32
CLICK HERE TO KNOW MORE

CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

  • Upload
    others

  • View
    5

  • Download
    0

Embed Size (px)

Citation preview

Page 2: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

Geospatial Technology in

Telecom Network Infrastructure Management

Milind Deshpande

Reliance Jio Infocomm

GeoSmart Asia 2017

24th August 2017

Page 3: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

2

Contents

Telecom Business Characteristics

How GIS Technology meets industry challenges?

Before you set out …

Geospatial Technology in FTTx Network Plan-to-Build Architecture & Design Principles

Role of Geospatial Platform

Business Planning

Plan to Build

As-Built Capture

Provisioning and Service Fulfillment

Network O & M

Page 4: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

3

Telecom Business Characteristics

Challenges:

Peculiar Business Requirements

• Green-field and Brown-field installations co-exist

• Incremental network build for Service Fulfillment - Routine business

• Assets in Public Domain – “where” is an extremely important question

• Highly competitive – Customer Satisfaction, Sales & Marketing very important

Process Oriented industry

• Several Complex, Inter-dependent work processes

• Involvement of multiple stake-holders

Opportunities: Hi-Tech Industry

Several IT Systems and software for various purposes

First-adapter of technology

Page 5: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

4

GIS meets Mobile Network P2B Challenges

Define AOI

BUSINESS

Release

Project Scope

PMO

Route &

Facility

Planning –

Engineering

WIRELINE

RF Planning

LTE PROJECTS

IFC & As-Built

CONSTRCUTION

Create Physical

Inventory

ISP

Inventory

Transfer and

Service Order

Management

GIS & OSS

Plan to Build

RFS

Manage

Roll-out

DEPLOYMENT

Sites & Links

Tracing

ALL

Commissioning

Proactive

Tracking

CRM

Video Wall

NOC OPERATIONS

Coverage

Check

ALL

Operations Activity

Stake-Holder

Legend

Page 6: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

5

FTTx Network P2B Challenges

Collect Market Data

and Define AOI

BUSINESS

Design & Engineer

N/W

NETWORK

Purchase Matl. &

Issue Contracts

PROCUREMENT

Activity

Stake-Holder FTTx Plan to Build

Legend

Construct &

Update As-Built

CONSTRUCTION

Create Physical

Inventory

NETWORK ISP

Inventory Transfer

and Service Order

Management

GIS & OSS

Manage

Roll-out

DEPLOYMENT

Sites & Links Tracing

ALL

Commissioning

Proactive Tracking

CRM / BSS

Video Wall

NOC OPERATIONS

Coverage Check

ALL

Operations

Page 7: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

6

Before You Set Out…

Process Definition

Platform Selection Organisation

Secure Management Commitment & Budget

Plan in detail

Return on Investment

Identify Quick-Wins

Technical Execution

Project Management & Project Control

Finalize Process, Platform and Organisation iteratively

Page 8: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

7

Geospatial Technology in

FTTx Network Plan To Build

Page 9: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

Architectural & Design Principles

Define Data Masters / Systems of Records (SOR)

Decide Workflow and BPM Systems

Decide Dashboard / Analytics Platform

Decide Systems of Interaction (SOI) and UX

Define Integration Requirements between various SORs and SOIs

Define Integration Architecture – SOA

Design Individual System / Components

Build, Test and Deploy Incrementally

Page 10: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

9

FTTx Workflow: GIS-NE Role

Mobile Design

Survey App

Desktop Design 3

Building Survey M

ob

ile G

IS

Buildings (Business Data) 1

GIS

Network Plan

Desktop GIS

2 Desktop

Design

GIS I/P

Route Feasibility in GIS

Feasibility I/P 4

Network

Engineer

Final Design 5

AsBuilt 10

Network

Inventory

11

RFS Buildings 12

AsBuilt 9

Mobile As-Built

Survey App

Final

Design

8

BOQ SOQ 7

6 Data Validation

Page 11: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

10

Business Planning &

Project Management

Page 12: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

11

Mobile App for Business Potential Survey

<< Edit Existing / Draw

New Buildings on

Mobile App

Update Building Attributes

with Simple UI on Mobile >>

Page 13: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

12

Web-based Business Planning – Scope / Area of Interest and Priorities

Page 14: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

13

Project Progress Monitoring

Page 15: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

14

FTTx Network Planning

Page 16: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

15

Scope Area for FTTx Planning

Page 17: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

16

Network Map Issued For Construction

Page 18: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

17

FTTx Network Build

Page 19: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

Web App for Assigning Field Work

Page 20: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

Reliance Jio Infocomm Limited 19

Lis

t o

f D

SA

Ma

p v

iew

at

DS

A le

ve

l

Field Engineer’s View –Tasks at DSA level with map view

Page 21: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

Reliance Jio Infocomm Limited 20

Capture Progress, As-Built, Materials Consumption and QA

Quality check updation

Page 22: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

22

Web App – “Ready for Service” Building Viewer

Page 23: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

23

Benefits & ROI in Network Plan-to-Build

Qualitative Benefit Factors allowing RoI

Controlled process implementation Workflow; Repeatable, Accurate, Real-time

Data; Optimal Project Organisation

Real-world Planning from office and Construct

– as – Planned

No rework, shortest route used, reduction in

cell sites – 3% project cost

As-Built Capture Minimal efforts, Accurate; improved future

planning; Infra sharing

Data Flow-through to OSS and O&M No data entry at OSS, Service Order w/flow,

Quick roll-out and Reduced MTTR

Effective Project Management Schedule improvement – 1% project cost

Geographical Asset Management Inventory Lifecycle Management

Warranty and spares management

Page 24: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

24

3. Provisioning & Service

Fulfillment

Page 25: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

25

OSS Integration

NetworkEngineer™

Performance

Management

Service

Management

MDM

Physical

Inventory

Building

Status

Physical

Inventory

Map

Services

Outage

Map Event Links

Inventory

Status

Page 26: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

26

Benefits & ROI in OSS Integration

Qualitative Benefit Factors allowing RoI

Master Physical Inventory & Link Data Single truth – alarms correlate to location

Data flow-through and re-use 2 mil equipment records entry saved

Avoid redundant data entry One-time data entry in SAP, HP-SM, TeMIP

Effective logical inventory management Quick service provisioning

Fault Localisation Substantially reduced MTTR

Effective Network Monitoring Single, Geographic view in NOC

Page 27: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

27

4. Network O&M

Page 28: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

28

NOC Display Wall

Page 29: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

RFS Building and Network Trace for O&M on Mobile

• In Service FTTx Network with Connected Buildings

• Connected Buildings with Network Equipment

• Details of Selected Building

• Equipment at Selected Location

• Equipment Details

• Network Trace

Page 30: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

30

OFC Fault Locator - Mobile App

Page 31: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

31

Benefits & ROI in Network O & M

Qualitative Benefit Factors allowing RoI

Effective N/W Monitoring Quick identification of faulty network

Utility Management Improved operational efficiency up to 5%

Equipment Maintenance History Warranty & Service Management in SAP

Facility Planning Retrieval of plans, Space Management

Fault Localisation Reduced MTTR

Page 32: CLICK HERE TO KNOW MORE · NOC OPERATIONS Operations. 6 Before You Set Out… Process Definition Platform ... Decide Dashboard / Analytics Platform Decide Systems of Interaction (SOI)

32

Thank You !!!