CM Dashboard Jharkhand RFP

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REQUEST FOR PROPOSAL (RFP)

for

Selection of Consulting Firm for (a)strengthening of CMs Secretariat in the

office of Honble Chief Minister of Jharkhand by value add services (b) developing and

implementing State Vision Plan (c) developing a robust dashboard for information system

Jharkhand Agency for Promotion of Information

Technology

(JAPIT)

Ground Floor, Engineers hostel 1,

Near Golchakkar, Dhurwa , Ranchi-834004.

Tel: 0651-2400001

Fax: 0651-2401040

Email: [email protected]

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Table of Contents NOTICE INVITING TENDER .................................................................................................. 3 DISCLAIMER ............................................................................................................................ 4 1FACT SHEET ........................................................................................................................... 5 2 BACKGROUND INFORMATION ........................................................................................ 8 3. ELIGIBILITY CRITERIA ................................................................................................... ..9 4. INSTRUCTIONS TO THE BIDDERS ................................................................................ 13 5. SCOPE OF WORK AND CONDITION OF CONTRACT ................................................. 55 ANNEXURE I - PROPOSAL COVERING LETTER ............................................................. 69 ANNEXURE II: FORMAT FOR POWER OF ATTORNEY.................................................. 71 ANNEXURE III-FINANCIAL PROPOSAL FORMAT ......................................................... 73 ANNEXURE IV BANK GUARANTEE FORMAT FOR EARNEST MONEY DEPOSIT--79 ANNEXURE V: -DECLARATION FOR NOT BLACK LIST------------------------------------82 ANNEXURE VI: DRAFT PERFORMANCE GUARANTEE .............................................. ..83 ANNEXURE VII: CURRICULUM VITAE (CV) OF KEY PERSONNEL AND SUBJECT MATTER EXPERT -----------------------------------------------------------------------------------85 ANNEXURE VIII: PERTICULARS OF THE BIDDERS .................................................... ..88

ANNEXURE IX: FORMAT OF SENDING PRE-BID QUERIES ....................................... ..89

ANNEXURE X: PRE CONTRACT INTEGRETY PACT .................................................... ..90

ANNEXURE XI: LIST OF TOP 75 MANAGEMENT COLLEGES .................................... ..98 ANNEXURE XII: LIST OF TOP 75 ENGINEERING COLLAGES .................................... ..102

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NOTICE INVITING TENDER FOR

Selection of Consulting Firm for (a) strengthening of CMs Secretariat in the office of

Honble Chief Minister of Jharkhand by value add services (b) developing and

implementing State Vision Plan (c) developing a robust dashboard for information

system

No. 01/CEO/JAPIT/CM-Office/CS/2015

Ranchi, Dated DD /MM/YYYY Jharkhand Agency for Promotion of Information Technology (JAPIT), the nodal agency of

Department of Information Technology, Government of Jharkhand invites technical and

financial proposals from reputed management consultancy firms of national and international

repute in e-Governance consulting (in sealed cover), for setting up CM Secretariat in the

office of Honble Chief Ministers of Jharkhand, as detailed in the Scope of Work in this RFP.

The document can be downloaded from the website www.jharkhand.gov.in.in response to this

tender shall be deemed to have been done after careful study and examination of this

document with full understanding of its implications. This section provides general

information about the Issuer, important dates and addresses and the overall eligibility criteria

for the parties. The tender document cost of Rs.20,000/- is to be submitted vide crossed

demand draft on any Nationalized bank/ Scheduled Bank in favour of The CEO,

Jharkhand Agency for Promotion of Information Technology (JAPIT),Ranchi.

1.1 Issuer

The CEO

Jharkhand Agency for Promotion of Information Technology, Ranchi


Near Golchakkar, Dhurwa, Ranchi-834004.

Tel: 0651-2400001

Fax: 0651-2401040


Website: www.japit.gov.in

1.2 Address for Bid Submission and Correspondence The CEO

Jharkhand Agency for Promotion of Information Technology, Ranchi


Near Golchakkar, Dhurwa, Ranchi-834004.

Tel: 0651-2400001

Fax: 0651-2401040


Website: www.japit.gov.in

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DISCLAIMER

The information contained in this Request for Proposal (hereinafter referred to as "RFP")

document provided to the Bidders, by the Jharkhand Agency for Promotion of Information

Technology, Ranchi, hereinafter referred to as JAPIT, or any of their employees or advisors, is

provided to the Bidder(s) on the terms and conditions set out in this RFP document and all

other terms and conditions subject to which such information is provided.

The purpose of this RFP document is to provide the Bidder(s) with information to assist in the

formulation of Proposals. This RFP document does not purport to contain all the information

each Bidder may require. This RFP document may not be appropriate for all persons, and it is

not possible for the JAPIT, their employees or advisors to consider the business/investment

objectives, financial situation and particular needs of each Bidder who reads or uses this RFP

document. Each Bidder should conduct its own investigations and analysis and should check

the accuracy, reliability and completeness of the information in this RFP document and where

necessary obtain independent advice from appropriate sources.

JAPIT, their employees and advisors make no representation or warranty and shall incur no

liability under any law, statute, rules or regulations as to the accuracy, reliability or

completeness of the RFP document.

JAPIT may, in its absolute discretion, but without being under any obligation to do so, update,

amend or supplement the information in this RFP document.

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1 FACT SHEET

S. No. Basic Requirement Specific Requirement

1 Tender No. No. 01/CEO/JAPIT/CM-Office/CS/2015

2 Name of the Work Selection of Consulting Firm for (a) strengthening of

CMs Secretariat in the office of Honble Chief

Minister of Jharkhand by value add services (b)

developing and implementing State Vision Plan (c)

developing a robust dashboard for information system

3 Name of the issuer of this

tender

The CEO,


Technology, Ranchi



Tel: 0651-2400001

Fax: 0651-2401040


Website: www.jharkhand.gov.in

4 Date of issue of tender

document

19/06/2015

5 Date for sending Pre Bid

Query

29/06/2015 till 5 P.M

6 Pre Bid Meeting 02/07/2015 at 2:00pm at office of IT Secretary

Chamber, Project Bhawan, Ranchi as per address of

Communication mentioned below.

(Pls. refer the instructions for attending pre-

bid meeting)

7 Publishing of pre-bid

queries response

06/07/2015 on JAPIT website

8 Last Date for Submission of

Bids

20/07/2015 up to 4:00 pm.

9 Date of Opening of Pre-

qualification Bids

22/07/2015 at 5:00 pm

10 Date of Technical

presentations

& interviews

To be informed later

11 Date of Commercial Bid

opening

To be informed later

12(a)

Place of Submission

The CEO,


Technology, Ranchi



Tel: 0651-2400001

Fax: 0651-2401040



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S. No. Basic Requirement Specific Requirement

(b)

Opening of Bids

Chamber of Secretary IT, 3rd floor, Project Bhawan,

Dhurwa, Ranchi-834004

Information on the outer envelope should also

include : < Name of the RFP >& DO NOT OPEN

BEFORE < insert the date & time >

13 Address of Communication Jharkhand Agency for Promotion of Information

Technology, Ranchi



14 Cost of Tender Document Rs. 20,000/- ( Rs. Twenty thousand only) through

Demand Draft from any Nationalized Bank in

favour of CEO, JAPIT payable at Ranchi

15 Earnest Money Deposit

(EMD)

Rs. 20,00,000/- (Rupees Twenty Lakhs only) either in

form of Demand Draft or Bank Guarantee in favour of

CEO, JAPIT payable at Ranchi

16 Contact /Address RFP can be purchased from the following address:

The CEO,


Technology, Ranchi



Tel: 0651-2400001

Fax: 0651-2401040



Downloaded from www.jharkhand.gov.in. However,

in this case, the bidders are required to submit the

tender cost in the form of a demand draft (details

mentioned in above para) along with the Proposal.

