Colt: An overview

Who we are

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Why choose Colt?

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Our Customers: Large multinational companies, midsized businesses, wholesale

customers and channel partners

Access and use: Network, data centre, and voice

services and solutions

Supported by: World class infrastructure and the most customer oriented

people in the industry

Giving them: Security and confidence that comes with knowing their

essential services are in good hands

Allowing them: To focus on their business priorities

We have three key lines of business

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Voice services

Network services

Data Centre services

Network Services

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• 187,000+ km of LDN, metrofibre and subsea & terrestrial leased capacity

• 49 MANs across 28 countries

• 200 connected cities

• 24,000+ direct fibre connected buildings

• 582connected 3rd party data centres

Assets Overview

Colt provides a range of data connectivity products and services from simple broadband access to complex managed networking solutions. Colt operates in 28 countries across Europe, Asia and the U.S with metropolitan area networks in 49 major cities as well as direct fibre connections into more than 24,000 buildings worldwide.

Services

• Managed Networking (e.g. Ethernet private networks, IPVPN)

• Bandwidth services (including High Speed Services, Internet Access and Cloud inter-data centre connectivity)

Benefits

• Extensive European network reach provides same service experience anywhere in Europe

• Range of Infrastructure and fully managed network services provides tailored solutions for customers

• Award winning Ethernet services portfolio

Voice Services

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• Over 20 billion voice minutes billed in 2013

• 86 active countries connected

• 60,000 installed TDM ports

• 3,000 installed VoIP ports

• 900k IN access numbers

Assets Overview

Colt Voice portfolio delivers reliable and affordable carrier and enterprise business grade services to both enterprises and Service Providers (Carriers, Cloud Service Providers). We can provide traditional telephony services and also help customers transition from legacy telephony over to the increasingly popular Voice over IP services.

Services

• Traditional lines & calls

• SIP trunking and UC solutions (VoIP Access, Carrier VoIP, IP Voice Solutions)

• IN Services from Service numbers up to contact centre solutions (Basic IN, IN VAS)

• Carrier Voice Services (White Label Voice solutions for carriers and service providers

Benefits

• Business-grade Voice solutions to support business processes

• End-to-end customer experience across Western Europe and Asia

• Simplified, consistent Voice services across multiple geographies

Data Centre Services

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• 34 data centres in 22 cities across 15 countries:

• 33,000 m2 built (86% occupancy)

• 91MW expansion capacity

• 13,847 Capacity Racks.

Assets Overview

Colt Data Centre Services offer colocation and value added data centre services in secure, carrier neutral facilities across Europe and Asia. We own 34 carrier neutral data centres across Europe and manage a further 7 in the Asia-Pacific region providing flexible, integrated and scalable data centre solutions which reduce risk and help manage evolving business needs.

Services

• Colocation – with requirements ranging from a single rack to a fully dedicated hall

• Value added data centre services (remote & smart hands, disaster recovery, office space, connectivity services, cloud backup and cloud storage)

Benefits

• Energy efficient, resilient facilities with advanced technology run by a local team

• Capacity on demand, flexible commercial terms, carrier neutral facilities

• Colocation can be integrated with fully managed IT and cloud services

• Extensive third party data centre connectivity with 582 non-Colt data centres also connected to our network

Underpinned by an unrivalled network and data centre services footprint

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• 187,586 km of LDN, metro fibre and subsea & terrestrial leased capacity connecting 28 countries across 3 continents.

• 200 connected cities; Metropolitan area networks in 49 cities

• 24,000+ buildings directly connected

• Single end to end SLA

• Consistent user experience

• Single view of service activity and performance

• Ability to rapidly change your network and IT services as business needs change

• 24/7 operational management

We continue to invest in future-proofing our assets

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Continued investment in our (10 consecutive years award winning) Metro Ethernet portfolio

Added 2,000sqm to data centres in The Netherlands and Barcelona, 1,000sqm to data centres in London and 565sqm in Hamburg

2401 buildings to increase our on-net capability and 3 new long-distance network projects connecting 10 cities

Launched industry first Modular MSP (multi-service platform) in London and Frankfurt for Ethernet point-to-point services

Developed a high capacity long distance network (LDN) known as the European Supercore

Acquired KVH – an infrastructure-based service provider of networks and data centres across Asian cities, with headquarters in Tokyo and operations in Hong Kong, Seoul and Singapore.

With local support and knowledge in your language, where you need it

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Worldwide Offices • Austria • Belgium • China • Denmark • France • Germany • Hong Kong • Ireland • India • Italy • Japan • Netherlands • Portugal • Romania • Singapore • South Korea • Spain • Sweden • Switzerland • UK • US

ES

FR

PT

DK

IE

BE NL DE CH

IT

AT RO

SE

IN

UK

US

SG

SK JP

HK

CH

Colt ISO Management Systems

Colt has established a number of industry recognised management systems across its operations, certified against internationally recognised standards.

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ISO9001

Quality Management Systems (QMS)

ISO27001

Information Security Management System (ISMS)

ISO14001

Environmental Management System (EMS)

ISO22301

Business Continuity Management Systems (BCMS)

International

Organisation for

Standardisation

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Colt Group acquires KVH

In 2015, Colt completed the acquisition of KVH - which now operates under the Colt brand - an infrastructure based service provider in networks and data centres across APAC, serving around 2,000 enterprise and wholesale customers.

