Coaching_Mentoring_web

COACHING & MENTORING

Consultant TalentDevelopment & Retention

Series:

1 Day Miniclass

OVERVIEW

Piran Consulting Pte Ltd Coaching & Mentoring | Page 2

Quality talent is hard to come by, difficult to develop, and even harder to retain in today’s complex business environment. The role, and therefore the skillsets, attributes, and expectations of today’s modern recruiter are different from even a few years ago. For managers and leaders, understanding the methods for engaging with and inspiring this talent is the difference between a successful recruitment business, with long term, sustainable objectives, and the industry norm of high turnover, under-motivated staff, who still live by the adage that ‘two years is too long’.

The approach of the young, modern graduate, who is and will be entering the consultant world now and in the coming years, is vastly different from when most managers and business leaders entered the marketplace. The governance and ethics structures of business, desire to promote corporate social responsibility, integrated workplaces and solutions, work-life balance, and opportunities for internal and external training and development, have and are overtaking salary and financial incentives as key criteria for new and emerging talent. This masterclass will enable you to harness the power of these individuals, understanding their evolving needs, to enable you to stay at the fore of the recruitment industry.

This Masterclass will focus on the fundamental, but often neglected, area of Coaching and Mentoring your next generation consultants, to enable you to develop the desk and business leaders who will shape your organisational future. Properly applied, this will enable you to retain talent which will become your next generation leaders, removing the need to hire these individuals away from your competitors.

Piran Consulting Pte Ltd

LEARNING OBJECTIVES

Create realistic and inspiring plans for growth, matching people’s skills with organisational needs

Learn how to ask the right questions before you deliver advice

Dispense constructive feedback to allow focus on progression, not KPI’s

Engage your employees and foster independence whilst building core business skills

Build a diverse developmental network

Learn from executives, peers, and protégés

Understand the different types of mentors

Mentor millennials in an effective manner for their personal career development, and your business growth

Recruitment Leaders; Owners, Directors, Managers

Those aspiring to run a successful recruitment business

Senior In house talent acquisition staff

WHO SHOULD ATTEND?

PLANS

CORE NETWORK

LEARN

MENTOR

UNDERSTAND

QUESTIONS FEEDBACK

Coaching & Mentoring | Page 3

MASTERCLASS OUTLINE

Coaching & Mentoring | Page 4Piran Consulting Pte Ltd

Understanding Coaching and Mentoring

What is coaching?

What is mentoring?

How do these benefit us as recruitment leaders?

Coaching Follow Up and Providing Constructive Feedback

The ‘Feedback Sandwich’ and Constructive Criticism as a motivational tool

Monitor and adjust based on goal re-evaluation

Types of Mentors and When/How to utilise them

Co-Mentors

Remote Mentors

Invisible Mentors

Mentoring Millennials

Helping millennials navigate their career path in a clear manner, with technical skills as well as personal development opportunities

Customising outcomes, rewards, and incentives, to motivate and inspire your millennials

Improving their self-management and personal productivity, boosting your business growth and their career

Aligning Coaching and Mentoring to Individual Development Plans (IDP)

Mapping of coaching activities to each consultants IDP, providing tailored solutions for your employees

Developing fluid pathways for growth using Coaching and Mentoring methods which are aligned to individual incentives and corporate business model

Goal setting and the GROW Model

Setting SMART objectives for recruiters and moving away from structured KPI’s

Introducing the GROW model

Overcoming individual and institutional obstacles to development, re-evaluating goals, and focusing on progress

The Important of Trust

The necessity of building Trust to provide superior Coaching

Building rapport so feedback is understood and acted upon, not just listened to

Holding a Coaching Sessions:

Asking questions, articulating goals, reframing challenges

Professional facilitators carry out our training with well-developed group and classroom management skills in a non-critical environment, which encourages individuals to practice skills that are being taught. We do not sit individuals down and talk through a stack of PowerPoint slides; we engage them and discuss core ideas and concepts to bring out ideas and energy, cementing the business, leadership, and management principles we are promoting. We do not focus on an unattainable set of KPI’s, but rather achievable principles that can be readily utilised, adapted, and developed in an everyday working environment.

Discussion points and simulations, aligned with a structured training plan and real life scenarios, allow individuals to develop the skills necessary for success. Handbooks will be used, but individuals are encouraged to make use of the sessions to take their own notes, practising the vital skills which are vital in their role, learning how to process and store information which they will later be required to recall and implement for continued success and business growth.


TRAINING METHODOLOGY


SIMULATIONS SCENARIO ROLE PLAYS GROUP DISCUSSIONS

GROUP ACTIVITIES INDIVIDUAL ANALYSIS CASE STUDIES

LECTURE PEER REVIEW PERFORMANCE

MANAGING DIRECTOR


Sam is based in Singapore and brings an extensive background in sales, marketing and professional training to Piran Consulting, having started his career as a recruiter and head-hunter in London, trained within the SThree Group. He spends significant time in numerous jurisdictions carrying out engagements for a wide variety of different stakeholders, so is well placed to provide solutions for your needs.

Alongside his role at Piran Consulting, Sam runs a content publishing and development organisation head-quartered in Sydney, Australia, focused on competency based development and organisational improvement. Previously, he helped develop a financial services organisation from a small office to a multi-million-dollar operation. The role centred on the development of training frameworks and standards throughout the Asia Pacific region, using existing and new ideas to develop training and education systems within financial services.

Sam is a qualified adult educator, possessing the Advanced Certificate in Training and Assessment from the Workforce Development Agency and Institute for Adult Learning. He is also a registered Enrichment Trainer with the Ministry of Education (Singapore), and holds a Diploma in Anti Money Laundering and is a Certified Compliance & Ethics Professional (International).

He is a member of the Singapore Training & Development Association, Singapore Institute of Directors, the Adult Educator’s Network, the Australian Chamber of Commerce in Singapore, and the International Compliance Association. He is also a certified Leading Dimensions Profiling trainer, accredited by Leading Dimensions Consulting, and a Council Member with the Gerson Lehrman Group. He possesses a BA (Hons) from King’s College, University of London.

As well as managing Piran Consulting, Sam also consults for Hummingbird Pte Ltd and Walter Brooks Pte Ltd, and is a faculty member for the Financial Training School, as well as teaching on the Graduate Diploma in Organisational Psychology, both with the Aventis School of Management.

FACILITATOR

Sam Gibbins


COACHING & MENTORING

UEN 201607002C

© Piran Consulting 2016#15-01 120 Robinson Road, Singapore, 068913

[email protected]


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