The entire Bid process will be through e-tendering.

The tender may be downloaded from

www.jharkhandtenders.gov.in

17 Validity of Proposal Proposals must remain valid 180 days after the

Submission date

18 Method of Selection Quality and Cost Based Selection(QCBS)

19 Bid Submission Bidders must submit an original and One

additional copies of each proposal along with one

number of non-editable CD

Note: 1. The date of opening of the commercial bids will be intimated to the qualified Bidders

before the due date through Email or Telephone.

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2. JAPIT reserve the right to change any schedule of bidding process. Please visit JAPIT website mentioned in document regularly for the same.

3. Proposals must be received not later than time, date and venue mentioned in the Fact

Sheet. Proposals that are received after the deadline WILL NOT be considered in

this procurement process

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2. BACKGROUND INFORMATION

2.1 ABOUT JHARKHAND

The state of Jharkhand, popularly known as Vananchal (meaning land of woods), is located in

the eastern part of India. It was carved out as Indias 28th state out of the southern part of Bihar

on 15 November 2000. With an area of 79,714 sq. km, the state shares its border with the states

of Bihar to the north, Uttar Pradesh and Jharkhand to the west, Odisha to the south, and West

Bengal to the east. Owing to its abundant mineral resources, the state also hosts some of the

countrys major industrial units such as Bokaro steel plant, which is the largest steel plant in

Asia; Indias first iron and steel factory in Jamshedpur and many others. The industrial city of

Ranchi is its capital while Jamshedpur is the largest and the biggest industrial city in the state.

The rivers of Jharkhand play an important role in the socio-economic aspects of the society.

While river Ganges is one of the most important rivers flowing through Jharkhand, irrigation

networks also come from Damodar, Barakar, Koel and Suvarnarekha rivers. Being a tribe

dominated state, nature has been given utmost prominence in every sphere of life and culture in

Jharkhand.

Jharkhand is one the most industrialized regions in India. A mineral rich state, it accounts for

35.5 percent of the country's known coal reserves, 90 percent of its cooking coal deposits, 40

percent of its copper, 22 percent of its iron ore, 90 percent of its mica and huge deposits of

bauxite, quartz and ceramics. Due to its huge reserves of forests and natural resources,

Jharkhand accounted for more than 70 percent of Bihars domestic product before the state was

bifurcated. Despite this, it is still one of the most backward states in India with its per capita

Net State Domestic Product (INR 22,780) well below the national average (INR 33,731) and

Net Domestic Product growth rate of 6.35 percent which is below the national average. Despite

these challenges, Jharkhands progress on building infrastructure is commendable. The state is

characterized by a good network of roads, railways, airways, telecommunication, power and

water systems. It is also well connected by roads with the length of its national highway at

1,600 km and that of the state highway at 2,711 km.

2.2 ABOUT JAPIT

Jharkhand Agency for Promotion of Information Technology (JAP-IT) was conceptualized to

accelerate the growth of Information Technology in Jharkhand and implement the policies of

the State Govt. in the area of IT. The broad objectives were to provide IT inputs to

Governments Departments, Agencies and to assist them in computerization and networking, to

co-ordinate with investors and industry, trade organizations and financial institutions in public

and private sector. With above objectives, JAP-IT geared up for implementing the projects

assigned to them and succeeded in disseminating the strides made by DOIT, Jharkhand through

participation in various exhibitions, seminars etc. among the leading IT players of the country

and thereby attracting them in the state of Jharkhand.

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2.3 ABOUT THIS REQUEST FOR PROPOSAL (RFP)

Jharkhand Agency for Promotion of Information Technology (JAPIT), the nodal agency of

Department of Information Technology, Government of Jharkhand in the state of Jharkhand

invites technical and financial proposals from reputed management consultancy firms of

national and international repute in Management consulting (in sealed cover), for setting up

CM Secretariat in the office of Honble Chief Minister of Jharkhand, as detailed in the Scope

of Work in this RFP. The successful bidder will be provided covered services under this RFP

for 4 years initially period and may be extended for another 2 years period.

3. ELIGIBILITY CRITERIA The bidder must possess the requisite experience, strength and capability in providing the

services necessary to meet the requirements as described in the tender documents. The bidder

must also possess the technical know-how and the financial wherewithal that would be

required to successfully provide the services for Selection of Consulting Firm for (a)

strengthening of CMs Secretariat in the office of Honble Chief Minister of Jharkhand

by value add services (b) developing and implementing State Vision Plan (c) developing a

robust dashboard for information system and support services sought by the CEO,

Jharkhand Agency for Promotion of Information Technology (JAPIT),Ranchi, for the entire

period of the contract. The bids must be complete in all respect and should cover the entire

scope of work as stipulated in the Tender document. The invitation to proposal is open to all

bidders who qualify the eligibility criteria as given below:

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SNo. Basic

Requirement

Specific Requirement Documents required

1 Bidder

Turnover

The bidder should have a

minimum average Annual

turnover of Rs.100 Crore

from Indian operations over the

last three financial years (FY10-

11, FY11-12 and FY12-13)

Extracts from the audited

Balance sheet and Profit & Loss

Account; OR Certificate from the

statutory auditor

2 Bidder

Turnover from

Consulting

Services

Out of the total annual turnover

of the company a minimum of

Rs. 50 Crore should be from

consulting services in India

(other than sale and

implementation

of h/w, s/w and networking

equipment) out of which Rs. 20

Crore should be from

Government consulting services

in India in each of the last 3

financial years (FY11-12, FY12-

13, FY13-14)

Extracts from the audited

Balance sheet and Profit & Loss

Account; OR

Certificate from the

statutory auditor

3 3.1 The bidder should have been

engaged as a Consultant for at

least 10 different Sectors (e.g.

Education, Health, Energy,

Aviation and sector defined in

the scope of work) with any

Donner Agency

/ Departments of State

Government / Central

Government or PSU/ Semi

Government organizations /

Quasi Governments

organizations in India.

The bidder should submit

completed / on-going / work

order copy (Highlight scope of

work / services clearly) with

summary sheet for experience in

different sector.

Copy of Completion Certificate

by Client along with Work Order

in case of Completed Work.

Copy of Work Order & Clients

Certificate in case of On-going

projects.

3.2 The bidder should have done at

least 2(Two) consulting project

of at least 12 months duration

worth Rs. 1 crore with

Departments of State




Quasi Governments

organizations in India in last 5

year, in each of the following

three areas:

i. Infrastructure/ PPP Transaction advisory






projects.

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SNo. Basic

Requirement


ii. Strategy Formulation and implementation support

and Policy Framing for

Government/PSU

3.3 The bidder should have

monitored the implementation of

at least 1 (one) IT software

project worth Rs. 1.0 Crore as a

consultant with any Departments

of State Government / Central



Quasi Governments in India.

Enclose copy of ongoing /

completed work order /

agreement for

consulting/advisory project and

highlight Scope of Work/

services.






projects.

3.4 The bidder should have done at

least 1 project for Preparation of

Vision document of State

Government in India




Quasi Governments in India.

The bidder is required to submit

documentary evidence (Purchase

order or Completion

Certificate)/Final Deliverable.

4 Legal Entity The bidder should be a

Business Entity shall mean a

company registered in India

under the Companies Act 1956,

or a partnership firm registered

under the relevant and prevailing

law relating to partnership in

India, and operating for the last

10 years in Business Consulting

as of March 31, 2014

- Certificates of incorporation

- Registration Certificates

- Service Tax Registration

5 Bidder

Consulting

Capacity

The company should have at

least 200 full time Consulting

professionals(at least an MBA or

equivalent OR B.E./B.Tech with

any certification in Management

like PMP, Six Sigma, Prince 2

etc.) on the rolls of the company,

as on 31st March 2014

Summary Sheet including Name,

Qualification, Experience and

certification in management and

should attested by appropriate

authority.

