Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
Page 1 of 10
CLUSTER DEVELOPMENT INITIATIVE – READYMADE GARMENTS CLUSTER TERMS OF REFERENCE
HIRE OF INDIVIDUAL CONSULTANTS FOR SHORT CONSULTANCY ON PRODUCTIVITY
IMPROVEMENT IN READYMADE GARMENTS CLUSTER OF LAHORE
1. INTRODUCTION
The Government of Punjab has adopted the “Punjab Growth Strategy” which incorporates target
of an annual 8% GDP growth within the Province. The Industrial Sector Development Plan, an
element of the Growth Strategy, is oriented to increase private sector investment, thereby
increasing job creation and exports. As part of the development plan, the Government has
introduced Cluster Development Initiative (CDI) to support the growth and competitiveness of
key manufacturing clusters in particular through Punjab Small Industries Corporation (PSIC). This
initiative is part of a larger cooperation on “Jobs and Competitiveness” programme with the
World Bank.
In the framework of the Punjab Jobs and Competitiveness Programme, the Government of
Punjab has signed a cooperation agreement with United Nations Industrial Development
Organization (UNIDO) to provide technical assistance for the development of industrial clusters
in Punjab province and to support their further integration into global value chains.
A strong cluster support system would require joint efforts for the development process including
public and the private sector in order to help upgrade management, technology and skills and
provide help to firms in networking with each other and accessing new markets. The purpose of
Cluster Development Initiative (CDI) is therefore to create an enabling environment for growth
and prosperity of industries, to create better quality of life through economic uplift in Punjab and
to up-grade technology and enhance productivity quality and profitability of local industries.
2. OVER ALL GOALS & OBJECTIVES
The key objectives of the CDI are:
Driving productivity and competitiveness improvements through key established Punjab
export focused SME manufacturing clusters.
Building the support infrastructure that underpins collaborative and strategic industry
activity.
To address the comparative shortcomings i.e. costly factors of production, quality and
delivery inefficiencies, lack of demand driven export strategies.
The CDI approach combines strategic analysis with cluster change management tools and, in
some cases, funding for implementation of specific interventions. These specific interventions
called as CRIs are packages that are based on the selection of clusters within priority sectors and
Page 2 of 10
areas within their operations which exhibit high potential for improvement and / or growth and
incorporate plans for working with the firms involved to deliver these outcomes.
Textile being the largest industrial sector contributes to around 58% of the country’s exports,
providing employment to 40% of the skilled and semi-skilled workers. It contributes 5.28% to
GDP and consumes about 40% of banking credit to manufacturing sector. The main focus of
Pakistan’s exports has been on three major markets; European Union especially Germany, United
Kingdom, Spain and USA.
Within the textile sector, Readymade Garments is one of the largest sub-sectors with 22.43%
share in total exports from Pakistan. This significant share has been on the rise, both in terms of
quantity and value in the recent years. A comprehensive diagnostic study was carried out by the
CDI team under the supervision of UNIDO’s national and Int’l experts to address the challenges
that hinder the growth of readymade garments cluster in Lahore. The diagnostic study
highlighted, inter alia, lower productivity as a key challenge for the cluster companies. One of the
major reasons impacting the labor productivity growth rate is that the manufacturing paradigm
has shifted from mass production to low volume-high variety products and lately into the mass
customization. This scenario on part of the organizations requires agility and flexibility in order
to satisfy the customers through better quality, on time delivery and lower prices. However,
most of the SMEs of this cluster could not transform into productive / lean enterprises to cope
with this challenge. Therefore, the readymade garments cluster has been considered below par
in terms of cost competitiveness in the global market.
2.1 Specific Objective
The objective of the CRI is to develop the capacity of 10 – 12 manufacturers / companies in
readymade garments cluster of Lahore for on time supplies of high quality and cost competitive
products to the international buyers through application of latest knowledge and skills related to
production / productivity management, quality management, supply chain management and
value engineering / value analysis (cost and time of production to be decreased). In addition, the
CRI will strengthen the linkages and be instrumental in trust building among the industry,
academia, and relevant government institutions.
2.2 Scope of Services
The consultant will be responsible to plan, design and implement the lean manufacturing
practices and industrial engineering principles / techniques in selected beneficiary companies /
factories of readymade garments cluster, Lahore with the mandate to improve their process and
labor productivity. During the implementation at the company level, major objective is to help
companies turn implicit unmanageable practices into explicit manageable practices.
Page 3 of 10
2.2.1 Implementation of Productivity Improvement Tools & Techniques at Factory /
Company level
The implementation of productivity improvement work plan at factory / company level will be
carried out by undertaking quantitative measurements of the current state of affairs (base line)
in production and quality related operations of the respective companies such as production
cycle times, changeover time, lead times, Work in Process (WIP) inventories, layout redesigning,
worker productivity, quality levels, etc. The consultants will further develop the baseline values
of these aspects referred to as Key Performance Indicators (KPIs). Through education and
implementation of lean and TQM approaches, meaningful improvements are expected to be
realised. Following is the list of deliverables under this:
Productivity improvement work implementation at selected companies
Description Objectives
Kick off meeting with factory management on
work plan
Management briefed on the work
plan to be executed
Following KPIs to be assessed for the model
production area (additional KPIs may also be
included):
1. Material travel distance
2. No. of workers
3. Production per day
4. Labor productivity
5. Work in Progress(WIP)
6. Lead time
7. Line balancing efficiency
8. Quality defect rate
9. Quality rejection rate
10. 5S
The initial values of these KPIs
calculated along with reporting
formats developed
Interim presentation to factory management and
CDI
Consolidated presentation for each
factory prepared and presented
Improvement plan along with target setting for
the identified KPIs
Improvement plan developed and
KPIs targets set
Minimum following improvement values to be
achieved for the identified KPIs:
The initial values of these KPIs
calculated along with reporting
formats developed
Page 4 of 10
The scope of services to be undertaken are as follow:
Training of factory teams on productivity improvement tools
Baseline assessment
Selection of model area / identification of bottleneck areas
Productivity improvement baseline study and development of baseline values to be
worked as KPIs
Interim presentation to factory management on baseline study, KPIs and finalization
of productivity improvement work plan
Implementation of lean production tools and techniques in companies
Before – after comparison of the productivity gains
2.2.2 Training of cluster entrepreneurs on change management
The productivity improvement initiative requires a sustained top management commitment not
only for the duration of the project, but also after completion of the project. There is a normal
tendency on the part of factory owners to remain isolated from the ground floor activities,
thereby resulting in a gradual decrease in their commitment level negatively impacting
successful completion of the project. One of the major reasons for this lack of commitment is
that the factory owners are not fully engaged and trained on the modern management
approaches. As a result, they lack the capacity to perceive the importance of their management
style, presence of performance management systems, employee involvement and organizational
transformation paradigms.
Therefore, the consultant will provide training to the factory owners on the change management
concepts. The trainings imparted to the factory owners in parallel to the productivity
improvement activities at the shop floor is likely to increase the impact of the CRI. The consultant
is to ensure that the quality of training material is at par with the expectations of the audience.
In this connection, following are the deliverables of this sub-output:
Training of Cluster Entrepreneurs on Change Management
Description Unit
Training plan for cluster entrepreneurs
on change management aspects
Training and development plan prepared and
approved by CDI
Number of Change Management
Trainings held for Cluster Companies
3-5 trainings, 10 to 15 factory management
personnel participated in the workshops
Note: For all the activities mentioned in the TOR document and to be undertaken, the consultant
must focus on resource optimization and utilization (technology, human resource, financial and
others) as his / her top most priority in order to achieve the deliverables and KPIs as mentioned
Page 5 of 10
in the TORs. Focus should be on making the most of the existing technology and human resource
available in the factory / company to achieve the goals / KPIs.
