COMMUNITY AWARENESS / EMERGENCY RESPONSE

BEST PRACTICE EXAMPLES AND TOOLS

David SandidgeDirector, Responsible Care

American Chemistry CouncilMay 31, 2011

Code Elements Examples and Tools

• Ongoing Assessment of Employee Views– Formal employee surveys– Employee safety and crew meetings– Suggestion boxes

• Communications Training for Key Personnel– Formal media training for key personnel– Communications skills for dealing with outside responders

• Effective Education of Employees– Overall EHSS training– Specific, focused training on Emergency Response duties

• Process to Enable Response and Outreach– Involve all ranks in outreach activities– Identify and support local community environmental activities

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Code Elements Examples and Tools

• Effectiveness of Internal Communications Efforts– Employee surveys, team meetings, feedback forms– Review process performance and results

• Ongoing Assessment of Community Views– Regular meetings with community leaders– Support employee participation in community organizations– Form community advisory panels

• Outreach Program to Educate Stakeholders• Continuing Dialogue with Local Community

– Regular meetings with near neighbors or other stakeholders– Host tours and “environmental days” at facilities– Support local educators

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Code Elements Examples and Tools

• Principle of Openness• Effectiveness of Community Communications

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Code Elements Examples and Tools

• Ongoing Assessment of Potential Risks– Incorporate into Process Safety Analysis and to Security Vulnerability

Analysis– Ongoing review process with risk based schedule

• A Current, Written Facility Response Plan– Plan review and refresh on an annual basis– Plan shared with local emergency responders

• A Ongoing Training Program for Emergency Response– Internal (first responders) and external responders

• Regular Emergency Exercises– To test operability of the written plan– Evaluated and documented to promote continual improvement

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Code Elements Examples and Tools

• Communication of Emergency Response Information to Emergency Planning Authorities– Develop information package for Emergency Responders

• Facility Tours for Emergency Responders• Coordination of Facility Plan with Community Plans• Participation in Community Emergency Planning

Process• Sharing of Information and Experiences

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CAER Code Implementation General Insights

• A unique code, often needing two key people– Communications Skills– Plant / Process Safety and Emergency Response Skills

• Outreach and Communications can be a challenge• Consistent with local environment and culture• Look for opportunities to involve your employees • Identify key stakeholders

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