6 Solution

Provider for

CM

Dashboard if

different from

Bidder

Solution Provider should have

office in India and provide free

upgrades and updates as part of

its AMC

Self-declaration and address

proof

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SNo. Basic

Requirement


6 Authorized

Representative

from Bidder

A power of attorney / Board

resolution in the name of the

person signing the bid.

Original Power of attorney /

Board resolution copy

7 EMD The bidder should furnish, as

part of its proposal, an Earnest

Money Deposit (EMD) of Rs.

Twenty Lakhs only (Rs.

20,00,000/-). The EMD should

be in the form of a Demand

Draft/ Bank Guarantee issued by

a Nationalized / Scheduled

Bank, in favour of The CEO,

Jharkhand Agency for Promotion

of Information Technology

(JAPIT), Ranchi

Attach original Bank Draft/

Guarantee.

8 Blacklisting A self-certified letter by the

authorized signatory of the

bidder that the bidder has

not been blacklisted by any

Central / State Government

(Central/State Government

and Public Sector) or under a

declaration of ineligibility for

corrupt or fraudulent

practices as of date of Bid

Submission must be submitted

on original letter head of the

bidder with signature and stamp

A Self Certified letter by an

authorized signatory

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4. INSTRUCTIONS TO THE BIDDERS

4.1. General

(a) Scanned copies of the following documents to be up-loaded in. pdf format only on

the website http://jharkhandtenders.gov.in in Technical bid envelop/folder.

(i) Bank Demand Draft or Bank Guarantee towards EMD. (ii) Bank Demand Draft towards Tender fee. (iii) Technical Qualification information and supporting documents as specified in

Technical Evaluation Criteria.

(iv) Certificates, undertakings, affidavits as required in Technical Qualification Criteria.

(v) Required annexure as mentioned in the RFP

(b) Scanned copies of the following documents to be up-loaded on the website http://jharkhandtenders.gov.in in financial bid envelop/folder.

(i) Duly filled in & Digitally signed BOQ (Will be available online in the portal) (ii) Financial Bid proposal as in Annexure 3

c) Uploaded documents of successful bidder will be verified with the original before

signing the agreement. The successful bidder has to provide the originals to the

concerned authority on receipt of such a letter, which will be sent though registered post

or speed post or delivered by hand.

d) Uploaded documents should be digitally singed by the bidders

e) All information supplied by Bidders may be treated as contractually binding on the

Bidders, on successful award of the assignment by the JAPIT on the basis of this RFP.

f) No commitment of any kind, contractual or otherwise shall exist unless and until a formal written contract has been executed by or on behalf of the JAPIT. Any

notification of preferred bidder status by the JAPIT shall not give rise to any

enforceable rights by the Bidder. The JAPIT may cancel this public procurement

at any time prior to a formal written contract being executed by or on behalf of the

JAPIT. g) Bidders have to submit their bids online in electronic format with digital Signature.

Bids without digital signature will not be accepted. The bidders are also required

to submit the hardcopy (seal and signed) of the technical bid documents latest by

the last date and time of submission of online bids. In case of any discrepancies in

the submitted documents (hard copy), JAP-IT will accept the online bid documents

as authentic and final. This shall be binding to all parties.

h) This RFP supersedes and replaces any previous public documentation & communications, and Bidders should place no reliance on such communications.

e-Procurement helpline No. : 0651-2400178

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Note: Bidders are advised to familiarize themselves adequately with the Jharkhand Government e-procurement systems, well in advance, to avoid last minute technical

glitches/errors preventing successful uploading of bid within specified time frame

i) Compliant Tenders / Completeness of Response

a. Bidders are advised to study all instructions, forms, terms, requirements and other Bidders are advised to study all instructions, forms, requirements, appendices and

other information in the RFP documents carefully. Submission of the bid /

proposal shall be deemed to have been done after careful study and examination of

the RFP document with full understanding of its implications.

b. Failure to comply with the requirements of this paragraph may render the Proposal non-compliant and the Proposal may be rejected. Bidders must:

i. Comply with all requirements as set out within this RFP.

ii. Submit the forms as specified in this RFP and respond to each element in the order as set out in this RFP.

iii. Include all supporting documentations specified in this RFP

4.3. Pre-Bid Meeting & Clarifications

4.3.1 Bidders Queries

a. JAPIT shall hold a pre-bid meeting with the prospective bidders on Date & time and Address mentioned in Fact Sheet of this document.

b. The two (2) authorized representative of interested organization may attend

pre-bid conference at their own cost after registering by making payment of

Rs. 20,000/- (Rs. Twenty Thousand Only) non-refundable, in form of DD, in

the favour of CEO, JAPIT, payable at Ranchi. For the bidder who has down

loaded the RFP shall have to submit the RFP document charges along with its

offer document in case it has not participated in Pre bid conference.

c. Pre-bid queries of only those bidders will be responded who have registered

themselves on or before response of pre-bid queries is released.

d. Bidders are requested to submit the e-mail address and mobile no. of one

authorised person for all communications along with the registration.

e. The Bidders will have to ensure that their queries for Pre-Bid meeting should reach to JAPIT by email (Excel File only) on or before last date for sending pre-bid

queries mentioned in Fact Sheet of this document through the e-mail of only

authorized representative of the bidder.

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f. The queries should necessarily be submitted in the following format:

S. RFP Document Reference(s) Content of RFP requiring Points of

No. (Section & Page Number(s)) Clarification(s) Clarification

1.

2.

3.

4.

5.

6.

g. JAPIT shall not be responsible for ensuring that the bidders queries have been received by them. Any requests for clarifications post the indicated date and time

may not be entertained by the JAPIT.

h. Bidders must confirm their participation in advance. Failure to attend pre-bid meeting lead to the non-participation of the bidder

i. The purpose of the meeting is to provide Bidders information regarding the RFP, project requirements, and opportunity to seek clarification regarding any aspect of

the RFP and the project. However, the JAPIT reserves the right to hold or re-

schedule the Pre-Bid meeting.

4.3.2 Responses to Pre-Bid Queries and Issue of Corrigendum

a. The Officer notified by the CEO, JAPIT will endeavour to provide timely response to the queries. However, JAPIT makes no representation or warranty as to the

completeness or accuracy of any response made in good faith, nor does JAPIT

undertake to answer all the queries that have been posed by the bidders.

b. At any time prior to the last date for receipt of bids, JAPIT may, for any reason, whether at its own initiative or in response to a clarification requested by a

prospective Bidder, modify the RFP Document by a corrigendum.

c. The Corrigendum (if any) & clarifications to the queries from all bidders will be posted on the JAPIT website www.jharkhand.gov.in

d. Any such corrigendum shall be deemed to be incorporated into this RFP.

e. In order to provide prospective Bidders reasonable time for taking the corrigendum into account, JAPIT may, at its discretion, extend the last date for the receipt of

Proposals.

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4.4. Key Requirements of the Bid

4.4.1 Right to Terminate the Process

a) JAPIT may terminate the RFP process at any time and without assigning any reason. JAPIT make no commitments, express or implied, that this process will

result in a business transaction with anyone.

b) This RFP does not constitute an offer by JAPIT. The bidders participation in this process may result JAPIT selecting the bidder to engage towards execution of the

contract.

