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Call Manager Basic Configuration Wael K. Yousif @ Valencia Community College

CM Basic Config

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CM Basic Config

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  • Call ManagerBasic ConfigurationWael K. Yousif @Valencia Community College

  • CallManager Server VS Win 2K Server

  • CallManager Server VS Win 2K Server

  • Starting Services on CM

  • Configuring DHCP on Call ManagerConfiguring Options

  • Adding a ServerWin 2K address instead of NetBIOS name

  • Configuring Local Directory Number Information (LDN)

  • Confirming EPhones Auto-Registration

  • Confirming EPhones Auto-RegistrationIf the IP phones did not register on time then the CallManager Service will need to be stopped and restartedTo do this follow the following steps:From the start Menu choose programs Administrative Tools Services Cisco CallManagerTest functionality by making calls between extensions.

  • Reset OR Restart ?

  • Erasing EPhone Configuration This can also be done individually from your IP phone.Press the settings button Network Configurations (#3) Press Erase configuration (#33)Notice that the default for option 33 is No also notice at the top of your EPhone LCD that the Network Configuration is locked. To Unlock it press **#, then select Yes to erase the phone config.

  • IP Phone boot-up serviceObtain Voice VLAN info.Request DHCP information. The DHCP Server sends the IP address of the TFTP server to the IP phone.The IP phone then contacts the TFTP server to get a configuration file. The configuration file specifies the list of CallManagers to which the IP phone should attempt to register.The IP phone then attempts to register the primary CM. If connection failed, the IP phone will try the subsequent servers from the list that was provided by the TFTP server.

  • Database ClusteringThe database is a Microsoft SQL ServerIf the database resides on a single machine, phone network would be vulnerable to a machine outage.Each CallManger cluster consists of a set of networked databases:Publisher: Provides read and write access for database administrators and CallManager nodes themselves.Subscriber: Read-Only. CallManger nodes access the subscriber databases only in cases when the Publisher is not available

  • Verifying SQL Database Information

  • Verifying SQL Database InformationIndicates a Publisher