Clinical Professional Supervision Guidelines

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    CLINICAL/PROFESSIONAL SUPERVISION GUIDELINES

    (Policy required as part of the NHSLA Risk Management Standards)

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    Contents

    Page Number

    Assurance Statement

    1. Introduction 4

    2. Purpose and Scope of Clinical Supervision 4

    3. Defining types of supervision in practice 4

    4. Aims & Objectives of Guidance 5

    5. Potential benefits of engaging in Clinical Supervision 6

    6. Duties and Responsibilities 6

    7. What happens if the Clinical Supervision relations break down? 7

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    ASSURANCE STATEMENT

    These guidelines are intended to inform professional groups within NELFT about theprocesses and structures for all types of supervision.

    1 INTRODUCTION

    1.1 North East London Foundation Trust values its staff by creating optimum conditionswithin which people with their diverse backgrounds can contribute significantly tothe delivery of high quality evidence based practice. It will do this through thedevelopment of a strong profile for clinical audit, clinical effectiveness, research anddevelopment, user and carer involvement and extending our academic links in

    order to embrace the requirement of the National Standards for Better Health, DoH.1.2 Continuing professional development (CPD), lifelong learning and clinical

    supervision underpin the delivery of high quality care. It is the expectation of theTrust that all staff should receive clinical & management supervision on a monthlybasis and have an annual appraisal and Personal Development Plan.

    2 PURPOSE AND SCOPE OF CLINICAL PROFESSIONAL SUPERVISION

    2.1 The purpose and scope of this document is to;

    Establish formal systems for practitioners to explore, discover and examine theirpractice in a safe and supportive environment.

    Allow individuals to develop their thoughts and actions and creativity in a way thatleads to enhanced care delivery to the service user.

    Enable practitioners to accept accountability for their own continued professional

    development

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    3.3 Clinical/Professional Supervision

    A formal process of support and learning in which individual practitioners arefacilitated through self reflection, either individually or in a group, with professional

    supervisors who can provide support, mediation and educational managementfunctions in meeting the needs of the supervisees in their continued professionaldevelopment. Its purpose is to develop knowledge and competence, assumeresponsibility and accountability for their own practice in delivering a safe servicefor the community. Ensuring professional standards and professionalcompetencies is incorporated here.

    3.4 Specialist Supervision

    Staff may require specialist supervision for specific cases (i.e. child protection, olderadult abuse). When this occurs they will need to discuss with their existingsupervisor / manager and make appropriate arrangements.

    3.5 Management Supervision

    Is usually between the line manager and employee. It focuses mainly on the tasksand general performance of the worker. It may extend to discussion of individualcasework and personal reflections on this and the wider personal demands the

    work may generate. Issues such as priorities, balance of workload, levels ofcompetence, and levels of training will be incorporated in this form of supervision.

    Performance review and fitness to practice are pertinent issues within thisrelationship and therefore must be regularly raised and reviewed. It is theresponsibility of managers to address issues around the organisation of workloadwith their staff.

    Many managers will also offer clinical supervision to their staff, however this policyt th t li i l i i f d di t d li i l i ff

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    5 POTENTIALBENEFITS OFENGAGING INSUPERVISION

    5.1 Whilst there are many benefits for engaging in and setting up a workable system of

    clinical supervision in practice they will remain an organisational potential untilformally implemented and evaluated

    5.2 For the Practitioner

    Regular supported time out to reflect on the delivery of professional care, to identifyareas for development and sustain improved practice, leading to increasedsatisfaction at work.

    5.3 For the Service User

    Ensuring the quality of care delivery through improved therapeutic relationshipsbased on sound evidence and the validation of practice with others.

    5.4 For the Organisation

    A committed accountable workforce supported in delivering high quality of care thatidentifies the individual, the service, and organisational needs for development.

    6 DUTIES AND RESPONSIBILITIES

    6.1 There is a line of responsibility across the whole organisation for engaging in alltypes of supervision.

    It is the responsibility of the Operational Directors to ensure that managers andclinical leads and their staff engage in all types of supervision.