4.4.2 RFP Document Fees

a) RFP document can be purchased at the address & dates provided in the Fact sheet by submitting a non-refundable bank demand draft of Rs. 20,000/- drawn in favour

of CEO, JAPIT payable at Ranchi from any scheduled commercial banks.

b) The bidder may also download the RFP documents from the website www.jharkhand.gov.in. In such case, the demand draft of RFP document fees

should be submitted along with Proposal. Proposals received without or with

inadequate RFP Document fees shall be rejected.

4.4.3 Earnest Money Deposit (EMD)

a) Bidders shall submit, along with their Bids, EMD of Rs. 20,00,000/-(Rupees Twenty Lakhs) only, in the form of a Demand Draft OR Bank Guarantee (in the

format specified in Annexure IV) issued by any nationalized/ Scheduled bank in

favour of CEO JAPIT, payable at Ranchi, and should be valid for 180 Days from

the due date of the tender / RFP.

b) EMD of all unsuccessful bidders would be refunded by JAPIT within 60 Days of the bidder being notified as being unsuccessful. The EMD, for the amount

mentioned above, of successful bidder would be returned upon submission of

Performance Bank Guarantee as per the format provided in Appendix IV.

c) EMD amount is interest free and will be refundable to the unsuccessful bidders without any accrued interest on it.

d) The bid / proposal submitted without EMD, mentioned above, will be summarily rejected.

e) The EMD may be forfeited:

i) If a bidder withdraws its bid during the period of bid validity.

ii) In case of a successful bidder, if the bidder fails to sign the contract in accordance with this RFP.

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4.4.4 Submission of Responses

a. The bidders should submit their responses as per the format given in this RFP in the following manner

i. EMD and Bid Document Fees : Original DD/ Bank Guarantee for EMD and Original DD for Tender Document fees in first envelope

ii. Eligibility Criteria & Technical Proposal - (1 Original + 1 Copies) in second envelope.

iii. Commercial Proposal - (1 Original) in third envelope.

b. The Response to EMD, Technical Proposal and Commercial Proposal (As mentioned in previous paragraph) should be covered in separate sealed envelopes

super-scribing EMD, "Technical Proposal" and Commercial Proposal

respectively. Each copy of each bid should also be marked as "Original" OR

"Copy" as the case may be.

c. Please Note that Prices should not be indicated in the Technical Proposal but should only be indicated in the Commercial Proposal.

i) The three envelopes containing copies of EMD, Technical Proposal and Commercial Proposal should be put in another single sealed envelope

clearly marked Response to RFP for < Name of the assignment > - < RFP

Reference Number > and the wordings DO NOT OPEN BEFORE

ii) The outer envelope thus prepared should also indicate clearly the name, address, telephone number, E-mail ID and fax number of the bidder to

enable the Bid to be returned unopened in case it is declared "Late".

iii) All the pages of the proposal must be sequentially numbered and must contain the list of contents with page numbers. Any deficiency in the

documentation may result in the rejection of the Bid.

iv) The original proposal/bid shall be prepared in indelible ink. It shall contain no interlineations or overwriting, except as necessary to correct errors

made by the bidder itself. Any such corrections must be initialled by the person (or

persons) who sign(s) the proposals.

v) All pages of the bid including the duplicate copies, shall be initialled and stamped by the person or persons who sign the bid.

vi) In case of any discrepancy observed by JAPIT in the contents of the submitted original paper bid documents with respective copies, the information

furnished on original paper bid document will prevail over others.

vii) Bidder must ensure that the information furnished by him in respective CDs is identical to that submitted by him in the original paper bid document. In

case of any discrepancy observed by JAPIT in the contents of the CDs and original

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paper bid documents, the information furnished on original paper bid document

will prevail over the soft copy.

4.4.5 Authentication of Bids

A Proposal should be accompanied by a power-of-attorney in the name of the

signatory of the Proposal as per Annexure mentioned in this RFP.

4.5. Preparation and Submission of Proposal

4.5.1 Proposal Preparation Costs

The bidder shall be responsible for all costs incurred in connection with

participation in the RFP process, including, but not limited to, costs incurred in

conduct of informative and other diligence activities, participation in

meetings/discussions/presentations, preparation of proposal, in providing any

additional information required by JAPIT to facilitate the evaluation process, and

in negotiating a definitive contract or all such activities related to the bid process.

JAPIT will in no case be responsible or liable for those costs, regardless of the

conductor outcome of the bidding process.

4.5.2 Language

The Proposal should be filled by the bidders in English language only. If any

supporting documents submitted are in any language other than English, translation

of the same in English language is to be duly attested by the Bidders. For purposes

of interpretation of the documents, the English translation shall govern.

4.5.3Late Bids

a) Bids received after the due date and the specified time (including the extended period if any) for any reason whatsoever, shall not

be entertained and shall be returned unopened.

b) The bids submitted by telex/telegram/ fax/e-mail etc. shall not be considered. No correspondence will be entertained on this matter.

c) JAPIT shall not be responsible for any postal delay or non-receipt/ non-delivery of the documents. No further correspondence on the subject

will be entertained.

d) JAPIT reserve the right to modify and amend any of the above-stipulated condition/criterion depending upon project priorities vis--vis

urgent commitments.

4.6. Evaluation process

a) JAPIT will constitute a Proposal Evaluation Committee to evaluate the responses of the bidders.

b) The Proposal Evaluation Committee constituted by the JAPIT shall evaluate

3

19 | P a g e

the responses to the RFP and all supporting documents / documentary evidence.

Inability to submit requisite supporting documents / documentary evidence, may lead

to rejection

c) The decision of the Proposal Evaluation Committee in the evaluation of responses to the RFP shall be final. No correspondence will be entertained outside the process of

evaluation with the Committee.

d) The Proposal Evaluation Committee may ask for meetings with the Bidders to seek clarifications on their proposals.

e) The Proposal Evaluation Committee reserves the right to reject any or all proposals on the basis of any deviations.

f) Each of the responses shall be evaluated as per the criterions and requirements specified in this RFP.

4.6.1 Tender Opening

The Proposals submitted up to date and time mentioned in this RFP document by

Proposal evaluation committee authorized by JAPIT, in the presence of such of those

Bidders or their representatives who may be present at the time of opening.

The representatives of the bidders should be advised to carry the identity card or a

letter of authority from the tendering firms to identify their bonafide for attending the

opening of the proposal.

4.6.2 Tender Validity

The offer submitted by the Bidders should be valid for minimum period of 180 days

from the date of submission of Tender.

4.6.3 Tender Evaluation

i) Initial Bid scrutiny will be held and incomplete details as given below will be treated as non-responsive. If Proposals;

i. Are not submitted in as specified in the RFP document. ii. Received without the Letter of Authorization (Power of Attorney) iii. Are found with suppression of details iv. With incomplete information, subjective, conditional offers and partial offers

submitted

v. Submitted without the documents requested in the checklist vi. Have non-compliance of any of the clauses stipulated in the RFP vii. With lesser validity period

ii) All responsive Bids will be considered for further processing as below.

3

20 | P a g e

Proposal evaluation Committee will prepare a list of responsive bidders, who comply

with all the Terms and Conditions of the Tender. All eligible bids will be considered

for further evaluation by a Committee according to the Evaluation process define in

this RFP document. The decision of the Committee will be final in this regard.

a) Evaluation committee will examine the bids to determine whether they are complete, whether any computational errors have been made, and whether the bids

are generally in order.

b) Arithmetical errors will be rectified on the following basis:

If there is a discrepancy between the unit price and the total price that is obtained by multiplying the unit price and quantity, the unit price shall

prevail and the total price shall be corrected.

