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Interpersonal Communication
Communication and Thinking Skills (EDB3124)
Bachelor of Education
Learning OutcomesBy the end of this topic, learners should be able: 1.Discuss problems and issues presented in the classroom using creative and critical thinking strategies.
2.Evaluate critically samples of reading, listening and viewing materials.
3.Provided examples as well as make effective written and oral presentations based on topics given during the course.
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Culture and Interpersonal Communication
•Culture consists of relatively specialized lifestyle of a group of people that is passed on from one generation to the next generation through communication, NOT through genes.
•Culture is not synonymous with races or nationality
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The importance of Culture1. Demographic factor2. Increased sensitivity to cultural differences3. Economic interdependency4. Advances in communication technology5. The facts that communication competence is
specific to a culture(what works in one culture will not necessarily work in another).
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The Aim of a Cultural Perspective•Help to understand how interpersonal
communication works and to develop successful interpersonal skills.
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Enculturation, Ethnic Identity, and Acculturation•Enculturation = the process by which you learn the
culture into which you are born(your native culture).
•Ethnic Identity = a commitment to the beliefs and philosophy of your culture that, not surprisingly, can act as a protective shield against discrimination (R. M. Lee, 2005).
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•Acculturation = the process by which you learn the rules and norms of a culture different from your native culture.
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Cultural Principles•Principal for Communicating Efficiency:i. Quantity principleii. Quality principleiii.Relation principleiv.Manner principle• Principle for Maintaining Relationships:i. Peaceful relations principleii. Self-denigration principleiii.Politeness principle
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Cultural Differences•Cultures differ in terms of:i. Orientation (whether individualist or collectivist)ii.Context (whether high or low)iii.Masculinity – femininityiv.Power structurev.Tolerance for ambiguity
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individualist or collectivist cultures •individualist cultures : you are responsible for yourself and perhaps your immediate family.
•collectivist cultures : you are responsible for entire group.
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high or low context cultures • high context cultures : place a great deal of emphasis on the information that is in the context or in the person.
• low context cultures : place more emphasis on the information that is explicitly stated in verbal messages or in formal transactions, in written (contract) form.
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Masculine and Feminine Culture
•When denoting cultural orientations, the terms masculine and feminine, and used by Gerte Hofstede to describe this cultural difference, should be taken NOT as perpetuating stereotype.
• In a highly masculine culture, men are valued for their aggressiveness, material success, and strength.
•In a highly feminine culture, values modesty, concern for relationships and quality of life, and tenderness in both men and women.
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High- and Low-Power Distance Cultures
• In some cultures power is concentrated in the hands of a few, and there’s a great difference between the power held by these people and the power of ordinary citizens.
• High-power-distance culture ( e.g. : Mexico, Brazil, India)
• Low-power-distance culture (e.g. : Denmark, New Zealand)
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High- and Low-Ambiguity- Tolerant Culture
•High-Ambiguity- Tolerant Culture - Don’t threatened by unknown situations;
uncertainty is a normal part of life, and people accept it as it comes.
• Low-Ambiguity- Tolerant Culture - Do much avoid uncertainty and have a great deal of
anxiety about not knowing what will happen next; they see uncertainty as threatening and as something that must be encountered.
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Intercultural Communication
•Communication between persons who have different cultural beliefs, values, or ways of behaving.
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Forms of Intercultural Communication•Communication between cultures•Communication between races •Communication between ethnic groups •Communication between people of different religions•Communication between nations
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Improving Intercultural Communication•Culture sensitivity = an attitude and way of
behaving in which you are aware of and acknowledge cultural differences.
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How??
1. Prepare yourself2. Reduce your ethnocentrism3. Confront your stereotypes4. Be mindful5. Avoid over-attribution6. Reduce uncertainty7. Recognize differences8. Adjust your communication9. Recognize culture shock 04/28/23
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THANK YOU
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