2.3 Principal Duties & Responsibilities of Consultant:
Under this consultancy, the consultant will perform all of the tasks and activities,
either clearly mentioned in this document or implied.
The consultant will undertake the primary and secondary research including reviewing
of the project documents to identify the project’s objectives, implementation
modalities, development model followed; and interventions initiated by the project.
The consultant will meet the respective team members of CDI, project beneficiaries
and various stakeholders of the cluster, as and when suggested by the Project Director
/Cluster Manager (CDI).
The consultant will visit beneficiary units, as per monthly plan prepared in consensus
with the CDI team and the beneficiary units’ in-order to execute all steps of
implementation of lean manufacturing.
The consultant will undertake all tasks mentioned in these TORs for completion of
deliverables and successful implementation of lean manufacturing systems in
designated factories.
The consultant will design and implement the project work plan with the support and
assistance of CDI team.
The consultant will develop the documents related to lean manufacturing and submit
the deliverables on the format / template provided by CDI.
2.4 Specific Tasks of the Consultant:
The consultant will perform the following activities to accomplish the project objectives:
Analyze and evaluate the current manufacturing systems of selected manufacturing
units along with all processes and operations to chalk out the gaps therein.
Short reports for each manufacturing unit, encompassing analysis and evaluation of
current manufacturing system / practices and gaps with respect to process and labor
productivity and wastage reduction. Moreover, the report should provide the way
forward, a strategy and action plan for the implementation of lean manufacturing
system and industrial engineering principles.
Regularly visit designated manufacturing units as per a given schedule to provide
technical assistance for the improvement of process productivity in accordance with
the analysis and action plan and submit a monthly progress report of each
manufacturing unit.
Page 6 of 10
In each company / factory, perform all essential activities for the implementation of
lean manufacturing and industrial engineering including but are not limited by
developing cross functional lean teams, value stream mapping (where ever
necessary), setting key performance indicators, changes in workshop layout,
streamlining material/inventory and information flow, 5S, kaizen, one piece flow
(where ever applicable), process stabilization and various tools of productivity
improvement. Resource optimization and utilization must be kept as top priority to
achieve the goals and implement these activities.
Impart in-house awareness, orientation and training sessions for employees and
management of each unit, required for effective implementation of lean
manufacturing system to improve labor and process productivity and to reduce
wastage.
Develop posters, pamphlets and other informative / training material required for
information and implementation of the said systems for the workers and
management.
2.5 KPIs for Productivity Improvement:
Following KPIs to be assessed for the production area among other KPIs:
Sr. No. KPIs Min Improvement Requirements
1. Material Travel Distance Min 10% reduction in travel distance
2. Production per day Min 10% increase
3. Labor Productivity Min 5% increase
4. Work in Progress (WIP) 10% optimization
5. Production Lead Time Min 10% improvement
6. Line Balancing Efficiency Min 10% increase
7. Quality Defect Rate Min 5% decrease
8. Quality Rejection Rate Less than 3%
Page 7 of 10
9. 5S
Factory zoning, Zone teams, Reward
system, 5S reporting, suggestion system
etc.
The above mentioned improvement requirements are dependent on base line study. Minimum improvement requirements may differ from company to company and will depend on the finalization of productivity improvement work plan with company management. KPIs may further be included or excluded with the consent of CDI team and company management depending on the on ground situation at company premises. The terminology minimum stands for minimum improvement from the existing status of the KPIs of production of model area of selected company e.g. quality defect rate will be improved as a minimum to 5% from the existing status as calculated in the baseline study.
Note: The above mentioned KPIs for productivity improvement must be achieved through focus
on resource optimization and utilization (technology, human resource, financial and others).
Focus should be on making the most of existing machinery and human resource available in the
factory / company to achieve the goals / KPIs.
3. REPORTS
3.1 Inception Report
Inception report will cover the timelines and deliverables, including understanding
of the task and scope, methodology, approach and steps for carrying out tasks
mentioned in the scope of services.
3.2 Reports
The consultant will submit reports on completion of following activities:
Productivity improvement baseline study, development of baseline values to be
worked as KPIs and finalization of productivity improvement work plan with
companies.
After implementation of lean production tools and techniques in companies.
Before and after comparison.
Training of cluster entrepreneurs on change management.
3.3 Final Report
Final report will cover all the activities and works as mentioned in the scope of work
including final presentation to company and CDI, results achieved in terms of KPIs
improvement and pictures showing before – after comparison and draft reports. This will
be submitted after incorporation of comments / suggestions from the stakeholders.
Page 8 of 10
The reports will be given for each company / manufacturer separately. In addition to the above
mentioned reports, the consultant will deliver the following documentation as evidence of the
activities and data as per the data collection formats, mutually agreed between the consultancy
firm and CDI:
The consultant will provide a monthly progress report for each factory covering the
following aspects:
o Weekly activity plan
o Training conducted at factory level
o Status of the KPIs
o Issues encountered during implementation and measures taken
o Data collected may be annexed
3-5 change management workshops:
o Training and development plan
o Training material.
5S factory zoning, zone teams, 5S champion team, audit sheets, checklists and reports.
5S before-after pictures.
Comprehensive final report of the productivity improvement CRI for each factory
Comprehensive final report of the CRI for the cluster
4. DELIVERABLES
The consultant shall principally report to the Project Director, CDI and will also work closely with
Readymade Garments Cluster team as well as with other stakeholders of CDI and Readymade
Garments Cluster to produce the following deliverables:
Inception report containing timelines and deliverables, including understanding of the
task and scope, methodology, approach and steps for carrying out tasks mentioned in
the scope of services. (Deliverable 1)
Productivity improvement baseline study, development of baseline values to be
worked as KPIs and finalization of productivity improvement work plan with
companies. (Deliverable 2)
Implementation of lean production tools and techniques in companies. (Deliverable
3)
Training of cluster entrepreneurs on change management. (Deliverable 4)
Final report will cover before and after comparison with minimum criteria of KPIs
achieved (with evidence), all the activities and works as mentioned in the scope of
work and other reports including final presentation to the stakeholders. This will be
Page 9 of 10
submitted to Project Director, CDI after incorporation of comments / suggestions
from the stakeholders. (Deliverable 5)
5. PAYMENT SCHEDULE
Payment will be on the basis of milestones / deliverables as listed in the table below:
Sr. No. Milestones / Deliverables Payment
Percentage
1.
Inception report containing timelines and deliverables, including
understanding of the task and scope, methodology, approach and steps
for carrying out tasks mentioned in the scope of services.
10%
2.
Productivity improvement baseline study, development of baseline
values to be worked as KPIs and finalization of productivity
improvement work plan with companies
20%
3. Implementation of lean production tools and techniques in companies. 25%
4. Training of cluster entrepreneurs on change management. 15%
5.
Final report will cover before and after comparison with minimum
criteria of KPIs achieved (with evidence), all the activities and works as
mentioned in the scope of work and other reports including final
presentation to the stakeholders. This will be submitted to Project
Director, CDI after incorporation of comments / suggestions from the
stakeholders. Presentations will also be made to the stakeholders on
completion of the intervention.
30%
6. REQUIRED EDUCATION, SKILLS & EXPERIENCE
Education:
Bachelors degree in Engineering / Masters in Business Administration / Business
Management or Development field.
Experience:
Minimum 5 years of experience in industrial engineering, lean production and total
quality management in manufacturing sector.
