COURSE INFORMATION Academic Term:Fall 2015 Course Title:Com32500 Interviewing Principles and Practices (3 Cr) Course Meets:Asynchronously (self-paced) Online INSTRUCTOR CONTACT INFORMATION Instructor: Jodie M. Bowers Office Hours: By appointment only Email:bowers28@pnc.edu Please note: I am a Limited-Term-Lecturer for PNC and do not have an office on campus, nor do I live in Westville.I am happy to meet with students as schedules allow. However meetings are by appointment only and must be prearranged at least 24 hours in advance.For this reason, e-mail is your best option for getting in touch with me.Thank you in advance for your cooperation. REQUIRED MATERIAL/RESOURCES/SOFTWARE Text: Stewart, Charles J. and William B. Cash, Jr.Interviewing Principles and Practices. 14th Edition. Boston, MA: McGraw Hill. oISBN: 978-0-07-803694-1 Course Home: Blackboard Use of your Blackboard account is required for this class.Grades will be posted in the online gradebook; and class and assignment materials, forums, announcements, and changes in the syllabus will be posted on Blackboard. LearnSmart Component: McGraw-Hill CourseConnect account ohttps://connect.mheducation.com/class/j-bowers-fall-2015Use the above link to register for the course Microsoft Office (any version 2007 or above will work)oIMPORTANT: If you do not have Office 2007 or above, you can sign up for Office 365 online at http://products.office.com/en-us/student/office-in-education. Be sure to use your Purdue career account email, which is your username @purdue.edu instead of @pnc.edu (i.e., jsmith@purdue.edu) when signing up. Recording Device: Must be able to capture video and sound (more information will be provided in Blackboard) Editing Software: Ability to edit video into a form viewable by others (i.e. via Youtube or Kaltura in Blackboard) oYou will be recording an interview with a partner so youll need to be familiar with screencast-o-matic.com (or something similar) that allows for desktops and sound to be captured. More details on this will be available via Blackboard. Other articles and materials as assigned on Blackboard COURSE DESCRIPTION It is expected that new workers will hold 12+ jobs over the course or their professional careers.Seeing as an individual will experience many interviews in their lifetime, this course seeks to help students understand the importance of the interview as an interpersonal communication FUN FACT! According to the Bureau of Labor Statistics, the average worker currently holds ten different jobs before age forty, and this number is projected to grow. Forrester Research predicts that today's youngest workers - that's you - will hold twelve to fifteen jobs in their lifetime I n t e r v i e w i n g P r i n c i p l e s a n d P r a c t i c e s | 2 Fall 2015 Purdue University North Central process.To do so, the course will look at the interview process as a whole and then systematically analyze and critique each of the various unique forms of interviews and their structures as well as the individual parties involved in an interview. COURSE OBJECTIVESBy the end of the course, you will be able to: Explain the different types of interviews and their main purpose. Discuss the individual parties and their respective roles within an interview. Explain and implement the range of different interviewing techniques. Critique interviews from an interviewee and interviewer perspective and provide assessment on their effectiveness. Conduct a structured and comprehensive competency interview while utilizing effective questioning and probing techniques. _________________________________________________________________________________________________ COURSE AND PNC POLICIES CAN BE FOUND IN A SEPARATE DOCUMENT UNDER THE SYLLABUS AND SCHEDULE TAB ON BLACKBOARD.THOUGH IT IS SEPARATE IT IS STILL A PORTION OF THIS SYLLABUS THEREBY YOU ARE EXPECTED TO READ, UNDERSTAND, AND ABIDE BY ALL POLICIES IT CONTAINS. _________________________________________________________________________________________________ DISCUSSION BOARDS A large percentage of your total grade is awarded according to your participation in the course discussion boards.In order to earn the full amount of points possible, please see the expectations and grading rubric below. *Class participation is an important expectation of this course. You are expected to offer comments, questions, and replies to the discussion questions that have been posted for each module as well as to classmate postings. You are expected to actively participate in EACH module's discussion REGULARLY throughout the semester. My role as the instructor is to observe and facilitate. Unless specified otherwise, assignments, chapter quizzes, and discussions are due by 11pm CST on the specified deadline*. *In the event that Blackboard is down due to an unexpected system-wide outage during a scheduled assignment submission deadline or quiz, you should use your regular PNC email to communicate with the instructor and submit any assignment that is due as an attachment. I will be reading all messages and I will participate in the discussions as appropriate, but I prefer for each of you to try to assist each other and be resourceful rather than to wait for my response or solely rely on me to guide the discussions.You may work ahead on the discussion boards but posting on past week's boards will not allow for stimulating and timely discussions with your classmates. EVALUATIONS OF DISCUSSIONS Postings will be evaluated on the quality of the postings and the degree to which the postings promote discussion among classmates. Participation in all boards is required and postings will be evaluated per board