Communication Unit – 2. BSBPMG507A

Diploma Project Management Captain Cook College

Sharon Boyle

Comms Unit structure

1. Plan communications processes2. Manage project information3. Assess communications management

outcomes

Plan Comms processes Establish requirements & level of authority

the PM has Who needs to know what through out

project What we need to keep Establish & maintain project management

information system (PMIS)

Last week’s terms PMIS Stakeholder analysis Data Vs Information Vs Knowledge Vs

Wisdom Paper based system Databases Analysis Integrated system

The terms we know & mis-use Data are raw facts Information is facts with context &

perspective Knowledge is information with guidance for

action. Wisdom is understanding which knowledge

to use for what purpose.

Assessment Items – Comms Unit Complete the questions in LMS Prepare a communication management plan

for a specific project- Fred’s shed or similar Stakeholder analysis

Activity 1 & 2 Discuss results for Activity 1 & 2 Written & Oral sections Discussed outstanding assessments Discussed & began Communications

Assessment Item due 19 October

Complete outstanding assessments ?

Last week’s progress in Comms

Read the question – ◦ nice answer but to wrong question!

Managing Stakeholders expectations◦ Let’s discuss

Communication through project lifecycle◦ Let’s discuss

Feedback from LMS answers

Assessment Item Communication Management Plan due in 19 October

◦ Stakeholder analysis – find template UTS & others◦ PMIS – see slide 13 from last week◦ Appropriate strategies to

generate, gather, store, retrieve project information –processes related to PMIS

◦ Process to ensure quality & accuracy of data (think revisions & Quality Control)

◦ Identify communication networks – identify the communication networks for Fred’s shed

◦ Project close out and storage procedures How are we filing all this information?

◦ Circulated 27 September

Morning Tea

The questions to be asked of a PMIS Where does the information go? How do we find it again? Is it up to date? How will we know if it is up to date? Who has to know what?

◦ RACI ◦ Stakeholder analysis

Who else has to know?

2. Manage Project Information

How to assess the communications outcomes - these should be structured into your comms management plan◦ Who keeps it?◦ Where is it kept?◦ Was it useful?◦ Can we improve things?◦ What lessons can we learn from this project & the

processes we applied?◦ Who else needs to know about these lessons

learnt?

3. Assess communications management outcomes

Powerpoint pres.◦ Last week’s revision◦ Last week’s progress◦ Some feedback re LMS quizzes

Morning Tea More about the Communication Plan Assessment item Complete assessment items Individual consultations re assessmentsLunch Complete assessment items – do what you

haven’t yet finished

Lesson plan 4 October