If the Bidder does not accept the correction of the errors, his proposal will be rejected. If there is a discrepancy between words and figures, the

amount in words will prevail.

b. The JAPIT may conduct clarification meetings with each or any bidder to discuss any matters, technical or otherwise.

c. Further, the scope of the evaluation committee also covers taking any decision with regard to the Tender Document, execution/ implementation of the project

including management period.

d. Proposal shall be opened in the presence of bidders representatives who intend to attend at their cost. The bidders representatives who are present shall sign a

register giving evidence of their attendance.

e. Proposal document shall be evaluated as per the following steps.

i. Preliminary Examination of Pre-qualification/ Eligibility Criteria documents: The Pre-qualification document will be examined to determine

whether the bidder meets the eligibility criteria, whether the proposal is

complete in all respects, whether the documents have been properly signed and

whether the bids are generally in order. Any bids found to be non-responsive

for any reason or not meeting the minimum levels of the performance or

eligibility criteria specified in various sections of this Tender Document will be

rejected and will not be considered further.

ii. Evaluation of document: A detailed evaluation of the bids shall be carried out in order to determine whether the bidders are competent enough and whether

the technical aspects are substantially responsive to the requirements set forth

in the Tender Document. Bids received would be assigned scores based on the

parameters defined in the table below. All supporting document submitted in

support of Eligibility and Technical Evaluation matrix should comply the

following:-

Supporting document is to be submitted in hard copies in quality print.

21 | P a g e

Supporting document should clearly indicate value of the completed/on-going project and scope of work/ services should be clearly highlighted.

In case of Bidder is having Non Disclosure Agreement (NDA) with their client no such experience will be counted (if agreement copy not submitted).

Bidders failing to comply any of the above then the Bid will be summarily

rejected.

iii. QCBS (Quality and Cost Based Selection):

Proposals will be evaluated as given below and the Bidders obtaining highest

marks for their offering shall be declared as the Preferred Bidders. Upon

acceptance of the Price of the Most Preferred Bidder with or without further

negotiations, JAPIT may declare the Most Preferred Bidder as the Successful

Bidder for the agreement.

The Technical Evaluation Criteria consists of 2 parts. Part 1 Consulting is of 100 marks, and

Part 2 CM Dashboard Solution is of 50 marks. If the CM Dashboard solution provider is

different from the Bidder, then the technical evaluation score of the solution provider will be

considered for Part 2 - CM Dashboard Solution.

Technical Evaluation Criteria Part 1 - Consulting

SL.N

O.

Criteria Maximu

m marks

Required

documentary

evidence

1 Consulting Projects in India in State/ Central

Government department / Quasi Govt./ PSU/Donor

Agencies

25

The organization shall have executed at least 1 Consulting/Advisory Services projects

(ongoing/completed) in the following domains/ services (other than advisory/ consulting in

only IT related matters). Project value should be 50 lakhs or more. The project must be

executed from FY 2005-06 to2014-15

1.1 Energy/Power

PrEnergy/Poweroject/Services

1 Project -0.5 Marks


>2 Project-1.0 Marks

1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.2 Finance & Tax Regulations and Planning

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

#

22 | P a g e

y project and

highlight Scope of

Work/ services

1.3 Panchayat and Rural Development

Project/Services




1.0 Enclose copy of

ongoing /

completed

work order /

agreement for

consulting/adviso

ry project and

highlight Scope

of Work/ services

1.4 Agriculture, Irrigation, Food & Public Distribution




1.0 Enclose copy of

ongoing /

completed

work order /

agreement for

consulting/adviso

ry project and

highlight Scope

of Work/ services

1.5 Infrastructure road and Transport

Project/Services




1.0 Enclose copy of

ongoing /

completed

work order /

agreement for

consulting/adviso

ry project and

highlight Scope

of Work/ services

1.6 Mineral Resources and Mining

Project/Services




1.0 Enclose copy of

ongoing /

completed

work order /

agreement for

consulting/adviso

ry project and

highlight Scope

of Work/ services

1.7 Skill Development and Livelihood promotion

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.8 Drinking water & sanitation

Project/Services


1.0 Enclose copy of

ongoing /

completed work

23 | P a g e



order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.9 Urban Development

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.10 Health

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.11 Information Technology/ eGovernance/ Citizen

services and Biotechnology

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

Consulting/adviso

ry project and

highlight Scope of

Work/ services

1.12 Social Welfare

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

Consulting/adviso

ry project and

highlight Scope of

Work/ services

1.13 Education (Primary/Higher/Technical)

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

Consulting/adviso

ry project and

highlight Scope of

Work/ services

24 | P a g e

1.14 Commerce, Industry and MSME Sector

development




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.15 Tourism

Project/Services



>2 Project-1.0

1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.16 Forest/Environment/Irrigation

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.17 Culture & Sports

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.18 Governance and Policy Reforms

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.19 Branding and promotion related services

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

25 | P a g e

y project and

highlight Scope of

Work/ services

1.20 Bid Process Management/ PPP Transaction services

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.21 Preparation of State vision plan Document

Project/Services

PPP Consulting/Advisory Services

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.22 Preparation of State economy development

roadmap and assistance in implementation

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.23 Ease of doing business or regulatory reforms with

the state Govt. in India

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.24 Experiencing in implementing of performance

monitoring dash board and PMU support

Project/Services




1.0 Enclose copy of

ongoing /

completed work

order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

1.25 Advisory services to Chief Minister and Secretariat



1.0 Enclose copy of

ongoing /

completed work

26 | P a g e

>2 Project-1.0 Marks order / agreement

for

consulting/advisor

y project and

highlight Scope of

Work/ services

2 Onsite Resource Personnel 20 Required

documentary

evidence

Advisory Services to Chief Minister Secretariat CV per the

required format

B.E. / B.Tech

(Branch)

2.1 Senior Level Consultant

(I)Consulting Experience : Maximum 3.0 Marks

Consultant with more than 10 years experience

having mandatory expertise in

India in State/ Central Government department /

Quasi Govt./ PSU/Donor Agencies (a) Government

Reforms, (b)

National/ State Level Policy Making and (c)

Planning and expertise on at least

two of the following domains:

i) Energy/ Power

ii) Infrastructure

iii) Panchayat and Rural Development

iv) Urban Utilities

v) Agriculture, Food and Public Distribution

vi) Mining

vii) Social Sector

a) India in State/ Central Government department /

Quasi Govt./ PSU/Donor Agencies

Project Experience

5 Assignments -0.5 Marks

6-10 Assignments- 1.0 Marks

>10 Assignments-2.0 Marks

b)International Government/PSU/Quasi

Government Project Experience


>1 Assignments-1.0Marks

(II) Qualification : Maximum 1.0 Marks

i) Full time post graduate diploma in management

from IIM or MBA from top

15 colleges as per Annexure-XI : 0.5 Marks

ii) B.E/ B.Tech from top 15 colleges as per

Annexure-XII with Full time post

graduate diploma in management from IIM or

MBA from top 15 colleges as

per Annexure-XI: 1.0 Marks

(III) Years of Experience: Maximum 2.0 Marks

i) 10 Years: 1.0 Marks

i) 11-15 Years : 2.0Marks....................Age- Max 50

yrs.

