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COMARCH PRODUCT CATALOG MANAGEMENT
Comarch Product Catalog Management (PCM) enables telco
operators to effectively manage product specifications and offers,
as well as define product relations and bundles. It supports order
management and service activation processes. The specific
functionalities are listed below:
PRODUCT SPECIFICATION MANAGEMENT
n Manage your product specifications, define the association and rules between various products, for example to define which products are available as standalone and which only in bundles.
n Easily create new cross-product bundles. Defining various similar product variants is simplified with an inheritance functionality that allows the previously created product specifications to be reused.
PRODUCT OFFERING MANAGEMENT
n Define different types of offers for different customer segments, e.g. based on the end customer type, geographical location, or sales channel.
n Construct an offer in reference to multiple definitions such as prices, promotions, upgrade rules, publications or termination dates.
Billing System
Pricing Algorithms
Dealer CareSelf Care
Product Catalog
Sales Channels
OrderManagement
ProductInventory
Service Catalog Service Fulfillment Execution
Customer OrderOrchestration
Product InstancesProduct Offering
Manager
Sales NetworkManager
Product InformationPublisher Cart Manager
RecommendationEngine
QuotationEngine
ProductConfigurator
Product Lifecycle Management
Product InformationRepository
Product SpecificationManager
Customer OrderDistribution
CustomerOrder LifecycleManagement
Customer OrderTracking &
Management
CFS Specification
Order Capture
Pricing AlgorithmsSpecification Manager
CRM
Service Catalog and Fulfillment
Designer Publisher Sales Support
Order Capture
Order Capture
Figure 1. Comarch Product Catalog Management architecture
FEATURES:
n Management of product specifications and offerings
n Product lifecycle management
n Order tracking and orchestration
n Inheritance of product specifications
n Inbound and outbound integration with legacy BSS systems
n Information model based on SID
n Increased sales support by providing information about available products to sales channels
PRODUCT LIFECYCLE MANAGEMENT
Shorten the time-to-market for new products. To keep control of the product’s lifecycle which is declining nowadays, implement effective management of the product retirement strategy, in order to keep mainte-nance and keep costs under control.
SID-BASED DATA MODEL
Reduce risks occurring from product data inconsistencies – Comarch PCM is based on the TM Forum Information Framework (SID), also called the Shared Information Data model. The use of this SID model reduc-es product data inconsistency and enables the products to ‚speak the same language’.
SYNCHRONIZING WITH NON-SID COMPLIANT SYSTEMS
The legacy BSS systems may not have their data model based on SID – Comarch PCM can synchronize and integrate with these systems and act as the central product data repository.
SALES CHANNEL SUPPORT
n Deliver up-to-date information about available products to sales channel applications. Provide product quotations to interested customers, and assist order building by using the cart manager functionality.
n Reduce the risks of order dropouts by having correct and consistent product data for the service fulfillment, and use the resource data to assist the product design.
Comarch BSSComarch BSS
Connection withService Inventory Catalog
Product specifications, Offers, Changes, Service specifications,
Resource specifications
Customer Facing Services
Sales Channels
PRODUCT CATALOG MANAGEMENTCustomer Facing Services
Customer Facing Services
Resources
PRODUCT CATALOG MANAGEMENT
VAS
2G3G/LTE/IMSCore
AccesNetwork
EMS / NMS
ESB / BPM
Figure 2. Example of integration – product and service catalog
ABOUT COMARCHComarch is a provider of complete IT solutions for telecoms. Since 1993 the company has helped CSPs on 4 continents optimize costs, increase
business efficiency and transform BSS/OSS operations. Comarch solutions combine rich out-of-thebox functionalities with high configurability
and are complemented with a wide range of services. The company’s flexible approach to projects and a variety of deployment models help
telecoms make networks smarter, improve customer experience and quickly launch digital services, such as cloud and M2M. This strategy has
earned Comarch the trust and loyalty of its clients, including the world’s leading CSPs: Vodafone, T-Mobile, Telefónica, E-Plus, KPN and MTS.
Copyright © Comarch 2016. All Rights Reserved
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