Page 10 of 10
Strong working experience in the production culture in the small and medium sized
enterprises preferably in readymade garments sector.
Skills
Ability to develop success stories related to productivity improvement in SMEs based on
past projects.
Ability to mentor SME teams on productivity improvement tools.
Strong analytical skills in identifying the prevailing productivity related bottlenecks and
development of pragmatic solutions.
Demonstrated capacity to work independently in labour intensive environment.
Adequate computer skills for data collection, analysis, presentation, and report writing
using various computer software.
7. REPORTING
The consultant will report to Project Director, CDI and obtain guidance / approvals.
The consultant will work in close coordination with CDI team, PSIC, ICI&SDD and other
stakeholders.
8. DURATION OF ASSIGNMENT
The individual consultant will be hired to undertake the above mentioned tasks in 2 – 3 factories
/ companies in Lahore over the period of maximum 6 months. The total input is maximum 100
consultant / man days spread over a period of maximum 6 months.
PSIC reserves the right to accept or reject the proposals as per PPRA Rules.
*******
1
CLUSTER DEVELOPMENT INITIATIVE – LEATHER FOOTWEAR
CLUSTER
TERMS OF REFERENCE
HIRE OF INDIVIDUAL CONSULTANTS FOR SHORT CONSULTANCY ON
PRODUCTIVITY IMPROVEMENT IN LEATHER FOOTWEAR CLUSTER OF
LAHORE
1. INTRODUCTION
Government of the Punjab adopted the “Punjab Growth Strategy” which incorporates target of an
annual 8% GDP growth within the Province. The Industrial Sector Development Plan, an
element of the Growth Strategy, is oriented to increase private sector investment, thereby
increasing job creation and exports. As part of the development plan, the Government has
introduced Cluster Development Initiative (CDI) to support the growth and competitiveness of
key manufacturing clusters in particular through Punjab Small Industries Corporation (PSIC).
This initiative is part of a larger cooperation on “Jobs and Competitiveness” programme with the
World Bank.
In the framework of the Punjab Jobs and Competitiveness Programme, the Government of
Punjab has signed a cooperation agreement with United Nations Industrial Development
Organization (UNIDO) to provide technical assistance for the development of industrial clusters
in Punjab province and to support their further integration into global value chains.
A strong cluster support system would require joint efforts for the development process
including public and the private sector in order to help upgrade management, technology and
skills and provide help to firms in networking with each other and accessing new markets. The
purpose of Cluster Development Initiative (CDI) is therefore to create an enabling environment
for growth and prosperity of industries, to create better quality of life through economic uplift in
Punjab and to up-grade technology and enhance productivity quality and profitability of local
industries.
2. OVERALL GOALS, OBJECTIVES & CONSULTANT’s RESPONSIBILITIES
The key objectives of the CDI are:
Driving productivity and competitiveness improvements through key established Punjab
export focused SME manufacturing clusters.
Building the support infrastructure that underpins collaborative and strategic industry
activity.
To address the comparative shortcomings i.e. costly factors of production, quality and
delivery inefficiencies, lack of demand driven export strategies.
In view of the diagnostic study carried out for the Leather Footwear & Products Lahore cluster
multiple challenges curtailing growth of this cluster have been identified. Among others, lower
productivity level in the cluster is one of the key challenges requiring urgent attention on part of
2
all the relevant stakeholders including industry, government and academia. Overall, Pakistan’s
labor productivity growth rate is feeble, averaging 1.25% for the period 2009 to 2013 as
compared to China’s 8.11% and India’s 6% for the same period.
One of the major reasons impacting the labor productivity growth rate is that the manufacturing
paradigm has shifted from mass production to low volume-high variety products and lately into
the mass customization. This scenario on part of the organizations requires agility and flexibility
in order to satisfy the customers through better quality, on time delivery and lower prices.
However, most of the SMEs of this cluster could not transform into productive/lean enterprises
to cope up with this challenge and remained confined to conventional products without
substantial innovations in core products and processes.
The overall objective of the CRI is to develop the capacity of footwear cluster manufacturers for
on time supplies of high quality and low-price products to the international buyers through
application of latest knowledge and skills related to production/productivity management, quality
management and supply chain management. In addition, the CRI will strengthen the linkages and
instrumental in trust building among the industry, academia, and relevant government
institutions. On the organizational level, productivity can be improved through implementation
of latest management approaches such as Total Quality Management (TQM) and Lean
manufacturing. This CRI will address the organizational productivity challenge being faced by
the Leather Footwear& Products cluster companies.
2.1 Specific Objective:
To work with 10-12 signatory Leather footwear cluster manufacturing units of Lahore, to
improve their processes, operations and productivity by implementing value engineering &
analysis, lean manufacturing models, industrial engineering principles and good manufacturing
practices.
2.2 Principal Duties & Responsibilities of Consultant:
a) Under this consultancy, the consultant will perform all of the tasks and activities given in
section 2.3 and 2.4, either clearly mentioned in this document or implied.
b) The consultant will undertake the primary and secondary research including reviewing the
project documents to identify the project’s objectives, implementation modalities,
development model followed; and interventions initiated by the project.
c) The consultant will meet the respective team members of CDI, project beneficiaries and
various stakeholders of the cluster, as and when suggested by the Project Director /Cluster
Manager (CDI).
d) The consultant will visit beneficiary units, as per the monthly plan, prepared in consensus
with the CDI team and the beneficiary units’ in-order to execute all the steps of
implementation of lean manufacturing.
3
e) The consultant will undertake all tasks given in section 2.3 for completion of deliverables
and successful implementation of lean manufacturing systems in designated units.
f) The consultant will design and implement the project workplan with the support and
assistance of CDI team.
g) The consultant will develop the documents related to lean manufacturing and submit the
deliverables on the format / template provided by CDI.
2.3 Specific Tasks of the Consultant
The consultant will perform the following activities to accomplish the project objectives:
a) Analyze and evaluate the current manufacturing systems of selected manufacturing units
along with processes and operations to chalk out the gaps therein.
b) Short reports (two pages for each manufacturing unit), encompassing analysis and
evaluation of current manufacturing system/practices and gaps therein with respect to
process, space and labor productivity and wastage reduction. Moreover, the report should
provide the way forward, a strategy and action plan for the implementation of lean
manufacturing system and industrial engineering principles.
c) Regularly visit designated manufacturing units as per a given schedule to provide technical
assistance for the improvement of process productivity in accordance with the analysis and
action plan and submit a monthly progress report of each manufacturing unit.
d) In each unit, perform all essential activities for the implementation of lean manufacturing
and industrial engineering including, but not limited to, by developing cross functional lean
teams, Value Stream Mapping (Where ever necessary), setting key performance indicators,
changes in workshop layout, streamlining material/inventory and information flow, 5S,
Kaizen, one piece flow (where ever applicable), process stabilization, and various tools of
productivity improvement.
e) Impart in-house awareness, orientation and training sessions for employees and
management of each unit, required for effective implementation of lean manufacturing
system to improve labor and process productivity and to reduce wastage
f) Develop posters, pamphlets, and other informative/training material required for
information and implementation of the said systems for the workers and management.
2.4 Scope of Services
The consultant will be responsible to plan, design, develop and implement the lean
manufacturing practices and industrial engineering principles in selected beneficiary units of
leather footwear cluster, Lahore with the mandate to improve their process and labor
productivity.
