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GROUP MEMBERS: Aififah Ahmad Hisham (4314050), Siti Aishah Maulad Jainudin (4304810), Sherdynal Ozza (4324986), & Angelina Ling Hui Eng (4304829)
Key controversies that Coca-Cola has been accused
• Corporate Hierarchy against African American employees (bottom of organisation’s wages chart)
(Winter 2000)
Diversity Initiatives taken by Coca-Cola
• Coca-Cola University offers diversity training & education
(The Coca-Cola Company n.d)
• Managers & Executives must attend Diversity and Inclusion action plan towards equal diversity in organisation
(Coca-Cola Enterprises 2015)
How Coca-Cola Started
Diversity • Year1999• R e a l i s a t i o n : Ta r g e t
d i f f e r e n t & w i d e r segmented consumers
• Tried to boost percentage of non-dominant groups (women & minority races)
(Harvard Management Update 2008)
How’s Coca-Cola Company’s Diversity in Organisation?
• Asleep Stage
• WHY?: Coca-Cola Company only believe in dominant ethics rights.
• Systematic Discrimination, lawsuits caused organisational loss and bad reputation.
(Training Programs & Resources 2012)
What Coca-Cola thinks about DIVERSITY?
• Female has less opportunity compare to men
(The Coca-Cola Company n.d)(The Coca -Cola Company n.d)
RecommendationsMain Issue: Discrimination in Workplace & Lack of
Diversity
Equal Employment Opportunities (EEO) Policy
• Coca Cola doesn’t have EEO Policy
• Introduce EEO protects employees from discrimination & harassment
• Is is implementable as it forms a better organisational culture
(Anthony, Kacmar & Perrewe 2002, pg.155)
HR Practice: Training & Development
• Increase knowledge, working skills and creativity in employees
• Focus in ones particular profession or multitask professions
(Mayhew n.d)
• Introduce diversity value
• Negativity of discrimination & benefits of diversity
• Implementable but depends the commitment of diversity by
(Training Programs & Resources 2012)
Bibliography • Anthony, W, Kacmar, K & Perrewe, P 2002, Human Resource Management A Strategic
Approach, 4th edn,South-Western, United States of America.
• Global Diversity Mission n.d, The Coca-Cola Company, viewed 2 May 2015, <http://www.coca-colacompany.com/our-company/diversity/global-diversity-mission>.
• Winter, G 2000, ‘COCA-COLA SETTLES RACIAL BIAS CASE’, The New York Times Company, 17 November, viewed 11 May 2015, <http://www.nytimes.com/2000/11/17/business/coca-cola-settles-racial-bias-case.html>.
• Coca-Cola Enterprises 2015, Workplace, Coca-Cola Enterprises, viewed 15 May 2015, <https://www.cokecce.com/corporate-responsibility-sustainability/workplace>.
• The Coca-Cola Company n.d, Diversity Education & Training, The Coca-Cola Company, viewed 15 May 2015, <http://www.coca-colacompany.com/our-company/diversity/diversity-education-training>
• Training Programs & Resources 2012, The Regents of the University of California, viewed 24 May 2015, <http://www.oeod.uci.edu/training.html>
• How Coca-Cola Build Strength on Diversity 2008, Harvard Management Update, viewed 21 May 2015, <http://www.diversityresources.stlrbc.org/wp-content/uploads/2013/10/CocaCola_StrengthOnDiversity.pdf>