    6 2 Managers

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    Holding my own record of the supervision session and taking it along at eachsession to remind all parties of actions previously agreed and or undertakensince the session and also as a preparation before the session

    Being prepared for the supervision session, having identified issues todiscuss

    Developing the ability to share these issues freely

    Being open to feedback and using it to reflect future practice

    Developing the ability to discriminate what feedback is useful

    Noticing when I justify, explain or defend listening to feedback

    Being willing to work on feedback obtained during each session

    6.4 Supervisors

    Ensuring that privacy is available for the supervision session

    Managing time effectively during the session

    Knowing the boundaries of the supervision process and what responsibilitieseach has if the boundaries are infringed

    Helping the supervisee explore and clarify their own thinking, feelings andbeliefs in order to become a reflective practitioner

    Giving clear and constructive feedback

    Sharing information, experiences and skills appropriately

    Challenging as well as supporting the supervisee in practice and whereappropriate agreeing upon action with the supervisee to improve practice(s)

    Being aware of the organisational constraints upon the supervisee

    Recording the attendance at the clinical s per ision session

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    different discipline/speciality for particular issues/aspects of practice, whilst stillremaining the main clinical/professional supervisor.

    7.4 Where possible, any issues between a supervisee and supervisor should remainbetween the two parties involved if possible and resolved informally. The re-negotiation of the supervisory agreement/contract may assist this process.

    8 CONFIDENTIALITY ANDRECORD KEEPING

    8.1 The clinical/professional supervision process is confidential in nature between thesupervisee and supervisor. Aspects and boundaries of confidentiality will be

    discussed and agreed between the supervisee and supervisor prior tocommencement of clinical/professional supervision in the form of a writtenagreement/contract.

    8.2 An example of a clinical/professional supervision contract/agreement is included inAppendix 1 and practitioners may wish to adapt this for their own needs in practice.It is expected that all those engaging in clinical/professional supervision undertakesome form of written agreement/contract.

    8.3 All parties in clinical/professional supervision have a role in maintainingconfidentiality for the session content. The exception to this is where there is a clearbreach of professional conduct, unsafe practice or, illegal practices that put eitherthe client or the practitioner at risk. In this instance the clinical supervisor will take asupportive and sympathetic stance with the supervisee(s) but report the concern tohis / her line manager. In all cases, the supervisee must be informed of the actiontaking place and in most cases will attend any further meeting with the manager

    ith th li i l i

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    9.2 Supervision should ensure mental health practitioners routinely record details ofpatients responsibilities in relation to children and consider the support needs of patientswho are parents or have contact with children using RIO and the Care ProgrammeApproach (CPA).

    9.3 Supervision should always encourage working in partnership with parents/carers;however ultimately the professional has a responsibility to take whatever action isrequired to ensure the childs safety and the safety of other children (Working Togetherto Safeguard children (DH, 2006)

    9.4 When a need for more specialist supervision/guidance relating to safeguardingissues and in particular referral to local authority Childrens Social Care is identified, the

    practitioner or supervisor/manager should contact a Trust named Professional either theNamed Doctor or Named Nurse Safeguarding Children for advice.

    9.5 Supervision should take account of practitioners work with vulnerable adults andshould encourage partnership working with Local Authority Safeguarding staff where it isassessed as necessary see Safeguarding Adults Policy.

    10. PROCESS FOR IMPLEMENTATION

    All staff should be made aware of their roles and responsibilities in relation to all types ofsupervision. Both mangers and Clinical/professional staff have a responsibility to ensurethat they request and receive clinical/professional supervision and this should bedocumented accordingly.

    11. EQUALITY STATEMENT

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    Appendix 1

    Example of a Contract for Clinical/professional Supervision

    Clinical/professional Supervision Contract

    As supervisee and clinical/professional supervisor we agree to the following:o To work together to facilitate reflection on issues affecting practice, in order to

    both personally and professionally develop a high level of practice expertise.o To meet once per calendar month for one hour.o To protect the time and space for clinical/professional supervision, by keeping to

    agreed appointments and time boundaries. Privacy will be respected andinterruptions avoided.

    o To keep a record of our supervision, showing the time and date of the meeting.

    This may include practice objectives and plans for future sessions.

    As a supervisee I agree to:o Prepare for the sessions, for example by having an agenda and bringing pertinent

    practice issues to supervision.o Take responsibility for making effective use of the time.o Be willing to learn, to develop practice skills and be open to receiving support and

    challenge.

