

has a compassionate understanding of addiction.

Along with the clinical services we provide, GSMC also partners with the Brockton Area Opioid Abuse

Prevention Collaborative. As members of that coalition GSMC is partnering with other community

organizations working towards implementing strategies for early screening and intervention for those that

may be at risk for becoming substance dependent. GSMC was also a participant in the Brockton Police

Department Jail Diversion Program and partnered with the Brockton Inter-faith Community to supports

community advocacy towards more treatment options for those who experience substance abuse

dependency.

Obesity Prevention and Nutrition Education

In 2014, in partnership with the local health center, GSMC implemented the Steward Farmers’ Market Voucher program. Through this program, in which thirty patients participated, we were able to see positive results in terms of helping patients use increased access to nutritional foods and chronic disease education to improve health outcomes. Of those patients that participated in the program that had a diagnosis of diabetes, twenty-one had a decrease in A1C level; only two did not. Through patients’ families, about 100 community members benefited from increased access to fresh locally-grown fruits and vegetables. Our dietitians work in the community to present a wide variety of nutrition topics to small groups. The dietitians provide updated nutrition information to the community from children to senior adults. Topics include fad diets, fiber intake, portion control, and ways to increase activity, among many others. A registered dietitian is also available by appointment to counsel children and adults on an outpatient basis for a variety of nutritional therapies, including weight management, eating disorders, diabetes, cholesterol management, as well as other conditions requiring nutrition intervention. GSMC partnered with the Eastern Mass Healthy Food in Health Care Work Group. As committee members GSMC worked to promote increased access for locally grown fruits and vegetables as well as supporting local farmers markets. GSMC collaborated with YMCAs, in Brockton and Stoughton, on the national Healthy Kids Day campaign. Over 100 families attended events at which GSMC provided educational materials based on the MyPlate national campaign of the United States Department of Agriculture. GSMC also provided fitness equipment to promote more active lifestyles. We also participated as members of the Brockton Public School Comprehensive School Health Advisory Group; this in support of their membership to the Alliance for a Healthier Generation’s Healthy Schools Program. GSMC collaborated on school health fairs providing health information to about 2,000 students and staff.

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Additional Programs:

Community Donations,

Continuing Education for Health Professionals,

Diabetes Prevention and Management Education ,

Financial Counselors / Enrollment,

Maternal-Child Services and Support,

Public Safety Initiatives,

Speakers Bureau,

Support Groups, Classes, and Donated Space,

Workforce Development.

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Community Partners:

American Cancer Society American Diabetes Association American Heart Association Boys & Girls Club of Brockton Brockton Area Multi-Service Institute Blessings in a Backpack Brockton Brockton Area Opioid Abuse Prevention - Collaborative Brockton Area Workforce Investment Board Brockton Day Nursery Brockton High School Brockton Housing Authority Brockton Interfaith Community Brockton Knocks Down Diabetes Brockton Neighborhood Health Center Brockton Police - Jail Diversion Program Brockton Public Schools Brockton Visiting Nurses Association Brockton Youth Soccer Association Cape Verdean Association of Brockton-Immigrant Resource Center Charity Guild Children's Advocacy Center Children’s Hospital Boston Children’s Miracle Network Children's Museum of Easton City of Brockton Coyle Cassidy High School Curry College DKMS Downtown Business Association Easton Council on Aging Father Bills & Mainspring First Response Paramedic Healthy Foods in Health Care initiative International Hip Dysplasia Institute Labouré College MA Dept of Children & Families Massasoit Community College Medical Legal Partnership Metro South Chamber of Commerce MGH Institute My Brother’s Keeper NAACP (Greater Brockton) National Association of Retired Federal-Employees Old Colony YMCA Brockton Old Colony YMCA Easton Old Colony YMCA Stoughton

Pie in the Sky Psi Iota Omega Randolph Chamber of Commerce Randolph Senior Center Regional Emergency Planning Council Regis College Rosa Food Shoppe Safe Corners Program School on Wheels, Inc Seventh Day Adventist Academy of Brockton Simmons College South East Massachusetts Dietetic Association Southcoast EMT Special Olympics St. Joseph Manor Stonehill College Stoughton Chamber of Commerce Stoughton Farmer's Market Stoughton Public Schools Summerfest Trinity Catholic Academy UMass Boston College of Nursing UMass Dartmouth United Way of Greater Plymouth County Vanderbilt University Walgreens West Bridgewater Council on Aging Whitman-Hanson Education Foundation Worcester State

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VIII. Community Participation

Community Engagement

At Good Samaritan Medical Center, we reach beyond hospital walls, into the surrounding greater Brockton

communities, to address the most prevalent health- and wellness-related needs of our community

members. Guided by a careful analysis of community needs, Good Samaritan Medical Center’s Community

Health Program aims to help those most vulnerable to make life-changing improvements in health and

address social and economic factors that impact overall well-being.

Along with improving the status of our community, our mission is to also provide access to comprehensive,

high quality, compassionate and efficient health care services in the community setting. In addition, Good

Samaritan Medical Center aims to provide culturally-sensitive, linguistically-appropriate, accessible health

care services to address the cultural needs of the communities we serve.

Improving the overall health of the individuals who live in our communities is a top priority, but a healthy community is more than just the absence of illness. Through our community health programs, we seek to respond to major health needs, promote healthy eating and active living, support safer neighborhoods, and improve overall wellness. Achieving healthier communities requires a collaborative approach. GSMC plays a vital role in upholding its commitment to delivering affordable health care to our communities by building relationships and working with community partners to make measurable, sustainable improvements on important health problems.

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IX. Community Benefits Expenditures for CY 2014

Community Benefits Programs Direct Expenses.................................................... $755,464

Associated Expenses.......................................................$0

Determination of Need Expenditures.............................$0

Employee Volunteerism.........................................$10,446

Other Leveraged Resources..................................$314,648

Corporate Sponsorships...........................................$4,250

Net Charity Care Total Net Charity Care....................................... $3,738,119

Total Expenditures: ...........................................$4,822,927

Total Patient Care-Related Expenses: ...........$221,832,210

Total Revenue:...............................................$241,139,007

Community Service Programs: Direct Expenses.....................................................$201,790

Associated Expenses........................................................$0

Determination of Need Expenditures:.............................$0

Employee Volunteerism:...........................................$5,502

Other Leveraged Resources:............................................ $0

Total Community Service Programs:..................... $207,292

Additional Considerations:

In 2014, In addition to services provided by Good Samaritan Medical Center to the community, GSMC provided:

$1,838,907 in unreimbursed Medicaid Services

$3,369,743 in unreimbursed Medicare Services

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X. Contact Information

Paulo Gomes, MSHS, Community Benefits Manager

Director of Community Health

Good Samaritan Medical Center

235 North Pearl Street

Brockton, MA 02301

Office: (508) 897-6202

Cell: (781) 708-3735

Email: Paulo. Gomes@steward.org

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www.steward.org http://www.goodsamaritanmedical.org/