Coaching Activity Book

8/6/2019 Coaching Activity Book

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Activity : Coach me

Ashlee is very capable and competent. I like her workattitude, and she gets along well with his colleagues.However, she has a tendency to be last minute. Lately,this has become more frequent and there has beendisgruntle amongst the team.

The problem with me is that have a soft spot for Ashleeand tend to turn a blind eye to her faults as she producesexcellent work. I like to explore how I can manage her more effectively as a manager.



Activity: Distinction

What’s the differencebetween counseling,consulting, coaching,training, mentoring?

¡



Activity : Active Listening(1)

Sit in a circle. You are about to make a moviescript. Start off with “On the beautiful island of Ocea, there lives a beautiful princess….”



Activity : Active Listening(2)

What are the characteristics of poor listeningskills?

What are the barriers to active listening?

What’s the implications of poor listening?

What does a good listener do? What behaviorsdoes she display?

How can we be better listeners?



Activity : Questioning (1)

Discuss what are the benefits of asking

question vs telling




Discuss why managers talk more than listen

and ask question



Activity

Discuss the d ifference between a t radit ionalcorporate ‘command and control’ t o

coaching approach




Discuss why Coaches seldom use Why?




Write down 5 closed ended questions

Write down 5 open ended questions




Score the questions from 1 t o 5, with 5 being m ost powerfu l

q 1. What time is it?

q 2. What portfolio should Jane handles given her background in retail sales?

q 3. Have you considered the other possibilities?

q 4. What opportunities exist that we have not thought of it yet?

q 5. Which option is better? One or two?

q 6. If you were getting better at time management, what would be different?

q 7. Is there another way to get to your place?

q 8. What did we do wrong, and who is responsible?

q 9. How would you know that things are getting better?

q10. How can we best share information as a team?

q11. What is stopping you from approaching your boss for an extension?

q12. Has your goal changed since we last spoke?

q13. What do you know about yourself that tells you that you will be a t10 one day?

q14. What are the three areas you can develop so you can be a better leader?

q15. What else come to mind?

q1.

2.

3.



Activity – coaching conversation (1)

You have been observing Chris since she joined your team. You are impressedwith her ability to handle deadlines in project and her go-getter attitude. Evenunder tight schedules, she keeps things under control and is thorough in her

work, which is very important at the engineering site.

However, you do notice that she is not a team player and would pick andchoose people she helps. Others have commented about her lack of co-operation and ‘mood swings.’

After coming back from the coaching training, you can’t wait to try your new

skills. What kind of questions would you ask her to raise her awareness?



Jack is a hard working Manager in your department. He is very conscientiousand dedicated. He is usually the first at work and the last to go home. Lately,you noticed that he has been late for work and taking MC quite often.

When he is absent, his colleagues have to cover for him and one of them,Nancy has been rather vocal with her displeasure of doubling up.

You decided to coach Jack before the situation gets worse or other teammembers start complaining. You also like Jack to leave with two action stepsafter the coaching session.




Chandrikahas very poor interpersonal skills. She is outspoken and would offer her opinions in a critical way. In meetings, you observed that she interruptsothers when they are speaking. She is a competent manager and you like tosee her get along with others. You are also in a dilemma as you have a career opportunity to send a high potential on an overseas assignment. Chandrika is

one of the two candidates who qualify. However, you have your misgivings thatshe will not be culturally sensitive in the new country.

Coach Chandrika so that she’s aware of the issue and will commit to two actionsteps after the session. You are also assured that you have identified the rightcandidate for the assignment.




Oh Bama was promoted to Sales Manager a year ago. When he was a salerep, he was known to be result oriented and hard working. The HR Manager,Roger has highlighted to you his concerns on the resignation rate from Oh’sdepartment. He is losing 30% of his staff. He also shares with you the findingsfrom the Exit Interview which described Oh’s management style as autocratic,controlling and indecisive.

You now recalled Oh’s reasons for not delegating “If you need to get thingsdone, you got to do it yourself” and “it’s so hard to get good help nowadays”

Over lunch, your colleague in Marketing jokingly refer to Oh as a tyrant andslave driver. “ .. not surprised that he lost another good staff today.”

How would you coach Oh Bama so as to raise his awareness and make the

commitment to change?




Kamalis habitually late. You have highlighted to him and he promised to cometo work on time. You also noticed that he has been taking long lunch break.HR has just issued a memo on punctuality and you decided to use this

opportunity to coach Kamal to make the shift to better time management.




War Renseems to be overly meticulous and afraid of making mistakes. He willgo into great details, check and double check his work. As a result, he alwaysmiss deadlines although his work is of good quality. His colleagues have madenasty comments that he’s slow.

How will you coach War Ren to increase his self awreness?




Bill Gekhas been with the company for five years. He came in as aManagement Trainee and was in the sales department after his training. Hewas promoted to Sales Manager after two years. Bill’s performance has beengood and his Manager has given him excellent rating. After covering trade, key

account and now trade marketing, he is demoralized when he sees hiscolleagues promoted to senior managers. He felt he’s in a ‘dead end’ job andhis talents are now recognized. You also heard that he is talking toheadhunters.

Using the G.R.O.W coaching model, how do you proceed to aoach Bill Gek?




Xxx ideas, goals

Using the G.R.O.W coaching model, how do you proceed to aoach Bill Gek?




Develop a coaching script using Solutions Focus Coaching model

So Ann rushes into your room. She seems flustered. You found out that shewas asked to do a presentation on how to introduce coaching into the

workplace as part of the company’s new leadership program. She hasattended a two day work shop on Coaching for Performance a month ago. Thepresentation is tomorrow and she’s panicking as she says she can’t remember what she’s learnt.

You thought that this is a great development opportunity for her and youwanted to help her.




Coaching exercise feedback

¡ What worked?

¡ What didn’t worked?

¡ What did you want more of from the coach?

¡ What did you see as the value of coaching?

¡ Any other comments?

Coachee provides feedback to the coach. Be as specific as possible



Coaching exercise feedback

¡What did I hear as the coachee’s agenda?

¡What worked for me?

¡What didn’t work for me?

¡What did I see as the value of coaching?

¡Any other comments?

Coach reflects on the experience:



Activity: Getting from A to B

The problem with us is there’s no team work! Left hand don’t know what the right hand do.

Coaching is too time consuming. I just can’t afford the

time.I have no budget to market my new product line.

We need to reduce the no. of complaints from our customers.

I am tired of arguing with my boss on the proposal. We just don’t see eye to eye.

B. Think of a time when this was not a problem (or when youexperienced success)

C. What questions might help get from A to B?

A. Pick one of the following (or use one of your own)



Activity: Feedback (1)

Tell your colleague “I like you ….”



Activity: Feedback (2)

You displayed …

One idea for you to consider

Documents

Coaching Activity Book