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    Venue

    Duration of supervision relationship

    Review date

    Signed (supervisee)

    Signed (supervisor)

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    Appendix 2

    Example of a format for recording Clinical/Professional Supervision

    Supervisors Record Form

    Name of Supervisor:

    Name of Supervisee:

    Date and time:

    A ti l i d d i thi i

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    Appendix 3

    Equality Impact Assessment Screening Tool

    (Please include this as part of your policy)

    Directorate/Department

    Policy or Procedural Guidelines Title/Service Clinical Supervision Guidelines

    New or Existing Policy/Service? Reviewing existing Guidelines(previous review date: August 2006)

    Name and role of Assessor Steph Bridger, Head of Nursing

    Date of Assessment 23rd

    September 2008

    Please complete the following questions

    Yes/No CommentsDoes the policy/guidance affect onegroup less or more favourably thananother on the basis of:

    Race, Ethnic origins (including,gypsies and travellers) andNationality

    NO

    Gender NO

    Age NO

    Religion, Belief or Culture NO

    Disability mental and physicaldisability

    NO

    1

    S l i t ti i l di l bi NO

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    Policy No: CG001Page 14 of 16

    Appendix 4SUPERVISION AUDIT TOOL

    Are you receiving

    monthly

    supervision

    Evidence of

    Supervision

    (Recording Form)

    Have you had, or

    have you got

    booked in, an

    annual

    appraisal?

    Evidence of

    Appraisal

    (Recording Form)

    Have you had, or

    have you got

    booked in, for an

    annual PDP Plan

    Evidence of PDP

    Plan (Document)

    Area

    Yes No Yes No Yes No Yes No Yes No Yes No

    BARKING & DAGENHAM

    Community

    Becontree Psychotherapy (10)CMHT Barking (25)

    CMHT Dagenham

    CMHT OP (15)HTT

    ICM (12)Travelling Day (5)

    Early Intervention

    Morland Road (OP) Day Hospital

    Inpatient

    Ash Ward (17)Pine (20)

    HAVERING

    Community

    AOT (3 of 3) staff combined between CMHT

    Rom/Hav/UpmisterCMHT Hornchurch (16)

    CMHT OP

    CMHT Romford (13)

    CMHT Upminster (11)EIP(10)

    HTT (19)

    MHIATMH Provider Team (10)OP Day Hospital (9)

    Psychology (31)

    Primary Care Triage Service (PCTS)

    InpatientElm (10)Oak Ward (10)

    Marigold (18)

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    Policy No: CG001Page 15 of 16

    Are you receiving

    monthly

    supervision

    Evidence of

    Supervision

    (Recording Form)

    Have you had, or

    have you got

    booked in, an

    annual

    appraisal?

    Evidence of

    Appraisal

    (Recording Form)

    Have you had, or

    have you got

    booked in, for an

    annual PDP Plan

    Evidence of PDP

    Plan (Document)

    Area

    Yes No Yes No Yes No Yes No Yes No Yes No

    REDBRIDGE

    Community

    AOTCRT (Community Recovery Team) East

    CRT (Community Recovery Team) West

    CMHT OP (5)EIT / EIP (5)

    GrovelandsHTT

    Progress Team, OT

    Psychology

    Inpatient

    Bridge

    Camara Laye (6)Emily Bronte

    Mark Twain (18)

    Pathways/PICU (18)

    Thomas Hardy (15)

    WALTHAM FOREST

    Community

    AOT

    CMHT Adult (5)

    CMHT OP (4)

    EIP (2)

    Inpatient

    Naseberry 1 (19 of 20)

    Naseberry 2 (17 of 20)

    Woodbury 1 (17 of 17)

    Woodbury 2 (11 of 11)

    Woodbury ECT (2 of 2)

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    Policy No: CG001Page 16 of 16

    Are you receiving

    monthly

    supervision

    Evidence of

    Supervision

    (Recording Form)

    Have you had, or

    have you got

    booked in, an

    annual

    appraisal?

    Evidence of

    Appraisal

    (Recording Form)

    Have you had, or

    have you got

    booked in, for an

    annual PDP Plan

    Evidence of PDP

    Plan (Document)

    Area

    Yes No Yes No Yes No Yes No Yes No Yes No

    SPECIALIST SERVICES

    Community

    Drive (11 of 11)RDAS (12 of 16)

    CDAT (17 of 17)

    New Directions (9 of 9)

    IMPART (18 of 18)

    CAMHS Havering (12 of 12)

    CAMHS Redbridge (26 of 26)

    CAMHS WF (25 of 25)

    CAMHS B&D (18 of 18)

    Inpatient

    Brookside (17)

    Victor Hugo (7)

    NR = Nil Return

    Note: Some team workers part time - supervision pro rata

    The audit includes all clinical staff working within these services.