Productivity improvement work implementation at selected companies
Description Deliverable
Nomination of factory team Dedicated personnel from factory are engaged
Kick off meeting with factory management Management briefed on the workplan to be
4
on workplan executed
Following KPIs to be assessed for the model
production area:
1. Material travel distance
2. Number of workers
3. Production per day
4. Labor productivity
5. Work in Progress(WIP)
6. Lead time
7. Line balancing efficiency
8. Quality defect rate
9. Quality rejection rate
10. 5S
The initial values of these KPIs calculated along
with reporting formats developed
Interim presentation to factory management
and CDI
Consolidated presentation for each factory
prepared and presented
Improvement plan along with target setting
for the identified KPIs
Improvement plan developed and KPIs targets
set
Before-after comparison Final presentation including details of activties
carried out, results achieved in terms of KPIs
improvement, and pictures showing before-after
comparison. The presentation to be held at
factory premises in the presence of CDI team.
The scope of service to be undertaken is as follow:
a) Baseline assessment
b) Training of factory teams on productivity improvement tools.
c) Selection of model area / identification of bottleneck areas
d) Productivity improvement baseline study and development of baseline values to be worked
as KPIs
e) Interim presentation to factory management on baseline study, KPIs and finalization of
Productivity Improvement work plan
f) Implementation of identified solutions on lean production tools and techniques in companies
g) Before – after comparison of the productivity gains
Training of Cluster Entrepreneurs on Change Management
Training and Development of cluster entrepreneurs on Change Management
Description Unit
Training development plan for cluster entreprenuers on
change mangement aspects
Training and development
plan prepared and approved
by CDI
5
Number of Change Management Trainings held for Cluster
Companies
3-5, 10 to 15 factory
management personnel
participated in the workshops
2.5 KPIs for Productivity Improvement:
Following KPIs, among others, to be assessed for the model production area:
a) Material travel distance
b) Production per day
c) Labor productivity
d) Work in Progress (WIP)
e) Lead time
f) Line balancing efficiency
g) Quality defect rate
h) Quality rejection rate
i) 5S
Sr. No KPI Range
1 Material travel distance Minimum 10% reduction in travel distance
2 Production per day Minimum 5%
3 Labor Productivity Minimum 5%
4 Work in Progress (WIP) Minimum 10% optimization
5 Lead Time Minimum 10% improvement
6 Line Balancing Efficiency Minimum 10% improvement
7 Quality Defect Rate Minimum 10% decrease
8 Quality rejection rate Less than 3%
9 5S Factory zoning, zone teams, reward system,
5S reporting, suggestion system
Note: The above mentioned minimum improvement requirements are dependent on baseline
study. Minimum improvement requirements may differ from company to comany and will
depend on finalization of Productivity improvement workplan with comapany management.
KPIs may further be included or excluded with the consent of CDI team and company
management, depending on the on ground situation at company premises. The terminology
minimum stands for minimum improvement of the existing status of the KPIs of production
6
of model area of selected companies for e.g quality defect rate will be improved as a
minimum to 10% decrease from existing status as calculated in the baseline study.
3 Reports:
3.1 Inception Report
Inception report will cover the timelines and deliverables, including understanding of the
task and scope, methodology, approach and steps for carrying out tasks mentioned in the
scope of services.
3.2 Other Reports
The consultant will submit other reports on completion of each of the following
activities:
a) Productivity improvement baseline study, development of baseline values to be
worked as KPIs and finalization of productivity improvement work plan with
companies.
b) Implementation of lean production tools and techniques in companies,
c) Before and after comparison.
d) Training of cluster entrepreneurs on change management.
In addition to the deliverables mentioned, the consultant will deliver the following
documentation as evidence of the activities and data as per the data collection formats,
mutually agreed between the consultant and CDI:
i. The consultant will provide a monthly progress report for each factory covering
the following aspects:
• Weekly activity plan • Training conducted at factory level • Status of the KPIs • Issues encountered during implementation and measures taken • Data collected may be annexed
ii. 3-5 Change management workshops:
• Training and development plan • Training material.
iii. 5S factory zoning, zone teams, 5S champion team, audit sheets, checklists and
reports. 5S before-after pictures.
iv. Financial impact of the project on cost competitiveness of the beneficiary SMEs.
Note: The above mentioned KPIs for productivity improvement must be achieved through focus
on (HR, Financial, Technology and others. Focus must be on enhancing/ increasing the
productivity of companies with no or minimum additional cost and maximum utilization of
existing resources for higher productivity.
7
3.3 Final Report
Final report will cover all the activities and works as mentioned in the scope of work and reports.
This will be submitted after incorporation of comments / suggestions from the stakeholders.
4 DELIVERABLES:
The consultant shall principally report to the Project Director, CDI and will also work closely
with leather footwear Cluster team as well as with other stakeholders of CDI and leather
footwear Cluster to produce the following deliverables:
a) Inception report containing timelines and deliverables, including understanding of the task
and scope, methodology, approach and steps for carrying out tasks mentioned in the scope of
services. (Deliverable 1)
b) Productivity improvement baseline study, development of baseline values to be worked as
KPIs and finalization of productivity improvement work plan with the companies.
(Deliverable 2)
c) Implementation of lean production tools and techniques in companies, status of KPIs,
Training conducted at factory level, data collection formats introduced, Issues encountered
during implementation and measures taken, data collected should be annexed. (Deliverable
3)
d) Training of cluster entrepreneurs on change management. (Deliverable 4)
e) Final report will cover before and after comparison with minimum criteria of the KPIs
achieved (with evidence), details of all the activities and works carried out as mentioned in
the scope of work and other reports. This report will be submitted to Project Director, CDI
after incorporation of comments / suggestions from the stakeholders. Presentation will also
be made to the stakeholders on completion of the CRI. (Deliverable 5)
5 PAYMENT SCHEDULE
Payment will be on the basis of milestones / deliverables spread over three phases as listed in the
table below:
Sr.
No. Milestones / Deliverables
Payment
Percentage
a)
Inception report containing timelines and deliverables,
including understanding of the task and scope,
methodology, approach and steps for carrying out tasks
mentioned in the scope of services.
10%
b)
Productivity improvement baseline study, development of
baseline values to be worked as KPIs and finalization of
productivity improvement work plan with companies
20%
c)
Implementation of lean production tools and techniques in
companies, status of KPIs, Training conducted at factory
level, Data collection formats introduced, Issues
encountered during implementation and measures taken,
data collected should be annexed.
25%
8
Sr.
No. Milestones / Deliverables
Payment
Percentage
d) Training of cluster entrepreneurs on change management. 15%
e)
Final report will cover before and after comparison with
minimum criteria of the KPIs achieved (with evidence),
details of all the activities and works carried out in earlier
deliverables and as mentioned in the scope of work and
draft reports. This report will be submitted to Project
Director, CDI after incorporation of comments / suggestions
from the stakeholders. Presentation will also be made to the
stakeholders on completion of the intervention.
30%
6 REQUIRED EDUCATION, SKILLS & EXPERIENCE
a) Bachelor degree in Engineering / Masters in Business Administration/ Business management
or Development Field.
b) At least five years of professional experience in industrial engineering, lean production and
total quality management in manufacturing sector.
c) Experience providing technical assistance to private sector for implementation of
productivity tools and lean manufacturing is essential.
d) Experience of conducting training sessions.
e) Good writing and communication skills in English
f) Strong working experience in the production culture in the small and medium sized
enterprises preferably in Footwear sector.
Skills:
a) Able to develop success stories related to productivity improvement in SMEs based on past
projects.
b) Able to mentor SME teams on productivity improvement tools.
c) Strong analytical skills in identifying the prevailing productivity related bottlenecks and
development of pragmatic solutions.
d) Demonstrated capacity to work independently in labour intensive environment.
e) Adequate computer skills for data collection, analysis, presentation, and report writing using
various computer software.