KVH’s strong assets and significant customer base make them an excellent fit for Colt and this partnership will help Colt extend its global footprint.

Why Colt acquired KVH

• Acquisition of a growing , complementary business in a growth market

• Broadens geographical coverage in key information hubs

• Delivers a platform for growth in APAC markets

• Significant cost synergies and revenue opportunities

• Businesses already aligned and known to each other

This partnership strengthens Colt’s ability to meet the demand from customers for seamless solutions on a global basis.

Why customers choose Colt

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Why Colt are right for your business

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Give you choice on how you consume, provision and manage services

Focus on service rather than just the technology behind it

Support your IT transition to Cloud-enabled services

Have the in-country knowledge, language and expertise to

help you

Integrate solutions for those requiring specialist/multiple services.

Deliver a seamless, consistent service across geographies and technologies

What our customers say

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“ By adding the Colt internet, voice, data and cloud services to our Unified Communication and IP Telephony portfolio, we increase the quality and diversity of the services that we are able to deliver to our customers, enhancing our overall value proposition.”

Jordi Nelissen, CEO, Fuzer

“ Colt has proven to be the ideal partner because of their breadth of service provision and their willingness to be flexible”

Ciarán Jones, VP, Operations at TNS

“ Colt’s telecoms and data networking technologies have supported our rapid growth. Colt understands our requirements from the ground up and is always responsive, which is very convenient for us.”

Florian Schürfeld, IT Manager, trivago

“ We felt, given Colt's healthy track record with our existing network that we could trust them to deliver the quality and reliability we needed.”

Graham Warren, Network Director, Eurovision

Some of the customers that trust Colt

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Some of the industries we serve

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Government Legal Capital Markets

Cloud Providers Media Operators Healthcare

Financial

What makes us different

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03

Why customers have a different experience with Colt

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We specialise in Network, Voice, and Data Centre services

We combine scalable assets & services with consistent systems and processes

We put customers first with flexible solutions and flexible commercials

We make the delivery and integration of IT easier for customers

Seamless service across geographies and technologies

24/7 Customer support in 16 languages and regulatory knowledge available

Award winning assets and solutions

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Capacity Global Wholesale Telecoms Award – Best European Wholesale Offering (2010, 2005)

Operator of the year – 2014 Network Virtualisation Industry Awards 2014

Data Centre 2013 Awards – Energy Efficiency and Environmental Sustainability

Data Centre 2012 Awards – Modular Data Centre Solution Award

2013 Data

Centre

Dynamics –

2 categories

Innovation and

efficiency

2013 Capacity Awards – Best Pan-European Wholesale Carrier

Thank you For your time

Supplementary slides

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Colt’s Vision and Values

Our vision

To be the most customer oriented business in our industry

Our values

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The way we are structured

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Customers Our customers are the focus

of everything we do

Lines of Business and

Partner Services

Using our Assets and People

to deliver individual or

integrated services directly

to our customers or indirectly

via our partner network Network Services

Voice Services

Our ‘shared services’ assist

the lines of business and go to

market teams to execute their

business plans

Corporate shared services

Voice Services

Data Centre

Services

Partner Services

An ongoing journey

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1992:COLT established

1993:First customer

connected in London

1996: Listed on LSE & NASDAQ

& began expansion into

Europe

1999: First data centre opened

(in London)

2002: 15,000 customers

2004: Shared Services Centre in India opens

2005: Network expands to

32 cities 2006:

Barcelona Customer

Service Centre opens

2010: First modular data centre opened

2014: Acquisition of KVH –

expansion into Asia Pacific

Colt leadership

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Falk Weinreich, Senior VP Sales, Network Services

Richard Oosterom EVP Voice Services

Detlef Spang EVP Data Centre and Managed Cloud Services

Hugo Eales

Chief Financial Officer

Caroline Griffin Pain Company Secretary

Ted Higase Chief Executive Officer, KVH

Paul Musson Human Resources

Sohail Qadri EVP Strategy & Development

Rakesh Bhasin Chief Executive Officer

Carl Grivner EVP Network Services

Colt at a glance

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24k+ Buildings directly

connected

200 Cities connected

16 Languages

supported by 24/7

customer service

500+ Network to Network

interfaces

4k+ Employees

50+ Industry awards

34 Carrier neutral Colt

owned and / or

managed data centres

25k+ Customers

582 Colt-connected

data centres

187k+ LDN, metro fibre

and subsea &

terrestrial leased

capacity

86 Countries in which we

deliver services to end-

user customer sites (On-Net or via partners)

3 Continents

Why choose Colt?

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Customers come first : We supply our customers with what they need to become better at what they do. Services and Solutions

Highly available services, managed and monitored 24x7 by trained, experienced support staff.

Quality services, available 24/7

Flexible solutions, flexible commercials. High speed, automated and scalable services. Flexibility, scale and speed

Common platform and processes to deliver consistent services. Consistency

across locations

We focus on information intensive industries across cities in Europe, Asia and North America. Focus

Breadth and depth of our network and data centre estate means we can support services on both a local and international level. Asset Location