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Cody Malone(724) 672-7271 | [email protected] | www.linkedin.com/in/codymaloneBusiness Analyst – Project Manager – Scrum Master – Quality Assurance Engineer – Ready to Learn
Skills & AbilitiesPROJECT MANAGEMENT
· Experience in higher and lower level forms of management with an understanding of waterfall and agile development methodologies and their various entities.
COMMUNICATION
· Proficient Communicator. In depth understanding of communication techniques with a high level of experience in public speaking, presentation delivery, and group dynamics.
SOFTWARE AND APPLICATIONS
· Microsoft Office Products (Word, Excel, PowerPoint, Outlook, Project, SharePoint, Visio)
· TestRail
· JIRA
· Confluence
· Smartsheet
· Trello
· Team Foundation Server
· SQL Server Reporting Services
SCRUM MASTER CERTIFICATION
· Experience with scrum operations and a detailed understanding of the components of the scrum development methodology. Obtained from Scrum Utah (September 2015).
PROGRAMMING AND SCRIPTING
· Practical experience with and industry level exposure to SQL
· General level of understanding and experience in Java, HTML, CSS, and JavaScript
Experience
BUSINESS ANALYST | HEALTHEQUITY | AUGUST 8, 2016 – PRESENT
· Provided operational readiness support to various departments in the company by acting as a representative for them in major development projects and ensuring that their needs were being met to prepare them for any changes implemented by these projects
· Ensured that for every department impacted by a development project, proper documentation was being created/updated, training was being scheduled for the impacted department members, process and procedure documentation was accurate and efficient, and any knowledgebase articles accurately reflected the changes to existing or new systems
· Acted as a bug validation filter to determine which issues encountered by various departments within our system were legitimate bugs that would require development time
· Supported a development team by acting as a subject matter expert for user stories and bugs in the team’s backlog, providing detailed information around each backlog item to ensure a smooth development response, and being a resource for troubleshooting or manual testing if necessary
· Used SQL heavily to query the database for data discrepancies that would contribute to bugs in the system
PROJECT MANAGER INTERN | INCONTACT | JANUARY 4, 2016 – MARCH 14, 2016
· Mentored under an established project manager with the company for a ten-week period
· Managed the day-to-day operations of the emergency response quality assurance development team
· Monitored and groomed the backlog and current sprint development tasks for the emergency response quality assurance development team
· Acted as the Scrum Master for the team and lead all daily Scrum focused meetings
· Worked with the SharePoint team to redesign the IT SharePoint portal
· Utilized the following systems and tools heavily during my time with the company:
· SharePoint
· Smartsheet
· Trello
· Team Foundation Server
· SQL Server Reporting Services
STUDENT ASSOCIATE | NEUMONT UNIVERSITY | APRIL 7, 2015 – JANUARY 21, 2016
· Worked with fellow colleagues and faculty to facilitate the daily needs of the university. The position responsibilities and titles included the following:
· Campus Security Authority
· Facilities support and maintenance
· Event assistance
· Setup authority
TECHNOLOGY MANAGEMENT INTERN | WILLIS TOWERS WATSON’S ONEEXCHANGE | OCTOBER 5, 2015 – DECEMBER 15, 2015
· Worked with the Technology Management team to gain a better understanding of the company’s Atlassian based systems
· Gained industry exposure to the roles of a Quality Assurance Tester, Business Analyst, and Product Owner in the company through handling a variety of tasks and ticket items
· Created a TestRail best practice guide to be used as the new guideline for the quality assurance teams
· Created a seasonal readiness checklist to track annual tasks and the teams/individuals responsible for those tasks
· Utilized the following systems and tools heavily during my time with the company:
· JIRA
· Confluence
· TestRail
EducationBACHELOR OF SCIENCE IN BUSINESS TECHNOLOGY OPERATIONS MANAGEMENT | MARCH 15, 2016 | NEUMONT UNIVERSITY
· Cumulative GPA: 3.83 – Magna Cum Laude Graduate
· Honors and Awards: Neumont Merit Scholarship, Student of the Quarter Award
· Activities and Societies: Neumont Business Incubator Club, Neumont Fitness Club
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