7 REPORTING:
a) The consultant will report to Project Director, CDI and obtain guidance / approvals.
b) The consultant will work in close coordination with CDI team, PSIC, ICI&SDD and other
stakeholders.
8 DURATION OF ASSIGNMENT:
The consultant will be hired for the above – mentioned task for the period of maximum 6
months. The total input is maximum 100 consultant / man days for 2 – 3 companies each, spread
over a period of 6 months.
ToRs for Hiring Individual Consultants for Productivity Improvement-Auto Parts Cluster, Lahore Page 1 of 7
CLUSTER DEVELOPMENT INITIATIVE
(AUTO PARTS CLUSTER)
TERMS OF REFERENCE
HIRING OF INDIVIDUAL CONSULTANTS FOR SHORT CONSULTANCY ON
PRODUCTIVITY IMPROVEMENT IN AUTO PARTS CLUSTER OF LAHORE
1. INTRODUCTION
Government of the Punjab adopted the “Punjab Growth Strategy” which incorporates target of
an annual 8% GDP growth within the Province. The Industrial Sector Development Plan, an
element of the Growth Strategy, is oriented to increase private sector investment, thereby
increasing job creation and exports. As part of the development plan, the Government has
introduced Cluster Development Initiative (CDI) to support the growth and competitiveness of
key manufacturing clusters in particular through Punjab Small Industries Corporation (PSIC).
This initiative is part of a larger cooperation on “Jobs and Competitiveness” programme with
the World Bank.
In the framework of the Punjab Jobs and Competitiveness Programme, the Government of
Punjab has signed a cooperation agreement with United Nations Industrial Development
Organization (UNIDO) to provide technical assistance for the development of industrial
clusters in Punjab province and to support their further integration into global value chains.
A strong cluster support system would require joint efforts for the development process
including public and the private sector in order to help upgrade management, technology and
skills and provide help to firms in networking with each other and accessing new markets. The
purpose of Cluster Development Initiative (CDI) is therefore to create an enabling environment
for growth and prosperity of industries, to create better quality of life through economic uplift
in Punjab and to up-grade technology and enhance productivity quality and profitability of
local industries.
2. OVERALL GOALS, OBJECTIVES & CONSULTANT’s RESPONSIBILITIES
The key objectives of the CDI are:
• Driving productivity and competitiveness improvements through key established
Punjab export focused SME manufacturing clusters.
• Building the support infrastructure that underpins collaborative and strategic industry
activity.
• To address the comparative shortcomings i.e. costly factors of production, quality and
delivery inefficiencies, lack of demand driven export strategies.
The CDI approach combines strategic analysis with cluster change management tools and, in
some cases, funding for implementation of specific interventions. These specific interventions
called as Competitive Reinforcement Initiatives (CRIs) are packages that are based on the
selection of clusters within priority sectors and areas within their operations which exhibit high
ToRs for Hiring Individual Consultants for Productivity Improvement-Auto Parts Cluster, Lahore Page 2 of 7
potential for improvement and / or growth and incorporate plans for working with the firms
involved to deliver these outcomes.
Auto Parts sector contributes major chunk in Pakistan’s Economy adding approx. 6 Billion
US$ every year, which depicts 16% of manufacturing sector of Pakistan. Being the 6th largest
manufacturing sector and has share of 2.3% in GDP, auto parts sector contributes only 45
million US$ in exports. Local industry is still not able to manufacture high tech dynamic
components, such as engine precision components. However, auto parts manufacturers have
localized a large number of low tech automotive parts including sheet metal, rubber, plastic
and aluminum parts. The industry has witnessed a handsome average annual growth rate of
7%~8% in past five years, with the advent of new assemblers entering automotive sector of
Pakistan, it is expected to demonstrate a healthy growth pattern in the future. The auto sector
of Pakistan currently produces 250,000 cars, 60, 000 Tractors, 2 million 2/3 wheelers annually.
A comprehensive diagnostic study was carried out by the CDI team under the supervision of
UNIDO’s national and Int’l experts to address the challenges that hinder the growth of auto
parts cluster in Lahore. The diagnostic study highlighted, inter alia, lower productivity as a key
challenge for the cluster companies. Overall, Pakistan’s labor productivity growth rate is
feeble, averaging 1.25% for the period 2009 to 2013 as compared to China’s 8.11% and India’s
6% for the same period.
One of the major reasons impacting the labor productivity growth rate is that the manufacturing
paradigm has shifted from mass production to low volume-high variety products and lately into
the mass customization. This scenario on part of the organizations requires agility and
flexibility in order to satisfy the customers through better quality, on time delivery and lower
prices. However, most of the SMEs of this cluster could not transform into productive/lean
enterprises to cope up with this challenge and remained confined to conventional products
without substantial innovations in core products and processes. Therefore, the Auto Parts
Cluster has been considered below par in the competitiveness ranking, especially when it
comes to capture the international markets.
2.1 Specific Objective:
To work with 10-12 signatory auto parts cluster manufacturing units of Lahore, to improve
their processes, operations and productivity by implementing lean manufacturing models,
industrial engineering principles and good manufacturing practices.
2.2 Principal Duties & Responsibilities of Consultant:
a) Under this consultancy, the consultant will perform all of the tasks and activities given in
section 2.3, either clearly mentioned in this document or implied.
b) The consultant will undertake the primary and secondary research including reviewing of
the project documents to identify the project’s objectives, implementation modalities,
development model followed; and interventions initiated by the project.
c) The consultant will meet the respective team members of CDI, project beneficiaries and
various stakeholders of the cluster, as and when suggested by the Project Director /Cluster
Manager (CDI).
ToRs for Hiring Individual Consultants for Productivity Improvement-Auto Parts Cluster, Lahore Page 3 of 7
d) The consultant will visit beneficiary units, as per monthly plan prepared in consensus with
the CDI team and the beneficiary units’ in-order to execute all steps of implementation of
lean manufacturing.
e) The consultant will undertake all tasks given in section 2.3 for completion of deliverables
and successful implementation of lean manufacturing systems in designated units.
f) The consultant will design and implement the project workplan with the support and
assistance of CDI team.
g) The consultant will develop the documents related to lean manufacturing and submit the
deliverables on the format / template provided by CDI.
2.3 Specific Tasks of the Consultant:
The consultant will perform the following activities to accomplish the project objectives:
a) Analyze and evaluate the current manufacturing systems of selected manufacturing units
along with all processes and operations to chalk out the gaps therein.
b) Short reports (two pages for each manufacturing unit), encompassing analysis and
evaluation of current manufacturing system/practices and gaps therein with respect to
process and labor productivity and wastage reduction. Moreover, the report should provide
the way forward, a strategy and action plan for the implementation of lean manufacturing
system and industrial engineering principles.
c) Regularly visit designated manufacturing units as per a given schedule to provide technical
assistance for the improvement of process productivity in accordance with the analysis and
action plan and submit a monthly progress report of each manufacturing unit.
d) In each unit, perform all essential activities for the implementation of lean manufacturing
and industrial engineering including but are not limited by developing cross functional lean
teams, Value Stream Mapping (Where ever necessary), setting key performance indicators,
changes in workshop layout, streamlining material/inventory and information flow, 5S,
Kaizen, one piece flow (where ever applicable), process stabilization, and various tools of
productivity improvement.
e) Impart in-house awareness, orientation and training sessions for employees and
management of each unit, required for effective implementation of lean manufacturing
system to improve labor and process productivity and to reduce wastage.
f) Develop posters, pamphlets, and other informative/training material required for
information and implementation of the said systems for the workers and management.