6

2.2 Middle Level Consultant (2) 4x2=8

-

27 | P a g e

(I) Consulting/ Implementation Experience :

Maximum 2.0 Marks

Consultant with more than 7 years of experience

having expertise in IT /ITeS

consulting and implementation who has executed

minimum 3 assignments

IT/ ITeS project implementation/ management-

India


3-5 Assignments- 1.5 Marks

>10 Assignments-2.0 Marks


i) B.E/B.Tech from top 50 colleges as per




per Annexure-XI Institute : 0.5Marks





per Annexure-XI : 1.0 Marks

(III) Years of Experience: Maximum 1.0 Marks

i) 7 Years: 0.5 Marks

ii)>7 Years: 1.0 Marks

iii) >10 -: 1.0 Marks (Maximum Age 40 Years)

2.3 Junior Level Consultant 2 positions, 2 marks

each

(a)IT /ITeS consulting and implementation Expert

and technical in-charge of dashboard

Education Qualification:

MBA/PGDBM/BE/BTECH/MCA


Maximum 1.0 Marks

Experience: Minimum 7 years

He/she should have

- Participated in execution of consulting

assignments at National or State

level (minimum 3 Projects)

- Two Projects in IT/ ITeS Project Implementation/

Management

- One Project in National /State Level e-

Governance /IT Investment/ IT SEZ Policy Making

4

28 | P a g e


India


>4 Assignments- 1.0 Marks












(b)Finance Expert

Education Qualification: MBA /PGDBM


Maximum 1.0 Marks

Experience : Minimum 7 years

The candidate should have

- experience of in financial modelling, market

analysis, risk analysis and to forecast revenue

streams for various projects.

- experience of at least three successful PPP

projects (signing of concession agreement)


India


>4 Assignments- 1.0 Marks









29 | P a g e




2.4 Language Expert

(I) Qualification & Experience : Maximum 1

Marks

i) Any Post Graduation with Recognized diploma or

certificate course in

Translation from Hindi to English and vice versa

with Minimum 10 Years of

Experience : 1.0 Marks

(II) Expertise : Maximum 1 Marks

i) Minimum 2 Years experience of Translation

work from Hindi to English

and Vice versa in Central/ State Government

offices, including Government of

India Undertakings : 1.0 Marks

2

3 Subject Matter Experts (Having a minimum

experience of 10 years) One CV on each sector to

be submitted as per the format

20 Required

documentary

evidence

Subject Matter Expert having experience in at least 2 consulting projects in the following

domains/ services (Consulting Projects in India in State/ Central Government

department / Quasi Govt./ PSU/Donor Agencies)

3.1 Energy /Power

Project/Services




1 Enclose CV as per

format defined in

the RFP.

3.2 Finance/ Tax Regulations/ Planning

Project/Services




1 Enclose CV as per

format defined in

the RFP.

3.3 Panchayat and Rural Development

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.4 Agriculture, Irrigation, Food & Public Distribution

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.5 Infrastructure road and Transport

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.6 Mineral Resources and Mining 1 Enclose CV as per

30 | P a g e

Project/Services



format defined in

the RFP.

3.7 Skill Development and Livelihood promotion

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.8 Drinking water & sanitation

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.9 Urban Development

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.10 Health

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.11 Information Technology / eGovernance / Citizen

services and Biotechnology

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.12 Social Sector Welfare

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.13 Education (Primary/ Secondary/ Higher/ Technical)

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.14 Commerce , Industry and MSME sector

development 2 Project -0.5 Marks


1 Enclose CV as per

format defined in

the RFP.

3.15 Tourism

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.16 Forest/ Environment/ Irrigation

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.17 Cultural & Sports 1 Enclose CV as per

31 | P a g e

Project/Services



format defined in

the RFP.

3.18 Governance and policy reforms

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.19 Branding and Promotion related services

Project/Services



1 Enclose CV as per

format defined in

the RFP.

3.20 Bid Process Management/ PPP Transaction

Services

Project/Services



1 Enclose CV as per

format defined in

the RFP.

4 Organization capability 20 Required

documentary

evidence

4.1 Annual Turnover as evident from Copy of the

audited profit and loss account

of the company showing average annual turnover of

the company for last three

financial years ( FY 2010-11, 2011-12, 2012-13)

Rs. 100 Cr : 1.0 marks

Rs. 101 Cr 200 Cr : 2.0 marks

Rs. 201 Cr and 400 Cr : 3.0 marks

Rs. 401 Cr and Above : 5.0 marks

5.0 A certificate by

Chartered

Accountant along

with Profit &

Loss'

statements,

Balance Sheet

submitted with

Income Tax

returns indicating

sector-specific

turnover is

required.

4.2 Annual Turnover from Government Consulting

Business as evident from

Copy of the statutory auditor/ company secretary of

the company for last three

financial years ( FY 2010-11, 2011-12, 2012-13)

Rs. 20 Cr : 1.5 marks

Rs. 21-30 Cr: 2.0 marks

Rs. 31-40 Cr : 2.5 marks

2.5 A certificate by

Chartered

Accountant /

Company

Secretary

indicating the

Government

Consulting

turnover is

required.

4.3 Projects of minimum contract value of Rs. 2.0 crore

with any Departments of

State Government / Central Government or PSU/

Semi Government

organizations / Quasi Governments organizations in

India in last 5 years in

each of the following 5 areas: (0.5 marks for each

project max 2 projects)

5 Enclose copy of

ongoing /

completed

work order /

agreement for

consulting/adviso

ry project and

highlight Scope

32 | P a g e

a. Private sector development (investment

promotion campaign, business

license reform etc.)

b. Infrastructure or PPP transaction advisory

c. Finance/ Tax policy

d. Technology transformation (e-Governance,

Single window implementation

etc.)

e. Panchayat and Rural Development/Agriculture/

Health/Social Welfare/

Education

of Work/ services

with project cost

4.4 The organization shall have experience in IT /

eGovernance implementation

Projects to the assignment on Dashboard

Management System / MIS / Scheme

Management projects (completed/ ongoing) in

Government/ quasi-

Government/ PSUs (minimum 1) in India.

1 Project will be awarded 1 Marks. For every

additional 1 Project 1 Marks will

be awarded upto to Maximum 5.0 Marks in total

5.0 Enclose copy of

ongoing /

completed

work order /

agreement and

highlighting the

Scope of Work/

services

4.5 Consulting/ Advisory/ IT projects (completed/

ongoing) implementation in any

Government department /Quasi Government/ PSU

in Jharkhand

1 project: 1.5 marks

2 projects: 2.0 marks

3 projects or more: 2.5 marks

2.5 Enclose copy of

ongoing /

completed

work order /

agreement and

highlighting the

Scope of Work/

services in

Jharkhand

5 Presentation and Approach Methodology 15 Required

documentary

evidence

5.3 Presentation

a) Understanding of the assignment

b) Quality of methodology and work program

5 30 minutes time

will be given for

presentations

5.4 Interviews of onsite resources 10

The technical score of this evaluation will be called T_Part1 (maximum 100 marks)

Technical Evaluation Criteria Part 2 CM Dashboard

1 Compliance to Functional Specifications 10

marks

1. Data Access, Cleansing and Transformation-2 marks

30 Submit updated

compliance and

Attach Factsheets

33 | P a g e

2. Role based Dashboard, Scorecards and reports-2 marks

3. Departmental Analysis -2 marks 4. Forward looking Analysis -2 Marks 5. Data Exploration and Adhoc analysis 2

marks

Compliance to Technical Specifications 20 marks

1. Mandatory features : 11 marks 2. Additional features : 9 marks (1 mark for

each additional feature on page 62,63)

If mandatory technical features are not complied to,

total marks given to Compliance to Technical

Specifications will be 0.

