Communication - Communion II

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    COMMUNICATION andCOMMUNION

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    Evolution

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    Conversation

    Discussion

    Seminar/workshop

    Lecture/Talk

    Oration

    COMMUNICATION

    COMMUNION

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    24 July 2014 6

    LISTEN TO,

    OBSERVE

    INTERPRET

    LANGUAGE

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    LOOKS/EYES

    WORD/TALK

    DEED/ACTION

    SILENCE

    HOW DO WE COMMUNICATE WITH

    THE WORLD

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    LOOKSEYESFACE

    sravendriyanaam nayanam pradhanam

    Face is index of mind

    LOOKS ARE MORE EXPRESSIVE AND RELIABLE THAN

    WORDS- Tryon Edwards

    One of the most wonderful things in nature is glance of the

    eye, it transcends speech- Emerson

    EYES speak, nothing but TRUTH

    824 July 2014

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    924 July 2014

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    WORDSSPEECHTALK..

    KNOWLEDGE

    VOCABULARY (words of language)

    PRESENTATION

    INTONATION

    SPEED

    CLARITY

    SENTENCE DEVELOPMENT

    1024 July 2014

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    LANGUAGE EXPRESSIONS

    WEIRD

    Airline ticket office, Copenhagen :WE TAKE YOUR BAGS AND SEND THEM IN ALLDIRECTIONS.

    In a Bangkok temple :IT IS FORBIDDEN TO ENTER A WOMAN, EVENA FOREIGNER, IF DRESSED AS A MAN.

    Cocktail lounge , Norway :

    LADIES ARE REQUESTED NOT TO HAVE CHILDREN INTHE BAR.

    Doctors office, Rome :SPECIALIST IN WOMEN AND OTHER DISEASES.

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    KNOWLEDGE

    Knowledge is power- Lord BaconRemember, more knowledge is not more

    power, mere knowledge is also not power.

    Action is power, when directed by right

    knowledge

    -Palmer

    1224 July 2014

    WORDSSPEECHTALK..

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    WORDS/VOCABULARY

    The knowledge of words is the gate ofScholarship-Wilson

    Words , once spoken ,can never be

    recalled Roscommon

    Words can save or severe the Life

    InformTransform

    1324 July 2014

    WORDSSPEECHTALK..

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    PRESENTATION

    PleasantNo Jargon

    Smooth Flow

    Illustrate, Parable, AnecdoteBe enthusiastic/energetic

    Look into the eyes of audience

    Never prolong/drag/ repeat frequently1424 July 2014

    WORDSSPEECHTALK..

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    INTONATION & MODULATION

    Voice should not be monotonousSoft, strong

    Every word has its own resonance

    Sounds and words go togetherCaptivating the audience, > subject

    1524 July 2014

    WORDSSPEECHTALK..

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    24 July 2014 16

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    1724 July 2014

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    24 July 2014 18

    PEOPLE ARE INFLUENCED,

    PROBLEMS ARE SOLVED,

    CHANGES ARE FACILITATED,

    EXCELLENT RELATIONSHIPS ARE

    DEVELOPED,

    DESIRED RESULTS ARE

    ACHIEVED, AND

    SUCCESS IS ENSURED.

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    24 July 2014 19

    PLAYS A VITAL ROLE

    IN DISCOVERING OURSELVES &

    THE WORLD AROUND US

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    24 July 2014 20

    THE QUALITY OF YOUR LIFE

    IS THE QUALITY OF YOUR COMMUNICATION ~

    BOTH WITH YOURSELF & OTHERS

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    1. MAKE SURE THAT

    YOUR WORDS,

    BODY LANGUAGE &

    TONALITY ARE CONGRUENT

    [ ALIGNED AND SENDING THE SAME MESSAGE ]

    COMMUNICATION TECHNIQUES

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    2. MAINTAINING EYE CONTACT [ EXPRESSION OF YOUR INTEREST ]

    COMMUNICATION TECHNIQUES

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    3. IMPROVE YOUR VOICE CULTURE

