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Syllabus

COM217LEC-RL Communication in OrganizationsSpring 2016

3 Cr!its"us!ays # "$urs!ays% 3&30 ' (&() *M

21+ ,SC

Contact inormation&Instructor: Richard H. Lesniak, PhD

Adjunct Associate Professor, Department of CommunicationOffice: 3! "a#d$ Ha##Office Hours: %hursda$s, !:&& ' 3:&& pm or ($ appointmentContact: Ce## ) %e*t: +-/01!+/0

2mai#: #esniak(uffa#o.edu4oo5#e han5out: rick.#esniak5mai#.com

%eachin5 Assistant: 6atie 7atthe8sCe## and te*t: 3&-&-&2mai#: katiemat(uffa#o.edu

Cours .oalsCommunication !+, Communication in Or5ani9ations, is an introduction to the stud$ of theessentia# component of or5ani9in5, communication. %his course proides a research(asedintroduction to the princip#es of communication 8ithin or5ani9ations, inc#udin5 (asicapproaches, processes, and methods. %his course 8i## increase $our a8areness andunderstandin5 of communicationre#ated phenomena in the conte*t of or5ani9ations, rea# andirtua#, 8ith a focus on practica# app#ications.

R/uir! "tsOr5ani9ationa# Communication: Approaches and Processes, +th2dition, 6atherine 7i##er,C2;4A42 Learnin5, !&, I

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Stu!nt Larning ObctisLearning Objective 1.?nderstand the histor$ and eo#ution of modern or5ani9ationa# structuresand phi#osophies.

Learning Outcome 1.Identif$ and understand the three major approaches to thestructure of toda$@s or5ani9ations.

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.ra!ing *olicis%he cumu#atie num(er of points earned from tests, projects and c#ass participation determines$our fina# 5rade. >ina# 5rades 8i## (e assi5ned as:

Points are earned as follows:

Late projects and otherassi5nments 8i## (e pena#i9ed one point per da$ inc#udin5 8eekends.A## assi5nment and test 5rades are ie8a(#e usin5 the 7$ 4rade student too# on ?"#earns.There are no oortunities to earn e!tra credit oints.

*articipation *oints

C#assroom participation points 8i## (e a8arded on the fo##o8in5 criteria:

Points "riteria

&

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5ca!mic 4ntgrity%he Department of Communication takes academic inte5rit$ serious#$, and 8i## not to#eratep#a5iarism or an$ other form of cheatin5.

Fou commit p#a5iarism 8hen $ou make use of others@ 8ork 8ithout proper attri(ution. An$ time$ou use someone@s uni=ue ideas, $ou must proper#$ cite the printed, e#ectronic, or other source ofthat 8ork. If $ou use a phrase Ban$ nono(ious com(ination of a fe8 8ordsE from another

person@s 8ork, $ou must a#so p#ace these 8ords 8ithin =uotation marks and cite the source. Foumust turn in $our o8n ori5ina# 8ork for an assi5nment. Fou ma$ not, e*cept 8ith e*p#icitpermission from $our instructor, turn in 8ork that has (een turned in for other c#asses. Durin5e*aminations and other assi5nments $ou must present $our o8n 8ork, and must fo##o8 a## of theru#es proided ($ the instructor or other administrators in the c#ass.

P#a5iarism and other forms of cheatin5, een if unintentiona#, 8i## resu#t in sanctions that caninc#ude an > in the c#ass and a notation in $our academic record. %he instructor has the furthera(i#it$ to press char5es and impose sanctions at the uniersit$ #ee#, up to and inc#udin5e*pu#sion. In addition, if $ou are a8are that another student in the c#ass is 5ui#t$ of academicdishonest$, and fai# to inform the instructor, $ou are a#so su(ject to sanctions.

If $ou are eer unsure a(out 8hether somethin5 constitutes cheatin5 or p#a5iarism, p#easeapproach $our instructor (efore turnin5 in $our 8ork. He or she 8i## happi#$ he#p $ou tounderstand ho8 to aoid academic dishonest$. >or further information, this resource on propercitation and ho8 to aoid p#a5iarism ma$ (e of he#p:

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COM217LEC-RL Spring 2016 Schedule of Classes

Date Chapter Learning O!ecti"es Reading

1/26 'ntrouction (ourse )*&&abus+ (ases+ ,raing+ etc #one1/28 (ha&&enges -now how g&oba&iation+ terrorism+

changing emographics+ an

c&imate are comp&icating toa*swor&.

nerstan the sevenconceptua&iations o!communication an the concept o!reuisite variet*.