2.4 Scope of Services
The consultant will be responsible to plan, design, develop and implement the lean
manufacturing practices and industrial engineering principles in selected beneficiary units
of auto parts cluster, Lahore with the mandate to improve their process and labor
productivity. The scope of service to be undertaken is as follow:
a) Baseline assessment.
b) Training of factory teams on productivity improvement tools.
c) Selection of model area / identification of bottleneck areas
ToRs for Hiring Individual Consultants for Productivity Improvement-Auto Parts Cluster, Lahore Page 4 of 7
d) Productivity improvement baseline study and development of baseline values to be worked
as KPIs
e) Interim presentation to factory management on baseline study, KPIs and finalization of
Productivity Improvement work plan
f) Implementation of identified solutions on lean manufacturing.
g) Before – after comparison of the productivity gains
h) Training of cluster entrepreneurs on change management
2.5 KPIs for Productivity Improvement:
2.5.1 KPIs to be assessed for the model production area:
Sr.
No. KPI Minimum Improvement Requirements
a) Material travel distance Min 05 % reduction in travel distance
b) Production per day Min 10% increase
c) Labor productivity Min 10% increase
d) Work in Progress (WIP) Min 10% optimization
e) Lead time Min 10% improvement
f) Line balancing efficiency Min 10% increase
g) Quality defect rate Min 05% decrease
h) Quality rejection rate Min 05% decrease
i) 5S Factory zoning, zone teams, reward system, 5S
reporting, suggestion system
“The above-mentioned improvement requirements are dependent on baseline study.
Minimum improvement requirements may differ from company to company and will depend
on the finalization of productivity improvement workplan with company management. KPIs
may further be included or excluded with the consent of the CDI team and company
management depending on the on-ground situation at company premises. The terminology
Minimum stands for minimum improvement from the existing status of the KPIs of
production of model area of selected company e.g. Quality Rejection rate will be improved as
a minimum to 05 % from existing status as calculated in the baseline study.”
Note: The above-mentioned KPIs for ‘Productivity Improvement’ must be achieved through
focus on resource optimization and utilization (technology/HR/financial and others), focus
should be on making the most of existing machinery and human resource available in the
factory / company to achieve the KPIs/goals.
2.5.2 KPIs for Training of Cluster Entrepreneurs on Change Management
Sr. No. Description KPI
a) Training development plan for cluster
entrepreneurs on change management aspects
Training and development plan
prepared and approved by CDI
b) Number of Change Management Trainings
held for cluster companies 3-5
ToRs for Hiring Individual Consultants for Productivity Improvement-Auto Parts Cluster, Lahore Page 5 of 7
Sr. No. Description KPI
10 to 15 factory management
personnel participated in the
training programme.
3. Reports:
3.1 Inception Report
Inception report will cover the timelines and deliverables, including understanding of the
task and scope, methodology, approach and steps for carrying out tasks mentioned in the
scope of services.
3.2 Draft Reports
The consultant will submit draft reports on completion of each of the following
activities:
a) Productivity improvement baseline study, development of baseline values to be
worked as KPIs and finalization of productivity improvement work plan with
companies.
b) After implementation of lean production tools and techniques in companies.
c) Before and after comparison.
d) Training of cluster entrepreneurs on change management.
3.3 Final Report
Final report will cover all the activities and works as mentioned in the scope of work
and draft reports. This will be submitted after incorporation of comments / suggestions
from the stakeholders.
In addition to the deliverables mentioned in this section, the consultant will deliver the
following documentation as evidence of the activities and data as per the data collection
formats, mutually agreed between the consultant and CDI:
i. The consultant will provide a monthly progress report for each factory
covering the following aspects:
• Weekly activity plan
• Training conducted at factory level
• Status of the KPIs
• Issues encountered during implementation and measures taken
• Data collected may be annexed
ii. 3-5 Change management workshops:
• Training and development plan
• Training material
iii. 5S factory zoning, zone teams, 5S champion team, audit sheets, checklists
and reports. 5S before-after pictures.
ToRs for Hiring Individual Consultants for Productivity Improvement-Auto Parts Cluster, Lahore Page 6 of 7
iv. Comprehensive final report of the productivity improvement CRI for each
factory
v. Comprehensive final report of the CRI for the cluster
4. DELIVERABLES:
The consultant shall principally report to the Project Director, CDI and will also work closely
with Auto Parts Cluster team as well as with other stakeholders of CDI and Auto Parts Cluster
to produce the following deliverables:
Sr.
No. Description Deliverables
a)
Inception report containing timelines and deliverables, including
understanding of the task and scope, methodology, approach and
steps for carrying out tasks mentioned in the scope of services.
Deliverable 1
b)
Productivity improvement baseline study, development of
baseline values to be worked as KPIs and finalization of
productivity improvement work plan with companies
Deliverable 2
c) Implementation of lean production tools and techniques in
companies. Deliverable 3
d) Training of cluster entrepreneurs on change management. Deliverable 4
e)
Final report will cover before and after comparison with minimum
criteria of KPIs achieved (with evidence), details of all the
activities and works carried out as mentioned in the scope of work
and other reports. This report will be submitted to Project
Director, CDI after incorporation of comments / suggestions from
the stakeholders. Presentation will also be made to the
stakeholders on completion of the intervention.
Deliverable 5
5. PAYMENT SCHEDULE
Payment will be on the basis of milestones / deliverables spread over five phases as listed in
the table below:
Sr.
No. Milestones / Deliverables
Payment
Percentage
a)
Inception report containing timelines and deliverables,
including understanding of the task and scope, methodology,
approach and steps for carrying out tasks mentioned in the
scope of services.
10%
b)
Productivity improvement baseline study, development of
baseline values to be worked as KPIs and finalization of
productivity improvement work plan with companies
20%
c) Implementation of lean production tools and techniques in
companies. 25%
d) Training of cluster entrepreneurs on change management. 15%
e)
Final report will cover before and after comparison with
minimum criteria of KPIs achieved (with evidence), details
of all the activities and works carried out as mentioned in the
30%
ToRs for Hiring Individual Consultants for Productivity Improvement-Auto Parts Cluster, Lahore Page 7 of 7
Sr.
No. Milestones / Deliverables
Payment
Percentage
scope of work and other reports. This report will be submitted
to Project Director, CDI after incorporation of comments /
suggestions from the stakeholders. Presentation will also be
made to the stakeholders on completion of the intervention.
6. REQUIRED EDUCATION, SKILLS & EXPERIENCE
a) Bachelor/ Masters degree in Engineering / Masters in Business Administration/Business
Management or Development Field.
b) At least five years of professional relevant experience.
c) Experience providing technical assistance to private sector for implementation of
productivity tools and lean manufacturing is essential.
d) Experience of conducting training sessions.
e) Good writing and communication skills in Urdu & English
f) Strong working experience in the production culture in the small and medium sized
enterprises preferably in Light Engineering Sector.
Skills:
a) Able to develop success stories related to productivity improvement in SMEs based on past
projects.
b) Able to mentor SME teams on productivity improvement tools.
c) Strong analytical skills in identifying the prevailing productivity related bottlenecks and
development of pragmatic solutions.
d) Demonstrated capacity to work independently in labour intensive environment.
e) Adequate computer skills for data collection, analysis, presentation, and report writing
using various computer software.
7. REPORTING:
a) The consultant will report to Project Director, CDI and obtain guidance / approvals.
b) The consultant will work in close coordination with CDI team, PSIC, ICI&SDD and other
stakeholders.
8. DURATION OF ASSIGNMENT:
The assignment is of maximum 100-man days for 2-3 companies, spread over a period of
maximum 6 months.
PSIC reserves the right to reject any proposal as per PPRA rules.