on the below Students can earn a one-time 5 additional bonus points given at the end of the semester by exhibiting exemplary effort to engage classmates in critical thought-provoking discussions. I n t e r v i e w i n g P r i n c i p l e s a n d P r a c t i c e s | 3 Fall 2015 Purdue University North Central Unacceptable 0 pts Beginning 1-2ptsDeveloping 2-3ptsProficient 4 pts Content (4 points) Postings present no specific viewpoint and no supporting examples are provided. Postings present a specific viewpoint but lack supporting examples. Postings present a specific viewpoint that is substantiated by supporting examples. Postings present a focused and cohesive viewpoint that is substantiated by effective supporting examples. Thoroughness (4 points) Postings answer none of the questions posted in the discussion prompt. Postings thoroughly answer one of the questions posted in the discussion prompt. Postings thoroughly answer some of the questions posted in the discussion prompt. Postings thoroughly answer all the questions posted in the discussion prompt. Creativity (4 points) Postings are written in a half-hearted, disjointed manner that reflects no awareness of effective communication. Postings are brief and unimaginative, and reflect minimal effort to connect with the audience. Postings are generally well written with some attempts made to stimulate dialogue and commentary. Postings are creatively and fluently written to stimulate dialogue and commentary. Mechanics (4 points) Writes with numerous major errors in grammar, capitalization, punctuation and spelling. (More than 5 errors) Writes with major errors in grammar, capitalization, punctuation and spelling. (3 - 4 errors) Writes with minor editing errors in grammar, capitalization, punctuation, and spelling. (1-2 errors) Writes with no errors in grammar, capitalization, punctuation, and spelling. (0 errors) Replies to Peers (4 points) No replies to peers made, OR writes openly disrespectful and negative comments. Writes comments on other students postings which often fail to show respect for other opinions. (1 comment) Writes with minor editing errors in grammar, capitalization, punctuation, and spelling. (1-2 errors) Writes comments on other students postings that are consistently positive, respectful, and succinct while providing a meaningful addition to the discussion. (2 or more comments) GRADINGYour course grade will be determined by your performance in weekly discussions, quizzes, assignments, and overall participation in the course.See below for a breakdown of total course points possible.(Points are tentative and may change throughout semester- instructor will notify you.) Learning Opportunities Points Survey Assignment50 Video Resume50 Professional Interview/Information Gathering100 Employment Interview235 Online Participation:Discussions (12@20pts each), etc. (240pts) LearnSmart Study Modules (3@25pts each)Employment Interview Critique (25pts)340 Module Quizzes (9x25pts)225 Total Course Points1000 Letter GradePercentage A93-100 A-90-92 B+88-89 B83-87 B-80-82 C+78-79 C73-77 C- D+ D D- F 70-72 68-69 63-67 60-62 0-59 I n t e r v i e w i n g P r i n c i p l e s a n d P r a c t i c e s | 4 Fall 2015 Purdue University North Central Learning Opportunities Instead of labeling course work as assignments, Ive chosen to refer to them as learning opportunities.I chose this phrase because it is up to you to determine how much you get out of the work we complete in this class.Course work objectives are all developed to help you master the material as well as to be applicable to your everyday lives. It is your choice to see where the results of each learning opportunity will benefit your unique situation. Provided below are brief descriptions of the learning opportunities youll be tasked with throughout the course. Detailed directions will be provided in Blackboard in the appropriate modules. Survey Interview (50 points) oThis exercise allows you to create and administer a survey.You will also compile all of the results into a finished report (style of your choosing). Video Resume (50 points) oThis exercise allows you to create a video representation of your best qualities as an employee. Think of it as your first impression to a specific potential employer. Professional Interview/Information Gathering Report (100 points) oThis exercise allows you to conduct a specific information-gathering interview with a professional of your choosing.It is an opportunity that will allow you to practice course concepts but also learn about a particular career you might pursue after graduation. Employment Interview (235 points) oThis exercise requires you to work with a partner and me to conduct employment interviews.Employment interviews are, understandably, some of the most important interviews well experience in our lives.Think of this as an opportunity to display the culmination of your knowledge and course materials. Online Participation (340 points) oYou will be expected to participate in discussions via the Discussions tab in Blackboard every module throughout the course.This is a way for you to discuss what youre reading and build upon your learning by engaging with your classmates.oLearnSmart Study Modules (75 points) Study sessions developed by McGraw-Hill to help you master the chapter material. Module Quizzes (225 points) oThere will be a 25 question quiz at the end of every module throughout the course. Quizzes will be made up of multiple-choice, short answer, fill-in-the-blank, and true/false questions.In two modules, the quiz will be divided into two (2) chapter quizzes.Question total and point values will not change during these modules.