    [ MAKE IT INTERESTING ]

    COMMUNICATION TECHNIQUES

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    4. BE POSITIVE, PRECISE AND CLEAR

    [ ~ Dont forget to complete the work by tomorrow. ][ ~ Please remember to complete the work by tomorrow. ]

    COMMUNICATION TECHNIQUES

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    5. GOOD LISTENING

    SUPPLIES THE BUILDING BLOCKS OF

    GOOD UNDERSTANDING AND

    GOOD COMMUNICATION SKILLS

    ~ Listening is an active process involving :

    Earsfor verbal communication

    Eyesfor non-verbal communication

    Bodyfor gestures

    COMMUNICATION TECHNIQUES

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    6.WELL-TIMED PAUSESGIVE TIME FOR

    EXPLANATION,

    EVALUATION &

    DEVELOPMENT OF THOUGHT

    ~ Facial expressions reveal the difference between

    a pregnant pause and an embarrassed silence

    COMMUNICATION TECHNIQUES

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    7. SUMMARISING

    IS AN ESSENTIAL SKILL

    WHICH TAKES STOCK OF

    THE MAIN POINTS COVERED

    COMMUNICATION TECHNIQUES

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    8. EMPATHIZE

    WITH THE RECEIVER OF THE MESSAGE

    ~ put yourself in the other persons position,understand the other persons perspective

    and then proceed to interact

    COMMUNICATION TECHNIQUES

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    9.COMMUNICATION

    MUST APPEAL TO

    BOTH MIND AND HEART

    COMMUNION~ appealing to mind requires facts, evidence and logic~ appealing to the heart, more difficult,

    requires touching the soul -

    based on mutually respected values

    COMMUNICATION TECHNIQUES

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    10. KEEP THE COMMUNICATION SIMPLE

    ~ say it in simple sentences, with no twists and turns

    communicate to express but not to impress

    COMMUNICATION TECHNIQUES

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    11. TELL IT AND TELL IT AGAIN,

    IF NECESSARY

    ~ tell the point once

    then come back and

    hit it again, and again.

    COMMUNICATION TECHNIQUES

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    12. COMMUNICATE WITH CONFIDENCE

    ~ communication exposes

    your inner thoughts, feelings and sentiments.

    Your confidence, or the lack of it,

    is getting transparently revealed.

    COMMUNICATION TECHNIQUES

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    13. PRACTICE THE ART OF COMMUNICATING

    ON PAPER

    ~ thinking on paper & saying on paper

    COMMUNICATION TECHNIQUES

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    14. COMMUNICATION IS IRREVERSIBLE~ communication cannot be reversed

    [ reversible processeswater and iceirreversible processesmilk and coffee ]

    Only minimizing the hurt feelings is possible,but the damage has already been done.[ ~ forgive but not forget ]

    Be highly careful, thoughtful and purposeful

    COMMUNICATION TECHNIQUES

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    15. COMMUNICATION IS MORE

    A PEOPLE PROCESS THANA LANGUAGE PROCESS

    ~ communication is a series of actions and reactions

    communication influences our own and that of othersbehaviour

    communication reflects the true personality of anindividual

    COMMUNICATION TECHNIQUES

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    16.COMMUNICATIONCAN ALWAYS BE IMPROVED

    ~ practice, more practice and much more practice

    COMMUNICATION TECHNIQUES

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    17. COMMUNICATION AND FEEDBACK

    ~ feedback ensures that message has been receivedin the manner, that was originally intended

    18. COMMUNICATION AND CLARITY

    19. COMMUNICATION AND COMMITMENT

    20. COMMUNICATION AND CHARACTER

    COMMUNICATION TECHNIQUES

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    Great Message about Verbal ommunication JIHVAAGREE VASATE LAKSHMEE

    JIHVAAGREE MITHRA BAANDHAVAA

    JIHVAAGREE BANDHANAM PRAAPTI

    JIHVAAGREE MARANAM DHRUVAM