Cloud Strategymade Simple

David G. Fletcher

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Hybrid Cloud Approach

• Utah is building a private cloud to provision services from its virtualized infrastructure.

• Utah is leveraging services from the public cloud to provide better and more efficient service.

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Private Cloud Infrastructure• Redundant Data Centers• 2009-10: Consolidated Data Centers from

37 to 2.• Used virtualization to reduce the number

of physical servers from 1864 to 591.• Over $4 million in ongoing annual savings.

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Cloud Architecture

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Cloud Policies and Standards

• Cloud Services Security• Cloud Based Collaboration Tools• Cloud Development Tools

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Characteristics• Be located off-site in State data centers, or offered through third-party

service providers

• Be solution-based and solution-packaged, meaning that all supporting elements for a given cloud solution are bundled and managed by the service provider

• Be accessed via the Internet, using standard TCP/IP protocols, with a Web browser as its primary user interface, while offering its main system interfaces via Web services APIs

• Require minimal IT skills to order and implement

• Be available in a way that supports self-provisioning and self-service requesting, with 24/7 availability for order placement and near real-time deployment

• Offer dynamic and fine-grained scalability

• Offer pricing options which also are fine-grained, based on usage (capable of being measured and metered as necessary)

• Use shared resources and common versions (one-to-many), withany customization built around the shared services

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Public Cloud Culture

• Supports increased mobility• Services on-demand• Merging of Work and Private Lives• Data Portability• Response to 24x7• Process simplification

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Cloud Services We Use

• Hosted Wikis• Customer Support

and Response• Productivity Apps• Social Apps• Management

Services

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Re-engineering Processes

• Integration of help desk software with provisioning front end services

• Integration of help desk software with back end billing and management services

• Developing automated provisioning processes to dramaticallyimprove service responsetimes

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Provisioning• Infrastructure

– Virtual Servers– Storage

• Platform– Linux Stacks– Windows Stacks

• Software• Security, Access, and Payment

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The Payoff

• Streamlined procurement• Faster planning to implementation• Reduced Cost• User Satisfaction• Green

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