Communications:

Inside – OutsideBefore, During, After

What do these events have in common?

Belle Isle Aircraft Crash ExerciseHurricane AndrewOperation Prometheus – Dirty BombSeptember 11th World Trade Center

Attack2004 Democratic National

Convention

Communicate

To make knownTo give to another; transmitTo give or interchange thoughts,

informationTo be connected

Inside Your Organization

Conversations – MeetingsElectronicPaperTelephoneRadio

Outside Your Organization

With Whom Do You Have To Talk? Why How

Develop Your Commo Plan

Incident Command System

The IAP is our communications tool.

It lets everyone know the who, what, where, when and how

of the incident.

ICS Forms and the IAP

202 IAP Incident Objectives/Response Priorities

203 IAP Organizational Assignment List

204 IAP Division/Group Assignment List

204-2 IAP Task Force/Strike Team Personnel

205 IAP Incident Radio Communications Plan

205-1 IAP ICS Positions/Phone Numbers

206 IAP Medical Plan 207 Organization

Chart 208 Incident Schedule

of Meetings

ICS Forms and the IAP

209 IAP Inland Situation Status Summary

209-1 Situation Status Update

209-2 IAP Marine Situation Status Summary

211 Check In/Out Log 213 General

Message/Resource Request

214 Unit Log

216 Field Resources 218 Support Vehicle

Inventory 220 Air Operations

Summary 222 Supply/Materials

Request 223 IAP Health &

Safety Message 224 IAP Environmental

Unit Summary Sheet

205 IAP Incident Radio Communications Plan

AssignmentFunctionSystemChannel/FrequencyDesignated Check-in Time

205-1 IAP ICS Positions/Phone Numbers

WhoTheir FunctionTelephone Number(s)

2004 DNC Commo Planning

Planning Section ChiefCommunications Section ChiefIdentify the Operations Centers and

Who’s WhoDevelop the Communications PlanProduce the ICS 205 and 205-1

Communications Goals

Provide an Effective Communications PlanProvide a Secure Command and Control

ChannelPresent a Common Operational Picture

For decision makers For tactical operations For support operations

Develop a Secondary Communications System

Command Centers

BOSTON EOCBPD OPSBFD OPSBEMS OPSMEMA EOCFEMA ROCMACCDHSOC

FLEET CENTER OPSDNC/BOSTON 2004JICJOCJIICUSCG20 HOTELS50 PARTIES

Good Communications will not ensure a successful outcome.

But without it, your chances of success are greatly diminished.

After the Event/Incident

What Worked?What Didn’t?How Do We Make It Better?

Boston’sPublic - Private

Partnership

Goals

Establish emergency management partnership between the public and private sectors in the City of Boston.

Communications Evacuation Emergency Access

Communications

Develop communications network for essential exchanges of emergency-related information before, during and after a critical incident.

Internet Web Site Desktop and Wireless Email

Evacuation

Develop simultaneous multiple building evacuation coordination plans between large occupancy buildings and Boston emergency response agencies.

Coordinate Individual Building Evacuee Staging Areas with Adjacent Buildings

Coordinate with Incident Commander, EMS and BPD’s Critical Incident Exodus Plan

Emergency Access

Develop plan to facilitate essential private sector employees with re-entering areas restricted to public access due to emergency conditions.

Building Facility Staff and Contractors Corporate Tenant Staff and Contractors

Boston’s Corporate Emergency

Access System

C E A S Purpose

Assist local businesses in re-entering areas restricted to public access to due to an emergency condition or special event

Identify “essential employees” to a company’s viability

When conditions permit, allow these employees access to the work site to sustain company operations

Benefits to Private Sector

Essential employees will have authorized emergency access

Assessment and site restoration processes may begin immediately

Businesses may quickly assess impact based on early assessments

Vital records may be retrieved

Eligibility

Any employee designated as “essential” by their employer and works for a private sector organization, not-for-profit corporation, and other non-governmental entities, which maintain a business address within the City of Boston.

Or pre-defined Critical Service Provider with addresses outside the City

Percentage of Employees per Site

# of Employees

< 20

21-100

101-1,000

1,001+

Maximum “Essential”

25 %

20 %

15 %

10 %

C E A S: Activation

Activated by Mayor and the BEMA Team as part of a strategy to minimally affect business operations during an emergency situation

Viewed as an element of the city’s contingency plan, not as a separate or independent function

Levels of Emergency Access

Use of CEAS will be determined by the Mayor and public safety officials as to the safety of areas affected by an emergency situation.

Under certain conditions access under any level of activation may be limited to a controlled entry point by which card holders will be permitted ingress only under police escort.

Access may be limited or denied at any time during activation due to sudden, changing conditions.

CEAS Access Levels

ACCESS X: All access prohibitedACCESS D: Direct Involvement OnlyACCESS C: Critical IndustriesACCESS B: Basic functions, all companiesACCESS A: All permitted, vehicular

limitations

ACCESS C: Critical Industries

Banking and Financial Services

Food Distribution Public Power/Gas &

Telecommunications Building Management Health Care

News Media Fuel Distribution DOD Contractors (as

verified by DOD) Universities and Colleges

w/resident population Research Facilities

Sectors of business that have been pre-determined to be vital to the continuing economic viability of the city, state, national or global economies

ACCESS B: Basic Functions, All

In addition to Access D and C employees, Essential Employees of all companies, with credentials issued under this program, will be permitted entry, to enable a basic functioning of business operations until the emergency condition ends.

ACCESS A: All Permitted/Car Limits

Conditions require the limitation of vehicular traffic to only Essential Employees (Access D,C and B authorized)

A credential within a designated emergency zone will be required for an employee who is driving. Non-essential employees will be permitted entry if it is made by public transportation, pooling with an essential employee, or by non-vehicular means.

CEAS Activation Process

Recognition of the need to activate the system, during periods when access or travel may be limited by an emergency government action;

Activation by the Mayor or the BEMA Team;

A public announcement of the activation;Implementation and enforcement of the

system by public safety officials.

Boston CEAS: Joint Initiative

Mayor’s Office of the City of Boston Boston Emergency Management Agency (BEMA) Boston Fire Department (BFD) Boston Police Department (BPD) Massachusetts Emergency Management Agency

(MEMA) New England Disaster Recovery Information

Xchange (NEDRIX) Greater Boston Chamber of Commerce (GBCC) Building Owners and Managers Association (BOMA)

Little League Baseball

“Before every pitch, ask yourself this question….

“If the ball comes to me, what am I going to do with

it.”Arthur S. Morash

Critical Incident Planning

Emergency planning is decision makingprior to an actual crisis or disaster

including the consideration of resourcesrequired to manage and resolve the event

Boston Emergency Management Agency

Thomas M. Menino Stephen A. Morash Mayor Deputy Director