***********************
_____________________________________________________________________________________ Terms of References – Hiring of Individual Consultant for Surgical Cluster Page 1 of 8
CLUSTER DEVELOPMENT INITIATIVE
(SURGICAL CLUSTER, SIALKOT)
TERMS OF REFERENCES
HIRING OF INDIVIDUAL CONSULTANT FOR SHORT CONSULTANCY ON
PRODUCTIVITY IMPROVEMENT IN SURGICAL CLUSTER OF SIALKOT
1. Introduction
Government of the Punjab adopted the “Punjab Growth Strategy” which incorporates target of an
annual 8% GDP growth within the Province. The Industrial Sector Development Plan, an element
of the Growth Strategy, is oriented to increase private sector investment, thereby increasing job
creation and exports. As part of the development plan, the Government has introduced Cluster
Development Initiative (CDI) to support the growth and competitiveness of key manufacturing
clusters in particular through Punjab Small Industries Corporation (PSIC). This initiative is part of
a larger cooperation on “Jobs and Competitiveness” programme with the World Bank.
In the framework of the Punjab Jobs and Competitiveness Programme, the Government of Punjab
has signed a cooperation agreement with United Nations Industrial Development Organization
(UNIDO) to provide technical assistance for the development of industrial clusters in Punjab
province and to support their further integration into global value chains.
A strong cluster support system would require joint efforts for the development process including
public and the private sector in order to help upgrade management, technology and skills and
provide help to firms in networking with each other and accessing new markets. The purpose of
Cluster Development Initiative (CDI) is therefore to create an enabling environment for growth
and prosperity of industries, to create better quality of life through economic uplift in Punjab and
to up-grade technology and enhance productivity quality and profitability of local industries.
2. Overall Goals, Objectives & Consultant’s Responsibilities
The key objectives of the CDI are:
• Driving productivity and competitiveness improvements through key established Punjab
export focused SME manufacturing clusters.
• Building the support infrastructure that underpins collaborative and strategic industry
activity.
• To address the comparative shortcomings i.e. costly factors of production, quality and
delivery inefficiencies, lack of demand driven export strategies.
The CDI approach combines strategic analysis with cluster change management tools and, in some
cases, funding for implementation of specific interventions. These specific interventions called as
Competitive Reinforcement Initiatives (CRIs) are packages that are based on the selection of
_____________________________________________________________________________________ Terms of References – Hiring of Individual Consultant for Surgical Cluster Page 2 of 8
clusters within priority sectors and areas within their operations which exhibit high potential for
improvement and / or growth and incorporate plans for working with the firms involved to deliver
these outcomes.
The surgical instruments manufacturing cluster is mainly located in and around Sialkot, Punjab,
Pakistan covering about 99% of the country’s production with GDP contribution of 0.13%. The
cluster comprises of over 3600 companies including industrial units, vendors & traders and
employs around 100,000-150,000 workers. This industrial cluster produces a wide range of
surgical and beauty instruments for international producers / brands with diversified range of
designs on their demand. Almost 95% production is export oriented. Almost all the firms are
exporting, however, there are many vendor units that usually supply to commercial
exporters/traders.
The advanced countries of Europe and America are the leading buyers of Pakistan’s surgical
instruments. Pakistan is exporting surgical instruments to the world market mainly under
Harmonized System (HS) Code 90. More than 95% of country’s export is under HS Code 9018
which covers Instruments and appliances used in medical, surgical, dental or veterinary sciences,
including scintigraphic apparatus, other electro-medical apparatus, sight-testing instruments &
Neuro Endovascular Surgery (NES). Considering the trade figures of 2018, Pakistan has 0.30%
share in the world trade i.e. $127.17 billion.
A comprehensive diagnostic study was carried out by the CDI team under the supervision of
UNIDO’s national and Int’l experts to address the challenges that hinder the growth of surgical
cluster in Sialkot. The diagnostic study highlighted that the cluster is operating at lower labor
productivity level and has not been able to comprehend the production wastages incurring due to
absence of effective performance management systems. Most of the companies are being operated
by the owners having neither the competency to envision this aspect nor the desire to engage
professionals to overcome this challenge. Therefore, presence of professional managers in the
cluster companies is rare. In addition, the technical know how about a manufacturing process can’t
be perceived as a substitute to the performance management system. This anomaly has resulted in
poor labor productivity levels of mere 30-40% thereby deteriorating all the Key Performance
Indicators (KPIs) at firm level in terms of Cost, Quality and Delivery (CQD). Since the cluster is
competing on the price basis, there exist a significant potential to reduce cost of production by
eliminating non-value-added activities in the surgical instruments production supply chain.
2.1 Specific Objective:
To work with 10-12 signatory surgical cluster manufacturing units of Sialkot to improve their
processes, operations and productivity by implementing lean manufacturing models, industrial
engineering principles and good manufacturing practices.
2.2 Principal Duties & Responsibilities of Consultant:
Under this consultancy, the consultant will perform all of the tasks and activities given in section
2.3, either clearly mentioned in this document or implied.
_____________________________________________________________________________________ Terms of References – Hiring of Individual Consultant for Surgical Cluster Page 3 of 8
a) The consultant will undertake the primary and secondary research including reviewing of the
project documents to identify the project’s objectives, implementation modalities,
development model followed; and interventions initiated by the project.
b) The consultant will meet the respective team members of CDI, project beneficiaries and
various stakeholders of the cluster, as and when suggested by the Project Director / Cluster
Manager (CDI).
c) The consultant will visit beneficiary units, as per monthly plan prepared in consensus with the
CDI team and the beneficiary units’ in-order to execute all steps of implementation of lean
manufacturing.
d) The consultant will undertake all tasks given in section 2.3 for completion of deliverables and
successful implementation of lean manufacturing systems in designated units.
e) The consultant will design and implement the project work plan with the support and assistance
of CDI team.
f) The consultant will develop the documents related to lean manufacturing and submit the
deliverables on the format / template provided by CDI.
2.3 Specific Tasks of the Consultant:
The Consultant will perform the following duties to accomplish the project objectives:
a) Analyze and evaluate the current manufacturing systems of selected manufacturing units along
with all processes and operations to chalk out the gaps therein.
b) Short reports (two pages for each manufacturing unit), encompassing analysis and evaluation
of current manufacturing system/practices and gaps therein with respect to process and labor
productivity and wastage reduction. Moreover, the report should provide the way forward, a
strategy and action plan for the implementation of lean manufacturing system and industrial
engineering principles.
c) Regularly visit designated manufacturing units as per a given schedule to provide technical
assistance for the improvement of process productivity in accordance with the analysis and
action plan and submit a monthly progress report of each manufacturing unit.
d) In each unit, perform all essential activities for the implementation of lean manufacturing and
industrial engineering including but are not limited by developing cross functional lean teams,
Value Stream Mapping (Where ever necessary), setting Key Performance Indicators (KPIs),
changes in workshop layout, streamlining material/inventory and information flow, 5S,
Kaizen, one piece flow (where ever applicable), process stabilization, and various tools of
productivity improvement.
e) Impart in-house awareness, orientation and training sessions for employees and management
of each unit, required for effective implementation of lean manufacturing system to improve
labor and process productivity and to reduce wastage.
_____________________________________________________________________________________ Terms of References – Hiring of Individual Consultant for Surgical Cluster Page 4 of 8
f) Develop posters, pamphlets, and other informative/training material required for information
and implementation of the said systems for the workers and management.