2 Experience in implementing the proposed solution

should have been implemented in implemented in

Indian State/ Central Government department /

Quasi Govt./ PSU/Donor Agencies:

2 Projects 2 marks

1 mark for each additional project, upto a maximum

of 5 marks

5 Enclose copy of

ongoing /

completed work

order / agreement

3 The solution should have been implemented for

CM Dashboard project in other Indian States:

1 State 2 marks

2 or more States- 5 marks

5 Enclose copy of

ongoing /

completed work

order / agreement

4 Present understanding of the CM Dashboard project

and its implementation 5 marks

Demo of the CM Dashboard solution underlying

ETL, Data cleansing and Data standardization

solution 5 marks

10 Presentation

during technical

evaluation

The technical score of this evaluation will be called T_Part2 (maximum 50 marks)

Evaluation of Commercial Bid: 1) Computation of Technical Score

The final Technical score will be the average of technical score from part 1 and part2.

e.g,

If T_Part1 = 80 and T_part2 = 40 then Technical Score = (80+40)/1.5 = 80

2) The commercial bids of only technically successful Bidder(s) whose bids have been awarded 70 or more marks in aggregate by the Committee will be opened. The

evaluation will be carried out if Commercial bids are complete and computationally

correct. Lowest Commercial proposal will be allotted a Commercial score of 100

34 | P a g e

marks. The Commercial score of other Bidder(s) will be computed by measuring the

respective Commercial bids against the lowest proposal.

3) The bidder with the Highest Technical Marks will be awarded 100 marks and others bidders will be awarded on percentile basis (e.g.) if the highest technical Marks is 90,

the T1 bidder will get (Tm) 100 marks. A bidder awarded 80 marks will get (80/90) x

100=88.88 Marks.

4) Computing the final (T1-L1) marks:

i) The composite score is a weighted average of the Technical and Commercial

Scores. The ratio of Technical and Commercial score is 70:30 respectively. The

composite (T1 L1) marks will be derived using the following formula:

T1 & L1 evaluation

Technical Marks (TM) = Bidders actual Technical Score (ATS) / Highest Technical Score (HTS)

Commercial Marks (CM) = Lowest Commercial Score (LCS) / Bidders actual Commercial Score (ACS)

Composite (T1 L1) marks = (TM * 0.70 + CM * 0.30) * 100 Thus the composite (T1 L1) marks shall be out of a maximum of 100 marks.

The responsive Bidder(s) will be ranked in descending order according to the

composite (T1 L1) marks, which is calculated based on the above formula. The

highest-ranking Bidder as per the composite (T1 L1) marks will be selected. These

evaluation criteria will be weighted by JAPIT management and applied to Bidder

responses to determine which Bidder is the Most Preferred Bidder for JAPIT.

4.7. Prequalification and Technical Proposal

i. Prequalification/Eligibility Criteria:

Pre-qualification document as per eligibility criteria specified under Section -3

above along with the following documentations:

a. The profile of the bidder along with required certifications that the period of validity of bids is 180 days from the last date of submission of proposal.

b. Audited annual financial results (balance sheet and profit & loss statement showing business in India) of the bidder for the last three financial years.

c. Reference list of major clients

d. Power-of-attorney granting the person signing the proposal the right to bind the bidder as the Constituted attorney of the Directorate.

e. A copy of the Tender Document, all pages duly-signed by the authorized signatory towards acceptance of the terms and conditions of the Tender

Document.

35 | P a g e

ii. Technical proposal

a. Proposal particulars b. Proposal letter c. Proposed approach and methodology and services offered d. Proposed Project Plan and Implementation Schedule e. Schedule of delivery f. All relevant document for Technical Evaluation g. Annexure for Technical Qualification

iii. Commercial proposal

a. Proposal letter b. Proposal particulars including priced Bill of Material (BOM) Bidders should

enclose, with their offers, full details of services offered as well as their

latest on-going /completed projects.

4.8. Modification and withdrawal of Bids

a. The Bidder is allowed to modify or withdraw its submitted proposal any time prior to the last date prescribed for receipt of bids, by giving a written notice

to the JAPIT.

b. Subsequent to the last date for receipt of bids, no modification of bids shall be allowed.

c. The Bidders cannot withdraw the proposal in the interval between the last date for receipt of bids and the expiry of the proposal validity period

specified in the Proposal. Such withdrawal may result in the forfeiture of its

EMD from the Bidder.

4.9. Proposal Forms

a. Wherever a specific form is prescribed in the Proposal document, the Bidder shall use the form to provide relevant information. If the form does not provide

space for any required information, space at the end of the form or additional

sheets shall be used to convey the required information.

b. For all other cases, the Bidder shall design a form to hold the required information.

c. JAPIT shall not be bound by any printed conditions or provisions in the Bidders Proposal Forms, packaging document or delivery challan.

4.10. Local Conditions

a. Each Bidder is expected to become fully acquainted with the local conditions and factors, which may affect the performance of the contract and /or the cost.

b. The Bidder is expected to know all conditions and factors, which may have any effect on the execution of the contract after issue of letter of Award as

36 | P a g e

described in the bidding document. The JAPIT shall not entertain any request

for clarification from the Bidder regarding such local conditions.

c. It is the Bidders responsibility that such factors have been properly investigated and considered before submitting the proposal. No claim, what-so-

ever, including that for financial adjustment to the contract awarded under the

bidding document will be entertained by the JAPIT. Neither any change in the

time schedule of the contract nor any financial adjustments arising there-of

shall be permitted by the JAPIT on account of failure of the Bidder to know the

local laws / conditions.

d. The Bidder is expected to visit and examine and study the location of Govt. offices and its surroundings and obtain all information that may be necessary

for preparing the proposal at its own interest and cost.

4.11. Contacting the Jharkhand Agency for Promotion of Information

Technology, Ranchi

a. Any effort by a Bidder to influence the proposal evaluation, proposal comparison or contract award decisions may result in the rejection of the

proposal.

b. Bidder shall not approach JAPIT officers after office hours and/or outside JAPIT office premises, from the time of the proposal opening till the time the

Contract is awarded.

4.12. Eligibility Criteria

The bidder shall meet the criteria for eligibility mentioned in the Tender

document. The bidder must have registration certificate, registration under

Labour Laws Contract Act, valid sales tax registration certificate and valid

service tax registration certificate, whichever is applicable, for this Tender. Any

kind of consortium will not be permitted. However, sub-contracting is

permitted under this for Subject Matter Experts (SMEs) as the need arises.

4.13. Tentative Schedule of Events

Tentative schedule of events regarding this tender shall be as per the dates and

time given in the Section-1: Fact Sheet.

4.14. Opening of Proposal

First, the envelope containing Earnest Money Deposit (EMD) will be opened,

and if found, that the bidder has furnished all the documents in the prescribed

manner, then the second envelope containing Technical Proposal will be

opened. The commercial proposal would be opened in presence of technically

short-listed bidders. The Evaluation Committee or its authorized representative

will open the tenders. Sequence of opening is as follows:

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a. EMD Envelope

b. Technical Proposals

c. Commercial Proposals

4.15. Deciding Award of Contract

a. The JAPIT reserves the right to ask for a technical elaboration/clarification in the form of a technical presentation from the Bidder on the already submitted Technical

Proposal at any point of time before opening the Commercial Proposal. The Bidder

shall furnish the required information to JAPIT and its appointed representative on

the date asked for, at no cost to the JAPIT. The JAPIT may at its discretion, visit the

office of the Bidder any-time before the signing of Agreement.

b. JAPIT shall inform those Bidders whose proposals did not meet the eligibility criteria or were considered non-responsive, informing that their Commercial

Proposals will be returned unopened after completing the selection process. JAPIT

shall simultaneously notify those Bidders who qualify for the Evaluation process as

described in this Tender Document, informing the date and time set for opening of

Commercial Proposals. The notification may be sent by mail or fax.

c. The bidders name, the Proposal Price, the total amount of each proposal and other such details as the Tendering Authority may consider appropriate, will be

announced and recorded by the JAPIT at the opening of bid.

d. JAPIT shall inform those Bidders whose proposals are accepted via issuance of Letter of Acceptance (LoA) in duplicate copy. Bidder shall acknowledge the LoA

and return the duplicate copy duly sealed and signed, within seven days from the

issue of LoA by JAPIT.

e. After acceptance of LoA Performance Security shall be deposited as specified in this document for signing an Agreement with JAPIT.

f. Special Condition for Awarding the Agreement:

i. JAPIT will sign the Agreement with Successful Bidder for initially 3 year period.

ii. JAPIT may extend the Agreement for another 2 year period as per cost proposed in the price bid by successful bidder.