-now the ierence o! the

3transmission moe& an the3constitutive moe&.

(hapter 1

2/2+ 2/4 (&assica&pproaches

nerstan the 3machinemetaphor.

nerstan the %heor* o! (&assica&anagement an be ab&e torecognie c&assica& management incontemporar* organiations.

-now the "e* points o! the %heor*

o! ureaucrac* an the %heor* o!)cientic anagement.

(hapter 2

2/5 SyllabusQuiz Due (5PM)

2/9+ 2/11 umane&ationsan umanesourcespproaches

Case 1Introduction

nerstan the awthornestuies+ as&ows ierarch* o!#ees+ acgregors %heor* ; an%heor* < an how the* a&& re&ate tothe human re&ations approach.

e ab&e to escribecommunication patterns inc&assica&+ human resources anhuman re&ation approach an howthe !au&ts in the human re&ationsapproach &e to the human

resources approach. nerstan the anageria& ,ri

an )*stem '= management anhow the* escribe aspects o!human resources organiations.

(hapter >

2/16+ 2/18 )*stems an(u&tura&pproaches

nerstan an be ab&e to e?p&ainthe s*stem components+ processesan properties.

e !ami&iar with both the

c*bernetics as a s*stem theor*

(hapter 4

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an @eic"s theor* o! organiing.

-now the research methos !or

stu*ing s*stems+ !ocusing onnetwor" ana&*sis.

-now the wa*s o! escribing

organiationa& cu&tures as

comp&icate+ emergent+ unitar*+an ambiguous.

2/23 Test 1 Ca!ters 1" 2" 3" #2/25+ >/1 (onstitutive

pproaches nerstan the wea"nesses in the

container metaphor an howtheorist eve&ope constitutiveperspective.

-now structuration theor*.

Aescribe the Bour B&ows o!

organiationa& communication.

(hapter 5

>/>+ >/8 (ritica& an

Beministpproaches

Case 2Introduction

nerstan what ma"es the

critica& approach uniue an beab&e to escribe how power can berepresente through prouctionan organiation iscourse.

-now the concepts o! 3ieo&og*+

3homogen*+ 3emancipation+ an3resistance an how the* ttogether.

-now the !eminist approaches to

organiation communication an

the theor* o! concertie contro&.

(hapter 6

3/$ Case 1 Due(11%5& PM)

>/10+ >/22 )ocia&iationProcesses

nerstan the processes o!organiationa& socia&iation "nowthe three maCor phases o!organiation socia&iation an"now what critica& processes areactive in each phase.

e !ami&iar with the newcomer

in!ormationDsee"ing tactics.

nerstan the !unctions o!emp&o*ment interviews an "nowthe processes which ro&es areeve&ope over time.

(hapter 7

>/24+ >/29 AecisionDa"ingProcesses

nerstan the ierent moe&s

o! the ecisionDma"ing process.

e !ami&iar with the term

3,roupthin".

-now the various ro&es

participation has in ecisionD

(hapter 8

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ma"ing.

nerstan "now&ege

management s*stems.3/31 Test 2 Ca!ters 5" $" '"

4/5+ 4/7 (onEictanagement

e ab&e to ene organiationa&

conEict an e?p&ain the stages an

&eve&s at which the* ma* occur. -now the carious ro&es o! 3thir

parties in conEict reso&ution.

nerstan how persona&+

re&ationa&+ organiationa& ancu&tura& !actors can inEuence theconEict process.

(hapter 9

#/11 Case 2 Due(11%5& !)

4/12+ 4/14 $rganiation

a& changeanFeaershipprocesses

-now that change is o!ten part o!

the organiationa& &i!e c*c&e. -now the prob&ems with p&anne

changes an the communicationstrategies that aress theprob&em.

-now the &eaership moe&s an

too&s !or !raming in &eaership.

(hapter

10

4/19+ 4/21 $rganiationa& Aiversit*Processes

e ab&e to escribe how the

wor"p&ace is changing in terms o!representation o! women an

minorities an how theire?periences ma* ier !rom thoseo! a white ma&e.

-now the approaches to themu&ticu&tura& wor"p&ace an howiversit* can improve anorganiation.e ab&e to e?p&ain the ierentmanagements o! cu&tura& iversit*.

(hapter12

4/26+ 4/28 %echno&ogica& Processes

e ab&e to e?p&ain the process o!

techno&og* aoption in an

organiationa& setting accoring tothree theories.

ppreciate how techno&og* shi!ts

communication patterns+ an howit changes organiationa&structures.

(hapter1>

5/> Test 3 Ca!ters &" 1*" 12" 135/5 @rapDup