2.4 Scope of Services
The Consultant will be responsible to plan, design, develop and implement the lean manufacturing
practices and industrial engineering principles in selected beneficiary units of surgical cluster,
Sialkot with the mandate to improve their process and labor productivity. The scope of service to
be undertaken is as follow:
a) Baseline assessment.
b) Training of factory teams on productivity improvement tools.
c) Selection of model area / identification of bottleneck areas.
d) Productivity improvement baseline study and development of baseline values to be worked as
KPIs.
e) Interim presentation to factory management on baseline study, KPIs and finalization of
Productivity Improvement work plan.
f) Implementation of identified solutions on lean manufacturing.
g) Before – after comparison of the productivity gains.
h) Training of cluster entrepreneurs on change management.
2.5 KPIs for Productivity Improvement:
2.5.1 KPIs to be assessed for the model production area:
Sr. No. KPI Minimum Improvement Requirements
a) Material travel distance Min 10% reduction in travel distance
b) Production per day Min 10% increase
c) Labor productivity Min 10% increase
d) Work in Progress (WIP) Min 10% optimization
e) Lead time Min 15% improvement
f) Line balancing efficiency Min 10% increase
g) Quality defect rate Min 10% decrease
h) Quality rejection rate Min 05% decrease
i) 5S Factory zoning, zone teams, reward system, 5S
reporting, suggestion system
“The above-mentioned improvement requirements are dependent on baseline study.
Minimum improvement requirements may differ from company to company and will depend
on the finalization of productivity improvement workplan with company management. KPIs
may further be included or excluded with the consent of the CDI team and company
management depending on the on-ground situation at company premises. The terminology
Minimum stands for minimum improvement from the existing status of the KPIs of
production of model area of selected company e.g. Quality Rejection Rate will be improved
as a minimum to 05 % from existing status as calculated in the baseline study.”
_____________________________________________________________________________________ Terms of References – Hiring of Individual Consultant for Surgical Cluster Page 5 of 8
Note: The above-mentioned KPIs for ‘Productivity Improvement’ must be achieved through focus
on resource optimization and utilization (technology/HR/financial and others), focus should be on
making the most of existing machinery and human resource available in the factory / company to
achieve the KPIs/goals
2.5.2 KPIs for Training of Cluster Entrepreneurs on Change Management
Sr. No. Description KPI
a) Training development plan for cluster
entrepreneurs on change management aspects
Training and development plan
prepared and approved by CDI
b) Number of Change Management Trainings
held for cluster companies
3-5
15 to 20 factory management
personnel participated in the
training programme.
3. Reports:
3.1 Inception Report
Inception report will cover the timelines and deliverables, including understanding of the task and
scope, methodology, approach and steps for carrying out tasks mentioned in the scope of services.
3.2 Draft Reports
The consultant will submit draft reports on completion of each of the following activities:
a) Productivity improvement baseline study, development of baseline values to be worked as
KPIs and finalization of productivity improvement work plan with companies.
b) After implementation of lean production tools and techniques in companies.
c) Before and after comparison.
d) Training of cluster entrepreneurs on change management.
3.3 Final Report
Final report will cover all the activities and works as mentioned in the scope of work and draft
reports. This will be submitted after incorporation of comments / suggestions from the
stakeholders.
In addition to the deliverables mentioned in this TORs, the consultant will deliver the following
documentation as evidence of the activities and data as per the data collection formats, mutually
agreed between the consultant and CDI:
i. The consultant will provide a monthly progress report for each factory covering the
following aspects:
a) Weekly activity plan
b) Training conducted at factory level
c) Status of the KPIs
d) Issues encountered during implementation and measures taken
_____________________________________________________________________________________ Terms of References – Hiring of Individual Consultant for Surgical Cluster Page 6 of 8
e) Data collected may be annexed
ii. 3-5 Change management workshops:
a) Training and development plan
b) Training material
iii. 5S factory zoning, zone teams, 5S champion team, audit sheets, checklists and reports.
5S before-after pictures.
iv. Comprehensive final report of the productivity improvement CRI for each factory
v. Comprehensive final report of the CRI for the cluster
4. Deliverables
The consultant shall principally report to the Project Director, CDI and will also work closely with
Surgical Cluster team as well as with other stakeholders of CDI and Surgical Cluster to produce
the following deliverables:
Sr. No. Description Deliverable
a)
Inception report containing timelines and deliverables, including
understanding of the task and scope, methodology, approach and
steps for carrying out tasks mentioned in the scope of services.
Deliverable 1
b)
Productivity improvement baseline study, development of
baseline values to be worked as KPIs and finalization of
productivity improvement work plan with companies
Deliverable 2
c) Implementation of lean production tools and techniques in
companies. Deliverable 3
d) Training of cluster entrepreneurs on change management. Deliverable 4
e)
Final report will cover before and after comparison with
minimum criteria of KPIs achieved (with evidence), details of all
the activities and works carried out as mentioned in the scope of
work and other reports. This report will be submitted to Project
Director, CDI after incorporation of comments / suggestions
from the stakeholders. Presentation will also be made to the
stakeholders on completion of the intervention.
Deliverable 5
5. Payment Schedule
Payment will be on the basis of milestones / deliverables spread over five phases as listed in the
table below:
Sr. No. Milestones / Deliverables Payment
Percentage
a) Inception report containing timelines and deliverables, including
understanding of the task and scope, methodology, approach and
steps for carrying out tasks mentioned in the scope of services.
10%
_____________________________________________________________________________________ Terms of References – Hiring of Individual Consultant for Surgical Cluster Page 7 of 8
Sr. No. Milestones / Deliverables Payment
Percentage
b) Productivity improvement baseline study, development of
baseline values to be worked as KPIs and finalization of
productivity improvement work plan with companies
20%
c) Implementation of lean production tools and techniques in
companies. 25%
d) Training of cluster entrepreneurs on change management. 15%
e)
Final report will cover before and after comparison with
minimum criteria of KPIs achieved (with evidence), details of all
the activities and works carried out as mentioned in the scope of
work and other reports. This report will be submitted to Project
Director, CDI after incorporation of comments / suggestions
from the stakeholders. Presentation will also be made to the
stakeholders on completion of the intervention.
30%
6. Required Education, Skills & Experience
a) Bachelor / Master Degree in Engineering / Master in Business Administration or in
Development Field.
b) At least 5 years of professional relevant experience.
c) Experience providing technical assistance to private sector for implementation of productivity
tools and lean manufacturing is essential.
d) Experience of conducting training sessions.
e) Good writing and communication skills in Urdu and English.
f) Strong working experience in the production culture in the small and medium sized enterprises
preferably in light engineering sector.
Skills:
a) Able to develop success stories related to productivity improvement in SMEs based on past
success stories.
b) Able to mentor SME teams on productivity improvement tools, regarding how many trainings
he/she conducted in his/her previous successful projects.
c) Strong analytical skills in identifying the prevailing productivity related bottlenecks and
development of pragmatic solutions, analysis on the basis of working in total number of
companies previously regarding productivity improvement.
d) Demonstrated capacity to work independently in labour intensive environment examined in
last 3 projects.
e) Adequate computer skills for data collection, analysis, presentation, and report writing using
various computer software, examined by his/her presentation on productivity.
7. Reporting
a) The consultant will report to Project Director, CDI and obtain guidance / approvals.
_____________________________________________________________________________________ Terms of References – Hiring of Individual Consultant for Surgical Cluster Page 8 of 8
b) The consultant will work in close coordination with CDI team, PSIC, ICI&SDD and other
stakeholders.
8. Duration of Assignment
The assignment is of maximum 100-man days for 2-3 companies, spread over a period of
maximum 6 months.
PSIC reserves the right to reject any proposal as per PPRA Rules.
***********************