4.16. Confidentiality

a. As used herein, the term Confidential Information means any information, including information created by or for the other party, whether written or oral,

which relates to internal controls, computer or data processing programs,

algorithms, electronic data processing applications, routines, subroutines,

techniques or systems, or information concerning the business or financial affairs

and methods of operation or proposed methods of operation, accounts, transactions,

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proposed transactions or security procedures of either party or any of its affiliates,

or any client of either party, except such information which is in the public domain

at the time of its disclosure or thereafter enters the public domain other than as a

result of a breach of duty on the part of the party receiving such information. It is

the express intent of the parties that all the business process and methods used by

the Bidder in rendering the services hereunder are the Confidential Information of

the Bidder.

b. The Bidder shall keep confidential, any information related to this tender, with the same degree of care as it would treat its own confidential information. The Bidders

shall note that the confidential information will be used only for the purposes of

this tender and shall not be disclosed to any third party for any reason what-so-

ever.

c. At all time of the performance of the services, the Bidder shall abide by all applicable security rules, policies, standards, guidelines and procedures. The

Bidder should note that before any of its employees or assignees is given access to

the Confidential Information, each such employee and assignees shall agree to be

bound by the terms no less onerous than those contained under this tender and such

rules, policies, standards, guidelines and procedures by its employees or agents.

d. The Bidder should not disclose to any other party and keep confidential the terms and conditions of this Contract agreement, any amendment hereof, and any

Attachment or Annexure hereof.

e. The obligations of confidentiality under this section shall survive rejection of the contract.

4.17. Publicity Any publicity by the bidder containing the name of JAPIT should be done only with the

explicit written permission from JAPIT.

4.18. Execution of Agreement

After acknowledgement of the LoA by the selected bidder, a performance security of 10% of

contract value has to deposit in the form of FDR/TDR/DD/BG of any nationalized /Scheduled

Bank in the name of The CEO, Jharkhand Agency for Promotion of Information Technology,

Ranchi, for a Period of Five year and shall sign the Agreement with in Twenty one days from

the issue of LoA.

4.19. Duration of the contract:

The CONTRACT shall initially valid for a period of Four (4) year from the date of signing of

Agreement. JAPIT may extend the Agreement for another two (2) years period with an

incremental rate as mutually agreed by JAPIT& successful bidder.

4.20. Terms and Conditions: Applicable Post Award of Contract

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4.20.1 Termination Clause

i) Right to Terminate the Process

JAPIT reserves the right to cancel the contract placed on the selected bidder and

recover expenditure incurred by JAPIT under the following circumstances:-

a. The selected bidder commits a breach of any of the terms and conditions of the bid.

b. The bidder goes into liquidation, voluntarily or otherwise.

c. An attachment is levied or continues to be levied for a period of seven days upon effects of the bid.

d. If the selected bidder fails to complete the assignment as per the time lines prescribed in the RFP and the extension if any allowed, it will be a breach of

contract. The JAPIT reserves its right to cancel the order in the event of delay

and forfeit the bid security as liquidated damages for the delay.

e. If deductions of account of liquidated damages /Penalty exceeds more than 10% of the total contract price.

f. In case the selected bidder fails to deliver the services as stipulated in the delivery schedule, JAPIT reserves the right to procure the same or similar

services from alternate sources at the risk, cost and responsibility of the

selected bidder.

g. After award of the contract, if the selected bidder does not perform satisfactorily or delays execution of the contract, JAPIT reserves the right to

get the balance contract executed by another party of its choice by giving one

month notice for the same. In this event, the selected bidder is bound to make

good the additional expenditure, which JAPIT may have to incur in executing

the balance contract. This clause is applicable, if for any reason, the contract is

cancelled.

h. JAPIT reserves the right to recover any dues payable by the selected Bidder from any amount outstanding to the credit of the selected bidder, including the

pending bills and/or invoking the bank guarantee under this contract.

II) Consequences of Termination

a. In the event of termination of the Contract due to any cause whatsoever, [whether consequent to the stipulated term of the Contract or otherwise], JAPIT shall be

entitled to impose any such obligations and conditions and issue any clarifications

as may be necessary to ensure an efficient transition and effective business

continuity of the Service(s) which the Vendor shall be obliged to comply with and

take all available steps to minimize loss resulting from that termination/breach,

and further allow the next successor Vendor to take over the obligations of the

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erstwhile Vendor in relation to the execution/continued execution of the scope of

the Contract.

b. Nothing herein shall restrict the right of JAPIT to invoke the JAPIT Guarantee and other guarantees, securities furnished, enforce the Deed of Indemnity and

pursue such other rights and/or remedies that may be available JAPIT under law

or otherwise.

c. The termination hereof shall not affect any accrued right or liability of either Party nor affect the operation of the provisions of the Contract that are expressly or by

implication intended to come into or continue in force on or after such termination. 4.20.2 Liquidated Damages

a. Notwithstanding JAPIT s right to cancel the order, liquidated damages for late

delivery at 1% (One percent) of the undelivered portion of order value per

week will be charged for every weeks delay in the specified delivery schedule

subject to a maximum of 2% of the value of the order value.

b. Liquidated damages for late installation and GO-Live of CM Dashboard at 1% (One percent) of the order value per week will be charged for every weeks

delay in commissioning to a maximum of 10% of the value of the order value

for CM Dashboard.

c. Please note that the above LD for delay in delivery and delay in commissioning are independent of each other and shall be levied as the case

may be.

d. JAPIT reserve its right to recover these amounts by any mode such as adjusting from any payments to be made by JAPIT to the bidder. Liquidated

damages will be calculated on per week basis.

The cumulative and aggregate limit of Liquidated Damages(LD) for delay in delivery and LD

for delay in commissioning would be limited to maximum of 2% of the total contract value.

The aggregate liability of the Consultant shall in no event exceed the total value of the fee received under this contract.

4.20.3 Acceptance Tests

The selected bidder in presence of the JAPIT authorized officials will conduct acceptance test at the site. The test will involve installation and commissioning and successful operation of the Dashboard application, software, installation etc. No additional charges shall be payable by the JAPIT for carrying out these acceptance tests.

4.20.4 Audit by Third Party

JAPIT at its discretion may appoint third party for auditing the activities of

onsite services and operations of entire services provided to the JAPIT.

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4.20.5 Penalty

i. The Bidder shall perform its obligations under the agreement entered into with the JAPIT, in a professional manner.

ii. In the event of failure of maintaining the SLA, penalty should be attract of the cost of concerned services as per mentioned in SLA would be levied

subject to a maximum of 10% of the total service cost.

iii. JAPIT may recover such amount of penalty from any payment being released to the Bidder, irrespective of the fact whether such payment is

relating to this contract or otherwise.

iv. If any act or failure by the bidder under the agreement results in failure or inoperability of systems and if the JAPIT has to take corrective actions to

ensure functionality of its property, the JAPIT reserves the right to impose

penalty, which may be equal to the cost it incurs or the loss it suffers for

such failures.

JAPIT may impose penalty to the extent of damage to its any equipment, if the damage was due to the actions directly attributable to

the staff of Bidder.

The JAPIT shall implement all penalty clauses after giving due notice to the bidder.

If the Bidder fails to complete the due performance of the contract in accordance with the specification and condi